Chainway C3000 User Manual

C3000 Handheld Terminal User

Manual

Shenzhen Chainway Information Technology Co., Ltd

CATALOGUE

CHAPTER 1 Overview ............................................................................................................. - 5 -

1.1 Technical Parameters ................................................................................................... - 5 -

1.2 Feature and Structure ................................................................................................... - 8 -

1.3 Keyboard ....................................................................................................................... - 9 -

1.4 Standard Accessories .................................................................................................. - 10 -

1.5 Optional Accessories .................................................................................................. - 11 -

CHAPTER 2 Getting Started ................................................................................................... - 13 -

2.1 Battery Exchange ........................................................................................................ - 13 -

2.2 TF Card Installation ..................................................................................................... - 14 -

2.3 SIM Card Installation ................................................................................................... - 14 -

2.4 Battery Recharging ..................................................................................................... - 15 -

2.5 TF Card Installation ..................................................................................................... - 15 -

2.6 Suspend/Shutdown/Restart .................................................................................... - 16 -

2.7 Taskbar ........................................................................................................................ - 17 -

2.8 Desktop ....................................................................................................................... - 18 -

2.9 Restart ......................................................................................................................... - 19 -

CHAPTER 3 System Setting ................................................................................................. - 20 -

3.1 Internet ....................................................................................................................... - 22 -

3.2 PC Connection ........................................................................................................... - 23 -

3.3 Storage Manage ........................................................................................................... - 24 -

3.4 Power .......................................................................................................................... - 24 -

3.5 Keyboard ................................................................................................................... - 25 -

3.6 Regional Settings ...................................................................................................... - 25 -

3.7 Date/Time ................................................................................................................. - 27 -

3.8 Remove Programs .................................................................................................... - 27 -

3.9 Input Panel ................................................................................................................ - 28 -

3.10 Mouse ........................................................................................................................ - 28 -

3.11 Network and Dial-up Connection ............................................................................ - 29 -

3.12 System ....................................................................................................................... - 29 -

3.13 Display ....................................................................................................................... - 31 -

3.14 Volume&Sounds ........................................................................................................ - 33 -

3.15 Terminal Server Client Licenses .............................................................................. - 34 -

3.16 Stylus .......................................................................................................................... - 34 -

3.17 Bluetooth Device Properties .................................................................................... - 35 -

3.18 ActiveSync Repair ..................................................................................................... - 36 -

CHAPTER 4 Keyboard and Input Method ............................................................................ - 37 -

4.1 Soft Keyboard .............................................................................................................. - 37 -

4.2 Input Methods ........................................................................................................... - 37 -

CHAPTER 5 Network Connection ......................................................................................... - 38 -

5.1 WIFI Connection ....................................................................................................... - 38 -

5.2 GPRS Dial-up Connection ........................................................................................... - 39 -

5.2.1 GPRS Configuration ................................................................................................. - 39 -

5.2.2 GPRS Dial-up Connection ........................................................................................ - 42 -

CHAPTER 6 Synchronization with the PC and Updating OS ............................................... - 43 -

6.1 Introductions on the ActiveSync .............................................................................. - 43 -

6.3.1 Copy System Files to SD Card .................................................................................. - 48 -

6.3.2 Update OS for Windows CE ..................................................................................... - 48 -

CHAPTER 7 Functional Utilization ....................................................................................... - 50 -

7.1 Barcode ........................................................................................................................ - 50 -

7.2 RFID ............................................................................................................................. - 50 -

7.3 GPS ............................................................................................................................... - 51 -

7.4 Camera ........................................................................................................................ - 52 -

7.5 Bluetooth ..................................................................................................................... - 52 -

CHAPTER 8 Maintenance ...................................................................................................... - 54 -

8.1 Equipment and System Issues ................................................................................... - 54 -

8.2 Scanning Issues ........................................................................................................... - 54 -

8.3 RFID Issues ................................................................................................................. - 55 -

8.4 Network and Communication Issues ........................................................................ - 55 -

8.5 Others .......................................................................................................................... - 55 -

CHAPTER 9 AC Adapter & Battery Safety ............................................................................. - 56 -

Appendix 1 Code Types of 1D Barcode Scanner .................................................................. - 58 -

A1.1 Supported Code Types ............................................................................................. - 58 -

A1.2 Transmit Code Type Character ................................................................................ - 58 -

A1.3 Enable / Disable Barcodes ........................................................................................ - 59 -

○C 2013 by Chainway Information Technology Co., Limited. All rights reserved.

No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission written from Chainway. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Chainway grants to the user a non-transferable
and non-exclusive license to use each software or firmware program delivered hereunder
(licensed program). Except as noted below, such license may not be assigned, sublicensed, or
otherwise transferred by the user without prior written consent of Chainway. No right to
copy a licensed program in whole or in part is granted, except as permitted under copyright
law. The user shall not modify, merge, or incorporate any form or portion of a licensed
program with other program material, create a derivative work from a licensed program, or
use a licensed program in a network without written permission from Chainway.

Chainway reserves the right to make changes to any software or product to improve
reliability, function, or design.

Chainway does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any
Chainway intellectual property rights. An implied license only exists for equipment, circuits,
and subsystems contained in Chainway products.

Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are
either registered trademarks or trademarks of Microsoft Corporation. All other product or
service names are the property of their respective owners.

Note: In this manual, we use WINCE6.0 professional for the reference.

Address: 9/F, Building 2, Phase 2, Gaoxinqi Industrial Park, Liuxian 1st Rd, District 67, Bao’an,

Shenzhen
Zip Code：518102
Telephone：[phone]
Fax: [phone]

www.chainway.net

CHAPTER 1 Overview

C3000 handheld data terminal was born with compact size, portability, durability,
functionality and flexibility, which is customized for enterprise administrative personnel
and mobile staff, as well as business application and IT demands.
C3000 integrates 1D or 2D barcode scan engine, RFID HF, UHF multiple frequency
read/write module, Bluetooth, WIFI, GPRS, GPS communication methods, 5MP
auto-focus camera, etc. With C3000, workers in every walk of life (such as logistic
expressage personnel, medical care personnel in the hospital, retail management
personnel and warehouse management personnel) are able to enjoy economic efficient
data collection service so as to realize simplification of task, improve work efficiency,
shorten responsive time to customers and enhance customer service.
The product features at adoption of consumer’s favorite appearance and ergonomics
design, which can meet business requirements of mobile staff. In addition, it abides by
design philosophy of portability and good-looking industrial design, compact size and
ease of use, waterproof and dustproof, sturdiness and durability, high precision, high
speed, extensibility and customization, to adapt different business data collection
applications.

1.1 Technical Parameters

Physical Parameters

Dimension

153mm * 75mm * 29mm

Weight

330g(including the standard battery)

Display

Color 3.5″QVGA TFT-LCD with backlight, 65K colors, 240 W x 320 L (QVGA size)

Input Method

Touch input and keyboard input

Extension Slots

PSAM, SIM/PSAM, MicroSD/TF card slot under the battery

Battery

Rechargeable li-ion polymer battery 3.7V/3200mAh
Pistol Grip: rechargeable li-ion polymer battery 3.7V, 5200mAh MAX (with pistol grip)

Audio

0.5W watt

Keyboard

QWERT: 41 silicone buttons and 3 side buttons;
Numeric: 24 silicone buttons and 3 side buttons;

Performance

CPU

Freescale 800MHz

RAM

256MB

Memory

4GB iNAND FLASH; MicroSD/TF card, maximum 32G

Interface/Communications

USB port for sync with PC(set USB as OTG, it recognizes external devices like U disk)
RS-232 port for printer debugging
DC port for charging

Environmental

Operating Temperature

-10℃ to 50℃

Storage Temperature

-40℃ to 70℃

Humidity

5%RH to 95%RH non-condensing

Dropping Survive

Multiple 5ft./1.5m drops over operating temperature range, in accordance with MIL-STD
810G

Tumbling Survive

1,000 0.5m tumbles, in accordance with IEC tumble specification

Sealing

IP64

Electrostatic Discharge
(ESD)

+/-15kv VDC air discharge, +/-8KV VDC direct discharge, +/-8KV VDC indirect discharge

Programming Environment

Operating System

Windows Embedded CE 6.0

SDK

Chainway Software Development Kit

Language

C++, C#, VB.NET

Tool

Visual Studio 2005/2008

Data Collection

Barcode

1D Linear scanner ( SE655 CCD or SE955 laser);
2D Imager (SE4500 CMOS);

1D Barcode Scan Engine

1D CCD scanner: Symbol SE655 (Optional)
Optical resolution: 5Mil min width
Roll tolerance: ±25º
Pitch tolerance: ±65º
Skew tolerance: ± 30º
Ambient light: 0ft.candles-10000ft.candles
Scan repetition rate: 50 per second
Scan angle: 53º±3º
Barcode type: UPC/EAN, Bookland EAN, Code 128, Code 39, Code 93, Code 11, Interleaved
2 of 5, Discrete 2 of 5, Chinese 2 of 5, Matrix 2 of 5, Inverse 1D, MSI, GS1 DataBar, etc.

1D laser scanner: Symbol SE955 (Optional)
Optical resolution: 4Mil min width
Roll: 100%UPC (5in. ±35º)
Pitch Angele: 100%UPC (5in. ±65º)
Skew tolerance: 100%UPC (5in., ±50º)
Ambient light: 10000ft.candles (107640 lux)
Scan repetition rate: scan 104 per second（±）12 times (two-way)
Scan angle: 47º±35º(standard)/ 35º±3º (narrow-angle)
Barcode type: UPC/EAN, Code128, Code39, Code93, Code11, Interleaved 2 of 5, Discrete 2
of 5, Chinese 2 of 5, Codabar, MSI, RSS, ect.

2D Barcode Scan Engine

2D CMOS laser scanner: Symbol SE4500
Sensor resolution: 750 (horizontal ) * 480 (perpendicular) pixel (gray level)
Roll tolerance: 360º
Pitch tolerance: ±60º
Skew tolerance: ±60º
Ambient light: 9000ft.candles/96900 lux (lightless)
Aiming LED (VLD): 655nm ± 10nm
Illumination element: 650nm ± 5nm
Field of view: 40º horizontal，25º perpendicular
Barcode type: PDF417, MicroPDF417, Composite, RSS, TLC-39, Datamatrix, QR code, Micro
QR code, Aztec, MaxiCode; Postal Codes: US PostNet, US Planet, UK Postal, Australian Postal,
Japan Postal Dutch Postal (KIX),ect.

Decode ranges

SR Focus

Near

Far

5 mil Code 39

2.1 in./53 mm.

7.5 in./191 mm.

100% UPC/ENA

1.6 in./41 mm.

15.5 in./394 mm.

6.7 mil PDF417

3.4 in./86 mm.

7.1 in./180 mm.

Camera

Resolution: 5.0MP
Auto Focus

RFID

HF: (Optional)
Frequency: 13.56MHz
Protocol: ISO14443A/B, ISO15693 (Optional)
Distance: 0cm~8cm

UHF: (Optional)
Operating: 840~960MHZ (customizable)
CN: 840~845MHZ
CN: 920~925MHZ
EU: 865~868 (ETSI EN 302 208)
Protocol: EPC C1 GEN2/ISO18000-6C
Read range up to: 2.0m
Antenna: right-hand polarization (3dbi)
Power: 1W (+10dBm ~ +30dBm)

Wireless Data Communications

WIFI

WIFI: muRata®
Protocol: IEEE802.11b/g;
Data Rates: 802.11b max 11Mbps; 802.11g max 54Mbps
Antenna: internal
Freq range: 802.11b-2.4GHz; 802.11g-2.4GHz
Security: WPA2, PEAP, TLS, WPA2-PSK, WPA-PSK, WPA2/AES

WWAN

Frequency: GSM/GPRS(850,900,1800,1900MHz)

Wireless PAN

Bluetooth: Class 2.0, 5~10 m

GPS

GPS: UBLOX NEO-6M low energy GPS chip

1.2 Feature and Structure

Pic 1-2-1 C3000 Front

LED

Right Button

Power Button
Speaker

Left Button
Keyboard

Pic 1-2-2 C3000 Back

Pic 1-2-3 C3000 Bottom

1.3 Keyboard

There are two optional types including QWERT and numeric keyboards.
QWERT Keyboard: 41 silicon buttons and 3 side buttons for customization;

DC Power

Stylus

Camera

Battery Lock

Extension Screw

RFID Sensing Zone
Battery

Barcode Scan Engine

IO Extension Slots（13pin）

USB Port

Serial Port

Pic 1-3-1 C3000 QWERT Keyboard

Numeric Keyboard: 24 silicon buttons and 3 side buttons for customization.

Pic 1-3-2 C3000 Numeric Keyboard

1.4 Standard Accessories

Name

Quantity

Description

Picture

AC Adapter

1

Battery recharging

USB Cable

1

Synchronization and battery

recharging

Stylus

1

Touch screen operation

Battery

1

Li-ion polymer battery, with

3200mha capacity

IO Slot

1

USB port, UART port and DC
port

1.5 Optional Accessories

 Carrying Case: being ideal for outdoor using;

 Serial Cable: communicating with the PC;

 Docking Station: Synchronizing with PC, and battery recharging.

CHAPTER 2 Getting Started

2.1 Battery Exchange

Operating Steps: (Pic 2-1-1)

1) Ensure the device is in non-working or recharging status, and unlock the battery cover;

2) Remove the battery cover as the direction of ③;

3) Take out the battery lightly;

4) Install the new battery as the direction of ⑤;

5) Lock the battery cover as the direction of ⑥.

Pic 2-1-1

2.2 TF Card Installation

Pic 2-2-1

Operating Steps:

1) Ensure the device is in non-working or recharging status;

2) Unlock the battery cover;

3) Take out the battery;

4) Install the TF card carefully as the direction of Pic 2-2-1;

5) Install the battery and lock the battery cover.

2.3 SIM Card Installation

Pic 2-3-1

Operating Steps:
1） Ensure the device is in non-working or recharging status;

2） Unlock the battery cover;
3） Take out the battery;
4） Install the SIM card;
5） Install the battery and lock the battery cover;

2.4 Battery Recharging

Three methods to charge the battery:

1) Use AC Adapter to charge by 220V AC power sockets;

2) Use USB cable to charge by connecting with the PC;

3) Use the cradle to charge the battery;

Pic 2-4-1

2.5 TF Card Installation

After installing the TF card, files under the catalogue of ‘My Device/Storage Card’ (Pic 2-5-1)
can be viewed, while is also the TF card catalogue.

Pic 2-5-1

2.6 Suspend/Shutdown/Restart

Suspend

The button can be pressed to switch the status including Suspend/Shutdown/Restart.
When suspending, the screen would be dark and all modules would stop working.
The device would enter the suspend mode when being in non-working status after a specified
time automatically to decrease the consumption.

Wakeup

Press the power button once for device in suspending status, then the device would be
waken up.

Note: It is better to suspend it when charging, which would take less time. Please do not

press this button frequently within a short period of time, otherwise it may cause damages to
the screen and data.

2.7 Taskbar

The taskbar is on the bottom right of the screen as Pic 2-7-1.

Pic 2-7-1

Start menu : The menus including multiple applications can be viewed and opened as Pic
2-7-2.

Pic 2-7-2

Input method menu : Double click to view the available input methods, also the soft
keyboard can also pop up by clicking as Pic 2-7-3 and Pic 2-7-4.

Pic 2-7-3 Pic 2-7-4

Current task menu : Click it to view all the current tasks, also click to switch the tasks. Pic
2-7-5

Pic 2-7-5

Clock : Show the current time, and ‘Date/Time Properties’ set, it can also be set by

‘Control Panel->Date/Time’. The showing can be enabled/disabled by ‘ ->Settings->Task
and Start Memu’. Pic 2-7-6 and Pic 2-7-7.

Pic 2-7-6 Pic 2-7-7

2.8 Desktop

The desktop displays the normal icons and shortcuts which we can select efficiently. Pic 2-8-1
and Pic 2-8-2

Pic 2-8-1 Pic 2-8-2

2.9 Restart

Press the power button for 10 seconds, and the device would restart automatically as
Pic 2-9-1

Pic 2-9-1

CHAPTER 3 System Setting

Click , and select ‘Settings’ to enter the interface of ‘Control Panel.

Pic 3-1 Pic 3-2

The detailed setting applications are listed as follows:

Application

Description

Set internet options such as homepage, privacy, security etc.

Specify the method connecting with PC.

Recalibrate the screen

Storage management, including HDD and TF cards.

View battery power and manage power schemes.

Set keyboard properties.

Set password for system

Regional settings, customized regions, user interface/input language.

Adjust current time, current date, and change time zone.

Select and remove programs.

Switch input method.

View properties of mouse.

Change the owner information

Network and dial-up connections. Used for WiFi or GPRS connecting configuration.

Adjust volume and sounds.

Display system information, adjust memory and change device name.

Adjust background, appearance and backlight.

Adjust dialing properties.

WLAN setting. Configure wireless network.

Certificate information.

Switch the three USB connection modes including Storage Card For U Disk, Flash Dish For
U Disk and Activesync

Note: Please do not modify the items not mentioned above unless being professional.

3.1 Internet

Internet settings including ‘General/Connection/Security/Privacy/Advanced/Popups’ can be
set by ‘Control Panel->Internet Options’ as the follows :

Pic 3-1-1 Pic 3-1-2

Pic 3-1-3 Pic 3-1-4

Pic 3-1-5 Pic 3-1-6

3.2 PC Connection

PC Connection Properties can be set by ‘Control Panel->PC Connection’ as Pic 3-2-1 and Pic
3-2-2:

Pic 3-2-1 Pic 3-2-2

3.3 Storage Manage

Storage Manager can be set by ‘Control Panel->Storage Manager’ as Pic 3-3-1 where the
operations including formating and dismounting can be done:

Pic 3-3-1

3.4 Power

Power properties cannot be set by ‘Control Panel->Power’.
Power properties including ‘Battery/Schemes/Device Status’ can be checked and set as

follows:

Pic 3-4-1 Pic 3-4-2

3.5 Keyboard

Keyboard Properties can be set by ‘Control Panel->Keyboard’ as Pic 3-5-1:

-->

Pic 3-5-1

3.6 Regional Settings

Regional and Language settings can be set by ‘Control Panel->Regional Settings’ as Pic 3-6-1.

Pic 3-6-1

Language (Pic 3-6-2) can be selected when the multiple languages are supported, but the
default is recommended.

Pic 3-6-2

Input: the input language can be set as Pic 3-6-3 once they are installed in the OS as Pic 3-6-3:

Pic 3-6-3

3.7 Date/Time

Date/Time/Tim Zone can be set by ‘Control Panel->Date/Time’ as Pic 3-7-1.

Pic 3-7-1

3.8 Remove Programs

The installed programs can be removed by ‘Control Panel->Remove Programs’, the working
principle is the same as PC. Pic 3-8-1

Pic 3-8-1

3.9 Input Panel

Input Panel including current input method can be set by ‘Control Panel->Input Panel’ as Pic
3-9-1;

Pic 3-9-1

3.10 Mouse

Mouse Properties including sensitiveness of double-click and physical distance can be set by
‘Control Panel->Mouse’ as Pic 3-10-1;

Pic 3-10-1

3.11 Network and Dial-up Connection

Network Properties can be set by ‘Start->Settings->Network and Dial-up Connection’ as Pic
3-11-1 and Pic 3-11-2;

Pic 3-11-1 Pic 3-11-2

3.12 System

System Properties including ‘General/Memory/Device Name/Copyrights’ can be set by
‘Control Panel->System’ as Pic 3-12-1;

Pic 3-12-1

Memory: the memory using status can be viewed as Pic 3-12-2;

Pic 3-12-2

Note: the slider cannot moved since we are using ROM system otherwise we would get

unpredictable error unless restarting the device.

Device Name: device name and device description can be modified as Pic 3-12-3;

Pic 3-12-3

Copyright: the detailed copyright can be viewed as Pic 3-12-4;

Pic 3-12-4

3.13 Display

Display Properties including ‘Background/Appearance/Backlight’ can be set by ‘Control
Panel->Display’;
Background: the background image can be set and customized as Pic 3-13-1;

Pic 3-13-1

Appearance: the system appearance can be set as Pic 3-13-2;

Pic 3-13-2

Backlight: the backlight can be set and customized to save the battery life by setting the idle
time as Pic 3-13-3;

Pic 3-13-3

3.14 Volume&Sounds

Volume&Sounds Properties can be set by ‘Control Panel->Voluem&Sounds’;
Volume: the volume can be set as Pic 3-14-1;

Pic 3-14-1

Sounds: different sound solution can be set as Pic 3-14-2;

Pic 3-14-2

3.15 Terminal Server Client Licenses

The local license can be managed by ‘Control Panel->Terminal Server Client License’ as Pic
3-15-1;

Pic 3-15-1

3.16 Stylus

Double-Tap: it is used for double-tap sensitivity setting and testing as Pic 3-16-1;

Pic 3-16-1

Calibration: it is used for touch screen calibration when the screen is not responding
properly.
Click ‘Recalibrate’ and in the new interface, please operate as the introduction (5 times, from
the middle to the four corners). Pic 3-16-2 and Pic 3-16-3

Pic 3-16-2 Pic 3-16-3

3.17 Bluetooth Device Properties

Bluetooth Device Properties including nearby Bluetooth devices can be scanned by ‘Control
Panel->Bluetooth Device Properties’ as Pic 3-17-1;

Pic 3-17-1

3.18 ActiveSync Repair

Abnormal synchronization failure can be repaired by ‘Control Panel-> ActiveSync Repair’ as
Pic 3-18-1;

Pic 3-18-1

CHAPTER 4 Keyboard and Input Method

4.1 Soft Keyboard

The soft keyboard can be used to input the letters/numbers/symbols as Pic 4-1-1, the default
is English;

Pic 4-1-1

Two methods to input the uppercase:

1) Click the of the soft keyboard to input the uppercase, and click to

change to the lowercase as Pic 4-1-2;

2) Click the of the soft keyboard to input the uppercase, and it would

change to lowercase automatically after inputting one letter as Pic 4-1-3;

Pic 4-1-2

Pic 4-1-3

For symbol inputting, please click the of the soft keyboard and select the symbols to

be inputted, then click to go back to the normal status as Pic 4-1-2;

4.2 Input Methods

Multiple input methods are supported, but the default is English.

CHAPTER 5 Network Connection

5.1 WIFI Connection

1) Open ‘AppCenter’ on desktop , then run the application ‘WIFI’ in ‘AppCenter’; Pic

5.1-1

2) Click ‘Load’ on ‘WLAN Loader’ , then network icon will display on toolbar; Pic 5.1-2

Pic 5-1-1 Pic 5-1-2

3) Double click the network icon, choose the router from ‘Wireless Information’, and

then click ‘Connect’; choose proper ‘Encryption’ and ‘Authentication’, and type
password in ‘Network Key’, and then click ‘OK’; Pic 5.1-3, Pic 5.1-4, Pic 5.1-5 and Pic

5.1-6

Pic 5-1-3 Pic 5-1-4

Pic 5-1-5 Pic 5-1-6

5.2 GPRS Dial-up Connection

5.2.1 GPRS Configuration

Dial-up settings：

1) Click ‘Start Menu’->’ Settings’-> ‘Network and Dial-up Connections’, and then double

click ‘Make New Connection’. Pic 5.2.-1 and Pic 5.2-2

Pic 5.2-1 Pic 5.2-2

2) Input connection name ‘GPRS’ and then ‘Next’ ; click ‘Configure’ then ‘Next’; Pic

5.2-3 and Pic 5.2-4

Pic 5.2-3 Pic 5.2-4

3) In ‘Port Settings’, set ‘Connection Preferences’ as below:

‘Baud Rate’: 115200; ‘Data Bits’: 8; ‘Parity’: None; ‘Stop Bits’: 1; ‘Flow Control’: None
Then click ‘Call Options’ to turn to another tab page;

4) Input ‘+CGDCONT=1,”IP”,”CMNET”’ (input all blue characters including the commas

and quotation marks) into ‘Extra Settings’, the ‘CMNET’ (which is short for China
Mobile Network) should be replaced by your local ‘GPRS APN’ (Access Point Name);
left other default, then click ‘OK’; Pic 5.2-5 and Pic 5.2-6

Pic 5.2-5 Pic 5.2-6

5) Click Next to Phone Number page, input the country/region code, area code and

Phone number (*99***1#), then click Finish; now you can see the GPRS connection
icon; Pic 5.2-7 and Pic 5.2-8

Pic 5.2-7 Pic 5.2-8

6) Double click the GPRS icon; in ‘Dial-Up Connection’ page, keep ‘User Name’,

‘Password’ and ‘Domain’ blank, and then click ‘Dial Properties’; choose ‘Location’ as
‘Car’ and then click ‘Edit’; Fill the 3 edit boxes all with letter ‘G’ and then ‘OK’. Click
‘OK’ on ‘Dialing Properties’, and then back to desktop. Pic 5.2-9, Pic 5.2-10, Pic 5.2-11

and Pic 5.2-12

Pic 5.2-9 Pic 5.2-10

Pic 5.2-11 Pi 5.2-12

Note: During the process of our configurations, we use ‘CMNET’ as the reference, for users

please input the local GPRS setting and dial-up information by contacting the local service
provider.

5.2.2 GPRS Dial-up Connection

Please pay attention to the following points before dial up:

 The configurations are set properly;

 SIM card is installed properly as the followed image;

 The frequency of the SIM card is supported by the GPRS module;

 The SIM card is available and the GPRS function is activated;

5-2-11

CHAPTER 6 Synchronization with the PC and Updating OS

The handheld, can be visited for data previewing, copying and file cutting after installing the
ActiveSync software successfully. The following introduces the detailed steps on how to install
it:

6.1 Introductions on the ActiveSync

3 versions ActiveSync software for different OS (operating system):

 ActiveSync4.5_OfficialRelease.msi

Supports OS：

Windows Server 2003；Windows Server 2003 Service Pack 1；Windows Server 2003 Service

Pack 2；Windows XP；Windows XP 64-bit；Windows XP Embedded；Windows XP Embedded

Service Pack 1；Windows XP Embedded Service Pack 2；Windows XP for Itanium-based

Systems Version 2003；Windows XP Home Edition；Windows XP Media Center Edition；

Windows XP Professional 64-Bit Edition (Itanium)；Windows XP Professional 64-Bit Edition

(Itanium) 2003；Windows XP Professional Edition；Windows XP Professional x64 Edition；

Windows XP Service Pack 1；Windows XP Service Pack 2；Windows XP Starter Edition；

Windows XP Tablet PC Edition

 ActiveSync6.1_OfficialRelease-x64.exe

Supports OS（64bit）：
Windows 7 Ultimate；Windows 7 Enterprise；Windows 7 Professional；Windows 7 Home

Premium；Windows Vista Ultimate；Windows Vista Enterprise；Windows Vista Business；

Windows Vista Home Premium；Windows Vista Home Basic；Windows Vista Server

 ActiveSync6.1_OfficialRelease-x86.exe

Supports OS（32bit）：

Windows 7 Ultimate；Windows 7 Enterprise；Windows 7 Professional；Windows 7 Home

Premium；Windows 7 Starter；Windows Vista Ultimate；Windows Vista Enterprise；Windows

Vista Business；Windows Vista Home Premium；Windows Vista Home Basic；Windows Vista

Server

6.2 ActiveSync Installation

Choose the ActiveSync properly according to the OS of the PC, and we use
ActiveSync4.5_OfficialRelease.msi as the reference,

1) Open the software, the following is the interface: Pic 6.2-1

Pic 6.2-1

2) Choose ‘Next’ and we will enter the following interface: Pic 6.2-2

Pic 6.2-2

3) Then we choose ‘I accept the terms in the license agreement’, and click ‘Next’; Pic

6.2-3

Pic 6.2-3

4) Input the user name and organization information and then click ‘Next’; Pic 6.2-4

Pic 6.2-4

5) The default installation path is ‘C:\Program Files\ Microsoft ActiveSync’, we can click

‘Change’ to change the installation path; Pic 6.2-5

Pic 6.2-5

6) Confirm the operating is correct before click ‘Install’ to continue the process of

installation; Pic 6.2-6

Pic 6.2-6

7) After the successful installation, we can go to the followed interface:

Pic 6.2-7

8) Click ‘Finish’ to finish the installation, and choose ‘Yes’ to reboot the PC; Pic 6.2-8

Pic 6.2-8

9) After the rebooting, we can find the icon on the right corner of the PC, double

click it to open the ActiveSync; Pic 6.2-9

Pic 6.2-9

6.3 Update Operating System

Before updating, please backup the data: copy the data to PC or other disk like SD card. All data
and applications will be erased after updating.

6.3.1 Copy System Files to SD Card

1) Format the SD card;

Note: Format the card. Do not choose fast format. Choose the File System as FAT32.

Tip: For the TF card installed in the device by default when being purchased from us, the step
has been done before

2) Copy the update files into the SD card;

3) Install SD card to the device.

6.3.2 Update OS for Windows CE

After finishing steps above, restart the device, and then press the left button as soon as
possible; then you will see it as Figure6-3-1; choose Update OS, then press the yellow button
on keyboard; then please wait the system update and start.

Pic 6.3-1

6.4 Restore Factory Settings

Before updating, please backup the data: copy the data to PC or other disk like SD card. All data
and applications will be erased after updating.

After finishing steps above, restart the device, and then press the left button as soon as
possible; then you will see it as Pic 6-3-1; choose Restore factory settings, then press the
yellow button on keyboard; then please wait the system restore and start.
If you choose Start OS, the system will start normally.

6.5 Update Logo.bmp

Before customization, please the image with the format of bmp to TF card, and the maximum

size is 240x320.

Then restart the device and press the left button as soon as possible; then you will see it
as Pic 6-3-1; choose Update Logo.bmp, then press the yellow button on keyboard; then please
wait the system restore and start.

CHAPTER 7 Functional Utilization

7.1 Barcode

The barcode scan engine is mounted at the top of the device, and it should be operated

properly when scanning. Pic 7-1-1, Pic 7-1-2 and Pic 7-1-3。

Pic 7-1-1

Pic 7-1-2 1D Barcode Scanning

Pic 7-1-3

7.2 RFID

The RFID sensing zone is on the back of the device, and the tags should be put in the sensing
zone before reading correctly. Pic 7-2-1

(Correct)

(Incorrect)

(Correct)

(Incorrect)

Pic 7-2-1

High Frequency (13.56MHz)

Operating Frequency: 13.56HMZ
Protocol: ISO14443A/B, ISO15693;
Types of cards: HF S50, S70 and ultralight

Ultra High Frequency (840~960MHz)

Pic 7-2-2

1) Protocol: EPC, GEN2/ISO 18000-6C

2) Operating Frequency: 840~960MHz

 China Standard 920-925MHz;
 China Standard 840-845MHz;
 ETSI 865-868MHz;
 Customization 915MHz;.

3) Power: 10~30dBm, and 24/25 dBm is recommended, the higher power, the higher

battery consumption;

4) Antenna Gain: 3dBi;

5) Reading/Writing Distance: the actual distance depends on multiple elements

including the tags, the using environment, the working frequency, and the power.

7.3 GPS

The GPS module allows to locate the dynamic position including longitude/latitude data of the
device. It is recommended to use outdoor. Pic 7-3-1

RFID Sensing Zone

Pic 7-3-1

7.4 Camera

The camera is 5 mega pixels and supports max resolution 2592*1944.

Run Camera from AppCenter, select the resolution needed, default resolution is
640*480; then click Preview to preview (Pic 7-4-1), and then click Photo take photo (Pic
7-4-2). The photos will be auto saved to My Device/Flash Disk/Photos automatically.

Pic 7-4-1 Pic 7-4-2

7.5 Bluetooth

The device is using Bluetooth 2.0. Date sending/printing and file sending are supported after
being connected successfully. Pic 7-5-1

Pic 7-5-1

CHAPTER 8 Maintenance

8.1 Equipment and System Issues

Table 8-1 Equipment and System Issues

Issues

Solutions

Device can’t start

 Ensure the battery is correctly placed
 Change another piece of fully-charged battery.
 Take off the battery and place again.

Touch-screen doesn’t work

 Clean the touch screen.
 Recalibrate by the calibration procedure.
 Restart the device

Screen fails to display

 Check if the device is in standby mode.
 Restart the device.
 Replace with a fully-charged battery.

Keyboard doesn’t work

 Check if the device is in standby status.
 Restart the device.
 Replace with a fully-charged battery.

Battery can’t be recharged

 Check if the adapter is damaged.
 Check if the USB cable is damaged.
 Check if the adapter is plugged into the socket (220V).
 Check if the adapter is plugged firmly.

8.2 Scanning Issues

Table 8-2 Scanning Issues

Issues

Solutions

Press “scan” button but no

action

 Check if the scanner head is damaged.
 Check if the program is correct (please refer to DEMO for specific

codes).

 Replace with fully-charged battery.

No data collected after

scanning

 Check if the scanner head is damaged.
 Check if the program is correct (please refer to DEMO for specific

codes).

 Check if the barcode is damaged.
 Make sure it’s in effective operating/scanning distance/range.
 Make sure the barcode to be scanned is identifiable by the device.
 Check if the scanning window is covered with dusts.

 Replace with fully-charged battery.

8.3 RFID Issues

Table 8-3 RFID Issues

Issues

Solutions

RFID tag can’t be

identified

 Ensure the RFID module in the handheld terminal is compatible with the

tags.

 Ensure the program is correct (please refer to DEMO)
 Ensure the tag being scanned is within the RFID sensing area

8.4 Network and Communication Issues

Table 8-4 Network and Communication Issues

Issues

Solutions

Can’t be recognized after USB is

connected

 Ensure USB cable is plugged.
 Ensure USB cable is not damaged.
 Restart the device.
 Pull out and reconnect the USB cable.
 Check if Microsoft ActiveSync has been installed properly (please

refer the Chapter 7)

 Ensure connection to PC is correct

WIFI communication error

 Ensure the program is correct (Please refer to DEMO).
 Ensure the setting is correct (please refer to 5.1)
 Ensure the accessories come with WIFI connection joint, which

is in effective transmission distance.

8.5 Others

Issues

Solutions

Activeysycn Installation Failure

 Disconnect the connection between the device with the PC when installing the

Activesync software;

 Install the Activesync software correctly based on the environment PC.

SDK Installation Failure

 Pay attention to the item of Documentation when installing;

System Updating Failure

 Use Windows Xp to format the SD card, and select ‘FAT32’, also please do not

choose ‘Quick Format’

CHAPTER 9 AC Adapter & Battery Safety

9.1 Switching AC/DC Power Adapter Specification

Input: AC 100~240V, 50~60Hz, 0.28A
Output: DC 5V, 2A
Label: refer to the Pic 9-1.

Pic 9-1 AC Adapter Label

9.2 Battery Safety Guidelines

 The area in which the units are charged should be clear of debris and combustible

materials or chemicals. Particular care should be taken where the device is charged in
a non-commercial environment.

 Follow battery usage, storage, and charging guidelines found in the user’s guide.
 Improper battery use may result in a fire, explosion, or other hazard.
 To charge the mobile device battery, the battery and charger temperatures must be

between +32 F and +113 F (0 and +45 C).

 Do not use incompatible batteries and chargers. Use of an incompatible battery or

charger may present a risk of fire, explosion, leakage, or other hazard. If you have any
questions about the compatibility of a battery or a charger, contact Chainway
technical support.

 For devices that utilize a USB port as a charging source, the device shall only be

connected to products that bear the USB-IF logo or have completed the USB-IF
compliance program.

 To enable authentication of an approved battery, as required by IEEE1725 clause

10.2.1, all batteries will carry a Chainway hologram. Do not fit any battery without
checking it has the

 Chainway authentication hologram.
 Do not disassemble or open, crush, bend or deform, puncture, or shred.
 Severe impact from dropping any battery-operated device on a hard surface could cause the battery to

overheat.

 Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
 Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose

to water or other liquids, or expose to fire, explosion, or other hazard.

 Do not leave or store the equipment in or near areas that might get very hot, such as in a parked

vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.

 Battery usage by children should be supervised.
 Please follow local regulations to promptly dispose of used re-chargeable batteries.
 Do not dispose of batteries in fire.
 Seek medical advice immediately if a battery has been swallowed.
 In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact

has been made, wash the affected area with large amounts of water and seek medical advice.

 If you suspect damage to your equipment or battery, contact Chainway to arrange for inspection.

Appendix 1 Code Types of 1D Barcode Scanner

The 1D barcode scanner can set parameters by scanning specific Function Barcodes.
Operation Steps: aim the scanner at a function barcode; scan it; the laser will quickly disappear if succeed,
which shows that setting is successful.

A1.1 Supported Code Types

Appendix Table 1

Enable

Disable

Code 39

Codabar

IATA 2 of 5

Code 128

Discrete 2 of 5

UPC A with 2 Supps.

Interleaved 2 of 5

Code 93

UPC A with 5 Supps.

UPC A

MSI

UPC E0

EAN 8

Trioptic Code 39

UPC E0 with 2 Supps.

EAN 13

Bookland EAN

UPC E0 with 5 Supps.

EAN 128

Code 11

EAC 13 with 2 Supps.

UPC E

Chinese 2 of 5

EAN 13 with 5 Supps.

ISBT 128

UPC E1

UPC E1 with 2 Supps.

RSS-Limited

UPC E1 with 5 Supps.

RSS-14

Coupon Code

RSS-Expanded

Note: the types enable / disable by default can be switched by scanning corresponding function barcodes in

Appendix Table 2.

A1.2 Transmit Code Type Character

Enable Disable

If this function is enabled, scanner will recognize code type when scanning a barcode.

A1.3 Enable / Disable Barcodes

Appendix Table 2

Typ

e

Function Barcodes

Sample Barcodes

UPC-A

Enable

Disable

UPC-E

Enable

Disable

UPC-E1

Enable

Disable

EAN-8

Enable

Disable

EAN-13

Enable

Disable

Bookland EAN

Enable

Disable

Code 128

Enable

Disable

UCC/EAN 128

Enable

Disable

ISBT 128

Enable

Disable

Code 39

Enable

Disable

Scanning this barcode to enable for any length Code 39

Trioptic Code 39

Enable

Disable

Code 39 Full ASCII

Enable

Trioptic Code 39 and Code 39 Full ASCII cannot be enabled
simultaneously. If an error beep sounds when enabling Trioptic
Code 39, disable Code 39 Full ASCII and try again.

Disable

Code 93

Enable

Disable

Scanning this barcode to enable for any length Code

93

Code 11

Enable

Disable

Scanning this barcode to enable for any length Code 11

Interleaved 2 of 5

Enable
Disable

Scanning this barcode to enable for any length I 2 of 5

Discrete 2 of 5

Enable

Disable

Scanning this barcode to enable for any length D 2 of 5

Chinese 2 of

5

Enable

Disable

Codabar

Enable
Disable

Scanning this barcode to enable for any length Codabar

MSI

Enable

Disable

Scanning this barcode to enable for any length MSI

RSS-14

Enable

Disable

RSS-Limited

Enable

Disable

RSS-Expanded

Enable

Disable

66