Cellphone Mate SureCall TRIFLEX-V Updated Manual

Tri-Band Wireless

Adjustable Signal Booster

MN-AMP-01

INTRODUCTION 2

PRINCIPLES OF OPERATION 2
SURECALL TRIFLEX PACKAGES 3
TRIFLEX BOOSTER HARDWARE 4

INSTALLATION 5

PACKAGE CONTENTS 5
SITE SELECTION 5
INSTALLATION INSTRUCTIONS 6

TROUBLESHOOTING 10

FREQUENTLY ASKED QUESTIONS 12

OBTAINING TECHNICAL SUPPORT 12

WARRANTY 13

SPECIFICATIONS 15

SAFETY INFORMATION 16

3G – 4G Home Signal Booster Kit

TRIFLEX-V for Verizon2G thru 4G

(TRIFLEX-V)

User Guide

TRIFLEX-V HOME KITS

INTRODUCTION

Introduction

Congratulations on purchasing the SureCall TriFlex - V kit for 2G-3G, all carriers,
and 4G LTE for Verizon, the finest cellular signal booster available!

SureCall adjustable cellular boosters and kits from Cellphone-Mate remove the
frustration over dropped calls, limited range, and slow data rates by amplifying incoming
and outgoing cellular signals in residences and homes. The TriFlex is designed with
leading-edge technologies to detect and amplify weak incoming signals your cellular
device would otherwise miss and to broadcast a significantly stronger signal back to the
cell tower.

This guide contains all the information you need to get your SureCall TriFlex booster
system up and running.

Principles of Operation

The SureCall TriFlex is a high-quality bidirectional signal booster that boosts cellular
signals for areas prone to weak or shadowed cellular coverage.

The TriFlex works with two antennas:

 An inside antenna that communicates with your cell phone.
 An outside antenna that communicates with the cell tower.

Signals sent from a cell tower are received by the outside antenna, amplified by the
booster and then sent to your phone via the inside antenna.

When your phone transmits, the signal is sent to the inside antenna, and then sent to
the cell tower via the outside antenna.

Some cell signal is required for the TriFlex to enhance cellular signal coverage. The
weakest cell signal for the TriFlex to work is low -100dBm to high -90dBm. dBm is
an abbreviation for the power ratio in decibels of the radio power per one milliwatt.

To measure your existing cell signal on an Apple iPhone, dial *3001#12345#*and
press Call. In the top-left corner, a number appears instead of bars.

For Android devices, you can download several apps to measure exact signal
strength. Look up check real signal strength to find a cell signal measurement
app.

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INTRODUCTION

Component

Product Number

(Description)

Gain/Loss

LTE-V

800 MHz

1900 MHz

Outdoor
Antennas*

CM288W

3dBi

3dBi

4dBi

CM230W

10dBi

10dBi

10dBi

Outdoor Cables*

CM240-40FN (40 feet)

-3.52 dB

-3.98 dB

-6.52 dB

CM400-75NN (75 feet)

-4.22 dB

-4.41dB

-6.17 dB

Indoor Cables*

CM240-20FN (20 feet)

-2.06 dB

-2.29 dB

-3.56 dB

CM400-30NN (30 feet)

-2.05 dB

-2.12 dB

-2.83 dB

Indoor Antennas*

CM248W

7dBi

7dBi

10dBi

CM222W

3dBi

3dBi

6dBi
* All equivalent antennas and cables are suitable for use with the TriFlex-V booster.

SureCall TriFlex Packages

TriFlex - Antenna Kitting Information

Note: For the signal booster to work, the following items are required:

 Outside antenna
 Cable for connecting the outside antenna to the booster
 Signal booster
 Inside antenna
 Cable for connecting the inside antenna to the booster
 Power supply

Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by
FCC new rules. Please contact FCC for details: 1-888-CALL-FCC.

Changes or modifications not expressly approved by Cellphone-Mate could void the

user’s authority to operate the equipment.

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INSTALLATION

PCS Dial

Outdoor Antenna Connector

Indoor Antenna

Power Connector

(not shown)

Power LED

(not shown)

Alert LEDs

Cellular Dial

LTE/AWS Dial

TriFlex Booster Hardware

The following figure shows the key hardware components on the TriFlex 65dB cellular

booster. Refer to this figure as you install your SureCall TriFlex components.

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INSTALLATION

Installation

Package Contents

Unpack all package contents and check for damage. For missing or damaged
items, contact your reseller. Keep the carton and packing material to store the
product or if you need to return it.

Site Selection

For optimum performance, select a location for your outside antenna that:

 Provides the best signal strength possible. To measure your existing cell

signal on an Apple iPhone, dial *3001#12345#*and press Call. In the top­left corner, a number appears instead of bars. For Android devices, you can

download several apps to measure exact signal strength. Look up “check

real signal strength” to find a cell signal measurement app.

 Avoids areas where wireless signals can be blocked or reflected by

buildings, walls, trees, hills, and other terrain features. This can result in
low signal strength.

 Is not close to energy-efficient windows, which can affect signal penetration

into a home.

Note: The cell phone tower site in relation to the location where you install your
outside antenna also determines signal strength. Although cell phone providers try
to place towers for maximum coverage, local ordinances and terrain features can
restrict tower locations, which can limit signal strength at your location.

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INSTALLATION

Installation Instructions

The TriFlex booster is suited for installation in a building or home.

Step 1. Connect the Outside Antenna

1. Mount the fiberglass antenna in an outside mounting location that:

 Has at least a 12-inch radius clear of obstructions and other radiating

elements.

 Is at least 75 feet in a straight line from the inside antenna when used in an

area prone to weak cellular signals and operating the booster at full 65dB
gain.

 Is not co-located or operating with any other antenna or booster.

2. Using the CM240 or CM400 cable, connect the outside antenna to the booster
connector marked OUTSIDE (see page 4).

3. Hand tighten the connection.

IMPORTANT: A minimum separation distance of 30 vertical feet is necessary
between the outside and inside antennas. If the inside coverage is not sufficient, you
may need as much as 80 feet of separation. See the table on page 9.

Step 2. Connect the Inside Antenna

1. Mount the inside antenna:

SureCall TriFlex - V Kit for Home Cellphone-Mate, Inc. Page 6

 Omnidirectional dome antenna: mount the antenna on the ceiling in a

central location where you want reception.

 Panel antenna: install the antenna against a wall or surface projecting

where you want reception. Stay 6½ feet away from the panel to receive
better reception from the signal booster system.

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