Thank you for purchasing SureCall’s Fusion4Home cellular signal booster kit. Fusion4Home was
specically designed to eliminate frustrations over dropped calls, limited range and slow data rates by
amplifying incoming and outgoing cellular signals in homes up to 2,000 square feet.
The Fusion4Home provides enhanced cellular signals for multi-carrier 2G, 3G and 4G voice and data
reception. If you have any questions while assembling this kit please contact tech support at 1-888-365-
6283 or email us at: support@surecall.com.
Important:
Before installing your booster you need to register it with your carrier. You can do so online at the
following urls:
SureCall’s Fusion4Home is a high-quality bidirectional signal booster that enhances
cellular signals to areas that are prone to weak cellular coverage.
Fusion4Home works with two antennas:
• An inside antenna that communicates with your cell phone.
• An outside antenna that communicates with the cell tower.
Signals sent from a cell tower are received by the outside antenna, amplied by
the booster and then sent to your phone via the inside antenna. When your phone
transmits, the signal is sent to the inside antenna, and then sent to the cell tower
via the outside antenna.
Outside Antenna
Inside Antenna
Signal Booster
Coaxial Cable
This device may be operated ONLY in a xed location for in-building use
Panel Antennas allow optimum
reception to targeted areas
5
5
Before You Install
1. Ensure that you have positioned the booster close enough to an existing electrical
outlet.
2. Ensure that there is sucient cable length between proposed outside antenna
location and booster connector.
3. Ensure that you have sucient cable length between proposed inside antenna
location and booster connector. Additional cable may be purchased from your dealer,
if needed.
Installation Overview
Step 1. Find the outside area that has the strongest signal. (See page 7 for directions as needed)
Step 2. Install the outside antenna in the area identied in step 1. (See page 8-9 for directions as
needed)
Step 3. Install the inside antenna. (See page 10-11 for directions as needed)
Step 4. Mount the signal booster, connect the outside and inside antenna cables to the signal
booster, and connect the booster to an AC power source. (See page 12-13 for directions
if needed)
Step 5. Congure gain settings on the signal booster if needed. (See page 14 for directions as
Before installing the outside antenna, nd the area with a strong cellular signal source
from your service provider by following the directions below.
Measure the strength of the existing cellular signal in various locations.
• Apple iPhones: Dial *3001#12345#* and press Call. In the top-left corner, a dB number appears instead of bars.
• Android devices: download apps such as “Network Signal Info” in the Google Play store to measure signal
strength. Search check real signal strength to nd other cell signal measurement apps.
• Internet: go to www.speedtest.net to test 3G and 4G data rates.
The signal booster requires a minimum cellular signal of low –100 dBm. Signal read-
ings usually appear as a negative number (for example, -85). It is recommended that the
signal be between -70dB to -90dB. That’s when the signal is neither too strong nor too
weak. Signals stronger than -50dB may cause the aected bands to shut down while
displaying a ashing red LED (see the graph below). If your outside signal is too weak
(-95dB or worse) you may need a Yagi antenna instead of an omnidirectional one, which
can be aimed at the cell tower of your carrier to pull in a stronger signal to the booster.
-50dB
-60dB
ExcellentGoodPoor
-70dB
Cell
Tower
-100dB
Outside
Antenna
Note: Where you install your outside antenna in relation to the carrier’s cell phone tower also determines signal strength. Although cell phone
carriers try to place towers for maximum coverage, local ordinances and terrain features can restrict tower locations, which can limit signal
1. Outside omni antennas receive and send signals in a 360º radius. Yagi, or directional
antennas work best when facing the direction of cellular phone towers. Mount the outside
antenna as high as possible. If you are installing a Yagi antenna, mount it facing the
nearest cellular tower being used by your carrier in the area where you located the best
signal source (see step 1 on the previous page).
2. Ensure that the mounting area has at least a 12-inch radius clear of obstructions and
other radiating elements.
3. For best performance, place the outside antenna at least 30 feet from the inside antenna.
Note that if the mounting area is prone to weak cellular signals or if dense building
materials partially block the signal, the booster will operate at its default setting of 65 dB
gain.
4. Do not collocate antennas or operate the outside antenna with any other antenna or
signal booster.
5. Run the cable from the outside antenna to the signal booster. Hand tighten the
connection
Optional 2 -
Outside Yagi
Optional 1-
IMPORTANT:: FCC 27.5 (d)(4) Statement: Fixed, mobile, and portable (hand-held) stations operating in the 1710-1755 MHz
8
8
Outside Omni
Inside Panel
Optional 2-
Signal Booster
Inside Right Angle
Optional 1-
band as well as mobile and portable stations operating in the 1695-1710 MHz and 1755-1780 MHz bands are
limited to 1 watt EIRP. Fixed stations operating in the 1710-1755 MHz band are limited to a maximum antenna
height of 10 meters above ground. Mobile and portable stations operating in these bands must employ a means
for limiting power to the minimum necessary for successful communications.
The SureCall gain dials should always be at maximum level unless the control light in a specic
band is ashing red or ashing red-yellow. In either of these
cases, the rst action should be to increase the antenna
isolation between the inside and outside antenna as much
as possible and restart the booster. If the situation continues, you can lower the gain with an attenuator or, as the
last resort, reduce the booster gain by 5dB at a time until
the control light in the frequency band ashes yellow.
1. Find the PCS, Cellular, LTE-A, LTE-V and AWS dials on
top of the signal booster.
2. Set the dials according to the coverage area and the
distance between the indoor and outdoor antennas (see
below).
If Coverage Area is …And Antenna Separation is…Set all Dials to…
1500 - 2,000 square feet40-60 feetMaximum Power
12
12
1,000 - 1,500 square feet30-40 feet55 or 60
1,000 square feet and below20-30 feet45 or 50
Note: As you can see from the table above, acquiring the recommended indoor and outdoor antenna separation optimizes coverage signicantly. Any
reduced antenna separation reduces the booster’s cellular signal capabilities.
If you Want to Improve Coverage
1. Find a location that receives a stronger signal and relocate the outside antenna to that location
or, for the Yagi antenna, optimize the antenna angle.
2. Increase the distance between the outside and inside antennas.
3. Be sure your signal booster’s dB gain is turned up to maximum gain on each dial.
WARNING: Do not attenuate the uplink and downlink dB settings below 35dB. This could cause the
In the event you encounter a problem, follow the suggestions below to resolve the issue.
Troubleshooting
ProblemResolution
Signal booster has no
power
After installing your
signal booster
system, you have no
signal or reception.
LED Indicators
LED ColorLED ConditionResolution
RedSolidBand is o.
RedFlashingIndicates that the booster is receiving too much signal which could cause the aected band
Yellow FlashingIndicates that the Automatic Gain Control (AGC) is self-adjusting. This is part of normal
YellowSolidIndicates that the band is inactive. Light is o while band is active.
Yellow/RedAlternately
Verify that the switch on the power supply is turned on and red LED is ON.
Connect the power supply to an alternate power source.
Be sure the power source is not controlled by a switch that can remove power from the outlet.
Check the green POWER LED on the signal booster. If it is OFF, return the power supply to SureCall.
Contact tech support at
1-888-365-6283 or support@surecall.com, or go to www.surecall.com and log on to online support to
receive an RMA.
Cable connections should be tightly tted to the booster and antenna.
There should be no ashing or solid red LEDs as well as no lights ashing rapidly between two colors.
Be sure your signal booster’s dB gain is turned up to full power on each dial.
If a red light has been ashing for an extended time, the band will automatically shut o and
display a solid red light.
This can also happen when the booster attenuation has been turned all the way down.
to automatically turn o. When this happens:
1. For kits using an OMNI outside antenna, relocate the outside antenna to a location
where the signal is weaker.
2. For kits using a YAGI outside antenna, turn the antenna in short increments away from
the signal source.
3. Increase the separation between antennas (additional vertical separation works best).
4. Add an inline attenuator to the cable coming into the outside port of the booster.
5. As a last resort, turn down the dB gain on the dial until the light goes OFF or ashes
yellow.
operation.
Flashing
Oscillation is detected.
First, try increasing the separation between the inside and outside antennas. If your booster
kit uses two directional antennas (example: outside Yagi antenna and inside panel antenna),
ensure that they are facing away from one another.
If oscillation continues, lower the dB gain in small increments until the light turns o or ashes
La puissance de sortie nominale indiquée par le fabricant pour cet appareil concerne son fonctionnement avec
porteuse unique. Pour des appareils avec porteuses multiples, on doit réduire la valeur nominale de 3,5 dB, surtout
si le signal de sortie est retransmis et qu’il peut causer du brouillage aux utilisateurs de bandes adjacentes. Une
telle réduction doit porter sur la puissance d’entrée ou sur le gain, et ne doit pas se faire au moyen d’un atténuateur
raccordé à la sortie du dispositif.
This Class A digital apparatus meets all requirements of the Canadian Interference
Causing Equipment Regulations. Operation is subject to the following two conditions; (1) this device digital apparatus
meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the
following two conditions; (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation
Cet appareillage numérique de la classe A répond a toutes les exigencies de l’interférence canadienne causant des
réglements d’équipment. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer
l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle intérference reçue, y compris l’intérference qui
peut causer l’opération peu désirée.
SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specications are subject to change. The three-year warranty only applies to products meeting the latest FCC Certication Guidelines stated
on 2/20/2013 and going into eect April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014.
Products returned by customers must be in their original, un-modied condition, shipped in the original or protective packaging
with proof-of-purchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the
outside of the shipping container.
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-
6283. Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will
be returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster
box must be returned with the signal booster. (The Buyer does not need to include accessories sold in addition to the signal
booster, such as antennas or cables.)
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or
mishandling that alters or damages the product’s physical or electronic properties.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workman-
ship, and will perform in full accordance with applicable specications. The limit of liability under this warranty is, at SureCall’s
option, to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO
YEARS for products purchased before May 1, 2014, as determined by examination by SureCall, prove defective in material
and/or workmanship. Warranty returns must rst be authorized in writing by SureCall. Disassembly of any SureCall product by
anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to make
changes in any of its products without incurring any obligation to make the same changes on previously delivered products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to
SureCall for repair, and SureCall will pay the return shipping with the exception of products returned from outside the United
States, in which case the Buyer will pay the shipping charges.
The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to
meet the applicable specications or which are not defective or not covered by this warranty.
Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they satisfactorily fulll the
performance requirements that were published in the product specication literature, or in accordance with samples provided
by SureCall. This warranty shall not apply to any products or parts thereof which have been subject to accident, negligence,
alteration, abuse, or misuse. SureCall makes no warranty whatsoever in respect to accessories or parts not supplied by it.
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS,
GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING.
SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED
BY CELLPHONE-MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE
MAY BE, WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED.
All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that cannot
be settled directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration Association, and judgment upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided
herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineective and excluded to the extent of
such invalidity or unenforceability without aecting in any way the remaining provisions hereof.
SAFETY INFORMATION
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers
consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure,
contact your provider. You MUST operate this device with approved antennas and cables as specied by the manufacturer. Antennas
MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the
FCC or a licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served BY USING THIS DEVICE.
48346 Milmont Drive
Fremont, California 94538
SureCall has made a good faith eort to ensure the accuracy of the information in this document and disclaims the implied warranties of
merchantability and tness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with
BEFORE USE, you MUST REGISTER THIS DEVICE with your
wireless provider and have your provider’s consent. Most wireless
providers consent to the use of signal boosters. Some providers
may not consent to the use of this device on their network. If you are
unsure, contact your provider.
You MUST operate this device with approved antennas and cables
as specied by the manufacturer. Antennas MUST be installed at
least 20 cm (8 inches) from any person. You MUST cease operating
this device immediately if requested by the FCC or a licensed
wireless service provider.
WARNING. E911 location information may not be provided or may be
inaccurate for calls served by using this device.
This device may be operated ONLY in a xed location for in-building
use.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• C o nn ec t t he eq uip me nt in to an o ut le t on a ci rc ui t d if fer en t fr om t hat t o wh ic h t he r ec ei ve r i s co nn ec te d.
• Consult the dealer or an experienced radio/TV technician for help.
FCC 27.50(d)(4) Statement: Fixed, mobile and portable (hand-held) stations operating in the 1720-1755 MHz band are limited
1 Watt EIRP. Fixed stations operating in this band are limited to a maximum antenna height of 10 meters above ground. Mobile
and portable stations operating in this band must employ a means for limiting power to the minimum necessary for successful
communications.