Cellphone Mate SureCall F2GO3 User Manual

Fusion2Go™ 3.0 v2
Vehicle Voice and 4G Data Signal Booster
User Guide
09.18.2018
Table of Contents

How It Works

Thank you for purchasing SureCall’s Fusion2Go 3.0 cell phone signal booster kit. Fusion2Go 3.0
provides enhanced voice, text and 4G data signal for any vehicle.
If you have any questions during setup, please reach out to our US-based experienced support
technicians:
Call: 1-888-365-6283
Email: support@surecall.com
How It Works ................................................................................................................................. 3
Package Contents ......................................................................................................................... 4
Step 1: Mount Outside Antenna..................................................................................................... 5
Step 2. Install the Inside Patch Antenna ........................................................................................ 5
Step 3. Place Booster and Connect Cables ................................................................................. 6
Step 4. Connect Power.................................................................................................................. 7
LED Indicators .............................................................................................................................. 8
Troubleshooting ............................................................................................................................. 8
How It Works
The SureCall Fusion2Go 3.0 is a high-quality bidirectional booster that enhances cellular signals for
vehicles.
The Fusion2Go 3.0 works with two antennas:
An inside antenna that communicates with your cell phone.
An outside antenna that communicates with the cell tower.
Signals sent from a cell tower are received by the outside antenna, amplied by the booster and
then sent to your cell phone via the inside antenna. When your phone transmits, the signal is sent to
the inside antenna, and then sent to the cell tower via the outside antenna.
Outside Magnetic
Antenna
Inside Antenna
Specications ................................................................................................................................ 9
Antenna Kitting Information ......................................................................................................... 10
Consumer Guidelines .................................................................................................................. 12
Three-Year Product Warranty ...................................................................................................... 13
Power Adapter
Fusion2Go
32

Package Contents

Installation
Package Contents
1. Unpack all package contents. For missing or damaged items, contact your reseller.
2. Turn over the signal booster and record the model and serial number for reference:
Serial #:
Purchase Date:
3. Keep the carton and packing material to store the product in case you need to return it.
Your Fusion2Go 3.0 signal booster package includes the following items:
One SureCall Fusion2Go 3.0 signal booster
DC power adapter
One inside patch antenna
One outside magnetic mount antenna
One free
magnetic
vent clip

Step 1: Mount Outside Antenna

Place the magnetic-mount antenna on the top of your vehicle, preferably toward the back, maximiz-
ing the distance from planned location of the inside patch antenna. Ensure that the antenna has at
least a 12-inch radius clear of obstructions and other radiating elements, such as a radio antenna.
Note, For applications that require a more secure mount or where mounting surface is not metal,
an optional adhesive mount has also been included with your kit. Follow these guidelines for use of
adhesive mount:
• Always clean the surface properly. Apply the tape as soon as possible after cleaning to avoid contaminants
• Use an adequate amount of tape
• Ensure that all materials meet the required minimum tape application temperature of 15°C
Roll down tape rmly both after tape application and then again after parts are bonded together
Next, run the cable from the outside antenna across the car’s roof and into the car. To hide and pro-
tect the antenna cable, carefully pull down the door seal, run cable underneath it and push the seal
back into place. Run the cable to the inside of the vehicle near the planned location of the booster
(under the seat of the vehicle, or in the front or middle console).
Note: The outside antenna must not be collocated or operating with any other antenna or booster.
Fusion2Go 3.0
Amplier
Power Adapter Outside Magnetic-
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Inside Patch
Antenna
Mount Antenna
and optional
adhesive mount

Step 2. Install the Inside Patch Antenna

Identify a location for the inside antenna on or near your front dash-
board that is
1. Within 2-3 feet of the typical cell phone location
2. At least 8 inches (20cm) from cellular devices and
3. At least 4 inches (10cm) from metal
54
Installation
Installation
Next, peel Velcro backing and apply to a clean dry surface in your chosen location.
Or try this - Use the free vent clip provided with your product as a mounting surface then simply clip to an air vent.

Step 3. Place Booster and Connect Cables

Select a well-ventilated location for the booster that is away from excessive heat, direct sunlight, and
moisture. We often suggest installing beneath a seat or within the front console.
Connect the cable from the outside antenna to the connection marked OUTSIDE and connect the
cable from inside patch antenna to the connection marked INSIDE. Tighten the connections and
wrap up any loose cable.

Step 4. Connect Power

Connect the power cord connector to the signal booster and insert the other end into your cigarette
lighter adapter1. The Power LED illuminates to show that the signal booster is ready for use. The Alert
LEDs ash 5 times to show the frequency band is operational.
Place a call in a location you have previously experienced poor signal and conrm that your phone
is receiving a boosted signal.
Note: When your car is off, turn the power switch to OFF to keep the booster from continuing to draw
power from your vehicle.
[1] WARNING: The booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage
the booster and/or cause personal injury.
Outside Magnetic
Antenna
Power Switch
DC Power
Adapter
LTE-A
LTE-V
CELLULAR
PCS
AWS
Power
Connector
POWER
DC Power
Inside Patch
Jack
Antenna
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76
SpecicationsTroubleshooting

LED Indicators

Place a call in a location you have previously experienced poor signal and conrm that your phone
is receiving a boosted signal. Normal operation is indicated by Green LEDs (both ashing and solid).
In the event Red LEDs appear, antenna adjustments may be needed.
Color
Green Solid Indicates normal operation.
Green Flashing Normal operation. Indicates that Automatic Gain Control (AGC) is self-adjusting due to over-
Red Flashing Indicates issues caused by overpowering or oscillation.
Condition
Indication
signal or antenna proximity.
Adjustment of your outside antenna placement is likely needed. Verify that it has sufcient sepa­ration from the inside antenna, as well as, any potentially interfering objects or antennas
Note that the booster case may become warm during operation. This is normal.

Troubleshooting

Problem Resolution
Signal booster has no power
After completing installation, signal has not Improved
Verify that the Power LED is ON.
Connect the power supply to an alternate power source.
Verify that the power source is operational and the fuse is intact.
If it remains OFF, contact tech support at:
1-888-365-6283 or support@surecall.com
Verify that cable connections are tightly tted to the booster.
Try further separating the antennas.
Note: Bars are not always a reliable measure of signal. The best way to conrm signal coverage
is the ability to place and hold a call.
Specications
Product Fusion2Go 3.0 (US) Fusion2Go 3.0 v2 (Canada)
Uplink Frequency Range (MHz): 698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755 (G Block Included)
Downlink Frequency Range (MHz): 728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155 (G Block Included)
Input / Output Impedance: 50 Ω
Maximum Gain: 50 dB
Gain Adjustment: 20 dB (Automatic)
Maximum Uplink Power 29.0 dBm
Noise Figure: ≤ 5 dB
VWSR: ≤ 2.0
Supported Standards: CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards
DC Power: 6-15V
Maximum Output Power: 1 Watt EIRP
Cable: SC-174
RF Connectors: FME Male (both ends)
Power Consumption: ≤ 10W
Operation Temperature: -4º to +158º F
Dimensions: 5.625 x 4 x 1.125 inches
Weight: 1.43 lbs
Certication: FCC ID: RSNF2GO3 IC: 7784A-F2GO3
Note: The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.
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98

Antenna Kitting Information

Gain
Component Prod No. Description
Vehicle
Outdoor Antenna and Cable
Outdoor Antenna and Cable
Indoor Antenna and Cable
*All equivalent antennas and cables are suitable for use with the Fusion2Go 3.0 v2
Component Prod No. Description
Marine
Outdoor Antenna and Cable
Indoor Antenna and Cable
Indoor Antenna and Cable
Desktop / RV
Outdoor Antenna and Cable
Indoor Antenna SC120W whip 1.2 dB 1.2 dB 1.2 dB 3 dB 3 / 3 dB
Indoor Antenna and Cable
*All equivalent antennas and cables are suitable for use with the Fusion2Go 3.0 v2
SC-202W and SC174-12.5 ft (12.5 ft)
SC200W and SC174-10 ft (10 ft)
SC110W and SC174-10 ft (10 ft)
SC288W or Galaxy 5412-P and SC240-40FN (40 ft)
SC248W Panel and SC240-20FN (20 ft)
SC302W and SC240-20FN (20 ft)
SC288W and SC240-40FN (40 ft)
SC302W and SC240-20FN (20 ft)
LTE-A LTE-V 800 MHz 1900 MHz
-3.16 dB -5.15 dB -5.65 dB -2.85 dB -3.34 dB / NG
-2.3 dB -2.3 dB -2.3 dB -5.8 dB -3.98 / -5.96 dB
-2.7 dB -2.7 dB -3.2 dB -5.8 dB -3.98 / -5.96 dB
Gain
LTE-A LTE-V 800 MHz 1900 MHz
-0.52 dB -0.52 dB -0.98 dB -2.52 dB -2.12 / -2.92 dB
4.94 dB 4.94 dB 4.71 dB 6.44 dB 6.64 / 6.24 dB
0.44 dB 0.44 dB 0.71 dB 1.44 dB 0.64 / 1.24 dB
-0.52 dB -0.52 dB -0.98 dB -2.52 dB -2.12 / -2.92 dB
0.44 dB 0.44 dB 0.71 dB 1.44 dB 0.64 / 1.24 dB
1700 MHz / 2100 MHz
1700 MHz / 2100 MHz
Kitting InformationKitting Information
PreAGC PreAGC
Pulse GSM 4.1 MHz AWGN
Frequency Input Output Gain Input Output Gain (MHz) (dBm) (dBm) (dB) (dBm) (dBm) (dB)
Uplink: 1710-1755 -27.2 20.0 47.2 -25.3 20.7 46.0
Uplink: 1850-1915 -25.6 20.9 46.5 -25.9 19.6 45.5
Uplink: 824-849 -25.3 22.3 47.6 -21.7 25.6 47.3
Uplink: 698-716 -24.1 28.0 47.1 -20.1 26.6 46.7
Uplink: 777-787 -21.3 25.6 46.9 -20.5 25.9 46.4
Downlink: 2110-2155 -48.5 -3.7 44.8 -49.4 -4.5 44.9
Downlink: 1930-1995 -45.7 1.0 46.7 -46.7 0.2 46.9
Downlink: 869-894 -51.1 -5.5 45.6 -51.6 -5.8 45.8
Downlink: 728-746 -48.0 -0.3 47.7 -48.4 -1.8 46.6
Downlink: 746-757 -49.4 -2.8 46.6 -50.9 -4.3 40.6
FCC 15.105 Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.
• Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Changes or modications not
expressly approved by SureCall could void the user’s authority to operate the equipment.
FCC 27.50(d)(4) Statement: Fixed, mobile and portable (hand-held) stations operating in the 1720-1755 MHz band are limited 1 Watt
EIRP. Fixed sta tions operating in this band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations operating in this band must employ a means for limiting power to the minimum necessary for successful communications. When used with any mobile device utilizing the 1710-1755 MHz band, the FCC limits booster equipment placement to a maximum of 10 meters above ground level. Installation of this equipment which does not comply with federal requirements may subject the owner to FCC enforcement action.
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15.19 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
1110
Safety Information
Warranty

Consumer Guidelines

This is a CONSUMER device
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers
consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05
You MUST operate this device with approved antennas and cables as specied by the manufacturer. Antennas MUST be installed at least
20 cm (8 inches) from (i.e. MUST NOT be installed within 20 cm of) any person.
You MUST cease operation of this device immediately if requested by the FCC (or ISED in Canada) or a licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
Ce produit est un appareil de CONSOMMATION
AVANT DE L’UTILISER, vous DEVEZ ENREGISTRER CE DISPOSITIF auprès de votre fournisseur de services cellulaires et obtenir son
consentement. La plupart des fournisseurs de services cellulaires autorisent l’utilisation d’amplicateurs de signal. Il se peut que certains
fournisseurs n’autorisent pas l’utilisation de ce dispositif sur leur réseau. Si vous n’êtes pas sûr, contactez-le.
Au Canada, AVANT DE L’UTILISER vous devez répondre à toutes les exigences ISED CPC-2-1-05
Vous DEVEZ utiliser ce dispositif avec les antennes et les câbles autorisés, tel que le spécie le fabricant. Les antennes DOIVENT être
installées à au moins 20 cm (8 po) (NE DOIVENT PAS être installées à moins de 20 cm) de toute personne avoisinante.
Vous DEVEZ arrêter cet appareil immédiatement à la demande de la FCC (ISED au Canada) ou de tout fournisseur de services cellulaires autorisé.
AVERTISSEMENT: Il se peut que les informations relatives à la localisation E911 ne soient pas disponibles ou soient inexactes pour les appels qui utilisent cet appareil.
Register your cellular booster with your wireless carrier at the following urls:
Verizon: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html AT&T: https://securec45.securewebsession.com/attsignalbooster.com/ T-Mobile: https://support.t-mobile.com/docs/DOC-9827 Sprint: https://www.sprint.com/legal/fcc_boosters.html U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
CAN ICES-3 (B)/NMB-3(B) (Canada) :
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
Cet appareillage numérique de la classe B répond a toutes les exigencies de l’interférence canadienne causant des réglements d’équipment. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle intérference reçue, y compris l’intérference qui peut causer l’opération peu désirée.
La puissance de sortie nominale indiquée par le fabricant pour cet appareil concerne son fonctionnement avec porteuse unique. Pour des appareils avec porteuses multiples, on doit réduire la valeur nominale de 3,5 dB, surtout si le signal de sortie est retransmis et qu’il peut causer du brouillage aux utilisateurs de bandes adjacentes. Une telle réduction doit porter sur la puissance d’entrée ou sur le gain, et ne doit pas se faire au moyen d’un atténuateur raccordé à la sortie du dispositif.
1 For details on the requirements specied in ISED CPC-2-1-05, visit: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html
2 Pour plus de détails sur les exigences ISED CPC-2-1-05, reportez-vous au site: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html
1
2

Three-Year Product Warranty

Register at www.SureCall.com
SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specications are subject to change. The three-year warranty only applies to products meeting the latest FCC Certication Guidelines stated on 2/20/2013
and going into effect April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014.
Products returned by customers must be in their original, un-modied condition, shipped in the original or protective packaging with proof-
of-purchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container.
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The Buyer does not need to include accessories sold in addition to the signal booster, such as antennas or cables.)
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages the product’s physical or electronic properties.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will
perform in full accordance with applicable specications. The limit of liability under this warranty is, at SureCall’s option, to repair or replace
any product or part thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO YEARS for products purchased before
May 1, 2014, as determined by examination by SureCall, prove defective in material and/or workmanship. Warranty returns must rst be
authorized in writing by SureCall. Disassembly of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to make changes in any of its products without incurring any obligation to make the same changes on previously delivered products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair, and SureCall will pay the return shipping with the exception of products returned from outside the United States, in which case the Buyer will pay the shipping charges.
The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the ap-
plicable specications or which are not defective or not covered by this warranty.
Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they satisfactorily fulll the perfor­mance requirements that were published in the product specication literature, or in accordance with samples provided by SureCall. This
warranty shall not apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. SureCall makes no warranty whatsoever in respect to accessories or parts not supplied by it.
Limitations of Warranty, Damages and Liability:
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRE­SENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING.
SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELL­PHONE-MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED.
All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that cannot be settled directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitra­tion Association, and judgment upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof.
SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of
merchantability and tness for a particular purpose and makes no express warranties, except as may be stated in its written agreement
with and for its customers. SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to omissions
or errors. The information and specications in this document are subject to change without notice.
© 2018. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners.
1312
48346 Milmont Drive
Fremont, California 94538, USA
888.365.6283
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