Cello Freeview C24FVP User Manual

24” FVP LED TV

USER Manual

Contents

Unpacking the TV / Accessories ………………………………………………………………………………………… 1

Installing / Removing the stand feet …………………………………………………………………………………. 2

Front / Right / Side view and controls ………………………………………………………………………………. 3

Rear View and Sockets ………………………………………………………………………………………………………. 3

Remote Control ……………………………………………………………………………………………………………… 4-5

Video and Audio connec�ons …………………………………………………………………………………………….. 6

Connec�ng the HDMI cable ……………………………………………………………………………………………….. 6

Connec�ng the composite cable ………………………………………………………………………………………… 7

Connec�ng a digital Audio receiver ……………………………………………………………………………………. 8

Connec�ng Headphones ……………………………………………………………………………………………………. 8

First �me installa�on ……………………………………………………………………………………………………. 9-11

Reset to Factory default …………………………………………………………………………………………………… 12

Quick remote control view …………………………………………………………………………………………………13

OSD Menus

EPG ………………………………………………………………………………………………………………………………….. 16

Netgem TV / App ……………………………………………………………………………………………………………….17

Alexa voice setup and commands …………………………………………………………………………………18-20

Maintenance ……………………………………………………………………………………………………………………. 21

Specifica�ons / Safety warnings ………….…………………………………………………………………………… 22

………………………………………………………………………………………………………………… 14 -15

Dear Cello customer

Thank you for purchasing your new 24” Freeview Play HD Television. This TV has many
features and incorporates the latest technology to enhance your viewing experience. We
recommend that you spend some �me reading this instruc�on manual in order to fully
understand these features. Hints and � ps to resolve diverse issues are also available in the
manual. Read all the safety instruc�oons carefully before use and keep this instruc� on
manual for future reference.

Unpacking / TV acc

essories

Television Power cable

Neck / Screws

ST4 x 12 2PCS

ST4 x 12 3PCS

Remote

Baeries

1

Installing / Removing the stand feet

Parts

Television

Neck / Screws

Stand assembly instruc�ons

ST4 x 12 2PCS

ST4 x 12 3PCS

1.Place the neck in position as shown,
fix it with the supplied screws(

ST4x12).

2.Put the stand to the neck of the TV set
as shown below.

3.Attach the stand with the supplied screws.

(ST4 x 12 3 PCS)

The Television is VESA-Compliant and designed to be wall mounted with a VESA-Compliant
200 x 100mm moun�ng kit. Mount the Television according to the instruc�ons of the wall
bracket (Not supplied)

200mm

Screw size M4 x 8

100mm

2

Front / Side view TV bu�on controls

ITEM DESCRIPTION
1 POWER LED Illuminates Green when the TV is turned on.

Illuminates Red when the TV is in Standby.

2 IR (Infrared Receiver) Receives IR Signals from the remote control.

Do not block the sensor.
3 VOL+/- Adjusts the Volume
4 CH+/- Selects channels
5 MENU Displays the on screen display
6 SOURCE Select from NETGEM/HDMI1/HDMI2/AV/USB
7 STANDBY Turns the Television ON and OFF

Rear view sockets

SOCKET DESCRIPTION
1 HDMI INPUTS Connect to external devices via HDMI cable
2 AV Connect to external devices via AV cables
3 HEADPHONE Connect to Headphones
4 USB Connect to a USB storage device and play media files
5 OPTICAL AUDIO OUTPUT Digital audio output to sound system
6 USB For service and maintenance use only
7 COAX AUDIO OUTPUT Digital audio output to sound system
8 RJ45 (ETHERNET) Connect to the internet
9 TV Aerial Connect to the domes�c aerial socket

3

Installing Batteries in the Remote control

1. Insert 2 x 1.5V AAA batteries making sure to match the (+) and (-) ends of the batteries with
the (+) and (-) ends shown in the batterie compartment.

2. Close the batterie compartment cover.

The Remote-Control Operation Range

5 Meters is the normal distance recommended between the Remote control and the TV IR
sensor and within 60° in front of the TV (See diagram). The operating distance may vary
depending on the brightness of the room.

4

Remote control

POWER

ON/OFF

FPLAY

FREEVIEW EXPLORE APP

SMART TV MENU

CHANGE AUDIO SOURCE
(Depending on Devices）

VOICE CONTROL

Pair a device

MUTE

MUTE AUDIO FROM ANY SOURCE

VOLUME

UP/DOWN

4-WAY NAVIGATION

OK TO SELECT

STEP BACK

GO BACK TO LIVE TV FROM HOME

MORE INFO

OPEN PROGRAMME CARD

@tv access to
netgem.tv avenue

NOT IN USE

TV GUIDE

OPEN THE EPG

Search

Access to Search Avenue

PLAYBACK CONTROLS

REWIND, PLAY/PAUSE
STOP & FORWARD

CHANNEL UP/DOWN

PAGE UP/DOWN IN EPG

EXIT

RETURN TO LIVE TV

HOME

RETURN TO MAIN MENU

DELETE

TURN ON SUBTITLES
IN FULL-SCREEN PLAYBACK

NUM-PAD

CHANNEL NUMBER &
TEXT INPUT

5

Video and Audio connec�ons

This TV supports High-Defini�on Mul�media Interface (HDMI) and High-Bandwidth Digital
Content Protec�on (HDCP) Protocol.

Always connect a device to the TV with the highest quality connec�on available. Also, use
good quality cables to ensure a good transfer of picture and sound.

An HDMI connection has the best picture and sound quality. One HDMI cable combines
video and audio signals.

Connec�ng an AV device with HDMI cable

Audio/Video
devices:

After connecting to an external device (Blu-ray disc player, Game console, Set-top box, or personal
computer) with the HDMI cable. Select the HDMI in the source menu and the TV will automa�cally
detect the resolu�on coming from the device. For the best picture quality adjust the device output
resolution up to 1920 x 1080.

HDMI1 & HDMI2

6

Connec�ng an AV device with a composite cable

Connect the Television to an AV device with the RED = Audio Right / YELLOW = Video /
WHITE = Audio Le Cinch connector composite cable. Select the AV source on the Television
to view content from the aached device.

L RVI DE O

/ Media

7

Connecng a digital audio receiver

L RVID EO

/ Media

For a beer sound quality, you may want to listen to the TV audio output through your
Home Sound System or Sound bar. The TV is fitted with an Opcal Digital Audio Output.
When purchasing a cable, it must be an Opcal cable. When the Opcal cable is
connected to both devices select the source mode opcal on the Sound system or Sound
bar.

Connecng Headphones

Connect the headphones to the TVs headphone socket. Before using the headphones
make the volume is low and then increase to a comfortable listening level.

Long term exposure to loud music may cause hearing damage. It is best to avoid
extreme volume when using earphones, especially for long lengths of me.

L RVID EO

/ Media

8

First Time Installation wizard

When the TV is started for the first time the First Time Installation process will

start. Follow the below steps

1. Connect to an aerial Connect to an aerial coaxial cable (not provided) from your wall socket (linked

to a rooftop aerial) to the aerial socket of your TV.

2. Select START (Select by pressing the OK key on the remote control)

3. Connect your smart TV to the Internet Using your WiFi connection or an ethernet cable (not

provided)

4. Ethernet (Connects automatically when ethernet cable is inserted)

WIFI (Select your WIFI connection)

9

Type in the WIFI Password

Select Join to connect

5. Choose your 4 digit pin code

6. Setup parental control Choose a four-digit code, using your remote control

10

7. Scan Freeview channels (Requires step 1 – connect to an aerial)

8. Accept the T & Cs Read and accept the netgem.tv term

9. Get the mobile app to finish the setup of the smart TV service and enjoy personal TV
recommendations, download, and pair your smart TV with the netgem.tv Mobile App. (This step
can be skipped by pressing the OK key on the remote control when the word SKIP appears on the
screen)

11

Reset the TV to factory default settings

If later, you wish to reset the TV to factory default settings. (Please be aware that this option will
delete all your preloaded settings)

Press the home key on the remote control and select the cog wheels at the top of the page to
access the settings options.

Follow steps below (Select by highlighting the option and pressing the OK key on the remote
control)

1. Select Advanced

2. Enter the pin code and select CONTINUE

3. Scroll down and select Reset settings

4. Select CONTINUE

5. The TV will Reboot and reset

6. The First-Time installation will appear on the screen

Selecting the Input Source

1. Press the cog wheel key on the remote control once to display the source menu. Select the

up/down navigation keys to select the source required. Choose from
NETGEM/HDMI1/HDMI2/AV/USB

2. Press the OK key to confirm

12

Quick Remote-control view

Channel selection options

1. Use the Ch+/- key on the remote control to go up and down the channels

2. Type in the channel numbers using the numeric keys on the remote control. The number being
typed in will appear top left of your screen in red. The TV will tune to the chosen channel. This
process can be accelerated by pressing the OK key on the remote control after the channel number
is on the screen.

3. Press any of the navigation keys on the remote control to display the channel list. Using the
up/down navigation keys on the remote control to scroll to the channel you require. Press the OK
key on the remote control to activate.

Display Channel Information

1. Press the Info key on the remote control to display the channel information Select the settings option
in the info bar to turn ON/OFF the subtitles.

2. Select the more info option in the info bar to see more information on the current programme and
to see other episodes that are available to watch.

Volume Adjustment

1. Press the Vol+/- key on the remote control to increase and decrease the volume on the TV.

2. Press the Mute key on the remote control to turn off the sound completely. Once the sound is
muted. Press the mute key or the Vol+ key on the remote control to deactivate the mute
function.

13

Picture options in TV mode (Television)

To navigate all menus, use the up/down/left/right navigation keys on the remote control. Press
the Cog symbol (source/menu) key on the remote control to return to previous menu.

1. Press the Cog symbol (source/menu) key on the remote control twice to access the main
user menu.

2. Picture options are the first options available in the menu. Press the OK key to enter the
Picture menu options.

3. Picture Mode: Select from Standard/Dynamic/Mild/User

4. Colour Temperature: Select from Normal, Cool (Increases blue tint), Warm (Increases red tint)

5. Aspect Ratio: Select from 4:3/16:9/Zoom1/Zoom2/Just scan/Point to Point

Sound options in TV mode (Television)

1. Press the Cog symbol (source/menu) key on the remote control twice to access the main user
menu.

2. Press the right navigation key to access the Sound menu

3. Sound Mode: Select from Standard/Music/Movie/Sports/User

4. Balance: Using the left/right navigation key select your preference of audio balance

5. Auto Volume: This feature automatically adjusts the audio level when the TV is turned on

6. Surround sound ON/OFF

7. SPDIF select from AUTO/PCM (AUTO is the default setting)

14

Time options in TV mode (Television)

1. Sleep Timer : Select between 10 -240 minutes

2. Auto Sleep: Select between 3Hrs/4Hrs and OFF

OPTION setting in TV mode (Television)

1. Language setting: Select your language

2. Home mode: Select between Home/Max economy/Max brightness

3. Backlight: Adjust the backlight setting

4. Software Update(USB): Used by technicians to upgrade the TV software during maintenance

5. Reset: This setting will revert the TV software back to factory settings. All settings will be set to
factory defaults.

15

Freeview play EPG

Freeview Play, integrating Freeview HD TV, online catch-up TV and on-demand services
into one single TV platform. You can get all the TV you want from the BBC, ITV, Channel 4
and Channel 5, plus a range of smaller broadcasters. What’s more, you get BBCiPlayer, All
4, My5 and UKTVplay plus other catch-up services, all without paying a subscription.

The EPG looks much like what you’d find on any modern Freeview HD TV, with a grid of
channels and programmes on which you can check not only what’s on today but what’s
coming up later in the week. However, where a normal EPG only scrolls forwards, the

The Freeview Play EPG can go backwards, too. You can scroll back or search to look for
programmes that have already aired, and when you select one the EPG will open it
automatically from within the appropriate catch-up TV app. It can be a faster, more
convenient way to find something you missed than manually checking out different catch­up apps and trying to dig out the right episode. Freeview Play allows you to look back
through up to the last seven days of broadcasts.

16

netgem.tv

In addition to the UK free-to-air players from broadcasters the BBC, ITV, Channel 4,
Channel 5 and UKTV, the service includes Amazon Prime Video, YouTube, Rakuten TV,
Hayu, Hopster,Trace TV and others.

netgem.tv app

The netgem.tv mobile app is the perfect way to take full advantage of netgem.tv.

Download the netgem.tv app from Google playstore / apple store
Register the TV with the netgem.tv app and enjoy the features below

1. Cast any selected video to your TV from apps such as Amazon Prime / Rakuten TV.

2. Use your mobile as Remote control

3. For more info on the netgem.tv app go to https://www.netgem.co.uk/#

17

Alexa Voice control

How to set up the TV voice control with Amazon Alexa

Notice:

You need to have a registered Amazon Alexa device installed to be able to use this
feature.

Turn on your TV.

Press the voice activation key on the remote control to activate the Alexa voice
control. The Voice activation key is situated third row down on the top left of the
remote control.

Voice activation key

The activate Voice control menu will show on the screen. Follow these instructions on
your smartphone/ tablet/ web browser to use the Amazon Alexa device to control the
TV.

You will now be prompted to pair your Netgem TV skills app with your TV using the
activation code shown on the TV screen.

18

Type in the activation code on your phone and press OK.

TV Screen Smart Phone

A VOICE CONTROL ACTIVATED pop up will show on the screen. Press DONE to complete
the

Alexa voice control setup procedure.

Your voice control is now activated, and you can start using Alexa with your TV.

Alexa voice commands for your TV

To go to a TV channel

Alexa, go to BBC One
Alexa, tune to Channel 103
Alexa, change to ITV

19

Search in Live TV content

Alexa, to Search EastEnders

Alexa, to find programme called Frasier

Alexa, to search for Peppa Pig

Watch Live TV Programme

Alexa, watch Homes Under the Hammer

Play a content from any app that is available in the Hubs

Alexa, play Grand Tour

Launch App

Alexa, to launch Amazon Prime Video
Alexa, go to Hopster

Alexa, to Start Radioline

Pause/ Play Alexa,
to Pause Alexa, to

Play Guide

Alexa, go to Guide

Changing volume

Alexa, to Mute/ Unmute
Alexa, Other

Set volume to 40

Alexa, go to home

20

Maintenance

Be sure to disconnect the mains plug before cleaning the TV.

1. Use a soft dry cloth to wipe away the dust from the screen and plastic surfaces

2. Use warm soapy water to get rid of stubborn marks. Soak the cloth then wring it until
almost dry before wiping the TV.

3. After cleaning allow any dampness on the screen to dry before switching on the TV
Important Note:

1. Never use alcohol, benzine, paint-thinner, cleaning fluid or other chemicals

2. Do not use compressed air to remove dust

21

Technical Specifications

Panel System 24 Inch LED Panel

Display Resolu�on 1366 pixels (horizontal) x 768 pixels (Ver�cal)

Television System DVBT2 / FreeView Play

Brightness 180cd/m²

Contrast Ra�o 3000 : 1

Power Source AC100 – 240V

Energy Efficiency Class A

Opera�ng Power Consump�on 24W

Average Annual Energy Consump�on 36kWh

Opera�ng Temperature 0°C-50°C

Vesa Wall moun�ng size / Screw size 200 x 100mm / M4 x 8

Dimensions (W x D x H) without stand 550 x 86 x 324mm

Dimensions (W x D x H) with stand

550 x 160 x 367mm

Weight (Net) 2.75 kg

Safety Warnings

•Read all the instructions carefully before using the TV and keep them for future reference

•If you pass the TV onto a third party make sure to include this instruction manual

•Make sure that the voltage marked on the black rating label on the rear of the TV matches

your mains voltage

Safety

• Always disconnect the unit from the mains supply before connecting / disconnecting other
devices or moving the TV

• Unplug the TV from the mains socket during a lightning storm

Mains Cable

• If the mains cable is damaged it must be replaced by the manufacture, its service centre,
or similarly qualified persons in order to avoid a hazard

Damage

• Inspect the TV for damage after unpacking

22

• Do not continue to operate the TV if you are in any doubt about it working normally, or if
it is damaged in any way – switch off, disconnect from the mains supply and call the service
help line

Interference

• Do not place the TV on or near appliances which may cause electromagnetic interference.
If you do it may adversely affect the operating performance of the TV and cause distorted
picture or sound

Optimum Viewing

• View the TV in moderate light to prevent eye strain. It is recommended to watch the TV
from a distance 3 – 7 times the screen height

LED Screen

• The LED / QLED screens are manufactured using high precision technology. However, some
tiny black dots/ or bright dots (red, blue, or green in colour) may constantly appear on the
screen. These points are generated in the LED Screen manufacturing process.

Location

• The TV must be placed on a flat stable surface and should not be subjected to vibrations

• The mains socket should be located close to the TV and should be easily accessible

• This TV is designed for indoor use only

Temperature

• Avoid extreme degrees of temperature, either hot or cold. Place the unit well away from
heat sources such as radiators or gas / electric fires

• Avoid exposure to direct sunlight and other sources of heat

Naked Flames

• Never place any type of candle or naked flame on the top of or near the unit

Moisture

• To reduce the risk of fire, electric shock or product damage, do not expose to the TV to
rain, moisture dripping or splashing. Keep containers such as cups or vases filled with liquids

23

away from the TV.

Ventilation

• To prevent the risk of electric shock or fire hazard due to overheating, ensure that curtains
and other materials do not obstruct the ventilation vents.

• Do not install or place this TV in a confined space. Ensure the TV is well ventilated

• Make sure that there is a gap of at least 10cm on both sides and a gap of 20cm at the top.

Headphones

• Listening to loud sounds for prolonged periods of time may permanently damage your
hearing

Batteries

• Please keep the batteries for the remote control away from young children

•

Please dispose of the batteries correctly by following the guidance in this manual

24

Electronic waste recycling

This sign indicates that this product may not be disposed of with your regular

household waste. The recycling and separate collection of such products is your
responsibility. Please drop off the above-mentioned waste at a designated place for
recycling electronic waste. If you do not know where to drop off, your electronic waste for
recycling please contact your local council office or household waste collection service.

The crossed out wheeled bin symbol indicates that batteries and / or accumulators

must be collected and disposed of separately from household waste.

If the battery of accumulator contains more than the specified values of Lead (Pb), mercury
(Hg), and/or cadmium (Cd) defined in the Battery directive (2006/66/EC), then the chemicals
symbols for Lead (Pb), mercury (Hg), Cadmium (Cd) will appear below the crossed out
wheeled dust bin symbol

By participating in separate collection of batteries, you will help to assure the proper
disposal of products and batteries thus help to prevent potential negative consequences
for the environment and human health For more detailed information about the collection
and recycling programs available in your country, please contact your local city or council
office.

This appliance complies with the European Safety and Electrical directives.

It fulfils the following EU regulations: