WM&FD 021014
We manufacture, test and certify 100% of our wine cooling units in
the USA. By sourcing the best components and closely controlling our
manufacturing processes, we can assure the highest-quality, lowest
defect manufacturing rates in the industry.
Copyright © 2012. CellarCool. All rights reserved.
This manual, the product design, and the design concepts are copyrighted by CellarCool, with all rights reserved. Your rights with
regard to the hardware and manual are subject to the restrictions and limitations imposed by the copyright laws of the United
States of America. Under copyright laws, this manual may not be copied, reproduced, translated, transmitted, or reduced to any
printed or electronic medium or to any machine-readable form, for any purpose, in whole or in part, without the written consent
of CellarCool.
Every eort has been made to ensure that the information in this manual is accurate. CellarCool is not responsible for printing or
clerical errors.
CellarCool reserves the right to make corrections or improvements to the information provided and to the related hardware at
any time, without notice.
Vinothèque and CellarCool are registered trademarks, and ECE is a trademark of CellarCool. All rights reserved.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a
recommendation. CellarCool assumes no liability with regard to the performance or use of these products.
02.10.14
WM&FD 021014
TABLE OF CONTENTS
Quick Reference Guide
Evaporator Unit ..........................................
Controller Layout & Specications ........................
Fully Ducted Unit & Specications ........................
2
3
4
Receiving & Inspecting The System .........................
Before You Start ............................................
Preparing the Wine Cellar ...................................
System Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Controller Functions ........................................
Maintenance Schedule .....................................
Troubleshooting Guide .....................................
Bypass Test Procedure ......................................
Technical Assistance & Accessories .........................
Installation Terms and Conditions ..........................
5
6
7
10
11
14
15
17
18
19
www.cellarcool.com | Page 1
WM Evaporator Unit (Fan Coil Unit) Front / Side View
Evaporator Unit (Fan Coil Unit)
QUICK REFERENCE GUIDE
°
Filter Grille
Controller
F
WM Evaporator Unit (Fan Coil Unit) Rear / Side View
Mounting Key Hole (X4)
THROUGH THE WALL
Option 1
Knock Out For Wiring
Knock Out For Suction Line
Knock Out For Liquid Line
Knock Out For Drain Line
Circular Connection
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Liquid Line Knock Out
Suction Line Knock Out
INSIDE CELLAR
Option 2
Knock Out For Drain Line
Knock Out For Wiring
WM&FD 021014
QUICK REFERENCE GUIDE
°
F
°
F
°
F
°
F
°
F
Controller Layout
Inactive
View Set Point
Change Set Point
(Press and hold 3-5 sec)
Refer to page 11 for complete listing of buttons and symbols.
°
F
Compressor On
Fans are On
Unit is in Pre-Chill Mode
Alarm is Present
Unit is in Anti-Frost Mode
WM UNIT SPECIFICATIONS
High History
Scroll Button
Cellar Pre-Chill
(Press and hold 3-5 sec)
Low History
Scroll Button
Power On/O
Model
3500 Evaporator
(Fan Coil Unit)
3500 Condenser
(Air Cooled
Condensing Unit)
5000 Evaporator
(Fan Coil Unit)
5000 Condenser
(Air Cooled
Condensing Unit)
Cellar Size (cu. ft.) 1000 2000
Dimensions
BTUh with 90° air entering
the Condenser Coil
CFM
20.5”w x 15.625”h x
16.0625”d
270 190 278 350
12”w x 13.5”h x 18”d
3650 4450
20.5”w x 15.625”h x
16.0625”d
12”w x 13.5”h x 18”d
Refrigerant R-134a
Condensing Unit HP 1/3++ 1/2
Voltage Rating
dedicated circuit required)
Weight (lbs) 56 56 56 66
AMPS
(20 amp
(Starting/Running) 2/1 32.7/7.2 2/1 48/9.5
115V or 230V
dBA 54 65 54 65
Drainline 1/2” Condensate
Installation
Evaporator Unit (Fan Coil Unit) is installed in the cellar or up to 25 ducted ft. away, condenser is
installed up to 100 ft from Evaporator Unit (Fan Coil Unit)
Thermostat Digital Control Display
Temp. Delta 55°F
Temperature dierential between the cellar temperature and condenser air intake temperature.
Warranty 2 year parts and labor
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QUICK REFERENCE GUIDE
FD Evaporator Unit (Fan Coil Unit) Front / Side View
Return Air
°
F
Supply Air
Duct Plenum
Keypad
DUCTED FD UNIT SPECIFICATIONS
3500 Condenser
(Air Cooled
Condensing Unit)
5000 Evaporator
(Fan Coil Unit)
Model
3500 Evaporator
(Fan Coil Unit)
Cellar Size (cu. ft.) 1000 2000
Dimensions 20.5”w x 15.625”h x 20”d 12”w x 13.5”h x 18”d 20.5”w x 15.625”h x 20”d 12”w x 13.5”h x 18”d
BTUh with 90° air entering
the Condenser Coil
CFM
200 190 200 350
3120 3788
Refrigerant R-134a
HP 1/3++ 1/2
Voltage Rating
amp dedicated circuit
required)
(20
115V or 230V
Weight (lbs) 56 56 56 66
AMPS
(Starting/Running) 2/1 32.7/7.2 2/1 48/9.5
5000 Condenser
(Air Cooled
Condensing Unit)
dBA 54 65 54 65
Drain Line 1/2” Condensate
Installation Use 8” supply and 10” return insulated ducting. Ducting should not exceed 25 ft. from the cellar.
Thermostat Optional Digital Remote Display
Temp. Delta 55°F
Temperature dierential between the cellar temperature and condenser intake air temperature.
Warranty 2 year parts and labor
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WM&FD 021014
RECEIVING & INSPECTING THE SYSTEM
Receiving and Inspecting the System
• Lift only at the designated hand hold locations on the shipping container or fully support the unit from
underneath. A shipment may include one or more boxes containing accessories.
• Before opening the container, inspect the packaging for any obvious signs of damage or mishandling.
• Write any discrepancy or visual damage on the Bill of Lading before signing.
• Allow the condensing unit to sit for 24 hours prior to start up. The condensing unit can be placed in the
installation location, piped and evacuated during this time.
Note: CellarCool units are manufactured in the USA and tested prior to shipment.
Review the Packing Slip to Verify Contents
• Check the model number to ensure it is correct.
• Check that all factory options ordered are listed.
If any items listed on the packing slip do not match your order information,
contact CellarCool Customer Service immediately.
Check the Box for the following contents:
Main Evaporator Box
°
F
(1) WM Evaporator Unit (Fan Coil
Unit)
Wall-Mount Accessory Kit
Ducted Accessory Kit
(1) Installation Kit which includes:
(2) ½” 90° Barb ttings
(1) ½” barb tee
(1) 10 ft. 1/2” Drain Line
(4) 1 ¾” hex head screws
(1) Bypass plug
°
F
(1) Filter Grille
Main Condensing Unit Box
(2) Cable tie mounts and cable ties
(1) Black Strain relief
(1) 1/4” sight glass
(1) 1/4” lter drier
(1) Condensing Unit
(1) WM&FD Tech Manual
(1) WM&FD Owners Manual
(1) Split System Warranty Checklist
(10) 6-32 3/8” Phillips Pan Head Screw
(1) Display Adapter
(1) WM&FD Tech Manual
(1) WM&FD Owners Manual
(1) Split System Warranty Checklist
(1) 50 ft. Air Sensing Probe
(1) Remote Keypad
(1) 50 ft. Keypad Communication Cable
Please leave the unit in its original box until you are ready for installation. This will allow you to move the product
safely without damaging it. When you are ready to remove the product from the box, refer to the installation
instructions.
TIP: Save your box and all packaging materials. They provide the only safe means of transporting/shipping the unit.
(1) Duct Plenum
www.cellarcool.com | Page 5
BEFORE YOU START
1. Inspect all components prior to installation. If damage is found, please contact your distributor or CellarCool
Customer Service at 1.800.343.9463.
2. The Condensing Unit requires a dedicated 115-volt 20-amp circuit. Use a surge protector with the unit. Do not
use a GFI (Ground Fault Interrupter) line.
3. It is REQUIRED to install a drain line to remove condensation from the Evaporator Unit (Fan Coil Unit).
4. The system is intended for use in properly designed and constructed wine cellars. Hire a professional wine
storage consultant with a valid contractor’s license to build your wine cellar.
5. CellarCool requires that all Split Systems are installed by a certified HVAC-R technician only, Nate or equivalent is
recommended.
6. Warranty is not active until a Warranty Checklist has been received, reviewed, and approved.
If you encounter a problem with your CellarCool system, please refer to the Troubleshooting Guide on page 15.
If you have any further questions, concerns, or need assistance, please contact CellarCool’s Customer Service at
1.800.343.9463. Please be sure all testing has been completed prior to contacting Customer Service. Please have your
results ready for your representative.
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WM&FD 021014
PREPARING THE WINE CELLAR
The performance and life of your system is contingent upon the
steps you take in preparing the wine cellar.
Note: Improperly preparing your enclosure or incorrectly installing your
unit may cause unit failure, leaking of condensation, and other negative side eects.
IT IS HIGHLY RECOMMENDED THAT YOU OBTAIN THE ASSISTANCE
OF A WINE STORAGE PROFESSIONAL.
Wine storage professionals work with licensed contractors, refrigeration technicians, and racking companies to build
well-insulated, beautiful, and protective wine cellars. CellarCool has put together some useful tips to assist in the
installation process. Our recommendations are meant to act as a guide in the process of building a proper enclosure.
Your intended location may have specic needs that we do not address.
Wall & Ceiling Framing
Build wine cellar walls using standard 2x4 or 2x6 construction methods and ceiling joists following the guidelines of
local and state codes in your area. As a general rule, the thicker the walls and the higher the insulation value in your
cellar, the better it will be at maintaining a consistent temperature.
Insulation
Insulation is REQUIRED with the use of the CellarCool product. Standard berglass or rigid foam insulation is normally
used in cellar construction or, in some cases, “blown-in” insulation is used. It is very important that all walls and
ceilings are insulated to keep the cellar temperature as consistent as possible during the summer and winter months.
The R-value, or quality of insulation, is determined by the rate at which heat passes through the insulation. The higher
the R-value, the more resistant the insulation is to conducting heat. Using higher R-values in insulation will lower your
operating costs and unit run time. (R-13 minimum, R-19 recommended, R-30 for ceiling and exterior walls.)
Vapor Barrier
Water vapor creates its own pressure, separate from the air pressure, and will intrude into colder/drier areas. A vapor
barrier is REQUIRED to prevent the intrusion of water vapor so that the cellar can be kept at the correct temperature
and humidity. 6 mm plastic sheeting (recommended) should be applied to the warm side of the cellar walls. The
vapor barrier must also be applied to the outside walls and ceiling. If it is impossible to reach the outside, then the
plastic must be applied from within the cellar. The most common method is to wrap the entire interior, leaving the
plastic loose in the stud cavity so the insulation can be placed between each stud. All of the walls and ceiling must be
wrapped in plastic for a complete vapor barrier.
In areas of high humidity, such as Southern and Gulf States, the vapor barrier will prevent inltration of warm moist
air. The moist air can cause mold to form, and standing water in drain pans promote microbial and fungal growth that
cause unpleasant odors and indoor air quality problems. If mold is found, remove it immediately and sanitize that
portion of the unit. Note: High humidity signicantly increases the heat load on the cooling system.
Any break in the vapor barriers (cut, nail hole, over-lapping, etc) will allow a moisture leak and must be sealed. Electric
conduit is a “duct” for vapor to travel in. The conduit should be caulked and sealed on the warm air end.
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Unobstructed Airow
Unobstructed airflow to and from the system is critical for the system’s overall performance and life-span. A
minimum three-foot clearance (five foot is ideal) area is crucial. The air the fans blow needs to circulate and either
dissipate or absorb heat from the space, the more air to exchange the more efficient the system will operate.
Note: Avoid attempting to camouflage the unit. This will restrict airflow and thus the systems’s ability to work
efficiently.
Keep Clear
Wine Cellar
Mounting the Unit
The evaporator unit must be mounted within 18“ of the top of the room in order to achieve sucient cooling.
As the room cools down, the warm air will rise to the ceiling. Mounting the unit high in the room will create a
consistently cool environment by capturing the warm air and replacing it with cool air. Mounting the unit low in
the room will result in a temperature variation in the room due to the unit’s inability to draw warm air from the
ceiling of the cellar to the unit itself, and cold air settling to the oor.
Door and Door Seal
An exterior grade (1 3/4”) door must be installed as a
cellar door. It is very important that weather stripping is
attached to all 4 sides of the doorjamb. A bottom “sweep”
or threshold is also required. The door must have a very
good seal to keep the cool cellar air from escaping out
of the cellar. One of the most common problems with
cooling systems running continually is due to the door not
sealing properly. In cases where glass doors are used
and the room size is close to the recommended system
size, the next larger size CellarCool system should be
used. This will compensate for the insulation loss due to
the lower insulating rating of glass.
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WM&FD 021014
Ventilation
The necessity of dissipating heat away from the condensing unit is critical to the performance and cannot be
overstated. As the system operates and cools, a greater amount of heat is generated on the condensing side of the
system. Adequate ventilation is required in order to dissipate heat away from the condensing unit. If ventilation is
inadequate, the exhaust will heat up the area or room and adversely aect the systems ability to cool. In some cases, it
may be advisable to install a vent fan to dissipate heat within the exhaust area on the condensing side of the system.
However, you must have a fresh air inlet as well.
Note: If you are unsure about having adequate ventilation in your install location, please
contact us to assess your specic installation at support@whisperkool.com or 1.800.343.9463.
Evaporator Unit
(Fan Coil Unit)
BACK - EXHAUST SIDE
FRONT - WINE CELLAR
Condensing Unit
Exterior Cellar Wall
Ambient Temperature Factor
The cooling system has the ability to cool a wine cellar eciently to 55°F as long as the ambient temperature of the
area that it is exhausting to does not exceed 110°F. Therefore, you want to exhaust the condensing unit in a space which
will not exceed 110°F. Otherwise the system will not have the capacity to keep the wine at a desirable 55°F.
Warning, allowing your system to operate in high ambient temperatures for
extended periods of time will greatly decrease the life of your system and void
your warranty. The cooler the temperature of the air entering the condenser coil
the more cooling capacity the system has. The less heat gain through the common
wall, the less the electricity consumption.
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SYSTEM OPERATION
Initial Start-Up
When power is applied to the unit, the control will briey
display all symbols, and the Snow Flake symbol will
be displayed (if unit is calling for cooling). There may
be a brief delay prior to the evaporator fan turning on,
as the fan will not turn on until the evaporator probe
temperature drops below 70°F. When the evaporator
fan is activated the Fan symbol will be displayed. The
temperature control feature for the evaporator fan is
a feature applicable to CellarCool. This is the Advance
Product Safety Technology (APST), which ensures that in
the possible event of a cooling deciency, the heat from
the indoor fan will not raise the temperature of the wine
cellar, which could otherwise have an adverse eect on
the wine aging process.
Normal System Cycle
After the Air Sensing probe has reached the set point
(all units are shipped with the set point of 55°F and a
dierential of 1°F), the compressor and the condenser
fan will turn o, but the indoor fan will continue to run
for about 5 minutes, which is a feature of the CellarCool
Humidity Management (WHM) system. The WHM is
an adjustable feature which allows the customer the
convenience of managing the humidity enhancement of
their wine cellar. The WHM is one of the many Customer
Preference Selection features which allow the customer
the ability to ne tune the controls.
Air Sensing Probe Failure Protection
In the event that a Air Sensing probe should fail, the APST
(Advance Product Safety Technology) will automatically
transition the Refrigeration Compressor cycles to a predetermined time series (based on detailed laboratory
testing), which will ensure that the product is kept within
the safe range.
Remote Control Panel (standard on ducted units)
The remote keypad is designed to give the user the
ability to monitor and change cellar conditions when the
evaporating unit is placed in a remote location outside of
the cellar.
Anti Short Cycle
The Anti Short Cycle ensures that the unit will remain o
for a period of 5 minutes after the unit has reached the
set point to prevent short cycling of the compressor.
Anti Frost Cycle
The Anti Frost Cycle is a precautionary measure, as icing
or frosting of the coil does not occur during normal
operation. The system will go through a defrost cycle
every 4 hours. During the defrost cycle, the indoor fan
will provide air ow across the indoor coil, which will
evaporate any frost accumulation.
Low Ambient Conditions
If the condensing unit is installed outside (which will
allows the condenser to be exposed to low ambient
temperatures), the condenser fan may cycle on and
o. The purpose of the fan cycling is to maintain the
system high side pressure, which will ensure an adequate
refrigeration process.
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WM&FD 021014
CONTROLLER FUNCTIONS
If your unit has a remote keypad then you will have the Remote Controller.
High Temp / Pre-Chill
Low Temp
Display
Set Point
ON / OFF
TEMPERATURE
Button Normal Functions
ON/OFF • The ON/OFF button allows the customer the convenience of turning the refrigeration
system ON or OFF, from the control panel. This feature does not disconnect power from
the unit. In order for the power to be shut o from the unit, the power cord must be
unplugged from the wall receptacle.
• Press the ON/OFF button once for button application.
Up and Down
Arrows
• Use these buttons to scroll up or down the CPSM (Customer Preference Selection Mode)
menu.
• Displays the Highest and Lowest temperature sensed by the Air Sensing Probe. This
feature allows the customer instant access to the recorded data applicable to the Air
Sensing Probe Temperatures, it can be easily reset to reect current temperatures.
1. Press the “UP” arrow, or the “Down” arrow once, and the Highest or Lowest Temperature
(Hi/Lo) sensed by the Air Sensing Probe, will be displayed.
2. To reset the Hi/Lo, press and hold the “Set” button when the Hi/Lo value is displayed on
the Digital Display. Continue to hold the “Set” button until “rst” appears on the digital
display and then blinks. This will erase the past recorded “Temperature Data History” and
start recording, from the current time and temperature, forward. Temperatures displayed
would reect Air Sensing Probe Temperatures from that point in time, and beyond.
3. The Hi/Lo feature should be reset at initial “Start-Up” and after the Cellar or Cabinet has
obtained normal operating temperatures, which is generally 55°F.
Cellar PreChill (CPC) The CPC Feature is activated by pressing the Up button for 3-5 seconds, and the CPC logo
will be displayed on the digital display. The CPC feature can be terminated by pressing the
Up button for 3-5 seconds, or the feature will self terminate after 6 hrs.
1. The (CPC) Feature may be used to Pre-Chill the Cellar prior to loading it with Warm
Product. The feature will shift the Set Point down to a lower setting of 52°F, for the next 6
hours. After the 6 hour time period, the Set Point will automatically return to the original
Set Point.
2. The CPC feature can be conveniently adjusted to the customer’s specic needs, by
accessing the “Customer Preference Select Mode” (CPSM). See Customer Preference
Select Mode Instructions.
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Set 1. Press the “Set” button once and it will display the Set Point. After approximately 5
seconds, the display will return to normal operation and display the Air Sensing probe
temperature.
2. Press the “Set” button once and it will display the Set Point. Press the up and down
arrows to change the set point. Press the Set button again and the numbers will blink,
conrming the change in Set Point.
3. Press and hold the “Set” button during the display of the Hi/Low “Temperature Data
History” (hold button unit “rst” blinks on display), and it will erase the past recorded data
le and start recording, from the current time and temperature.
4. Press the “Set” and the “Down Arrow” buttons simultaneously, for 3-5 seconds, and you
will access the “Customer Preference Selection Mode” (CPSM). The CPSM allows the
customer to “Fine Tune” the Control Operating System to their applicable choice.
Alarm The Alarm symbol is shown when the unit encounters an issue that needs attention, the
displayed alarm codes are explained below.
Alarm Codes
Message Cause Solution
“P1” Faulty Air Sensing probe
Connection
Defective Air Sensing probe Replace the Air Sensing probe
“P2” Faulty Evaporator Probe
Connection
Defective Evaporator Probe Replace the Evaporator Probe
“HA” Defective Air Sensing probe Replace the Air Sensing probe
“L A” The Air Sensing probe is sensing
a temperature of 10° below the
set point
Defective Air Sensing probe Replace the Air Sensing probe
“POF” The keypad is locked Hold “Up” and “Down” buttons for 3 to 5 seconds to disable,
1. Check Air Sensing Probe connection at green terminal block
on controller.
Check Evaporator Probe connection at green terminal block on
controller
Allow the room to warm up which will increase the temperature
of the wine
“PON” should appear
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WM&FD 021014
CPSM Mode Press the “Set” and the “Down Arrow” buttons simultaneously, for 3-5 seconds, and you will
access the “Customer Preference Selection Mode” (CPSM). The CPSM allows the customer to
“Fine Tune” the Control Operating System to their applicable choice.
The following CPSM options are available for adjustment:
Fon – Humidity Management Enhancement: This parameter is normally set at 0, which
should provide adequate relative humidity for the cellar.
• An increase in this parameter will increase the Humidity Enhancement (%RH), and a
decrease in the parameter will decrease Humidity Enhancement (%RH).
• Adjustments should be made in increments of 5, with a maximum of 15, and a minimum
of 0.
• After any adjustment to Humidity Enhancement, you should wait a minimum of three
days before making any additional adjustments. This will allow the cellar sucient time
to acclimate to the new setting.
Fof - Humidity Management Enhancement: This parameter is normally set at 15. This
parameter should not be adjusted, as it simply provides an OFF cycle time for the fan,
during the compressor OFF cycle. However, the parameter is located within the CPSM as a
convenience to the customer, should it need to be adjusted. CCT - Cellar Pre-Chill Duration:
This parameter is set to 6 hours, but can be changed between 0-23.5 hours.
Con/Cof – Compressor On time (Con) and O time (Cof) with a Probe 1 failure/Alarm. These
parameters are set at Con 40 min/Cof 10 min. In the event that there is a Probe 1 failure/
Alarm, the compressor/refrigeration system automatically starts a predetermined ON/OFF
cycle, which is controlled by the Con and the Cof parameters. The customer can adjust these
parameters to maintain the desired Air temperature.
www.cellarcool.com | Page 13
Monthly 1. Check coils
2. Check for unusual noise or vibration
3. Check the drain line to see if it is above the waterline if draining into a vessel.
MAINTENANCE SCHEDULE
Quarterly 1.
when cleaning.
Annually
1. Inspect for corrosion.
2. Check wiring connections and integrity of cords.
3. Pour a 50/50 bleach solution into the drain line every spring.
Use a vacuum with brush attachment to clean coils. Be careful not to crush coil ns
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WM&FD 021014
TROUBLESHOOTING GUIDE
Unit has ice forming on the Evaporator Unit (Fan Coil Unit)
Possible Cause Solution
Evaporator lter or coil is dirty.
There is something blocking the supply and or return air Remove blockage
The evaporator fan is not turning on. Call a service tech to troubleshoot
The Evaporator Unit (Fan Coil Unit) has not gone through
its anti-frost sequence, yet.
If Evaporator Unit (Fan Coil Unit) continues to ice. Observe ice formation pattern. If only part way up the coil
Unit does not run/power up
Possible Cause Solution
Evaporator Unit (Fan Coil Unit) is not plugged in Make sure the unit is plugged into an outlet
Power switch not on Turn unit on by pressing the power button on the control
Line voltage is incorrect rating for the system Check line voltage to make sure there is 110v/120v
at set point Lower set point
Thermostat not calling for cooling Lower set point
Faulty thermostat or wiring Call Customer Service at 1-800-343-9463
Remove the lter and wash, then clean the coil with a vacuum.
If coil is very dirty, use a spray bottle with a small amount of
liquid dish washing detergent or coil cleaner. Spray coil, let set
for 5 min, then ush with fresh water.
Check for ice in the depth of the coil. Melt with blow drier
until coil is warm to the touch. Soak up water with a towel.
face, the system could be low on refrigerant. If all the way
up, the coil may be dirty or airow is blocked.
Cellar Temperature is to Warm
Possible Cause Solution
The temperature or the room condensing unit is
exhausting to has exceeded 110°F
The system is undersized for the cellar. Order correct size system
There is something blocking the supply and/or return air,
on the Evaporator Unit (Fan Coil Unit) or the Condensing
Unit.
Evaporator Unit (Fan Coil Unit) is mounted too low in the
cellar
One or more of the fans are not turning on. Please contact the installing technician to troubleshoot.
Compressor is not turning on. Please contact the installing technician to troubleshoot.
Compressor keeps cycling on overload Make sure all fans are working and there are no airow
Poor seal around door or other areas requiring a seal
(around the unit, wall joints, etc)
Controller set too high Lower the set point.
Evaporator coil is frosted or iced up Observe ice formation pattern. If only part way up the
Intake temperature needs to drop below 85°.
Remove air ow obstruction
Re-Locate unit so the distance from the ceiling and top of
the unit is no more than 18”
obstruction.
Make sure there are no air gaps around the door. If door
seal is damaged, replace it.
coil face, Evaporator Unit (Fan Coil Unit) could be low on
refrigerant. If so, contact your installing technician to assist
with troubleshooting.
System Runs Constantly
Possible Cause Solution
Leaky door seal or poorly insulated cellar. Fix leaky door seal and insulate cellar in accordance with
this manual. (Page 8)
www.cellarcool.com | Page 15
TROUBLESHOOTING GUIDE
Unit leaks water
Possible Cause Solution
Evaporator Unit (Fan Coil Unit) is not level
Drain line clogged or kinked Check drain line to make sure water can ow freely.
Drain is clogged preventing water form escaping
Drain line does not have a downward slope
Coil is iced causing drain pan ice and water overowing Melt ice with blow drier. Soak up with a towel
Unit runs but does not cool
Possible Cause Solution
Lack of air ow
System undersized Contact Customer Service at 800-343-9463
Compressor is overheating
Evaporator Unit (Fan Coil Unit) should be level on the wall to
prevent leaking.
Disconnect drain and clear out, open access door and check
drain for blockage
Fix Drain line so there is a downward slope from the unit to the
drain.
Make sure fan is unobstructed; Make sure the evaporator lter,
evaporator coil, and condenser coil are clean and free of debris.
Shut system o for 1 hour to allow compressor to cool. Turn back
on and check for cooler air ow out. If compressor runs, check
for and clean condenser coil as possible cause of compressor
overheating. If problem repeats, contact you installing technician
to assist with troubleshooting.
Evaporator fan runs but compressor does not
Possible Cause Solution
Running an Anti-Frost Cycle
Compressor and/or starting components faulty Please contact the installing technician to troubleshoot.
System may be performing the WHM function Allow cooling system to revert back to cooling mode.
Compressor may have overheated.
1) If the system is maintaining the correct cellar temperature
and there is a dripping snowake symbol illuminated on the
control, the system is going through an anti frost cycle. No action
Required. 2) If the system is not maintaining the correct cellar
temperature this may be caused by a dirty evaporator lter or
coil. 3) Call installing technician to troubleshoot as the system
may be low on charge or an adjustment to the TXV.
Shut system o for 1 hour to allow compressor to cool. Turn back
on and check for cooler air ow out. If compressor runs, check
for and clean condenser coil as possible cause of compressor
overheating. If problem repeats, contact you installing technician
to assist with troubleshooting.
Compressor runs but evaporator fan does not
Possible Cause Solution
Faulty fan motor Please contact the installing technician to troubleshoot.
Faulty Controller Please contact the installing technician to troubleshoot.
Compressor short cycles
Possible Cause Solution
System low on refrigerant charge Please contact the installing technician to troubleshoot.
Condensing fan motor/capacitor faulty Please contact the installing technician to troubleshoot.
Compressor and /or starting components faulty Please contact the installing technician to troubleshoot.
Humidity in cellar too low
Possible Cause Solution
Not enough moisture Raise the Fon setting to increase the humidity level
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WM&FD 021014
BYPASS TEST PROCEDURE
NOTE: If instructed by a CellarCool representative, follow the directions below to test the cooling unit using the
bypass plug provided in the accessory kit.
1. Disconnect power from the evaporator unit
2. Loosen the two screws on the front of the grille or duct plenum
3. Pull the grill or duct plenum away from the evaporator unit
4. Remove the screw securing the control panel in place
5. Slide the control panel down, out of the evaporator housing. The control panel has two hooks which
allow it to attach to the evaporator unit for easy serviceability.
6. Disconnect the Molex connector labeled #4.
7. Locate the bypass plug included in the accessory kit.
8. Plug the bypass plug into the male Molex connector.
9. Connect power to the evaporator unit. The unit should immediately turn on. If all the components are
not operational, disconnect power immediately and contact customer service. If all components seem
to be operating correctly, allow the unit to run for 4 hours. Monitor the temperature of the cellar to
determine if the unit is cooling properly.
10. Once the test is complete, remove the bypass plug. Plug the Molex connector back in to the unit’s
wiring.
11. Replace the control and faceplate.
www.cellarcool.com | Page 17
TECHNICAL ASSISTANCE
CellarCool Customer Service is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Pacic Time.
The customer service representative will be able to assist you with your questions and warranty information more
eectively if you provide them with the following:
• The model and serial number of your CellarCool systems.
• Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and
room size. Photos of the cellar and installation location may be needed.
Contact CellarCool Customer Service
1738 E. Alpine Ave
Stockton, CA 95205
www.CellarCool.com
Email: support@cellarcool.com
Phone: (209) 466-9463
US Toll Free 1(855) 235-5271
Fax (209) 466-4606
ACCESSORIES FOR COOLING UNITS
CellarCool offers accessories to enhance and customize your wine cooling unit.
Exterior Grille
Protects the evaporator unit from the weather elements when placed on the exhaust side.
Condensate Pump Kit
The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our
evaporator units’ drain line. The pump is controlled by a float/switch mechanism that turns the pump on when
approximately 2-1/4” of water collects in the tank, and automatically switches off when the tank drains to approximately
1-1/4”. The condensate pump kit allows the excess condensate to be pumped up to 20ft away from the unit.
Ducting Kit
This kit allows the exhaust side of the unit to be ducted to an area (most cases outside) that the additional heat will not
matter.
Accessories can be purchased at www.cellarcool.com
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Split System Series
Product Warranty Information
CellarCool Product Terms and Conditions
Including Product Limited Warranty And Product Installation Requirements
For CellarCool Split System Series
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR CELLARCOOL COOLING
SYSTEM. INSTALLING YOUR CELLARCOOL COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF
THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE,
YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.
1. Purchase of a CellarCool Cooling System assumes that the Purchaser (“End User”) fully accepts and agrees
to the Terms and Conditions set forth in this document. The Terms and Conditions of Sale and Owner’s Manual
are shipped with each unit and, if another copy is needed, replacement copies can be downloaded from the
company website (cellarcool.com) or by contacting CellarCool directly for a new copy. CellarCool reserves the
right, in its sole discretion, to change its Terms and Conditions at any time, for any reason, without notice.
2. CellarCool Product Installation and Limited Warranty
A. Purchaser of the product must arrange for the product to be installed by a certied HVAC/R technician in
accordance with procedures set forth by CellarCool and described in the CellarCool Owner’s Manual.
B. The HVAC/R technician installing the product must complete the designated portion of the Split Startup Checklist
and provide licensing or certication identication number information to assist in the warranty registration
process.
C. Purchaser must return the completed Split Startup Checklist to CellarCool within thirty (30) days of installation
of Product. The Split Startup Checklist must be approved by CellarCool to activate the Limited Warranty. If the
Split Startup Checklist is approved, Purchaser will be sent activation approval documents and will start receiving
the benets of the Limited Warranty throughout the warranty period. If the Split Startup Checklist is incomplete,
Purchaser will be informed they have ve days to complete the Split Startup Checklist and re-submit to
CellarCool. The Split Startup Checklist will be reviewed again, and if denied, Purchaser will be informed that they
have 10 business days for corrective action. Failure to register the Product may result in loss of warranty.
D. Purchaser is responsible for the full costs of installation and any additional parts required for the proper and
complete installation of the product.
E. For Split Systems returned to CellarCool in accordance with the terms and conditions of the Limited Warranty,
CellarCool warrants against defects in material and workmanship as follows:
1. LABOR - For a period of two (2) years commencing on the date of purchase, CellarCool will, at its option
and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or
installing warranty parts. Invoice for service must be forwarded to CellarCool for assessment and
processing. The Split System warranty is invalid if there is attempted repair by anyone other than an HVAC/R
technician approved by CellarCool to service the Product.
2. PARTS - For a period of two (2) years commencing on the date of purchase, CellarCool will supply, at no
charge, new or rebuilt replacement parts in exchange for defective parts. Replacement parts are warranted
only for the remainder of the original warranty period.
3. FREIGHT - For a period of two (2) years commencing on the date of purchase, if after CellarCool approved
evaluation the original Product failure is determined to be the cause of a manufacturers defect, and not the
cause of an installation error or other cause, CellarCool will cover at its option, freight for the replacement
parts or Product.
The following part or cause of failure is not the responsibility of CellarCool:
www.cellarcool.com | Page 19
• Improper voltage supply
• Line set with screw connectors (high end and low end)
• Leaks found at the braze points when performing pressure check
• Unit that has been charged incorrectly
• Incorrect tubing diameter used on line set
• A unit that has been wired incorrectly
• Valve stem on condenser side
• Improper installation of P-Trap
• Lack of P-Trap (if required)
• Condensers that are installed outdoors or in elements that would aect operation without proper cover or
housing. (Housing is available from Manufacturer).
Product Warranty Limitations and Exclusions.
1. This limited warranty does not cover cosmetic damage caused during installation, damage due to acts
of God, commercial use, accident, misuse, abuse, negligence, or modication to any part of the Product.
Delivery and installation of the Product, any additional parts required, as well as removal of the Product if
warranty work is required, are all at the sole cost, risk and obligation of the End User.
2. This limited warranty does not cover damage due to improper installation or operation or lack of proper
maintenance of the Product, connection of the Product to improper voltage supply, or attempted repair of
the Product by anyone other than a technician approved by CellarCool to service the Product.
3. This limited warranty does not cover any Product sold “AS IS” or “WITH ALL FAULTS.”
4. Product that has been replaced during warranty period does not extend the warranty period past the
original date of purchase.
5. This limited warranty is valid only in the continental United States. Sales elsewhere are excluded from this
warranty.
6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is
evidence that the Product is within the Limited Warranty Period, must be presented by the End User to
CellarCool in order to obtain limited warranty service.
7. This limited warranty is void if the factory applied serial number has been altered or removed from the
Product.
8. This limited warranty is voided if installed in an enclosure of insucient design that does not follow the
Product installation requirements stated herein and in the owner’s manual.
9. Removing the rivets from the Product’s unit housing without prior authorization from CellarCool voids this
limited warranty.
10. The End User must rst contact CellarCool Customer Service by telephone (at 1-800-343-9463) prior to
attempting service on any Product still under the limited warranty; else the limited warranty is voided.
11. 11. This limited warranty does not cover Product being concealed by, but not limited to, vegetation, fabric,
shelving, mud, snow, or dirt. Product must not be painted or limited warranty will be void.
12. This limited warranty does not cover exposure to corroding environments such as, but not limited to,
petroleum and gasoline products, cleaning solvents, caustic pool chemicals, and marine air.
13. This limited warranty does not cover any cause not relating to Product defect.
14. THE REPAIR OR REPLACEMENT OF THE PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE
EXCLUSIVE REMEDY OF YOU, THE END USER, AS WELL AS ANYONE ELSE IN THE CHAIN OF TITLE OF THE
PRODUCT, DOES NOT START A NEW LIMITED WARRANTY TIME PERIOD, AND IS IN LIEU OF ALL OTHER
WARRANTIES (EXPRESS OR IMPLIED) WITH REGARD TO THE PRODUCT. IN NO EVENT SHALL CELLARCOOL
BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR CONTINGENT DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED. Some states do not
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WM&FD 021014
1. allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited
warranty gives you specic legal rights, and you may have other rights, which vary from state to state.
2. Failure of the End User to comply with all of the Product Installation Requirements, Maintenance
Requirements and End User Requirements may, at CellarCool’s sole discretion, void this limited warranty.
3. No one has any authority to add to or vary the limited warranty on this Product.
3. Maintenance Requirements
The End User is responsible for checking the coils on the condenser unit and vacuuming them every three months
to maintain them free of debris. It is the End User’s responsibility to clean o any accumulated dust, lint, or other
debris from the front and rear intake grills; failure to do this on a regular basis will restrict the airow and may
aect the Product’s ability to function properly. Periodically cleaning the Product’s vents will help assure maximum
cooling eciency. The drain tube must also be checked and kept clean and free of debris and mold to maintain
proper performance.
Mold is a natural living organism in the environment. It exists in the air in the form of microscopic spores that move
in and out of buildings through doors, windows, vents, HVAC systems and anywhere else that air enters. Once it is
discovered, mold must be addressed quickly and appropriately. Delayed or improper treatment of mold issues can
result in costly and reoccurring repairs. If the End User suspects a mold problem, it is always best to hire a qualied
and experienced mold remediation specialist.
4. Additional End User Costs And Responsibilities
Terms and conditions for replacing the Product that is being evaluated for limited warranty.
1. After evaluation by a certied HVAC/R technician and the Product is found to be un-repairable in the eld,
contact CellarCool Customer Service to arrange for replacement under the warranty guidelines. When a
claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser skid
from CellarCool at retail price. Upon installation of the new condenser skid by a certied HVAC/R Technician,
the HVAC/R Technician must complete the Installation Checklist and End User must submit the Installation
Checklist to CellarCool Customer Service for approval. The original condenser skid must be returned within
21 days to CellarCool for failure analysis. If the Installation Checklist is approved and the failure is evaluated
as defective and not installation error or other reason, the End User will be refunded for the cost of the
replacement skid.
2. If the Product failure is evaluated and it is determined that it is an installation error or other reason, all costs,
including shipping will be the responsibility of the End User.
The following items are not covered under any warranty and are the sole responsibility of the End User:
A. End Users should satisfy themselves that the Product they are purchasing is suitable for their particular
needs and requirements, and thus no responsibility will be placed with CellarCool for the End User’s
decisions in this regard.
B. End Users must assure that the product is installed by a certied HVAC/R technician. Failure to do so will
result in Voiding the Limited Warranty.
C. It is the End User’s responsibility to secure safe haven/storage for ANY AND ALL items that are being kept
and stored in the End User’s wine cellar, including any Product. CellarCool takes no responsibility for
the safety and preservation of the aforementioned items in the event that the environment becomes
unsuitable to maintain a proper storage environment.
D. End User is responsible for initial installation costs, including, but not limited to, labor costs and the cost of
any additional parts necessary to complete the installation.
E. End User is responsible for all costs incurred for the installation and/or removal of the Product, or any part
thereof, unless such cost has been agreed by CellarCool to be a warranty repair prior to the work being
performed.
5. Sales and Use Tax
www.cellarcool.com | Page 21
CellarCool only collects California sales tax for orders shipped within the State of California; CellarCool does not
collect sales tax for orders shipped to other states. However, the Purchaser and the End User may be liable to the
taxing authority in their state for sales tax and/or use tax on the Product. The Purchaser and the End User should
each check with their state’s taxing authority for sales and use tax regulations.
6. Customer Service and Troubleshooting
CellarCool’s customer service department is available to answer any questions or inquiries for End Users regarding a
CellarCool Product, as well as to assist in performing basic troubleshooting, Monday through Friday, from 6:30 a.m.
to 4:00 p.m. PST, at telephone number 1-800-343-9463. CellarCool reserves the right to have a certied, CellarCoolapproved, HVAC/R technician go on site and inspect the product if the initial trouble shooting warrants further
investigation. CellarCool Corporation is located at 1738 East Alpine Avenue, Stockton, California 95205.
7. Request for Product Evaluation and Repair Under Warranty
SPLIT SYSTEM FIELD SERVICE WARRANTY POLICY: This Policy is to clarify what falls under Warranty Service and
what becomes the responsibility of the Owner. CellarCool (“manufacturer”) strives to provide our customers with a
superior Product and we back our Product with a Two Year Limited Warranty. Please review the CellarCool Product
Terms and Conditions including Product Limited Warranty and Product Installation Requirements to ensure you
have a complete understanding of our Policy and coverage of your Split System.
ARBITRATION: Any disputes arising out of or in connection with the installation and warranty of the Split System
shall be referred to and nally resolved by a CellarCool approved Independent Certied HVAC/R Technician. The
evaluation of the Technician on all issues or matters of identifying the responsible party (CellarCool or Installing
Technician) shall be determined in a written report. This report will be made available to all concerned parties. If
discovered under warranty, CellarCool will assume the nancial responsibility under their warranty guidelines.
If the report nds the Owner’s Installer as the responsible party, CellarCool will provide all documentation to
the customer to substantiate the ndings. This will include the Invoice from the Independent Certied HVAC/R
Technician and the written report of the ndings. The Owner will become responsible for payment directly to
CellarCool for all charges incurred for repairs (labor, parts and shipping costs) on the Split System.
8. Miscellaneous Terms and Conditions
A. Return Policy. All return inquiries must be made within thirty (30) calendar days of the original purchase of a
Product and are subject to a twenty ve percent (25%) restocking fee. Shipping costs are not refundable and the
Purchaser is responsible for all return shipping costs (including customs fees and duties, if applicable).
B. Security Interest. CellarCool retains a security interest in each Product until payment in full.
C. Construction and Severability. Every provision of these Terms and Conditions shall be construed, to the extent
possible, so as to be valid and enforceable. If any provision of these Terms and Conditions is held by a court of
competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision will, to the extent so held,
be deemed severed from the contract of sale between Purchaser and CellarCool, and all of the other non-severed
provisions will remain in full force and eect.
D. Governing Law/Choice of Forum. The laws of the State of California (without regard for conicts of law) shall
govern the construction and enforcement of the these Terms and Conditions of Sale (Sections 1 through 9
inclusive, including Product Limited Warranty And Product Installation Requirements), and further these Terms
and Conditions of Sale shall be interpreted as through drafted jointly by CellarCool and Purchaser. Any dispute
will be resolved by the courts in and for the County of San Joaquin, State of California, and all parties, CellarCool,
Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose.
No waiver by CellarCool of any breach or default of the contract of sale (including these Terms and Conditions of
Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
E. Correction of Errors and Inaccuracies. These Terms and Conditions may contain typographical errors or other
errors or inaccuracies. CellarCool reserves the right to correct any errors, inaccuracies or omissions, and to change
or update these Terms and Conditions, at any time without prior notice.
9. Questions, Additional Information And Technical Assistance
A. Questions. If you have any questions regarding these Terms and Conditions or wish to obtain additional
Page 22 | 1-855-235-5271
WM&FD 021014
information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to:
Customer Service
CellarCool Corporation
1738 E Alpine Ave
Stockton, CA 95205
Email: support@cellarcool.com
Web: www.cellarcool.com
B. Technical Assistance. CellarCool Customer Service is available Monday through Friday from 6:30 a.m. to 4:00 p.m.
PST. The Customer Service representative will be able to assist you with your questions and warranty information
more eectively if you provide them with the following:
1. The model and serial number of your CellarCool UNIT.
2. The location of the system and installation details, such as ventilation, construction of your wine cellar, and
room size.
Model ______________________________________ Serial Number __________________________
Installed by __________________________________________ Date __________________________
CWM&FD
www.cellarcool.com | Page 23
CellarCool
1738 E. Alpine Ave
Stockton, CA 95205
1(855) 235-5271
www.cellarcool.com
WM&FD 021014
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