CM9000 TWIN-S
TECHNICIAN’S MANUAL
Conforms to ANSI/UL Std 427
Certied to CAN/CSA Std C22.2 No. 120
We manufacture, test and certify 100% of our wine cooling units in
the USA. By sourcing the best components and closely controlling our
manufacturing processes, we can assure the highest-quality,
lowest defect manufacturing rates in the industry.
Copyright © 2012. CellarCool. All rights reserved.
CellarCool copyrights this manual, the product design, and the design concepts, with all rights reserved. Your rights with
regard to the hardware and manual are subject to the restrictions and limitations imposed by the copyright laws of the
USA. Under copyright laws, this manual may not be copied, reproduced, translated, transmitted, or reduced to any printed
or electronic medium or to any machine-readable form, for any purpose, in whole or in part, without the written consent
of CellarCool.
Every effort has been made to ensure that the information in this manual is accurate. CellarCool is not responsible for
printing or clerical errors.
CellarCool reserves the right to make corrections or improvements to the information provided and to the related
hardware at any time, without notice.
Vinothèque and CellarCool are registered trademarks, and ECE is a trademark of CellarCool. All rights reserved.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a
recommendation. CellarCool assumes no liability with regard to the performance or use of these products.
101017
TABLE OF CONTENTS
Introduction ...................................................... 3
Quick Start Guide ................................................. 4
Before You Start .................................................. 5
Receiving & Inspecting the System ............................... 6
Quick Reference Guide
Knockout Locations ............................................ 8
Display Layout & Unit Specications ............................ 9
Condensing Unit .............................................. 11
Evaporator Unit Installation
Items to Route before Installing the Evaporator Units ........... 13
Selecting Mounting Option .................................... 14
Mounting the Evaporator Units ................................ 15
Evaporator Unit Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the Evaporator Units ................................. 17
Insulation Blanket Installation .................................. 19
Drain Line ......................................................... 21
Liquid-Measuring Thermostat (Bottle Probe) ..................... 22
Remote Display Installation ...................................... 23
Wiring Diagrams
CM9000 Twin-S ................................................ 29
CM9000 Twin Master Evaporator ............................... 30
CM9000 Twin Slave Evaporator ................................. 31
CM9000 Condensing Unit ...................................... 32
Preparing the Condensing Unit ................................... 33
Line Set Piping Diagrams ......................................... 34
Installing the Condensing Unit ................................... 35
System Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Controller Functions .............................................. 39
Troubleshooting Guide ........................................... 44
Maintenance Schedule ........................................... 46
Bypass Test Procedure ............................................ 47
Technical Assistance & Accessories ............................... 48
Installation Terms and Conditions ................................ 49
WARNING
The evaporator unit (fan coil unit) must be insulated using the insulation blanket provided in
accordance with this manual. Refer to the insulation blanket installation instructions.
Failure to follow the instructions provided will result in a poor vapor barrier, water
damage, rust, and system corrosion which will void the warranty on your unit.
The evaporator unit (fan coil unit) must be insulated using berglass insulation (R13 or higher)
in addition to the provided insulation blanket. This includes the cavity between the ceiling
joists. A warm attic environment will reduce the capacity of the cooling system, as the system
will absorb heat from the attic in addition to the heat load from the wine cellar. This, in eect,
will signicantly reduce the cooling system’s ability to cool the wine cellar.
Failure to properly insulate the evaporator unit may cause condensation to form on the
surface of the housing and water damage to the surrounding structure, the cooling unit, and
possibly the wine cellar.
To avoid these issues, install the insulation kit and insulate the surface of the evaporator unit
that is located outside of the wine cellar using berglass insulation.
*Additional insulation is required!
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CCM9000 101017
CM9000 Twin-S
USA
INTRODUCTION
Customer Service
Thank you for purchasing a CellarCool cooling system. We strive to provide the highest-quality products and the best possible
customer service. If you have any questions about your system, please call us at 1-855-235-5271 or visit cellarcool.com.
Using the Manual
This owner’s manual is intended to assist in the proper maintenance of the cooling system. In order to ensure the longevity of
your cooling unit, the equipment should be installed as outlined in the technician’s manual. It is also vital to establish a proper
care and maintenance schedule. Please read and review this manual carefully and keep it for future reference.
What is the CellarCool Cooling System?
The CellarCool cooling system is a specialized refrigeration system designed for one purpose only: to maintain the optimal
temperature and humidity levels conducive to the proper storage and aging of ne wines. This system produces minimal in-cellar
noise and has the most lenient exhaust requirements. An exterior housing is required for outdoor condensing unit installations.
How Does the Cooling System Work?
Similar to the air conditioning systems used for homes, the evaporator unit (fan coil unit) and condensing units are installed
in separate locations and are connected by a refrigerant line set. The evaporator portion is commonly installed in the wine
cellar, with the condensing unit is located either outside or in a remote indoor location that is ventilated. An exterior housing is
required for outdoor condensing unit installations.
Temperature Setting
The system is designed to maintain a cellar temperature of 55°F as long as the ambient temperature does not exceed 110°F.
WARRANTY REGISTRATION
In order to activate the warranty of your system, the verication and operational
documentation must be completed by the certied refrigeration technician
installing your system and submitted via mail, fax, or e-mail.
Mail to:
CellarCool
ATTN: Warranty Registration
1738 E. Alpine Avenue
Stockton, CA 95205-2505
Fax to:
209-466-4606
Scan and email to:
warranty@cellarcool.com
www.cellarcool.com | Page 3
QUICK START GUIDE*
Pump Down Cycle
CellarCool’s twin split systems operate on a pump down cycle which diers from traditional air conditioners. As such, there is no
wiring between the condensing unit and evaporator units. CellarCool twin systems utilize a solenoid valve on the liquid line in
each evaporator unit and a low-pressure switch on the suction line at the condensing unit. When the thermostat calls for cooling,
the solenoid valve opens, permitting the ow of refrigerant to each of the evaporator coils. Once the pressure of the low side of
the system rises above 20 psig, the low-pressure switch then signals the compressor to cycle on.
When the cellar reaches the desired temperature and the thermostat is satised, the solenoid will close, stopping the liquid
refrigerant ow to the TXV valve. The compressor will continue to operate until most of the refrigerant on the low side boils o
and is pumped through the compressor into the condenser coil and receiver. As the suction pressure falls below the pressure
control setting, the low-pressure switch will signal the compressor to cycle o. Most of the refrigerant is now stored between the
condensing unit and receiver.
…………………………………………………………………………………………………
WARNING: Do not utilize a ground fault interrupter, as it will prevent
the unit from drawing the necessary amperage to start the unit.
TXV Adjustments
A. A TXV adjustment may be necessary based on ambient temperatures in the cellar and at the condensing unit.
B. Superheat must be measured at EACH evaporator.
C. Adjust the TXVs for EACH unit until the superheat is 8-12°F. (Total superheat should be 20-30°F.)
D. Under normal operation, with the wine cellar at 55°F and the ambient temperature at 85°F, the low side pressure should be
between 78-82 psig and the high side should be between 300-330 psig.
TXV
The TXV is preadjusted at the factory. If the superheat is not
within 8-12°F, the TXV will need to be adjusted.
ADJUSTING THE TXV
Use a ⁄” hex key to remove the cap from the TXV superheat
adjustment port. With the cap removed, insert the hex key into
the superheat adjustment port. Increase superheat by turning
the hex key clockwise. Decrease superheat by turning the hex
key counterclockwise.
Liquid Line King Valve
This location is used to charge the system with liquid refrigerant
and identify the high side pressure of the system.
Calculating Subcooling
To determine the subcooling of the system, calculate the dierence
between the high side pressure of the system (converted to
temperature) and the temperature of the liquid line. The temperature
of the liquid line will be taken at the outlet of the receiver.
*Saturation temp — liquid line temp
5-9°F SUBCOOLING REQUIRED FOR WARRANTY APPROVAL
*Further system operation information is available on page 37.
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CCM9000 101017
CM9000 Twin-S
1-800-343-9463
BEFORE YOU START
1. Inspect all components prior to installation. If damage is found, please contact your distributor or CellarCool Customer
Service at 1-800-343-9463.
2. The evaporator units and condensing unit each require a dedicated 115V, 20-amp circuit. Use a surge protector with the
system. Do not use a GFI (ground fault interrupter) line.
3. You are REQUIRED to install a drain line to remove condensation from the evaporator units.
4. The warranty is not active until a warranty checklist has been received, reviewed, and approved.
5. The system is intended for use in properly designed and constructed wine cellars. Hire a professional wine storage
consultant with a valid contractor’s license to build your wine cellar.
6. CellarCool requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is recommended.
7. It is vital that the units be set apart and oriented so that the return air from one unit does not recirculate into the supply air of
the other unit.
If you encounter a problem with your CellarCool system, please refer to the Troubleshooting Guide. If you have any further
questions or concerns, or need assistance, please contact CellarCool’s Customer Service at 1-800-343-9463. Please be sure all
testing has been completed prior to contacting Customer Service. Please have your results ready for your representative.
www.cellarcool.com | Page 5
RECEIVING & INSPECTING THE SYSTEM
• Use caution when lifting and check package for damage.
• Lift only at the designated hand-hold locations on the shipping container, or fully support the container from
underneath. A shipment may include one or more boxes containing accessories.
• Before opening the container, inspect the packaging for any obvious signs of damage or mishandling.
• Write any discrepancy or visual damage on the bill of lading before signing.
• Allow the condensing unit to sit for 24 hours prior to startup. The condensing unit can be placed in the
installation location, piped and evacuated during this time.
Note: CellarCool units are manufactured in the USA and tested prior to shipment.
• Review the packing slip to verify contents.
• Check the model number to ensure it is correct.
• Check that all factory options ordered are listed.
If any items listed on the packing slip do not match your order information,
contact CellarCool Customer Service immediately.
Check all shipped boxes for the following contents:
Evaporator Unit Box 1 Condensing Unit Box
(1) Master evaporator unit
Documentation bag (master):
• CM9000 Twin owner’s manual
• CM9000 Twin technician’s manual
• R-404a split system warranty checklist
Accessory kit bag (master):
• Stainless steel probe (50 feet)
• KDT Plus display cable (50 feet)
• KDT Plus wall mount bracket assembly
• KDT Plus ush mount bracket assembly
• KDT Plus display assembly
• Flush mount template
• Evaporator installation hardware bag
• KDT Plus hardware bag
Insulation blanket bag (master):
• (1) CM9000 insulation blanket
Evaporator installation hardware bag (slave)
Evaporator Unit Box 2
(1) Slave evaporator unit
(1) CM9000 condensing unit
Evaporator installation hardware bag (master):
• (12) 2½” Phillips wood screws
• (12) #8 ⁄” Phillips pan-head screws
• (1) Bypass plug
• (1) ¼” barbed coupling
• (2) 3” strips of cork tape
KDT Plus hardware bag:
• (1) ⁄” OD grommet
• (2) ½” nylon hole plugs
• (4) #6 x 1” Phillips zinc Type A screws
• (4) 8-10 x ⁄” blue plastic screw anchors
Evaporator installation hardware bag (slave):
• (12) 2½” Phillips wood screws
• (12) #8 ⁄” Phillips pan-head screws
• (1) Bypass plug
• (1) ¼” barbed coupling
• (2) 3” strips of cork tape
Insulation blanket bag (slave):
• (1) CM9000 insulation blanket
Please leave the system in its original box until you are ready for installation. This will allow you to move the product safely
without damaging it. When you are ready to remove the product from the box, refer to the installation instructions.
TIP: Save your box and all packaging materials. They provide the only safe means of transporting/shipping the system.
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Condensing unit accessory kit:
• (1) Filter drier
• (1) Sight glass
CCM9000 101017
Line Set Knockout (x6)
Electrical Knockouts
CM9000 Twin-S
QUICK REFERENCE GUIDE
Bottom View
Evaporator Unit (Fan Coil Unit)
Supply and Return Grille (Paintable)
Mounting Bracket (Paintable)
Line Set Knockout
Options
Top View
Top Panel
Electrical Knockout
Options
Note: The unit comes in black. The mounting bracket and front grille
are paintable, enabling you to match your desired color.
www.cellarcool.com | Page 7
KNOCKOUT LOCATIONS
14.1”
12.65”
4.55”
1.5”
8.05”
4.57”
1.5”
1.75”
20.4”
20.4”
34.25”
35.75”
15.35”
Top View of Evaporator Unit
15.35”
Side View of Evaporator Unit
12.65”
6.58”
1.75”
2”
10.65”
1.45”
35.75”
14.10”
12.65”
Front View of Evaporator Unit
4.58”
1.5”
12.65”
6.58”
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CCM9000 101017
CM9000 Twin-S
°
F
°
F
QUICK REFERENCE GUIDE
Compressor is on
Display Layout
Fan is on
Anti-Frost Cycle
running
Alarm is present
Return to Previous
Menu
View/Change Set Point
Enter User Menu
Power On/O
(hold for 5 sec)
55°F
Scroll Button
Change Set Point
Scroll Button
Change Set Point
Unlock Button
(hold for 1 sec)
CM9000 SPECIFICATIONS
Model
Cellar Size (cu. ft.) Approx. 3000
Dimensions 12.75”H x 14.5”W x 35.75”D x 2
BTUh with 90° air entering
the Condenser Coil*
CFM 308
Refrigerant R-404a
Voltage Rating 115V (20-amp dedicated circuit required)
Weight (lbs) 80
AMPS (Starting/Running) 2/1
dBA 58.5
Drain Line ¼” ID clear plastic tubing (not provided)
Installation
Evaporator units are installed through the cellar ceiling. Condensing unit is installed outside
in a protective enclosure.
9000 Evaporator
(Fan Coil Unit)
8500
Thermostat Remote digital display
Temp. Delta
Warranty 2 years (parts and labor)
55°F max temperature dierential between the cellar temperature and condensing unit air intake
temperature
www.cellarcool.com | Page 9
CM9000 SPECIFICATIONS
Model 9000 Condensing Unit
Cellar Size (cu. ft.)* Approx. 3000
Dimensions 24”L x 17.5”W x 13.4”H
BTUh with 90° air entering
the Condenser Coil
CFM 270
Refrigerant R-404a
Condensing Unit HP 3/4
Nominal Volts Hz-Ph 208/230-60-1
Weight (lbs) 67
Amps (Starting/Running) 27, 7.3
Installation
Temp. Delta
Warranty 2 years (parts and labor)
Evaporator units are installed through the cellar ceiling. Condensing unit is installed outside
in a protective enclosure.
55°F max temperature dierential between the cellar and condensing unit intake temperature
8500
* Sizing the System to the Room
There are several factors such as glass, stone, and concrete which will change the required amount of BTUs needed to
properly cool your wine room. We strongly recommend utilizing the cellar wizard on the CellarCool website in order to
ensure you are selecting the proper cooling system for your application. Under-sizing your cooling system can lead to
premature failure and/or prevent the system from reaching the desired set temperature.
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CCM9000 101017
CONDENSING UNIT QUICK REFERENCE GUIDE
LOW-PRESSURE SWITCH
Opens at 5 psig
Closes at 20 psig
HIGH-PRESSURE SWITCH
Opens at 425 psig
Closes at 300 psig
CM9000 Twin-S
POWER CORD
9000 Condensing Unit
FAN CYCLE
SWITCH
Opens at 210 psig
Closes at 275 psig
SUCTION LINE
SERVICE VALVE
www.cellarcool.com | Page 11
SPLIT SYSTEM CHECKLIST
In order to activate the warranty for this product, the information here must be complete and accurate. Any
incorrect or omitted information will result in a return trip by the installing technician at their cost.
DATA RECORDINGS
Note: All readings need to be taken while the compressor is running.
Line Set Information
A. Line set length:
B. Suction line OD:
C. Liquid Line OD:
Bottle Probe
A. Install probe in bottle of warm water to keep system operating.
Charging the System
A. Fill system until bubbles dissipate from sight glass.
NOTE: Be careful not to overcharge the system.
Temperature Dierential at the Evaporator
A. Measure return air and supply air temperatures at the evaporator to ensure adequate cooling of air in cellar.
Sub Cooling
A. Measure head pressure at liquid line king valve. Convert pressure to temp using conversion chart.
B. Temp of liquid line at king valve:
C. Complete sub cooling calculation: A – B =
Superheat Master
A. Measure suction pressure at the suction line service valve, convert to temp.
B. Measure the temperature of the suction line at the outlet of the evaporator.
C. Complete superheat calculation: A – B =
NOTE: There may be a need to adjust the TXV to get the correct superheat levels.
Superheat Slave
A. Measure suction pressure at the suction line service valve, convert to temp.
B. Measure the temperature of the suction line at the outlet of the evaporator.
C. Complete superheat calculation: A – B =
NOTE: There may be a need to adjust the TXV to get the correct superheat levels.
Compressor Temperature
A. Measure temperature at bottom of compressor.
NOTE: Cool temp may indicate liquid in the compressor.
Voltage and Amp Draw
A. Measure voltage to compressor and amp draw.
Condensation Drain Test
A. Pour water into the drain pan to assure it drains properly.
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CCM9000 101017
CM9000 Twin-S
F
55°F
ITEMS TO ROUTE BEFORE INSTALLING THE EVAPORATOR UNITS
1. Route the refrigerant lines from each evaporator unit toward each other using ⁄” OD copper tubing for the suction line and ¼” OD
tubing for the liquid lines.
2. Join both suction lines together using a T-tting. Install a ⁄” to ⁄” reducer at the outlet of the T-tting. The remainder of the suction
line from the T-tting to the condensing unit will need to be ⁄” OD copper tubing. (See page 34 for detailed piping diagram.)
3. Join both liquid lines together using a T-tting. Install a ⁄” to ¼” reducer at the inlet of the T-tting. The remainder of the liquid line
from the T-tting to the condensing unit will need to be ⁄” OD copper tubing. (See page 34 for detailed piping diagram.)
4. Route the display cable from the desired location to the desired master evaporator unit installation location (see page 23 for more
display information).
5. Route the bottle probe cable from the desired thermostat bottle location to desired master evaporator unit installation location (see
page 22 for more bottle probe information).
6. Route the drain lines from a proper discharge location to desired evaporator unit installation locations (see page 21 for more drain
line information).
7. Route the power cable wiring to the desired evaporator unit installation locations.
8. Route an 18-5 thermostat wire between the desired evaporator unit installation locations.
CONDENSING UNIT
55°F
DISPLAY CABLE
MASTER EVAPORATOR UNIT
DISCHARGE LOCATION
BOTTLE PROBE
⁄” suction line
¼” liquid line
⁄” suction line ⁄” liquid line
18-5 THERMOSTAT
WIRE
RED
YELLOW
GREEN
BLUE
⁄” suction line
¼” liquid line
SLAVE EVAPORATOR UNIT
DISCHARGE LOCATION
POWER CABLE
WHITE
POWER CABLE
www.cellarcool.com | Page 13
Minimum Tools Needed:
SELECTING MOUNTING OPTIONS
T-square
Hammer Saw
#2 Phillips-head screwdriver
1. Locate the desired installation location. Using a stud nder, locate the ceiling joists
on either side of the center point. Cut and frame 14.5” x 36” openings in the ceiling
for each evaporator unit. Make sure the framing is sucient to support the weight of
the cooling unit. Use only the mounting locations provided. These locations ensure
that the installer will not drill into any critical components within the system.
2. Determine which orientation the evaporator units will be installed in (inside the
cellar or with attic access). Mounting options are listed below:
Flush mount option
1
12.65”
Partially recessed mounting option
6.9”
2
Choose a mounting
option suitable
for the installation
location.
3
4
5.75”
5.75”
6.9”
Fully exposed mounting option
12.65”
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CCM9000 101017
CM9000 Twin-S
MOUNTING THE EVAPORATOR UNITS
It is vital that the units be set apart and oriented so that the return air
from one unit does not recirculate into the supply air of the other unit.
NOTE: If installing the units without attic access, perform steps 5-23 prior to steps 3-4.
3. Secure the mounting bracket to the master evaporator unit using the twelve (12) supplied ⁄” Phillips pan-head
screws.
NOTE: You are REQUIRED to use only the mounting locations provided. These locations
ensure that the installer will not drill into any copper or electrical wiring within the system.
4. Secure the master evaporator unit’s mounting bracket to the opening using the twelve (12) supplied 2½” Phillips-
head screws.
Display, Power. and
Thermostat Wires
Line Set / Drain Line
Routed Items:
1. Display cable
2. Power and thermostat wires
3. Drain line
4. Line set
www.cellarcool.com | Page 15
EVAPORATOR UNIT PREPARATION
5. Unscrew the twenty-two (22) screws and remove the
top and electrical access panels.
ELECTRICAL
ACCESS
PANEL
TOP PANEL
Figure 1
6. Remove the knockout(s) that you will be using to route
the line set, power wires, display cable, bottle probe,
and drain line. For ease of installation, see Figure 2 for
recommended orientation (with attic access).
Figure 2
8. Pull tubing out of housing to allow room for brazing.
Make sure tubing protrudes out of the housing and
the drain line is moved out of the way as shown.
NOTE: If installing the unit with attic access, perform steps
5-8 after the unit has been mounted.
7. Locate the white zip tie securing the drain line tube to
the suction line and cut it. Direct the end of the drain
line away from refrigerant lines.
CUT THIS ZIP TIE DO NOT CUT
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CCM9000 101017
CM9000 Twin-S
INSTALLING THE EVAPORATOR UNITS
9. Remove the protective caps from the liquid and suction line connection tubes.
10. Using copper tubing per line set sizing chart, route the liquid and suction lines to the tubing coming from the
master evaporator unit.
11. Place a wet rag around the suction and liquid lines approximately 4” from the braze joints. This will prevent excess
heat from damaging components.
12. To prevent oxidation, purge the system with nitrogen.
13. Braze the copper tubing to the connections on the master evaporator unit.
14. Insulate the suction line using Armaex or similar insulation.
15. Route the drain line out of the master evaporator unit with the line set. Connect using the supplied ¼” barb
coupling.
16. Route the power wire, bottle probe, and display cable through the knockouts in the electrical panel as shown below.
NOTE: You are REQUIRED to use only the mounting locations provided. These locations
ensure that the installer will not drill into any copper or electrical wiring within the system.
POWER &
THERMOSTAT WIRE
KNOCKOUT
BOTTLE PROBE &
DISPLAY CABLE
KNOCKOUT
DRAIN LINE
MOUNTING BRACKET
LINE SET
www.cellarcool.com | Page 17
INSTALLING THE EVAPORATOR UNITS WITH ATTIC ACCESS
17. Slide the electrical panel up and out of the master
evaporator unit.
18. Connect the green wire to the green wire, the black
wire to the black wire, and the white wire to the
white wire.
19. Locate the thermostat wire connections inside of
the master unit.
20. Connect the 18-5 wire for the slave unit according
to color (yellow to yellow, red to red, green to
green, blue to blue, and white to white).
21. Connect the male circular connector on the bottle
probe cable to the female circular connector on the
exterior of the electrical box.
22. Connect the end of the display cable labeled
“UNIT” to the wire labeled “UNIT” coming from the
electrical box.
UNIT
UNIT
23. Slide the electrical panel back down into the master
evaporator unit.
24. Reinstall the top access panel and fasten the
twenty-two (22) screws into place.
25. Install the supplied three-inch pieces of cork tape
around the display cable, bottle probe cable, and
power wires.
26. Repeat Steps 1-18 with the slave evaporator unit.
NOTE: The units come in black. The mounting brackets
and front grilles are paintable, enabling you to match
your desired color.
Page 18 | 1-800-343-9463
CCM9000 101017
INSULATION BLANKET INSTALLATION
H
H
*Tools required: spray adhesive, utility knife, cork tape, foil tape
Mini CM9000 blanket dimensions
68”
CM9000 Twin-S
22”
11.25”
Insulation Blanket
A
11”
Insulation Blanket
B
CM9000 blanket dimensions
14.25”
102”
Insulation Blanket
A
14.25”
35.75”
Insulation Blanket
B
1. Once mounting bracket location has been selected and installed, proceed to the insulation blanket installation.
2. Spray adhesive onto the sides of the portions of each evaporator unit and mounting bracket which protrude into
the attic. See spray adhesive directions for proper tack time before proceeding to step 3 (see illustration).
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3. Wrap insulation piece (A) around the sides of each evaporator unit. Make sure the bottom edge of the insulation is
flush with the top edge of the mounting bracket (see illustration).
If needed, trim excess insulation around all edges.
A
4. Set insulation in place by pressing firmly on all surfaces of the insulation that come in contact with the sides of
each evaporator unit (see illustration).
5. Using a utility knife, cut holes in the insulation for the line set, wiring, and drain line if needed.
6. If necessary, cut the insulation to size using the top edge of each evaporator unit as a template. Remove excess
insulation. Proceed to piece (B) installation.
A
A
A
www.cellarcool.com | Page 19
INSULATION BLANKET INSTALLATION, CONTINUED
7. Spray the top of each evaporator unit with spray adhesive. (See spray adhesive directions for proper tack time
before proceeding to step 8.)
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8. Set piece (B) in place by pressing firmly on all surfaces of the insulation that come in contact with the top of each
evaporator unit (see illustration).
B
A
B
A
9. Using a utility knife, cut holes in the insulation for line set, wiring, and drain line if needed.
If needed, trim excess insulation around all edges.
10. Once insulation is installed, apply foil tape to all seams, covering them completely.
11. Inspect insulation for damage/defects. If damaged, repair with foil tape.
12. Apply cork tape or equivalent to areas where the line set, wiring, and drain line enter the unit.
Page 20 | 1-800-343-9463
CCM9000 101017
CM9000 Twin-S
Ceiling Mount
DRAIN LINE
Condensation Drain Line
The condensation drain line tube is used to remove excess condensation from the unit to a proper discharge location. It
is important that the drain line tube is properly connected.
Failure to use the condensation drain line tube will void the warranty on the unit.
Drain Line
The Ceiling Mount evaporator unit features a drain line pump system that removes excessive condensate build up in
the drain pan. During operation, the drain pan collects water that drips from the coil. The drain line pump system will
prevent overflow and leaking by allowing for discharge of the additional condensate.
Connecting the Drain Line
Route the drain line to an appropriate discharge location and connect the opposite end to
the tubing that was routed out with the line set using the provided barbed coupler side of the
condensate pump. Do not route the drain line more than 15 vertical ft.
WRONG: Drain line is under water.
To prevent mold from growing, allow the
drain line to hang above the water line.
Proper Discharge
Location
www.cellarcool.com | Page 21
LIQUIDMEASURING THERMOSTAT SYSTEM BOTTLE PROBE
CellarCool cooling systems come with a liquid-temperature-measuring thermostat. The self-calibrating probe contains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature
setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity. By measuring the
liquid temperature rather than air, the system will operate 75–80% of the time.
Setting up the Bottle Probe:
1. Locate an empty wine bottle.
2. Fill it 75% full with room-temperature tap water.
3. Place bottle probe securely into bottle as seen in Figure 1.
4. Place bottle off to the side of the master evaporator unit in your wine cellar,
with the probe level.
5. To ensure a consistent temperature, place bottle probe approximately three
(3) feet away from the air output and not in the flow of the air.
It is recommended that the bottle be placed in a central location of your
wine cellar. Avoid pulling too much on the probe cord. It may become
disconnected resulting in limited functionality of the system.
Note: The thermostat can be set between 55–70°F.
Remember: The system operates based on the temperature of the water.
Do not be misled by thermostats reading air temperature. The air temperature
in the cellar will be cooler than the liquid temperature of the wine while it is
reaching the optimum balanced temperature.
Figure 1
Page 22 | 1-800-343-9463
CCM9000 101017
CM9000 Twin-S
REMOTE DISPLAY: INSTALLATION AND CONFIGURATION
Tools needed: ⁄” drill bit, ⁄” drill bit, drywall saw, level, pencil
What’s included: Display panel, wall mount bracket, ush mount bracket, ush mount template
TOP
55°F
Display panel Wall mount bracket Flush mount bracket
Flush mount template
WALL MOUNT BRACKET INSTALLATION
1. Place the bracket on the wall. Use a level to ensure that the bracket is level. Using a pencil, mark the four screw
holes in the rear of the bracket.
NOTE: Cut hole in the location shown for routing the display cable.
www.cellarcool.com | Page 23
WALL MOUNT BRACKET INSTALLATION, CONTINUED
2. Using a drill with a ⁄” bit, drill four holes in the drywall for the screws. Insert the four (4) provided drywall anchors
into the drywall, then tap them in with a hammer until they are ush with the wall.
3. Place bracket against wall, aligning screw holes with drywall anchors. Insert the four supplied Phillips-head screws
into the drywall anchors. Tighten the screws to secure the bracket to the wall.
Page 24 | 1-800-343-9463
CCM9000 101017
CM9000 Twin-S
WALL MOUNT BRACKET INSTALLATION, CONTINUED
NOTE: Before you continue to Step 4, locate the area where the display will be mounted. You may route the display wire
into the housing one of three ways: either through the wall or through one of the holes on the top or bottom edges of
the wall mount bracket. If you’d like to route the display cable through one of these holes, place a rubber grommet into
the hole and then route the display cable through the grommet and into the wall mount bracket.
4. Connect the end of the display cable labeled “DISPL AY ” to the JST connector on the back of the display.
JST connector
DISPLAY
Display
5. Place the display on the wall mount bracket as shown, attaching the back of the display panel to the magnets on the
mounting bracket. Make sure that the alignment tab on the back of the display panel sits in the notch on the bottom
of the bracket.
Wall mount
bracket
www.cellarcool.com | Page 25
FLUSH MOUNT BRACKET INSTALLATION
1. Square the ush mount template on the wall
using a level. Then draw a 3” line along the
bottom edge of the template.
TOP
2. Peel the backing o the template and stick it to the wall,
aligning the bottom edge with the line drawn in Step 1.
TOP
Pencil line
3. Use a ⁄” drill bit to drill a hole in the center of
each cross (+).
4. Cut along the perforated lines. When nished, remove
template from wall.
TOPTOP
Saw
Page 26 | 1-800-343-9463
CCM9000 101017
FLUSH MOUNT BRACKET INSTALLATION, CONTINUED
5. Remove the backing from the double-sided tape on the ush mount bracket.
CM9000 Twin-S
6. Align magnets with previously drilled holes. Make sure the cut-out portion of the bracket (circled below) is on the
bottom. Press the bracket rmly against the wall.
WALL
HOLE
CUTOUT
www.cellarcool.com | Page 27
FLUSH MOUNT BRACKET INSTALLATION, CONTINUED
7. Connect the end of the display cable to the JST connector on the display panel.
DISPLAY
DISPLAY
BRACKET
8. Place the display on the ush mount bracket as shown, attaching the back of the display panel to the magnets on
the mounting bracket. Make sure that the alignment tab on the back of the display panel sits in the notch on the bottom of the bracket.
WALL
Page 28 | 1-800-343-9463
CCM9000 101017
CM9000 TWIN WIRING DIAGRAM
CM TWIN WIRING DIAGRAM
SLAVE UNIT
CM9000 Twin-S
ELIWELL RTN400
NEUTRAL
1
WHITE
115V LINE
115V NEUTRAL
GROUND
MASTER UNIT
Evap
DI
PANASONIC
LINE
OUT 2 OUT 3
3 4 5 6 7 8 9 10 11 12 13 14
NCNO
LINENEUTRAL C
1 4
1 4
BLACK
WHITE
GREEN
BLACK
CNCNO C
BLACK
(1)
(4)
BLUE
BLACK
WHITE
WHITE
5
1 2 3 4
OUT 1
Solenoid
WHITE
WHITE
WHITE
NO
BLUE
BLACK
BLACK
BLACK
BLACK
Ref.
GREEN
BLACK
Transformer
B Probe
KDT PLUS DISPLAY
Pb1Pb2Pb3CPB CPBCPB
KEYB
12V
D
GND
OUT 4
C NO
1 2 3 4 5
BLACK
CONDENSATE
PUMP
WHITE
BLACK
YELLOW
24v
RESERVOIR
YELLOW
BLACK
GREEN
BLACK
WHITE
BROWN
BLUE
BLUE
BLACK
RED
1
0
4GDSu35
7 8 6
NC C NO
3
115V LINE
115V NEUTRAL
GROUND
CAPACITOR
4 2
1 2 3 4 5
BLACK
FAN
1 4
1 4
BLACK
WHITE
GREEN
BLACK
BLACK
BLUE
SOLENOID
LINE
WHITE
BLACK
BLACK
BLACK
BLUE
1 2 3 4 5
WHITE
RED
YELLOW
GREEN
BLUE
6
Solenoid Relay
1
BLUE
GREEN
YELLOW
Solenoid
Ref.
GREEN
BLUE
BLUE
4
0
YELLOW
CONDENSATE
GREEN
BLACK
PUMP
BLACK
1
RED
BLACK
RESERVOIR
WHITE
6
Fan Relay
BLACK
GREEN
4
BLACK
BLUE
WHITE
BROWN
0
RED
WHITE
4GDSu35
BLUE
GREEN
YELLOW
RED
WHITE
LEGEND
Field Installed
Factory Installed
THE BOLD BLACK LINES
BORDERING EACH UNIT
REPRESENT THEIR METAL
HOUSINGS
1 2 3 4 5
CAPACITOR
www.cellarcool.com | Page 29
CM9000 TWIN MASTER EVAPORATOR WIRING DIAGRAM
CONDENSATE
PUMP
BLACK
YELLOW
BLACK
14
BLACK
GREEN
BLACK
BLUE
BROWN
BLACK
BLUE
WHITE
(4)
Ref.
Solenoid
GREEN
GREEN
4GDSu35
WHITE
BLACK
CAPACITOR
WHITE
WHITE
WHITE
115V LINE
115V NEUTRAL
GROUND
1234
5
RESERVOIR
(1)
14
WHITE
BLACK
BLACK
12345
BLACK
BLACK
BLUE
BLACK
LINENEUTRAL
C NCNO C NC NO C NO C NO
NEUTRAL
LINE
OUT 2 OUT 3
OUT 1
OUT 4
B Probe
Evap
ELIWELL RTN400
PANASONIC
Pb1Pb2Pb3 CPB CPBCPB
12V
D
GND
KEYB
DI
1
3 4 5 6 7 8 9 10 11 12 13 14
KDT PLUS DISPLAY
NC C NO
3
42
786
1
0
24v
Transformer
WHITE
WHITE
WHITE
WHITE
RED
YELLOW
BLUE
BLACK
GREEN
BLUE
24V 18-5 THERMOSTAT
WIRES GOING TO
SLAVE UNIT
Field Installed
LEGEND
Factory Installed
YELLOW
BLACK
RED
Page 30 | 1-800-343-9463
CCM9000 101017
CM9000 Twin-S
CM TWIN SLAVE UNIT WIRING DIAGRAM
(STANDARD AND 24V TCK)
CM9000 TWIN SLAVE EVAPORATOR WIRING DIAGRAM
115V LINE
115V NEUTRAL
GROUND
5
1 2 3 4
BLACK
WHITE
GREEN
BLACK
BLUE
BLACK
BLACK
FAN
LINE
1 4
BLACK
BLACK
SOLENOID
6
Solenoid Relay
1
BLUE
GREEN
YELLOW
4
0
BLACK
RESERVOIR
BLACK
YELLOW
1
RED
6
Fan Relay
BLUE
4
0
RED
WHITE
BLUE
BLUE
GREEN
YELLOW
RED
WHITE
LEGEND
Field Installed
1 4
CONDENSATE
PUMP
BLUE
Solenoid
Ref.
GREEN
GREEN
BLACK
BLACK
WHITE
WHITE
BLACK
GREEN
BLACK
BLUE
WHITE
BROWN
Factory Installed
4GDSu35
1 2 3 4 5
24V 18-5 THERMOSTAT
WIRES COMING FROM
MASTER UNIT
CAPACITOR
5
1 2 3 4
www.cellarcool.com | Page 31
Black
CM9000 CONDENSING UNIT WIRING DIAGRAM
H/L
FC
L2
L1
Black
1 2 3 4 5
Blue
Black
Black
1 2 3 4 5
White (C)
Black
1 2 3 4 5
White (D)
Black
LP FC
HP
Black
1 2 3 4 5
Blue
Black
Black
Blue
Black (A)
Black
Black (B)
1
7 8 6
NC C NO
3 4 2
0
Blue
Black
Black
Black
CC
HEATER
Green
Black
Black/White
RUN CAPACITOR
WITH BLEEDER RESISTOR
START CAPACITOR
COMPRESSOR
OVERLOAD
Black
1
3
Red
R
C
COMPRESSOR
TERMINALS
S
Yellow
RELAY - POTENTIAL
4
1
6
2
5
FAN (CONDENSER)
(GREEN)
POWER SUPPLY
220 VAC-60 HZ 15 AMP
POWERCORD
Black
Black (B)
White (C)
Page 32 | 1-800-343-9463
CCM9000 101017
CM9000 Twin-S
PREPARING THE CONDENSING UNIT
Electrical Needs
The condensing unit requires a dedicated 230V single-phase 20-amp circuit. The unit draws a large inrush current for about
1 second the instant the compressor starts. With a dedicated circuit and circuit breaker, the condensing unit will have sucient
power for eective operation. (The compressor is controlled by a low-pressure switch mounted on the condensing unit. This
feature eliminates the need for wiring between the evaporator units and the condensing unit.)
• Ensure the voltage supplied matches the rating specied on the unit spec label.
• Provide a non-GFI dedicated circuit and an appropriate outlet for the evaporator units.
• Provide a dedicated circuit and circuit breaker for the condensing unit.
• Provide a weatherproof disconnect for the condensing unit if it is located outside.
Power surges and spikes can damage sensitive electrical equipment. CellarCool recommends plugging the system into a surge
protector or power conditioner in order to protect your system. As outlined in our terms and conditions, power surges and spikes
are not covered under warranty.
DO NOT USE A GROUND FAULT INTERRUPTER (GFI) WITH THIS PRODUCT.
In case the system should lose power, check the home/main circuit breaker. If the system does not respond properly, refer to the
Troubleshooting Guide on page 44.
The condensing unit can be installed inside a well-ventilated area of the home, but is typically installed outside. Exterior
applications will require the use of a protective housing. The amount of sun exposure should be considered when selecting
the placement of the condensing unit .The condensing unit requires a dedicated 20-amp circuit (non-GFI). Make sure there is
a minimum of three (3) feet of horizontal clearance in every direction around the unit (ve feet is ideal). The unit may either be
hard-wired or plug-in, depending on local electrical codes.
Indoor condensing unit installations: Inside installations require special consideration, as there must be adequate
ventilation to remove the heat created during normal operations. An exhaust port with fan may need to be installed to
ensure that heat is eectively removed from the utility room. There must be a return grille or provision for 500-600 CFM
of cool air to enter the room to replace the exhausted air. Unobstructed airow to and from the unit is a critical factor in
the unit’s overall performance. Make sure there is a minimum of three (3) feet of horizontal clearance in every direction
around the unit (ve feet is ideal). This will assure that the unit can move the air around the room in an ecient manner.
Outdoor condensing unit installations: You must utilize the exterior condensing unit housing for outdoor installations.
Place the condensing unit on a solid foundation in a location with adequate ventilation. Make sure there is a minimum of
three (3) feet of horizontal clearance in every direction around the unit (ve feet is ideal). The unit should be elevated 18
inches in order to avoid any possible ooding or damage by animals, and should be clear of leaves, dirt, and other debris.
www.cellarcool.com | Page 33
LINE SET PIPING DIAGRAMS
EXAMPLE
3/8” O.D.
Condensing Unit Installed Below Fan Coil
Option 1
1/4” O.D.
3/8” O.D.
5/8” O.D.
3/8” O.D.
1/4” O.D.
Condensing Unit Installed More Than 3’ Above Fan Coil
Option 2
5/8" O.D.
5/8" O.D.
It is required to size the suction line tubing according to this chart.
Line Set Length <25ft 26-50ft 50-100ft
CM9000 Twin-S
Vertical Rise 15ft <3ft 3-10ft >10ft <3ft 3-10ft >10ft
Fan coil to T-tting T-tting to condensing unit
Suction Line Sizing
⁄” ⁄”
Page 34 | 1-800-343-9463
CCM9000 101017
CM9000 Twin-S
INSTALLING THE CONDENSING UNIT
Refrigerant Piping Overview
• Using the charts and illustrations found above, route the line set between the evaporator units and the condensing unit. Be
sure to reference the chart for correct line set sizing. All horizontal suction piping should be pitched toward the condensing
unit half an inch for every 10 feet of pipe. When installing and routing the line set, cap both ends of each tube to prevent
debris from entering the tubing.
• Prior to connecting the piping to the evaporator and condensing units, loosely connect a refrigerant manifold to the suction
and liquid line service valves.
• Purge the hoses with dry nitrogen and tighten the hose connections.
• Remove the service valve caps and turn the valve stem clockwise half a turn to unseat the valve and open the service
port. Keep the piping ports sealed until ready to braze.
• Purge the ttings with dry nitrogen at a slow rate to prevent formation of highly abrasive copper oxide.
• Perform all brazes.
• Pressure-test the system and check for leaks.
• Insulate the suction line using wall cellular insulation or equivalent. Seal all seams with Armaex 520 foam insulation adhesive
or equivalent. Wrap each seam using line set tape.
Liquid Line Piping Procedure
• ¼” OD copper tubing is required for the liquid line on all systems.
• Braze a short piece of ¼” copper tubing to the liquid line service valve.
• Connect the supplied refrigerant drier to the tubing.
• Downstream from the drier, connect the moisture-indicating sight glass in an easily visible location.
• Run the tubing to the evaporator units and attach to the liquid line connection on the evaporator units.
Suction Piping Procedure
• Install an access valve at the outlet of the evaporator units.
• Connect an appropriately sized suction line to the suction line service valve on the condensing unit.
• Run the pre-insulated suction line to the evaporator units and attach to the suction line connection on the evaporator units.
Brazing Procedure
• Connect the bottle probe to the master evaporator unit.
• Fill a wine bottle 75% full of room-temperature water. Insert the bottle probe into the neck of the bottle as far as possible. It is
important that the bottle probe stopper be compressed by the neck of the bottle to ensure water will not leak.
• Energize the master evaporator unit and set the controller to call for cooling.
• Verify that the set point on the control is set low enough to allow the unit to run for the entire length of the brazing,
evacuation, and charging procedure.
• Remove the valve depressors from the gauge hoses on a four-valve manifold.
• Connect the manifold to the low-pressure service valve port on the condensing unit and a nitrogen tank.
• Open the suction line service valve and purge the system with nitrogen.
• Braze all connections and cool o quickly.
• Cap the access valve on the suction line.
• Connect the high-pressure hose from the manifold to the liquid line service valve port.
• Pressure test the system at 250 psig for 30 minutes.
• Check all braze joints with leak detector or soap bubbles.
• Release the nitrogen once it is conrmed that there are no leaks.
www.cellarcool.com | Page 35
INSTALLING THE CONDENSING UNIT (continued)
Evacuation
• Remove the nitrogen tank from the manifold and attach the manifold to the refrigerant tank.
• Install a micron gauge on the access valve near each evaporator unit.
• Mid-seat both service valves.
• Install service caps on the valves.
• Energize the liquid line solenoid valve.
• After conrming that there is fresh oil in the vacuum pump, connect the ⁄” hose from the manifold to the pump.
• Start the pump and run it until the micron gauge on each evaporator unit reads 200 microns or less.
• Disconnect the vacuum pump from the system.
• Break the vacuum with R-404a refrigerant.
• Remove the micron gauge from the access valve.
Charging
• Install a low-pressure gauge on the access valve near each evaporator unit.
• With the power o to the condensing unit, admit liquid refrigerant through the liquid line service valve until the refrigerant
stops owing.
• Turn on the circuit breaker for the condensing unit. The compressor should turn on if the pressure in the suction line is above
20 psig.
• Add refrigerant and observe the sight glass. If bubbles are present, add more refrigerant until the sight glass is clear.
• Once the sight glass is clear, check the superheat at the outlet of each of the evaporator units. Adjust the TXV until the
superheat is between 8-12°F degrees.
• Under normal operation, with the wine cellar at 55°F and the ambient temperature at 85°F, the low side pressure should be
between 78-82 psig and the high side should be between 300-330 psig.
Finalizing the Installation
• Conrm that the entire suction line from the TXV to the suction line service valve is insulated using cellular insulation or
equivalent. Seal all seams with Armaex 520 foam insulation adhesive or equivalent.
• Conrm that the control is displaying the correct temperature and that no alarms are present. Refer to page 41 for corrective
action if alarms are present.
FINALIZING THE INSTALLATION
1. Push the grille back into place. This will attach the grille
to the ball studs.
Page 36 | 1-800-343-9463
2. Screw in the eight screws to secure the front access
panel.
CCM9000 101017
SYSTEM OPERATION
CM9000 Twin-S
Initial Startup
When the units are plugged in and power is sent to the
controller, a beep will sound, conrming that the controller is getting power. All LEDs on the display will blink three
times. Three dashes will then appear on the screen. All display
LEDs will then blink three times. Once the controller has gone
through the initial startup process, and all LEDs have cycled,
the home screen will be displayed.
Set Point
The set point is preset at the factory to 55°F. It can be adjusted
by the customer between 55–70°F in one-degree increments.
Indoor Fan Operation
The indoor fan will run when the controller is calling for cooling
and turn o once the cooling cycle has ended. During the
cooling cycle, the system will remove some relative humidity
from the cellar. Some of the humidity that was removed can
be reintroduced into the cellar by adjusting the “fan on” and
“fan o” functions. (The cooling system is not equipped with a
humidier and does not add humidity.)
The FOF cycle should be shortened rst. This will reduce the
amount of time that the fan remains o following a cooling
cycle. When the system has completed a cooling cycle, the
compressor and the condenser fan will turn o, but the
indoor fan will continue to run for whatever length of time the
customer has set. The Fon function may then be lengthened to
allow the fan to run longer and reintroduce moisture from the
evaporator coil back into the wine cellar.
For more information about fan settings, refer to the User
Menu on page 42.
Anti-Short Cycle
The Anti-Short Cycle ensures that the system will remain o for
a period of ve minutes after the system has reached the set
point. This allows the pressure in the refrigeration system to
equalize prior to starting the compressor.
Operation in Low Ambient Temperatures
If the condensing unit is installed outdoors (where it will be
exposed to low ambient temperatures), the condenser fan will
cycle on and o. The purpose of the fan cycling is to maintain
the system’s high side pressure, which will ensure an adequate
refrigeration process.
Digital Display
The display is designed to give the user the ability to adjust
the set point, Fon/FOF parameters, and other settings. (See
User Menu on page 42 for more details.) The bottle probe
temperature is displayed by default. “dEF” will be displayed
during an Anti-Frost Cycle. The bottle probe and evaporator
probe temperatures can be accessed by pushing the SET
button and scrolling through “Pb1” (bottle probe) and “Pb2”
(evaporator probe). The light button may be used as an unlock
button.
Safety Features
In the event of a faulty bottle probe, the compressor will cycle
o for 10 minutes and on for 40 minutes. “E1” will be displayed
on the screen.
The evaporator units come equipped with a condensate pump
to remove the condensation produced by the evaporator coils.
The reservoir is mounted in the internal drip tray and will kill
power to the units if the condensate level rises too high.
If the drain line is obstructed or the pump fails for some reason,
and the water level in the drip tray gets too high, the units will
not operate until the water in the internal drip tray drops back
below the proper level.
In this event the controller will send an alarm to the display.
(The alarm message, EA, can be viewed in the User Menu’s ALr
folder.)
Alarms
See “Alarm Codes” in the Controller Functions chart.
Anti-Frost Cycle
When the evaporator probe senses a temperature of 26°F for
a duration of one minute, an Anti-Frost Cycle will be initiated.
This will shut down the compressor, allowing the evaporator
fan to run and melt any frost accumulation on the coil. While
the Anti-Frost Cycle is running, “dEF” will be displayed on the
screen. The compressor will remain o until the evaporator coil
reaches 40°F, or for a maximum of one hour. The system will
then return to normal operation.
www.cellarcool.com | Page 37
°
F
°
F
DISPLAY LAYOUT
Return to Previous
Menu
View/Change Set Point
Enter User Menu
(hold for 3 sec)
Compressor is on
Fan is on
Anti-Frost Cycle running
55°F
Alarm is present
Scroll Button
Change Set Point
Scroll Button
Change Set Point
Power On/O
Page 38 | 1-800-343-9463
Unlock Button
(hold for 1 sec)
CCM9000 101017
Button Normal Functions
55°F
55°F
55°F
INITIAL STARTUP
UNLOCKING THE
DISPLAY
ON/OFF
CM9000 Twin-S
CONTROLLER FUNCTIONS
When the system is plugged in and power is sent to the controller, a beep will sound, conrming that the controller is getting power. All LEDs on the display will blink three times. Three
dashes will then appear on the screen. All display LEDs will then blink three times. Once the
controller has gone through the initial startup process, and all LEDs have cycled, the home
screen will be displayed.
Press and hold any button for one second to unlock the display. (A white LED will appear in the
top left corner of the button being pressed.) A beep will sound, signifying that the
display is unlocked. NOTE: The display must be unlocked before any button functions become
available.
To turn the system ON, press and hold the ON/OFF button until the red LED turns OFF.
To turn the system OFF, press and hold the ON/OFF button until the red LED turns ON.
UP/DOWN
SET
ESC
The up and down arrows are used to navigate through menus and adjust parameters such as
set point, Fon/FOF, etc.
• To change the set point, press the SET button. When “SEt” is displayed on the screen, press
the SET button once more. Use the UP and DOWN ARROW buttons in order to change the
value until the desired set point is reached.
• The SET button allows you to view the set point, evaporator temperature, bottle temperature, alarms, and the hidden menu.
• Press the SET button once. “SEt” will be displayed. Press the UP or DOWN ARROW buttons
to scroll through ALr, Pb1, or Pb2.
Set Set point
Alr Alarm folder
Pb1 Liquid (bottle probe) temperature
Pb2 Evaporator coil temperature
• Press the SET button again to view any of these values.
• Hold the SET button for approximately 5 seconds to enter the User Menu. (More informa-
tion about the User Menu is available on page 42.)
• Other parameters in the User Menu which are not available for adjustment include: idF,
rEL, and LAn.
This button conrms changes made to parameters such as the set point and returns you to
the previous menu.
LIGHT
The light function is not in use. However, this button can still be used to unlock the display.
www.cellarcool.com | Page 39
Icon Meaning
SNOWFLAKE
ICON GLOSSARY
Blinking: The thermostat is calling for cooling, but must wait ve minutes before restarting
the compressor. This ve-minute delay serves as an Anti-Short Cycle for the compressor’s
protection.
Constant: The system is in cooling mode and the condensing unit is running.
DRIPPING SNOWFLAKE
FAN
ALARM
The system is undergoing an Anti-Frost Cycle. See System Operation page for further details.
The evaporator fan is running.
The alarm icon is shown when the system encounters an issue that needs attention. Alarm
codes are explained on the following page. All temperature-related alarms are blocked for the
rst 10 hours after the system is plugged in to allow the system to stabilize and acclimate to
the new environment.
Page 40 | 1-800-343-9463
CCM9000 101017
ALARM CODES
Code Cause Solution
The following alarm codes will be displayed on the screen along with the alarm icon.
Bottle probe is not connected Attach bottle probe to circular connector (see instructions on page 18)
Faulty bottle probe connection Locate faulty bottle probe connection by inspecting all wiring connections
between the bottle probe and the circuit board. The two-pin connector for the
bottle probe should be connected to the CPB/PB1 terminal on the circuit board.
E1
Defective bottle probe Replace the bottle probe
If it is not connected, plug it in. If a faulty connection has been identied, correct
the issue or contact customer service for further assistance.
NOTE: The E1 code will not appear in the alarms menu. It will be permanently
displayed on the screen.
CM9000 Twin-S
E2
E7
E10
EA
AH1
AL1
Ad2
Faulty evaporator probe
connection
Defective evaporator probe Replace the evaporator probe
No communication between
keypad and circuit board for 60
seconds
Clock battery is dead Replace battery
The following alarm codes will not be displayed on the home screen. However, the alarm icon
will be displayed in the event of an alarm. The alarms can be viewed in the Set Menu’s ALr folder.
Unit is not draining properly 1. Check to see that the unit is level; if not, level it
The bottle probe is sensing a
temperature that is 8°F above the
set point
The bottle probe is sensing a
temperature that is 8°F below the
set point
The Anti-Frost Cycle ended on
time-out
Locate faulty evaporator probe connection by inspecting evaporator probe wire.
The two-pin connector for the evaporator probe should be connected to the
CPB/PB2 terminal on the circuit board. If it is not connected, plug it in.
Verify that the display cable is connected to the keypad and the circuit board and
is not damaged, frayed, or kinked. If problem persists, contact Customer Service
for troubleshooting information.
NOTE: A dead clock battery will not aect the operation of your cooling unit.
2. Verify that the drain line is not clogged; if so, clear obstruction
3. Ensure that the condensate pump is operating
NOTE: If the drain line is obstructed or the pump fails for some reason, and the
water level in the drip tray gets too high, the unit will not operate until the water
in the internal drip tray drops back below the proper level.
NOTE: If the unit loses power (due to a power outage or being manually unplugged), the condensate pump may need to be reset. To do this, disconnect and
reconnect the black cables on the condensate pump.
1. Allow time for the wine to reach the desired temperature
2. Ensure that the cellar is sealed properly
3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on
the following page)
4. Verify that the unit is sized correctly for the cellar
1. Make sure the unit is not in cooling mode (the snowake icon will not be
illuminated)
2. Add heat to the room until the wine reaches the desired temp
3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on
the following page)
1. Check the evaporator coil for ice buildup. Unplug the unit and allow the coil to
thaw before restarting.
2. Make sure the room to which the unit is exhausting is not below 60°F
3. If the unit repeatedly goes into Anti-Frost Cycles (one per minute), call
Customer Service for more troubleshooting information
www.cellarcool.com | Page 41
USER MENU
The User Menu is accessed by pressing and holding the SET button for 3 seconds. Use the UP and DOWN ARROW
buttons to navigate to desired parameters. Press the SET button again to view these parameters. Press the UP and
DOWN ARROW buttons to adjust a parameter.
The following parameters are available in the menu:
Parameter Description
Fdc - humidity enhancement This parameter is measured in minutes, and is preset at the
factory to 1. An increase in this parameter will increase the humidity
enhancement of your cellar. This parameter should not be adjusted
to zero. Adjustments should be made in increments of 5, with a
maximum of 15 and a minimum of 1. After making any adjustments
to humidity enhancement, you should wait a minimum of 3 days
before making any additional adjustments. This will allow sucient
time for the cellar to acclimate to the new setting.
FOF - “fan o” This setting controls how long the fan stays o after the set point
has been reached. It is preset to 15 minutes. This setting should
not be adjusted, as most properly constructed wine cellars retain
an ample amount of humidity during the “fan o” cycle. If, however,
you wish to decrease the duration of the “fan o” cycle (in order to
increase the wine cellar’s relative humidity), you can adjust this
setting in the User Menu.
Fon - “fan on” The “fan on” time is preset to zero minutes. This keeps the relative
humidity of the wine cellar at a stable level. If, however, you wish
to raise the relative humidity of your wine cellar, you can increase
the duration of the “fan on” cycle in increments of ve (5, 10, or 15
minutes). After making any adjustment to the “fan on” cycle, you
should wait a minimum of 3 days before making any additional
adjustments. This will allow sucient time for the cellar to acclimate
to the new setting.
CA1 - bottle probe (Pb1) calibration CA1 - bottle probe (Pb1) calibration: You may use this parameter
to calibrate the bottle probe to a known temperature. This parameter can be adjusted between -12°F and 12°F. For example, if the
bottle probe temperature is 58°F, and the known temperature is
55°F, you can set the CA1 parameter to -3°F to match the known
temperature.
PA2 - installer menu This menu is only accessible using a password and is not available
for adjustment.
Page 42 | 1-800-343-9463
CCM9000 101017
NOTES
CM9000 Twin-S
www.cellarcool.com | Page 43
TROUBLESHOOTING GUIDE
Ice forming on evaporator units
Possible cause Solution
Evaporator lter or coil is dirty Remove the lter and wash it, then clean the coil with a vacuum.
If coil is very dirty, use a spray bottle with a small amount of liquid
dish detergent or coil cleaner. Spray coil, let set for ve minutes, then
ush with fresh water.
There is something blocking the supply and/or return air
The evaporator fan is not turning on Call a service tech to troubleshoot
The evaporator units have not gone through an Anti-Frost Cycle yet Check the coil for surface ice. Melt with blow drier until coil is warm
If evaporator units continue to ice
System does not run/power up
Possible cause Solution
Evaporator units are not plugged in Make sure the units are plugged into an outlet
Line voltage rating is incorrect for the system Check line voltage to make sure there is 110V-120V
Bottle at set point Lower set point
Thermostat not calling for cooling
Faulty thermostat or wiring Call Customer Service at 1-800-343-9463
Remove blockage
to the touch. Soak up water with a towel.
Observe ice formation pattern. If only part way up the coil face, the
system could be low on refrigerant. If all the way up, the coil may be
dirty or airow is blocked.
Lower set point
Cellar temperature is too warm
Possible cause Solution
The temperature of the room to which the condensing unit exhausts
exceeds 110°F
The system is undersized for the cellar Order correctly sized system
There is something blocking the supply and/or return air on the
evaporator units or the condensing unit
Evaporator units are mounted too low in the cellar Relocate units so the distance from the ceiling and top of the units is
One or more of the fans is not turning on
Compressor is not turning on
Compressor keeps cycling on overload
Poor seal around door or other areas requiring a seal (around the
evaporator units, wall joints, etc.)
Set point too high
Evaporator coils are frosted or iced up Observe ice formation pattern. If only part way up the coil face,
Intake temperature needs to drop below 110°F
Remove air ow obstruction
no more than 18”
Please contact the installing technician to troubleshoot
Please contact the installing technician to troubleshoot
Make sure all fans are working and there is no airow obstruction
Make sure there are no air gaps around the door. If door seal is
damaged, replace it.
Lower the set point
evaporator units could be low on refrigerant. If so, contact your
installing technician to assist with troubleshooting.
System runs constantly
Possible cause Solution
Leaky door seal or poorly insulated cellar Fix leaky door seal and insulate cellar
Page 44 | 1-800-343-9463
CCM9000 101017
CM9000 Twin-S
Units leaks water
Possible cause Solution
Evaporator units are not level Evaporator units should be level on the wall to prevent leaking
Drain line clogged or kinked Check drain line to make sure water can ow freely
Drain is clogged, preventing water from escaping Disconnect drain and clear it out; check drain for blockage
Drain lines do not have a downward slope Fix drain line so there is a downward slope from the units to the
drain
Coil is iced, causing drain pan to freeze and water to overow Melt ice with blow drier. Soak up with a towel.
Condensate pump needs to be reset Disconnect and reconnect the black cables attached to the pump
System runs but does not cool
Possible cause Solution
Lack of air ow Make sure fan is unobstructed and that the evaporator lter,
evaporator coil, and condenser coil are clean and free of debris
System undersized Contact Customer Service at 1-800-343-9463
Compressor is overheating Shut system o for 1 hour to allow compressor to cool. Turn back on
and check for cooler air ow out. If compressor runs, check for and
clean condenser coil as possible cause of compressor overheating.
If problem repeats, contact you installing technician to assist with
troubleshooting.
Evaporator fan runs but compressor does not
Possible cause Solution
Running an Anti-Frost Cycle 1) If the system is maintaining the correct cellar temperature and
there is a dripping snowake symbol illuminated on the control, the
system is going through an Anti-Frost Cycle. No action is required.
2) If the system is not maintaining the correct cellar temperature,
this may be due to a dirty evaporator lter or coil.
3) Call installing technician to troubleshoot, as the system may be
low on charge or require an adjustment to the TXV.
Compressor and/or starting components faulty Please contact the installing technician to troubleshoot
System may be performing the WHM function Allow cooling system to revert back to cooling mode
Compressor may have overheated Shut system o for 1 hour to allow compressor to cool. Turn back on
and check for cooler air ow out. If compressor runs, check for and
clean condenser coil as possible cause of compressor overheating.
If problem repeats, contact your installing technician to assist with
troubleshooting.
Compressor runs but evaporator fan does not
Possible cause Solution
Faulty fan motor Please contact the installing technician to troubleshoot
Faulty controller Please contact the installing technician to troubleshoot
Compressor short cycles
Possible cause Solution
Evaporator units blow on bottle probe Move bottle probe to a more central location
System low on refrigerant charge Please contact the installing technician to troubleshoot
Condensing fan motor/capacitor faulty Please contact the installing technician to troubleshoot
Compressor and /or starting components faulty Please contact the installing technician to troubleshoot
Humidity in cellar too low
Possible cause Solution
Not enough moisture Purchase and place a humidier (or a decorative fountain) in cellar
www.cellarcool.com | Page 45
MAINTENANCE SCHEDULE
Monthly
Quarterly
Annually
1. Check coils
2. Check for unusual noise or vibration
3. Check the drain line to see if it is above the waterline (if draining into a vessel)
1. Use a vacuum with brush attachment to clean coils; be careful not to crush coil ns when cleaning
2. Change duct lter if the system is ducted
1. Inspect for corrosion
2. Check wiring connections and integrity of cords
3. Pour a 50/50 bleach solution into the drain line every spring
Page 46 | 1-800-343-9463
CCM9000 101017
CM9000 Twin-S
BYPASS TEST PROCEDURE
NOTE: If instructed by a CellarCool representative, follow the directions below to test the system using the bypass plug provided
in the accessory kit.
1. Disconnect power from the evaporator units.
2. Loosen the two (2) screws on the front of the grille or duct plenum.
3. Pull the grille or duct plenum away from the evaporator units.
4. Remove the screw securing the control panel in place.
5. Slide the control panel down, out of the evaporator housing. The control panel has two (2) hooks which allow it to attach to
the evaporator units for easy serviceability.
6. Disconnect the Molex connector labeled #4.
7. Locate the bypass plug included in the accessory kit.
8. Plug the bypass plug into the male Molex connector.
9. Connect power to the evaporator units. The system should immediately turn on. If all the components are not operational,
disconnect power immediately and contact customer service. If all components seem to be operating correctly, allow the
system to run for four (4) hours. Monitor the temperature of the cellar to determine if the system is cooling properly.
10. Once the test is complete, remove the bypass plug. Plug the Molex connector back in to the system’s wiring.
11. Replace the control and faceplate.
www.cellarcool.com | Page 47
TECHNICAL ASSISTANCE
CellarCool Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacic Standard Time.
The appointed customer service representative will be able to assist you with your questions and warranty information more
eectively if you provide them with the following:
• The model and serial number of your CellarCool system(s).
• Location of system and installation details, such as ventilation, ducting, construction of your wine cellar, and room size.
• Photos of the cellar and installation location may be needed.
Contact CellarCool Customer Service
1738 E. Alpine Ave
Stockton, CA, 95205
www.cellarcool.com
Email: support@cellarcool.com
Tech Support & Customer Service: 1-800-343-9463
Sales & Sizing Assistance: 1-855-235-5271
Fax: 209-466-4606
ACCESSORIES FOR COOLING SYSTEMS
CellarCool offers accessories to enhance and customize your wine cooling system.
Condensate Pump Kit
The condensate pump kit automatically removes water that drips out of the evaporator units’ drain lines. The pump is controlled
by a float/switch mechanism that turns the pump on when approximately 2¼” of water collects in the tank, and automatically
switches off when the tank drains to approximately 1¼”. The condensate pump kit allows the excess condensate to be pumped up
to 20 feet away from the system.
Exterior Housing
If the condensing unit is installed outside, it will need protection from sun, wind, and rain. The exterior housing protects the
condensing unit portion of the split system from the elements when installed outdoors.
Accessories can be purchased at www.cellarcool.com
Page 48 | 1-800-343-9463
CCM9000 101017
Split System Series
Product Warranty Information
CellarCool Product Terms and Conditions
Including Product Limited Warranty And Product Installation Requirements
For CellarCool Split System Series
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR CELLARCOOL COOLING
SYSTEM. INSTALLING YOUR CELLARCOOL COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF
THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE,
YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.
1. Purchase of a CellarCool Cooling System assumes that the Purchaser (“End User”) fully accepts and agrees
to the Terms and Conditions set forth in this document. The Terms and Conditions of Sale and Owner’s Manual
are shipped with each unit and, if another copy is needed, replacement copies can be downloaded from the
company website (cellarcool.com) or by contacting CellarCool directly for a new copy. CellarCool reserves the
right, in its sole discretion, to change its Terms and Conditions at any time, for any reason, without notice.
2. CellarCool Product Installation and Limited Warranty
A. Purchaser of the product must arrange for the product to be installed by a certied HVAC/R technician in
accordance with procedures set forth by CellarCool and described in the CellarCool Owner’s Manual.
B. The HVAC/R technician installing the product must complete the designated portion of the Split Startup Checklist
and provide licensing or certication identication number information to assist in the warranty registration
process.
C. Purchaser must return the completed Split Startup Checklist to CellarCool within thirty (30) days of installation
of Product. The Split Startup Checklist must be approved by CellarCool to activate the Limited Warranty. If the
Split Startup Checklist is approved, Purchaser will be sent activation approval documents and will start receiving
the benets of the Limited Warranty throughout the warranty period. If the Split Startup Checklist is incomplete,
Purchaser will be informed they have ve days to complete the Split Startup Checklist and re-submit to
CellarCool. The Split Startup Checklist will be reviewed again, and if denied, Purchaser will be informed that they
have 10 business days for corrective action. Failure to register the Product may result in loss of warranty.
D. Purchaser is responsible for the full costs of installation and any additional parts required for the proper and
complete installation of the product.
E. For Split Systems returned to CellarCool in accordance with the terms and conditions of the Limited Warranty,
CellarCool warrants against defects in material and workmanship as follows:
1. LABOR - For a period of two (2) years commencing on the date of purchase, CellarCool will, at its option
and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or
installing warranty parts. Invoice for service must be forwarded to CellarCool for assessment and
processing. The Split System warranty is invalid if there is attempted repair by anyone other than an HVAC/R
technician approved by CellarCool to service the Product.
2. PARTS - For a period of two (2) years commencing on the date of purchase, CellarCool will supply, at no
charge, new or rebuilt replacement parts in exchange for defective parts. Replacement parts are warranted
only for the remainder of the original warranty period.
3. FREIGHT - For a period of two (2) years commencing on the date of purchase, if after CellarCool approved
evaluation the original Product failure is determined to be the cause of a manufacturers defect, and not the
cause of an installation error or other cause, CellarCool will cover at its option, freight for the replacement
parts or Product.
www.cellarcool.com | Page 49
The following part or cause of failure is not the responsibility of CellarCool:
• Improper voltage supply
• Line set with screw connectors (high end and low end)
• Leaks found at the braze points when performing pressure check
• Unit that has been charged incorrectly
• Incorrect tubing diameter used on line set
• A unit that has been wired incorrectly
• Valve stem on condenser side
• Improper installation of P-Trap
• Lack of P-Trap (if required)
• Condensers that are installed outdoors or in elements that would aect operation without proper cover or
housing. (Housing is available from Manufacturer).
Product Warranty Limitations and Exclusions.
1. This limited warranty does not cover cosmetic damage caused during installation, damage due to acts
of God, commercial use, accident, misuse, abuse, negligence, or modication to any part of the Product.
Delivery and installation of the Product, any additional parts required, as well as removal of the Product if
warranty work is required, are all at the sole cost, risk and obligation of the End User.
2. This limited warranty does not cover damage due to improper installation or operation or lack of proper
maintenance of the Product, connection of the Product to improper voltage supply, or attempted repair of
the Product by anyone other than a technician approved by CellarCool to service the Product.
3. This limited warranty does not cover any Product sold “AS IS” or “WITH ALL FAULTS.”
4. Product that has been replaced during warranty period does not extend the warranty period past the
original date of purchase.
5. This limited warranty is valid only in the continental United States. Sales elsewhere are excluded from this
warranty.
6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is
evidence that the Product is within the Limited Warranty Period, must be presented by the End User to
CellarCool in order to obtain limited warranty service.
7. This limited warranty is void if the factory applied serial number has been altered or removed from the
Product.
8. This limited warranty is voided if installed in an enclosure of insucient design that does not follow the
Product installation requirements stated herein and in the owner’s manual.
9. Removing the rivets from the Product’s unit housing without prior authorization from CellarCool voids this
limited warranty.
10. The End User must rst contact CellarCool Customer Service by telephone (at 1-800-343-9463) prior to
attempting service on any Product still under the limited warranty; else the limited warranty is voided.
11. 11. This limited warranty does not cover Product being concealed by, but not limited to, vegetation, fabric,
shelving, mud, snow, or dirt. Product must not be painted or limited warranty will be void.
12. This limited warranty does not cover exposure to corroding environments such as, but not limited to,
petroleum and gasoline products, cleaning solvents, caustic pool chemicals, and marine air.
13. This limited warranty does not cover any cause not relating to Product defect.
14. THE REPAIR OR REPLACEMENT OF THE PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE
EXCLUSIVE REMEDY OF YOU, THE END USER, AS WELL AS ANYONE ELSE IN THE CHAIN OF TITLE OF THE
PRODUCT, DOES NOT START A NEW LIMITED WARRANTY TIME PERIOD, AND IS IN LIEU OF ALL OTHER
WARRANTIES (EXPRESS OR IMPLIED) WITH REGARD TO THE PRODUCT. IN NO EVENT SHALL CELLARCOOL
BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR CONTINGENT DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THE IMPLIED WARRANTIES OF MERCHANTABILITY
Page 50 | 1-800-343-9463
CCM9000 101017
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED. Some states do not
allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited
warranty gives you specic legal rights, and you may have other rights, which vary from state to state.
15. Failure of the End User to comply with all of the Product Installation Requirements, Maintenance
Requirements and End User Requirements may, at CellarCool’s sole discretion, void this limited warranty.
16. No one has any authority to add to or vary the limited warranty on this Product.
3. Maintenance Requirements
The End User is responsible for checking the coils on the condenser unit and vacuuming them every three months
to maintain them free of debris. It is the End User’s responsibility to clean o any accumulated dust, lint, or other
debris from the front and rear intake grills; failure to do this on a regular basis will restrict the airow and may
aect the Product’s ability to function properly. Periodically cleaning the Product’s vents will help assure maximum
cooling eciency. The drain tube must also be checked and kept clean and free of debris and mold to maintain
proper performance.
Mold is a natural living organism in the environment. It exists in the air in the form of microscopic spores that move
in and out of buildings through doors, windows, vents, HVAC systems and anywhere else that air enters. Once it is
discovered, mold must be addressed quickly and appropriately. Delayed or improper treatment of mold issues can
result in costly and reoccurring repairs. If the End User suspects a mold problem, it is always best to hire a qualied
and experienced mold remediation specialist.
4. Additional End User Costs And Responsibilities
Terms and conditions for replacing the Product that is being evaluated for limited warranty.
1. After evaluation by a certied HVAC/R technician and the Product is found to be irreparable in the eld,
contact CellarCool Customer Service to arrange for replacement under the warranty guidelines. When a
claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser skid
from CellarCool at retail price. Upon installation of the new condenser skid by a certied HVAC/R Technician,
the HVAC/R Technician must complete the Installation Checklist and End User must submit the Installation
Checklist to CellarCool Customer Service for approval. The original condenser skid must be returned within
21 days to CellarCool for failure analysis. If the Installation Checklist is approved and the failure is evaluated
as defective and not installation error or other reason, the End User will be refunded for the cost of the
replacement skid.
2. If the Product failure is evaluated and it is determined that it is an installation error or other reason, all costs,
including shipping will be the responsibility of the End User.
The following items are not covered under any warranty and are the sole responsibility of the End User:
A. End Users should satisfy themselves that the Product they are purchasing is suitable for their particular
needs and requirements, and thus no responsibility will be placed with CellarCool for the End User’s
decisions in this regard.
B. End Users must assure that the product is installed by a certied HVAC/R technician. Failure to do so will
result in Voiding the Limited Warranty.
C. It is the End User’s responsibility to secure safe haven/storage for ANY AND ALL items that are being kept
and stored in the End User’s wine cellar, including any Product. CellarCool takes no responsibility for
the safety and preservation of the aforementioned items in the event that the environment becomes
unsuitable to maintain a proper storage environment.
D. End User is responsible for initial installation costs, including, but not limited to, labor costs and the cost of
any additional parts necessary to complete the installation.
E. End User is responsible for all costs incurred for the installation and/or removal of the Product, or any part
thereof, unless such cost has been agreed by CellarCool to be a warranty repair prior to the work being
performed.
www.cellarcool.com | Page 51
5. Sales and Use Tax
CellarCool only collects California sales tax for orders shipped within the State of California; CellarCool does not
collect sales tax for orders shipped to other states. However, the Purchaser and the End User may be liable to the
taxing authority in their state for sales tax and/or use tax on the Product. The Purchaser and the End User should
each check with their state’s taxing authority for sales and use tax regulations.
6. Customer Service and Troubleshooting
CellarCool’s customer service department is available to answer any questions or inquiries for End Users regarding a
CellarCool Product, as well as to assist in performing basic troubleshooting, Monday through Friday, from 6:30 a.m.
to 4:00 p.m. PST, at telephone number 1-800-343-9463. CellarCool reserves the right to have a certied, CellarCoolapproved, HVAC/R technician go on site and inspect the product if the initial trouble shooting warrants further
investigation. CellarCool Corporation is located at 1738 East Alpine Avenue, Stockton, California 95205.
7. Request for Product Evaluation and Repair Under Warranty
SPLIT SYSTEM FIELD SERVICE WARRANTY POLICY: This Policy is to clarify what falls under Warranty Service and
what becomes the responsibility of the Owner. CellarCool (“manufacturer”) strives to provide our customers with a
superior Product and we back our Product with a Two Year Limited Warranty. Please review the CellarCool Product
Terms and Conditions including Product Limited Warranty and Product Installation Requirements to ensure you
have a complete understanding of our Policy and coverage of your Split System.
ARBITRATION: Any disputes arising out of or in connection with the installation and warranty of the Split System
shall be referred to and nally resolved by a CellarCool approved Independent Certied HVAC/R Technician. The
evaluation of the Technician on all issues or matters of identifying the responsible party (CellarCool or Installing
Technician) shall be determined in a written report. This report will be made available to all concerned parties. If
discovered under warranty, CellarCool will assume the nancial responsibility under their warranty guidelines.
If the report nds the Owner’s Installer as the responsible party, CellarCool will provide all documentation to
the customer to substantiate the ndings. This will include the Invoice from the Independent Certied HVAC/R
Technician and the written report of the ndings. The Owner will become responsible for payment directly to
CellarCool for all charges incurred for repairs (labor, parts and shipping costs) on the Split System.
8. Miscellaneous Terms and Conditions
A. Return Policy. All return inquiries must be made within thirty (30) calendar days of the original purchase of a
Product and are subject to a twenty ve percent (25%) restocking fee. Shipping costs are not refundable and the
Purchaser is responsible for all return shipping costs (including customs fees and duties, if applicable).
B. Security Interest. CellarCool retains a security interest in each Product until payment in full.
C. Construction and Severability. Every provision of these Terms and Conditions shall be construed, to the extent
possible, so as to be valid and enforceable. If any provision of these Terms and Conditions is held by a court of
competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision will, to the extent so held,
be deemed severed from the contract of sale between Purchaser and CellarCool, and all of the other non-severed
provisions will remain in full force and eect.
D. Governing Law/Choice of Forum. The laws of the State of California (without regard for conicts of law) shall
govern the construction and enforcement of the these Terms and Conditions of Sale (Sections 1 through 9
inclusive, including Product Limited Warranty And Product Installation Requirements), and further these Terms
and Conditions of Sale shall be interpreted as through drafted jointly by CellarCool and Purchaser. Any dispute
will be resolved by the courts in and for the County of San Joaquin, State of California, and all parties, CellarCool,
Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose.
No waiver by CellarCool of any breach or default of the contract of sale (including these Terms and Conditions of
Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
E. Correction of Errors and Inaccuracies. These Terms and Conditions may contain typographical errors or other
errors or inaccuracies. CellarCool reserves the right to correct any errors, inaccuracies or omissions, and to change
or update these Terms and Conditions, at any time without prior notice.
Page 52 | 1-800-343-9463
CCM9000 101017
9. Questions, Additional Information And Technical Assistance
A. Questions. If you have any questions regarding these Terms and Conditions or wish to obtain additional
information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to:
Customer Service
CellarCool Corporation
1738 E Alpine Ave
Stockton, CA 95205
Email: support@cellarcool.com
Web: www.cellarcool.com
B. Technical Assistance. CellarCool Customer Service is available Monday through Friday from 6:30 a.m. to 4:00 p.m.
PST. The Customer Service representative will be able to assist you with your questions and warranty information
more eectively if you provide them with the following:
1. The model and serial number of your CellarCool UNIT.
2. The location of the system and installation details, such as ventilation, construction of your wine cellar, and
room size.
Model ______________________________________ Serial Number __________________________
Installed by __________________________________________ Date __________________________
www.cellarcool.com | Page 53
CellarCool
1738 E. Alpine Ave
Stockton, CA 95205
1-800-343-9463
www.cellarcool.com
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