Page 1
WALL MOUNT & FULLY DUCTED
OWNER’S MANUAL
Page 2
Conforms to ANSI/UL Std 427
Certied to CAN/CSA Std C22.2 No. 120
We manufacture, test and certify 100% of our wine cooling units in
the USA. By sourcing the best components and closely controlling our
manufacturing processes, we can assure the highest-quality,
lowest defect manufacturing rates in the industry.
Copyright © 2017. CellarCool. All rights reserved.
CellarCool copyrights this manual, the product design, and the design concepts, with all rights reserved. Your rights with regard to
the hardware and manual are subject to the restrictions and limitations imposed by the copyright laws of the USA. Under copyright
laws, this manual may not be copied, reproduced, translated, transmitted, or reduced to any printed or electronic medium or to any
machine-readable form, for any purpose, in whole or in part, without the written consent of CellarCool.
Every effort has been made to ensure that the information in this manual is accurate. CellarCool is not responsible for printing or
clerical errors.
CellarCool reserves the right to make corrections or improvements to the information provided and to the related hardware at any
time, without notice.
Vinothèque and CellarCool are registered trademarks, and ECE is a trademark of CellarCool. All rights reserved.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation.
CellarCool assumes no liability with regard to the performance or use of these products.
Page 3
TABLE OF CONTENTS
Introduction ....................................................... 2
Before You Start .................................................... 3
Receiving & Inspecting the System .................................. 4
Quick Reference Guide
Evaporator Unit ........................................................ 5
Wall-Mounted Unit Specications ....................................... 6
Ducted Unit Specications .............................................. 7
Condensing Unit ......................................................... 8
Preparing the Wine Cellar ........................................... 9
Liquid-Measuring Thermostat System .............................. 12
System Operation ................................................. 13
Controller Functions ............................................... 14
Maintenance Schedule ............................................17
Troubleshooting Guide ............................................19
Technical Assistance & Accessories ................................. 21
Installation Terms & Conditions .................................... 22
Page 4
INTRODUCTION
Customer Service
Thank you for purchasing a CellarCool cooling system. We strive to provide the highest-quality products and the best possible
customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit cellarcool.com.
Using the Manual
This owner’s manual is intended to assist in the proper maintenance of the cooling system. In order to ensure the longevity of
your cooling unit, the equipment should be installed as outlined in the technician’s manual. It is also vital to establish a proper
care and maintenance schedule. Please read and review this manual carefully and keep it for future reference.
What is the CellarCool Cooling System?
The CellarCool cooling system is a specialized refrigeration system designed for one purpose only: to maintain the optimal
temperature and humidity levels conducive to the proper storage and aging of ne wines. This system produces minimal in-cellar
noise and has the most lenient exhaust requirements. An exterior housing is required for outdoor condensing unit installations.
How Does the Cooling System Work?
Similar to the air conditioning systems used for homes, the evaporator unit and condensing units are installed in separate
locations and are connected by a refrigerant line set. The evaporator portion is commonly installed in the wine cellar, with the
condensing unit is located either outside or in a remote indoor location that is ventilated. An exterior housing is required for
outdoor condensing unit installations.
Temperature Setting
The system is designed to maintain a cellar temperature of 55°F as long as the ambient temperature does not exceed 110°F.
WARRANTY REGISTRATION
In order to activate the warranty of your system, the verication and operational
documentation must be completed by the certied refrigeration technician
installing your system and submitted via mail, fax, or e-mail.
Mail to:
CellarCool
ATTN: Warranty Registration
1738 E. Alpine Avenue
Stockton, CA 95205-2505
USA
Fax to:
209-466-4606
Scan and email to:
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WM & FD SERIES
BEFORE YOU START
1. Inspect all components prior to installation. If damage is found, please contact your distributor or CellarCool Customer
Service at 1-800-343-9463.
2. The evaporator unit and condensing unit each require a dedicated 115V, 20-amp circuit. Use a surge protector with the unit.
Do not use a GFI (ground fault interrupter) line.
3. The evaporator unit and condensing unit require no communication lines unless the system is equipped with a Cold Weather
Start Kit. If the system is equipped with a Cold Weather Start Kit, a low-voltage 18-2 thermostat wire will need to be run
between the evaporator unit and the condensing unit.
4. You are REQUIRED to install a drain line to remove condensation from the evaporator unit.
5. The warranty is not active until a warranty checklist has been received, reviewed, and approved.
6. The system is intended for use in properly designed and constructed wine cellars. Hire a professional wine storage
consultant with a valid contractor’s license to build your wine cellar.
7. CellarCool requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is recommended.
If you encounter a problem with your CellarCool system, please refer to the Troubleshooting Guide. If you have any further
questions or concerns, or need technical assistance, please contact CellarCool’s Customer Service at 1-800-343-9463. Please be
sure all testing has been completed prior to contacting Customer Service. Please have your results ready for your representative.
1-800-343-9463
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Page 6
RECEIVING & INSPECTING THE SYSTEM
• Use caution when lifting and check package for damage.
• Lift only at the designated hand-hold locations on the shipping container, or fully support the unit from underneath. A
shipment may include one or more boxes containing accessories.
• Before opening the container, inspect the packaging for any obvious signs of damage or mishandling.
• Write any discrepancy or visual damage on the bill of lading before signing.
• Allow the condensing unit to sit for 24 hours prior to start-up. The condensing unit can be placed in the installation
location, piped and evacuated during this time.
Note: CellarCool units are manufactured in the USA and tested prior to shipment.
• Review the packing slip to verify contents.
• Check the model number to ensure it is correct.
• Check that all factory options ordered are listed.
If any items listed on the packing slip do not match your order information,
contact CellarCool Customer Service immediately.
Check all shipped boxes for the following contents:
Main Evaporator Box
°
F
(1) WM&FD evaporator unit
Wall-Mount Accessory Kit
Ducted Accessory Kit
(1) Installation kit includes:
(2) ½” 90° barb ttings
(1) ½” barb tee
(4) 1¾” hex-head screws
(1) Bypass plug
(4) Cable tie mounts
(2) Cable ties
°
F
(1) Filter grille
(1) Black strain relief
Main Condensing Unit Box
(1) ¼” sight glass
(1) ¼” lter drier
(1) WM&FD tech manual
(1) WM&FD owner’s manual
(1) Split system warranty checklist
(1) Black strain relief
(1) Retractable bottle probe
(1) Short controller communication cable
(1) 50-ft bottle probe
(1) Remote controller
(1) 50-ft controller communication cable
(1) Condensing unit
Please leave the unit in its original box until you are ready for installation. This will allow you to move the product safely without
damaging it. When you are ready to remove the product from the box, refer to the installation instructions.
TIP: Save your box and all packaging materials. They provide the only safe means of transporting/shipping the unit.
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(1) Duct plenum
WM&FD 030118
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°
F
QUICK REFERENCE GUIDE
Front / Side View
Evaporator unit
WM & FD SERIES
Rear / Side View
Filter grille
Controller
Mounting keyholes (4)
THROUGH THE WALL
Option 1
Knockout for wiring
Knockout for suction line
Knockout for liquid line
Knockout for drain line
Circular connection
mounting location for
bottle probe
Liquid line knockout
Suction line knockout
INSIDE CELLAR
Option 2
Knockout for drain line
Knockout for wiring
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Page 8
°
F
Evaporator unit
Filter grille
Controller
WALL-MOUNTED UNIT SPECIFICATIONS
3500 Condenser
(Air-Cooled
Condensing Unit)
5000 Evaporator
(Fan Coil Unit)
Model
3500 Evaporator
(Fan Coil Unit)
Cellar Size (cu. ft.) 1000 2000
Dimensions
BTUh with 90°F air entering the condenser coil
20.5”W x 15.5”H x 16.1”D 12”W x 13.5”H x 18”D 20.5”W x 15.5”H x 16.1”D 12”W x 13.5”H x 18”D
3650 5211
CFM 270 190 270 350
Refrigerant R-134a
Condensing Unit HP 1/3 1/2
Voltage Rating 115V (20-amp dedicated circuit required)
Weight (lbs) 56 56 56 66
Amps (starting/running) 2/1 32.7/7.2 2/1 48/9.5
dBA 54 65 54 65
Drain Line ½” ID clear plastic tubing (not included)
5000 Condenser
(Air-Cooled
Condensing Unit)
Installation
Thermostat
Evaporator unit is installed in the cellar or up to 25 ducted feet away.
Condensing unit is installed up to 100 feet from evaporator unit.
Digital display with 50-ft. cable and 50-ft. bottle probe
Temp. Delta 55°F temperature dierential between cellar environment and condensing unit intake air
Warranty Two-year limited warranty (parts and labor)
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Return air
WM & FD SERIES
Supply air
°
F
Duct plenum
Remote controller for ducted systems
FULLY DUCTED UNIT SPECIFICATIONS
3500 Condenser
(Air-Cooled
Condensing Unit)
5000 Evaporator
(Fan Coil Unit)
Model
3500 Evaporator
(Fan Coil Unit)
Cellar Size (cu. ft.) 1000 1750
Dimensions
BTUh with 90°F air
entering the condenser
coil
20.5”W x 15.5”H x 20”D
12”W x 13.5”H x 18”D
20.5”W x 15.5”H x 20”D
3120 3788
CFM 200 190 200 350
Refrigerant R-134a
HP 1/4 1/3
Voltage Rating 115V (20-amp dedicated circuit required)
Weight (lbs) 57 56 57 66
Amps (starting/running) 2/1 32.7/7.2 2/1 48/9.5
5000 Condenser
(Air-Cooled
Condensing Unit)
12”W x 13.5”H x 18”D
dBA 54 65 54 65
Drain Line ½” ID clear plastic tubing (not included)
Installation Use 8” supply and 10” return insulated ducting. Ducting should not exceed 25 feet from cellar.
Thermostat Remote digital display with 50-ft. cable and 50-ft. bottle probe
Temp. Delta 55°F temperature dierential between cellar environment and condensing unit intake air
Warranty Two-year limited warranty (parts and labor)
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CONDENSING UNIT QUICK REFERENCE GUIDE
WM&FD 3500 Condensing Unit
Standard Electrical Box
Cold Weather
Start Kit Electrical
Box (if equipped)
Fan Cycling Switch
Cut-Out: 75 psi
Cut-In: 120 psi
Low-Pressure Switch
Cut-Out: 5 psi
Cut-In: 20 psi
WM&FD 5000
Condensing Unit
Standard Electrical Box
Suction Line
Service Valve
Low-Pressure Switch
Fan Cycling Switch
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Suction Line Service Valve
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WM & FD SERIES
PREPARING THE WINE CELLAR
The performance and life of your system is contingent upon the steps you take in preparing the wine cellar.
Note: Improperly preparing your enclosure or incorrectly installing your unit may cause unit failure, leaking of condensation,
and other negative side eects.
It is highly recommended that you obtain the assistance
of a wine storage professional.
Wine storage professionals work with licensed contractors, refrigeration technicians, and racking companies to build well-insulated, beautiful, and protective wine cellars. CellarCool has put together some useful tips to assist in the installation process. Our
recommendations are meant to act as a guide in the process of building a proper enclosure. Your intended location may have
specic needs which we do not address.
Wall & Ceiling Framing
Build wine cellar walls using standard 2x4 or 2x6 boards and ceiling joists without violating local or state codes in your area. As a
general rule, the thicker the walls and the higher the insulation value, the more consistent your cellar temperature will be.
Insulation
Insulation is REQUIRED in order to properly use CellarCool products. It is vital that all walls and ceilings be insulated to keep the
cellar temperature as consistent as possible during the summer and winter months. Standard berglass or rigid foam insulation
is normally used in cellar construction; in some cases, “blown-in” insulation is used. The R-value, or quality of insulation, is
determined by the rate at which heat passes through the insulation. The higher the R-value, the more resistant the insulation is
to conducting heat, and the more consistent your wine cellar’s temperature will be. Using higher R-values in insulation will lower
your operating costs and CellarCool unit run time. (R-13 is the recommended minimum; R-19 is preferred for interior cellar walls,
and R-30 for ceilings and exterior walls.)
Vapor Barrier
Water vapor creates its own pressure, separate from the ambient air pressure, and will intrude into colder/drier areas. A vapor
barrier is REQUIRED in order to prevent the intrusion of water vapor and maintain the correct cellar temperature and humidity. It
is recommended that 6-millimeter plastic sheeting be applied to the warm side of the cellar walls. The vapor barrier must also be
applied to the outside walls and ceiling. If it is impossible to reach the outside, then the plastic must be applied from within the
cellar. The most common method is to wrap the entire interior, leaving the plastic loose in the stud cavity so the insulation can
be placed between each stud. All of the walls and ceiling must be wrapped in plastic for a complete vapor barrier.
In areas of high humidity, such as Southern and Gulf States, the vapor barrier will prevent inltration of warm moist air. The moist
air can cause mold to form, and standing water in drain pans promote microbial and fungal growth that cause unpleasant odors
and indoor air quality problems. If mold is found, remove it immediately and sanitize that portion of the unit.
Note: High humidity signicantly increases the heat load on the cooling system.
Any break in the vapor barriers (cut, nail hole, over-lapping, etc.) will cause a moisture leak and must be sealed. The electric
conduit is a “duct” for vapor to travel in. The conduit should be caulked and sealed on the warm air end.
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Mounting the Evaporator Unit
The evaporator unit must be mounted within 18“ of the top of the room in order to achieve sucient cooling. As the
room cools down, the warm air will rise to the ceiling. Mounting the unit high in the room will create a consistently cool
environment by capturing the warm air and replacing it with cool air. Mounting the unit low in the room will result in a
temperature variation in the room due to the unit’s inability to draw warm air from the ceiling of the cellar to the unit itself, and
cold air settling to the oor.
Keep Clear
Wine Cellar
Unobstructed Airow
Unobstructed airflow to and from the system is critical for the system’s overall performance and lifespan. Make sure there
is a minimum of three (3) feet of horizontal clearance in every direction around the unit (ve feet is ideal). The air blown
by the fans needs to circulate and either dissipate or absorb heat from the space. The system will operate more efficiently with a
greater amount of air to exchange.
Note: Avoid attempting to camouflage the unit. This will restrict airflow and thus the systems ability to work efficiently.
Door and Door Seal
An exterior grade (1¾”) door must be installed as a cellar door.
It is essential that weather stripping is attached to all 4 sides of
the doorjamb. A bottom “sweep” or threshold is also required.
The door must have a very good vapor seal to prevent warmer
moist air from leaking into the cellar. One of the most common
problems with cooling systems running continually is due to
the door not sealing properly. In cases where glass doors
are used and the room size is close to the recommended
system size, the next larger size CellarCool system should
be used. This will compensate for the insulation loss due to the
lower insulating rating of glass.
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WM & FD SERIES
Ventilation
The necessity of dissipating heat away from the condensing unit is critical to the unit’s performance and cannot be overstated. As
the system operates and cools, a greater amount of heat is generated on the condensing side of the system. Adequate ventilation
is required in order to dissipate heat away from the condensing unit. If ventilation is inadequate, the exhaust will heat up the area
or room and adversely aect the systems ability to cool. In some cases, it may be advisable to install a vent fan to dissipate heat
within the exhaust area on the condensing side of the system. However, you must have a fresh air inlet as well.
Note: If you are unsure about having adequate ventilation in your install location, please
contact us to assess your specic installation at [email protected] or 1-855-235-5271.
Evaporator unit
BACK - EXHAUST SIDE
FRONT - WINE CELLAR
Condensing unit
Exterior cellar wall
Ambient Temperature Factor
The cooling system has the ability to cool a wine cellar eciently to 55°F as long as the ambient temperature of the
area that it is exhausting to does not exceed 110°F. Therefore, you want to exhaust the condensing unit in a space which will not
exceed 110°F. Otherwise the system will not have the capacity to keep the wine at a desirable 55°F.
WARNING! Allowing your system to operate in high ambient temperatures for
extended periods of time will greatly decrease the life of your system and void
your warranty. The cooler the temperature of the air entering the condenser coil,
the more cooling capacity the system has. The less heat gain through the common
wall, the less the electricity consumption.
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Page 14
LIQUIDMEASURING THERMOSTAT SYSTEM BOTTLE PROBE
CellarCool cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating bottle probe contains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature
setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity. By measuring the
liquid temperature rather than air, the unit will operate 75–80% of the time.
Setting up the Bottle Probe:
1. Locate an empty wine bottle.
2. Fill it 75% full with room-temperature tap water.
3. Place bottle probe securely into bottle as seen in Figure 1.
4. Place bottle off to the side of the unit in your wine cellar, with the probe level.
5. To ensure a consistent temperature, place bottle probe approximately three
(3) feet away from the air output and not in the flow of the air.
It is recommended that the bottle be placed in a central location of your
wine cellar. Avoid pulling too much on the probe cord. It may become
disconnected resulting in limited functionality of the unit.
Note: The thermostat can be set between 50–67°F.
Remember: The CellarCool unit operates based on the temperature of the water.
Do not be misled by thermostats reading air temperature. The air temperature
in the cellar will be cooler than the liquid temperature of the wine while it is
reaching the optimum balanced temperature.
Figure 1
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WM&FD 030118
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SYSTEM OPERATION
WM & FD SERIES
Initial Start-Up
When the unit is powered on, the snowake symbol will ash
four times, indicating that the controller is calling for cooling.
The snowake symbol and fan symbol will then remain
steadily illuminated, indicating that the system is operating.
Set Point
The set point is preset at the factory at 55°F. It can be adjusted
by the customer to temperatures between 50 and 67°F (in 1°F
increments).
Indoor Fan Operation
The indoor fan will run when the controller is calling for cooling and turn o once the cooling cycle has ended. If, however,
the customer wishes to raise the relative humidity of the wine
cellar, the “fan on” (Fon) and “fan o” (FOF) functions may be
adjusted.
The FOF cycle should be shortened rst. This will reduce the
amount of time that the fan remains o following a cooling
cycle. The Fon setting may then be lengthened to allow the
fan to run longer and reintroduce a portion of the moisture
removed during the cooling process back into the wine cellar.
For more information about Fon/FOF parameters, refer to the
Controller Functions chart.
Anti-Short Cycle
The Anti-Short Cycle ensures that the unit will remain o for
a period of 5 minutes after the unit has reached the set point.
This allows the pressure in the refrigeration system to equalize
prior to starting the compressor.
Digital Keypad
The keypad on the controller is designed to give the user the
ability to adjust parameters such as set point and Fon/FOF
settings. (See Customer Preference Selection Mode chart for
details.)
The bottle probe temperature is displayed by default. “Def” is
displayed during the Anti-Frost Cycle. The bottle probe and
evaporator probe temperatures can be accessed by pushing
the SET button and scrolling through “PB1” (bottle probe), and
“PB2” (evaporator probe).
Safety Features
Once the compressor relay is de-energized, the controller
must wait 5 minutes before reenergizing the relay. This
prevents the compressor from repeatedly turning o and on. If
the unit is calling for cooling during this time, the compressor
symbol will blink, indicating that cooling is needed but the
control is waiting for the Anti-Short Cycle delay.
In the event of a faulty bottle probe, the compressor will cycle
o for 10 minutes and on for 40 minutes. “P1” will be displayed
on the screen.
Alarms
See “Alarm Codes” in the Controller Functions chart.
Anti-Frost Cycle
The Anti-Frost Cycle is a precautionary measure, as icing or
frosting of the coil does not occur during normal operation.
The system will go through a Anti-Frost Cycle every 4 hours.
During the Anti-Frost Cycle, the indoor fan will provide air
ow across the indoor coil, which will evaporate any frost
accumulation.
Operation in Low Ambient Temperatures
If the condensing unit is installed outside (where the unit may
be exposed to low ambient temperatures), the fan may cycle
on and o. The purpose of the fan cycling is to maintain the
system’s high side pressure, which will ensure an adequate
refrigeration process.
Bottle Probe Failure Protection
In the event that a bottle probe should fail, the APST (Advance
Product Safety Technology) will automatically transition the
refrigeration compressor cycles to a predetermined timed
ON/OFF series (based on detailed laboratory testing), which
will ensure that the product is kept within a safe temperature
range.
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CONTROLLER FUNCTIONS
°
F
°
F
°
F
°
F
Inactive
View Set Point
Change Set Point
(Press and hold 3-5 sec)
High History
Scroll Button
Cellar Pre-Chill
(Press and hold 3-5 sec)
°
F
Low History
Scroll Button
Power On/O
Button/Symbol Normal Functions
ON/OFF
UP/DOWN
ARROWS
CELLAR PRE-CHILL
(CPC)
The ON/OFF button allows the customer the convenience of turning the refrigeration system ON or
OFF from the keypad. This feature does not disconnect power from the unit. In order for the power
to be shut o from the unit, the power cord must be disconnected from the power source.
To power o the system, press the ON/OFF button. A number will appear, followed by three dashes
( - - - ), which will then disappear and be replaced by the word “OFF” and the orange clock symbol.
After three seconds, the “OFF” disappears, leaving only the clock icon.
To power the system on, press the ON/OFF button. The snowake symbol will ash four times, indicating that the system is calling for cooling. The snowake symbol and fan symbol will then remain
steadily illuminated once the system is operating.
Use these buttons to scroll up or down the CPSM (Customer Preference Selection Mode) menu.
They can also display the highest and lowest temperatures sensed by the bottle probe. This feature
allows the customer instant access to recorded bottle probe temperature data. It can be easily reset
to reect current temperatures.
1. Press the UP ARROW or the DOWN ARROW once, and the highest or lowest temperature (Hi/Lo)
sensed by the bottle probe will be displayed.
2. To reset the Hi/Lo sensor, press and hold the SET button when the Hi/Lo value is shown on the
digital keypad. Continue to hold the SET button until “rSt” appears on the display and then
blinks. This will erase the past recorded “Temperature Data History” and start recording from the
current time and temperature. Temperatures displayed reect bottle probe temperatures from
that point in time onward.
3. The Hi/Lo feature should be reset at initial start-up and after the cellar or cabinet has reached its
normal operating temperature, generally 55°F.
4. To lock the controller, press and hold the UP and DOWN ARROW buttons simultaneously until the
code “POF” appears. The controller is now locked. You may still view the Hi/Lo temperature data
by pressing the UP or DOWN ARROW buttons individually. To unlock the controller, press and
hold the UP and DOWN ARROW buttons simultaneously again. The code “PON” should appear.
The controller is now unlocked.
The CPC feature is activated by pressing the UP ARROW button for 3-5 seconds. The CPC logo (a
snowake with an arrow around it) will appear on the digital display. The CPC feature can be terminated by pressing the UP ARROW button for 3-5 seconds. The feature will also self-terminate after 6
hours.
1. The CPC feature may be used to pre-chill the cellar prior to loading it with warm product. Once
the feature is activated, the system will run for the next 6 hours regardless of the temperature
inside the wine cellar. After the 6-hour time period expires, the set point will automatically return
to the original set point of 55°F (or whatever the customer has set).
2. The CPC feature can be conveniently adjusted to the customer’s specic needs by accessing “Customer Preference Selection Mode” (CPSM). See CPSM instructions.
Compressor is On
Fans are On
Unit is in Anti-Frost Mode
Unit is in Pre-Chill Mode
Alarm is Present
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WM & FD SERIES
SET
ALARM
1. Press the SET button once and to view the Set Point. After approximately 15 seconds, the
keypad will return to normal operation and display the bottle probe temperature.
2. Press the SET button once and to view the Set Point. Press the UP ARROW or DOWN
ARROW buttons to change the set point. Press the SET button again and the numbers will blink,
conrming the change in Set Point. After approximately 15 seconds, the display will return to
normal operation and show the bottle probe temperature.
3. Press and hold the SET button during the display of the Hi/Lo “Temperature Data History” (hold
the button down until “rSt” blinks on the display). This will erase the past recorded data le and
start recording from the current time and temperature.
4. Press the SET and the DOWN ARROW buttons simultaneously for 3-5 seconds to access Customer Preference Selection Mode (CPSM). CPSM allows the customer to ne-tune their
WhisperKOOL unit’s controls, such as humidity, pre-chill duration, and so on (see next page).
The Alarm symbol is shown when the unit encounters an issue that needs attention. Alarm codes
are explained below.
Alarm Codes
Message Cause Solution
P1
Faulty bottle probe connection Check wire connections at terminals #5 & #6 on the control board
P2
LA
POF
Defective bottle probe Replace the bottle probe
Faulty evaporator probe connection Check wire connections at terminals #3 & #4 on the control board
Defective evaporator probe Replace the evaporator probe
The bottle probe is sensing a temperature of 4°F below the set point
Defective bottle probe Replace the bottle probe
The controller is locked Hold UP ARROW and DOWN ARROW buttons for 3 to 5 seconds to dis-
Allow the room to warm up, which will increase the temperature of the
wine
able. “PON” should appear.
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Page 18
CUSTOMER
PREFERENCE
SELECTION
MODE
Customer Preference Selection Mode (CPSM) permits customers to ne-tune the control operating
system of their WhisperKOOL unit. The CPSM menu is accessed by pressing the SET and the DOWN
ARROW buttons simultaneously for 3-5 seconds.
The following CPSM options are available in the menu:
HY - bottle probe dierential: This is measured in degrees Fahrenheit. If set to 1, and your unit’s set
point is 55°F, then the system will begin cooling when the bottle probe temperature reaches 56°F.
Pr2 - advanced options: This menu is only accessible using a password and is not available for
adjustment.
Prd - probe display: This allows you to briey view the temperature of the evaporator coil probe.
Adr - instrument address: Deactivated.
Under normal conditions, after the set point has been reached, the fan begins an ON/OFF cycle. This
will continue until the system returns to cooling mode. “Fan o” (FOF) comes rst, followed by “fan
on” (FOn).
FOF - Humidity Management Enhancement (“fan o”): This setting controls how long the fan
stays o after the set point has been reached. It is preset at 15 minutes. This setting should not be
adjusted, as most properly constructed wine cellars retain an ample amount of humidity during
the “fan o” cycle. If, however, you wish to decrease the duration of the “fan o” cycle (in order to
increase the wine cellar’s relative humidity), you can adjust this setting in the CPSM menu.
FOn – Humidity Management Enhancement (“fan on”): The “fan on” time is preset to zero
minutes. This keeps the relative humidity of the wine cellar at a stable level. If, however, you wish
to raise the relative humidity (Humidity Management Enhancement) of your wine cellar, you can
increase the duration of the “fan on” cycle in increments of ve (5, 10, or 15 minutes). After making
any adjustment to the “fan on” cycle, you should wait a minimum of 3 days before making any
additional adjustments. This will allow the cellar sucient time to acclimate to the new Humidity
Management Enhancement setting.
rEd - remote display: This allows you to choose which probe temperature will be permanently
shown on the display. You can select either “PB1” (bottle probe) or “PB2” (evaporator coil probe).
Lod - local display: Nonfunctional.
Con/Cof – “compressor on” and “compressor o” time: In the event that there is a P1 failure/alarm
(see page 36, the compressor/refrigeration system automatically starts a predetermined ON/OFF
cycle, which is controlled by the preset “compressor on” and “compressor o” times. The compressor
is automatically set to be “on” for 40 minutes, and “o” for 10 minutes . The customer can adjust
these ON/OFF times in order to maintain the desired temperature in the wine cellar.
CCt – Cellar Pre-Chill Duration: This option is normally set at 6 hours, but can be set by the
customer for 0 to 23.5 hours.
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MAINTENANCE SCHEDULE
WM & FD SERIES
Monthly
Quarterly
Annually
1. Check coils
2. Check for unusual noise or vibration
3. Check the drain line to see if it is above the waterline (if draining into a vessel)
1. Use a vacuum with brush attachment to clean coils; be careful not to crush coil ns when cleaning
2. Change duct lter if the system is ducted
1. Inspect for corrosion
2. Check wiring connections and integrity of cords
3. Pour a 50/50 bleach solution into the drain line every spring
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NOTES
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WM & FD SERIES
TROUBLESHOOTING GUIDE
Unit has ice forming on the evaporator unit
Possible cause Solution
Evaporator lter or coil is dirty Remove the lter and wash it, then clean the coil with a vacuum.
If coil is very dirty, use a spray bottle with a small amount of liquid
dish detergent or coil cleaner. Spray coil, let set for ve minutes, then
ush with fresh water.
There is something blocking the supply and/or return air
The evaporator fan is not turning on Call a service tech to troubleshoot
The evaporator unit has not gone through its Anti-Frost sequence
yet
If evaporator unit continues to ice
Unit does not run/power up
Possible cause Solution
Evaporator Unit is not plugged in Make sure the unit is plugged into an outlet
Power switch not on Turn unit on by pressing the power button on the control
Line voltage rating is incorrect for the system Check line voltage to make sure it is 110V-120V
Bottle at setpoint Lower setpoint
Thermostat not calling for cooling
Faulty thermostat or wiring Call Customer Service at 1-800-343-9463
Remove blockage
Check the coil for surface ice. Melt with blow drier until coil is warm
to the touch. Soak up water with a towel.
Observe ice formation pattern. If only part way up the coil face, the
system could be low on refrigerant. If all the way up, the coil may be
dirty or airow is blocked.
Lower setpoint
Cellar temperature is too warm
Possible cause Solution
The temperature of the room to which the condensing unit
exhausts exceeds 110°F
The system is undersized for the cellar Order correct size system
There is something blocking the supply and/or return air on the
evaporator unit or the condensing unit
Evaporator Unit is mounted too low in the cellar Relocate unit so the distance from the ceiling and top of the unit is
One or more of the fans is not turning on
Compressor is not turning on
Compressor keeps cycling on overload
Poor seal around door or other areas requiring a seal (around the
unit, wall joints, etc.)
Setpoint too high
Evaporator coil is frosted or iced up Observe ice formation pattern. If only part way up the coil face,
Intake temperature must drop below 110°F
Remove air ow obstruction
no more than 18”
Please contact the installing technician to troubleshoot
Please contact the installing technician to troubleshoot
Make sure all fans are working and there is no airow obstruction
Make sure there are no air gaps around the door. If door seal is
damaged, replace it.
Lower the setpoint
evaporator unit could be low on refrigerant. If so, contact your
installing technician to assist with troubleshooting.
System runs constantly
Possible cause Solution
Leaky door seal or poorly insulated cellar Fix leaky door seal and insulate cellar.
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Page 22
Unit leaks water
Possible cause Solution
Evaporator unit is not level Evaporator unit should be level on the wall to prevent leaking
Drain line clogged or kinked Check drain line to make sure water can ow freely
Drain is clogged, preventing water from escaping Disconnect drain and clear it out; open access door and check drain
for blockage
Drain line does not have a downward slope Fix drain line so there is a downward slope from the unit to the drain
Coil is iced, causing drain pan to freeze and water to overow Melt ice with blow drier. Soak up with a towel.
Unit runs but does not cool
Possible cause Solution
Lack of air ow Make sure fan is unobstructed and that the evaporator lter, evapo-
rator coil, and condenser coil are clean and free of debris
System undersized Contact Customer Service at 1-800-343-9463
Compressor is overheating Shut system o for 1 hour to allow compressor to cool. Turn back on
and check for cooler airow out. If compressor runs, check for and
clean condenser coil as possible cause of compressor overheating.
If problem repeats, contact you installing technician to assist with
troubleshooting.
Evaporator fan runs but compressor does not
Possible cause Solution
Running an Anti-Frost Cycle 1) If the system is maintaining the correct cellar temperature and
there is a dripping snowake symbol illuminated on the keypad, the
system is going through an Anti-Frost Cycle. No action is required.
2) If the system is not maintaining the correct cellar temperature,
this may be due to a dirty evaporator lter or coil.
3) Call the installing technician to troubleshoot, as the system may
be low on charge or require an adjustment to the TXV.
Compressor and/or starting components faulty Please contact the installing technician to troubleshoot
System may be performing the WHM function Allow cooling system to revert back to cooling mode
Compressor may have overheated Shut system o for 1 hour to allow compressor to cool. Turn back on
and check for cooler airow out. If compressor runs, check for and
clean condenser coil as possible cause of compressor overheating.
If problem repeats, contact your installing technician to assist with
troubleshooting.
Compressor runs but evaporator fan does not
Possible cause Solution
Faulty fan motor Please contact the installing technician to troubleshoot
Faulty controller Please contact the installing technician to troubleshoot
Compressor short cycles
Possible cause Solution
Evaporator unit blows on bottle probe Move bottle probe to a more central location
System low on refrigerant charge Please contact the installing technician to troubleshoot
Condensing fan motor/capacitor faulty Please contact the installing technician to troubleshoot
Compressor and /or starting components faulty Please contact the installing technician to troubleshoot
Humidity in cellar too low
Possible cause Solution
Not enough moisture Raise the “fan on” setting to increase the humidity level
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TECHNICAL ASSISTANCE
CellarCool Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacic Standard Time.
The appointed customer service representative will be able to assist you with your questions and warranty information more
eectively if you provide them with the following:
• The model and serial number of your CellarCool system(s).
• Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and room size.
• Photos of the cellar and installation location may be needed.
Contact CellarCool Customer Service
1738 E. Alpine Ave
Stockton, CA, 95205
www.cellarcool.com
Email: [email protected]
Tech Support & Customer Service: 1-800-343-9463
Sales & Sizing Assistance: 1-855-235-5271
Fax: 209-466-4606
ACCESSORIES FOR COOLING UNITS
CellarCool offers accessories to enhance and customize your wine cooling unit.
Condensate Pump Kit
The condensate pump kit automatically removes water that drips out of the evaporator unit’s drain line. The pump is controlled
by a float/switch mechanism that turns the pump on when approximately 2¼” of water collects in the tank, and automatically
switches off when the tank drains to approximately 1¼”. The condensate pump kit allows the excess condensate to be pumped up
to 20 feet away from the unit.
Exterior Housing
If the cooling unit is installed outside, it will need protection from sun, wind, and rain. The exterior housing protects the condensing
unit portion of the split system from the elements when installed outdoors.
Accessories can be purchased at www.cellarcool.com
www.cellarcool.com | Page 21
Page 24
Split System Series
Product Warranty Information
CellarCool Product Terms and Conditions
Including Product Limited Warranty And Product Installation Requirements
For CellarCool Split System Series
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR CELLARCOOL COOLING
SYSTEM. INSTALLING YOUR CELLARCOOL COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF
THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE,
YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.
1. Purchase of a CellarCool Cooling System assumes that the Purchaser (“End User”) fully accepts and agrees
to the Terms and Conditions set forth in this document. The Terms and Conditions of Sale and Owner’s Manual
are shipped with each unit and, if another copy is needed, replacement copies can be downloaded from the
company website (cellarcool.com) or by contacting CellarCool directly for a new copy. CellarCool reserves the
right, in its sole discretion, to change its Terms and Conditions at any time, for any reason, without notice.
2. CellarCool Product Installation and Limited Warranty
A. Purchaser of the product must arrange for the product to be installed by a certied HVAC/R technician in
accordance with procedures set forth by CellarCool and described in the CellarCool Owner’s Manual.
B. The HVAC/R technician installing the product must complete the designated portion of the Split Startup Checklist
and provide licensing or certication identication number information to assist in the warranty registration
process.
C. Purchaser must return the completed Split Startup Checklist to CellarCool within thirty (30) days of installation
of Product. The Split Startup Checklist must be approved by CellarCool to activate the Limited Warranty. If the
Split Startup Checklist is approved, Purchaser will be sent activation approval documents and will start receiving
the benets of the Limited Warranty throughout the warranty period. If the Split Startup Checklist is incomplete,
Purchaser will be informed they have ve days to complete the Split Startup Checklist and re-submit to
CellarCool. The Split Startup Checklist will be reviewed again, and if denied, Purchaser will be informed that they
have 10 business days for corrective action. Failure to register the Product may result in loss of warranty.
D. Purchaser is responsible for the full costs of installation and any additional parts required for the proper and
complete installation of the product.
E. For Split Systems returned to CellarCool in accordance with the terms and conditions of the Limited Warranty,
CellarCool warrants against defects in material and workmanship as follows:
1. LABOR - For a period of two (2) years commencing on the date of purchase, CellarCool will, at its option
and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or
installing warranty parts. Invoice for service must be forwarded to CellarCool for assessment and
processing. The Split System warranty is invalid if there is attempted repair by anyone other than an HVAC/R
technician approved by CellarCool to service the Product.
2. PARTS - For a period of two (2) years commencing on the date of purchase, CellarCool will supply, at no
charge, new or rebuilt replacement parts in exchange for defective parts. Replacement parts are warranted
only for the remainder of the original warranty period.
3. FREIGHT - For a period of two (2) years commencing on the date of purchase, if after CellarCool approved
evaluation the original Product failure is determined to be the cause of a manufacturers defect, and not the
cause of an installation error or other cause, CellarCool will cover at its option, freight for the replacement
parts or Product.
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The following part or cause of failure is not the responsibility of CellarCool:
• Improper voltage supply
• Line set with screw connectors (high end and low end)
• Leaks found at the braze points when performing pressure check
• Unit that has been charged incorrectly
• Incorrect tubing diameter used on line set
• A unit that has been wired incorrectly
• Valve stem on condenser side
• Improper installation of P-Trap
• Lack of P-Trap (if required)
• Condensers that are installed outdoors or in elements that would aect operation without proper cover or
housing. (Housing is available from Manufacturer).
Product Warranty Limitations and Exclusions.
1. This limited warranty does not cover cosmetic damage caused during installation, damage due to acts
of God, commercial use, accident, misuse, abuse, negligence, or modication to any part of the Product.
Delivery and installation of the Product, any additional parts required, as well as removal of the Product if
warranty work is required, are all at the sole cost, risk and obligation of the End User.
2. This limited warranty does not cover damage due to improper installation or operation or lack of proper
maintenance of the Product, connection of the Product to improper voltage supply, or attempted repair of
the Product by anyone other than a technician approved by CellarCool to service the Product.
3. This limited warranty does not cover any Product sold “AS IS” or “WITH ALL FAULTS.”
4. Product that has been replaced during warranty period does not extend the warranty period past the
original date of purchase.
5. This limited warranty is valid only in the continental United States. Sales elsewhere are excluded from this
warranty.
6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is
evidence that the Product is within the Limited Warranty Period, must be presented by the End User to
CellarCool in order to obtain limited warranty service.
7. This limited warranty is void if the factory applied serial number has been altered or removed from the
Product.
8. This limited warranty is voided if installed in an enclosure of insucient design that does not follow the
Product installation requirements stated herein and in the owner’s manual.
9. Removing the rivets from the Product’s unit housing without prior authorization from CellarCool voids this
limited warranty.
10. The End User must rst contact CellarCool Customer Service by telephone (at 1-800-343-9463) prior to
attempting service on any Product still under the limited warranty; else the limited warranty is voided.
11. 11. This limited warranty does not cover Product being concealed by, but not limited to, vegetation, fabric,
shelving, mud, snow, or dirt. Product must not be painted or limited warranty will be void.
12. This limited warranty does not cover exposure to corroding environments such as, but not limited to,
petroleum and gasoline products, cleaning solvents, caustic pool chemicals, and marine air.
13. This limited warranty does not cover any cause not relating to Product defect.
14. THE REPAIR OR REPLACEMENT OF THE PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE
EXCLUSIVE REMEDY OF YOU, THE END USER, AS WELL AS ANYONE ELSE IN THE CHAIN OF TITLE OF THE
PRODUCT, DOES NOT START A NEW LIMITED WARRANTY TIME PERIOD, AND IS IN LIEU OF ALL OTHER
WARRANTIES (EXPRESS OR IMPLIED) WITH REGARD TO THE PRODUCT. IN NO EVENT SHALL CELLARCOOL
BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR CONTINGENT DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THE IMPLIED WARRANTIES OF MERCHANTABILITY
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AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED. Some states do not
allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited
warranty gives you specic legal rights, and you may have other rights, which vary from state to state.
15. Failure of the End User to comply with all of the Product Installation Requirements, Maintenance
Requirements and End User Requirements may, at CellarCool’s sole discretion, void this limited warranty.
16. No one has any authority to add to or vary the limited warranty on this Product.
3. Maintenance Requirements
The End User is responsible for checking the coils on the condenser unit and vacuuming them every three months
to maintain them free of debris. It is the End User’s responsibility to clean o any accumulated dust, lint, or other
debris from the front and rear intake grills; failure to do this on a regular basis will restrict the airow and may
aect the Product’s ability to function properly. Periodically cleaning the Product’s vents will help assure maximum
cooling eciency. The drain tube must also be checked and kept clean and free of debris and mold to maintain
proper performance.
Mold is a natural living organism in the environment. It exists in the air in the form of microscopic spores that move
in and out of buildings through doors, windows, vents, HVAC systems and anywhere else that air enters. Once it is
discovered, mold must be addressed quickly and appropriately. Delayed or improper treatment of mold issues can
result in costly and reoccurring repairs. If the End User suspects a mold problem, it is always best to hire a qualied
and experienced mold remediation specialist.
4. Additional End User Costs And Responsibilities
Terms and conditions for replacing the Product that is being evaluated for limited warranty:
1. After evaluation by a certied HVAC/R technician and the Product is found to be irreparable in the eld,
contact CellarCool Customer Service to arrange for replacement under the warranty guidelines. When a
claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser skid
from CellarCool at retail price. Upon installation of the new condenser skid by a certied HVAC/R Technician,
the HVAC/R Technician must complete the Installation Checklist and End User must submit the Installation
Checklist to CellarCool Customer Service for approval. The original condenser skid must be returned within
21 days to CellarCool for failure analysis. If the Installation Checklist is approved and the failure is evaluated
as defective and not installation error or other reason, the End User will be refunded for the cost of the
replacement skid.
2. If the Product failure is evaluated and it is determined that it is an installation error or other reason, all costs,
including shipping will be the responsibility of the End User.
The following items are not covered under any warranty and are the sole responsibility of the End User:
A. End Users should satisfy themselves that the Product they are purchasing is suitable for their particular
needs and requirements, and thus no responsibility will be placed with CellarCool for the End User’s
decisions in this regard.
B. End Users must assure that the product is installed by a certied HVAC/R technician. Failure to do so will
result in Voiding the Limited Warranty.
C. It is the End User’s responsibility to secure safe haven/storage for ANY AND ALL items that are being kept
and stored in the End User’s wine cellar, including any Product. CellarCool takes no responsibility for
the safety and preservation of the aforementioned items in the event that the environment becomes
unsuitable to maintain a proper storage environment.
D. End User is responsible for initial installation costs, including, but not limited to, labor costs and the cost of
any additional parts necessary to complete the installation.
E. End User is responsible for all costs incurred for the installation and/or removal of the Product, or any part
thereof, unless such cost has been agreed by CellarCool to be a warranty repair prior to the work being
performed.
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5. Sales and Use Tax
CellarCool only collects California sales tax for orders shipped within the State of California; CellarCool does not
collect sales tax for orders shipped to other states. However, the Purchaser and the End User may be liable to the
taxing authority in their state for sales tax and/or use tax on the Product. The Purchaser and the End User should
each check with their state’s taxing authority for sales and use tax regulations.
6. Customer Service and Troubleshooting
CellarCool’s customer service department is available to answer any questions or inquiries for End Users regarding a
CellarCool Product, as well as to assist in performing basic troubleshooting, Monday through Friday, from 6:30 a.m.
to 4:00 p.m. PST, at telephone number 1-800-343-9463. CellarCool reserves the right to have a certied, CellarCoolapproved, HVAC/R technician go on site and inspect the product if the initial trouble shooting warrants further
investigation. CellarCool Corporation is located at 1738 East Alpine Avenue, Stockton, California 95205.
7. Request for Product Evaluation and Repair Under Warranty
SPLIT SYSTEM FIELD SERVICE WARRANTY POLICY: This Policy is to clarify what falls under Warranty Service and
what becomes the responsibility of the Owner. CellarCool (“manufacturer”) strives to provide our customers with a
superior Product and we back our Product with a Two Year Limited Warranty. Please review the CellarCool Product
Terms and Conditions including Product Limited Warranty and Product Installation Requirements to ensure you
have a complete understanding of our Policy and coverage of your Split System.
ARBITRATION: Any disputes arising out of or in connection with the installation and warranty of the Split System
shall be referred to and nally resolved by a CellarCool approved Independent Certied HVAC/R Technician. The
evaluation of the Technician on all issues or matters of identifying the responsible party (CellarCool or Installing
Technician) shall be determined in a written report. This report will be made available to all concerned parties. If
discovered under warranty, CellarCool will assume the nancial responsibility under their warranty guidelines.
If the report nds the Owner’s Installer as the responsible party, CellarCool will provide all documentation to
the customer to substantiate the ndings. This will include the Invoice from the Independent Certied HVAC/R
Technician and the written report of the ndings. The Owner will become responsible for payment directly to
CellarCool for all charges incurred for repairs (labor, parts and shipping costs) on the Split System.
8. Miscellaneous Terms and Conditions
A. Return Policy. All return inquiries must be made within thirty (30) calendar days of the original purchase of a
Product and are subject to a twenty ve percent (25%) restocking fee. Shipping costs are not refundable and the
Purchaser is responsible for all return shipping costs (including customs fees and duties, if applicable).
B. Security Interest. CellarCool retains a security interest in each Product until payment in full.
C. Construction and Severability. Every provision of these Terms and Conditions shall be construed, to the extent
possible, so as to be valid and enforceable. If any provision of these Terms and Conditions is held by a court of
competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision will, to the extent so held,
be deemed severed from the contract of sale between Purchaser and CellarCool, and all of the other non-severed
provisions will remain in full force and eect.
D. Governing Law/Choice of Forum. The laws of the State of California (without regard for conicts of law) shall
govern the construction and enforcement of the these Terms and Conditions of Sale (Sections 1 through 9
inclusive, including Product Limited Warranty And Product Installation Requirements), and further these Terms
and Conditions of Sale shall be interpreted as through drafted jointly by CellarCool and Purchaser. Any dispute
will be resolved by the courts in and for the County of San Joaquin, State of California, and all parties, CellarCool,
Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose.
No waiver by CellarCool of any breach or default of the contract of sale (including these Terms and Conditions of
Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
E. Correction of Errors and Inaccuracies. These Terms and Conditions may contain typographical errors or other
errors or inaccuracies. CellarCool reserves the right to correct any errors, inaccuracies or omissions, and to change
or update these Terms and Conditions, at any time without prior notice.
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Page 28
9. Questions, Additional Information And Technical Assistance
A. Questions. If you have any questions regarding these Terms and Conditions or wish to obtain additional
information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to:
Customer Service
CellarCool Corporation
1738 E Alpine Ave
Stockton, CA 95205
Email: [email protected]
Web: www.cellarcool.com
B. Technical Assistance. CellarCool Customer Service is available Monday through Friday from 6:30 a.m. to 4:00 p.m.
PST. The Customer Service representative will be able to assist you with your questions and warranty information
more eectively if you provide them with the following:
1. The model and serial number of your CellarCool UNIT.
2. The location of the system and installation details, such as ventilation, construction of your wine cellar, and
room size.
Model ______________________________________ Serial Number __________________________
Installed by __________________________________________ Date __________________________
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CellarCool
1738 E. Alpine Ave
Stockton, CA 95205
1(800) 343-9463
www.cellarcool.com
www.cellarcool.com | Page 27
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