6.0 TROUBLESHOOTING
If the product doesn’t appear to be functioning, make certain that there are four
points you should pay attention.
First, check the connection between the Hdmi cable and the extender correctly.
They all should be connected with a length 6 feet or less. (In other words, make
certain that the problem is not caused by long cables ).
Second, mearsure the cable length you are attempting to use between the sender
and the receiver.They all should connected correctly by Cat-6 cable for
1080p.then,they can reach the length of 30M. And if use cat5e/6 cable for
480p,they can reach 60M.
If the signal is present under those conditions,make certain that the power is
present to the product. If it is, all cables should be premium quality.
Lastly, inspect the cables and connectors for damage.
7.0 LIMITED WARRANTY
Should any consumer product from China Electronics Technology Limited fail due
to defects in materials or workmanship within one year from the date of the
original sale to the end-user, China Electronics Technology Limited guarantees
that we will replace the defective product at no cost. Freight charges for the
replacement unit will be paid by the customers. A copy of the invoice showing
the item number and date of purchase (proof-of-purchase) must be submitted with
the defective unit to constitute a valid in-warranty claim.
Units that fail after the warranty period has expired may be returned to the factory
for repair at a nominal charge, if not damaged beyond the point of repair. All
freight charges for out-of-warranty returns for repair are the responsibility of the
customer.Units returned for repair must have a Return Authorization Number
assigned by the factory.
This is a limited warranty and is not applicable for products which,in our opinion,
have been damaged, altered, abused, misused, or improperly installed. China
Electronics Technology Limited makes no other warranties either expressed or
implied, including limitation warranties as to merchantability or fitness for a
particular purpose. Additionally, there are no allowances or credits available for
service work or installation performed in the field by the end user.
Notice
China Electronics Technology Limited reserves the right to make changes in the
hardware, packaging and any accompanying documentation without prior written
notice.