1. WARRANTY.
CEED Ltd (the “Company”) warrants on the following terms that for
12 months from the date of purchase (the “Warranty Period”) the
pi-top [4] (the “Product”) shall (a) conform in all material respects
with its description; (b) be free from material defects in design,
material and workmanship; and (c) be t for any purpose held out
by the Company (the “Warranty”).
2. SCOPE OF COVERAGE.
2.1. Subject to the terms of this warranty, if:
• you (the “Customer”) give notice in writing to the Company
during the Warranty Period within a reasonable time of
discovery that some or all of the Product does not comply
with the Warranty; and
• you provide proof of purchase and the date of acceptance of
the Product; and
• the Company is given a reasonable opportunity of examining
the Product; and
• the Customer (if asked to do so by the Company) returns the
Product to the Company at the Customer’s own cost; and
• the Company (acting reasonably) agrees that
• some or all of the Product does not comply with the Warranty,
then the Company shall, at its option, repair, replace the defective
Product, or refund the amount paid by you for the Product or
part thereof.
2.2. This warranty only covers defects in material, design and
workmanship of the hardware components of the Product as
originally supplied.
2.3. Minor imperfections within design specications that do not
materially alter the functionality of the Product are not considered
a defect under this warranty.
2.4. The information included with the Product may provide a
specic website address for the warranty information, in which case
the warranty for the Product is as stated at that website address
and such information shall supersede the terms of this warranty.
2.5. Whilst the battery is considered a consumable item (as
referred to in Section 3.2.) the Company will replace the battery if it
fails to retain 50% of its original capacity within the Warranty Period.
2.6. By making a claim under this warranty, the Customer agrees
to waive any claim(s) for compensation, monetary or otherwise,
which you may be entitled to in respect of the Product other than
that provided under this warranty, if any.
3. ITEMS NOT COVERED.
3.1. The Company shall not be liable for failure to comply with the
Warranty if the defect arises as a
result of any of the following:
• cosmetic damage;
• deterioration due to normal wear and tear;
• wilful damage or negligence;
• unauthorised, improper, or abnormal storage
or operation of the Product;
• electrical surges, adverse weather conditions, spills, water
damage, re and/or heat damage;
• failure to follow the Company’s oral or written instructions for
the storage, commissioning, installation, use and maintenance
of the Product or (if there are none) good trade practice
regarding the same;
• unauthorised alterations or repairs to the Product; or
• the Product diers from its description as a result of changes
made to the Product to ensure the Product complies with
applicable statutory or regulatory requirements.
3.2. This warranty does not cover any software, consumable items,
or accessories even if packaged or sold together with the Product.
For details on any user rights with respect to software, please refer
to licensing agreements accompanying such software.
3.3. This warranty does not cover problems arising from general
maintenance, password resets, routine servicing and cleaning,
updating/upgrading of software, installation of software or
applications, product demonstration, or any other service other
than repair.
4. HOW TO OBTAIN SERVICES.
4.1. Prior to making a claim under this warranty, please follow
the procedures outlined in the product manual for problem
determination, or log on to https://pi-top.com/support for a list
of Self Help answers for simple troubleshooting.
4.2. If you are unsure how to proceed, please contact
support@pi-top.com for instructions.
5. WHAT CEED LTD WILL DO.
5.1. If you consider that the Product which you have purchased
is not of acceptable quality, has a latent defect, or is otherwise
not compliant with any warranties or legal rights given to you
under the law, you must give notice to the Company of the
alleged defects promptly upon discovery.
5.2. The Company may conduct diagnostic tests on the Product
to determine the cause of failure / defect. The Company’s
decision on all claims, including without limitation whether
there is a defect in the Product, the cause of failure / defect,
validity of the warranty, and what remedy is to be provided,
shall be conclusive and the Customer shall agree to abide by
such decision.
5.3. Products with valid warranty subsisting upon repair or
replacement continue to be under warranty for the remainder
of its Warranty Period, or for a period of thirty (30) days from
the date of completion of repair or replacement, whichever
is longer.
5.4. The Company may, at its sole discretion, agree to repair
a Product when the Warranty Period has expired (an “Out of
Warranty Product”), on the condition that the Customer pays
an appropriate service fee for the repair. Repairs on Out of
Warranty Products carry a one month warranty period from
the date of completion of service for the: (a) parts repaired /
replaced, and (b) same fault for which the repair was conducted.
Repair or replacement may involve the use of functionally
equivalent refurbished or reconditioned products or parts.
5.5. Any replaced product or part, or fully refunded product,
shall become the absolute property of the Company and must
be returned to the Company.
6. WHAT CEED LTD WILL NOT DO.
6.1. Except where otherwise expressly provided, the terms and
conditions of this warranty are contained exclusively herein, and no
other agreement, provision or statement, regardless of the origin of
the same, shall be accepted as extending, adding to, subtracting
from or otherwise altering the terms of this warranty.
6.2. In no event shall any recovery against the Company exceed
the actual price paid for the purchase of the Product.
6.3. Before handing over the Product for repair, it is your
responsibility to secure and / or back-up or remove any programs,
data or other material stored in the Product, and to delete any
condential or personal information contained in the Product.
The Company assumes no responsibility for any loss, damage,
destruction, alteration or failure to maintain condentiality of
programs, data, information or other material left in the Product
when it is returned to the Company, howsoever caused, whether
during servicing of the Product, through use of synchronisation
software for the Product, or otherwise.
6.4. It is your responsibility to remove any accessories, external
parts or other attachments to the Product (“Accessories”) prior
to handing in the Product for servicing. The Company shall not be
liable for any loss, damage or destruction to any such Accessories
which are not removed.
6.5. For the avoidance of doubt, the Company shall not in any
way be liable under this warranty to repair, replace or refund any
Product which the Company may, at its sole discretion, decide
as being “Out of Warranty” due to breach of the warranty terms,
invalidation of the warranty, expiry of the Warranty Period, or
other reasons.
TECH SPECS.
FEATURE SPECIFICATION
Single Board Computer Raspberry Pi 4 Model B
CPU Quad Core 64 bit SoC @ 1.5 Ghz
Memory 4GB LPDDR4
Storage 16GB Micro-SD card
Networking Gigabit Ethernet: Up to 1 Gbps; Wi-: 2.4 GHz + 5.0 GHz IEEE 802.11ac;
Video Output 1 x Micro-HDMI, 1 x USB-C. Dual-display supported. 1 x USB-C to HDMI
Multimedia H.265 (4kp60 decode); H.264 (1080p60 decode, 1080p30 encode);
Heat Sink Aluminium nned heat sink for Raspberry Pi 4
Fan Integrated 0.9 watt centrifugal cooling fan (30 x 30 x 7 mm);
Charge Time 1 hour 15 minutes from 0% to 100%
Discharge Time 5 hours as standalone pi-top [4]. 2.5 hours with screen/keyboard attached
Battery Type Built-in 19.24 watt-hour (7.4V, 2600 mAh) 2-cell Lithium Polymer battery
Power 45W USB-C PD (Power Delivery), supported voltages: 12V, 15V at 3A
Internal Speaker 1W nominal (2W max), mono speaker
Connectors 1 x USB-C (power only), 1 x USB-C (USB + video), 1 x Micro-HDMI, 3.5mm
Programmable Buttons 4 x buttons
Mini Display OLED monochromatic screen, 128 x 64 px
Power Switch Momentary switch, soft/hard shutdown
Status LEDs RPi power (red) + RPi activity (green) + pi-top power (green/orange)
Raspberry Pi is a trademark of the Raspberry Pi Foundation.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received,
including interference that may cause undesired operation.
Bluetooth Low Energy (BLE) v5.0
cable included
OpenGL ES, 3.0 graphics
CPU temperature typically less than 65°C at full load
Audio Jack, 2 x USB 3.0, 1 x USB 2.0, Gigabit Ethernet, GPIO (40-pin female
socket with 28 programmable General Purpose Input/Output), Micro-SD
card slot, pi-top Maker Architecture (PMA) Connector, Pogo Interface
Model: [4]
Brand: pi-top
Name: CEED Ltd.
Address: Unit 323, Metal Box Factory
30 Great Guildford Street, London
SE1 0HS
© CEED Ltd. 2020
LIMITED
WARRANTY.