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WPP-333-F OR SSP-313-F-SPD2.01-650-520W-ISSUE4.0
SERVICE MANUAL
FOR
MODEL
WPP-333-F
WEATHERPROOF TELEPHONE
OR
HOB-333-F
WEATHER RESISTANT TELEPHONE
OR
SSP-313-F
STAINLESS STEEL PANEL TELEPHONE
EQUIPED WITH SPD2.01 SOFTWARE
Serving the Telephone Industry Since 1930
Communication Equipment 519 W South Park Street
& Engineering Company Okeechobee, FL 34972
Voice: 863-357-0798
Fax: 863-357-0006
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IMPORTANT INFORMATION
MODEL NUMBER
MODEL WPP-333-F, HOB-331-F
OR SSP-313-F
EQUIPPED WITH SPD2.01 FIRMWARE
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
ISSUE 4.0
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment and Engineering Company
519 SW Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
info@ceeco.net
www.ceeco.net
Communication Equipment & Engineering Company
CEECO
PROPRIETARY
Page 3
ISSUE 4.0
TABLE OF CONTENTS
SECTION PAGE
1.0 GENERAL DESCRIPTION .................................................................................. 4
2.0 PROGRAMMING .................................................................................................. 5
3.0 PROGRAMMING TABLES ................................................................................. 6
4.0 OPERATION .......................................................................................................... 9
5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT .................................... 9
6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ................... 10
7.0 TESTING ............................................................................................................... 11
8.0 TROUBLESHOOTING ....................................................................................... 11
TROUBLESHOOTING CONTINUED ........................................................................ 12
11.0 FCC NOTICE........................................................................................................ 15
12.0 REPAIR AND RETURN INFORMATION ....................................................... 16
13.0 WARRANTY POLICY ........................................................................................ 17
14.0 DIAGRAM............................................................................................................ 18
Communication Equipment & Engineering Company
CEECO
PROPRIETARY
Page 4
INTRODUCTION
The practices in this manual provide installation and maintenance information for
CEECO Model SSP-313-F, WPP 333-F Weatherproof Telephone, and
HOB-331-F Weather Resistant Telephone equipped with SPD2.01firmware.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 SW Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
info@ceeco.net
www.ceeco.net
1.0 GENERAL DESCRIPTION
The CEECO Model SSP-313-F, WPP 333-F Weatherproof Telephone, and
HOB-331-F Weather Resistant Telephone is a microprocessor-based coinless
telephone designed to deter fraud from hand held tone dialers, hookswitch dialing
and other fraudulent attempts. The transmitter can be muted during periods of
dial tone preventing the use of hand held dialers. Attempts to hookswitch dial
will cause the microprocessor to go “on hook” until the attempt has ended.
Incoming calls are not allowed. The steel panel and chrome plated tone dial are
vandal resistant. An armored cord, hearing aid compatible handset is standard.
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Communication Equipment & Engineering Company
CEECO
PROPRIETARY
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2.0 PROGRAMMING
THIS EQUIPMENT IS TELEPHONE LINE POWERED. DURING PROGRAMMING THE CENTRAL OFFICE OR
PBX MAY RESPOND TO THE PROGRAMMING CODES WITH VARIOUS BUSY TONES, REORDER TONES
RECORDINGS, ETC. THESE TONES AND RECORDINGS WILL HAVE NO EFFECT ON THE PROGRAMMING.
PLEASE IGNORE THEM. ALL PROGRAMMING IS DONE THROUGH THE UNIT KEYPAD.
2.1 Connect the line cord from the telephone to a DTMF test set. If a DTMF
test set is not available then connect the line cord to a working telephone
line.
2.2 The blue mini-jumpers (located on the corner of the MCRK-2 Printed
Circuit Board) must be placed in the "ON" position, as depicted in the
diagram on the last page of this manual.
NOTE: When servicing the MCRK-2 board, be sure not to contact metal
parts, otherwise permanent damage may occur to the board.
2.3 Lift the handset (off-hook condition) and wait for dial tone to begin
programming.
2.4 To clear all user programmable memory, lift the handset and dial #97.
2.5 Programming consists of entering the # sign which is the start of a
memory location and is followed by a two digit code, up to 92,
corresponding to the chosen memory location.
For example: #70 + a number of one to eleven digits.
Numbers may be programmed one after another by pressing the # key
before the next location code. The telephone does not have to be placed on
hook after each location is programmed.
For example: #705551212#7118005558989 will enter the number
555- 1212 into the #70 location and the number 1-800-555-8989
into the #71 location.
2.6 An individual number may be erased or changed by just entering # plus its
location. Example #02 would erase the contents of speed dial location 2.
Entering #02 + a number of one to eleven digits would reprogram that
number.
2.7 Locations #00 - #92 are the repertory dialing memory locations. Log the
numbers programmed into Section 3.0 Programming Tables.
2.8 When programming is complete, move the blue mini-jumpers back to the
"OFF" position and hang up the phone (“on-hook condition).
Communication Equipment & Engineering Company
CEECO
PROPRIETARY
Page 6
3.0 PROGRAMMING TABLES
LOCATION DESCRIPTION LOCATION DESCRIPTION
#00 _ - _ _ _ - _ _ _ - _ _ _ _ #16 _ - _ _ _ - _ _ _ - _ _ _ _
#01 _ - _ _ _ - _ _ _ - _ _ _ _ #17 _ - _ _ _ - _ _ _ - _ _ _ _
#02 _ - _ _ _ - _ _ _ - _ _ _ _ #18 _ - _ _ _ - _ _ _ - _ _ _ _
#03 _ - _ _ _ - _ _ _ - _ _ _ _ #19 _ - _ _ _ - _ _ _ - _ _ _ _
#04 _ - _ _ _ - _ _ _ - _ _ _ _ #20 _ - _ _ _ - _ _ _ - _ _ _ _
#05 _ - _ _ _ - _ _ _ - _ _ _ _ #21 _ - _ _ _ - _ _ _ - _ _ _ _
#06 _ - _ _ _ - _ _ _ - _ _ _ _ #22 _ - _ _ _ - _ _ _ - _ _ _ _
#07 _ - _ _ _ - _ _ _ - _ _ _ _ #23 _ - _ _ _ - _ _ _ - _ _ _ _
#08 _ - _ _ _ - _ _ _ - _ _ _ _ #24 _ - _ _ _ - _ _ _ - _ _ _ _
#09 _ - _ _ _ - _ _ _ - _ _ _ _ #25 _ - _ _ _ - _ _ _ - _ _ _ _
#10 _ - _ _ _ - _ _ _ - _ _ _ _ #26 _ - _ _ _ - _ _ _ - _ _ _ _
#11 _ - _ _ _ - _ _ _ - _ _ _ _ #27 _ - _ _ _ - _ _ _ - _ _ _ _
#12 _ - _ _ _ - _ _ _ - _ _ _ _ #28 _ - _ _ _ - _ _ _ - _ _ _ _
#13 _ - _ _ _ - _ _ _ - _ _ _ _ #29 _ - _ _ _ - _ _ _ - _ _ _ _
#14 _ - _ _ _ - _ _ _ - _ _ _ _ #30 _ - _ _ _ - _ _ _ - _ _ _ _
#15 _ - _ _ _ - _ _ _ - _ _ _ _ #31 _ - _ _ _ - _ _ _ - _ _ _ _
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CEECO
PROPRIETARY
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LOCATION DESCRIPTION LOCATION DESCRIPTION
#32 _ - _ _ _ - _ _ _ - _ _ _ _ #48 _ - _ _ _ - _ _ _ - _ _ _ _
#33 _ - _ _ _ - _ _ _ - _ _ _ _ #49 _ - _ _ _ - _ _ _ - _ _ _ _
#34 _ - _ _ _ - _ _ _ - _ _ _ _ #50 _ - _ _ _ - _ _ _ - _ _ _ _
#35 _ - _ _ _ - _ _ _ - _ _ _ _ #51 _ - _ _ _ - _ _ _ - _ _ _ _
#36 _ - _ _ _ - _ _ _ - _ _ _ _ #52 _ - _ _ _ - _ _ _ - _ _ _ _
#37 _ - _ _ _ - _ _ _ - _ _ _ _ #53 _ - _ _ _ - _ _ _ - _ _ _ _
#38 _ - _ _ _ - _ _ _ - _ _ _ _ #54 _ - _ _ _ - _ _ _ - _ _ _ _
#39 _ - _ _ _ - _ _ _ - _ _ _ _ #55 _ - _ _ _ - _ _ _ - _ _ _ _
#40 _ - _ _ _ - _ _ _ - _ _ _ _ #56 _ - _ _ _ - _ _ _ - _ _ _ _
#41 _ - _ _ _ - _ _ _ - _ _ _ _ #57 _ - _ _ _ - _ _ _ - _ _ _ _
#42 _ - _ _ _ - _ _ _ - _ _ _ _ #58 _ - _ _ _ - _ _ _ - _ _ _ _
#43 _ - _ _ _ - _ _ _ - _ _ _ _ #59 _ - _ _ _ - _ _ _ - _ _ _ _
#44 _ - _ _ _ - _ _ _ - _ _ _ _ #60 _ - _ _ _ - _ _ _ - _ _ _ _
#45 _ - _ _ _ - _ _ _ - _ _ _ _ #61 _ - _ _ _ - _ _ _ - _ _ _ _
#46 _ - _ _ _ - _ _ _ - _ _ _ _ #62 _ - _ _ _ - _ _ _ - _ _ _ _
#47 _ - _ _ _ - _ _ _ - _ _ _ _ #63 _ - _ _ _ - _ _ _ - _ _ _ _
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CEECO
PROPRIETARY
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LOCATION DESCRIPTION LOCATION DESCRIPTION
#64 _ - _ _ _ - _ _ _ - _ _ _ _ #67 _ - _ _ _ - _ _ _ - _ _ _ _
#65 _ - _ _ _ - _ _ _ - _ _ _ _ #68 _ - _ _ _ - _ _ _ - _ _ _ _
#66 _ - _ _ _ - _ _ _ - _ _ _ _ #69 _ - _ _ _ - _ _ _ - _ _ _ _
#70 _ - _ _ _ - _ _ _ - _ _ _ _ #82 _ - _ _ _ - _ _ _ - _ _ _ _
#71 _ - _ _ _ - _ _ _ - _ _ _ _ #83 _ - _ _ _ - _ _ _ - _ _ _ _
#72 _ - _ _ _ - _ _ _ - _ _ _ _ #84 _ - _ _ _ - _ _ _ - _ _ _ _
#73 _ - _ _ _ - _ _ _ - _ _ _ _ #85 _ - _ _ _ - _ _ _ - _ _ _ _
#74 _ - _ _ _ - _ _ _ - _ _ _ _ #86 _ - _ _ _ - _ _ _ - _ _ _ _
#75 _ - _ _ _ - _ _ _ - _ _ _ _ #87 _ - _ _ _ - _ _ _ - _ _ _ _
#76 _ - _ _ _ - _ _ _ - _ _ _ _ #88 _ - _ _ _ - _ _ _ - _ _ _ _
#77 _ - _ _ _ - _ _ _ - _ _ _ _ #89 _ - _ _ _ - _ _ _ - _ _ _ _
#78 _ - _ _ _ - _ _ _ - _ _ _ _ #90 _ - _ _ _ - _ _ _ - _ _ _ _
79 _ - _ _ _ - _ _ _ - _ _ _ _ #91 _ - _ _ _ - _ _ _ - _ _ _ _
#80 _ - _ _ _ - _ _ _ - _ _ _ _ #92 _ - _ _ _ - _ _ _ - _ _ _ _
#81 _ - _ _ _ - _ _ _ - _ _ _ _
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CEECO
PROPRIETARY
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ISSUE 4.0
4.0 OPERATION
When the phone is connected to the phone line and programmed according to
section 2, the phone operates as follows:
4.1 When the phone is lifted off hook, dial tone is heard and the keypad is
operational. Before and during dialing, the transmitter is turned off.
4.2 To dial a programmed number press the two digit code that corresponds to
the number logged in section 3. The phone automatically dials the
programmed number and the transmitter turns on. The keypad is available
for use once speed dial number is accessed.
4.3 At the completion of the call the user replaces the handset back “on-
hook”.
5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT
DTMF Test Set
Volt/Ohm Meter
1/4" Nut Driver
Flat Blade Screw Driver
Security Tool 301-037 *The security tool is for a standard 5/32" button
head screw generally used on the framework of the
phone booths.
*****WARNING*****
A. Never install telephone wiring during a lightening storm.
B. Never install telephone jacks in west locations unless the jack is specifically
designed for wet locations.
C. Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface
D. Use caution when installing or modifying telephone lines.
Communication Equipment & Engineering Company
CEECO
PROPRIETARY
Page 10
ISSUE 4.0
6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
6.1 To reduce the possibility of ESD (Electrostatic Discharge) damage to the
MCRK-2 Microprocessor Card it is recommended that this telephone be
grounded via the housing and/or the yellow-black line cord wires to a
suitable ground. These grounds include but are not limited to:
Service Conduits
Service Equipment Enclosures
Grounding Conductors
Grounding Rods
A Metallic Cold Water Pipe having an underground length of
at least 10 feet.
#24 gauge wire or larger is suitable for this purpose.
6.2 When servicing the telephone, be sure the MCRK-2 board does not
contact metal parts, otherwise permanent damage may occur to the board.
6.3 Using a 301-064 security tool (sold separately), loosen and remove the
security screws.
6.4 The security tool is for a standard 1/8" button head screw generally used
on the framework of telephone booths.
6.5 Separate the cover assembly from the housing by lifting the faceplate up
and away from the housing.
.
6.6 The housing is designed for mounting on any flat vertical surface.
Mounting holes are provided.
6.7 Run the inside station wire through the housing and terminate on the
RJ11C terminal block on the backplate.
6.8 The use of a gas tube station protector is recommended. The station
ground should not exceed 50 ohms.
6.9 Plug the modular line cord from the cover assembly into the RJ11C
terminal block.
6.10 Dress the line cable away from the security screws. Install the faceplate
into the housing and secure it by tightening the security screws.
Communication Equipment & Engineering Company
CEECO
PROPRIETARY
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7.0 TESTING
7.1 Connect the modular line cord to a working telephone line or a DTMF test
set.
7.2 Lift the handset and dial the two-digit code for each location programmed.
Verify that the numbers dial as intended. The telephone must be placed on
hook (new dial tone) before testing each number.
8.0 TROUBLESHOOTING
Always visually check the phone for loose or shorted wires, damaged terminals,
or damaged parts.
1. PROBLEM: NO DIAL TONE AND/OR MCRK-2 CARD DOES NOT
FUNCTION.
POSSIBLE CAUSE:
Line cord
RJ11C connector
MCRK-2 card
Network
Network cable assembly.
Hookswitch cable assembly
Hookswitch assembly
Microprocessor
Handset
2. PROBLEM: DIAL TONE IS DISTORTED
POSSIBLE CAUSE:
Network cable assembly
Hookswitch assembly
MCRK-2 card
Network
Handset
3. PROBLEM: TRANSMITTER DOES NOT TURN ON
POSSIBLE CAUSE:
Handset
MCRK-2 card
Network cable assembly
Network
Communication Equipment & Engineering Company
CEECO
PROPRIETARY
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TROUBLESHOOTING CONTINUED
4. PROBLEM: KEYPAD DOES NOT OPERATE PROPERLY
POSSIBLE CAUSE:
Keypad cable assembly
Keypad
MCRK-2 card
5. PROBLEM: LOOSES MEMORY CONTENTS AFTER EXTENDED
PERIODS OF NO USE.
POSSIBLE CAUSE:
Lithium battery
6. PROBLEM: PHONE CANNOT BE PROGRAMMED
POSSIBLE CAUSE:
Programming switch
MCRK-2 card
Keypad
Keypad cable assembly
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PROPRIETARY
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9.O SPECIFICATIONS:
INPUT POWER: C.O. Line Powered
LOOP CURRENT: 23Ma min. 80Ma max.(48 Volt loop)
IMPEDANCE: 600 ohms
SIGNALING: DTMF, 70ms tone, 50ms spacing
HEARING AID
COMPATIBLE: Meets EIA standards
ENVIRONMENTAL: Temperature: 0C to 50C
Humidity: 20%-90%
PROGRAMMING: Via DTMF Keypad
TELEPHONE PANEL: Brushed 14 gauge Stainless Steel
ENCLOSURE WPP Model Cast Aluminum
HOB Model Painted Steel
DIMENSIONS: WPP Model – 12 5/8” High x 9 1/2” Wide x 8 ”
Deep (including door)
HOB Model – 11 1/4” High x 7 1/16 Wide x 5”
Deep
SSP Model - 11 1/4" High x 7 1/6" Wide x 4 1/4"
Deep (Handset on hook)
MOUNTING: WPP Model - 4 Holes spaced 8” x 5 7/8”
HOB Model - 4 Holes spaced 8” x 5 7/8”
SSP Model - 4 Holes spaced 10 3/4” x 6.5”
WEIGHT: WPP Model - 17 lbs.
HOB Model - 10 lbs.
SSP Model - 5 lbs.
MEMORY RETENTION: Lithium Battery - Long Life
TYPE JACK: RJ11C
FCC REGISTRATION: BW88T7-13823-TE-T
UL REGISTRATION: 60F5
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PROPRIETARY
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10.0 PARTS LIST
QUANTITY PART NUMBER DESCRIPTION
1 705-110 Keypad
1 700-008 Keypad cable
1 650-520W MCRK-2 PC board.
1 301-004-18 Handset with armored cord
for WPP-333-F
1 301-004-32 Handset with armored cord
For HOB-333-F and
SSP-313-F
1 301-009 Network
1 301-581 Tongue & bracket assembly
2 301-588 Hookswitch cradle
1 301-570 Microswitch assembly
1 331-010 Stainless Steel Panel
1 301-051 Modular Jack
1 301-018 30" Modular Cord
1 650-570 Network Cable
4 301-016 Security screw
1 331-005 Weatherproof housing
1 331-HOB Open Enclosure housing
Accessories:
1 301-064 Security tool
Communication Equipment & Engineering Company
CEECO
PROPRIETARY
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11.0 FCC NOTICE
11.1 FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC
requires that you be advised of certain requirements involving the use of
this telephone.
11.2 CONNECTION WITH THE NATIONWIDE TELEPHONE
NETWORK
The FCC requires that you connect this telephone to the Nationwide
Telephone Network through a registered jack provided by the telephone
company in your area. This jack is a modular outlet, which you can order
from your local telephone company.
11.3 NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your
local telephone company business office. The number is in the front of
your phone book.
Tell them: The "line" to which you will connect the telephone (that is,
your phone number) and the telephone's FCC registration number and
ringer equivalence number. These numbers are listed in section 9.00.
The FCC further requires that you notify your local telephone company
when permanently disconnecting this telephone.
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PROPRIETARY
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12.0 REPAIR AND RETURN INFORMATION
12.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
12.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 SW Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
info@ceeco.net
www.ceeco.net
12.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
12.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return RMA must be requested no later than 30
days after original shipment.
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PROPRIETARY
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13.0 WARRANTY POLICY
13.1 GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 12 months from the date of original
shipment, if properly installed and maintained. This warranty is limited to
the value of material only.
CEECO will repair or replace any unit during this period if found to be
defective for reasons other than abuse and improper use or improper
installation. It is the buyer’s responsibility to return the defective unit to
the factory. CEECO will then repair or replace any defective parts and
return them to the buyer free of charge.
13.2 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found
to be faulty, replace it with another unit and return the faulty unit to
CEECO for repair. Modifications by any one other than CEECO will void
the warranty.
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14.0 DIAGRAM
When programming is
completed, move the mini
jumpers to the OFF
position.
NOTE:
Do not leave the mini jumpers in the ON position,
this will decrease battery life.
MOVE THE MINI - JUMPERS
TO THE ON POSITION
BEFORE GOING OFF-
HOOK.
Locate the mini jumpers
on the corner of the PCB.
ON
OFFONOFFONOFF
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Communication Equipment & Engineering Company
PROPRIETARY
CEECO
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