CEECO WPP-331-D-M, HOB-331-D-M, SSP-311-D-M Service Manual

WPP(HOB)-331-D-M or SSP-311-D-M ATD-11 Issue 5.00

SERVICE MANUAL

FOR

MODEL WPP-331-D-M

WEATHERPROOF TELEPHONE

MODEL HOB-331-D-M

WEATHER RESISTANT TELEPHONE

and

MODEL SSP-311-D-M

STAINLESS STEEL PANEL TELEPHONE

EQUIPPED WITH ATD-11 AUTOMATIC DIALER

AND RECEIVER-OPERATED SEALED

MAGNETIC HOOKSWITCH

Serving the Telephone Industry Since 1930

Communication Equipment 519 West South Park Street
& Engineering Company Okeechobee, Florida 34972

Voice: 863-357-0798

Fax [phone]

IMPORTANT INFORMATION

FOR

CUSTOMER

Please fill in before you continue.

The following information is necessary when calling CEECO for assistance.

MODEL NUMBER

Issue 4.0

SERIAL NUMBER

DATE MANUFACTURED

LOCATION INSTALLED

Please keep this information on hand when calling CEECO for technical support.

Communication Equipment and Engineering Company

519 West South Park Street

Okeechobee, Florida 34972

[phone] Voice

[phone] Fax

CEECO

Communication Equipment & Engineering Company

CEECO

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TABLE OF CONTENTS

SECTION

1.0 INTRODUCTION................................................................................................... 4

2.0 GENERAL DESCRIPTION................................................................................ 4

3.0 PROGRAMMING ................................................................................................ 5

PAGE

4.0 OPERATION ........................................................................................................ 6

5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT .................................. 6

PROGRAMMING DIAGRAM:.......................................................................... 7

6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ................... 8

7.0 TESTING............................................................................................................. 10

8.0 TROUBLESHOOTING ..................................................................................... 10

9.0 SPECIFICATIONS............................................................................................. 12

10.0 PARTS LIST: ...................................................................................................... 13

11.0 FCC NOTICE...................................................................................................... 14

12.0 REPAIR AND RETURN INFORMATION..................................................... 15

13.0 WARRANTY POLICY ...................................................................................... 16

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1.0 INTRODUCTION

The practices in this manual provide installation and maintenance information for
Model WPP-331-D-M Weatherproof Telephone, Model HOB-331-D-M Weather
Resistant Telephone and Model SSP-311-D-M Stainless Steel Panel Telephone,
equipped with ATD-11 Automatic Tone Dialer and receiver-operated sealed
magnetic hook switch.

The information in this manual is subject to change without notification.

For information not included in this manual, please call or write:

CEECO

Customer Service

519 West South Park Street

Okeechobee, Florida 34972

[phone]

[phone] FAX

2.0 GENERAL DESCRIPTION

The CEECO Model WPP-331-D-M is a Weatherproof Telephone designed for
special purpose applications where a durable telephone must be enclosed in a
rugged weatherproof enclosure. It is equipped with an ATD-11 automatic tone
dialer that will dial a single number of up to eleven (11) digits. The auto dialing
feature is activated by hook switch closure.

The CEECO Model HOB-331-D-M is a Weather Resistant Telephone designed
for special purpose applications where a durable telephone must be protected
from moderate weather conditions. It is equipped with an ATD-11 automatic tone
dialer that will dial a single number of up to eleven (11) digits. The auto dialing
feature is activated by hook switch closure.

The CEECO Model SSP-311-D is a Stainless Steel Panel Telephone designed for
installation into the WPP or HOB line of housings or flush mount interior
installation. It is equipped with an ATD-11 automatic tone dialer that will dial a
single number of up to eleven (11) digits. The auto dialing feature is activated by
hookswitch closure.

The above units are not designed for incoming calls, but may still receive them. If
a call is placed to the phone, the automatic dialer will still dial its number when
the receiver is lifted off hook, but a normal telephone conversation may take
place.

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3.0 PROGRAMMING

NOTE: It is recommended that you ground yourself to prevent ESD

damage to the PCB(s). This can be done through the use of an
electrostatic bracelet or other such device. In the absence of any
such device, it might suffice to simply touch a conduit or other
grounded pipe or object to dissipate any built up static electricity.

3.1 Please refer to the diagram on the next page for mini-jumper location
and positioning.

hardware mini-jumpers in the proper positions for the desired calling
pattern. The mini-jumpers are designed to bridge pairs of copper pins to
activate the desired dialing pattern.

3.2 Locate the ATD-11 Automatic Dialer.

3.3 If the number to be programmed is a (1+) call, position the J1 mini-jumper

on the "1+" position, bridging the left and center copper pins. This will
cause the digit "1" to be dialed in front of the other programmed digits. If
the number to be programmed is a local call, position the J1 mini-jumper
on the "B" position, bridging the center and right copper pins.

3.4 If a 3 digit area code is to be dialed, the J3 mini-jumper must be set to the
"11" position, bridging the center and left copper pins. If the number
being dialed does not require the area code, position the J3 mini-jumper on
the "8" position, bridging the center and right copper pins.

3.5 Set each mini-jumpers on the A-K matrix board to correspond to the digits
of the number to be dialed. Beginning with column “A” at the top,
position the plastic mini-jumper to bridge the pair of copper pins
correspond to the desired digit (1-0). Proceed in the same manner, from
left to right, until all desired digits are programmed. Do not skip any
columns, as the digits must be represented in an unbroken string. Any
unused mini-jumpers must
dialing. Do not discard the unused jumpers, as they may be needed for
future use. It is recommended that they be taped or otherwise secured
somewhere nearby, within the device. Be sure each mini-jumper is
properly positioned to make good contact and dial the intended number.

Communication Equipment & Engineering Company

Programming is accomplished by position plastic

be removed from the board to ensure proper

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PROGRAMMING CONTINUED…

3.6 There is one last mini-jumper location that has not been addressed yet.

This jumper is positioned at the time of manufacturing to accommodate
most telephone environments. If your telephone line delivers dial tone to
your phone in one second or less, then you should ignore this section. If
you happen to be in a long loop environment, which takes more than one
second to deliver dial tone on the line, then you will need to locate the
plastic mini-jumper located at the “J2” position of the ATD11 board. The
“J2” position can be found approximately 1.5” – 1.75” directly below the
“J1” and “J3” positions and is somewhat by itself. Position the “J2”
plastic mini-jumper, so that it bridges the middle and far right copper pins.
A “3” appears in small white print just right of this position. Placing the
jumper there will cause the phone to delay 3 to 4 seconds before dialing.
This should allow the phone to accommodate those extra long loop
situations in terms of time to receive dial tone.

3.7 Programming is now complete and the telephone is ready for
testing/operation.

4.0 OPERATION

Lift the handset. After a delay for dial tone, the programmed number will be
dialed automatically and a normal phone conversation may take place.

5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT

Volt/Ohm Meter
1/4" Nut Driver
Flat Blade Screw Driver
Security Tool, CEECO Part Number 301-064

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PROGRAMMING DIAGRAM:

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*****WARNING*****

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is

specifically designed for wet locations.

• Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS

6.1 In the case of the WPP and HOB models, use a 301-064 security tool (sold

separately), and remove the security screws.

6.2 The security tool is for a standard 5/32" button head screw generally used

on the framework of the phone booths.

6.3 Separate the panel from the housing, if applicable.

6.4 Install the housing in the intended location as desired. Mounting hardware

is not included. The housings are designed to be mounted on a flat vertical
surface. Mounting holes are provided on the back of the housings. In the
case of the HOB model, a suitably sized and placed hole may have to be
drilled in the housing to enter the telephone line into the housing. If
installing the SSP-311-D-M in an interior flush mount situation, skip this
section and proceed to the next.

6.5 Run the inside station wire through the mounting box and terminate the

Tip and Ring wires to the green and red wires of the RJ11C terminal
block, located inside the box. See the over-voltage protection diagram for
details.

6.6 The use of a gas tube station protector is recommended. The station

ground should not exceed 50 ohms.

6.7 Plug the modular line cord from the panel assembly into the RJ11C

terminal block.

6.8 Dress the line cable away from the mounting holes before installing the

panel or securing the panel to the housing with the security screws.

6.9 The telephone is now ready for use.

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OVER-VOLTAGE PROTECTION DIAGRAM:

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CONFIDENTIAL

This drawing and all information contained
therein is confidential and is the exclusive
property of CEECO and may not be copied,
reproduced or disclosed to anyone, in any
manner whatsoever, or used for any purpose
other than for which it is provided to you,
without the prior written permission of
CEECO.

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7.0 TESTING

7.1 Program the phone according to section 3.0

7.2 Lift the handset. Phone waits one and one half to four seconds (depending

on the position of J2 per Section 3.6). The programmed number is
automatically dialed.

7.3 The transmitter is muted while the phone is dialing.

7.4 Incoming calls are not recommended but if a call is placed to the phone

and the handset is lifted there is a one and one half to four second delay
(depending on the position of J2. Section 3.6), the programmed number is
dialed, and then a normal phone conversation can take place.

8.0 TROUBLESHOOTING

Always visually check the phone for loose or shorted wires, damaged terminals or
damaged parts.

PROBLEM: NO DIAL TONE

POSSIBLE CAUSE:
LINE CORD
CONNECTOR
RJ11C CONNECTOR
NETWORK
HANDSET
ATD-11 PRINTED CIRCUIT BOARD

PROBLEM: DIAL TONE IS DISTORTED

POSSIBLE CAUSE
NETWORK
HANDSET

PROBLEM: TRANSMITTER DOES NOT TURN ON

POSSIBLE CAUSE:
HANDSET
NETWORK

:

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TROUBLESHOOTING CONTINUED…

PROBLEM: PHONE DOESN'T DIAL PROGRAMMED NUMBER

POSSIBLE CAUSE:
ATD-11 PRINTED CIRCUIT BOARD
PROGRAMMING SWITCH MATRIX SET WRONG
JUMPER IN WRONG POSITION

PROBLEM: RINGER DOES NOT OPERATE

POSSIBLE CAUSE:
RINGER
NETWORK

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9.0 SPECIFICATIONS

INPUT POWER: C.O. or PBX Line Powered

LOOP CURRENT: 23mA min to 80mA max

IMPEDANCE: 600 ohms

HEARING AID
COMPATIBLE: Meets EIA standards

ENVIRONMENTAL: Temperature 0°C to 50°C
Humidity 20%-90%

FACEPLATE: Brushed 16 ga. Stainless Steel

ENCLOSURE WPP Model Cast Aluminum
HOB Model Painted Steel

DIMENSIONS: WPP Model – 12 5/8” High x 9 1/2” Wide x 8 ”

SSP Model - 11 1/4" High x 7 1/6" Wide x 4 1/4"
Deep (Handset on hook)

MOUNTING: WPP Model - 4 Holes spaced 8” x 5 7/8”
HOB Model - 4 Holes spaced 8” x 5 7/8”
SSP Model - 4 Holes spaced 10 3/4” x 6.5”

WEIGHT: WPP Model - 15 lbs.
HOB Model - 10 lbs.
SSP Model - 5 lbs.

FCC REGISTRATION: BW88T7-13716-TE-T

U.L. LISTED NO.: 6OF5

RINGER EQUIVALENCY: 0.1A

TYPE JACK: RJ11C

Deep (including door)
HOB Model – 11 1/4” High x 7 1/16 Wide x 5”
Deep

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10.0 PARTS LIST:

QUANTITY PART NUMBER DESCRIPTION

1 301-004-18 Handset with armored cord
(Model WPP-331-D)
1 301-004-32 Handset with armored cord
(Model HOB-331-D)
(Model SSP-311-D)

1 350-130 ATD-11 Automatic tone dial

1 401-009 Ringer

1 301-009 Network

1 301-592 Magnetic Hook switch

1 301-018 Modular cord

1 331-003 Stainless steel panel for D and X models

1 301-054 Modular jack

4 331-006 Security screw SS #8-32 x 3/8"

1 331-005 Cast aluminum weatherproof enclosure
(included with WPP Model only)

1 331-HOB Painted Steel Housing-Must state color
(included with HOB Model only)

OPTIONS:

QUANTITY PART NUMBER DESCRIPTION
1 301-064 Security tool, 1/8" button head

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11.0 FCC NOTICE

11.1 FCC REGISTRATION AND REPAIR INFORMATION

Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC
requires that you be advised of certain requirements involving the use of
this telephone.

11.2 CONNECTION WITH THE NATIONWIDE TELEPHONE

NETWORK

The FCC requires that you connect this telephone to the Nationwide
Telephone Network through a registered jack provided by the telephone
company in your area. This jack is a modular outlet which you can order
from your local telephone company.

11.3 NOTIFICATION TO THE TELEPHONE COMPANY

Before connecting this telephone, the FCC requires that you notify your
local telephone company business office. The number is in the front of
your phone book.

Tell them: The "line" to which you will connect the telephone (that is,
your phone number) and the telephone's FCC registration number and
ringer equivalence number. These numbers are listed in Section 7.0.

The FCC further requires that you notify your local telephone company
when permanently disconnecting this telephone.

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12.0 REPAIR AND RETURN INFORMATION

12.1 WARRANTY REPAIR

Any device returned requiring warranty service; repair or credit must be
accompanied with a "Return Material Authorization" (RMA) Form. It
must include: return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.

12.2 DIRECT ALL INQUIRES TO:

CEECO

Repair Department
519 West South Park Street
Okeechobee, Florida 34972

[phone]

12.3 NON-WARRANTY REPAIR

CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.

12.4 RETURN FOR CREDIT

Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return Material Authorization must be requested
no later than 30 days after original shipment.

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13.0 WARRANTY POLICY

13.1 GENERAL

CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, cost of repair or
consequential damages of any kind, which have been caused by neglect,
abuse, act of God or improper operation of equipment. This warranty is
limited to the value of material only.

13.2 PRINTED CIRCUIT BOARDS

Printed circuit boards should not be repaired in the field. If a unit is found
to be faulty, replace it with another unit and return the faulty unit to
CEECO for repair. Modifications by anyone other than CEECO will void
the warranty.

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