Note:
- Copper Connections Pvt. Ltd reserves the right to alter equipment specifications and descriptions contained herein
and make no commitment to update or keep current the information herein.
All information herein is subject to change at any time without notice. No part of this publication shall be deemed to
be part of any contract or commitment whatsoever.
- Product specifications and features are subject to changes without prior notice due to our constant endeavor to
improve the product.
. Terms of Warranty .
Copper Connections Pvt. Ltd. warrants that this product is manufactured under stringent quality standards, making it free from defects in material and
workmanship, as per the following terms and conditions:
1. The limited warranty for the system is valid for a period of twelve months from the date of purchase or fifteen months from the date of
manufacture which ever is earlier.
2. The limited warranty extends only to the original consumer/ purchaser of the product and is not assignable or transferable to any subsequent
purchaser/end user.
3. During the limited warranty period, Copper Connections Pvt. Ltd. or its authorised service network will repair or replace, at Copper Connections
Pvt. Ltd. option, any defective product or parts thereof with a new or factory rebuild replacement items and return the product to the consumer in
working conditions. No charge will be made to the consumer for either parts or labour in repairing or replacing the product. All replaced parts
shall become the property of Copper Connections Pvt. Ltd..
4. Repaired product will be warranted for a balance of original warranty period.
5. Upon request from Copper Connections Pvt. Ltd. or its authorised service center, the consumer must provide purchase receipt or other
information to prove the date and place of purchase.
6. The consumer shall have no benefit or coverage if any of the following conditions are applicable:
a) The product has been subjected to abnormal use, abnormal condition, improper storage, exposure to moisture or dampness, exposure to
excessive temperature or fire etc., unauthorised modifications, unauthorised connections, unauthorised repairs including but not limited to
use of unauthorised spare parts in repairs, misuse, neglect, abuse, accident, alteration, improper installation.
b) Copper Connections Pvt. Ltd. was not notified by consumer of the alleged defect or malfunction of the product during the limited warranty
period.
c) The product was used with or connected to equipment not fit for use with Copper Connections Pvt. Ltd. system or used in other than its
intended use.
d) THE SYSTEM IS NOT CONNECTED TO A PROPER EARTH OR INCASE HIGH VOLTAGES APPEAR ON EARTH.
e) THE DAMAGE IS CAUSED BY LIGHTENING ON EXTENSIONS/ JUNCTION LINES/ OR SPIKES/ SURGES/ HIGH VOLTAGES FROM
AC MAIN SUPPLY.
7. The consumer may contact the authorised dealer to call the service personnel for carrying out repairs or maintenance and the same would be
attended within a reasonable response time assigned to the dealer.
8. The consumer will be billed for parts or labour charges not covered by this limited warranty.
9. If the product is brought to Copper Connections Pvt. Ltd. for repairs, after the warranty period Copper Connections Pvt. Ltd. normal service
policy shall apply and customer shall be charged accordingly.
10. In no event shall Copper Connections Pvt. Ltd. or their authorised dealer be liable for special or consequential damages or any delay in the
performance of this warranty due to causes beyond their control. Copper Connections Pvt. Ltd. shall not be liable for incidental or consequential
damage or a loss of anticipated benefits or profits, loss or impairment of privacy of conversation, work stoppage or loss or impairment of data
arising out of the use or inability to use the product.
11. Copper Connections Pvt. Ltd. neither assumes nor authorises any authorised service center or any person or entity to assume for it any other
obligation or liability beyond what is expressly provided by this limited warranty. All warranty information, product features and specifications are
subject to change without prior notice.
12. Any dispute arising out of this warranty shall be subjected to jurisdiction of the arbitrator within the city of Delhi.
13. The decision of Copper Connections Pvt. Ltd., on defects, damages etc shall be final and binding on the parties and no dispute regarding this,
could be agitated before any civil court.
Version: BSWRD-8
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ISO 9001:2008 Certified company
Copper Connections Pvt. Ltd
195-196, DSIDC Complex, Okhla Industrial Area, Ph-1, New Delhi-110020. Ph: +91-11-40625555
www.copperconnections.com