CBN Inc CG6640E User Manual
Compal Broadband Networks
CH6640E/CG6640E Wireless Gateway Series
User Guide
Table of Contents
Overview
Getting Started
Basic Configuration
CABLE MODEM Pages
GATEWAY Basic Pages
GATEWAY Advanced Pages
Contact Information...............................................................................................................1
Standard Features ................................................................................................................1
CH6640E/CG6640E LAN Choices.........................................................................................2
Wireless LAN..................................................................................................................2
Wired Ethernet LAN........................................................................................................4
Front Panel...........................................................................................................................5
Rear Panel............................................................................................................................7
MAC Label............................................................................................................................8
Inside the Box.....................................................................................................................10
Before You Begin................................................................................................................11
System Requirements...................................................................................................11
Connecting the CH6640E/CG6640E ...................................................................................12
Wall Mounting the CH6640E/CG6640E...............................................................................14
Wall Mounting Template ...............................................................................................16
Setting Up Internet Access..................................................................................................16
Configuring TCP/IP in Windows XP...............................................................................17
Configuring TCP/IP in Windows Vista ...........................................................................17
Verifying the IP Address in Windows XP.......................................................................17
Verifying the IP Address in Windows Vista....................................................................18
Renewing Your IP Address ...........................................................................................18
Setting Up a Wi-Fi Network .................................................................................................18
Starting the CH6640E/CG6640E Configuration Manager (CMGR).......................................19
CH6640E/CG6640E Menu Options Bar...............................................................................20
CABLE MODEM Status Page .............................................................................................21
CABLE MODEM Signals Page............................................................................................22
CABLE MODEM Logs Page................................................................................................23
CABLE MODEM Addresses Page.......................................................................................23
CABLE MODEM Configuration Page...................................................................................24
CABLE MODEM Provisioning Page ....................................................................................25
Basic Setup Page ...............................................................................................................26
Basic DHCP Page...............................................................................................................29
Basic LAN Users Page........................................................................................................30
Advanced Options Page......................................................................................................31
Advanced IP Filtering Page.................................................................................................32
Advanced MAC Filtering Page.............................................................................................32
Setting a MAC Address Filter........................................................................................33
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Advanced Port Filtering Page..............................................................................................33
Advanced Port Forwarding Page.........................................................................................34
Advanced Port Triggers Page .............................................................................................36
Advanced DMZ Host Page..................................................................................................37
Setting Up the DMZ Host ..............................................................................................37
Dynamic DNS .....................................................................................................................37
Advanced IDS Page............................................................................................................38
GATEWAY Wireless Pages
Wireless Band Mode Page..................................................................................................40
Wireless Basic Page ...........................................................................................................40
Wireless Security Page .......................................................................................................42
Wireless WPS Page............................................................................................................47
Wireless Access Control Page ............................................................................................48
Wireless Status Page..........................................................................................................50
Setting Up Your Wireless LAN.............................................................................................50
Encrypting Wireless LAN Transmissions.......................................................................51
GATEWAY USB Pages
Print Server ..................................................................................................................52
FTP Server...................................................................................................................53
File Server....................................................................................................................54
GATEWAY MANAGEMENT Pages
Remote Management Control .............................................................................................55
Loopback IP........................................................................................................................55
TELEPHONE Pages
TELEPHONE Status Page ..................................................................................................57
TELEPHONE Call Page......................................................................................................58
Call Status Tab.............................................................................................................58
Quality Of Service Tab..................................................................................................58
TELEPHONE Logs Page ....................................................................................................59
Telephone Log Tab.......................................................................................................59
Call Signaling Log Tab..................................................................................................59
TELEPHONE Provisioning Page .........................................................................................61
Setup Tab.....................................................................................................................61
Line Tab .......................................................................................................................61
Call Features Tab .........................................................................................................62
Errors Tab ....................................................................................................................62
TELEPHONE Configuration Page .......................................................................................63
HELP Pages
HELP Cable Modem Page ..................................................................................................64
HELP Telephone Page .......................................................................................................64
Troubleshooting
Solutions.............................................................................................................................66
Front-Panel LEDs and Error Conditions...............................................................................67
iii
1
The CBN CH6640E/CG6640E Wireless Gateway is designed for your home, home office,
or small business/enterprise. It can be used in households with one or more computers
capable of wireless connectivity for remote access to the wireless gateway.
This user guide provides product overview and setup information for the
CH6640E/CG6640E. It also provides instructions for installing the wireless gateway and
configuring the wireless LAN, Ethernet, router, DHCP, and security settings.
Note: For the following VoIP function content, only applicable to CH6640E Cable
Modem Voice Gateway.
Overview
Contact Information
•
For any questions or assistance with the CH6640E/CG6640E Wireless Gateway,
contact your Internet Service provider.
•
For information on customer service, technical support, or warranty claims; see the
CBN CH6640E/CG6640E Software License, Warranty, Safety, and Regulatory
Information card provided with the CH6640E/CG6640E Wireless Gateway.
Standard Features
The CH6640E/CG6640E Wireless Gateway combines high-speed Internet access,
networking, and computer security for a home or small-office LAN. It offers the following
features:
•
Combination of five separate products in one compact unit — an EURO DOCSIS®
3.0 cable modem, IEEE 802.11b/g/n wireless access point, Ethernet 10/100/1000
Base-T connections, two VoIP Internet telephone connections, and firewall.
•
An integrated high-speed cable modem for continuous broadband access to the
Internet and other online services with much faster data transfer than traditional dialup or ISDN modems.
•
Advanced firewall for enhanced network security from undesired attacks over the
Internet. It supports stateful-inspection, intrusion detection, DMZ, denial-of-service
attack prevention, and Network Address Translation (NAT).
•
One broadband connection for up to 253 computers to surf the web; all computers on
the LAN communicate as if they were connected to the same physical network.
•
Four 10/100/1000Base-T Ethernet uplink ports supporting half- or full-duplex
connections with auto-MDIX capability.
•
An IEEE 802.11n wireless access point to enable laptop users to remain connected
while moving around the home or small office or to connect desktop computers
without installing network wiring. Depending on distance, wireless connection speeds
can vary.
1
•
CH6640E/CG6640E wireless function supports Wi-Fi 2.4G single-band mode.
•
A secure Wireless Fidelity (Wi-Fi) broadband connection for Wi-Fi enabled devices
on your network, such as your cellular telephone, laptops, printers, PDAs, and
desktops.
•
Routing for a wireless LAN (WLAN) or a wired Ethernet LAN; you can connect more
than four computers using hubs and/or switches
•
A built-in DHCP server to easily configure a combined wired and/or wireless Class C
private LAN.
•
Virtual private network (VPN) pass-through operation supporting IPSec, PPTP, or
L2TP to securely connect remote computers over the Internet.
•
CH6640E/CG6640E Configuration Manager (CMGR) which provides a graphical user
interface (GUI) for easy configuration of necessary wireless, Ethernet, router, DHCP,
and security settings.
•
USB 2.0 host port is provided to support print server and network storage function
with FTP server and Samba server which file system supported are FAT16, FAT32,
and NTFS. You can plug in an USB memory stick then access it via FTP client or
Windows Explorer.
CH6640E/CG6640E LAN Choices
You can connect up to 253 client computers to the CH6640E/CG6640E using one or any
combination of the following network connections:
•
Wi-Fi wireless LAN (WLAN)
•
Ethernet local area network (LAN)
Wireless LAN
Wireless communication occurs over radio waves rather than a wire. Like a cordless
telephone, a WLAN uses radio signals instead of wires to exchange data. A wireless
network eliminates the need for expensive and intrusive wiring to connect computers
throughout the home or office. Mobile users can remain connected to the network even
when carrying their laptop to different locations in the home or office.
Each computer or other device on a WLAN must be Wi-Fi enabled with either a built-in or
external wireless adapter.
Laptops — Use a built-in wireless notebook adapter, a wireless PCMCIA slot adapter, or
a wireless USB adapter.
Desktops — Use a wireless PCI adapter, wireless USB adapter, or compatible product in
the PCI slot or USB port, respectively.
2
Sample Wireless Network Connections (CH6640E model shown)
Sample Wireless Network Connections (CG6640E model shown)
Your maximum wireless operation distance depends on the type of materials through
which the signal must pass and the location of your CH6640E/CG6640E and clients
(stations). CBN cannot guarantee wireless operation for all supported distances in all
environments.
Note: To get better wireless coverage, please put your
CH6640E/CG6640E wireless gateway vertically.
3
Wired Ethernet LAN
You can easily connect any PC with an Ethernet cable to the CH6640E/CG6640E
Ethernet port. Because the CH6640E/CG6640E Ethernet port supports auto-MDIX, you
can use a straight-through or cross-over cable to connect a hub, switch, or computer.
Use category 5, or better, cabling for all Ethernet connections.
Sample Ethernet to Computer Connection (CH6640E model shown)
Sample Ethernet to Computer Connection (CG6640E model shown)
4
A wired Ethernet LAN with more than four computers requires one or more hubs,
switches, or routers. You can:
•
Connect a hub or switch to any Ethernet port on the CH6640E/CG6640E.
•
Use Ethernet hubs, switches, or routers to connect up to any combination of 253
computers and wireless clients to the CH6640E/CG6640E.
More detailed information on Ethernet cabling is beyond the scope of this document.
Front Panel
The CH6640E/CG6640E front panel contains indicator lights and the WPS button which
is used to configure Wi-Fi Protected Security (WPS) on compatible clients connected to
the CH6640E/CG6640E network.
The CH6640E front panel LED indicators provide the following status information for
power, communications, and errors:
LED Flashing On
1 POWER
2 RECEIVE
3 SEND
4 ONLINE
5
Not applicable — LED does not
flash
Scanning for a downstream
channel connection
Scanning for an upstream channel
connection
Scanning for Internet connection;
transmitting or receiving data over
the Internet
Green: Power is properly connected
Green: Downstream channel is
connected
Blue: Downstream channel is
connected with bonded channels
Green: Upstream channel is
connected
Blue: Upstream channel is
connected with bonded channels
Green: Connected to Internet
LED Flashing On
5 TEL1
TEL 2
6 WIRELESS Amber: WPS function is enabled.
Telephone is off-hook; dialing or
call in progress
Green: Telephone is connected and
activated; on-hook
Green: Wi-Fi wireless interface is
active now.
The CG6640E front panel LED indicators provide the following status information for
power, communications, and errors:
LED Flashing On
1 POWER
2 RECEIVE
3 SEND
4 ONLINE
5 WIRELESS Amber: WPS function is enabled.
6
Extra for
future use
Not applicable — LED does not
flash
Scanning for a downstream
channel connection
Scanning for an upstream channel
connection
Scanning for Internet connection;
transmitting or receiving data over
the Internet
not activated yet, function to be defined
Green: Power is properly connected
Green: Downstream channel is
connected
Blue: Downstream channel is
connected with bonded channels
Green: Upstream channel is
connected
Blue: Upstream channel is
connected with bonded channels
Green: Connected to Internet
Green: Wi-Fi wireless interface is
active now.
6
Rear Panel
The CH6640E (shown above) rear panel contains the following cabling port and
connectors:
Item Description
1 TEL 1
TEL 2
2 ETHERNET
1 2 3 4
3 RESET
4 USB
5 CABLE
6 POWER
SWITCH
7 POWER
VoIP connection for a single telephone. Two sets of telephone can be
supported.
Use any Ethernet port to connect an Ethernet-equipped computer, hub,
bridge, or switch using an RJ-45 cable.
Activity LED - Green LED defines the activity of the Ethernet connector.
When LED is ON, this indicates that there is no data traffic and a
connection is stabilized.
When LED is FLASHING, this indicates that there is data being
transmitted upstream or downstream.
When LED is OFF, this indicates that the unit is not powered or there is no
Ethernet connection.
Press and hold the RESET button for five seconds or longer to restore
CH6640E/CG6640E to factory default settings. After factory default
settings are restored, the gateway will restart and may take 5 to 30
minutes to find and lock on the appropriate communication channels.
USB host port for print server or network storage function
Connect the CH6640E/CG6640E to a cable wall outlet.
Switch gear for power on/off the CH6640E/CG6640E.
Provide power to the CH6640E/CG6640E.
7
The CG6640E (shown above) rear panel contains the following cabling port and
connectors:
Item Description
1 ETHERNET
1 2 3 4
2 RESET
3 USB
4 CABLE
5 POWER
SWITCH
6 POWER
Use any Ethernet port to connect an Ethernet-equipped computer, hub,
bridge, or switch using an RJ-45 cable.
Activity LED - Green LED defines the activity of the Ethernet connector.
When LED is ON, this indicates that there is no data traffic and a
connection is stabilized.
When LED is FLASHING, this indicates that there is data being
transmitted upstream or downstream.
When LED is OFF, this indicates that the unit is not powered or there is no
Ethernet connection.
Press and hold the RESET button for five seconds or longer to restore
CG6640E to factory default settings. After factory default settings are
restored, the gateway will restart and may take 5 to 30 minutes to find and
lock on the appropriate communication channels.
USB host port for print server or network storage function
Connect the CG6640E to a cable wall outlet.
Switch gear for power on/off the CG6640E.
Provide power to the CG6640E.
MAC Label
The CH6640E/CG6640E Media Access Control (MAC) label is located on the bottom of
the CH6640E/CG6640E. The label contains the MAC address which is a unique, 48-bit
value that identifies each Ethernet network device. To receive data service, you will need
to provide the MAC address marked HFC MAC ID to your Internet Service provider.”
8
Note: Label may differ according to local settings or requirements.
9
2
Getting Started
Inside the Box
Before you install the CH6640E/CG6640E Wireless Gateway, verify that the following
items are included in the box with the CH6640E/CG6640E:
Item Description
Power cord
Software License &
Regulatory Card
CH6640E/CG6640E
Install Sheet
You must have the latest service packs and patches installed on your computer for your
operating system.
You will need a 75-ohm coaxial cable with F-type connectors to connect the
CH6640E/CG6640E to the nearest cable outlet. If a TV is connected to the cable outlet,
you may need a 5 to 900 MHz RF splitter and two additional coaxial cables to use the TV
and the CH6640E/CG6640E.
Connects the CH6640E/CG6640E to an AC
electrical outlet
Contains software license, warranty, and safety
information for the CH6640E/CG6640E.
Provides basic information for setting up the
CH6640E/CG6640E
10
Before You Begin
Take the following precautions before installing the CH6640E/CG6640E:
•
Postpone installation until there is no risk of thunderstorm or lightning activity in the
area.
•
To avoid potential shock, always unplug the power cord from the wall outlet or other
power source before disconnecting it from the CH6640E/CG6640E rear panel.
•
To prevent overheating the CH6640E/CG6640E, do not block the ventilation holes on
the sides of the unit. Do not open the unit. Refer all service to your Internet Service
provider.
Check that you have the required cables, adapters, and adapter software. Verify that the
proper drivers are installed for the Ethernet adapter on each networked computer. For
information on WLAN setup, see Setting Up Your Wireless LAN.
System Requirements
Your computer must meet the following minimum requirements:
•
Computer with Pentium© class or better processor
•
Windows XP, Windows Vista, Macintosh, or UNIX operating system with available
operating system CD-ROM
•
Any web browser, such as Microsoft Internet Explorer, Netscape Navigator®, or
Mozilla® Firefox®
11
Connecting the CH6640E/CG6640E
Before starting, be sure the computer is turned on and the CH6640E/CG6640E power
cord is unplugged.
1. Connect one end of the coaxial cable to the cable outlet or splitter.
2. Connect the other end of the coaxial cable to the Cable connector on the
CH6640E/CG6640E. Hand-tighten the connectors to avoid damaging them.
3. Plug the power cord into the Power port on the CH6640E/CG6640E.
4. Plug the other end of the power cord into an electrical wall outlet.
This automatically powers on the gateway. You do not need to unplug the gateway
when it is not in use. The first time you plug in the CH6640E/CG6640E, allow it 5 to
30 minutes to find and lock on the appropriate communications channels.
5. Plug the other end of the telephone cord of a single or two-line telephone into the
1/2
port on the rear of the CH6640E.
6. Plug the telephone cord of a single or two-line telephone into the telephone.
7. (optional step) Plug USB memory stick or hard-disk drive into USB port on
CH6640E/CG6640E.
8. Connect the Ethernet cable to the Ethernet port on the computer, and connect the
other end of the Ethernet cable to the Ethernet port on the gateway.
TEL
12
9. For a second telephone, plug the telephone wire of a single-line telephone into the
TEL 2
port on the rear of the CH6640E.
10. Check that the LEDs on the front panel cycle through the following sequence:
CH6640E/CG6640E LED Activity During Startup
LED Description
POWER
RECEIVE
SEND
ONLINE
Turns on when AC power is connected to the
CH6640E/CG6640E.
Indicates that the power is connected properly.
Flashes while scanning for the downstream receive channel.
Changes to solid green when single downstream channel is
locked.
Changes to solid blue when multiple downstream channels
are locked.
Flashes while scanning for the upstream send channel.
Changes to solid green when single upstream channel is
locked.
Changes to solid blue when multiple upstream channels are
locked.
Flashes during CH6640E/CG6640E registration and
configuration.
Changes to solid green when the CH6640E/CG6640E is
registered successfully and ready for Internet access
13
Wall Mounting the CH6640E/CG6640E
6.0mm(.24inches)maximum
9.0mm(.35inches)maximum
2.5mm(.10inches).
You have the option to wall mount the CH6640E/CG6640E. Do the following before
mounting the CH6640E/CG6640E on the wall:
•
Locate the unit as specified by the local or national codes governing residential or
business cable TV and communications services.
•
Follow all local standards for installing a network interface unit/network interface
device (NIU/NID).
•
Make sure the AC power plug is disconnected from the wall outlet and all cables are
removed from the back of the CH6640E/CG6640E before starting the installation.
•
Decide if you want to mount the CH6640E/CG6640E horizontally or vertically.
If possible, mount the unit to concrete, masonry, a wooden stud, or some other very solid
wall material. Use anchors if necessary (for example, if you must mount the unit on
drywall).
CAUTION: Before drilling holes, check the structure for potential
damage to water, gas, or electrical lines.
Do the following to mount your CH6640E/CG6640E on the wall:
1. Print a copy of the Wall Mounting Template.
2. Measure the printed template with a ruler to ensure that it is the correct size.
3. Use a center punch to mark the center of the holes.
4. On the wall, locate the marks for the mounting holes.
5. Drill the holes to a depth of at least 1 1/2 inches (3.8 cm). Use M3.5 x 38 mm (#6 x
11/2 inch) screws with a flat underside and maximum screw head diameter of 9.0 mm
to mount the CH6640E/CG6640E.
6. Using a screwdriver, turn each screw until part of it protrudes from the wall, as shown
in the following wall mounting screw dimensions illustration.
There must be .10 inches (2.5 mm) between the wall and the underside of the screw
head.
7. Place the CH6640E/CG6640E so the keyholes on the back of the unit are aligned
above the mounting screws.
14
8. Slide the CH6640E/CG6640E down until it stops against the top of the keyhole
opening.
9. After mounting, reconnect the coaxial cable input and Ethernet connection.
10. Plug the power cord into the +12VDC connector on the gateway and the electrical
outlet.
11. Route the cables to avoid any safety hazards.
15
Wall Mounting Template
Figure 1 Wall Mounting Template
Setting Up Internet Access
After installing the CH6640E/CG6640E, check that you can connect to the Internet. You
can retrieve an IP address for your computer’s network interface using one of the
following options:
•
Retrieve the statically defined IP address and DNS address
•
Automatically retrieve the IP address using the Network DHCP server
The CBN CH6640E/CG6640E Wireless Gateway provides a DHCP server on its LAN. It
is recommended that you configure your LAN to obtain the IPs for the LAN and DNS
server automatically.
Make sure all computers on your LAN are configured for TCP/IP. After configuring
TCP/IP on your computer, you should verify the IP address.
Note: For UNIX or Linux systems, follow the instructions in the
applicable user documentation.
16
Configuring TCP/IP in Windows XP
1. Open the Control Panel.
2. Double-click Network Connections to list the Dial-up and LAN or High-Speed
Internet connections.
3. Right-click the network connection for your network interface.
4. Select Properties from the drop-down menu to display the Local Area Connection
Properties window. Be sure Internet Protocol (TCP/IP) is checked.
5. Select Internet Protocol (TCP/IP) and click Properties to display the Internet
Protocol (TCP/IP) Properties window.
6. Select Obtain an IP address automatically and Obtain DNS server address
automatically.
7. Click OK to save the TCP/IP settings and exit the TCP/IP Properties window.
8. Close the Local Area Connection Properties window and then exit the Control Panel.
9. When you complete the TCP/IP configuration, continue with Verifying the IP Address
in Windows XP.
Configuring TCP/IP in Windows Vista
1. Open the Control Panel.
2. Click Network and Internet to display the Network and Internet window.
3. Click Network and Sharing Center to display the Network and Sharing Center
window.
4. Click Manage network connections to display the LAN or High-Speed Internet
connections window.
5. Right-click the network connection for the network interface you want to change.
6. Click Properties to display the Local Area Connection Properties window.
Vista may prompt you for an administrator password or confirmation. Type the
password or confirmation, then click Continue.
7. Click Networking tab, then select Internet Protocol Version 4 (IPv4).
8. Click Properties to display the Internet Protocol Version 4 (TCP/IPv4) Properties
window.
9. Select Obtain an IP address automatically and Obtain DNS server address
automatically.
10. Click OK to save the TCP/IP settings and close the Internet Protocol Version 4
(TCP/IPv4) Properties window.
11. Click OK to close the Local Area Connection Properties window.
12. Close the remaining windows and exit the Control Panel.
13. When you complete the TCP/IP configuration, continue with Verifying the IP Address
in Windows Vista.
Verifying the IP Address in Windows XP
To check the IP address:
1. On the Windows Desktop, click Start.
2. Select Run. The Run window is displayed.
3. Type
17
cmd
and click OK.
4. Type
If an Auto-configuration IP Address displays, this indicates possible cable network
problems or an improper connection between your computer and the
CH6640E/CG6640E.
Check the following:
•
•
After successfully verifying your cable connections and proper cable-TV operation, you
can renew your IP address.
ipconfig
Your cable connections
Whether you can see cable-TV channels on your television
and press ENTER to display your IP configuration.
Verifying the IP Address in Windows Vista
Do the following to verify the IP address:
1. On the Windows Desktop, click Start.
2. Click All Programs.
3. Click Accessories.
4. Click Command Prompt to open a command prompt window.
5. Type
If an Auto-configuration IP Address displays, this indicates an improper connection
between your computer and the CH6640E/CG6640E, or there are possible cable network
problems.
ipconfig
and press Enter to display the IP address.
Renewing Your IP Address
To renew your IP address in Windows XP or Windows Vista:
1. Open a command prompt window.
2. At the command prompt, type
address.
3. Type
If after performing this procedure your computer still cannot access the Internet, call your
cable service provider for assistance.
exit
and press ENTER to close the command prompt window.
ipconfig /renew
Setting Up a Wi-Fi Network
Do the following to set up a Wi-Fi network using the WPS button on the
CH6640E/CG6640E:
1. Power on the CH6640E/CG6640E.
2. Power on the WPS-enabled devices you want to have access to the network, such as
a PC, router, or telephone.
The Wi-Fi network will automatically detect the WPS devices.
3. Press WPS button on the CH6640E/CG6640E.
4. If applicable, press WPS button on the other WPS devices.
and press ENTER to obtain a new IP
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