Cayan VX520 Installation Manual

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VX 520

Installation Guide

Included:

• Ethernet cable

• Power cable

• Phone jack

• One roll of paper

• Warranty paperwork

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Paper receipt feed

Cancel key

EMV card slot

Enter key

Backspace/clear key

Magstripe reader

Programmable Function
(PF keys)

Alpha key

T

his guide answers some common questions that
you might have when using the VX520. We’re here
for you 24/7/365, so feel free to contact us if you
need assistance or have any questions.

TECHNICAL SUPPORT • 800.941.6557

Turn the VX520 upside-down, and remove the rear cover
as shown to view the connection ports.

Setting up your terminal to use a dial-up connection

Important: If you want to use a dial-up connection for your

terminal, you must connect to a dedicated analog phone line.
Digital and VOIP lines do not support this connection method.

Connect one end of the phone cord to the telephone port on
the terminal, and connect the other end to your telephone jack.

POWER PORT

Accessing the connection ports

ETH

RS232

Accessing the connection ports

ETH

RS232

Setting up your terminal to use an Ethernet connection

Turn the VX520 upside-down, and remove the rear cover
as shown to view the connection ports.

Setting up your terminal to use a dial-up connection

Connect one end of the Ethernet cable to the ETH port on the
terminal, and connect the other end to an available port on
your router/switch.

Powering the terminal

Connect the round end of the power cord into the power port
on the bottom of the terminal, then plug the adapter into a
power socket.

Important: If you want to use a dial-up connection for your
terminal, you must connect to a dedicated analog phone line.
Digital and VOIP lines do not support this connection method.

Connect one end of the phone cord to the telephone port on
the terminal, and connect the other end to your telephone jack.

POWER PORT

RS-232 PORT

RJ-11
TELEPHONE PORT

Tidying the cords

Run all cords in the terminal over the back of the device, and
attach the rear cover.

Accessing the SoftPay home screen to start
processing transactions

The SoftPay home screen is the starting point for all of your
transactions, and for many of the troubleshooting tasks.

From the main menu, press F3 (SOFTPAY – FDMS) to access the
SoftPay home screen. (The SoftPay home screen displays the
Sale, Refund, and Void options.)