CAT MATE MICROCHIP CAT FLAP Instructions Manual

CAT MATE

®

INSTRUCTIONS

© PET MATE Ltd · Lyon Road · Hersham · Surrey · KT12 3PU · England

N America: Ani Mate · 104A Longview Drive · Conroe · Texas 77301

36002/0514UK

Ref. 360

MICROCHIP CAT FLAP

For model:

www.pet-mate.com

[phone]

N America [phone]

1

A

B

C

D

F

G

H

E

I

J

A. LED
B. Detector lenses
C. Tunnel
D. Catch
E. Rotary 4 way lock

F. Interior frame
G. Exterior frame
H. 'PROGRAM' button
I. Battery Cover
J. Seal

4

6

5

7

2

3

CLEAN

10

8

G

CUT

T

O

LINE

9

11

12

Ø

6mm

1

/4”

Ø

5mm

3

/16”

1.

Introduction

Thank you for choosing the Cat Mate Microchip Cat Flap.

CAREFULLY READ THESE INSTRUCTIONS AND PROGRAM THE CAT
FLAP BEFORE YOU INSTALL IT.

The Cat Mate Microchip Cat Flap allows you to control up to 30 cats' access
through your cat flap.

This cat flap is suitable for all popular microchips. Alternatively it may be
operated by a Cat Mate I.D. Disc (available seperately). You may wish to use
an I.D. Disc for cats without a microchip or in the event that your cat’s
microchip is faulty or poorly positioned.

2.

Fitting the Batteries

2.1

Remove the battery cover by pushing the battery cover upwards (see
Fig.

2).

2.2 Inser t 4 x AA (R6) batteries as shown (Fig. 3). Do not replace cover until
you have programmed the cat flap.

2.3 The cat flap will self check for up to 30 seconds and then the flap is
ready to program.

All popular batteries can be used including rechargeable batteries, but the
battery warning (Section 6) will only work correctly with alkaline batteries.
Good quality alkaline batter

ies should last approximately 12 months

(depending on n

umber of cats and usage). You

MUST NOTuse lithium

batter

ies.

3.

Programming

Prog

ram your cat’s microchip or I.D. Disc(s) as follows:

3.1

Press and hold the 'PROGRAM' button (H, Fig. 1) for 5 seconds until
the LED (A) illuminates

. Wait a minimum of 10 seconds.

3.2

Place an I.D. Disc in the tunnel opening (Fig. 4) or to program your cat’s
microchip

, encourage your cat to slowly pass through the tunnel by

holding the flap open as sho

wn in Fig. 5 after checking the rotary 4 way

loc

k (E) is set to 'IN & OUT'.

3.3

When programmed, the LED will flash.

3.4

Press the 'PROGRAM' button to save the setting.

For additional cats, up to a maximum of 30, repeat steps 3.1 to 3.4.

NO

TE: If you attempt to program more than 30 I.D. Discs / microchips, the LED

will flash.

If this occurs perform a 'FACTORY RESET' (Section 8) and

reprogram I.D. Discs / microchips in current use.

4. Access Options

Once your cat(s) microchip(s) / I.D. Disc(s) are programmed, the access
options available with the rotary 4 way lock are:

'

In & Out'Your cat(s) can come in and out of the flap

'

In Only'Your cat(s) can come in through the flap but cannot

leave through the flap

'

Out Only'Cat(s) can go out through the flap but cannot enter

through the flap

'

Loc

ked

'

Cat(s) cannot use the flap

5. Training Your Cat to Use the Cat Flap or if Your Cat Has Lost its

I.D. Disc

It may take a little time for your cat to get used to its new cat flap. To help
your cat get used to entering and exiting the flap, the flap can be set to
'TRAINING MODE' as f

ollo

ws:

5.1 Remove one battery for 60 seconds.

5.2 Replace battery and wait until interior lock (D) drops after approximately
5 seconds.

5.3 Remove battery within 5 seconds before lock is reactivated and replace
battery cover.

Please be aware that in Training Mode your cat flap will allow access for other
animals

.

To exit the 'TRAINING MODE', simply reinstall all batteries.

NOTE: We do NOT recommend that cats, particularly kittens, are left alone to
use their cat flap until you are satisfied that they are completely familiar with
its operation.

6. Battery Replacement

When the LED flashes slowly (every 30 seconds), alkaline batteries should be
replaced (See Section 2).

Please note

, after fitting ne

w batter

ies the Batter

y w

ar

ning ma

y tak

e up to

15 minutes to disappear.

7. Factory Reset

To erase all programmed I.D. Discs / microchips, press and hold the
'PROGRAM' button for 30 seconds until LED flashes. After a further 30
seconds you may re-programme I.D. Disc(s) / microchip(s) (See Section 3).

8. Maintenance

Regularly clean the two detector lenses

(B, Fig. 6)

fitted in the top of the tunnel
and the interior surface of the tunnel (C) using a damp cloth. Avoid waiting
until the urgent need to clean these surfaces, indicated by a double flash of
the LED (A) every 30 seconds.

9.

Fitting Instructions (See Figs. 7 to 11)

W

ood / Plastic / Metal Door Panels

NO

TE - N. America only: This flap is not suited to 10 digit FDXA microchipped

pets in combination with MET

AL panels.

9.1

Place the exterior frame in desired position on panel and draw round the
outside of the tunnel section as shown in Fig. 7. We recommend the
bottom of the hole is appro

ximately level with your pet's stomach.

9.2 Use an electric jig-saw to cut 2mm (

1

/16”) outside drawn line. Be careful

to cut hole square to the door

, particularly with thicker doors. Ensure

fr

ames are free-fitting in hole.

9.3

Determine thickness of door panel.

9.4 For door panels 3mm (1/8”) - 25mm (1”) thick:

9.4.1 Position exterior frame on outside of door and mark four screw
positions (Fig.

8).

9.4.2

Remove frame and carefully drill screw clearance holes square to
panel at 6mm (

1

/4”) diameter (Fig.

9).

9.4.3

For panels less than 17mm (

5

/8”) thic

k, cut excess liner from
exterior frame (G) as shown in Fig. 10 with a hacksaw or plastic
cutting disc.

9.4.4 Fit seal (J) to exterior frame. Position exterior frame on outside of
door

. Screw interior frame to it by using 37mm (1

1

/2”) scre

ws.

Finally

, fit screw caps (Fig. 11).

9.5

For door panels 25mm (1”) + thick:

9.5.1 Carefully drill out four holes in interior frame to allow close
clearance on screws (recommended drill 5mm (

3

/16”) diameter) as

sho

wn in Fig. 12.

9.5.2

Fit seal (J) to exterior frame. Screw exterior frame to outside of
door using 13mm (

1

/2”) scre

ws.

9.5.3

Screw interior frame to inside of door using 22mm (

7

/8”) scre

ws.

Finally, fit screw caps.

Metal Panels (including plastic coated metal)

After fitting, ensure the flap is tuned to the metal panel by pressing the
'PR

OGRAM' button (H) for 5 seconds until LED (A) lights. After 10 seconds

press the 'PROGRAM' button again to complete retuning.

Walls / Glass Panels

For easy installation you will require an adapter kit available from your cat flap
supplier or direct from Pet Mate (Product Ref. 361).

10. Troubleshooting

10.1 Red LED (A) flashing

• 1 flash every 30 seconds indicates need to replace alkaline batteries.

• 2 flashes every 30 seconds indicates cleaning required (See
Section 8).

• Random flashing indicates changes in light level or need to clean cat
flap (See Section 8).

10.2 Flap does not open in response to programmed I.D. Disc or microchip

•

Chec

k '4

WAY' lock is set to permit access in the chosen direction.

• Check catch (D, Fig. 1) moves freely up and down.

•

Clean cat detector lenses and tunnel (See Section 8).

• Check batteries are correctly orientated (Fig. 3) and not in need of
replacement (See Section 6).

• Check I.D. Disc is correctly fitted to cat's collar.

• If possible, try operation with another programmed I.D.Disc / microchip
to ascertain if there is a fault with a particular I.D. Disc / microchip.

• Check cat flap is mounted at correct height (See Section 9).

• If all else fails, remove one battery and wait a minimum of 5 minutes.
Refit batter

y and then chec

k if flap functions correctly

.

If not perf

or

m a

'F

A

CT

OR

Y RESET' (See Section 7) before reprogramming (See

Section 3).

Pet Mate Ltd. guarantees your product for a period of 3 years from the date of
purchase, subject to the registration of your purchase details on our website

www

.pet-mate

.com

within 14 da

ys of purchase

.

(If y

ou do not ha

v

e access to a

computer

, please send details of y

our purchase with copy of receipt along with
your name and address.) In the event of a fault developing contact Pet Mate
customer ser

vices f

or a retur

ns author

isation n

umber.The guarantee is limited to
any defect arising due to faulty materials or manufacture. Any defective item will
be repaired or replaced free of charge at the manufacturer’s discretion, provided
that the defect has not been caused by neglect, misuse or normal wear and tear.
Your statutor y rights are not affected.