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Tel: +44 (0)1793 784002
Fax: +44 (0)1793 784005
Email: info@axxessid.com
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Installation & User Guide
Microsoft® is a registered trademark of Microsoft Corporation.
Windows™ is a registered trademark of Microsoft Corporation.
Document Title: AX200 & I-BOX Installation & User Guide v13.07.07
This document contains proprietary information of Axxess Identification Ltd. Unauthorised
reproduction of any portion of this manual without the written authorisation of Axxess
Identification Ltd is prohibited. The information in this manual is for informational purposes only.
It is subject to change without notice. Companies, names and data used in examples herein are
fictitious unless otherwise noted. Axxess assumes no responsibility for incorrect information this
manual may contain.
NOTICE TO USER: THIS SOFTWARE PACKAGE IS A CONTRACT. BY INSTALLING THE
SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT.
1. Use of the Software. You may install and use the software only for the purpose intended.
2. Copyright. You may not duplicate or copy the software or documentation, except that
you may make one backup copy of the software. All copies must bear copyright notices
contained in the original copy.
3. Limited Warranty. Axxess Identification warrants that the software will perform
substantially in accordance with the printed documentation when correctly installed on a
properly configured computer for which it is intended. Axxess Identification warrants the
compact disc upon which this product is recorded to be free from defects in materials and
workmanship under normal use for a period of five years from the date of purchase.
During the warranty period Axxess Identification will replace compact discs, which prove
to be defective.
4. Axxess Identification does not warrant and cannot warrant the performance or results you
obtain by using the software or documentation. In no event will Axxess Identification be
liable to you for any consequential, incidental or special damages. For further warranty
information, please contact Axxess Identification.
This Installation Guide details the initial setup and steps to get the AX200 software operational.
For further information and additional features please refer to the AX200 software manual.
Complete software installation and TCP/IP configuration must be performed whilst logged into
Windows with full Windows Administration rights.
AX200 Software Setup
1. Install the AX200 software. Insert the CD, if auto run is disabled then click Start and
select Run. Enter d:\setup.exe in the text box and click OK. (Note substitute the CD-ROM
drive letter in place of d) Follow the on screen instructions to complete the installation.
2. Ensure that the PC is
connected to the network and
the AX200’s are connected to
the network but powered off.
3. Ensure that the PC has a
fixed IP address
4. Start the AX200 software and
enter the user name and
password to login. The
default user name is “1” and
the default password is “1”.
Allow the software to
initialise.
5. Power up the first AX200 and the AX100(s) connected to this controller.
6. Click on the Access point
button located near the
bottom left on the screen.
7. Click on the last Tab Sheet
labelled as Device Manager.
8. Wait for approximately 10
seconds and the device
manager will seek all of the
AX200’s connected to the
network that are powered on.
New AX200’s will be
displayed in red; previously
configured AX200’s will be
displayed grey. (AX200’s
previously configured but not online will be displayed as Grey with a red cross) Double
click on the Red AX200.
.
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9. Click on the ? at the end of
the Server IP address. The
Server IP address will fill in.
On local area networks (LAN)
the Device IP address and
the Server IP address will
match for the first 3 numbers
(Segment address) and the
last number will be unique to
the AX200.
10. Enter a name for the AX200 and an IP address for the device. To ensure that this IP
address is not already assigned click on the ? next to the device IP address. Do not use
an IP address that is already assigned as this will cause the system not to operate
correctly. Enter the subnet mask and if advised by the network administration manager,
enter the gateway IP address for this device.
11. Click on the download button
and confirm by clicking yes.
After approximately 5
seconds the AX100 add
wizard will appear.
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12. Click Add. Select the type of
reader (with or without PIN)
then click next. Enter a
suitable name for the door
location being added. Then
click OK. After a brief period
of time the add wizard will be
completed. Access point
specific settings such as lock
times, IN/Out configuration
may be set under Access
point / Access point. When a
new AX100 is added the
access point screen will be
displayed. Note if two
AX100’s are connected to the
AX200 after 15 seconds the
Add wizard will appear again for Device two to be added.
13. Close the TCP/IP settings screen and close the device manager screen or access point
screen.
14. From the main screen click on the cardholder button and add a card(s) When the
cardholder screen is exited the information will be downloaded to the relevant controllers
and the door will lock.
15. Power up the next AX200 to be added and repeat steps 6 – 13 until all controllers are
configured.
TCP/IP Configuration (Fixed IP Address)
Refer to this section if the PC does not have a fixed IP address or for additional IP address
information.
To specify a fixed IP address
Click the Windows Start button then select setting and select control
panel. Double Click on the Network icon. In the components box scroll
down to TCP/IP Network card name and click on it. (On Windows XP
the control panel may be displayed directly
from the Windows Start button) Click on
Properties Button.
Select the IP Address Tab
Ensure that the system is set to specify an IP Address and that a valid
IP address is in the IP address box. (Note – most organisations allow
fixed IP address ranges, and a suitable IP number is normally obtained
from the network administration manager) Enter a valid subnet mask
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address. Typically this is set to 255.255.255.0
Click OK or Apply.
Click OK to exit the network setup and close the system control panel window. If prompted to
reboot or to insert the Windows installation disk please follow the on-screen prompts.
IP Definitions Applicable to the AX200
IP Address
An IP address is a unique identifier for each controller, PC or other Ethernet device.
The IP address range is fro 0 to 255, where 0 is null, 1 to 254 are valid numbers and 255 is a
broadcast number. (Example – 10.1.1.25) Note – Consult with the Network Administrator before
using any IP address to avoid duplicate numbers
Subnet Mask
This is the mask or range of address that the device is allowed to talk to, typically the broadcast
number is used (Example 255.255.255.0 in this example permission is granted to talk to all
devices on the network)
LAN
Local Area Network refers to structured Ethernet cabling within a local area such as a single
building.
WAN
Wide Area Network, refers to a group of LAN’s connected together such as a group of buildings.
VPN
Virtual Private Network, refers to a separate IP numbering system applied on WAN’s that allows
different equipment in various locations to communicate as a LAN
Gateway
The Gateway is the device used to channel IP traffic between LAN’s over a WAN.
IP Port number
The IP port number is the number assigned for the communications over TCP to that specific IP
address. The AX200 uses Port numbers 4848 for the controller and 1818 for the AX200 software.
Firewall
A firewall may comprise of a physical device or software on a PC and it is designed to stop
malicious attacks by computer hackers or virus. Note Firewalls may also stop communication
between the AX200 and the software unless the specified IP port numbers are listed in both the
TCP and UDP protocol safe list on the firewall.
LAN Configuration
When working on a local area network (LAN) all devices that are configured to operate with fixed
IP address such as the AX200 controller, will require the same segment address. So if the Server
(PC) IP address is 10.1.1.15 then the AX200 will require an IP address with the same segment
such as 10.1.1.52. When building a private network (if there is not already one there) it is
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recommended that the segment address is 10.1.1.x Use the subnet mask as 255.255.255.0 and
the gateway IP address should be 0.0.0.0
WAN Configuration
When working on a wide area network (WAN) all devices that are configured to operate with fixed
IP address such as the AX200 controller, will probably have a different segment address. So if
the Server (PC) IP address is 10.1.1.15 then the AX200 will require an IP address with the
appropriate segment such as 10.1.2.52. Use the subnet mask as 255.255.255.0 and the gateway
IP address must be configured (Please consult the Network Administrator for all IP Settings)
VPN Configuration
Generally configure Virtual Private networks as per the LAN Configuration setup. (Please consult
the Network Administrator for all IP Settings)
Example IP Address Table
Device Name Location IP Address
File & Printer Server
Sales PC
AX200 PC
AX200 Controller
AX200 Controller
File & Printer Server
Sales PC
AX200 Controller
AX200 Controller
London
London
London
London
London
New York
New York
New York
New York
10.1.1.10
DHCP
10.1.1.35
10.1.1.36
10.1.1.37
10.1.2.10
DHCP
10.1.2.55
10.1.2.56
Gateway
Address
10.1.1.1
DHCP
10.1.1.1
0.0.0.0
0.0.0.0
10.1.2.1
DHCP
10.1.2.1
10.1.2.1
Subnet Mask
Address
255.255.255.0
DHCP
255.255.255.0
255.255.255.0
255.255.255.0
255.255.255.0
DHCP
255.255.255.0
255.255.255.0
AX200 & i-BOX Connections
9 Way i-BOX I/O Connection
Table below describes the 9 way connector on the i-BOX and states the functionality of each pin.
The sounder /Beacon for the i-BOX connects directly to the i-BOX and will sound the alarm and
flash the strobe for a pre-programmed period of time when an alarm condition occurs on the iBOX.
Connect the 9 way D connector to the i-BOX.
To configure the duration select the environment button in the software.
Click on the I-box in the tree menu.
Adjust the alarm sounder period time to the desired length of time and click Save.
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AX200 Expander Board Connections
Expander Board connections are located at the top-right corner of the AX200 board. Output 4
(associated with door 1) & output 5 (associated with door 2) are activated once the “Door forced/held open alarm” is triggered on the appropriate controller and will stay active until the
alarm is cleared either by using a valid card or by using the clear alarm button on the main
screen.
Note: the alarm is cleared only when the “Door forced/held open alarm cleared” transaction
appears on the main screen.
Door forced / held open alarm settings can be accessed through Main Screen • Access Point •
(Enable) Door Contact.
For more information about these settings please refer to Access Point Configuration • Access
Point Settings on this manual.
Note: Relay No.3 generates a 1 second pulse through the Access Granted connection block,
located at the top of AX200 board. The connection is normally closed and the pulse is generated
once the access is granted through either door.
Diagrams on the following pages illustrate the connections between the AX200 components.
Please note that if you are installing a brand new unit, the Fire Alarm, Break glass & PSU Monitoring links will not be activated until the first time they are used.
Break glass Wiring AX200
AX200
Bre akg lass
Brea kgla ss
Door 1
Door 2
OUT
IN
for monitoring of
breakglass
CNC2A2A3A3A
PSU
Monitoring
Volt Free
NC
AX100
Breakglass Wiring AX200
Double Pole
Breakglass
NO
Lock Rel ay
C
NC
Power In
+12 vDC
1
2
1A
2A
3A
3
to lock
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TerminalFunctionTerminal
1Normally Open1A
2Common2A
3Normally Closed3A
Switch 1
15
Switch 2
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Break glass wiring AX50/AX100
AX50 / AX100
AX50 / AX100
NO
Lock Relay
C
NC
Power In
+12 vDC
1
2
Double Pole
Breakglass
3
to lock
TerminalFunctionTerminal
1Normally Open1A
2Common2A
3Normally Closed3A
Switch 1
not in use
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AX200 Software
The AX200 software is where all the programming data and cardholder information is entered.
It consists of the following:
• Cardholder
• Access Point
• System Settings
• Format & Statistics
• Security
• Reports
• Environment
The PC is where all the system configuration and data management is stored. The optional data
transfer unit (DTU) enables the data that has been entered at the PC to be downloaded to the
controller without the need of a physical PC connection.
The AX200 system supports a wide variety of card technologies, including proximity, magnetic
stripe (AX Series), Wiegand and Wiegand compatible card types.
Operating Systems
The AX series supports a wide range of operating systems and can run on Windows NT
Workstation, NT Server, 2000 Professional and Advanced, ME, XP and Vista without the need for
different CD’s or drivers. A number of checks are implemented within the software to ensure that
the correct files for the operating system are present. The installation process automatically
detects the operating system and installs the correct files and drivers.
If you are using windows Vista please note:
The recommended screen resolution for running the AX200 software
•
on Windows Vista is 1024¯768.
• If you receive a message at the start-up saying that the “User does not
have write access to the database”, right click on the AX200 icon and
select “Run as Administrator”. After doing so, this icon
in front of the AX200 icon.
might appear
Software Installation
Put the AX200 CD in your CD drive. If the CD doesn’t run automatically, click on the Start button
and select Run. Type in x:\setup.exe on the command line (replace x with the letter of your CD-
ROM drive).
Click Next > to continue with the AX200 Setup Wizard.
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Please read the License Agreement, to accept the terms select I accept… then click on Next >.
The default directory where program files are installed is C:\Program Files\AX200\ If required,
click on Change to choose a different folder. Click on Next > to accept the default, or when
you’ve entered a different destination folder.
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The AX200 program files will now be installed.
The AX200 installation is now complete. Select Finish to exit the setup wizard.
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Some operating systems also require Microsoft Data Access Components to support SQL. This
is automatically installed if required. Please follow the on-screen instructions.
Starting the AX200 Software
Connect your AX200 controller to the PC using the communication cable supplied.
Go to Start • All Programs, left click on AX200 Access Control System and it will launch the
AX200 software, alternatively double click the AX200 logo from the Windows desktop.
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The AX200’s default user name is 1 and the default password is 1. The user names and
passwords are not case sensitive. Enter the default user name and password and select OK.
Language Selection
Installation and operation of the software can be selected in different
languages. Changing the language can be done from the login screen as well
as within the program on the main screen, without the need to restart the
software or the computer.
Password Reminder
A password reminder box displaying the factory default reminds the user to
change the default password. This reminder box disappears automatically when the default
password has been changed.
Windows™ Classic or Graphic Style (XP) Screen
Users can select the type of interface on the main login screen. Windows™ Classic is most
suitable for older PC and laptops with only 64MB of RAM and 800 x 600 video resolution.
Graphic Style (XP) has been optimised for the Windows™ XP operating system. The graphical
user interface makes it easy to use and operate. The specification of the PC is automatically
checked and will only allow installation or selection of the user interface if sufficient resources are
available.
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Backup & Restore
The AX software has a built-in backup utility. Backups can be done automatically at preset times
and days, or manually with network backup support. Backups from older software versions are
automatically converted avoiding the need for multiple steps to restore the software.
A backup can be restored in one single step. Automatic backups are numbered using the date
and time the backup took place. If you wish to delete older backups, highlight the appropriate file
by clicking on it and press delete, confirmation of this action is requested. It is useful to create a
complete system backup as soon as all the system settings have been entered. Create a backup
as normal, go to restore, highlight the newly created file and right click with the mouse and select
rename – rename the file e.g. Master settings. This backup will allow you to restore the system
back to its original programmed settings, if required. To restore an existing database go to the
File menu • Database Restore.
When exiting the software, if any data has changed, the application will automatically perform the
database backup. There is no need to close the program or cardholder screen for the automatic
backup to execute. Partial backups can also be selected for database or history files only.
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Backup time settings window can be reached through the File menu. The default day and time for
automatic backup is displayed on the left side of the window. By default, the application will take a
backup of your database at 23:59:00 every night.
Settings on the right hand side give you more options on how to manage your backup files.
Normally the backup process saves both, the Main Database and Log & Events; however you
can exclude either of them from the backup process simply by removing the tick in the check box.
You can also set the application to automatically delete the backup files after a specific number of
days or once they exceed a certain size (in MB).
Once the Zip Compression is enabled, the software will automatically compress the backup file
into a zip file. Since the .mdb file cannot get through the fire wall, zip compression is very helpful
when you wish to email the backup settings.
Email Backup Settings
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Email settings could be sent to a specific group of people via Email. You need to specify the time
period during which you would like the email to be sent out (Time Zone), the information you want
to include (Attachments) and the name of the recipients (Groups).
Enter the name and email address of the sender on the left. If you’re using a local server enter
the name of your local SNMP server for email.
Group settings on the right include the name and email address of the people who will receive the
email. These settings are divided into to blocks. The people on the top section will only receive
the email if the backup has taken place during a green time zone and the people in the bottom
section will receive the email if the database has been backed up during a blue time zone
(exception monitoring).
A number of optional settings are also included in this screen. You can set priorities for your
emails and choose the maximum email messages sent in a minute. There are also a number of
different options for email format. MIME is the default.
MIME (default): Multipurpose Internet Mail Extensions (MIME) is an Internet Standard that
extends the format of e-mail to support text in character sets other than US-ASCII, non-text
attachments, multi-part message bodies, and header information in non-ASCII character sets
UU Encode: UUencoding is a form of binary to text encoding that originated in the Unix program
uuencode, for encoding binary data for transmission over the UUCP mail system. The name
"UUencoding" is derived from "Unix-to-Unix encoding".
Standard Query Language (SQL)
The database structure is based on Microsoft SQL. This ensures stability and a high data
throughput with easy interfacing to other applications. The database handles up to 65,525
cardholder records with over 60 fields per cardholder. Card numbering is up to 10 digits allowing
support for a wide variety of formats e.g. existing cards or multi-purpose cards (vending machines
etc.)
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Database Integrity Check
A mains failure or system crash with an open database normally requires running a separate
application to repair the data. All data in the AX200 database is automatically checked on start up
and repaired if necessary.
At the start-up, the software automatically checks the database version. If the database is too old
and not supported by the new version of software the following transaction will appear on the
screen asking you to check the version of the database.
You can view the version of your database in the Performance Analyzer screen; under Tools • Enable Optional Software. This problem usually occurs when you manually copy a new database
over the old database in the AX200 folder. That’s why we strongly recommend that you use
the restore function only!
Communication between the AX200 Software and Controller
A benefit of the AX200 software is its plug and play ability to detect new devices when they are
installed. The New Device Wizard will automatically detect the controller and its unique device
ID. Follow the on-screen prompt by selecting Add.
The following screen will ask whether you are using PIN codes only, a card reader and a PIN
code or a card reader only. Please select the appropriate radio button for your installation,
followed by Next.
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Provide a name for the access point i.e. the location and select OK.
Plug & Play Devices
The PC communication port is automatically setup and new devices connected will be
automatically detected and can be added (or replaced) using the new device wizard, which allows
setting up a new controller in seconds. When enabled under system settings, Plug & Play is
active at all times and does not require a restart of the application or computer. This allows
addition of new controllers on the fly. AX readers are also entirely Plug & Play being automatically
identified with the relevant information displayed under access points. COM ports 1 to 16 and
TCP/IP (TCP/IP AX200 only) addresses can also be set up manually if required. Error correction,
speed, bit length, parity etc are all automatically set up for the optimum performance of the
system. Once the controllers are in the system, the new device wizard also allows auto-replace.
This feature allows replacement of controller data with the press of a single button.
All the Plug & Play devices have a unique identity number so no jumpers or switches have to be
set on either controllers or readers.
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Controller Status & Control
Devices connected are highlighted and display the door status in real-time on the main screen.
Doors can be controlled directly from the main screen. Commands can
only be given to controllers online and functionality is greyed out if the
controller is not available online to avoid any uncertainty.
Door open Opens the door for a set time e.g. 5 seconds
Normal mode Standard mode
Door unlocked Door permanently unlocked
High security mode Only cardholders with high security mode valid
will have access
Deadlock Locks door for all cardholders, request to exit is
still active. Please exercise care when using the feature.
Clear alarm Door reset, door forced, door held open alarm
High Security Mode (HSM)
This feature allows individual doors to be enabled where standard cards
no longer have access. Only cardholders with the high security mode set
(HSM) have access whilst this feature is enabled. The HSM feature can
be switched on by using a card which has the “set high security” enabled,
four times consecutively at the reader. To change back to the normal
mode use a card with the HSM feature four times consecutively.
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Door Unlock Mode
This feature can be activated from the PC
or cards with the “set unlock” feature
enabled. Using a card with this feature
twice consecutively at the reader will
permanently unlock the door. To return to
the normal mode, use the card again
twice consecutively. Typical applications
include reception doors during normal
office hours or for goods inward
deliveries.
Date and Time
The date and time formats are obtained
by default from the operating system and
therefore no user intervention is required.
The 12 hour time format is NOT
supported by this application. If you are
using the 12h time format you need to go
to Control Panel • Regional and
Language Options • Regional Options •
Customize… • Time and choose the 24
hour (H) time format. You also need to
make sure that your PC is set to UK time format which is (dd/MM/yyyy).
You can change the date settings in the same window under the Date tab.
On & Offline Operation
The AX software enables the use of on and offline controllers from within the same software
simultaneously. The AX100 controller can also be updated using a portable data transfer unit
(DTU). This allows the use of remote doors or doors not requiring online information to be used
at the same time as doors with real-time online information. This reduces costs substantially with
full control from a single software package.
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