Casablanca WHITMAN Owner's Manual

WHITMAN

™

WHITMAN

™

Owner’s Manual

READ AND SAVE THESE INSTRUCTIONS!

Safety and the proper operation of your Casablanca fan both require a thorough knowledge of the product and
proper installation. Therefore, before attempting to install and operate your Casablanca fan, read this Owner’s
Manual completely and carefully. Retain this manual and other included documentation for future reference.

CAUTION: T o avoid possible electrical shock, make certain that electricity is turned off at the circuit breaker
or fuse box before attempting any installation procedure.

CONTENTS

CONTENTS

INTRODUCTION

Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safe Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

MOUNTING RECOMMENDATIONS

General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Sloped Ceiling Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

FAN INSTALLATION

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Crossbar Mounting Bracket Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Lag Screw Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Canopy Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Fan Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hanging the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Canopy Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Canopy Hatch Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Blade Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Light Fixture Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Glass Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

PRIME•TOUCH® CONTROL INSTALLATION

Control Bracket Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Remote Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Changing Transmitter Frequency Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

TROUBLESHOOTING TIPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

CARE RECOMMENDATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

PRODUCT SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

PN C2143001 AT0309

1

INTRODUCTION

BEFORE YOU START

• CAUTION: RISK OF ELECTRICAL SHOCK! Installation is to be in accordance with the National Electrical Code,
ANSI/NFPA 70-1999, and local codes. If you are unfamiliar with the wiring codes, you should use a qualifi ed
electrician. To avoid overheating and possible damage to other equipment, do not install control to a receptacle,
fl uorescent light fi xture, motor-operated appliance, or transformer-supplied appliance.

• This fan is designed to be installed on an existing electrical outlet box. The outlet box must be UL Listed for
ceiling fan installations. If it is not, a new box must be installed. Casablanca extension downrods and Sloped
Ceiling Adapters (SCAs) are available for sloped or high ceiling installations.

• This ceiling fan requires a grounded electrical supply of 120 VAC, 60 Hz and a minimum 15 amp circuit. The
maximum current requirement for the fan with light fi xture is 2.85 amps. The fan uses about 1 amp or 100 watts.
Maximum light current is about 1.85 amps or 190 watts of lighting.

• Where wire nuts are employed, be sure all bare wires are within the connectors. When installing the canopy
hatch, make sure all wires are within the canopy and that no wires are being pinched.

• WARNING: Do not bend the blade brackets when installing the brackets, balancing the blades, or cleaning the
fan. Do not insert foreign objects in between the rotating fan blades.

Unpacking

Before assembling and installing your ceiling fan, remove all parts from the shipping cartons and check them
against the parts listed in the Parts Guide. Before discarding packaging materials, be certain that all parts have
been removed.

For best performance and for your warranty to be valid,

use only genuine Casablanca blades, light fi xtures, and accessories.

SAFE USE

• The blades in each pack are matched for equal weight
to assure smooth fan operation. If more than one fan
is being installed, be careful not to mix blades from
different cartons.

• Inspect the contents of your carton for possible
shipping or handling damage. If parts are missing or
damaged, call 1-888-227-2178.

• It is always a good idea to have an assistant to help
with the installation.

• When cleaning, painting, or working near your fan,
be very careful of the fan and blades. Always turn the
power OFF to the ceiling fan before working on it or
replacing lightbulbs.

• Never insert anything into the path of the fan blades
while the fan is in operation.

• Never install a fan over a pool or spa.

• Never operate a fan that has been damaged
in any way. For assistance in obtaining
service, call Casablanca Fan Company at
1-888-227-2178 or contact your local authorized
Casablanca dealer.

Fuse Box

(Remove fuse for the

circuit you will be

working on)

from
wall

18"

70"

Circuit Breaker

(Trip breaker for the

circuit you will be

working on)

from bottom

84"

edge of blade
to fl oor

2

Dimensions indicated are the minimum
allowable for proper installation.

WHITMAN

™

MOUNTING RECOMMENDATIONS

GENERAL GUIDELINES

Before mounting your Casablanca fan, read the following recommendations. The location of the fan, air circulation, and fan
size are all important factors to consider before installation.

Location

Ceiling fans have practical uses in almost every room in your home. We suggest
you follow these mounting recommendations as you decide where to install
your Casablanca fan.

• For safety reasons, the fan blades must be a minimum of 8' above the
fl oor.

• Do not locate the fan in a doorway or above a swinging door.

• In bedrooms, fans work best when mounted above the foot of the bed.

• Over pool tables, be sure to provide plenty of clearance to avoid damage
from pool cues.

• In kitchens, allow for open cupboard doors to clear the fan blades.

• Do not install a fan close to or over a pool or spa. High humidity combined with corrosive gases will destroy the fi nish and
warp the blades.

Fan Size

V ariable fan speed capability permits the use of a full-size 52" fan even in smaller rooms. For very large rooms, two fans may
be needed.

SLOPED CEILING INSTALLATIONS

SUGGESTED EXTENSION DOWNROD LENGTHS

Ceiling Height Downrod Length
8' 0" 5"

8' 6" 5"
9' 0" 12"
9' 6" 12"
10' 0" 18"
11' 0" 24"
12' 0" 36"
13' 0" 48"
14' 0" 60"

When to Use an Extension Downrod

For optimum performance and appearance, an
extension downrod should be used with your
Casablanca fan when installing on high (cathedral)
ceilings or sloped ceilings. Casablanca offers
standard downrods in increments of 6" up to 60". See
your Authorized Casablanca Dealer for details.

NOTE: The fan may wobble or vibrate if pole length
is not long enough and inside blade is too close to
downslope or side wall. Using a longer downrod will
usually solve the problem.

Extension

Downrod

EXAMPLE 1

EXAMPLE 2

Maximum

Hang-Tru®

angle 32º

Blades must be a

minimum of 8 feet

above the fl oor

8' minimum

This slope is less than 32º.
It is OK to install your fan.

T

his slope is 32º. This is the maxi­mum slope that will allow the fan to
hang straight down. It is OK to install
your fan.

Calculation of Ceiling Angle

Use the tear-off Ceiling Angle T emplate card inserted
in this manual. It provides you with a simple “go” or
“no go” for installing your fan on a sloped ceiling.

EXAMPLE 3

This slope is more than 32º. Your fan
will not hang straight down. Contact
your local Authorized Casablanca
Dealer to purchase a “Sloped Ceiling
Adapter.”

3

FAN INSTALLATION

GETTING STARTED

Installing a New Ceiling Fixture Outlet Box

If you do not have an existing fi xture located where
you wish to place your Casablanca fan, an approved
ceiling fi xture outlet box must be installed and wired.

WARNING!
T o reduce the risk of fi re, electrical shock,

or personal injury, mount to outlet box
marked “Acceptable Fan Support of 22.7
kg (50 lbs.) or less” using the mounting
hardware provided with the outlet box.

CROSSBAR MOUNTING BRACKET INSTALLATION

CEILING HARDWARE (not to scale)

Crossbar Mounting Bracket

1" x 8-32 Roundhead Screws and Washers (2)

Using Existing Ceiling Fixture Outlet Box

After turning the power OFF at its source (either the
circuit breaker or fuse box), lower the old fi xture and
disconnect the wiring. Check the ceiling fi xture outlet
box to be sure it is marked “Approved for Ceiling Fan
Mounting.” If it is not, a new box must be installed.

Note: The weight of this fan is 24 pounds.

Lag Screw and Washer (1)

Wire Nuts (4)

Note: After removing the old fi xture, check the outlet

box to ensure that it is supported by a joist or beam
across its upper surface. If not, a 2 x 4 stud must be
installed.

Step 1a. Remove the knockout plug in the center of
the outlet box or drill a 1/2-inch hole for the lag screw
to pass through. Then drill a 1/4-inch guide hole into
the joist or beam to a depth of 3 inches.

Step 1b. Route the outlet box wires through the
keyhole slot of the crossbar mounting bracket as
shown. Attach the crossbar mounting bracket to the
outlet box with the screws provided, making sure the
outlet box wires are not pinched by the washer.

CAUTION:
To reduce the risk of personal injury, use

only the mounting hardware provided
with the approved outlet box to install the
crossbar mounting bracket.

WARNING!

Support directly to building structure only.

JOIST

CEILING

WIRING

CROSSBAR

MOUNTING

BRACKET

GREEN

GROUND WIRE

CEILING FAN-

APPROVED

WIRING BOX

WASHERS

1" x 8-32

ROUNDHEAD

SCREWS

4

LAG SCREW INSTALLATION

NOTE: This step is required only under two conditions:
If the fan weighs 36 lbs. or more or if the existing ceiling
fi xture outlet box needs to be modifi ed for a ceiling
fan application (for example, if the house is not new
construction and you are replacing an existing light
fi xture). We recommend that the ceiling box be of
suffi cient capacity to support the weight of the fan and
light fi xture under any conditions. If in doubt whether
you need to install the lag screw, consult a qualifi ed
electrician.

Step 2. With the large washer attached, pass the lag
screw through the center hole of the crossbar mounting
bracket and screw into the guide hole. Tighten until
the outlet box is mounted fi rmly to the beam. This box
must be secured to the ceiling fi rmly .

WHITMAN

™

CANOPY INSTALLATION

CANOPY HARDWARE (not to scale)

Canopy Hatch

Canopy

Step 3. Attach the canopy to the crossbar mounting
bracket with three of the 8-32 x 21/2" long canopy screws
and lock washers provided with your Casablanca fan.
Tighten using the provided screwdriver until snug
against the ceiling.

NOTE: On sloped ceilings, align the canopy opening
with the top or peak of the room.

Canopy Screws

and Washers (4)

CANOPY

Phillips

Screwdriver

LOCK WASHERS

CANOPY SCREWS

5

FAN PREPARATION

PERMA•LOCK™ HARDWARE AND TOOLS NEEDED (not to scale)

(5) 15-watt

5" Perma•Lock™ Downrod

and Ball Assembly

Uplight Bulbs

IMPORTANT SAFETY INFORMATION:
Before starting the installation of your

ceiling fan, install the threaded downrod into
the motor coupling and lock the assembly.

Prepare for fan installation as follows:
Step 4a. Remove the paper shield (Figure #1) from

the motor.
Step 4b. Locate the set screw as shown in Figures

#2. If the end of the set screw can be seen within the
motor coupling as shown, you will need to unscrew
the set screw so that the bolt does not remain in the
path of the downrod.

Step 5a. Slide the pole cover on to the pole, then
route the wires through the 5" Perma•Lock downrod
and ball assembly as shown in Figures #3. Insert the
downrod into the motor coupling and turn it clockwise
until it stops turning, ensuring that the pole has
bottomed out.

TIP: The downrod has a tapered thread that is designed
to lock completely when installed correctly.

Step 5b. Before hanging the fan body you will need
to slide the Canopy Ring, over the ends of the wires
and over the end of the pole as shown in Figure #3.

Figure #1

SET SCREW

Figure #2

POLE COVER

SET SCREW

Allen Wrench

Pole Cover

and Screws (3)

PAPER MOTOR

SHIELD

MOTOR WIRES

(LEA VE AT LEAST

6" LONG)

PERMA•LOCK™
DOWNROD AND

BALL ASSEMBL Y

CAUTION: Failure to fully lock in the
downrod before securely tightening the
locking bolt may cause the fan to separate
from the downrod and fall during normal
operation.

6

TAPERED

THREAD

MOTOR

COUPLING

Figure #3

WHITMAN

LIGHTBULB INSTALLATION (uplight)

™

Step 5c. Tighten the set screw with the Allen wrench
as shown in Figure #4 to ensure safe operation of
your fan. If it is tight enough, you should not be able
to turn the downrod counterclockwise with your hands.
If in doubt, tighten the set screw with the Allen wrench
until you cannot turn it any further.

CAUTION: Failure to fully lock in the downrod
before securely tightening the set screw may
cause the fan to separate from the downrod
and fall during normal operation.

Step 5d. Align the three screw holes in the top housing

with the three screw holes on the Pole cover and
screw in the three screws attaching the Pole cover to
the top of the fan as shown in Figure #5.

ALLEN

WRENCH

Figure #4

POLE COVER

SCREWS (3)

LIGHTBULB INSTALLATION (uplight)

Install Lightbulbs:
Step 6. Insert the fi ve 15-watt lightbulbs for the uplight

as shown in Figure #6.

NOTE: When replacing these lightbulbs, be sure to
use only 15-watt maximum.

Figure #5

LIGHTBULBS

(5) 15-watt

Uplight Bulbs

Figure #6

7

HANGING THE FAN

Step 7a. To hang the fan body in the canopy, hold
the fan body fi rmly and insert the ball into the canopy
opening. Check that no wires are pinched. Rotate
the fan body until the slot in the ball fi ts into the pin
opposite the canopy opening.

Step 7b. Trim excess motor wires, leaving at least
6 inches above the downrod. Strip

1

/2-inch insulation
from the end of each wire using a wire stripper
(available at your local hardware store).

CANOPY ELECTRICAL CONNECTIONS

Step 8. Attach the fan wires to the ceiling fi xture outlet
box wiring by placing the bare ends of the wires side
by side and then securing with a wire nut. Test that
the connection is secure by pulling on the wire nut.
Connect in this order:

• GREEN leads from mounting plate and downrod

assembly of fan to GROUND conductor of power
source. Secure with wire nut.

• WHITE wire from fan to white NEUTRAL wire in

ceiling fi xture outlet box. Secure with wire nut.

• BLACK power wire from fan to BLACK power wire

in ceiling outlet box. Secure with wire nut.

After making the wire connections, the wires should
be spread apart with the grounded conductor and
the equipment-grounding conductor on one side of
the outlet box and the ungrounded conductor on the
other side of the box. The splices after being made
should be turned upward and pushed carefully into

the outlet box.

WIRE NUT

2 BLACK WIRES

2 WHITE WIRES

3 GREEN WIRES

BALL

SLOT

PIN

NOTE: If the color of your ceiling wires differs from

that described, consult an electrician.

CANOPY HATCH INSTALLATION

Step 9a. Tuck the wires into the canopy with the wire
nuts pointed upwards, so that the WHITE and BLACK
wires are on opposite sides of the canopy and all wires
are clear of the canopy opening.

Step 9b. Install the canopy hatch with the last
canopy screw and lock washer using the provided
screwdriver. To do this, tilt the fan body away from
the hatch opening. Tighten the screws fi rmly.

Step 9c. Straighten the fan, then check to ensure
that there is no movement between the canopy and
the ceiling or the Perma•Lock

™

downrod and the ball

assembly.

8

CANOPY

CANOPY

HATCH

CANOPY

SCREW &

WASHER

BLADE HARDWARE (not to scale)

BLADE INSTALLATION

WHITMAN

™

Blade Ring

Blade Ring Mounting

Screws (5)

Blade Irons (5)

Blade Iron Screws (11)

Blade Badges (5)

Attach Blade Irons
Step 10. Attach blade to bladeholder by fi rst pressing

the blade badge onto the blade, then attaching the
bladeholder using the four blade screws provided.
Using the provided screwdriver, tighten securely by
hand only. Repeat for each blade assembly.

Figure #1

Blade Installation
Step 11. Attach the blade/blade holder assembly to

the blade ring by using two blade holder screws for
each blade as shown in Figure #2. Insert the end of
the bladeholder into the slot on the blade ring. Install
the screws one by one using the provided screwdriver.
Tighten securely by hand only. Repeat for each blade/
blade holder assembly.

BLADEHOLDER

SCREWS

Figure #2

FAN BODY

BLADE RING

ASSEMBLY

Blade Screws (21)

Phillips

Screwdriver

Blades (5)

BLADEHOLDER AND

BLADE

BLADE RING

Attach Blade Ring
Step 12a. Once all fi ve blades have been assembled

and installed onto the blade ring as shown in Figure #3,
install the blade ring assembly onto the fan body.

Step 12b. Align the fi ve mounting holes with the
rubber grommet on the blade ring assembly as shown
in Figure #4 with the holes on the motor. Using the
blade ring mounting screws attach the blade ring
assembly to the motor, inserting the screws one by
one using the provided screwdriver and tightening
securely by hand only. Repeat for each screw.

Figure #3

RUBBER

GROMMET

Figure #4

BLADE RING

MOUNTING

SCREWS (5)

9

HARDWARE (not to scale)

LIGHT FIXTURE INSTALLATION

Light Fixture

Light Cover Board &

Bottom Finial

Light Assembly Installation
Step 13a. Locate the light cover board and unscrew

the fi nial from the threaded rod. Set fi nial aside for
glass installation in Step 14.

Step 13b. Locate the three screws on the light
kit mounting plate and loosen them, as shown in
Figure #1. Route the wires from the bottom of the
fan through the hole in the center of the light fi xture.
Then place the three key holes over the three screws
and rotate the light fi xture clockwise, as shown in
Figure #2. Tighten the three screws with the provided
screwdriver.

Light Fixture Screws (3)

LOOSEN
SCREWS

Figure #1

Phillips

Screwdriver

Figure #2

SCREWS IN

KEY HOLES

10

Step 13b. Connect the wires of the motor to the
wires of the light fi xture. Connect the BLUE wire
from the motor to the BLUE wire of the light kit
and connect the two WHITE wires together, as
shown in Figure #3. Secure the connection using
the ceramic wire nuts.

WHITMAN

™

Step 13c. Carefully tuck the wires so they do not
get pinched as shown in Figure #4. Attach the light
cover board to the bottom of the light fi xture with
the provided light fi xture screws and screwdriver,
as shown in Figure #5.

2 WHITE

WIRES

Figure #3

Figure #4

2 BLUE

WIRES

Figure #5

11

HARDWARE (not to scale)

GLASS INSTALLATION

Two-Piece Finial

Glass Shade

Install Halogen Bulbs
Step 14. Screw the two bulbs into the light fi xture as

shown in Figure #1.

IMPORT ANT! When installing a halogen bulb,
carefully cut off the end of the plastic sleeve
the bulb comes in and hold the bulb by the
plastic sleeve to screw it into the socket.

NOTE: When replacing the bulbs, be sure to use only

50-watt maximum.

Glass Installation
Step 15a. Remove the bottom part of the fi nial that is

pre-installed on the light fi xture's threaded rod. Insert
the threaded rod through the hole in the glass shade,
as shown in Figure #2.

Step 15b. Thread the two-piece fi nial onto the threaded
rod. Tighten securely, as shown in Figure #3.

(2) 50-watt

Halogen Bulbs

Figure #1

GLASS

TWO-PIECE

FINIAL

Figure #2

12

Figure #3

CAUTION: Overtightening the finial can
cause the glass to break.

NOTE: In compliance with US Federal Energy
Regulations, this ceiling fan contains a device
that restricts the light kit to a maximum of 190
watts. Exceeding that limit or the marked limit
on this product may result in a fi re hazard or
improper operation.

PRIME•TOUCH® W-505 CONTROL INSTALLATION

HARDWARE (not to scale)

PRIME•TOUCH

®

W-505

CONTROL

(TRANSMITTER)

W-505
CONTROL
BRACKET

CONTROL BRACKET INSTALLATION

SAFETY FIRST: To reduce the risk of electrical shock, this fan must be installed

with an isolating wall control/switch. CAUTION! Do not use with wall dimmer.

Standard Toggle Light Switch

a. Remove the two screws holding the switch cover

plate. Do not remove the cover plate.

b. Orient the control bracket as shown and line up

the two inner mounting holes with those on the
switch.

c. Insert screws and tighten using the provided

screwdriver.

CAUTION! Do not use with wall dimmer or
rocker switch.

WARNING! To reduce the risk of fire or
electric shock, do not use this fan with any
solid state speed control device. Use only
the control provided with this fan.

12V BATTERY

DRYW ALL ANCHORS,

6-32 (2)

MOUNTING

HOLES

WOOD SCREWS,

1" (2)

SCREWS,

6-32 X 1"(2)

CONTROL
BRACKET

SCREWS,

6-32 X

3

/8" (2)

STANDARD

TOGGLE

SWITCH

SWITCH

COVER

PLATE

Wall Installation

a. Locate a 2 x 4 wall stud in a convenient location.
b. Orient the control bracket as shown over the 2x4

stud.

c. Use the one-inch wood screws in the inner mounting

holes. Insert and tighten the screws using the
provided screwdriver.

NOTE: The wall anchors and 6-32 x 1" screws may
be used in situations where mounting to a stud is not
possible. Use the inner mounting holes. After securing
the anchor, discard the anchor’s pointed screws and
use the supplied 6-32 decor ovalhead screws.

NOTICE: Changes or modifi cations not
expressly approved in writing by Casablanca
Fan Company may void the user’s authority
to operate this equipment.

MOUNTING

HOLES

CONTROL
BRACKET

This device complies with RSS-210 of
Industry Canada. Operation is subject to the
following two conditions: (1) This device may
not cause interference, and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.

13

REMOTE OPERATION

Fan Control

T o start the fan, press the appropriate speed button to run the fan at the desired
speed.

• = LOW speed •• = MED speed ••• = HIGH speed
To turn off the fan, press the FAN OFF button.

Airfl ow Direction

To reverse the airfl ow, press the REVERSE button. REVERSE operates at
any speed, whether the fan is on or off. The fan returns to its set speed after
reversing.

Light Control

Turn the light on or off independently from the fan by pressing the LIGHT button.
If you press the button for more than 0.7 seconds, it becomes a dimmer. The
light varies from “bright” to “dim” over approximately 8 seconds. If you continue
to hold the LIGHT button, this sequence will reverse when the light reaches
the brightest or dimmest level. Release the button when the desired level is
reached.

CHANGING TRANSMITTER FREQUENCY SETTING

Note: All fans leave the factory set to “0000.”

Send Signal

LED

HIGH

MED

LOW

LIGHT

REVERSE

FAN
OFF

Y ou will only have to change the dip switch settings in the
remote if you are using more than one fan in the same
area and want to control them separately.

Step 1. At the circuit breaker or fuse box, turn the power
off for the fan you want to change.

Step 2. Open the battery door of the Prime•T ouch control
and remove the batteries.

Step 3. Change the dip switch settings, assuring
that they are different from the previously installed
Prime•Touch fan.

Step 4. Replace the batteries and the battery door on
the control.

Step 5. At the circuit breaker or fuse box, turn the
power back on for the fan whose frequency you are
changing.

Step 6. Within 20 seconds of restoring power, push the
HIGH, MED, and LOW buttons (in that order).

Note: You may want to label your remote controls to
assure you do not mix them up.

Dip Switch

Set to “1000”

Dip Switch

Set to “0101”

WARNING!
Do not turn the power off at the circuit

breaker, then back on, for a previously
installed Prime•Touch fan, as you may
inadvertently change the frequency settings
for it as well.

HIGH 3

MED 2
LOW 1

14

Circuit Breaker

or Fuse Box

Press in this order to set new

frequency:

1. LOW 2. MED 3. HIGH

PRIME•TOUCH

®

TROUBLESHOOTING TIPS

Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.

PROBLEM POSSIBLE REMEDIES

Fan will not start • Check the main circuit fuses, circuit breakers, and wall switch position. Check all

wire connections. Make sure the power is turned off during this inspection.

• The battery is weak. Install a fresh battery.

• The fan receiver is defective. Replace the fan receiver.

• Check the frequency setting: Turn the power off at the circuit breaker for the fan
that is not functioning only. Check that the jumper switches match in both the
receiver and the transmitter.

Fan wobbles or shakes excessively • Be sure the canopy pin is set properly into the slot on the ball.

• Check that the bladeholders have not been bent during installation and that the
blades are balanced.

• The hanger bracket and/or the ceiling outlet are attached too loosely . Make sure
the hanger bracket is attached tightly to the ceiling outlet box and the downrod
assembly is secured fi rmly.

• The downrod is attached to the downrod base too loosely. Make sure all the
screws are securely tightened.

Fan is noisy during operation • Check and tighten the light fi xture retaining screws, glass shade screws, and

lightbulbs.

• Tighten the canopy screws and mounting plate assembly. Make sure the wire
nuts inside the canopy and switch housing are not touching the metal parts and
that they have not fallen off the wire splices. Tighten as necessary.

• Tighten the blade holders to the fl ywheel (or Direct Drive motor) and the blades
to the bladeholder screws.

• Make sure all the screws in the motor housing are snug but not overly tight.

Fan does not run on low speed • If fan is new, it may need to be “broken in.” Run at high speed for several days.
Battery life is short • Replace with alkaline batteries.
Light works, but fan does not work • The fan wires are not connected properly. Follow the instructions in Step 8.
Fan and light run only on full speed • The fan receiver is defective. Replace the fan receiver.
Fan is missing one speed • The fan receiver is defective. Replace the fan receiver.
Fan does not change speed, but light works • The fan receiver is defective. Replace the fan receiver.
Reverse does not work • The fan receiver is defective. Replace the fan receiver.
Fan starts working by itself • There is frequency interference. Change frequency as described on Page 13.
Fan operates only when transmitter is close • Check that antenna wire is not touching the metal plate.
Fan works, but light does not dim • The fan receiver is defective. Replace the fan receiver.
Fan works, but light does not work • The fan receiver is defective. Replace the fan receiver.

• The light socket is broken. Replace the socket.

• A lightbulb is defective. Replace the lightbulb.

15

CARE RECOMMENDATIONS

Fan Finishes

• For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the fi nish.

• A vacuum cleaner brush nozzle can remove heavier dust.

• Surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened
soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents as these will damage the fi nish.

Blades

• Wood-fi nish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be
applied for added protection and luster.

• For painted and high-gloss blades, surface smudges or an accumulation of dirt and dust can be removed easily using a
mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents
as these will damage the fi nish.

• Warning: To reduce the risk of personal injury, do not bend the blade brackets when installing the brackets, balancing the
blades, or cleaning the fan. Do not insert foreign objects in betweeen rotating fan blades.

No Need for Lubrication

• Never lubricate this fan! The precision motor at the heart of your Casablanca fan features sealed bearings that are lubricated
for life.

• Do not attempt to oil the motor.

Changing Lightbulbs

• Be sure to turn the power to OFF at the wall switch or circuit breaker before changing lightbulbs.

• Replace bulbs with the same type as you removed from the light fi xture.

• The maximum wattage rating for this fan’s light kit is 100 watts for the light.

Regulations, this ceiling fan contains a device that restricts the light kit to a maximum of 190 watts. Exceeding that limit or the marked
limit on this product may result in a fi re hazard or improper operation.

NOTE: In compliance with US Federal Energy

For questions or to locate the nearest Casablanca Authorized Service Center,

call toll-free 1-888-227-2178 or visit us on the Web at www.casablancafanco.com

This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.

1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interfer­ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.

2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures: Reorient or relocate the receiving antenna, Increase the separation between the equipment and receiver, Connect the equipment into an outlet
on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Note: Any changes or
modifi cations to the transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s authority to operate this remote control.

PRODUCT SPECIFICATIONS

Model Name: Whitman™
Model Number: C21GxxH

Dimensions: A = 11.76"
B = 17.26"

NOTE: Dimension B

C = 3"

includes light fi xture
and glass.

D = 13.10"
E = 7"

Weight: 24 lbs.

Motor: 172mm x 20mm Direct Drive
Blade Span: 54"
Blade Pitch: 14°
No. of Blades: 5
Technology: Prime•Touch® W-505
Lightbulbs: (5) 15-watt C7 incandescent,

(2) 50-watt T4 halogen

Airfl ow: 5,093 cfm
Electricity Use*: 67.1 watts
Airfl ow Effi ciency*: 75.9 cfm/watt

* Performance data is for fan only. No lighting wattage is included.

™

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