NOTE: Before installing your new component, please read this manual
carefully as it will inform you of the product specications, proper
installation and correct operating procedures for your unit. Also included
in this manual are guidelines on how to service and care for your new
Cary Audio Design product.
Page 2
TABLE OF CONTENTS
Important Safety Instructions ......................................................................................................... 3
Welcome
Thank You ...................................................................................................................................... 6
Please read these important safety instructions before operating this equipment.
1. Before powering up the equipment, read all safety and operating instructions and follow them as instructed. Retain the
safety and operating instructions for future reference.
2. Do not place the unit on an unstable cart, stand, tripod, bracket, or table. The unit may fall, causing injury to a person
or damage to the unit. Mount the unit according to the manufacturer’s instructions with the suggested mounting
accessory.
3. Mount the unit to a wall or ceiling only in the manner recommended by the manufacturer.
4. Do not use the unit near water (for example, near a swimming pool, bath tub, wash bowl, kitchen sink, or laundry tub)
or in a damp environment (like a basement or outside in the rain).
5. Clean only with a dry cloth.
6. Do not push objects of any kind into the unit through openings as they could touch dangerous voltage points and shortout parts, possibly resulting in a fire or electric shock. Avoid spilling liquid of any kind on the unit. If water or any metal
object (such as a paper clip, coin, or staple) accidentally falls inside the unit, disconnect it from the AC power source
immediately and contact Cary Audio Design for further instructions.
7. Position the unit away from heat sources such as radiators, heat registers, stoves, or other units (including amplifiers)
that produce heat.
8. This unit is not intended to be used on soft supported items (like blankets, pillows, etc.).
9. This unit is not suitable for use in locations where children are likely to be present.
10. Slots and openings in the cabinet create ventilation to protect the component from overheating. These openings on the
top and bottom panels must remain unobstructed. Allow at least 6 inches (16cm) of clearance above the unit and an
opening behind the unit for airflow. Do not place the unit on a bed, sofa, rug, built- in bookcase, or rack
without adequate ventilation.
11. Use only those attachments recommended by the unit manufacturer, as others may cause hazards.
12. This unit requires a reliable connection to the socket/outlet with protective earthing by means of the
specified power cord set.
13. As a safety feature, the unit may be equipped with a polarized alternating current line plug in which one blade is wider
than the other. This plug will fit into the power outlet only one way. If you cannot insert the plug fully into the outlet,
try reversing the plug. If the plug still will not fit, contact a licensed electrician to update your obsolete outlet. Do not
defeat the safety purpose of the polarized plug.
14. Operate the unit only from the power source indicated on the marking label. If you are unsure of the type of power
supplied to your home, consult your unit dealer or local power company.
15. Arrange power supply cords so that they do not suffer from foot traffic or pinching by items placed on or against them.
Pay close attention to cords where plug enter the AC outlet and
16. For added protection during a lightning storm or when the component is idle for long periods of time, unplug the unit
from the wall outlet and disconnect the antenna or cable system. This will help protect the unit from lightning and
power line surge damage.
17. Do not locate an outside antenna system in the vicinity of overhead power lines or other electric light or power circuits.
When installing an outside antenna system, take extreme care to avoid touching the power lines or circuits; contact with
them could be fatal.
18. Do not overload wall outlets, extension cords, or integral convenience receptacles as this increases the risk of fire or
electric shock.
19. External wiring connected to terminals of this unit shall be installed by a skilled person.
20. When replacement parts are required, be sure the service technician has used replacement parts specified by the
manufacturer or those having the same characteristics as the original parts. Unauthorized substitutions may result in
fire, electric shock or other hazards.
21. Upon completion of any service or repairs to the unit, ask the service technician to perform safety checks to
ensure the unit is in proper operating condition.
where they exit from the unit.
Page 5
IMPORTANT SAFETY INSTRUCTIONS
4
22. Before connecting a new product to your audio or home theater system, turn off all other equipment (preferably unplugging
them from the AC power source). Many audio components feature automatic turn-on circuits that may activate during an
installation, potentially causing damage to electronic components and/or speakers. This type of damage is not covered by
product warranties, and Cary Audio specifically disclaims responsibility for any
such damage.
23. The removable power cord provided with your unit was specifically designed for use with this product,
but other AC cords
in your system.
24. The fuse is located inside the chassis and is not user serviceable. If the unit does not power up, contact an authorized service
representative
25. Cables running inside walls should have the appropriate markings to indicate compliance and listing by the UL, CSA or other
standards required by the UL, CSA, NEC or your local building code. Questions about cables inside of walls should be
referred to a qualified custom installer, a licensed electrician, or low-voltage contractor.
26. Recording of copyrighted material for other than personal use is illegal without permission of the copyright holder.
CAUTION: High current. Connect to earth before connecting to supply of unit. Unplug the
unit before performing any service.
Unit can be hot. Be careful of burned fingers when handling parts.
Wait one half hour after switching off to handle parts.
NOTE TO CATV SYSTEM INSTALLER: This reminder is provided
40 of the NEC, ANSI/NFPA 70, which provides guidelines for proper grounding and, in particular, specifies that the cable
ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
ma
y be used. Cons ult your dealer for advice on AC power cords and high quality wire
to call the CATV system installer's attention to article 820-
FCC INFORMATION FOR USER:
•CAUTION: Any changes or modifications not expressly approved by Cary Audio
Design could void the user's authority to operate the equipment.
•NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules.
•These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates and can radiate radio frequency energy, and if not installed and used in accordance
with the instructions it may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Connect the
OUTDOOR ANTENNA INSTALLATION/SAFE ANTENNA AND CABLE CONNECTION:
•If an outside antenna or cable system is connected to the
equipment, be sure the antenna or cable system is grounded in
order to provide protection against built-up static charges and
voltage surges. Article 810 of the National Electrical Code,
ANSI/NFPA 70 (in Canada, Part 1 of the Canadian Electrical Code)
provides information regarding proper grounding of the mast and
supporting structure, grounding of the lead-in wire to an antenna
discharge unit, size of grounding conductors, location of antenna
discharge unit, connection to grounding electrodes and
requirements for the grounding electrode.
•Outside antenna system should be located well away from power
lines, electric light or power circuits and where it will never come
into contact with these power sources if it should happen to fall.
When installing an outside antenna, extreme care should be taken
to avoid touching power lines, circuits or other power sources as
this could be fatal. Because of the hazar ds involved, antenna
installation should be left to a professional.
equipment into an outlet on a circuit different from where the receiver is connected.
Page 6
IMPORTANT SAFETY INSTRUCTIONS
5
Disposal Instructions
NORTH AMERICAN WASTE OF ELECTRICAL AND ELEC TRONIC EQUIPMENT DIRECTIVE
When discarding the unit, comply with local rules or regulations. Batteries should never be thrown away or
incinerated but disposed of in accordance with the local regulations concerning battery disposal.
EUROPEAN UNION (EU) WASTE OF ELECTRICAL AND ELECTR ONIC EQUIPMENT (WEEE) DIRECTIVE
The European Union’s WEEE directive requires that products sold into EU countries must have the crossed out trashbin label
on the product (or the package in some cases). As defined by the WEEE directive, this cross-out trashbin label means that
customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in
household waste. Customers or end-users in EU co untries should contact their local equipment supplier representative or
service centre for information about the waste collection system in the country.
Page 7
WELCOME
6
THANK YOU
Cary Audio would like to thank you for purchasing our products.
Since its founding in 1989, Cary Audio has stayed at the forefront of home entertainment
equipment by stubbornly adhering to the principles of quality and musicality upon which it was
founded. It’s not enough just to be able to build great sounding gear, but it needs to be wellmade, reliable, and maintain its performance and value for many years. Cary Audio has certain
criteria that have guided us since we began and are still our primary focus.
We firmly believe in high performance products that offer incredible value for the money, backed
by superior engineering and design, and supported by exceptional customer service. Whether a
headphone amplifier or a world-class network audio player, Cary Audio uses the highest quality
components available within the audio circuit, resulting in extraordinary sound quality. This is a
well-known hallmark of all Cary Audio products.
For more than a quarter of a century, Cary Audio has provided the best in high performance music
systems. We remain committed to our goals of building the very best products, at real-world
prices, and supporting them with world-class service. Let our passion for the very finest sound help
you better enjoy your music! Thank you for your continued support!
The Cary Audio Team
Page 8
WELCOME
7
USEFUL TERMS
Network Connection – A connection to a home network router (needed for
in turn is typically connected to the Internet. Although an Internet connection is not necessary for a
home network or
wired, or wireless.
Client – A component that finds music stored on network devices and retrieves it for playback over
its own music playing software.
Renderer – A component that lets other devices such as computers or Apps push music to the
component for playback via the media player of the computer or App.
Wired Connection (Ethernet) – A connection to the router with an Ethernet (Cat5e, etc.) cable.
Wireless Connection (Wi-Fi) – A connection to the router via a components built-in Wi-Fi.
Router must also be Wi-Fi capable.
Network Music – A broad term that refers to music originating from a computer or NAS drive that
is connected to a home network for playback over a
Network Music
, it is needed for
Internet Music
. A network connection can be either
Digital Music Streamer/Network Audio Player
Network Music
) which
.
Digital Music Streamer/Network Audio Player – An audio component like the DMS500/550/600 that connects to a home network that can access
NAS Drive – (Network Attached Storage) An external hard drive that connects directly to a network
router (wired or wirelessly), unlike a USB hard drive that connects to a computer or audio
component.
Internet Music – Music from an Internet music service, such as Pandora, Internet Radio, etc.
Requires a router connected to the Internet.
Server – for the purposes of this manual, a server is a software application installed on a computer
or NAS drive that monitors a music library and “serves” files to a Digital Music Streamer/Network Audio Player. Server software can be lite background “server only”
applications (i.e.; Twonky), or part of a larger suite of software within a Media Player application
(i.e.; JRiver).
Computer-less –Playback that doesn’t require a computer or network setup. For example; directly
connecting a USB HDD, flash/thumb drive, or SD Card to the DMS-500/550/600 for playback.
Local Music – This includes
components (CD players, Cable Boxes, etc.) connected directly to the DMS-500/550/600 for
playback.
Computer-less
USB HDD, flash/thumb drives, SD Cards, or other
Network Music
for playback.
App or Control App – A free iOS or Android App that can take the place of the hand held IR
remote to control all functions of the DMS-500/550/600 from a comfortable position away from the
unit itself.
Page 9
WELCOME
8
ABOUT THE DMS-500/550/600
The DMS-500/550/600 represent the pinnacle of network audio streaming playback and will provide
years of trouble-free enjoyment. With a network connection, firmware updates are pushed to the
DMS and will notify you each time an update is available, ensuring all the latest features and tuneups. Each DMS utilizing a pair of AKM DAC Chips (DMS-500: AK4490EQ, DMS-550: AK4493EQ, DMS600: AK4497EQ) for playback of all current and future formats and resolutions including; MQA, PCM
up to 32 bit /768kHz and DSD up to 512. All DMS products are MQA certified with full MQA
decoders. The DMS-550 and DMS-600 utilize the latest MQA optimizations specific to the AKM DACs
resulting in life-like studio quality sound with a naturalness and decay that belies their price. The
DMS-500/550/600 Network Audio Player/Streamer/DAC can connect either wired or wireless to your
network for playback of digital music files stored on networked computers, NAS drives, or from
internet music services. They are also Roon Ready endpoints allowing for a content rich browsing
and playback experience within the Roon ecosystem. Direct file playback can also be achieved from
USB HDD, USB thumb drive, or SD Card. For ease of connecting to all non-natively support music
services, the DMS-500/550/600 include high resolution better than CD Qualcomm aptX™ HD (aptX™
on the DMS-500) Bluetooth and Airplay streaming protocols. For connecting legacy digital sources,
the DMS-500/550/600 provides Coaxial, Optical, and AES/EBU digital inputs to round out a complete
digital music hub for all your digital needs. For headphone enjoyment, the DMS-550 includes a builtin Class-A headphone amplifier capable of remarkable sonics, making the DMS-550 a particular
barging by any standard. Headphone listening with the DMS-600 takes on a different twist with the
inclusions of Bluetooth output for connecting to Bluetooth headphones or speakers. Both the DMS550/600 use advanced MU-MIMO Wi-Fi technology for enhanced 5G Wi-Fi capabilities.
Page 10
INSTALLATION
9
UNPACKING
This section describes the proper unpacking and installation procedures.
Unpacking
All Cary Audio shipping cartons have been specially designed to protect their contents and special
care has been taken to prevent damage under normal shipping conditions. Mishandling should be
evident upon inspection of the shipping container. If shipping damage is found after visual
inspection, take care not to destroy the evidence. If necessary, document the damage with
photographs and contact the transport carrier immediately.
Carefully remove your new component from its packing carton and examine it closely for signs of
shipping damage. We strongly recommend saving all original packing cartons to protect your
component from damage should you wish to store it or ship it at a later date.
Power Requirements
The DMS-500/550/600 Digital to Analog Converter is designed to operate from AC main current.
The design AC voltage is either 110V-120V or 220V-240V AC at 50-60 Hz.
In the Box
When unpacking your DMS-500/550/600, make sure the following accessories are included.
You should find the following items within the box:
• Power Cable
• Remote Handset
• Antennas (3)
• Owner’s Manual
• Warranty Card
WARRANTY CARD
IN THE USA: If you are the original purchaser of a new unit purchased from an authorized Cary
Audio dealer, please fill out the enclosed warranty registration card and return it to Cary Audio
within 15 days of your purchase. Cary Audio also suggests that you keep your original packing
cartons in case you ever need to ship the unit. Warranty restrictions apply. Consult the warranty
section at the end of this manual for details. Please be certain to keep a copy of the original sales
receipt from your direct purchase from Cary Audio or your authorized Cary Audio dealer to validate
the warranty if ever needed. The warranty is for the original purchaser only and does not transfer
to any subsequent owner.
OUTSIDE THE USA: Your local authorized Cary Audio distributor will make his own warranty
policy for your country. Please check with them for the terms of warranty for your new amplifier.
Page 11
INSTALLATION
10
PLACEMENT
In general, the location of your new DMS-500/550/600 is not critical. Certain precautions must
be taken to ensure optimum performance. Avoid extremely hot locations such as near radiators
or other heating units. Keep the top of the DMS-500/550/600 clear of books, paper or other
equipment to protect against overheating.
ISOLATION FEET (DMS-600 ONLY)
The DMS-600 uses a unique combination of isolation spikes and aluminum discs to reduce
vibrations and resonance to the DMS-600 chassis. This as an integral part of the DMS-600 design
and it is highly recommended that these be used. Doing so will improve the overall frequency
extension of the DMS-600 sound. Simply screw in the spikes to the underside of the permanently
attached feet, then place the aluminum discs under the spike so that the spikes sit inside the
indents of the aluminum discs. This may require a little jostling of each disk until each seems
perfectly seated so that the entire chassis feels firmly planted and stable.
Page 12
FEATURES
11
The following section describes the DMS-500/550/600 advanced features. Please read the Operation
Section of this manual to learn more on these unique features. The features are subject to change without
notice or obligation.
MQA CERTIFIED FULL DECODING TO 768 KHZ
MQA is a technology that captures the full magic of an original studio performance. Using
pioneering scientific research into how people hear, MQA delivers master quality audio in a file
that’s small enough to stream or download – the days of sacrificing quality for convenience are
over. Every nuance and subtlety of the artist’s performance – every tiny drop of emotion is
authentically reproduced. When you listen, you’ll be transported right into the very moment of
creation. The DMS-500/550/600 MQA decoder uses 16x rendering for 768 or 705.6 kHz
playback. The DMS-550/600 uses the latest in optimization for AKM DACs, making for an even
greater musical experience.
aptX™ & aptX™ HD with Cary Audio’s fi™
Bluetooth modules are a fantastic and convenient way in which to share and listen to music from
online and mobile sources. It’s not unusual for companies to use such modules as a complete
end-to-end or add on solution whereby using the cheap low-grade onboard DAC chips included in
the modules and simply passing the analog signal of the module to the analog output section.
Our solution is to
Bluetooth receiver, up to native 24 bit / 48kHz better than CD audio, into the entire digital circuit
of the DMS-550/600. The DMS-500 standard aptX™ is capable CD quality 16 Bit / 44.1 kHz. This
approach ensures that Bluetooth sources have the potential to sound like any other expensive
input source whereby utilizing our sophisticated digital topology of parallel DACs and our other
integrated digital features such as; TruBit™ Upsampling, and OSO™ Reclocking. Now your
Bluetooth sources can truly be high
fully integrate (fi™)
the digital information from the Qualcomm aptX™ HD
fi
.
BLUETOOTH IMPLEMENTATION
BUILT-IN HEADPHONE AMPLIFER (DMS-550 ONLY)
The DMS-550 is also a high-performance Class-A headphone amplifier DAC/streamer for all your
digital sources. Great pains have been taken to ensure a rich headphone experience with the
widest range of compatible headphone impendences. The headphone section incorporates its own
independent volume control so as to not interfere with the settings on your main volume output.
ADVANCED MU-MIMO WI-FI (DMS-550/600)
The DMS-550/600 are now compatible with the latest MU-MIMO Wi-Fi routers, which means x2
faster data transfer in the 5 gHz band while multiple devise are accessing data simultaneously.
Additionally, MU-MIMO advantages only operated at the 5Ghz band. So, if you have a MU-MIMO
capable router and the DMS-550/600 are within a reasonable distance, set the router to 5Ghz. If
the DMS-550/600 are much further away or on different floors than the router, the 2.4 gHz band
may be better, especially with the DMS-500 since it uses the SU-MIMO protocol. General rule of
thumb is 5 gHz band is faster for short ranges between router and device while 2.4 gHz is slower
but has a greater range.
Page 13
FEATURES
12
TruBit™ DSD & PCM Upsampling & PCM to DSD CONVERSION
Upsampling can be messy, leaving behind lots of digital artifacts resulting in noise and inaccurate
signal generation. On the surface, upsampling may seem like a good idea. But if not implemented
properly it can be disastrous. Typically, upsampling is done as a predefined
approach, such as 96 kHz or 384 kHz. Utilizing a dedicated 128 bit DSP engine, Cary Audio’s
TruBit™ Upsampling allows for up to 10 different selectable sample rates and an increased bit
depth of 32 bits. The result is a signal free from digital artifacts that sounds accurate, pure, and a
joy to listen to. What’s more, PCM sources can be converted to DSD (DSD64, 128, or 256).
Alternatively, a lower native DSD source can be Upsampled to a higher DSD rate. PCM to DSD
conversion and DSD upsampling takes our TruBit™ technology to whole new level of pure silky
smooth analog like sound like never before from digital sources.
OSO™ RECLOCKING
Once a digital signal is transferred into Cary Audio’s digital ecosystem via the digital inputs, it is
processed with extreme care to ensure the best possible sound achievable. As a digital source
transfers from one point A to point B it creates an insidious digital problem called ‘jitter’. To deal
with this, Cary Audio developed something we call OSO™ Re-clocking. This solution re-clocks all
signals again once onboard as to ensure all jitter is virtually eliminated to a minute degree. We
call this OSO™, short for “Onboard Signal Origination” because this re-clocking and buffering
creates a signal so stable and jitter free it’s as if the origin of the signal was generated onboard
and not from an external source.
one-size-fits-all
Page 14
FEATURES
13
The operation of the DMS-500/550/600 assumes all users
have a minimum of a moderate level of understanding of
computers, file sharing principles, computer networks, and
other associated peripherals such as: routers, Ethernet, Wi-Fi,
USB hard disc and flash drives, SD Cards, NAS drives,
computer operating systems, third party software such as
media/music servers and media players, digital music
downloading and storage, music library and file management
such as tagging, imbedding of artwork, etc.
Cary Audio makes no warranties regarding such items and is
not responsible for supporting such items as it relates to the
installation and operation of the DMS-500/550/600 beyond
what is discussed within this manual. All operation methods
herein refer to the DMS-500/550/600’s hand held IR remote
control unless otherwise specified. For information operating
the DMS-500/550/600 via an iOS or Android app, please visit
the DMS-500/550/600 product page(s) on the Cary Audio
Web Site and look for the “APP QUICK GUIDE” on the right
side of the page or under the Downloads Tab.
This manual applies to the entire “DMS” range of products.
Therefore, depicted images, logos, graphical user interface,
color schemes, features and certain operational procedures
may vary slightly depending on your model. This manual will
make note where applicable.
Page 15
CONTROLS AND DISPLAYS
14
FRONT PANEL
1. POWER
Press once to turn the power ON. The blue indicator ring will blink until the unit is ready to
operate. Press again to turn the power OFF.
2. LCD FRONT PANEL DISPLAY
The 5” color LCD panel displays all playback information, navigation, and user settings in a
simple easy to use user interface. Tutorial prompts (Tips) are also displayed on the front
panel display to help guide you until you are familiar with the interface.
3. HEADPHONE INPUT JACK (DMS-550 only)
For connected ¼” headphone jack for listening with headphones though the built-in
headphone amplifier and independent volume control
4. IR REMOTE SENSOR
Line of sight IR eye sensor for hand held IR remote control
5. SD CARD SLOT
For playback of music files from SD Cards up to 32 GB for SD and up to 2 TB for SDXC. Also
used for firmware upgrading.
6. USB TYPE-A INPUT
For playback of music files from USB hard disc drives (HDD) and USB flash/thumb drives up
to 3 TB.
NOT FOR CONNECTING TO A COMPUTER.
Page 16
CONTROLS AND DISPLAYS
15
REAR PANEL
1. RIGHT CHANNEL ANALOG OUTPUT JACK (XLR BALANCED)
Use this jack for connecting to the preamplifier/amplifier’s balanced XLR input jack.
2. RIGHT CHANNEL ANALOG OUTPUT JACK (RCA UNBALANCED)
Use this jack for connecting to the preamplifier/amplifier’s RCA unbalanced input jack.
3. LEFT CHANNEL ANALOG OUTPUT JACK (RCA UNBALANCED)
Use this jack for connection to the preamplifier/amplifier’s RCA unbalanced input jack.
4. LEFT CHANNEL ANALOG OUTPUT JACK (XLR BALANCED)
Use this jack for connecting to the preamplifier/amplifier’s balanced XLR input jack.
5. DIGITAL OUTPUT JACK (TOSLINK)
16 – 24 Bit, 44.1 kHz – 192 kHz digital data output. (See SPDIF inputs & Outputs section
below for more detailed information).
6. DIGITAL OUTPUT JACK (COAXIAL)
16 – 24 Bit, 44.1 kHz - 192 kHz digital data output. (See SPDIF inputs & Outputs section
below for more detailed information).
7. USB 2 INPUT (TYPE-A)
For playback of music files from USB hard disc drives (HDD) and USB flash/thumb drives up
to 3 TB.
8. USB 3 INPUT (TYPE-A)
For playback of music files from USB hard disc drives (HDD) and USB flash/thumb drives up
to 3 TB.
9. ETHERNET RJ45 JACK
Connect to a network router for network music streaming of networked computer(s) or NAS
drive(s) via a wired Ethernet connection. Also used for network control via apps or control
system.
NOT FOR CONNECTING TO A COMPUTER.
NOT FOR CONNECTING TO A COMPUTER.
10. MINI USB FIRMWARE
For internal service use only.
Page 17
CONTROLS AND DISPLAYS
16
11. POWER INPUT (AC IN)
Connect to AC mains using the included power supply cord.
12. BLUETOOTH ANTENNA
24 Bit / 48 kHz Qualcomm aptX™ HD wireless digital audio receive port. NOTE: Use only
the provided antennas included with your product. Attempting to use any other antenna
may result in permanent damage.
13. DIGITAL INPUT JACK (OPTICAL)
16 – 24 Bit, 44.1 kHz - 192 kHz digital data Input. MQA nor DSD files can be inputted.
14. DIGITAL INPUT JACK (COAXIAL 1)
16 – 24 Bit, 44.1 kHz - 192 kHz digital data Input. MQA nor DSD files can be inputted.
15. DIGITAL INPUT JACK (COAXIAL 2)
16 – 24 Bit, 44.1 kHz - 192 kHz digital data Input. MQA nor DSD files can be inputted.
16. DIGITAL INPUT JACK (AES/EBU)
16 – 24 Bit, 44.1 kHz - 192 kHz digital data Input. MQA nor DSD files can be inputted.
17. DC TRIGGER INPUT TERMINALS
Connection of devices that have DC + 12V output for remote turn-on/off of the DMS500/550/600.
18. IR INPUT
Connection of external IR sensors.
19. Wi-Fi ANTENNAS
For connecting to a Wi-Fi router for network music streaming of networked computer(s) or
NAS drive(s) via a wireless Wi-Fi connection. Also used for network control via apps or
control system. NOTE: Use only the provided antenna included with your product.
Attempting to use any other antenna may result in permanent damage.
Page 18
CONTROLS AND DISPLAYS
17
IR REMOTE CONTROL
This section explains how to use the remote control to set up and operate the DMS-500/550/600.
1. POWER: Use to turn the power on and off.
2. ALPHANUMERIC KEYs: Use for searching music library as
well as entering network settings, such as Wi-Fi security key,
etc.
3. ADD/DELETE: Press add or delete on music selections to
create or edit a song queue or playlist.
4. HOME: Press to return to the home screen of the source.
5. PLAY MODE: Press to switch between Play, Shuffle, Repeat,
and Repeat All.
6. NAVAGATION/PLAY HUB: Use the corresponding keys to
navigation up, down, right, left, and Enter for menus/lists
and to Play, Skip, Search, and Pause during music playback.
7. DISPLAY: Use to select the player displays various
brightness levels or turn the display off.
8. INPUT SOURCE SELECTOR: Use to select the desired
input source.
9. VOLUME -/+: Decrease or increase volume.
10. MUTE: Use to mute sound. Press again to resume sound.
11. QUEUE: Press to display the song queue for playback of
queue or to save a queue as a playlist.
12. MENU: Press to go to the Setting Menu of the DMS500/550/600. For DMS-550/600 only, Press and hold for 5
seconds to change the IR code set.
13. NOW PLAYING: Press to jumps to the now playing screen of the current source.
14. SRC: (Sample Rate Converter). Press to select one of the many PCM & DSD TruBit™ upsamplerates. This can also convert any playing PCM signal to a DSD (Direct Stream Digital) signal. This
function does not work with MQA files as they are fixed at 16x, or 705.6 kHz
15. BT OUT: (DMS-600 Only). Press to send the audio from the DMS-600 to Bluetooth headphones
or Bluetooth speakers.
Page 19
CONTROLS AND DISPLAYS
18
USING REMOTE ALPHANUMERIC KEYS
There are multiple operations of the DMS-500/550/600 that require text and/or numbers. These
include; network settings such as Wi-Fi security keys, network user name and password, naming or
re-naming playlists, and searching (jumping to) a number or letter when browsing library lists.
Simply press the number key to scroll the number and associated alpha keys (just like on a phone).
It will show a pop-up box with both upper and lower case except when searching library lists. For
example; each time you press the #5 key is will display as follows; simply stop on the number or
letter to select it.
Note: For spaces, press the “0” key for a blank box. For special characters, press the *._/ key.
USER TIPS
Navigating various screens are intuitive and straight forward via the IR remote control. Many
screens have a pop-up box outlined in green that functions as a tutorial for that screen as examples
below show. Some screens may have a Tip prompt in the upper right corner of the display screen.
Simply scroll up to the Tip by pressing the Up Arrow key on the remote twice and press enter to
show the tutorial. Once you are familiar with all the screens and can command control of the DMS500/550/600, you can hide all user tips from the Settings Menu.
Page 20
CONTROLS AND DISPLAYS
19
NOW PLAYING SCREEN (NETWORK, USB, SD, INTERNET)
MQA NOW PLAYING SCREEN (NETWORK, USB, SD, INTERNET)
NOW PLAYING SCREEN (SPDIF)
Page 21
CONTROLS AND DISPLAYS
20
ALTERNATE NOW PLAYING DISPLAY SCREENS
To change the DMS-500/550/600 front panel display from the default display to high contract or
large font/icon based displays, simple press this “color wheel’ icon at the iOS or Android app.
APP CONTROL FOR iOS AND ANDRIOD
You can download a free Control App for either iOS on iTunes Store, or Android on Google Play
Store. Each app is highly intuitive and easy to operate. Please refer to the apps for instructions.
The below is a cursory overview of the app. From left to right the main screen, now playing, and
menu setting screen. The app has tips built into them and are much more powerful and feature
laden they one may first assume. For example, just touching the text in any area will open a box to
select features, or jump to a more option for playback, editing, playlist, queues, etc.
Page 22
VARIABLE VOLUME CONTROL
21
The volume control is located on the hand held remote. The DMS-500/550/600 will display a pop-up
as shown below when adjusting volume for all Network, USB/SD, and Internet sources.
Note: For SPDIF sources, the volume is on-screen at all times.
USING AS A SOURCE (CONNECTING TO A PREAMPLIFER, ETC.)
When using the DMS-500/550/600 as a source unit and connecting to a preamplifier, integrated
amplifier, or receiver, it is recommended to set the volume to “Independent Volume”. The
Independent Volume setting allows for adjusting the volume to each input of the DMS-500/550/600
to volume match the output of multiple connected sources. This is useful if some sources have a
much greater or lesser output and you find yourself having to constantly turn your preamplifier’s
volume up or down to reach a comfortable level upon changing DMS-500/550/600 inputs. For the
greatest sonic benefit, it is recommended to set the volume to 0.0 (2.0 volts). However, please
check your associated equipment’s documentation if it can accommodate a 3.0 volt input. If so, you
can set the output volume to +8.0. Otherwise, set the volume/voltage level that match the highest
acceptable input voltage of your associated equipment.
Note: The default Reset Independent Volume setting is -13.5
USING AS A DIGITAL PREAMPLIFIER (CONNECTING DIRECT TO AN AMPLIFER)
When using the DMS-500/550/600 as a digital preamplifier (connecting it directly to an amplifiers
inputs), it is recommended to set the volume to “Master Volume”. This will output the same volume
for all connected sources. If using the DMS-500/550/600 as a digital preamplifier, be sure to turn
ON the DMS-500/550/600 BEFORE turning on your amplifier. Then, set the DMS-
500/550/600 volume to - 98.5 (or mute). Only after being sure the volume is turned down,
turn on your amplifier and gradually turn up the DMS-500/550/600 volume to an appropriate
listening level. Otherwise, extreme damage may occur to your amplifier, speakers or hearing.
Note: The default Reset Master Volume setting is -30.0
USING AS A HEADPHONE AMPLIFER (DMS-550 ONLY)
The DMS-550 has independent volume control for headphone use. When inserting headphones into
the ¼” jack, the sound output from the rear RCA and XLR jacks will be rerouted to the headphones
and the volume will be automatically reduced as to not damage the headphones. Use the volume
control on the IR remote or the volume slider within the control apps to adjust volume to the
headphone. When headphones are disconnected from the headphone jack, the output volume will
be restored to rear RCA and XLR jacks at the previous listen level prior to connecting the
headphones.
Page 23
SETTINGS MENU OVERVIEW
22
SETTINGS MENU OVERVIEW
Within the Setting Menu you can adjust, control, and customize the DMS-500/550/600 operation
and setting as follows:
Main Setting Menu. Using the Up/Down arrow keys on the IR remote to scroll to the desired
selection and
press
Enter, or
press
the Right arrow key
to expand
.
Select
Volume Menu.
Independent when connecting the DMS-500/550/600 to a preamplifier, integrated amplifier, or
receiver.
Master when using the DMS-500/550/600 as a digital preamplifier.
Select
Page 24
SETTINGS MENU OVERVIEW
23
IR Control Menu. This selects which IR sensors are activated.
WARNING: Do not select Rear if you do not have a rear mounted IR sensor. Otherwise, you could
be locked out of all IR command control. If this happens and you have previously connected an iOS
or Android app to the DMS, you can use the app to change this setting. If not, you must reset the
DMS.
Network Menu: Setup of Ethernet/Wi-Fi or DHCP/Static network connections. See
Network Connection
User Tip Menu. This turns the on-screen user tips on or off as desired.
further in this manual.
Establishing A
Page 25
SETTINGS MENU OVERVIEW
24
Startup Menu. This sets the default input at system startup. Only one input from all available
inputs can be selected.
I. Network
ü Source Screen (List of available servers/PC Share’s on network).
ü Last Server (Selects the last server or PC Share used, if available).
II. USB
ü Source Screen (List of connected USB sources).
ü Select USB 1, 2, or 3 input at startup.
III. SD Card
ü Select SD Card input at startup.
IV. Internet
ü Select your preferred Internet Music Service at startup.
V. Coaxial
ü Select Coaxial 1 or 2 input at startup.
VI. Optical
ü Selects Optical input at startup.
VII. AES/EBU
ü Select AES/EBU input at startup.
VIII. Bluetooth
ü Select Bluetooth input at startup.
Firmware Menu. This displays the current firmware version and serial number as well as checks
for new firmware via the System Update.
Page 26
SETTINGS MENU OVERVIEW
25
CHANGE THE IR CODE
IR Code (DMS-550/600 only). If your IR remote control shares common Phillips RC-50 codes
with your other products, such as volume control, power, etc., you can change the command codes
in the IR remote and DMS-550/600 as follows. The default settings are IR Code A (Blue Power LED). To change, follow these steps.
1.
Select
2.
IR Code and
Highlight
IR Code A (Red Power LED) and
press
the right arrow key.
press
Enter on the IR remote.
You’ll notice the IR remote no longer works after change the setting in the DMS. You now need to
match the IR remote codes to the same IR Code set of the DMS.
Press and hold
3.
. Now the DMS and IR remote control IR Codes will match with the DMS and should not
RED
interfere with your other electronics. To switch back, simple repeat processes in steps 1-3 to IR
Code A (Blue Power LED).
the Menu button of the IR remote
for 5 seconds until the Power button flashes
Page 27
SETTINGS MENU OVERVIEW
26
Reset. Resets the DMS-500/550/600 to factory default.
WIRED (ETHERNET)
This step assumes you have an active home network and router installed in your home.
1. Place the DMS-500/550/600 within a cable run of your router or Ethernet port of which is wired
back to the router.
2.
Connect
your router, or Ethernet Port.
3. If connection isn’t automatically established,
Network Settings.
Connect. If you prefer assigning a manual IP address,
number and IP address. However, DHCP is the most common method. If you encounter issues
connecting, try to reset network by
an Ethernet cable to the back of the DMS-500/550/600 and plug the other end into
Press
Menu on the IR remote and navigate to
Select
Wired and DHCP (for automatic configuration) and
select
Static and enter your Port
selecting
“RESET”.
press
Page 28
SETTINGS MENU OVERVIEW
27
PROMPTED WIRELESS (WI-FI) SETUP
This step assumes you have an active wireless home network and router installed in your home.
NOTE: The quality and stability of the audio signal depends on the bandwidth and range of your WiFi router. This is especially true for exceptionally high-resolution files, such as DSD files or PCM files
greater than 192kHz. When possible, a wired (Ethernet) connection is preferred.
1. Place the DMS-500/550/600 anywhere within the routers Wi-Fi range. Make sure BOTH Wi-Fi
antenna are connected.
2.
Turn on
The following prompt will display. To connect to Wi-Fi,
the DMS-500/550/600. Once on, press the Network Input Source on the IR remote.
Press
YES.
3.
Select
your Wi-Fi network and
press
Enter.
Page 29
SETTINGS MENU OVERVIEW
28
4.Using the alphanumeric keys on the hand-held IR remote, Enter your Security Key, and
Connect. If you selected Static, enter your Port number and IP address as well.
select
MANUAL WIRELESS (WI-FI) SETUP
1.
Press
Menu on the IR remote and navigate to Network Settings.
press
(for automatic configuration) and
(If you prefer assigning a manual IP address,
is the most common method. If you encounter issues connecting, try to reset network by
“RESET”.)
Connect. Then, follow steps 3 & 4 above.
select
Static and follow the prompts. However, DHCP
Select
Wi-Fi and DHCP
selecting
Page 30
NETWORK AUDIO OVERVIEW
29
The DMS-500/550/600 are extremely versatile network audio component and can access/stream
music in multiples ways. With respect to network audio the DMS-500/550/600 are a Client,
meaning it finds and request playback of audio files from computer servers using its own custom
apps for iOS and Android devices, or from its hand held IR remote control. It can also act as a
Renderer, meaning you can push music to it from computer servers via third party DLNA/UPnP
apps. The DMS-500/550/600 can also can play music from portable devices in a variety of ways,
these include Qualcomm aptX™ HD Bluetooth, Airplay, and Phoneshare. This section will
discuss each of these options.
NETWORK AUDIO SETUP
Make sure The DMS-500/550/600 are connected to your network either by a wired Ethernet
connections, or via Wi-Fi as outlined in the Establishing a Network Connection section of this
manual. This section assumes you are familiar with third party media server software, computers,
file sharing settings, etc. As such, networked computers can either have server software of your
preference running on them to “serve” files to the DMS-500/550/600 (Media Server), or the DMS500/550/600 can use standard Service Message Block (SMB) file sharing protocol from Windows and
Apple without running installed server software (PC Share), and the DMS-500/550/600 can also act
as a Renderer. So, before going further make sure your media server software is installed and
running on the server computer, and or all file sharing and permission settings for everyone are
setup for your computer(s) and music folder, subfolders, etc.
Note: Window Media Player includes a server (Window Media Server). Using the Windows Media
severely limits support for various file types and resolutions. It is not recommended, but will show
up as an available server. We suggest using dedicated media server software, such as JRiver,
Foobar2000, Media Monkey, etc., for the advanced user, and PC Share for the less advanced user.
PC Share uses Service Message Block (SMB) protocol to communicate with a PC or MAC. This
requires very little setup and no third party software. Even though PC Share is suggested for the
less advanced user it is sometimes preferred due to easy setup and support for any file type or
resolution. Using the DMS-500/550/600 as Renderer is also quite simple. However, the computer
or app media player software one uses can affect playback.
Windows Media Server will display icons similar to these.
PC Share/Phone Share displays the following icon.
Media Servers will display specific icons, similar to these
Renderer Mode and Airplay will display this icon
Roon Ready Mode will display this icon
Page 31
NETWORK AUDIO OVERVIEW
PROS AND CONS OF MEDIA SERVER VS. PC SHARE (SMB) VS
APPLE
How to Connect with File Sharing on your MAC
https://support.apple.com/en-us/HT204445
PROS AND CONS OF MEDIA SERVER VS. PC SHARE (SMB) VS. RENDERER
Page 32
NETWORK AND INTERNET PLAYBACK OPERATION
31
NETWORK CLIENT STREAMING AUDIO PLAYBACK
Network streaming allows the playback of digital music files stored on computers or NAS Drives
connected to your network. The advantage of network streaming is you don’t have to have the
computer(s) or NAS Drive(s) located anywhere near the DMS-500/550/600 or your audio system.
However, the computer(s) or NAS Drives must remain powered on for The DMS-500/550/600 or any
network audio player to access them. The other advantage to network Client Streaming outside of
using the IR hand held remote is that virtually all features of the DMS-500/550/600 can be accessed
in one easy to use custom app.
1.
Press
the Network button on the IR remote. This will show a list of all available “PC Share”
and or “Media Servers” on the network. The DMS-500/550/600 also lets you filter by PC Share
or Media Servers by checking the associated box to the right of the list.
2. Navigate to your preferred Network source
Enter.
3. If you don’t see the computer (PC Share) you are look for, you can manually add a PC Share by
highlighting
and any needed username and password. The new PC Share should now appear.
the Add button and
pressing
with the Up, down keys
Enter. Type in the computer name (case sensitive)
and select it by
pressing
NOTE: When selecting a PC Share for the first time it must index the PC Share library. This can
take a while depending on the size of the library. While indexing, you will see the following popup.
Page 33
NETWORK AND INTERNET PLAYBACK OPERATION
Media Server
PC Share
32
4. Navigate to your selections by using the Up and down keys.
press
>
Enter or
Notice the Hierarchy difference between a Media Server and PC Share Home Screens. The
folder view(s) for media Servers are dependent on how your media server software is setup and
configured on your computer. PC Share is set by the DMS as below.
on the hand held remote to expand.
To expand the selection,
press
Page 34
NETWORK AND INTERNET PLAYBACK OPERATION
33
5. Navigate to your desired music selection and
available to play all selections beneath it. Once playback is initiated, the Now Playing Screen will
display as follows.
NOTE: You can also
select
Add or Delete from the IR remote to
press
Play. You can also
press
the Play All when
create
a Queue or playlist.
See Queue and Playlist section of the manual.
NETWORK RENDERER STREAMING AUDIO PLAYBACK
Using the DMS-500/550/600 as a Renderer is altogether different from the Client operation. This
function requires server software to be installed on your server computer(s) as described above, and
the use of a third party DLNA/UPnP app. The advantage for some is that they may prefer to use a
different app instead of our custom DMS-500/550/600 apps. For example, one may prefer JRiver’s
JRemote or Gizmo, Bubble UPnP, Plug Player, 8Player, etc. The disadvantage is the third-party app
can only play network audio but cannot access all features of the DMS-500/550/600 so a
combination of a third-party app and IR remote must be used in conjunction. Renderer operations
is very simple as outlined below.
1.
Turn on
500/550/600 are set to.
Open
2.
Select
3.
initiate playback in accordance to the third-party app.
4. The Now Playing screen will display your selection. All music selections and playback can only
be controlled by the third-party app.
Another way to push music to the DMS-500/550/600 in renderer mode is with or from a computer.
To do so follow these steps;
1.
Turn on
500/550/600 are set to.
Turn on
2.
media player software.
Right click on
3.
computer. See example below. Function may vary depending on media player software being
used.
the DMS-500/550/600.
your preferred third party DLNA/UPnP.
“CARY DMS-500/550/600” from the available renderers within the third-party app and
the DMS-500/550/600. It does NOT matter what inputs source the DMS-
your computer (Preferably Windows 7 or MAC OS X or latter) and open your preferred
a music selection and
It does NOT matter what inputs source the DMS-
Send to/Cast to
Cary DMS-500/550/600 right from the
Page 35
NETWORK AND INTERNET PLAYBACK OPERATION
34
JRiver MC21 Example
Window Media Player 12 Example
4. The Now Playing screen of The DMS-500/550/600 will display your selection.
Page 36
NETWORK AND INTERNET PLAYBACK OPERATION
35
INTERNET MUSIC SERVICES
Listening to Internet Music Services like Tidal, Spotify, etc. does require a network and router
connected to the internet. Unlike network streaming audio, your computer(s) or NAS Drives do NOT
need to be turned on since its accessing music streaming from the Internet and not from your
computer(s). However, make sure a network connection to the DMS-500/550/600 are established
and internet access is available via your network.
1.
Press
the Internet button on the IR remote or from the Control App.
2. Navigate to your preferred Internet music services and follow the prompts on screen or from
the Control App.
When Accessing an Internet music service for the first time, you must enter your credentials for that
given service. It is highly recommended to use the DMS app to login to your music services as it will
be much faster and easier. If you do try to sign in from the DMS front panel and IR remote, some
services will require the use of the on-screen keyboard and NOT by using alphanumeric keys on the
IR remote. However, you must still use the arrow and enter keys of the remote to select the
appropriate letters from the on-screen keyboard. To begin, use the Up and Down arrow keys to
highlight the username/credential box and press Enter on the remote. This action will display the onscreen keyboard. Enter your information for the first box, when complete, select Hide from the onscreen keyboard. Navigate to the next box and press Enter on the remote access on on-screen
keyboard once again. When complete, select Hide and navigate to the “Login” button of the music
service and press Enter. *Qobuz on DMS-550/600 only
Page 37
USB AND SD CARD OPERATION (COMPUTER-LESS)
36
USB AND SD CARD AUDIO
For those that want to be able to playback their digitally store music library but don’t want to bother
with a computer, USB and SD Card playback is a no fuss solution.
The USB and SD Card inputs include; USB 1 (Front), USB 2, 3 (Rear) and SD Card (Front).
Like PC Share, The DMS-500/550/600 must index the drive’s library the first time it is selected.
Please note, this can take a while depending on the size of your drive.
NOTE:
SD Cards must be formatted to FAT, FAT32 or NTFS. It is also a good idea to set the
protection to lock for playback. DMS-500/550/600 supports SDHC 32GB & SDXC up to 2TB. If using
an SD Card to update the firmware, be sure the card is formatted to FAT or FAT32. exFAT can
sometimes be used. If you encounter a playback issue from SD or an updating error message using
SD, check the formatting and try another format.
1.
Insert
a
USB hard disc drive, USB flash/thumb drive
Once inserted a pop-up message say “The USB 2 Port is mounted,” meaning the DMS500/550/600 has successfully connected to it.
2. Navigate to your preferred USB or SD Card source
pressing
3. Navigate to your selections by using the Up and Down keys.
Enter or
4. Navigate to your desired music selection and
available to play all selections beneath it.
Enter.
press
>
on the hand held remote
.
press
Play. You can also
or
SD Card
into the desired port.
with the Up, Down keys
To expand the selection,
press
the Play All when
and select it by
press
NOTE: You can also
Add or Delete from the IR remote to
create
a Queue or playlist.
select
Queue and Playlist section of the manual.
See
Page 38
QUEUES AND PLAYLISTS
37
QUEUES
A Queue is temporary list of music. This includes all music that is played during a given session, or
manually added to the queue while listening to a Network, USB, or SD Card source. All music
temporarily stored in a queue is specific to that source. All music played during a session is stored
in the Queue with the most current selection being added to the bottom of the list. All music stored
in the queue will be cleared at turn off. To save the Queue, please see Playlists below.
To ADD music to a Queue
Ø
Highlight
message will display saying the selection has been added to the queue.
(When in Server Mode, only folders that have only songs within them can be added to the
queue. For example; you cannot add an Artist to the queue in server mode IF there are album
folders within. This is also dependent on the server folder hierarchy as they can vary from
server to server).
Note: Pressing and holding the Add Button for more than 2 seconds on an item will pop-up
additional options for Queue and Playlist selections as follows:
an Artist, Album or Track and
press
the Add button on the remote. A pop-up
To VIEW a Queue
Press
Ø
To EDIT a Queue
Ø While viewing the Queue,
To PLAY the Queue
Ø While viewing the Queue,
To CLEAR a Queue
Ø While viewing the Queue,
SAVING Queues
Queue button on remote and the queue list will display. Alternatively, when in the
Home Screen of a Network, USB or SD Card source, you can
enter. Pressing the Home button on the remote when in a source displays the Home
screen.
remove that selection from the Queue.
highlight
highlight
press
press
any track and
the Play command in the blue box to the right of the list.
the Clear command in the blue box to the right of the list
press
the Delete key on the remote to
Queue and
press
Ø Please see Playlists section below.
Page 39
QUEUES AND PLAYLISTS
38
PLAYLISTS
A Playlist is a queue from a Network, USB or SD Card source that has been saved. Queues can be
saved as a playlist or save to an existing playlist. Playlists created by DMS-500/550/600 while in
media server sources are saved to the DMS-500/550/600 Playlists and not within the media server
itself. Therefore, you can only access the DMS created playlist from the DMS-500/550/600 and not
from the media server software on your computer.
To SAVE AS A PLAYLIST
Ø While viewing your queue,
right of the list and name and save it. Now it is a playlist which is permanently stored for
that source.
To SAVE TO PLAYLIST
Ø While viewing your queue,
right of the list and
remote. Now that queue is part of that playlist.
Note: Pressing and holding the Add Button for more than 2 seconds on an item will pop-up
additional options for Queue and Playlist selections as follows:
To VIEW Playlists
highlight
Press
the Save as Playlist command in the blue box to the
Press
the Save to Playlist command in the blue box to the
the Playlist you wish to add the queue to.
Press
Enter on the
Ø Select a Network, USB or SD Card source, or
already in the desired source.
To PLAY a Playlist
Ø While viewing Playlists,
To EDIT a Playlist
Ø While viewing Playlists,
Select
remote.
selection you wish to remove from the Playlist and
When finished,
EDIT from the blue box to the right and
press
press
the Home button on the remote if
Highlight
highlight
highlight
the < button on the remote to go back to the Playlist view.
the desired Playlist and
the desired Playlist and
Playlist and
press
press
enter.
press
Enter.
press
the > button on the
press
Enter.
the Delete button on the remote.
Highlight
the
Page 40
QUEUES AND PLAYLISTS
39
To DELETE a Playlist
Ø While viewing Playlists,
Select
DELETE from the blue box to the right and
To RENAME a Playlist
Ø While viewing Playlists,
Select
RENAME from the blue box to the right and
Save.
highlight
highlight
the desired Playlist and
press
the desired Playlist and
press
press
the > button on the remote.
Enter. Confirm your choice.
press
the > button on the remote.
Enter. Enter name and
select
Page 41
SPDIF SOURCE OPERATION
Full Decoder
Core Decoder
Authenticating
Decoder
SPDIF Digital
Output
None
MQA Core file
(up to 24/96)
Full MQA file
(up to 24/384)
40
SPDIF INPUTS
The SPDIF inputs include; COAXIAL 1, COAXIAL 2, OPTICAL, and AES/EBU.
1.
Select
the desired input by
remote or control App.
2. If no source is connected to the selected input, it will say so.
3. Initiate playback of the corresponding SPDIF source.
NOTE: SDPIF inputs accept PCM signals up to 24-bit / 192kHz. They can also accept an MQA signal
but will not decode MQA. However, it will playback at better than CD quality in native FLAC
16 bit /44.1kHz/48kHz format.
SPDIF OUTPUTS
The SPDIF outputs include one each of COAXIAL & OPTICAL.
pressing
COAXIAL 1 or 2, AES/EBU or OPTICAL button on the IR
•When playing PCM files of 16 – 24 Bit, 44.1 kHz - 192 kHz, digital output will match the
source. If using TruBit™ Upsampling above 192 kHz, there will be no SPDIF digital output.
• When playing DSD files, there will be no SPDIF digital output.
SPDIF OUTPUTS WHILE PLAYING MQA FILES
When playing MQA files, the SPDIF digital outputs will function differently based on the type of MQA
Decoder that is selected in the DMS MQA Decoder system settings. Selecting anything other than
“Full Decoder” is only useful if needing to pass through the MQA signal to an additional outboard
MQA Certified DAC. The type of MQA Decoder selected will affect the MQA playback sound quality of
the DMS analog outputs.Please see the MQA Operation section of the manual to learn how each
MQA decoder affects the analog sound quality of the DMS.
The selected decoder will affect the SPDIF digital outputs as follows:
Page 42
PLAYING MUSIC FROM PORTABLE DEVICES
41
The DMS-500/550/600 can play music from phones and tablets in several ways. These methods
include Airplay, Phoneshare, and Bluetooth. Airplay and PhoneShare operate via the same method
although AirPlay is mostly for iOS devices and PhoneShare for Android devices.
AIRPLAY AND PHONESHARE PLAYBACK AND CONNECTION
Airplay is primarily for iOS devices while PhoneShare is for Android devices. They both require a
wireless connection of your portable device to your network and sends music from your device to
your router over Wi-Fi and the router sends it to the DMS-500/550/600 either Wi-Fi or wired
Ethernet, depending on how your DMS-500/550/600 are connected to your network router. The
advantages of AirPlay and PhoneShare is that since it relies on Wi-Fi the range of which you can
send music to the DMS-500/550/600 from your portable device is much greater then Bluetooth.
(1) Open your desired music app and look for this icon
(2) Tap on the icon and wait for available device(s) to appear.
(3) Select “Cary DMS-500/550/600” and start playback of your music selection.
(4) The DMS-500/550/600 will display all track information including artwork on the front
panel.
NOTE: To get the most of Airplay or PhoneShare during playback you can utilize our TruBit™ PCM
and DSD Upsampling for a superior listening experience of these sources.
Page 43
PLAYING MUSIC FROM PORTABLE DEVICES
42
BLUETOOTH CONNECTION
Bluetooth can work for both iOS and Android devices. The advantage of Bluetooth is it’s a point to
point signal, meaning no Wi-Fi or router connection is required to work. However, the range of
Bluetooth is much shorter
Qualcomm aptX™ HD Bluetooth audio is capable 24 Bit / 48 kHz better-than-CD quality audio with
the DMS-550-600 and CD quality 16 Bit / 44.1 kHz with the DMS-500 when using Bluetooth device
capable of aptX™ and aptX™ HD. For more information, please visit Qualcomm’s web site at
https://www.aptx.com/aptx-hd.
Pairing a device with the DMS-500/550/600
When connecting a Bluetooth device to the unit for the first time, you must “pair” it to the DMS500/550/600. Once pairing is completed, subsequent connection can be made with a couple of easy
steps.
Initial Pairing Steps
1. Select the BLUETOOTH input on the DMS-500/550/600 and the display will show as follows;
2. Go to the “
Bluetooth function is ON and in search mode.
Settings
” of your portable device and find
Bluetooth settings
and make sure
Page 44
PLAYING MUSIC FROM PORTABLE DEVICES
43
3. “CARY DMS-500/550/600” should appear on your portable device as a Bluetooth receiver.
Once it does, select it.
4. After pairing is complete, the display of DMS-500/550/600 will show as follows;
4. The display of the DMS-500/550/600 will show as follows once you initiate playback rom your
portable device.
NOTE: If pairing information is deleted from your device, you will need to perform pairing of that
device again in order to connect.
NOTE: Artwork for Bluetooth playback does NOT come from your Bluetooth Source. It is found
online in accordance with the files tagging and online database. It is possible your Bluetooth source
and the DMS-500/550/600’s display screen can show varying degrees of matching artwork.
Page 45
PLAYING MUSIC FROM PORTABLE DEVICES
44
BLUETOOTH PLAYBACK
Once pairing has successfully been completed, you can easily enjoy music from your portable
devices as follows.
(5) Select the BLUETOOTH input on the DMS-500/550/600 front panel or on the hand
held remote.
(6) Double check your device Bluetooth setting and make sure “CARY DMS-
500/550/600” is selected.
(7) Begin playback of music on your device, which can include stored music files or music
apps.
(8) If you see a “play to” icon; in your music app, tap it and select “CARY DMS-
500/550/600” to ensure the signal is playing to the DMS-500/550/600.
NOTE: To get the most of our
TruBit™ PCM and DSD Upsampling for a superior listening experience of Bluetooth sources.
BLUETOOTH OUTPUT (DMS-600 ONLY)
Use this feature to send the audio signal via Bluetooth to a set of Bluetooth headphones or
Bluetooth speakers.
fi™Bluetooth Implementation
during playback you can utilize our
1. Set your Bluetooth headphones or speaker to paring mode.
2.
Go to
Menu>>Bluetooth Send. Switch to ON. DMS-600 will search for Bluetooth devices
and list them.
3. Scroll down to highlight desired Bluetooth device and press Enter to connect.
Page 46
FILE CONVERSION AND UPSAMPLING
45
PCM TO DSD CONVERSION
Through use of our TruBit™ Upsampling technology as described below, it is now possible to convert
PCM files to DSD. For those that prefer DSD this is an extremely powerful feature. Imagine taking
any source or sample rate from network, internet, Bluetooth, AirPlay, or SPDIF and converting to
DSD64, 128 or 256. Whether you’re in the PCM or DSD camp, The DMS-500/550/600
accommodates both! Not only can you convert any PCM sample rate up to 768 kHz in the PCM
domain, but TruBit™ Upsampling also allows you to convert that 16, 24 bit PCM to a 1 bit direct
stream digital signal with sample rates of 2.8224 MHz (64 or standard rate), 5.6448 MHz (128 or
Double rate), 11.2 MHz (256 or Quad rate). You can even up convert a native DSD64 file to a
higher level of DSD128 or DSD256. By using superior no compromise AKM DAC’s, any native DSD or
PCM to DSD converted signal is processed as true DSD. In other words, The DMS-500/550/600
does NOT down convert a DSD signal to PCM within the DAC chips. This is actually somewhat rare
as many so called DSD players actually down convert the DSD signal to PCM inside the inferior DAC
chip(s) without you knowing it.
PCM AND DSD UPSAMPLING
TruBit™ Upsampling is a powerful upsampling technology used to upsample lower sample rates to
higher sample rate and increases the bit depth to 32 bits for PCM and 1 Bit for DSD in the digital
domain via a dedicated 128 bit DSP engine prior to analog conversion. This can be very useful in
achieving a more enjoyable listening experience. Once a native input signal is changed to a selected
higher sample rate, the bit depth will also automatically increase to 32 bits for PCM or change to 1
bit for DSD conversion. However, like all-powerful tools, this too should be used prudently. We do
not take a blanket “higher is better” approach to upsampling. It is important to experiment with
different rates depending on your source or source material. Many times a native rate might be
preferred whereas some recordings or files formats might benefit from a higher sampling rate, and
so on.
The available selectable sample rates depend on the input signals original sample rate. For
example, above 192 kHz the available PCM rate(s) will only be in multiples of either 44.1 kHz or 48
kHz as follows:
•“BYPASS” next to Upsample Rate means The DMS-500/550/600 will pass the input signal
rate out in its native rate without any upsampling.
• When an upsample rate is selected
500/550/600 will upsample all incoming rates lower than the selected upsample rate up to
the selected upsample rate (as well as change the bit depth to 32 bits for PCM or 1 bit for
DSD). Any signals played that are equal to or higher than the selected upsample rate will
playback unchanged as evident by the displays “Upsample Rate” showing “BYPASS” or the
same upsample rate as the input rate. Subsequent playback of lower input rates behave as
described above. Each of the DMS-500/550/600 inputs will remember the upsample rate as
set for that input.
NOTE: Anytime an upsample rate is selected, the bit depth will change to purple signifying the bit
depth conversion from its native rate to either 32-Bit for PCM upsampling, or 1-Bit for PCM to DSD
conversion.
SRC
” button on the hand held remote will cycle through the available sample rates.
higher than the native input rate, the DMS-
Page 48
DSD OPERATION
47
DSD PLAYBACK
The DMS-500/550/600 are capable of playing native (not just DoP) DSD files up to 512 via both
wired Ethernet and wireless Wi-Fi inputs as well as from the USB/SD inputs. If using Wi-Fi as your
network connection, it is recommended to use a 5 GHz router and have a very robust signal at the
DMS-500/550/600 location. You can also choose to access a computer that is connected wirelessly
to your network as well.
However, this adds another potential interruption in the signal path when playing large files, such as
DSD, etc. For the fastest and most reliable playback, a wired Ethernet connected is recommend to
both the DMS-500/550/600 as well as to your computer(s).
NOTE: When playing DSD files The DMS-500/550/600 will not output from the SPDIF outputs being
we do not convert DSD to PMC and that SPDIF outputs are limited to 24 bit – 192kHz PMC output.
Page 49
MQA OPERATION
DMS MQA
Sound Quality
DMS SPDIF Digital
Outputs w/MQA
DMS MQA Decoder Processing
Full Decoder
Highest
None
MQA up to 24/384 and rendering to 768 with
optimization and tuning for DMS AKM DAC chips
Core Decoder
High
MQA Core Stream
MQA up to 24/96 with NO rendering or DAC
optimization/tuning
Authenticating
Decoder
Good
Full MQA Stream
No MQA decoding but better than CD quality
48
MQA PLAYBACK & NOTIFICATION
The DMS-500/550/600 are full MQA decoders that use advanced 16x MQA
rendering. This means the MQA files original sample rate will further render
to 705.6 kHz or 768 kHz while also including propriety DAC optimization
and tuning for the AKM DACs during MQA playback.
In the “MQA Decoder” menu settings (DMS-550/600
only), there are three (3) choices of MQA decoders to
select from, Full Decoder, Core Decoder, and
Authenticating Decoder. Each decoder handles the MQA
decoding and MQA SPDIF pass through differently.
NOTE: the MQA notification on the DMS and app displays what type of MQA stream it is receiving,
not decoding. Therefore, if selecting Core or Authenticating Decoder, the actual decoding method
and sound quality will change but the MQA notification area will not. Using Core or Authenticating
Decoder is only useful if needing to pass an MQA signal out the DMS SPDIF digital outputs.
Otherwise, it is always suggested to us the Full Decoder (Default) setting.
MQA Blue indicates the file has either been approved in the studio by the artist/producer or has
been verified by the copyright owner as provenance to what was heard in the studio. MQA Green
indicates a file that has been MQA encoded without provenance. MQA Magenta indicates an MQA
Core stream. This means the file’s first unfold was decoded by external software (only up to 88.2
kHz or 96 kHz), such as by Roon or Audirvana. Core decoding can typically be turned off or
bypassed in the third-party software program to allow for the full MQA stream and all decoding be
handled by the DMS-500/550/600.
Ethernet, Wi-Fi, USB-A, and SD Card inputs are all MQA capable.
550/600 are not capable o
from the SPDIF inputs at better than CD quality standard FLAC.
SPDIF inputs of the DMS-500-
f MQA playback. However, the DMS-550/600 can play an MQA stream
Page 50
ROON READY OPERATION
49
ROON OVERVIEW
The DMS-500/550/600 are a Roon Ready Certified endpoint. This
means if you subscribe to Roon and have the Roon Core software
installed on your PC or MAC, you can use the Roon tablet or Phone app
to playback music from your network storage to the DMS-500/550/600.
When you use the Roon ecosystem for playback, your control of the
DMS-500/550/600 are limited to the Roon apps ability. For example, you can turn The DMS500/550/600 on or off from the Roon app and control volume options as well as any other Roon
integrated feature, such as TIDAL. However, all other DMS-500/550/600 features are only
accessible from the DMS-500/550/600 IR or app remotes.
ROON SETUP
To enable “Roon Ready” from the DMS-500/550/600,
Select
Enable as shown below, then exit.
press
Menu and
scroll down
to Roon Ready.
This can also be done from the DMS-500/550/600 control app via navigating to Settings>>Roon
Ready>>Enable.
Before proceeding you must downloaded and install the Roon Core software on your computer
(https://roonlabs.com/downloads.html) and setup your library monitoring and other personal
preferences within the Roon Core software. Below details how to enable The DMS-500/550/600 as
a Roon Ready endpoint within Roon Core.
Page 51
ROON READY OPERATION
50
1. In Roon Core software, select Settings, then Audio.
2. Scroll down to the “Networked” section. You should see the DMS-500/550/600 listed.
3. Once the DMS-500/550/600 are listed, it will show a blue “Enable” box. If not, turn on the
DMS-500/550/600 first.
4. Once you click on “Enable” it will ask for the name the Zone
Page 52
ROON READY OPERATION
51
5. You’ll notice the Settingicon next to an enabled Roon Rady device. Initially, you can leave the
Roon Core settings for the DMS-500/550/600 in their default setting.
take you to DSP Setting.
Pressing
DSP Engine will
6. This shows how to disable the DSP setting in Roon. A word on DSP setting in Roon. The DMS-
500/550/600 are already capable of playing extremely high resolution PCM, MQA, and DSD
without the need for additional DSP setting. If you enable DSP in Roon, please use these
setting carefully.
Page 53
ROON READY OPERATION
Roon Defaults the DMS-500/550/600
as both an MQA Decoder and
Renderer, but you could select
Decoder Only to not allow Roon
Core to decode MQA at all. However,
Decoder and Renderer is perfectly
fine.
You Could also set the DMS500/550/600 as a Renderer only
which mean Roon Core will always
do the first MQA unfolding instead
of the DMS-500/550/600. The
DMS-500/550/600 will then do the
rest of the MQA unfolding/rendering
Also, be sure to set as follows for
the max sample, bit, and DSD rate
the DMS-500/550/600 are capable
as shown below. You can also
override any Roon MQA decoding
by turning Enable MQA Core
Decoding off.
52
7. In addition to DSP settings, Roon also has a Device Setup section, specific to the playback
device. There are two ways to access this. One, in the Audio Setup page (left graphic). Two,
in the now playing screen by pressing the “Signal Path” light, then the 3-Dot menu next the
Roon Ready endpoint product name (right graphic).
8. in Device Setup, there are multi areas to look at. However, Roon usually presets these based on
the capabilities of the playback device. It primarily focusses on how MQA files are handled as
well as sample rate and bit depth capabilities of the playback device.
Page 54
ROON READY OPERATION
53
When the DMS-500/550/600 are set as a decoder only, you can see from the signal path that ONLY
the DMS-500/550/600 are fully decoding the MQA file to its fullest resolution without any rendering.
This is a Preferred method.
When the DMS-500/550/600 are set as a renderer, you can see from the signal path there are now
two-steps to the MQA decoding process. First the Roon Core software will decode the first unfold,
then the DMS will render the second and third unfolding. For most circumstances, this is not
necessary, and it would be better to let the DMS-500/550/600 decode the full MQA signal.
Enabling Roon MQA Core decoding is only needed if you are using Roon DSP to process the signal
before it reaches the DMS-500/550/600, then Roon will want to handle the first MQA unfolding so
that whatever DSP you are using can be applied.
Page 55
ROON READY OPERATION
54
ROON READY OPERATION
After completing the above steps of enabling the DMS-500/550/600 Roon Ready capability and
downloading, installing, setting up the Roon Core computer software, you can follow the below steps
to playback music files via the Roon Ecosystem.
1.
Open
the Roon tablet or phone app.
Press
2.
the Select an Audio Zone.
Select
3.
the DMS-500/550/600 as the desired zone and
drop-down box.
Press
the Sound Icon which will reveal a
Page 56
ROON READY OPERATION
55
4. In this box is a Power Button Icon.
DMS-500/550/600 should power.
Press
it to reveal the DMS-500/550/600 button. Press it and
5. Once DMS-500/550/600 if fully powered up and ready to go, you can simply browse the Roon
App interface to select any music you wish. Once you select Play it will send the music to the
DMS-500/550/600 via a bit-perfect stream of data. The first time you do this, you may have to
adjust the Roon volume slider accordingly.
For more in-depth details of operation Roon Core and Roon App(s), please refer to the Roon Web
Site. https://kb.roonlabs.com/Roon_User_Guide
Page 57
BALANCED OPERATION
56
The pin assignments of ALL of the XLR-type male analog outputs, the XLR-type male digital
output and XLR-type female digital inputs are:
Pin 1: Signal ground
Pin 2: Signal + (non-inverting)
Pin 3: Signal - (inverting)
Connector ground lug: chassis ground
Refer to your amplifier's operating manual to verify that the XLR pin assignments of its input
connectors correspond to the DMS-500/550/600. If they are different, wire the XLR cable so
that the appropriate XLR output pin connects to the equivalent XLR input pin.
Pin 1: Signal ground
Pin 2: Signal + (non-inverting)
Pin 3: Signal - (inverting)
Connector ground lug: chassis ground
Refer to your digital input source signal player or other digital source's operating manual to
verify that the XLR pin assignments of its input connectors correspond to the DMS500/550/600. If they are different, wire the XLR cable so that the appropriate input pin
connects to the equivalent input pin.
Pin 1: Signal ground
Pin 2: Signal + (non-inverting)
Pin 3: Signal - (inverting)
Connector ground lug: chassis ground
Refer to your digital source's operating manual to verify that the XLR pin assignments of its
input connectors correspond to the DMS-500/550/600. If they are different, wire the XLR
cable so that the appropriate output pin connects to the equivalent output pin.
Page 58
SPECIFICATIONS
WARNING
•Electrical hazard! Misuse or failure to follow instructions properly may
result in personal injury or death!
CAUTION
•No risk or personal injury; however, misuse or failure to follow instructions
may result in damage to equipment.
NOTE
•No risk of personal injury or equipment damage; however, misuse or failure
to follow instructions may prevent proper performance of the equipment.
57
This section describes the basic specifications of the DMS-500 at the time of printing. Specifications
are subject to change without notice or obligation. When the following cautionary terms are used in
this manual, these definitions apply:
Balanced XLR Output +/- 2.0V RMS (440 Ω output impedance) for Volume in
0.0dB
+/- 3.0V RMS (440 Ω output impedance) for Volume in
+8.0dB
Page 61
SPECIFICATIONS
WARNING
•Electrical hazard! Misuse or failure to follow instructions properly may
result in personal injury or death!
CAUTION
•No risk or personal injury; however, misuse or failure to follow instructions
may result in damage to equipment.
NOTE
•No risk of personal injury or equipment damage; however, misuse or failure
to follow instructions may prevent proper performance of the equipment.
60
This section describes the basic specifications of the DMS-550 at the time of printing. Specifications
are subject to change without notice or obligation. When the following cautionary terms are used in
this manual, these definitions apply:
•Electrical hazard! Misuse or failure to follow instructions properly may
result in personal injury or death!
CAUTION
•No risk or personal injury; however, misuse or failure to follow instructions
may result in damage to equipment.
NOTE
•No risk of personal injury or equipment damage; however, misuse or failure
to follow instructions may prevent proper performance of the equipment.
64
This section describes the basic specifications of the DMS-600 at the time of printing. Specifications
are subject to change without notice or obligation. When the following cautionary terms are used in
this manual, these definitions apply:
Balanced XLR Output +/- 2.0V RMS (440 Ω output impedance) for Volume in 0.0dB
+/- 3.0V RMS (440 Ω output impedance) for Volume in +8.0dB
Master Quality Authenticated (MQA)
The DMS-500/550/600 includes MQA technology, which enables you to play back MQA audio
files and streams, delivering the sound of the original master recording. This ensures that MQAencoded audio files and streams sound exactly like the source. ‘MQA’ (Green Dot) indicates that
the unit is decoding and playing an MQA stream. ‘MQA’ (Magenta Dot) indicates that the unit is
receiving an MQA signal by Core decoding outside the unit. ‘MQA Studio’ (Blue dot) denotes
provenance to ensure that the file and sound is approved by the artist, producer, and or original
engineer.
Page 68
SERVICE AND CARE
67
CARE AND CLEANING
The cabinet housing and front panel of the DMS-500/550/600 and DMS-500/550/600 may be
cleaned with a soft cloth and Windex or a window cleaner. The frequency of cleaning will be
governed by how many hours the DMS-500/550/600 are operated and by operating
environment cleanliness.
CAUTION:
• Do not let any liquids spill into the vents on top of the unit.
AC POWER FUSE REPLACEMENT
The fuse is located inside the chassis and is not user serviceable. If the unit does not power up,
contact an authorized service representative. Never replace the fuse with any other value than a
two (2) amp slow blow fuse 250V. The AC Power Cord must be unplugged from the AC Power jack
on the back of the unit prior to replacing the fuse. Set the unit Power On/Off switch to the Off
position and plug the AC Power cord back into the AC Power jack. Then set the Power On/Off
switch to the On position and verify proper operation. Contact Cary Audio for advice if the fuse
repeatedly blows.
FACTORY SERVICE
Careful consideration has been given to the design of your DMS-500/550/600 to keep
maintenance problems to a minimum. Any problems or requests for service should be referred to
our Customer Service Department at 919-355-0010. DO NOT return the DMS-500/550/600 to the
factory without a Return Merchandise Authorization (RMA) number from our online Customer
Service Center (www.caryaudio.com).
Cary Audio will assume no responsibility if the shipping company refuses to pay for damage due
to your improper packing or lack of insurance should the unit be lost or damaged in shipment.
Please retain and always use the original shipping carton for shipping the player. Also, Cary
Audio reserves the right to return products sent in for service in a new box set at the customer’s
expense if the original packing material was damaged in the initial shipment, or if it is deemed
unsatisfactory to use in return shipping.
NON-WARRANTY REPAIRS
Cary Audio will provide repair service for its products charging on a time and expense basis. At
this time, the standard non-warranty service bench fee is $125 for the first hour and $95 per hour
thereafter. Parts used for repairs as well as return shipping are additional. This may change and is
not a quote for service. Please call us at 919-355-0010 for more information about out-ofwarranty service and repair fees.
CAUTION:
•Never remove or insert the back panel AC plug when the unit is on or the AC
cord is plugged into the wall
Page 69
LIMITED WARRANTY
68
This warranty has been included with a Cary Audio product that is intended to be sold and used only
within the United States and Canada. Accordingly, this Warranty only applies to Products which are
purchased in the United States or Canada, and only applies while such products are used in the
United States or Canada. Products purchased outside the United States or Canada, and failures
occurring outside the United States or Canada, are not covered by this Warranty.
Cary Audio Warrants to the Original United States and Canada Purchaser for use in the
United States or Canada the Following Cary Audio Products for the Periods Indicated:
1. Power Amplifiers, Integrated Amplifiers, Surround Sound Processors, and Preamplifiers have
a four (4) year for PLATINUM, two (2) year for GOLD, and one (1) year for SILVER, parts
and labor warranty from the date of the original purchase from Cary Audio.
2. CD or SACD players, DVD players, Music Servers, or Digital Music Centers have an eighteen
(18) month for PLATINUM, twelve (12) month for GOLD, six (6) months for SILVER parts
and labor warranty from the date of the original purchase from Cary Audio.
3. Vacuum tubes, if any are used in the component, are offered a 90-day exchange policy
against defects with the exception of the 300B vacuum tube that has a one (1) year
exchange policy from the date of the original purchase from Cary Audio.
Limitations on Non-Cary Audio Provided Services
Certain Cary Audio Products are designed to employ non-Cary Audio provided services (such as, by
way of example only, Spotify, Tidal, etc.), some of which require separate customer subscriptions
and some of which do not, as part of the Products’ functionality. Because Cary Audio cannot control
the providers of such services or the services themselves, the owner of the Product therefore
assumes all risks related to the use of services provided by anyone other than Cary Audio itself. Cary
Audio cannot and does not warrant against, and shall have no liability of any kind for any of the
following that are attributable to non-Cary Audio providers or services: (1) interruption,
discontinuance, or other unsatisfactory performance of service, (2) reduced Product functionality
that is so attributable, or (3) any other loss or damage of any kind that is so attributable.
What is Covered and What is Not Covered
Except as specified below, this warranty covers parts and labor to correct all defects in materials and
workmanship. The following are not covered by the warranty:
1. Damage, deterioration, malfunction or failure to meet performance specifications resulting
from:
a. Accident, acts of nature, misuse, abuse, neglect or unauthorized product
modifications
b. Improper installation, removal or maintenance, or failure to follow instructions
supplied with the product.
c. Repair or attempted repair by anyone not authorized by Cary Audio to repair the
product.
Page 70
LIMITED WARRANTY
69
d. Any shipment of the product (claims must be presented to the carrier).
e. Any cause other than a product defect.
2. Cleaning, initial set-up, check-ups with no defects found, or charges incurred for installation,
removal or reinstallation of the product.
3. Any product, on which the serial number has been defaced, modified or removed.
4. Batteries.
5. Accessories, including but not limited to, batteries, cables, mounting hardware and brackets,
cleaning accessories, antenna and detachable power cords.
6. Warranty is void if purchase was made from anyone other than directly from Cary Audio or
an authorized Cary Audio dealer.
Who May Enforce the Warranty?
This warranty extends to products purchased directly from Cary Audio or an authorized Cary Audio
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer’s
warranty, if any.
To obtain such warranty service, the original purchaser must complete and send in the Warranty
Registration Card within 15 days of purchase.
What Will We Pay For?
We will pay for all labor and material expenses for items covered by the warranty. Payment of
shipping charges is discussed in the next section of this warranty.
How Can You Get Service?
In the event that the owner needs to return the unit to Cary Audio for service or repair of a possible
defect, he must follow the following steps:
1. Create a new account or login to our Customer Service Center (www.caryaudio.com) to
obtain a Return Merchandise Authorization (RMA) number. Once the account is set up or
you have logged in, click on “Open New RMA” to begin entering the information to create an
RMA that is needed to return or exchange a product. You will be given an RMA number,
which must appear on the label of the box you ship back.
2. Submit a copy of the original sales receipt. Blank receipts will not validate the limited
warranty for service by Cary Audio. The original sales receipt must contain the following
information:
a. The authorized Cary Audio dealer’s name
b. The date of purchase
c. The unit’s sales price
d. The buyer’s name and address
e. Describe in detail the problem.
f. Note the unit’s model number and serial number.
Page 71
LIMITED WARRANTY
70
3. Deliver by either of these methods:
a. With all freight and insurance charges prepaid and in its original packing container
or equivalent, ship the component to Cary Audio, 6301 Chapel Hill Road, Raleigh,
NC 27607.
b. Hand-deliver the product to Cary Audio (address noted above) or the nearest
authorized service facility.
Limitation of Implied Warranties
All implied warranties, including warranties of merchantability and fitness for particular purpose, are
limited in duration to the length of this warranty.
Exclusion of Damages
Cary Audio’s liability for any defective product is limited to repair or replacement of the product at
Cary Audio’s option. Cary Audio shall not be liable for damage to other products caused by any
defects in Cary Audio products, damages based upon inconvenience or loss of use of the product or
any other damages, whether incidental, consequential, or otherwise.
How State Law Relates to the Warranty
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
International Purchasers (Export Markets)
Cary Audio warrants its merchandise to purchasers within the United States and Canada exclusively
for use within the United States or Canada. It provides no other warranties, expressed or implied. If
you are living outside of the United States and Canada, please consult your local dealer or distributor
to determine the details of your local warranty.
The Cary Audio Design DMS-500/550/600 incorporates copyright protected technology that is
protected by U.S. patents and other intellectual property rights. The DMS-500/550/600 uses the
following technologies:
Page 73
CARY AUDIO
6301 Chapel Hill Road
Raleigh, NC 27607
919.355.0010
caryaudio.com
carydirect.com
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