Carter Hoffmann VCNH3W3S Service Manual

VERTICAL CRISP ‘N HOLD® FOOD HOLDING STATION

MODELS: VCNH2W3S & VCNH3W3S

OWNERS / OPERATORS MANUAL

MANUFACTURED BY:

CARTER-HOFFMANN

1551 McCormick Avenue

Mundelein, IL 60060 U.S.A.

Phone: [phone]

Fax: [phone]

Toll Free: 800-323-9793

Email: [e-mail]

READ THIS MANUAL COMPLETELY
BEFORE OPERATING THIS APPLIANCE

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to

be given to the OWNER of MANAGER, or to the person respon­sible for training operators of this appliance.

THIS MANUAL IS TO BE UNDERSTOOD BY ALL PERSONS

Contact Carter-Hoffmann if you have questions regarding instal­lation, operation or maintenance of this equipment.

USING OR INSTALLING THIS APPLIANCE.

TABLE OF CONTENTS

SAFETY PRECAUTIONS 2

FEATURES & SPECIFICATIONS 3

UNPACKING, INSPECTION & FREIGHT DAMAGE 4
INSTALLATION & STARTUP 5
CONTROL PANEL LAYOUT 6
NORMAL OPERATION 6
CONTROLLER PROGRAMMING INSTRUCTIONS 7-8
FOOD HOLDING GUIDE 8
DAILY CLEANING PROCEDURES 9
WIRING DIAGRAM 10

PARTS LIST & TROUBLESHOOTING GUIDE 11

WARRANTY STATEMENT 12

Part Number: 18400-3154 Printed in The United States of America Rev: KBA071916

SAFETY PRECAUTIONS

WARNING: ELECTRIC SHOCK HAZARD

WARNING

All service requiring access to non-insulated components must be performed by
qualified service personnel. Failure to heed this warning may result in severe
electric shock.

CAUTION: ELECTRIC SHOCK HAZARD

Disconnect this appliance from electrical power before performing any
maintenance or service.

CAUTION: BURN HAZARD

Exposed metal surfaces can be hot to the touch and may cause burns.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be adhered to, including the following:

1) Be familiar with the appliance use, limitations and associated restrictions. Operating instructions must
be read and understood by all persons using or installing this appliance.

2) This appliance must be grounded. Connect only to properly grounded outle t.

3) Use this appliance only for its intended purpose as described in the manual.
a. This equipment is specifically designed to hold pre-cooked food at temperature.
b.
c. This equipment is not designed for industrial or laboratory use.

4) Cleanliness of this appliance and its accessories is essential to good sanitation.

This equipment is intended for use in commercial establishments only.

5) DO NOT submerge this appliance in water. This appliance is not jet stream approved. DO NOT direct
water jet or steam jet at this appliance, or at any control panel or wiring. DO NOT splash or pour
water on, in or over any controls, control panel or wiring. DO NOT use corrosive chemicals or vapors
in this appliance.

6) DO NOT store this appliance outdoors. DO NOT use this product near water – for example,
near a kitchen sink, in a wet basement, or near a swimming pool, and the like.

7) DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has

been damaged or dropped. Do not immerse cord or plug in water, keep cord away from heated
surfaces, and do not let cord hang over edge of table or counter.

8) DO NOT cover or block any openings on the appliance.

9) Only qualified service personnel should service this appliance.

NOTE: The technical content of this manual, including any wiring diagrams, schematics, parts br eakdown

illustrations and/or adjustment procedures, is intended for use by qualified technical personnel and is
subject to change without notice.

2

FEATURES & SPECIFICATIONS

Features & Benefits

 Crisp ‘N Hold technology in a free-standing cabinet;

dual fan heating system with precision circulated
heat

 All stainless steel construction; under-counter height
 Pull-out wire racks for easy access to pans
 Electronic temperature control. Allows user to pro-

gram temperature in one degree increments up to
200°F (93°C)

 Removable interior caddy for easy cleaning; front

plenums at top and bottom provide even, directed
heat circulation within the cabinet

 Sliding wire pan racks for easy access to pans
 Operates on 120 volts, 60 Hz, 1800 watts, 15.2 Amps;

NEMA 5-20P

Vertical Crisp ‘N Hold— 1/2 Size Long Steam Table Pans

Model

Number

VCNH2W3S

Free-standing

VCNH3W3S

Free-standing

1/2 size long amber plastic pans

Capacity¹

6 32-7/8 30-5/8 20

9 32-7/8 30-5/8 29

VCNH2W3S

VCNH3W2S shown with

stacked CNH28XD and

accessories package

Overall Dimensions

Height Depth Width

(835) (778) (508)

(835) (778) (737)

Class 100

Ship Wt.

lbs (kg)

172
(78)

219
(99)

Accommodates

1/2 size long pan

Crisp ‘N Hold™ Performance vs. Heat Lamps

210° F

170° F

Food
Temp

0 5 10 20 30 40

Time

3

Crisp ‘N Hold™ Performance

Crisp ‘N Hold™ Performance and Results: Food comes out

of the fryer at 200° to 210°F. Active air circulation through
brings it to holding temperature quickly to reduce moisture loss
and stop the cooking process. Excess moisture and oils are
wicked away from the product and it remains crispy for an
extended time.

Heat Lamp Performance

Food comes out of the fryer at 200° to 210°F. Under the heat
lamp, heat is released slowly from the product as it continues to
cook for as much as 45 minutes. Moisture and oil seep out and
collect on the food. The result is overcooked, mushy food after
10-15 minutes.

UNPACKING AND INSPECTION

This appliance
should be
thoroughly

cleaned prior to use.
See the CLEANING

INSTRUCTIONS in
this manual.

NOTE: DO NOT discard
the carton or other
packing materials until
you have inspected the
appliance for hidden
damage and checked it
for proper operation.

Refer to FREIGHT

DAMAGE CLAIM
PROCEDURE on

bottom of this page.

1. Remove the cabinet from shipping carton, ensuring that all pack­ing materials and protective plastic has been removed from the
unit.

2. Inspect all components for completeness and condition.

3. If any freight damage is present, a freight claim must be filed im­mediately with the shipping company.

4. Freight damage is not covered under warranty.

5. Check to insure all components are included: cabinet, manual,
and additional accessories (if ordered).

6. Read operation instructions completely.

7. Appliance should be thoroughly cleaned before use. See
CLEANING INSTRUCTIONS in this manual (page 9).

FREIGHT DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in this shipment was carefully inspected

and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment,
the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight
bill or express receipt, and that the note of loss or damage is signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of damage. Contact
your dealer immediately.

3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim
with them. This should be done within fifteen (15) days from the date the delivery was made to
you. Be sure to retain the container for inspection.

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is
not covered under warranty. We will, however, at your request, supply you with the necessary
documents to support your claim.

4