TROUBLESHOOTING GUIDE …………………………………………. 18
WARRANTY STATEMENT……….……………….……………………. 19
MANUEL D’INSTRUCTION EN FRANCAIS………………………….. 20-37
Part Number: 18400-3130 Printed in The United States of America Rev: KBA080417
Page 2
SAFETY PRECAUTIONS
WARNING: ELECTRIC SHOCK HAZARD
WARNING
All service requiring access to non-insulated components must be performed by
qualified service personnel. Failure to heed this warning may result in severe
electric shock.
CAUTION: ELECTRIC SHOCK HAZARD
Disconnect this appliance from electrical power before performing any
maintenance or service.
CAUTION: BURN HAZARD
Exposed metal surfaces can be hot to the touch and may cause burns.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
1) Be familiar with the appliance use, limitations and associated restrictions. Operating instructions must
be read and understood by all persons using or installing this appliance.
2) This appliance must be grounded. Connect only to properly grounded outle t.
3) Use this appliance only for its intended purpose as described in the manual.
a. This equipment is specifically designed to hold pre-cooked food at temperature.
b.
c. This equipment is not designed for industrial or laboratory use.
4) Cleanliness of this appliance and its accessories is essential to good sanitation.
This equipment is intended for use in commercial establishments only.
5) DO NOT submerge this appliance in water. This appliance is not jet stream approved. DO NOT direct
water jet or steam jet at this appliance, or at any control panel or wiring. DO NOT splash or pour
water on, in or over any controls, control panel or wiring. DO NOT use corrosive chemicals or vapors
in this appliance.
6) DO NOT store this appliance outdoors. DO NOT use this product near water – for example,
near a kitchen sink, in a wet basement, or near a swimming pool, and the like.
7) DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has
been damaged or dropped. Do not immerse cord or plug in water, keep cord away from heated
surfaces, and do not let cord hang over edge of table or counter.
8) DO NOT cover or block any openings on the appliance.
9) Only qualified service personnel should service this appliance.
NOTE: The technical content of this manual, including any wiring diagrams, schematics, parts br eakdown
illustrations and/or adjustment procedures, is intended for use by qualified technical personnel and is
subject to change without notice.
2
Page 3
HL1 NON-INSULATED ALUMINUM HEATED CABINET FEATURES & SPECIFICATIONS
HL1 Features & Benefits
Precision-engineered bottom mount heater with superior heat-up and recovery time
Analog heat control. Digital thermometer. Temperature range of 90°- 190°F
Four sizes, available with adjustable universal, fixed universal or adjustable universal slides
All swivel heavy-duty casters, front casters fitted with brakes
Field reversible glass door in heavy-duty extruded aluminum frame is standard, black anodized solid aluminum
door is optional
Fixed wire universal slides for 18”x26” sheet pans and 12”x20”x2.5” steam table pans
Cabinets with Adjustable Universal, Fixed Universal or Angle Slides
Model
Number
Pan/Tray
Capacity*
12”x20” 18”x26”
Slide Pairs
Provided
Overall Dimensions
Height Depth Width
in (mm)
Caster
Diameter
in (mm)
Class 100
Shipping
Weight
lbs (kgs)
HL1-5
(under-counter)
HL1-8
(1/2 size)
HL1-14
(3/4 size)
HL1-18
(full size)
* fixed spacing at 3”
APPROVALS:
3174974
10 5 5 31-1/16 29-1/2 24-11/16
(789) (749) (627)
16 8 8 40-1/16 29-1/2 24-11/16
(1018) (749) (627)
28 14 14 58-1/16 29-1/2 24-11/16
(1474) (749) (627)
36 18 18 70-1/16 29-1/2 24-11/16
(1780) (749) (627)
Conforms to UL Std 197
certified to CAN/CSA Std
C22.2 No. 109
3174974
Conforms to
NSF/ANSI
Std 4
5
(127)
5
(127)
5
(127)
5
(127)
99
(45)
137
(62)
155
(70)
198
(90)
International voltage:
220 volts, 1800 watts,
8.2 Amps, 50 Hz, single
phase, plug cap per
specific country requirements / standards
Canadian Voltage:
120v, 1400 watts,
12Amps, NEMA 5-15P
Precision-engineered bottom mount heater with superior heat-up and
Analog heat control. Digital thermometer. Temperature range of 90°-
3/4 and full sized cabinets with adjustable racks and shelves to accom-
All swivel heavy-duty casters, front casters fitted with brakes
Field reversible glass door in heavy-duty extruded aluminum frame is
Tempered glass doors and walls; pass-through design
Cabinets with Adjustable Racks and Shelves
Model
Number
Capacity*
12”x20” 18”x26”
Pizza Sheet
Boxes Pans
HLM1-14
(3/4 size))
HLM1-18
(full size)
* on optional wire racks with fixed spacing at 3”
28 14* 3 58-5/8 30-1/4 24-5/8
36 18* 4 70-5/8 30-1/4 24-5/8
recovery time
190°F
modate a variety of items, including pizza boxes
standard, black anodized solid aluminum door is optional
Shelves
Overall Dimensions
Height Depth Width
in (mm)
(1489) (781) (625) 5 (127)
(1780) (781) (625) 5 (127)
Caster
Diameter
in (mm)
Class 100
Shipping
Weight
lbs (kgs)
155
(70)
198
(90)
APPROVALS:
3174974
Conforms to UL Std 197
certified to CAN/CSA Std
C22.2 No. 109
3174974
Conforms to
NSF/ANSI
Std 4
International voltage:
220 volts, 1800 watts,
8.2 Amps, 50 Hz, single
phase, plug cap per
specific country requirements / standards
Canadian Voltage:
120v, 1400 watts,
12Amps, NEMA 5-15P
3
Page 5
HL2 NON-INSULATED ALUMINUM HEATER/PROOFER FEATURES & SPECIFICATIONS
HL2 Features & Benefits
Precision-engineered bottom mount heater with superior heat-up and recovery time
Analog heat and humidity levels. Digital thermometer. Temperature range of 90°- 190°F
Can be operated with or without humidity. Capable of humidified holding as well as proofing
Four sizes, available with adjustable universal, fixed universal or adjustable universal slides
All swivel heavy-duty casters, front casters fitted with brakes
Field reversible glass door in heavy-duty extruded aluminum frame is standard, black anodized solid aluminum
door is optional
Fixed wire universal slides for 18”x26” sheet pans and 12”x20”x2.5” steam table pans
Cabinets with Adjustable Universal, Fixed Universal or Angle Slides
Model
Number
Pan/Tray
Capacity*
12”x20” 18”x26”
Slide Pairs
Provided
Overall Dimensions
Height Depth Width
in (mm)
Caster
Diameter
in (mm)
Class 100
Shipping
Weight
lbs (kgs)
HL2-5
(under-counter)
HL2-8
(1/2 size)
HL2-14
(3/4 size)
HL2-18
(full size)
* fixed spacing at 3”
APPROVALS:
3174974
10 5 5 31-1/16 29-1/2 24-11/16
(789) (749) (627)
16 8 8 40-1/16 29-1/2 24-11/16
(1018) (749) (627)
28 14 14 58-1/16 29-1/2 24-11/16
(1474) (749) (627)
36 18 18 70-1/16 29-1/2 24-11/16
(1780) (749) (627)
Conforms to UL Std 197
certified to CAN/CSA Std
C22.2 No. 109
3174974
Conforms to
NSF/ANSI
Std 4
5
(127)
5
(127)
5
(127)
5
(127)
99
(45)
137
(62)
155
(70)
198
(90)
International voltage:
220 volts, 2100 watts,
9.5 Amps, 50 Hz, single
phase, plug cap per
specific country requirements / standards
5
Canadian Voltage:
120v, 1400 watts,
12Amps, NEMA 5-15P
Page 6
HL3 INSULATED ALUMINUM HEATED CABINET FEATURES & SPECIFICATIONS
HL3 Features & Benefits
Precision-engineered bottom mount heater with superior heat-up and recovery time
Analog heat control. Digital thermometer. Temperature range of 90°- 190°F
Four sizes, available with adjustable universal, fixed universal or adjustable universal slides
All swivel heavy-duty casters, front casters fitted with brakes
Field reversible glass door in heavy-duty extruded aluminum frame is standard, black anodized solid
aluminum door is optional
Fixed wire universal slides for 18”x26” sheet pans and 12”x20”x2.5” steam table pans
Cabinets with Adjustable Universal, Fixed Universal or Angle Slides
Model
Number
Pan/Tray
Capacity*
12”x20” 18”x26”
Slide Pairs
Provided
Overall Dimensions
Height Depth Width
in (mm)
Caster
Diameter
in (mm)
Class 100
Shipping
Weight
lbs (kgs)
HL3-5
(under-counter)
HL3-8
(1/2 size)
HL3-14
(3/4 size)
HL3-18
(full size)
* fixed spacing at 3”
APPROVALS:
3174974
10 5 5 31-5/8 31-1/2 26-1/2
(803) (800) (673)
16 8 8 40-5/8 31-1/2 26-1/2
(1032) (800) (673)
28 14 14 58-5/8 31-1/2 26-1/2
(1489) (800) (673)
36 18 18 70-5/8 31-1/2 26-1/2
(1794) (800) (673)
Conforms to UL Std 197
certified to CAN/CSA Std
C22.2 No. 109
3174974
Conforms to
NSF/ANSI
Std 4
International voltage:
220 volts, 1800 watts,
8.2 Amps, 50 Hz, single
phase, plug cap per
specific country requirements / standards
Canadian Voltage:
120v, 1400 watts,
12Amps, NEMA 5-15P
5
(127)
5
(127)
5
(127)
5
(127)
104
(47)
147
(67)
170
(77)
218
(99)
6
Page 7
HL4 INSULATED ALUMINUM HEATER/PROOFER FEATURES & SPECIFICATIONS
HL4 Features & Benefits
Precision-engineered bottom mount heater with superior heat-up and recovery time
Analog heat and humidity levels. Digital thermometer. Temperature range of 90°- 190°F
Can be operated with or without humidity. Capable of humidified holding as well as proofing
Four sizes, available with adjustable universal, fixed universal or adjustable universal slides
All swivel heavy-duty casters, front casters fitted with brakes
Field reversible glass door in heavy-duty extruded aluminum frame is standard doors are standard, solid
aluminum door is optional
Fixed wire universal slides for 18”x26” sheet pans and 12”x20”x2.5” steam table pans
Cabinets with Adjustable Universal, Fixed Universal or Angle Slides
Model
Number
Pan/Tray
Capacity*
12”x20” 18”x26”
Slide Pairs
Provided
Overall Dimensions
Height Depth Width
in (mm)
Caster
Diameter
in (mm)
Class 100
Shipping
Weight
lbs (kgs)
HL4-5
(under-counter)
HL4-8
(1/2 size)
HL4-14
(3/4 size)
HL4-18
(full size)
* fixed spacing at 3”
APPROVALS:
3174974
10 5 5 31-5/8 31-1/2 26-1/2
(803) (800) (673)
16 8 8 40-5/8 31-1/2 26-1/2
(1032) (800) (673)
28 14 14 58-5/8 31-1/2 26-1/2
(1489) (800) (673)
36 18 18 70-5/8 31-1/2 26-1/2
(1794) (800) (673)
Conforms to UL Std 197
certified to CAN/CSA Std
C22.2 No. 109
3174974
Conforms to
NSF/ANSI
Std 4
International voltage:
220 volts, 2100 watts,
9.5 Amps, 50 Hz, single
phase, plug cap per
specific country requirements / standards
Canadian Voltage:
120v, 1400 watts,
12Amps, NEMA 5-15P
5
(127)
5
(127)
5
(127)
5
(127)
104
(47)
147
(67)
170
(77)
218
(99)
7
Page 8
UNPACKING AND INSPECTION
This appliance
should be
thoroughly
cleaned prior to use.
See the CLEANING
INSTRUCTIONS in
this manual.
NOTE: DO NOT discard
the carton or other
packing materials until
you have inspected the
appliance for hidden
damage and checked it
for proper operation.
1. Remove the cabinet from shipping carton, ensuring that all packing materials and protective plastic has been removed from the
unit.
2. Inspect all components for completeness and condition.
3. If any freight damage is present, a freight claim must be filed immediately with the shipping company.
4. Freight damage is not covered under warranty.
5. Check to insure all components are included: cabinet, instruction
packet and additional accessories.
6. Read operation instructions completely.
7. Appliance should be thoroughly cleaned before use. See
CLEANING INSTRUCTIONS in this manual.
Refer to SHIPPING
DAMAGE CLAIM
PROCEDURE on
bottom of this page.
FREIGHT DAMAGE PROCEDURE
NOTE: For your protection, please note that equipment in this shipment was carefully inspected
and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment,
the transportation company assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight
bill or express receipt, and that the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of damage. Contact your dealer immediately.
3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim
with them. This should be done within fifteen (15) days from the date the delivery was made to
you. Be sure to retain the container for inspection.
Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is not covered under warranty. We will, however, at your request, supply you with the necessary
documents to support your claim.
8
Page 9
INSTALLATION AND STARTUP
WARNING:
Risk of personal injury
Installation procedures must be
performed by a qualified technician
with full knowledge of all applicable
electrical codes. Failure could
result in personal injury and property damage.
IMPORTANT:
Power cord is 8' long
If necessary, contact a licensed
electrician to install an appropriate
20 amp electrical circuit with correct
NEMA receptacle.
DO NOT use an extension cord.
CAUTION:
Electrical Shock Hazard
The ground prong of the power
cord is part of a system designed to
protect you from electric shock in
the event of internal damage.
DO NOT cut off the large round
ground prong or twist a blade to fit
an existing receptacle.
IMPORTANT:
Not under warranty
Damage to unit due to being
connected to the wrong voltage or
phase is NOT covered by warranty.
WARNING:
Risk of personal injury
Unit is not waterproof, to avoid
electrical shock, keep unit from being submerged in water. Do not
operate if unit has been in contact
with water.
LOCATION
For proper operation and maximum performance, locate the
unit in an ambient air temperature of 70ºF (21ºC).
Avoid placement in areas near exhaust fans or where there
are active air movements.
For safe operation and maximum performance, locate the
unit at least 2” from any wall or combustible material.
Unit must be on a solid level surface.
GROUNDING INSTRUCTIONS
This appliance is equipped with a cord having a grounding wire with
a grounding plug which must be plugged into an outlet that is
properly installed and grounded. In the event of an electrical short
circuit, grounding reduces the risk of electric shock by providing an
escape wire for the electric current.
WARNING—Improper use of the grounding can result in a risk
of electric shock. Consult a qualified electrician or service agent if
the grounding instructions are not completely understood, or if doubt
exists as to whether the appliance is properly grounded.
START UP
1. Prior to use, thoroughly clean the interior of the unit, per
the instructions in this manual. Familiarize yourself with
the controls.
2. Plug the power cord of the cabinet into a grounded outlet
with a electrical service according to the electrical information provided below. DO NOT MODIFY CORD PLUG.
3. Set POWER switch to the “ON” position.
4. Do not load product into the cabinet. Allow the heat to
remove any residual oils which may adhere to inside metal surfaces. A slight emission of smoke is common during the first few hours of operation.
220 volt CE international versions:
HL1 & HL3 Series: 1800 watts, 220
Plug cap per specific country requirements / standards
Canada: 1400 watts, 120 volts, 12
Amps, single phase, NEMA 5-15P
9
Page 10
DETAILS: CONTROL PANELS & WATER PANS
HL1 & HL3 Series Heated Holding Cabinets & HLM1 Series Merchandisers
Heating element cycle light
ON/OFF power switch
and indicator light
HL2 & HL4 Series Heater/Proofer Cabinets
ON/OFF power switch
and indicator light
WATER PAN LOCATIONS
Heat control knob. Settings from 1 (low heat) to 10 (high heat)
Heating element cycle light
Heat control knob. Settings from
1 (low heat) to 10 (high heat)
Digital temperature read-out
Humidity element cycle light
Humidity control knob. Settings from
1 (low humidity) to 10 (high humidity)
Humidity pan (HL2 and HL4 cabinets only; manual fill):
check and fill every 2 hours when operating cabinet with
humidity
Digital temperature
read-out
Water trough for condensation: collects and deposits
condensation into pan below
Condensation pan: check and empty periodically
10
Page 11
NORMAL OPERATION—HL1, HL3 & HLM1 HEATED CABINETS
CAUTION:
HOT SURFACE
Inner and outer surfaces of
the unit will be very hot during and after operation.
Avoid touching the cabinet
when loading or removing
product.
Operating ranges:
- air temp: 90ºF-190ºF
(32°C - 88°C)
*For food safety reasons,
it is recommended that
the holding temperature
be set at 140°F (60°C) or
higher.
FIRST USE
Before using the cabinet, familiarize yourself with the heater controls. See page 9 for details. Plug the cabinet into a proven power
source. See electrical specifications on page 8.
HOLDING
1. Turn the cabinet on using the power switch located on the far left
side of the control panel. Once the switch is turned on, the power indicator light will illuminate.
2. To adjust the temperature setting, rotate the HEAT dial clockwise to increase temperature and counter-clockwise to decrease
temperature to the desired set point. Temperature dial settings
range from 1 to 10*, with 1 being the lowest temperature and 10
being the highest temperature. HEAT cycle light will turn on and
off as the heat thermostat cycles.
3. Wait approximately 25 minutes for the cabinet to preheat. Digital readout dial on right side of control panel will display actual
cabinet temperature*.
4. Load food pans into cabinet. NOTE: Follow all food safety guidelines. Put hot, cooked food into the cabinet. This cabinet is not
intended to reheat food. Food must be cooked and at safe serving temperature prior to being placed in the cabinet.
5. When removing items, start at the bottom and work up. This will
keep food hotter and eliminate spillage onto lower items.
*NOTE: When using the 120V, 1550 watt, low wattage heater
option, the air temperature thermostat must be set to at least 9
on the dial to ensure that the cabinet reaches proper holding
temperature.
11
Page 12
NORMAL OPERATION—HL2 & HL4 HW HEATER PROOFERS
CAUTION:
HOT SURFACE
Inner and outer surfaces of
the unit will be very hot during and after operation.
Avoid touching the cabinet
when loading or removing
product.
Operating ranges:
- air temp: 90ºF-190ºF
(32°C to 88°C)
- humidity: 0-90%RH
Water reservoir:
When using the water reservoir for humidified holding or
proofing, check water level
every 2 hours and refill if
needed.
CAUTION:
WATER HAZARD
A water trough is located at
the base of the cabinet to
collect and direct condensation into black plastic condensation pan below. Make
sure to periodically check
and empty the pan to avoid
overflow & slip hazard.
*For food safety reasons,
we recommend that the
holding temperature
should be set at or above
140°F (60°C).
FIRST USE
Before using the cabinet, familiarize yourself with the heater controls. See page 9 for details. Plug the cabinet into a proven power
source. See electrical specifications on page 8.
HOLDING
1. If humidity is desired, a water pan is located at the bottom of the
cabinet. This pan will provide active humidification up to 90%RH
(depending on temperature). Fill water pan with clean warm
water. NOTE: Cabinet may also be operated without water.
2. Turn the cabinet on using the power switch located on the far left
side of the control panel. Once the switch is turned on, the
power indicator light will illuminate.
3. To adjust the temperature setting, rotate the HEAT dial clockwise to increase temperature and counter-clockwise to decrease
temperature to the desired set point. Temperature dial settings
range from 1 to 10*, with 1 being the lowest temperature and 10
being the highest temperature.
4. To adjust humidity, rotate the humidity dial clockwise to
increase humidity and counter-clockwise to decrease humidity.
If humidity is not required, rotate dial counter-clockwise to the off
position (line up dot on knob with white hash mark on control
panel).
5. Wait approximately 25 minutes for the cabinet to preheat. Digital
readout dial on right side of control panel will display actual
cabinet temperature*.
6. Load food pans into cabinet. NOTE: Follow all food safety guide-
lines. Put hot, cooked food into the cabinet. This cabinet is not
intended to reheat food. Food must be cooked and at safe
serving temperature prior to being placed in the cabinet.
7. When removing items, start at the bottom and work up. This will
keep food hotter and eliminate spillage onto lower items.
PROOFING
1. Follow instructions above for holding. Note: water pan at base
of cabinet must be filled with clean warm water.
2. For proofing settings, rotate HEAT knob clockwise to 5 to 6
(approximately 90°F to 100°F; 32° to 38°C) and rotate HUMIDITY knob clockwise to 10 (90%+ RH).
3. Allow cabinet to preheat for approximately 25 minutes and load
food according to the instructions above.
*NOTE: When using the
120V, 1550 watt, low wattage heater option, the air
temperature thermostat
must be set to at least 9 on
the dial to ensure that the
cabinet reaches proper holding temperature.
12
Page 13
FOOD HOLDING GUIDE
CAUTION: SAFE
FOOD HOLDING
PRACTICES
RECOMMENDED
Cooking food to a safe temperature, holding at a temperature of at least 140°F
(60°C) is critical in the prevention of foodborne illness.
Hold only cooked, hot food
at 140°F (60°C) or higher.
This cabinet is not intended
to cook or reheat food.
Food must be at appropriate temperature before being placed into cabinet.
COOK TO AT LEAST
165°F (74°C) Destruc-
165°F
140°F
41°F
NOTE: Times and temperatures
observed in a test kitchen environment. Times and temperatures
may vary, depending on initial food
quality, initial cooked temperature
and user expectations of acceptable food quality.
tion of most bacteria
HOLD at 140°F (60°C) or
higher
DANGER ZONE: 41°F
to 140°F (5° to 60°C)
Bacteria grow
rapidly
Disconnect appliance from
electric power before cleaning.
CAUTION:
HOT SURFACE
Exposed surfaces can
be hot to the touch and may
cause burns. Allow appliance
to cool before cleaning.
IMPORTANT:
DO NOT spill or pour
water into controls,
control panel or wiring.
Water damage is not covered
by warranty.
CAUTION:
Beware of sharp edges with sheet metal
during cleaning process.
1. After all food products have been removed from the cabinet,
turn the power switch to “OFF” and allow the cabinet to cool
completely.
2. Unplug the unit prior to any cleaning.
3. Remove the rack assemblies.
4. Make sure the power cord is not hooked into the cord hook.
Open cabinet door and empty water reservoir (HL1 and HL3
cabinets). Remove the heater module by lifting up the front
enough to clear its detent, and then pull the module out of the
cabinet. The power cord will slide through the access hole at
the rear of the cabinet.
5. Inspect and clean the areas where there are vents or filters,
making sure no water gets into the internal controls or
electrical areas of the cabinet.
6. Clean the inside of the cabinet as well as the removed parts.
Reinstall when all parts are dry and clean. Empty and clean
black plastic condensation pan.
7. A solution of two tablespoons of baking soda per quart of
warm water is sufficient for most cleaning jobs. Mild soap or
detergent may be used on heavily soiled interiors—follow
manufacturer’s directions.
8. For glass doors and windows, clean with window cleaner, taking care not to get any of the solution on the aluminum cabinet
walls. Stubborn deposits may be cleaned with a mild soap
and water and then rinsed with clean water. Use a soft, nonabrasive cloth to avoid scratching the door.
9. Control panel should be washed with a clean, damp, nonabrasive cloth and chlorine-free detergent. Rinse thoroughly
with clean damp cloth and allow to dry. Do not use abrasive
cleaners, waxes, car polish, or substances containing strong
aromatic solvents or alcohol. If the control knob(s) need to be
removed for cleaning, simply pull the knob out, clean the control panel and knob, and then replace the knob.
CAUTION:
Do not use strong detergents, alkalis, ammonia solutions or
abrasive cleaners. Use only cleaning agents approved for aluminum and only in the recommended manufacturer’s concentration. Do
not use steel wool pads—ferrous deposits will cause rusting.
Use of cleaning agents that are not recommended for aluminum may
cause permanent damage to the cabinet. THIS DAMAGE IS PERMA-
NENT, COSTLY TO REPAIR AND IS NOT COVERED BY THE
WARRANTY.
14
Page 15
CABINET MAINTENANCE
WARNING:
DO NOT perform
these procedures
while the cabinet is turned on
or heated. Turn off the power
and wait for the cabinet to cool
to room temperature.
CAUTION:
Do not move cabinet
unless door is securely closed. Serious damage to
hinges and door may result if
bumped into tables, walls, or
other equipment when the
doors are open.
CASTERS
Some cabinets may have caster bearings that are equipped with
Zerk grease fittings so that they may be easily lubricated with a
grease gun. Lubricate bearings at least once every six months.
HINGE MAINTENANCE
Make sure all joints remain sealed and door latches do not stick. If
necessary, use WD-40 to keep door latches from sticking. Do not
use oil.
REVERSING THE DOOR
Reversing the door takes about 30 minutes & requires two people.
1. Using a small screwdriver, pry off the hinge covers and set
aside. Removing the covers will allow access to the inside
hinge screws. Remove the three screws that hold each hinge
to the cabinet. DO NOT REMOVE THE SCREWS THAT
HOLD THE HINGES TO THE DOOR. Remove the door, taking care not to let it fall.
2. Remove the door strike plate and screws adjacent to the door
opening on the cabinet. Reinstall door strike plate and screws
on opposite side of the cabinet.
3. Screw hinges onto opposite side of the door.
4. With the help of another person, hold door up to the cabinet
and attach with the screws removed in step one. Before tightening the screws, be sure the door is flush, level and square.
Replace the hinge covers.
15
Page 16
WIRING DIAGRAMS
HL1, HL3 & HLM1 HB SERIES
Standard US Electric: 120 VOLT, 1800 WATT, 15AMP, 1 PH, 60 HZ
International Electric: 220 VOLT, 1800 WATT, 8.2AM P , 1 PH, 50/60 HZ
HL2 & HL4 HW SERIES
Standard US Electric: 120 VOLT, 2100 WATT, 17.5 AMP, 1 PH
International Electric: 220 VOLT, 2100 WATT, 9.5AM P , 1 PH, 50/60 HZ
16
Page 17
REPLACEMENT PARTS
Use only (OEM) original equipment manufacturer replacement parts. Using unauthorized parts may
cause serious injury or damage to the cabinet. Replacement parts should be installed by a qualified
service technician.
Contact Carter-Hoffmann with your model and serial number for replacement parts.
Call: 800-323-9793 or
Email: Service@Carter-Hoffmann.com
Part Number HL1 & HL3 Series Description
18600-0046 Hi limit—open at 300°F, close at 250°F
18602-0083 On/Off switch 20 Amp
18602-0031 Switch boot
18608-0010 Knob—heat
18605-0022 Power cord-8’
18606-0221 5-20P plug
18612-0131 Heat element 1700 watt, 120v (Standard US cabinets)
18613-0136 Heat element 1700 watt, 220v (International cabinets)
18616-0071 Transformer (Standard US cabinets)
18616-0074 Transformer (International 220v cabinets)
18614-0360 Fan motor
18614-0321 Fan motor blower wheel
18314-0019 1.8 qt. black condensation pan
18600-0017 Thermostat
18614-0322 Muffin fan
18616-0073 Digital thermometer
18616-0071 Transformer for digital thermometer
18601-1171 Red indicator light, power and heat
Part Number HL2 & HL4 Series Description
18600-0046 Hi limit—open at 300°F, close at 250°F
18602-0083 On/Off switch 20 Amp
18602-0031 Switch boot
18608-0010 Knob—heat or humidity
18605-0022 Power cord—8’
18606-0221 5-20P plug
18612-0131 Heat element 1700 watt, 120v (Standard US cabinets)
18613-0136 Heat element 1700 watt, 220v (International cabinets)
18612-0132 Water pan element 350 watt, 120v (Standard US cabinets)
18612-0137 Water pan element 350 watt, 220v (International cabinets)
18616-0071 Transformer (Standard US cabinets)
18616-0074 Transformer (International 220v cabinets)
18614-0322 Muffin fan
18614-0360 Fan motor
18614-0321 Fan motor blower wheel
18314-0019 1.8 qt. black condensation pan
18600-0017 Thermostat—heat element
18600-0016 Thermostat—humidity element
18616-0073 Digital thermometer
18616-0071 Transformer for digital thermometer
18601-1171 Red indicator light, power, heat & humidity
17
Page 18
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
No power on display Not plugged in or circuit breaker
tripped
Power cord damaged Check - replace if required
Circuit breaker tripped Check circuit breaker
Power switch damaged or defective Check - replace if required
Food dries out too
quickly
Unit is on, motors
are running but no
heat
Takes too long to
get to temperature
Unit is hot
but low or no airflow
Operation where product temp is too
high; food pans should be covered
Control incorrectly set or defective Check proper operation or calibration
Internal wiring error
Element hi-limit trip / defective Call service technician
Improper voltage Call service technician to verify
Internal wiring error Call service technician
Circulation motor has quit Call service technician
Improper voltage Call service technician to verify
Check or reset circuit breaker
Connect to proper receptacle
Check product temps going into
holding cabinet; cover food pans
of control
Call service technician
incoming voltage matches cabinet
specifications.
incoming voltage matches cabinet
specifications.
NOTE:
The technical content of this manual,
including any wiring diagrams, schematics, parts breakdown illustrations and /
or adjustment procedures, is intended
NOTE:
For warranty service, call Carter-Hoffmann
direct at 800-323-9793 for authorization,
we will dispatch the nearest authorized
service agency.
for use ONLY by qualified technical
personnel
.
18
Page 19
3-YEAR WARRANTY on HOTLOGIX HOLDING CABINETS
Carter-Hoffmann Warranty:
Carter-Hoffmann (“CARTER-HOFFMANN”) warrants to the initial purchaser of its standard Carter
Line Products that CARTER-HOFFMANN will, at its option, repair or replace, during the warranty
period set forth below, any part of such products made necessary due to a defect in material or workmanship which is present when the product leaves its factory and which manifests itself d ur ing th e warranty period under normal use and service.
This warranty applies only to original equipment owned and possessed by the initial purchaser and the
warranty period begins on the date of original shipment from the CARTER-HOFFMANN factory and
extends as follows: to component parts and labor for 12 months (36 months on hotLOGIX holding
cabinets, levels 3 through 10, and cook & hold cabinets); to refrigeration compressor unit for one
year (limited to replacement only - not to include labor for removal, repair or replacement).
Repair or replacements under this warranty will be performed, unless otherwise authorized in writing
by CARTER-HOFFMANN, at its factory. All parts or components to be repaired or replaced under this
warranty are to be shipped prepaid to CARTER-HOFFMANN, with reimbursement credit for such part
or component to be given if found by CARTER-HOFFMANN to be defective.
CARTER-HOFFMANN neither makes nor assumes and does not authorize any other person to make or
assume any obligation or liability in connection with its pro ducts other than that covered in this warranty. This warranty applies only within the continental United States and Canada. In Alaska and Hawaii, this warranty applies only to and is limited to the supply of replacement parts.
Warranty Exclusions and Limitations:
Any implied warranty of merchantability or fitness for a particular purpose is hereby specifically dis-
claimed by CARTER-HOFFMANN. There are no warranties, expressed or implied, which extend be-
yond the description on the face hereof. This warranty does not cover and CARTER-HOFFMANN shall
not under any circumstances be liable for any incidental, consequential or other damages (such as in-
jury to persons or property, loss of time, inconvenience, loss of business or profits, or other matters not
specifically covered) arising in connection with the use of, inability to use, or failure of these products.
Specifications subject to change through product improvement and innovation.
Sales and Marketing E-mail: sales@carter-hoffmann.com
Service E-mail: technicalservice@carter-hoffmann.com
Company Website: www.carter-hoffmann.com
19
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* REMARQUE: Lorsque vous utilisez l'option de chauffage 120V,
1550 watts, basse température, le thermostat de température de
l'air doit être réglé sur au moins 9 sur le cadran pour s'assurer
que l'armoire atteint une température de maintien appropriée.
Page 30
* REMARQUE: Lorsque vous
utilisez l'option de chauffage
120V, 1550 watts, basse température, le thermostat de température de l'air doit être réglé sur
au moins 9 sur le cadran pour
s'assurer que l'armoire atteint
une température de maintien
appropriée.
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