Carter Hoffmann ETD2S1418 Service Manual

HOSPITALITY SERIES

OPEN, ENCLOSED AND CANTILEVER TRAY DISPENSERS

OWNERS / OPERATORS MANUAL

MANUFACTURED BY:

CARTER-HOFFMANN

1551 McCormick Avenue

Mundelein, IL 60060 U.S.A.

Phone: [phone]

Fax: [phone]

Toll Free: 800-323-9793

Email: [e-mail]

OTD

Open Tray Dispenser

Enclosed Tray Dispenser

TABLE OF CONTENTS

ETD

Enclosed Tray Dispenser

CTD

UNPACKING, INSPECTION & FREIGHT DAMAGE…………………. 2
DAILY CLEANING…….………………………………………………….. 3
TIPS FOR CLEANING STAINLESS STEEL…………………………… 3
TRAY SLIDE & TRAY RACK POSITION CHANGES………………… 4
MAINTENANCE…………………………………………………………... 5
WARRANTY……………………………………………………………….. 5

Part Number: 18400-0005 Printed in The United States of America Rev: KBA010814

UNPACKING AND INSPECTION

This appliance
should be
thoroughly

cleaned prior to use.
See the CLEANING

INSTRUCTIONS in
this manual.

NOTE: DO NOT discard
the carton or other
packing materials until
you have inspected the
appliance for hidden
damage and checked it
for proper operation.

Refer to SHIPPING

DAMAGE CLAIM
PROCEDURE on

bottom of this page.

1. Remove the cabinet from shipping carton, ensuring that all pack­ing materials and protective plastic has been removed from the
unit.

2. Inspect all components for completeness and condition.

3. If any freight damage is present, a freight claim must be filed im­mediately with the shipping company.

4. Freight damage is not covered under warranty.

5. Check to insure all components are included: cabinet, instruction
packet and additional accessories.

6. Read operation instructions completely.

7. Cabinet should be thoroughly cleaned before use. See CLEAN­ING INSTRUCTIONS in this manual.

8. Adjust spring tension (see page 4). Tray size, design and weight
determine how many springs should support your trays. Self­leveling units are shipped with all springs attached to prevent los
off spring, therefore, some of the springs may have to be discon­nected for proper operation.

FREIGHT DAMAGE PROCEDURE

NOTE: For your protection, please note that equipment in this shipment was carefully inspected

and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment,
the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight
bill or express receipt, and that the note of loss or damage is signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of damage. Contact
your dealer immediately.

3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim
with them. This should be done within fifteen (15) days from the date the delivery was made to
you. Be sure to retain the container for inspection.

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is
not covered under warranty. We will, however, at your request, supply you with the necessary
documents to support your claim.

2

DAILY CLEANING PROCEDURES

CAUTION: Beware

of sharp edges with
sheet metal during

cleaning process.

CAUTION: Do not

use steel wool pads

as they will result in
rusting from the ferrous metal
in the pads.

1. Self-leveling mechanism may be cleaned with soap and water
or stainless steel polish.

2. Springs may be removed for cleaning, if desired. Removal of
springs can be done by hand, without the use of tools.

3. To clean stainless steel surfaces, use only cleansers, deter­gents, degreasers, or sanitizers that are certified to the chlo­ride-free and phosphate-free, and only in recommended con­centrations or mixing ratios. After cleaning and sanitizing, rinse
all exposed surfaces thoroughly with large amounts of clear
water. Wipe off any standing liquid or residue from all horizon­tal surfaces in corners, or near edges.

4. Vinyl trim, if present, should be washed with a chlorine-free
detergent and water. Rinse thoroughly with clear water and
allow to dry. Do not use abrasive cleaners, waxes, car polish
or substances containing strong aromatic solvents or alcohol.
Caution: when using solvents, it is essential that proper pre­cautionary measures be observed. Refer to solvent manufac­turer’s instructions. Use of direct steam/hot water cleaning at
temperatures above 190°F may result in bubbling or loosening
of vinyl adhesive.

CAUTION: Cleansers, detergents, degreasers, sanitizers, or bleaching agents that contain chlo­rides or phosphates will cause permanent damage to stainless steel products. The damage appears
as pits, eruptions, voids, small holes, cracks, severe discoloration, or dulling of the metal finish. Wa­ter with high chloride content can also damage stainless steel. If unsure of your water quality, we

recommend you have it tested.
Use of cleaning agents that are not recommended for stainless steel ma y cause permanent damage to the

cabinet. THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR AND IS NOT COVERED BY THE WAR-

RANTY.

RECOMMENDED TIPS FOR CLEANING STAINLESS STEEL

Purpose Frequency Cleaning Agent Method of Application

Routine Cleaning Daily Soap, ammonia detergent & water Sponge with cloth, rinse with clear water and

Smears/fingerprints As Needed Stainless steel cleaner or similar

Stubborn spots & stains Daily

As Needed

Hard water spots Daily

As Needed

products

Any chloride-free or phosphate-free
cleaner

Vinegar Swab with cloth. Rise with water & wipe dry.

wipe dry
Rub with cloth as directed on package. Rub in

direction of stainless steel grain. Do not use on
vinyl trim.

Apply with damp sponge or cloth. Rub in direc­tion of stainless steel grain. Rinse thoroughly.
Do not use on vinyl trim.

3

TRAY LOADING AND SPRING ADJUSTMENT

As you are loading trays, observe the tray level. The top of the stack should be
maintained at a comfortable height. If the level is too high or too low, springs will
have to be added or removed to attain the desired height. To ensure smooth oper­ation, use a similar number of springs on both sides of the platform. This is done
by connecting or disconnecting the springs from the bottom retainer bracket.

Springs

Spring Hooks

Bottom Retainer Bracket

OPEN TRAY RACK: Access the springs by removing panels on the inside of

each side panel of the cart. Remove center tray platform, then lift out and remove
elevator, Open panels on inner walls of the uprights to access springs.

CANTILEVER TRAY RACK: Access the springs by removing the screws
(Phillips screwdriver required) and then remove the panel on the back of the up­right on the cart.

ENCLOSED TRAY RACK: Access the springs by lifting the entire tray lowerator
assembly out of the cabinet.

1) Place 12 tra ys in the unit. T he top tray should self-level one or two trays
above the top edge.

2) If the top tray is below the top edge, remove all the trays. Attach one or more
springs to the bottom bracket. If two springs are attached (enclosed and
open dispensers), be sure to attach one to each side. Replace trays and
check tray level. Repeat if needed.

3) If the top tray is more than t wo trays above the top e dge, remove trays, and
detach one or two springs to the bracket. If two springs are detached (open
and enclosed dispensers), be sure to detach one from each side. Replace
the trays and check tray level. Repeat if needed.

4) When the dispenser is fully loaded with trays, the top tray will be several

inches above the top edge of the dispenser. When the dispenser has only a
few trays left, the top tray will be about even with the top edge.

After adjustment, replace panels (cantilever and open tray racks) or re-insert the
tray lowerator assembly back into the cabinet (enclosed tray racks)

Open dispenser—access
panels on inside of each
upright

Enclosed cabinet—lift
entire lowerator assembly
out of cabinet to access
the springs

Cantilever dispenser—
removed screws from
access panel on front or
back of upright

4

MAINTENANCE

CAUTION:

Do not move cabinet

unless door is secure­ly closed. Serious damage to
hinges and door may result if
bumped into tables, walls, or
other equipment when the
doors are open.

CAUTION: Use

only OEM original

equipment manufac­turer replacement parts. Using
unauthorized parts may cause
serious injury. Replacement
parts should be installed by a
qualified service technician.

CASTERS

Some carts may have caster bearings that are equipped with Zerk grease
fittings so that they may be easily lubricated with a grease gun. Lubricate
bearings at least once every six months. Lubrication will be required more
often if cabinet is cleaned with a hot water or steam cleaning system.
Casters with special sealed bearings are recommended for frequent cart
wash or steam cleaning systems.

PERIMETER BUMPERS

Vinyl which has been dislodged from the channel due to severe bumping
or scraping can be pried back into place with a common screwdriver.

TENSION SPRINGS

The springs provided with our dispensers are designed to provide years of
use. If replacement springs are needed, they may be ordered from Carter­Hoffmann. Contact our parts department at 800.323.9793.

PARTS LIST

DESCRIPTION PART NUMBER

Caster, 5” swivel with brake 18301-5288
Caster, 5” swivel, no brake 18301-5289
Corner bumper (cantilever tray rack) 18305-0037
Tension spring, fine 18400-2011
Tension spring, coarse 18400-2012
Lowerator roller 29038-0457

CARTER-HOFFMANN WARRANTY

Carter-Hoffmann warrants to the initial purchaser

of its standa rd Carter Line Products that Carter-Hoffmann will, at its
option, repair or replace, during the warranty period set forth below, any part of such products made nec essary
due to a
itself during the warranty period under

defect in material or workmanship which is present

normal use and service.

when the product leaves its factory and which

manifests

This warranty applies only to original equipment owned and possessed by the initial purchaser and the warranty
period begins on the date of original shipment from the Carter-Hoffmann fact ory and extends as fol lo ws: to com­ponent parts and labor for one year; to refrigeration compressor unit for one year (limited to replacement of the
unit only-not to include the labor for removal, repair or replacement)

. Repair or replacement under this warranty will
be performed, unless otherwise authorized in writing by Carter-Hoffmann, at its factory. All parts or components to be re­paired or replaced under this warranty are to be shipped prepaid to Carter-Hoffmann, with reimbursement credit for such part
or component to be given if found by Carter-Hoffmann to be defective.

Carter-Hoffmann neither makes nor assumes and does not authorize a ny other person to make or assume an y
obligation or liability in connection with its products ot her than that covered in this warranty. This warranty ap­plies only within the continental United States and Canada. In Alaska and Hawaii, this warranty applies onl y to
and is limited to the supply of replacement parts.

WARRANTY EXCLUSIONS AND LIMITATIONS

ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HERE­BY SPECIFICALLY DISCLAIMED BY CARTER-HOFFMANN. There are no warranties, express or implied,
which extend beyond the description on the face thereof.

This warranty does not cover and Carter-Hoffmann shall not under any circumstances be liable for any inci­dental, consequential or other damages (such as injury to persons or property, loss of time, inconvenience, loss
of use, loss of business or profits, or other matters not specifically covered) arising in connection with the use of,
inability to use, or failure of these products.

Note: Due to our continuous process of product improvement and innovation, all listed specifications subject to change.

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