Page 1
HOSPITALITY SERIES
SELF-LEVELING PLATE DISPENSER CARTS
OWNERS / OPERATORS MANUAL
Enclosed Plate Dispenser
EPD
2-silo
Email: technicalservice@carter-hoffmann.com
EPD
Enclosed Plate Dispenser
3-silo
MANUFACTURED BY:
CARTER-HOFFMANN
1551 McCormick Avenue
Mundelein, IL 60060 U.S.A.
Phone: 847-362-5500
Fax: 847-367-8981
Toll Free: 800-323-9793
EPD
Enclosed Plate Dispenser
4-silo
TABLE OF CONTENTS
UNPACKING, INSPECTION & FREIGHT DAMAGE…………………. 2
OPERATION & THERMOSTAT ADJUSTMENT……………………… 3
DAILY CLEANING…….………………………………………………….. 4
TIPS FOR CLEANING STAINLESS STEEL…………………………… 4
PLATE LOADING AND SPRING ADJUSTMENT...………………….. 5
REPLACEMENT PARTS………………………………………………… 6
WIRING DIAGRAMS………………………………….………………….. 6-7
MAINTENANCE…………………………………………………………... 8
WARRANTY……………………………………………………………….. 8
Part Number: 18400-0005 Printed in The United States of America Rev: KBA010814
Page 2
UNPACKING AND INSPECTION
This appliance
should be
thoroughly
cleaned prior to use.
See the CLEANING
INSTRUCTIONS in
this manual.
NOTE: DO NOT discard
the carton or other
packing materials until
you have inspected the
appliance for hidden
damage and checked it
for proper operation.
Refer to SHIPPING
DAMAGE CLAIM
PROCEDURE on
bottom of this page.
1. Remove the cabinet from shipping carton, ensuring that all packing materials and protective plastic has been removed from the
unit.
2. Inspect all components for completeness and condition.
3. If any freight damage is present, a freight claim must be filed immediately with the shipping company.
4. Freight damage is not covered under warranty.
5. Check to insure all components are included: cabinet, instruction
packet and additional accessories.
6. Read operation instructions completely.
7. Cabinet should be thoroughly cleaned before use. See CLEANING INSTRUCTIONS in this manual.
8. Adjust spring tension (see page 4). Plate size, design and weight
determine how many springs should support your plates. Selfleveling units are shipped with all springs attached to prevent loss
off springs, therefore, some of the springs may have to be disconnected for proper operation.
FREIGHT DAMAGE PROCEDURE
NOTE: For your protection, please note that equipment in this shipment was carefully inspected
and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment,
the transportation company assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight
bill or express receipt, and that the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of damage. Contact
your dealer immediately.
3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim
with them. This should be done within fifteen (15) days from the date the delivery was made to
you. Be sure to retain the container for inspection.
Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is
not covered under warranty. We will, however, at your request, supply you with the necessary
documents to support your claim.
2
Page 3
CAUTION: If you
have a heated dis-
penser, exposed surfaces of the dispenser can be
hot and may cause burns
CAUTION: PINCH
HAZARD
Hold dinnerware by the sides
when loading the dispenser
Holding dinnerware by the
bottom can allow fingers to
become trapped between the
plates and dispenser wall
OPERATION
ON/OFF switch (heated
carts only)
1) Load the dispenser with the appropriate sized dinnerware
Dinnerware which is way too large may be broken or may jam
the carriage
Dinnerware which is too small cannot be safely dispensed, and
may be broken or may jam the carriage
1) Load no more than a 6” stack of dinnerware at a time
THERMOSTAT ADJUSTMENT—Heated Dispensers
CAUTION: Unplug
cabinet and allow to
cool before performing any type of service or adjustment.
2) Dispensers are designed for EMPTY dinnerware only
3) For heated dispensers, each dispenser is individually controlled. Heating elements are located at the bottom of the silo.
Turn the power switches for each tube to ON. When the
switch is on the red switch will illuminate. When not in use,
make sure the switches are turned OFF.
Each heated plate dispenser tube is individually controlled. The
electrical components include a thermostat, ON/OFF switch and
heat element. The heat element is located at the bottom of the
silo.
The thermostat is factory preset to about 120°F, but the temperature can be increased by rotating the thermostat clockwise, or decreased by rotating the thermostat counter-clockwise.
Heat Element
ON/OFF switch
Thermostat
3
Page 4
DAILY CLEANING PROCEDURES
CAUTION: Beware
of sharp edges with
sheet metal during
cleaning process.
CAUTION: Do not
use steel wool pads
as they will result in
rusting from the ferrous metal
in the pads.
CAUTION: If you
have a heated dis-
penser, be sure the
dispenser tubes are turned
OFF and the cabinet is unplugged from the power source
prior to cleaning. The heating
element and electrical components must not be exposed to
direct contact with water or
other cleaning sprays. Permanent damage to the electrical
components will result.
1. Self-leveling mechanism may be cleaned with soap and water
or stainless steel polish.
2. Springs may be removed for cleaning, if desired. Removal of
springs can be done by hand, without the use of tools.
3. To clean stainless steel surfaces, use only cleansers, detergents, degreasers, or sanitizers that are certified to the chloride-free and phosphate-free, and only in recommended concentrations or mixing ratios. After cleaning and sanitizing, rinse
all exposed surfaces thoroughly with large amounts of clear
water. Wipe off any standing liquid or residue from all horizontal surfaces in corners, or near edges.
4. Vinyl trim, if present, should be washed with a chlorine-free
detergent and water. Rinse thoroughly with clear water and
allow to dry. Do not use abrasive cleaners, waxes, car polish
or substances containing strong aromatic solvents or alcohol.
Caution: when using solvents, it is essential that proper precautionary measures be observed. Refer to solvent manufacturer’s instructions. Use of direct steam/hot water cleaning at
temperatures above 190°F may result in bubbling or loosening
of vinyl adhesive.
CAUTION: Cleansers, detergents, degreasers, sanitizers, or bleaching agents that contain chlorides or phosphates will cause permanent damage to stainless steel products. The damage appears
as pits, eruptions, voids, small holes, cracks, severe discoloration, or dulling of the metal finish. Water with high chloride content can also damage stainless steel. If unsure of your water quality, we
recommend you have it tested.
Use of cleaning agents that are not recommended for stainless steel ma y cause permanent damage to the
cabinet. THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR AND IS NOT COVERED BY THE WAR-
RANTY.
RECOMMENDED TIPS FOR CLEANING STAINLESS STEEL
Purpose Frequency Cleaning Agent Method of Application
Routine Cleaning Daily Soap, ammonia detergent & water Sponge with cloth, rinse with clear water and
Smears/fingerprints As Needed Stainless steel cleaner or similar
Stubborn spots & stains Daily
As Needed
Hard water spots Daily
As Needed
products
Any chloride-free or phosphate-free
cleaner
Vinegar Swab with cloth. Rise with water & wipe dry.
wipe dry
Rub with cloth as directed on package. Rub in
direction of stainless steel grain. Do not use on
vinyl trim.
Apply with damp sponge or cloth. Rub in direction of stainless steel grain. Rinse thoroughly.
Do not use on vinyl trim.
4
Page 5
PLATE LOADING AND SPRING ADJUSTMENT
CAUTION: If you
have a heated dis-
penser, unplug cabinet and allow to cool before
adjusting spring tension.
The tension on the self-leveling carriage is adjustable for differing
types of dinnerware, by connecting or disconnecting the tension
springs. As you are loading plates, observe the plate level. The
top of the stack should be maintained at a comfortable height. If
the level is too high or too low, springs will have to be added or
removed to attain the desired height. To ensure smooth operation, use a similar number of springs on al four sides of the tube.
This is done by connecting or disconnecting the springs from the
bottom retainer bracket.
Lift entire tube out of
cabinet to adjust springs
Springs
Spring Hooks
Bottom Retainer Bracket
1) Remove the open tube assembly from the cabinet. Stand the open tube upright and secure it
to prevent tipping.
2) Test the spring tension by stackin g 10 pieces of dinnerware (approximately 6” high) on the
platform and note the position of the top pieces.
3) Disconnect or connect tension springs until the right combination is found to allow the top
piece of dinnerware to be raised just high enough to be easily picked from the dispenser. In
order to allow the platform to stay level and operate smoothly, be sure to make the same
changes to all four sections of the carriage springs.
4) Disconnect unused springs from the bottom retainer bracket and allow them to dangle. They
will remain out of the way, but available later adjustments, if needed.
5) Once the proper adjustment has been achieved, place the self-leveling tube back into the
cart.
5
Page 6
REPLACEMENT PARTS
ALL DISPENSERS
DESCRIPTION PART NUMBER
Dish guide, black 18617-0488
Fine tension spring 18400-2011
Coarse tension spring 18400-2012
9” Top collar 18406-0052
10” Top collar 18406-0053
12” Top collar 18406-0054
9” top polished spinning 18405-0061
10” top polished spinning 18405-0062
12” top polished spinning 18405-0063
9” base non-polished spinning 18406-0075
10” bases non-polished spinning 18406-0074
12” base non polished spinning 18406-0073
5” Performa swivel caster w/brake 18301-5222
HEATED DISPENSERS ONLY
DESCRIPTION PART NUMBER
Fine tension spring 18400-2011
Coarse tension spring 18400-2012
9” Top collar w/ switch holes 18406-0115
10” Top collar w/ switch holes 18406-0116
12” Top collar w/ switch holes 18406-0117
Element, 120V, 300W 18612-0202
Adjustable thermostat 18616—116
Rocker switch 18602-0004
Power cord 18605-0031
Plug assembly 18606-00031
WIRING DIAGRAM—2-Silo Heated Carts
120v, 1000 watts, 8.4A, 1 Ph, 5-15P plug
6
Page 7
WIRING DIAGRAM—3-Silo Heated Carts
120v, 1500 watts, 12.5A, 1 Ph, 5-20P plug
WIRING DIAGRAM—3-Silo Heated Carts
120v, 2000 watts, 16.7A, 1 Ph, 5-30P plug
7
Page 8
MAINTENANCE
CAUTION:
Do not move cabinet
unless door is securely closed. Serious damage to
hinges and door may result if
bumped into tables, walls, or
other equipment when the
doors are open.
CAUTION: Use
only OEM original
equipment manufacturer replacement parts. Using
unauthorized parts may cause
serious injury. Replacement
parts should be installed by a
qualified service technician.
CASTERS
Some carts may have caster bearings that are equipped with Zerk grease
fittings so that they may be easily lubricated with a grease gun. Lubricate
bearings at least once every six months. Lubrication will be required more
often if cabinet is cleaned with a hot water or steam cleaning system.
Casters with special sealed bearings are recommended for frequent cart
wash or steam cleaning systems.
PERIMETER BUMPERS
Vinyl which has been dislodged from the channel due to severe bumping
or scraping can be pried back into place with a common screwdriver.
TENSION SPRINGS
The springs provided with our dispensers are designed to provide years of
use. If replacement springs are needed, they may be ordered from CarterHoffmann. Contact our parts department at 800.323.9793.
CARTER-HOFFMANN WARRANTY
Carter-Hoffmann warrants to the initial purchaser
of its standa rd Carter Line Products that Carter-Hoffmann will, at its
option, repair or replace, during the warranty period set forth below, any part of such products made nec essary
due to a
itself during the warranty period under
defect in material or workmanship which is present
normal use and service.
when the product leaves its factory and which
manifests
This warranty applies only to original equipment owned and possessed by the initial purchaser and the warranty
period begins on the date of original shipment from the Carter-Hoffmann fact ory and extends as fol lo ws: to component parts and labor for one year; to refrigeration compressor unit for one year (limited to replacement of the
unit only-not to include the labor for removal, repair or replacement)
. Repair or replacement under this warranty will
be performed, unless otherwise authorized in writing by Carter-Hoffmann, at its factory. All parts or components to be repaired or replaced under this warranty are to be shipped prepaid to Carter-Hoffmann, with reimbursement credit for such part
or component to be given if found by Carter-Hoffmann to be defective.
Carter-Hoffmann neither makes nor assumes and does not authorize a ny other person to make or assume an y
obligation or liability in connection with its products ot her than that covered in this warranty. This warranty applies only within the continental United States and Canada. In Alaska and Hawaii, this warranty applies onl y to
and is limited to the supply of replacement parts.
WARRANTY EXCLUSIONS AND LIMITATIONS
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY SPECIFICALLY DISCLAIMED BY CARTER-HOFFMANN. There are no warranties, express or implied,
which extend beyond the description on the face thereof.
This warranty does not cover and Carter-Hoffmann shall not under any circumstances be liable for any incidental, consequential or other damages (such as injury to persons or property, loss of time, inconvenience, loss
of use, loss of business or profits, or other matters not specifically covered) arising in connection with the use of,
inability to use, or failure of these products.
Note: Due to our continuous process of product improvement and innovation, all listed specifications subject to change.
8
Loading...