CARTER-HOFFMANN CGM24, CGM24-240 Owner's/operator's Manual

HEAT-XPRESS FINISHING CABINET

OWNER/OPERATOR MANUAL

MODEL: CGM24 & CGM24-240

MANUFACTURED BY:

CARTER-HOFFMANN

1551 McCORMICK AVENUE

MUNDELEIN, IL 60060 U.S.A.

PHONE: [phone]

FAX: [phone]

TOLL FREE: 800-323-9793

EMAIL: [e-mail]

READ ENTIRE MANUAL COMPLETELY
BEFORE OPERATING THIS APPLIANCE.

SAFETY PRECAUTIONS……………………………………... 2
UNPACKING, INSPECTION, FREIGHT DAMAGE….………. 3
INSTALLATION & START-UP……………………………….. 4
SPECIFICATIONS………………………………………………. 5

DAILY CLEANING INSTRUCTIONS……………....………… 6

OPERATION INSTRUCTIONS………….……………………. 7
WIRING DIAGRA M & REPLACEMENT PARTS…..…………. 8
SERVICE EXPECTATIONS……….…..……………………… 9
WARRANTY STATEMENT……….……………….………….. 10
MANUEL D’INSTRUCTION EN FRANÇAIS………………… 11-20

TABLE OF CONTENTS

Heat-Xpress Finishing Cabinet is designed to finish pre-cooked food products quickly using high temperature quartz elements in an

open chamber. Product employs sensors to add power when food is placed in the cabinet.

Knowledge of proper installation, operation and maintenance procedures is essential to ensure the safe operation of this product.

1. Always have dry hands prior to using the ON/OFF switch.

2. Turn OFF the ON/OFF switch anytime the cabinet is not in use, for extended periods of time.

3. If an electrical shock is felt when touching the cabinet, disconnect the power immediately and call Carter-Hoffmann Technical Service
for assistance or service.

4. If the power cord is frayed or the plug damaged, DO NOT PLUG INTO THE ELECTRICAL POWER RECEPTACLE. IF IT IS
ALREADY PLUGGED IN, SHUT OFF THE MAIN CIRCUIT BREAKER, LOCATED IN THE BREAKER BOX, THEN DISCONNECT
THE PLUG.

5. DISCONNECT THE POWER CORD BEFORE ATTEMPTING ANY REPAIRS TO THE CABINET AND/OR CLEANING THE UNIT.
REPAIRS TO THIS UNIT MUST BE PERFORMED BY QUALIFIED PERSONNEL.

6. DO NOT SPRAY WITH WATER HOSE OR SUBMERGE THE CABINET. ELECTRICAL COMPONENTS AND WIRING PRESENT A
HIGH SHOCK HAZARD WHEN WET.

Rev: 052813 KBA Part Number: 18400-0135c Printed in The United States of America

INTRODUCTION

SAFETY

SAFETY PRECAUTIONS

WARNING: ELECTRIC SHOCK HAZARD

WARNING

When using electrical appliances basic safety precautions should be adhered to, including the following:

1) Operators of this appliance must be familiar with the appliance use, limitations and associated
restrictions. Operating instructions must be read and understood by all persons using or installing
this appliance.

2) Place unit on a non-combustible table or counter capable of supporting the weight of the unit.

3) This appliance must be grounded. Connect only to properly grounded outlet. See serial pl ate on unit
for electrical information. See “Grounding Instructions” found on page 4.

4) Use this appliance only for its intended use as described in the manual.

a. This equipment is specifically designed to finish cooke d food products.
b.
c. This equipment is not designed for industrial or laboratory use.

5) Cleanliness of this appliance and accessories is essential to good sanitation.

6) DO NOT submerge this appliance in water. This appliance is not jet stream approved. DO NOT direct

water jet or steam jet at this appliance, or at any control panel or wiring. DO NOT splash or pour
water on, in or over any controls, control panel or wiring. DO NOT use corrosive chemicals or vapors
in this appliance.

7) DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has

been damaged or dropped. Do not immerse cord or plug in water, keep cord away from heated
surfaces, and do not let cord hang over edge of table or counter.

8) Only qualified service personnel should service this appliance. Contact nearest authorized service

facility for examination, repair, or adjustment.

9) DO NOT cover or block any openings on the appliance.

10) DO NOT store this appliance outdoors. DO NOT use this product near water – for example,
near a kitchen sink, in a wet basement, or near a swimming pool, and the like.

11) DO NOT use the appliance for storage. DO NOT store flammable or combustible materials in or near

the appliance. DO NOT place on a combustible surface. Never leave anything in the warming cavity
when the appliance is not in use.

All servicing requiring access to non-insulated components must be performed by
qualified service personnel. DO NOT open any access panel that requires the use
of tools. Failure to heed this warning may result in severe electric shock.

CAUTION: ELECTRIC SHOCK HAZARD

Disconnect this appliance from electrical power before performing any
maintenance or servicing.

CAUTION: BURN HAZARD

This unit operates at high temperatures. Do not place hands inside the finishing
chamber while unit is in operation. Exposed metal surfaces can be hot to the
touch and may cause burns. Failure to take these precautions could result in seri­ous injury.

IMPORTANT SAFETY INSTRUCTIONS

This equipment is intended for use in commercial establishments only.

SAVE THESE INSTRUCTIONS

2

UNPACKING AND INSPECTION

This appliance should be
thoroughly cleaned prior
to use.

See the CLEANING
INSTRUCTIONS in
this manual.

NOTE: DO NOT discard
the carton or other
packing materials until
you have inspected the
appliance for hidden
damage and checked it
for proper operation.

Refer to SHIPPING

DAMAGE CLAIM
PROCEDURE on

bottom of this page.

1. Remove the cabinet from shipping carton, ensuring that all packing mate­rials and protective plastic has been removed from the unit.

2. Inspect all components for completeness and condition.

3. If any freight damage is present, a freight claim must be filed immediately
with the shipping company. See freight damage procedure below.

4. Freight damage is not covered under warranty.

5. Check to insure all components are included: cabinet, instruction packet
and additional accessories.

6. Read operation instructions completely.

7. Appliance should be thoroughly cleaned before use. See CLEANING
INSTRUCTIONS on page 6 in this manual.

FREIGHT DAMAGE PROCEDURE

NOTE: For your protection, please note that equipment in this shipment was carefully inspected and pack-

aged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation
company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of damage. Contact your
dealer immediately.

3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the trans­portation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim with them.
This should be done within fifteen (15) days from the date the delivery was made to you. Be sure to
retain the container for inspection.

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is not cov-
ered under warranty. We will, however, at your request, supply you with the necessary documents to sup­port your claim.

NOTE: The technical content of this manual, including any wiring diagrams, schematics, parts breakdown
illustrations and/or adjustment procedures, is intended for use ONLY by qualified technical personnel.

3

INSTALLATION AND START-UP

WARNING:

Risk of personal injury

Installation procedures must be
performed by a qualified technician
with full knowledge of all applicable
electrical codes. Failure could
result in personal injury and proper­ty damage.

IMPORTANT:

Power cord is 6' long

If necessary, contact a licensed
electrician to install an appropriate
20 amp electrical circuit with correct
NEMA 6-20R receptacle.

DO NOT use an extension cord.

CAUTION:

Electrical Shock Hazard

The ground prong of the power

cord is part of a system designed to
protect you from electric shock in
the event of internal damage.

DO NOT cut off the large round
ground prong or twist a blade to fit
an existing receptacle.

IMPORTANT:

Not under warranty

Damage to unit due to being
connected to the wrong voltage or
phase is NOT covered by warranty.

WARNING:

Risk of personal injury

Unit is not waterproof, to avoid
electrical shock, keep unit from be­ing submerged in water. Do not
operate if unit has been in contact
with water.

LOCATION

For proper operation and maximum performance, locate the unit in an ambi­ent air temperature of 70ºF (21ºC). Avoid placement in areas near exhaust
fans or where there are active air movements.

For safe operation and maximum performance, locate the unit at least 2”
from any wall or combustible material to allow for adequate cooling.

To prevent injury and damage, locate the unit at a proper and safe working
height and a reasonable distance from combustible walls and materials.
The location should be level, clean of debris, and strong enough to support
the weight of a fully loaded unit.

To prevent an electrical shock hazard between the appliance
and other appliances or metal parts in close vicinity, an equali­zation-bonding stud is provided. An equalization bonding lead
must be connected to this stud and the other appliances/metal
parts to provide sufficient protection against potential differ­ence. The terminal is marked with the following symbol:

GROUNDING INSTRUCTIONS

This appliance is equipped with a cord having a grounding wire with a
grounding plug which must be plugged into an outlet that is properly in­stalled and grounded. In the event of an electrical short circuit, grounding
reduces the risk of electric shock by providing an escape wire for the electric
current.

WARNING—Improper use of the grounding can result in a risk of elec­tric shock. Consult a qualified electrician or service agent if the grounding

instructions are not completely understood, or if doubt exists as to whether
the appliance is properly grounded.

START UP

1. Prior to use, thoroughly clea n the unit, per the instructions in this manu­al on page 6. Familiarize yourself with the controls.

2. Check for proper voltage & circuit breaker size. Cabinet requires 208 or
240 volt (depending on model), single phase, 20 Amp circuit.

3. Ensure receptacle is correctly installed and operating safely. Requires

properly grounded NEMA 6-20R receptacle.

4. Plug the power cord of the cabinet into a grounded outlet with

a electrical service according to the electrical information pro
vided below. DO NOT MODIFY CORD OR PLUG.

5. Set POWER switch to the “ON” position.

6. Do not load product into the cabi net. Allow the heat to remove

any residual oils which may adhere to inside metal surfaces. A slight
emission of smoke is common during the first few minutes of operation.

Electrical Specifications

MODEL WATTS VOLTS AMPS NEMA

CGM24

CGM24-240

2280 208 10.96 6-20P
2280 240 9.5 6-20P

4

Heat-Xpress

Finishing Cabinet

Model

Number

Height (in) Depth (in) in mm in mm in mm lbs kg

CGM24 3-3/8 14 10 254 14 3/8 365 23 13/16 605 33.5 15.2

CGM24-240 3-3/8 14 18 10 254 14 3/8 365 23 13/16 605 33.5 15.2

Cavity Size

Height Depth Width

Width (in)

18

Overall Dimensions

Shipping Weight

CONSTRUCTION...All stainless steel double wall cabinet construction.
CABINET MATERIAL...All stainless steel; with polished exterior. Black anodized aluminum shelf. Removable pass-

through panel on rear.

LEGS... Four adjustable legs mounted to base of cabinet.
CAPACITY... 14”D x 18”W x 3.75”H finishing cavity with opening on both sides for dual access.
CONTROLS... On/Off rocker switch on operator’s side; green illumination when on. Red power indicating lights front

and back of unit; illuminate when food is placed in finishing chamber and 100% power is activated.
HEATING SYSTEM... Infrared quartz elements protected by guard cage. Idle energy usage at 50% of total power for

energy savings. Placement of product inside the finishing chamber boosts power to 100%; red power lights illuminate
when activated. Components cooled by fan.

ELECTRICAL CHARACTERISTICS… Operates on 208 volts, 60 cycle, 2280 watts, 10.96 amps or 240 volts, 50/60
cycle, 2280 watts, 9.5 amps (depending on model). Six foot 3 wire rubber cord with 3 prong grounding plug. NEMA 6 ­20P.

PERFORMANCE... Capable of heating to 400°F (204°C) almost instantly. No pre-heat needed.

Specifications subject to change through product improvement & innovation.

[phone] • [phone] • Fax [phone] www.carter-hoffmann.com

CARTER-HOFFMANN, LLC

1551 McCormick Ave., Mundelein, IL 60060

5

DAILY CLEANING PROCEDURES

CAUTION:
ELECTRIC SHOCK
HAZARD

Disconnect appliance from
electric power before cleaning.

CAUTION: It is essential that regular cleaning and maintenance be
performed on this appliance. Failure to do so may cause damage to
the electrical components and result in fire. Damage to the cabinet by
improper maintenance and cleaning is not covered by the warranty
and Carter-Hoffmann is not responsible for any damage to the facility
or injuries that result from this failure.

DANGER:
HOT SURFACES

Exposed surfaces can be hot to
the touch and may cause
burns. Allow appliance to cool
before cleaning. DO NOT
PLACE HANDS INSIDE THE
FINISHING CHAMBER WHILE
UNIT IS IN OPERATION. FAIL­URE TO FOLLOW THESE IN­STRUCTIONS COULD CAUSE
SERIOUS INJURY!

Daily Cleaning:

1) Remove power cord plug from outlet. Allow cabinet to cool.

2) Remove any food or pans from the finishing chamber.

3) Use a soft cloth or sponge, dampened wi th warm soapy water, to wash
the inside and outside of the cabinet. Inspect air flow openings and
remove any blockage.

4) Rinse by wiping with a clean towel moistened with clean water. DO

IMPORTANT:

DO NOT spill or pour water into
controls, control panel or
wiring. Water damage is not
covered by warranty.

5) Connect power cord.

CAUTION:

Do hot handle heater elements
with bare hands. Oil or grease
residue on the element may
result in failure of the element.
Protect element surfaces by
using CLEAN gloves or cloth
during handling.

CAUTION:

The cleaning instructions on
this page must be carried out to
insure performance of the cabi­net. Failure to follow these in­structions may result in re­duced reliability and may void
the warranty.

Do not use strong detergents, alkalis, ammonia solutions or abrasive cleaners.
Use only cleaning agents approved for aluminum and only in the recommended
manufacturer’s concentration. Do not use steel wool pads—ferrous deposits will
cause rusting.

Use of cleaning agents that are not recommended for aluminum may cause per­manent damage to the cabinet. THIS DAMAGE IS PERMANEN T, COSTLY

TO REPAIR AND IS NOT COVERED BY THE WARRANTY.

CAUTION: UNPLUG CABINET AND ALLOW TO COOL COM-

PLETELY BEFORE CLEANING.

NOT FLOOD THE CABINET WITH CLEANING SOLUTION OR
WATER! Allow to air dry.

WARNING: Do not allow cleaning solution or water to touch the
heating elements located on the upper portion of the finishing
chamber. The elements do not need cleaning.

CAUTION:

6