Carter-Hoffmann RTB201 SERIES, DF SERIES, MC SERIES, MCE SERIES, MZ SERIES, CNH SERIES, MDPM SERIES, CW SERIES, HP SERIES, CGM SERIES, BR SERIES, BB SERIES, CD SERIES, T SERIES, D SERIES, E SERIES, O SERIES, PH SERIES, ST SERIES, SR SERIES, PHB SERIES, PHF SERIES, PRF SERIES, FS SERIES, FA SERIES, TE SERIES, TN SERIES, TL SERIES, RTH SERIES, HBR SERIES, RTB SERIES General Manual
Companion product catalog for this price
list is January 1, 2010 Catalog No. 320CAT
Many of our heated holding cabinets and
RapidShip
3-Day* Shipment
transport carts have the ENERGY STAR
See page 14 for information on ENERGY
STAR rebates and energy savings
Spot the RapidShip Roadrunner for in-stock items
*SEE PAGE 3 FOR TERMS AND CONDITIONS
Page 2
Table of Contents
RapidShip Information page 3
hotLOGIX
RTB Roll-in Holding Cabinets page 5
Door-Free Holding Cabinets page 5
Modular Counter-Top Holding page 5
Crisp ‘N Hold Stations
Pie Merchandisers page 5
Nacho Chip Warmers page 6
Finishing Cabinet
Plate Warmers page 6
Banquet Carts pages 6-7
Heated Rotary Dish Carts page 7
Queen Marys page 8
Aluminum Racks & Cabinets page 8
Heated Bulk Food Transport pages 8-9
Mobile Refrigerators & Freezers page 9
Cook & Hold Cabinets page 10
Rethermalization Cabinets page 10
Patient Tray Delivery Carts page 11
Quick Serve Cafeteria Speed Lines page 11
Parts, Service & Warranty page 12
Terms and Conditions of Sale page 13
Associations and Agencies page 14
About Energy Star page 14
Pricing by Model Number page 15
Carter-Hoffmann Sales Team
Holding Cabinets page 4
NEW Vertical Crisp N Hold!
NEW!
page 6
page 5
pages 16-19
Find our Products in:
CALL CARTER-HOFFMANN: To speak with a Carter-Hoffmann Customer Service Representative, call us at 847-362-5500 or toll
free at 800-323-9793. All orders must be received in writing via fax at 847-367-8981. For more information on Carter-Hoffmann
and our products, visit us at www.carter-hoffmann.com
3-Day shipment applies to the selected stock items denoted by the roadrunner symbol in this price list. Standard items only, without accessories or
optional features. 3-Day refers to three (3) business days and certain restrictions may apply. Time is calculated from the time purchase order is
received to the time freight carrier has been contracted for pick-up from the Carter-Hoffmann freight dock (FOB, Mundelein, IL). Carter-Hoffmann is
not responsible for delays in delivery or circumstances affecting normal delivery schedules (such as strikes, “acts of God”, or weather conditions).
Valid only on current listed prices and pre-approved open accounts, or upon receipt of prepayment. “RAPID SHIP ITEM” MUST BE SPECIFIED IN
WRITING ON PURCHASE ORDER* AND AVAILABILITY MUST BE CONFIRMED AT THE TIME OF THE ORDER.
(*If the purchase order requires correction of error(s), 3-day shipment refers to the final purchase order received after corrections have been made.)
Solid aluminum door (sub “X” for “G” in model number) no charge
Menu card holder: specify 5”x7” or “8.5”x11” (solid door cabinets only) 186
Additional slide pairs (HBU & HWU models only) 96/pair
Alternate electrical configurations (contact factory for options) 336
¹Menu card holder: specify 5”x7” or 8.5” x 11”
¹Reinforced cord strain relief grip
Alternate electrical configuration:
BR EnduraHeat: 760
BB EquaHeat: 608
Tow hitch or bar: specify ball or pin type (n/a on BB700)
Alternate caster sizes & types
¹Heavy-Duty “Las Vegas” package:
(includes top mounted transport latch(es), thermometer protector cover,
menu card holder, reinforced bumper and mullion, extra heavy-duty
hinges, reinforced cord strain relief, donut-style door bumpers, cord wrap)
Marine Package:
(includes transport latch(es), 6” poly casters with roller bearings,
thermometer protector cover, reinforced cord grip, tubular stainless steel
handles, on/off switch protector, tray/rack hold downs, tamper-proof
fasteners, reinforced base frame, silicone bulb gasket, PVC breaker strip:
specify 120, 220, 208 or 240 volt operation)
Lift-up pull handle
Close-fit bumper
Corner bumpers in lieu of wrap-around bumper
Swivel lock casters 422 per cart
¹Note: Standard feature on EnduraHeat Series
(changing size will alter cart height)
1112 per cart
Contact Factory
Contact Factory
Contact Factory
252/set of four
342 ea
220 ea
72 ea
330 ea
186 ea
74 ea
760
608
352 ea
680
6
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Page 7
BB
MODEL DESCRIPTION CATALOG LIST PRICE
PAGE
BB40Classic Carter 56 6124 / 274 four 10C
BB48Classic Carter 56 6404 / 414 six 8C
BB60Classic Carter 56 6736 / 414 six 10C
BB64Classic Carter 56 7348 / 552 eight 8C
BB72Classic Carter 56 7074 / 618 nine 8C
BB90Classic Carter 56 8590 / n/a n/a
BB96 Classic Carter 56 7214 / 826 twelve 8C
BB100Classic Carter 56 7428 / 826 twelve 8C
BB120 Classic Carter 56 8274 / 826 twelve 10C
BB150 Classic Carter 56 8932 / 1034 fifteen 10C
BB200D Classic Carter 56 10,030/ 1034 twenty 8C
BB96XClassic Carter 57 8550 / 826 twelve 8C
BB120X Classic Carter 57 9286 / 826 twelve 10C
BB150X Classic Carter 57 9976 / 1034 fifteen 10C
BB96XX Classic Carter 57 8714 / 826 twelve 8C
BB120XX Classic Carter 57 9852 / 826 twelve 10C
BB150XX Classic Carter 57 10,274 / 1034 fifteen 10C
BB96EValue Carter 58 5888 / 826 twelve 8C
BB120E Value Carter 58 6624 / 826 twelve 10C
BB150E Value Carter 58 7254 / 1034 fifteen 10C
¹Specify carrier type when ordering (see Options & Accessories table)
*unless specified, default carrier is “C” type
Options & Accessories: Classic and Value Carters LIST PRICE
Open plate “P” carriers;
depending on shelf spacing (excludes BB90)
Covered plate “C” carriers;
depending on shelf spacing (excludes BB90)
FH-90 drop-in heating system 1680 ea
Canned fuel holder 494 ea
Transport latch with padlock hasp 342 ea
Locking door latch with key 220 ea
Heater upgrade package B
Menu card holder: specify 5”x7” or 8.5” x 11” 186 ea
Alternate electrical configuration (contact factory for options) 200
Tow hitch or bar: specify ball or pin type
(includes top mounted transport latch(es), thermometer protector cover,
menu card holder, reinforced bumper and mullion, extra heavy-duty hinges,
reinforced cord strain relief, donut-style door bumpers, cord wrap)
Marine Package: Contact Factory
(includes transport latch(es), 6” poly casters with roller bearings,
thermometer protector cover, reinforced cord grip, tubular stainless steel
handles, on/off switch protector, tray/rack hold downs, tamper-proof
fasteners, reinforced base frame, silicone bulb gasket, PVC breaker strip;
specify 120, 220, 208 or 240 volt operation)
Lift-up pull handle 352 ea
Close-fit bumper 680
Corner bumpers in lieu of wrap-around bumper 252/set of four
(std on BB96E, BB120E, BB150E)
Swivel lock casters 422 per cart
SERIES
Cabinet / add for carriers¹
specify 8P (4 high) or 10P (5 high),
specify 8C (4 high) or 10C (5 high),
154
1112
(changing size will alter cart height)
Number of
carriers included
if ordered*
136 ea
114 ea
Contact Factory
BANQUET CARTS
MODEL DESCRIPTION CATALOG LIST PRICE
PAGE
BB1824Convertible Carter 60 7418
BB1848Convertible Carter 60 8342
BB1864Convertible Carter 60 9502
BB1000Convertible Carter 60 11,580
BB1200Convertible Carter 60 13,214
Options & Accessories: Convertible Carters LIST PRICE
Covered plate “C” carriers;
Covered plate “C” carriers;
FH-90 drop-in heating system 1680 ea
Canned fuel holder;
Transport latch with padlock hasp 342 ea
Locking door latch with key 220 ea
Heater upgrade package B
Menu card holder: specify 5”x7” or 8.5” x 11” 186 ea
Alternate electrical configuration (contact factory for options) 200
Tow hitch or bar: specify ball or pin type
Alternate caster sizes & types
Lift-up pull handle 352 ea
Close-fit bumper 680
Corner bumpers in lieu of wrap-around bumper 252/set of four
Additional slide pairs
Dutch door (BB1864 only) 628
Optional tray racks for 12”x20” or 2/1 Gastronorm pans 678 per pair
(BB1000, BB1200 only); NOTE: two pairs will fit in one cart-one per door
Swivel lock casters 422 per cart
CD
SERIES
BB1000 & BB1200 only (specify standard size)
BB1000 & BB1200 only (specify XXL size)
Options & Accessories: Rotary Dish Carts LIST PRICE
Full perimeter, close-fit bumper (n/a on CD27) 680
Corner bumpers, set of four 240
Alternate electrical configurations (contact factory for options) 336
BANQUET CARTS
HEATED ROTARY DISH CARTS
RapidShip Models:
BB96, BB120, BB150,
BB200D, BB150X
(BOLD & ITALIC in tables)
Blue model
numbers
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Page 8
T & D
MODEL DESCRIPTION CATALOG LIST
PAGE PRICE
T600 Queen Mary 63 5422
T610 Queen Mary 63 5422
T660 Queen Mary 63 6682
T543 Queen Mary 63 2784
T544 Queen Mary 63 2820
T545 Queen Mary 63 3138
T546 Queen Mary 63 3402
SERIES
MODEL DESCRIPTION CATALOG LIST
PAGE PRICE
T723 Queen Mary 63 2852
T724 Queen Mary 63 3106
T725 Queen Mary 63 3476
T726 Queen Mary 63 3768
D2000 Enclosed Queen Mary 64 6456
O8609 Pan Rack 66 726
O8611 Pan Rack 66 794
O8612 Pan Rack 66 586
O8616 Pan Rack 66 880
O8618 Pan Rack 66 908
O8620 Pan Rack 66 780
O8622 Pan Rack 66 1802
O8624 Pan Rack 66 1816
O8636 Pan Rack 66 1948
O8640 Pan Rack 66 1964
O1838C Pan Rack 66 828
O8609W Pan Rack 66 726
O8611W Pan Rack 66 810
O8612W Pan Rack 66 638
O8616W Pan Rack 66 850
O8618W Pan Rack 66 862
O8620W Pan Rack 66 748
QUEEN MARYS, UTILITY CABINETS & RACKS
PH
MODEL DESCRIPTION CATALOG LIST
PAGE PRICE
PH125 Heated Transport 68 4716
PH128Heated Transport 68 5084
PH129Heated Transport 68 5648
PH1200Heated Transport 68 6920
PH1215Heated Transport 68 7612
PH1225Heated Transport 68 8086
PH1250Heated Transport 68 10,222
PH1800Heated Transport 69 6452
PH1825Heated Transport 69 7064
PH1815Heated Transport 70 8954
PH1835Heated Transport 70 9138
PH185Heated Transport 70 5420
PH181Heated Transport 70 5574
PH1810Heated Transport 70 7306
PH1830 Heated Transport 70 8132
PH1860Heated Transport 70 12,546
BULK FOOD TRANSPORT
Options & Accessories: PH Transport LIST PRICE
Additional stainless steel slide pairs for universal models 96 per pair
6” extended width tray slides for universal models 126 per pair
Stainless steel tubular push handles in lieu of aluminum handles 284 ea
FH-90 drop-in heating system
Transport latch with padlock hasp 342 ea
Locking door latch with key 220 ea
Swivel lock casters 422 per cart
SERIES
(bottom mount carts only)
8
1680 ea
HEATED BULK FOOD TRANSPORT
Options & Accessories (continued): PH Transport LIST PRICE
Heater upgrade package B
Tamper-resistant fasteners 482 per cart
Heater security hold down device 220
Rack hold down devices (per door) 220
Menu card holder: specify 5”x7” or 8.5” x 11” 186 ea
Dutch door
Pass-through
Alternate electrical configurations
Tow hitch or bar: specify ball or pin type
Alternate caster sizes & types
Lift-up pull handle
Close-fit bumper 680
Corner bumpers in lieu of wrap-around bumper 252/set of four
Heavy-Duty Correctional Package:
(includes tamper-resistant fasteners, Lexa n thermometer cover, transport
latch(es) with padlock hasp, locking door latch(es), rack and heater security
hold downs, remote thermostat, reinforced cord strain relief)
Marine Package:
(includes transport latch(es), 6” poly casters with roller bearings, thermometer
protector cover, reinforced cord grip, t ubular stainless steel handles, on/off
switch protector, tray/rack hold downs, tamper-proof fasteners, reinforced base
frame, silicone bulb gasket, PVC breaker strip; specify 120, 220, 208
or 240 volt operation)
Top-mount: $608 Bottom-mount: $200 SR Models: $760
(contact factory for options)
(changing size will alter cart height)
Contact Factory
BULK FOOD TRANSPORT
PH
MODEL DESCRIPTION CATALOG LIST
PAGE PRICE
PH188Heated Transport 74 8110
PH1820Heated Transport 74 10,330
PH1840Heated Transport 74 12,396
PH1470Heated Transport 75 12,408
PH1490Heated Transport 75 14,160
PH1410Heated Transport 75 9846
PH1420Heated Transport 75 12,054
PH1430Heated Transport 75 13,372
PH1870 Heated Transport 75 12,468
PH1870A Ambient Transport 75 11,680
PH1890 Heated Transport 75 15,708
Options & Accessories: PHB495 Air Screen only LIST PRICE
5-Year compressor warranty 440
Alternate electrical configurations (contact factory for options) 782
Locking door latch with key 220 ea
Rack security hold downs 220 per door
Solid stainless steel door 546
Pass-through doors Contact Factory
Menu card holder: specify 5”x7” or 8.5” x 11” 186 ea
(available only with optional stainless steel door)
Field-reversible Dutch doors: specify stainless steel or glass 1550
SERIES
HEAVY-DUTY CORRECTIONAL TRANSPORT
Options & Accessories: PH Series Correctional LIST PRICE
Additional stainless steel slide pairs for universal models 96 per pair
6” extended width tray slides for universal models 126 per pair
Waterproof heating unit (PH1470 & PH1490 only) 1292
Tow hitch or bar—specify ball or pin type 1112
Options & Accessories: PHB, PHF & PRF Series LIST PRICE
5-Year compressor warranty 440
Additional stainless steel slide pairs for universal models 96 per pair
6” extended width tray slides for universal models 126 per pair
Alternate electrical configurations (contact factory for options) 782
Alternate caster sizes & types
Swivel lock casters 422 per cart
Tow hitch or bar: specify ball or pin type
Transport latch with padlock hasp 342 ea
Locking door latch with key 220 ea
Tamper resistant fasteners 482 per cart
Lexan thermometer protector cover 72 ea
Rack security hold downs 220 per door
Menu card holder: specify 5”x7” or 8.5” x 11” 186 ea
Marine Package: Contact Factory
(includes transport latch(es), 6” poly casters with roller bearings, thermometer protector cover,
reinforced cord grip, tubular stainless steel handles, on/off switch protector, tray/rack hold
downs, tamper-proof fasteners, reinforced base frame, silicone bulb gasket, PVC breaker
strip; specify 120, 220, 208 or 240 volt operation)
(contact factory for options)
(changing size will alter cart height)
Top-mount: $608
Bottom-mount: $200
Contact Factory
TRAY SAMPLE REQUIRED ON ORDERS OF
PH1470, PH1490, PH1410, PH1420, PH1430
MOBILE REFRIGERATION
(changing size will alter cart height)
(PHB650 & PHB975 only)
Contact Factory
1112 per cart
MOBILE REFRIGERATION
Blue model
numbers
RapidShip Models:
PHB480, PHB450, PHB495
(BOLD & ITALIC in tables)
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Page 10
CH
MODEL DESCRIPTION CATALOG LIST
PAGE PRICE
CH6 Cook & Hold 82 6896
CH9 Cook & Hold 82 7214
CH18 Cook & Hold 82 13,368
COOK & HOLD
SERIES
3-YEAR WARRANTY
on ALL Cook & Hold Cabinets!
COOK & HOLD CABINETS
Options & Accessories: Cook & Hold Cabinets LIST PRICE
120 volt electrical configuration (CH6 and CH9 only) 336
Locking control panel cover 598 ea
Menu card holder: specify 5”x7” or 8.5” x 11” 186 ea
Carving station (CH6 only) 1888
Racks with universal slides for 12”x20” and 18”x26” pans Contact Factory
Stacking kit for CH6/CH6 (includes casters) 1300
Stacking kit for CH6/CH9 (includes adjustable legs) 1460
Options & Accessories: RTB Retherm Cabinets LIST PRICE
Alternate electrical configurations No Charge
Pre-programmed custom menu 220 per cart
13-3/8” x 25-7/8” wire basket Contact Factory
Angled control panel on RTB34 or RTB341 308 ea
Stainless steel extension legs with 3” stem casters (RTB10 only) 556 per cart
Locking door latch with key 246 per door
Menu card holder: specify 5”x7” or 8.5” x 11” 186 ea
Options & Accessories: HBR Retherm Cabinets LIST PRICE
Locking door latch with key 246
Pre-programmed custom menu 220 per cart
Autofill water connection 320
Options & Accessories: RTH Retherm Cabinets LIST PRICE
Alternate electrical configurations: 480v, 1-phase: $610; 480v, 3-phase: $780
Pre-programmed custom menu 220 per cart
18”x26” wire basket Contact Factory
13-3/8” x 25-7/8” wire basket (for RTH22 only) Contact Factory
Lockable control panel with cover 598 ea
Locking door latch with key 246 per door
Lexan control panel security cover 120 ea
Menu card holder: specify 5”x7” or 8.5” x 11” 186 ea
Transport cart & roll-in cassette rack system (RTH6, RTH9, RTH12 only)
Options & Accessories: Patient Tray Carts LIST PRICE
Transport latch with padlock hasp 342 ea
Locking door latch with key 220 ea
Menu card holder - specify 5”x7” or 8.5”x11”) 186 ea
Floor drain 494 ea
Tow hitch or bar - specify ball or pin type (2- & 3-door carts only) 1112 per cart
Tamper-resistant fasteners 482 per cart
Alternate caster sizes & types
6-caster configuration (2- & 3-door carts only) 720 per cart
Pass-through doors 1020 per door
270° door swing (3-door carts; n/a on center door) 350 per door
Top-mounted beverage carrier 1020 ea
Beverage container holder 294 ea
Top rail - 3-sided 532 per cart
Top rail - 4-sided 622 per cart
PATIENT TRAY CARTS
(changing size will alter cart height)
TRAY SAMPLE REQUIRED WITH ALL
ORDERS OF PATIENT TRAY CARTS
Contact Factory
PATIENT TRAY MAKE-UP QUICK SERVE
FS & FA
MODEL DESCRIPTION CATALOG LIST
PAGE PRICE
FSH50 Heated Server 97
FAH50 Heated Server 97
FSH63 Heated Server 97
FAH63 Heated Server 97
FSC50 Refrigerated Server 98
FAC50 Refrigerated Server 98
FSC63 Refrigerated Server 98
FAC63 Refrigerated Server 98
FSHR68 Combination Server 99
FSHM54 Heated Merchandiser 100
FAHM54 Heated Merchandiser 100
FSMC54 Solid Top Server 100
FAMC54 Solid Top Server 100
FSFI35 Freezer 101
FAFI35 Freezer 101
FSCS35 Cashier Stand 101
FACS35 Cashier Stand 101
FSCC78 Campus Cruiser 102
SERIES
QUICK SERVE CAFETERIA SPEEDLINES
Options & Accessories: Quick Serve LIST PRICE
Single-tier unheated display merchandiser (50” and 63” lengths)
Two-tier unheated display merchandiser (50” and 63” lengths)
13-3/8” x 25-7/8” x 2-5/8”, #47 Arlington wire baskets
13-3/16” x 20-1/2” x 2-3/16” wire baskets
13-3/16” x 20-1/2” x 4-9/16” wire baskets
12” wide stainless steel tray slide with drop down bracket
Contact
Factory for
Pricing on
all Quick
Serve
12” square stainless steel tubular tray slide w/ drop down bracket
Stainless steel end tray shelf
Stainless steel monitor shelf for cashier stand
Two-stack aluminum basket dolly (specify FS or FA basket size)
30.25” elementary height
34” ADA height (3” casters in lieu of 5” casters)
Custom lamination (choose from Wilsonart, Nevamar or Formica)
Custom/theme styling
Alternate caster sizes & types
(reduces cart capacity by one layer of baskets)
(changing size will alter cart height)
Contact
Factory
1.800.323.9793
11
Page 12
PARTS, SERVICE AND WARRANTY INFORMATION
Carter-Hoffmann contracts with a large service network. Please call us for all parts
and service related issues and we will set up a service call with a provider in your area.
FOR PARTS AND SERVICE CALL
PHONE 847.362.5500
or
TOLL FREE 800.323.9793
or email
service@carter-hoffmann.com
PARTS, SERVICE AND WARRANTY
CARTER-HOFFMANN WARRANTY
Carter-Hoffmann warrants to the initial purchaser of its standard Carter Line Products that Carter-Hoffmann will, at
its option, repair or replace, during the warranty period set forth below, any part of such products made necessary
due to a defect in material or workmanship which is present when the product leaves the factory and which manifests itself during the warranty period under normal use and service.
This warranty applies only to original equipment owned and possessed by the initial purchaser and the warranty
begins on the date of original shipment from the Carter-Hoffmann factory and extends as follows: to component
parts and labor for 12 months (36 months on hotLOGIX insulated holding cabinets levels 3 through 10
and cook & hold cabinets); to refrigeration compressor unit for 1 year (limited to replacement of the unit
only—not to include the labor for removal, repair or placement).
Repair or replacement under this warranty will be performed, unless authorized in writing by Carter-Hoffmann, at
its factory. All parts or components to be repaired or replaced under this warranty are to be shipped prepaid to
Carter-Hoffmann, with reimbursement credit for such part or component to be given if found by Carter-Hoffmann to
be defective.
Carter-Hoffmann neither makes nor assumes and does not authorize any other person to make or assume any obligation or liability in connection with its products other than that covered in this warranty. This warranty applies only
within the United States and Canada.
WARRANTY EXCLUSIONS AND LIMITATIONS
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY SPECIFICALLY DISCLAIMED BY CARTER-HOFFMANN. There are no warranties, express or implied, which extend beyond the
description on the face thereof.
This warranty does not cover and Carter-Hoffmann shall not under any circumstances be liable for any incidental,
consequential or other damages (such as injury to persons or property, loss of time, inconvenience, loss of use, loss
of business or profits, or other matters not specifically covered) arising in connection with the use of, inability to
use, or failure of these products.
NOTE: Due to our continuous process of product improvement and innovation, all listed spec ifications
are subject to change.
The company reserves the right to make corrections due to typographical errors.
12
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Page 13
TERMS AND CONDITIONS OF SALE
TERMS OF SALE
1. All orders must be in writing and are subject to acceptance by Carter-Hoffmann. Deliveries subject to
acts of God, strikes and other factors beyond the
control of Carter-Hoffmann.
NOTE: Quoted pricing and specification descriptions generated via external sources such as
AutoQuotes, must be verified with CarterHoffmann. While we make every effort to provide
correct information to these external sources,
accuracy cannot be assured. Any errors generated as a result of using these external sources
are not the responsibility of Carter-Hoffmann.
Users of these external quote systems should verify pricing and specifications with the factory before submitting orders. Carter-Hoffmann reserves
the right to make any and all necessary corrections.
2. When ordering, be sure to give complete information: Model Number, Size, Specifications and Accessories, if any.
3. Contact factory to determine lead time upon placing
order. Custom or non-standard products will extend
lead time. Carter-Hoffmann reserves the right to
change lead time when necessary. This includes
shipment of RapidShip items.
4. All prices are F.O.B., Mundelein, IL
5. Sight draft bill of lading is required unless prior arrangements are made before acceptance of order by
Carter-Hoffmann.
6. Open account terms: net 30, subject to credit department approval.
7. Any applicable Federal, State or Municipal taxes will
be added to our prices.
8. All goods are shipped at buyer’s risk. Any claims for
damage must be filed promptly with delivering carrier by the consignee. (See freight damage procedure below)
9. Minimum order: $50.00
10. All invoices are payable in U.S. Funds only. All
prices are subject to change without prior notification.
11. Late payments are subject to penalty based on the
invoice subtotal in the following manner:
15 days past due - 1.0%
30 days past due - 1.5%
45 days past due - 2.0%
60 or more days past due - 10.0%
12. Returns: contact Customer Service for Carter-
Hoffmann’s policy on returned product: Call
800.323.9793, ext. 3688 (outside the US and Canada,
call 1.847.362.5500, ext. 3688). All requests for returns
must be in writing and require a written authorization
from Carter-Hoffmann and signed agreement from
dealer.
FREIGHT DAMAGE PROCEDURE
NOTE: For your protection, equipment is inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of the shipment,
the transportation company assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISI BLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss
or damage is signed by the delivery person.
2. FILE CL AIM FOR DAMAGE IMMEDIATELY
3. CONCE ALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately,
and then file a “CONCEALED DAMAGE” claim with them. This should be done within fifteen (15) days from the date the delivery was made to
you. Be sure to retain the container for inspection.
Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is not covered under warranty. We will, however,
at your request, supply you with the necessary documents to support your claim.
: Regardless of the extent of damage. Contact your dealer immediately.
13
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Page 14
Association Membership and
Agency Approvals/Listings
Carter-Hoffmann is proud to be associated with the following agencies and associations. For products
that are NSF, CSA & ETL listed or UL approved, see symbols listed on individual specification sheets.
Due to our continuous improvement process, Carter-Hoffmann reserves the right to change product
specifications without notice.
ASSOCIATIONS & AGENCIES
North American Food Equipment Manufacturers
www.NAFEM.org
Commercial Food Equipment Service Association
www.CFESA.com
Manufacturers’ Agents Association for the Food Service Industry
www.MAFSI.org
About Energy Star
Carter-Hoffmann is committed to manufacturing energy efficient products and is an ENERGY STAR
Partner. Look for the ENERGY STAR logo on the product pages in this catalog. ENERGY STAR quali-
fied models are noted in BLUE lettering in the product tables. Many utilities offer rebates* for pur-
chases of ENERGY STAR hot holding cabinets.
ENERGY STAR
Save 35% or more on your utility bills when you purchase and ENERGY STAR qualified hot holding cabinet. (depending on your utility rate). You can find a life-cycle savings calculator at:
*Rebate amount varies, depending on utility. Rebate average is about $330. A list of utilities
offering rebates can be found on the ENERGY STAR web site. Not all utilities offer rebates.