VERTICAL CRISP N’ HOLD
FOOD HOLDING STATION
MODEL: VCNH3W2S & VCNH3W2S-CVR
OWNERS / OPERATORS MANUAL
VCNH3W2S
MANUFACTURED BY:
CARTER-HOFFMANN
1551 McCormick Avenue
Mundelein, IL 60060 U.S.A.
Phone: 847-362-5500
Fax: 847-367-8981
Toll Free: 800-323-9793
Email: Service@Carter-Hoffmann.com
READ THIS MANUAL
COMPLETELY BEFORE
OPERATING THIS
APPLIANCE
Patent Pending
VCNH3W2S-CVR
SAFETY PRECAUTIONS……………………………..……….. 2
FEATURES & SPECIFICATIONS………..……………..……. 3
UNPACKING AND INSPECTION…………………………….. 4
INSTALLATION & START-UP………………………………… 5
NORMAL OPERATION ..…...…………………………………. 6
CONTROLLER PROGRAMMING…………………………….. 7-8
DAILY CLEANING PROCEDURES………………..…………. 9
WIRING DIAGRAMS…………………......……………………. 10
WARRANTY STATEMENT……….……………….…………... 12
Part Number: 18400-3147b Printed in The United States of America Rev: KBA022113
PARTS LISTS & TROUBLESHOOTING GUIDE …………… 11
TABLE OF CONTENTS
SAFETY PRECAUTIONS
WARNING: ELECTRIC SHOCK HAZARD
WARNING
All service requiring access to non-insulated components must be performed by
qualified service personnel. Failure to heed this warning may result in severe
electric shock.
CAUTION: ELECTRIC SHOCK HAZARD
Disconnect this appliance from electrical power before performing any
maintenance or service.
CAUTION: BURN HAZARD
Exposed metal surfaces can be hot to the touch and may cause burns.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be adhered to, including the following:
1) Be familiar with the appliance use, limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.
2) This appliance must be grounded. Connect only to properly grounded outle t.
3) Use this appliance only for its intended use as described in the manual.
a. This equipment is specifically designed to hold pre-cooked food at temperature.
b.
c. This equipment is not designed for industrial or laboratory use.
4) Cleanliness of this appliance and accessories is essential to good sanitation.
This equipment is intended for use in commercial establishments only.
5) DO NOT submerge this appliance in water. This appliance is not jet stream approved. DO NOT direct
water jet or steam jet at this appliance, or at any control panel or wiring. DO NOT splash or pour
water on, in or over any controls, control panel or wiring. DO NOT use corrosive chemicals or vapors in
this appliance.
6) DO NOT store this appliance outdoors. DO NOT use this product near water – for example,
near a kitchen sink, in a wet basement, or near a swimming pool, and the like.
7) DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has
been damaged or dropped. Do not immerse cord or plug in water, keep cord away from heated
surfaces, and do not let cord hang over edge of table or counter.
8) Only qualified service personnel should service this appliance.
9) DO NOT cover or block any openings on the appliance.
NOTE:
The technical content of this manual, including any wiring diagrams, schematics, parts
breakdown illustrations and/or adjustment procedures, is intended for use by qualified
technical personnel and is subject to change without notice.
2
FEATURES & SPECIFICATIONS
Forced Convection Food Holding Cabinet
The Crisp n’ Hold provides a heated stream of air to maintain crispy or fried food temperature and freshness for a
specified period of time after cooking. Forced air is heated through an electric resistance heater and ducted into
cabinet interior. The heated air is discharged through small circular openings in the bottom and sides of the cabinet interior caddy, which is removable. A plenum on the front of the removable caddy aids in directing a warm
blanket of air over the food. Pans rest on wire rods built into the removable caddy.
Capacity/Dimensional Characteristics
Model
Number
VCNH3W2S
VCNH3W2S-
CVR
1/3 size steam table pan
6.75” x 12.5” x 2.5”
6 (3 per shelf) 2 (one per shelf) 15-5/8 (397) 15-3/8 (390) 23 (584) 50 (23)
6 (3 per shelf) 2 (one per shelf) 15-5/8 (397) 16-1/2 (419) 25-5/8 (651) 82 (37)
Capacity Dimensions
1/2 size sheet pan
13” x 18”
Air Flow Plenum
Height
in (mm)
Patent Pending
Removable Interior Caddy
Depth
in (mm)
Width
in (mm)
Shipping
Weight
Lbs (kg)
Cabinet Material:
All stainless steel cabinet construction. Modular design with one controller featuring single tempera-
ture control and six timers; one pan cavity. Removable interior caddy with 2 wire shelves. VCNH3W2S-CVR also
includes removable pan covers for 1/3 size pans (6 per cabinet).
Controls: Electronic temperature control with six timers. Allows user to program temperature in one degree increments
up to 225° F (108°C). Timers can be set for up to 9 hours, 59 minutes, in 1 minute increments. Countdown converts to seconds when less than one minute is left.
Heater System: Dual fan heating system with electronic temperature control. On/off toggle switch with rubber boot.
Blower system with precision engineered air venting in back and bottom of removable caddy, along with front
mounted plenums at top and bottom of caddy provide even air circulation throughout cabinet. Electrical components isolated away from vapors and oils.
Performance: Capable of heating to 225°F (108°C). Preheat to 180°F (82°C) in less than 20 minutes.
Electrical Characteristics (4 options)
voltage 120 voltage 208 voltage 230
watts 1600 watts 1600 watts 1560
Phase single Phase single Phase single
Frequency 60 Hz Frequency 60 Hz Frequency 50/60 Hz
Full Load Amps 14.3 Full Load Amps 8.2 Full Load Amps 6.9
Plug Type 5-20P Plug Type 6-15P Plug Type CE
voltage
watts
phase
Frequency
Full Load Amps
Pug Type
240
1695
single
50/60 Hz
7.1
CE
Agency Approvals:
Specifications subject to change through product improvement and innovation.
3
This appliance
should be
thoroughly
cleaned prior to use.
See the CLEANING
INSTRUCTIONS, on page 9
of this manual.
NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested
it for proper operation.
Refer to SHIPPING DAM-
AGE CLAIM PROCEDURE
on bottom of this page.
UNPACKING AND INSPECTION
1. Remove the cabinet from shipping carton, ensuring that all packing materials and protective plastic has been removed from the unit. Inspect all
components for completeness and condition.
2. If any freight damage is present, a freight claim must be filed immediately
with the shipping company.
3. Freight damage is not covered under warranty.
4. Check to insure all components are included; cabinet, instruction packet
and any additional accessories.
5. Read operation instructions completely.
6. Connect power cord to grounded and properly wired electrical source as
specified. Electrical specifications are indicated on the serial tag on the
cabinet (see sample tag below).
7. Appliance should be thoroughly cleaned bef ore use. See CLEANING
INSTRUCTIONS, page nine.
Serial Number — Manufacture Date
Model Number
Electrical Specifications
FREIGHT DAMAGE PROCEDURE
NOTE: For your protection, please note that equipment in this shipment was carefully inspected and p ackaged
by skilled personnel before leaving the factory. Upo n acceptance of this shipmen t, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of damage. Contact your dealer
immediately.
3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpack ed, notify the transpor tation company or carrier immediately, and then file a “CONCEALED DAMAG E” claim with them. This should
be done within fifteen (15) days from the date the delivery was made to you. Be sure to retain the con-
tainer for inspection.
Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is not covered
under warranty. We will, however, at your request, supply you with the necessary documents to support your
claim.
4
INSTALLATION & START-UP
Installation procedures must be
WARNING:
Risk of personal injury
performed by a qualified technician
with full knowledge of all applicable
electrical codes.
Failure can result in personal injury
and property damage.
IMPORTANT:
Power cord is 10' long.
If necessary, contact a licensed
electrician to install an appropriate
electrical circuit with correct NEMA
receptacle. See serial tag on cabinet for electrical specifications.
CAUTION:
Electrical Shock Hazard
The ground prong of the power cord
is part of a system designed to protect you from electric shock in the
event of internal damage.
DO NOT cut off the large round
ground prong or twist a blade to fit
an existing receptacle.
IMPORTANT:
Not under warranty:
Damage to unit due to being
connected to the wrong voltage or
phase is NOT covered by warranty.
CAUTION:
Risk of personal injury
Unit is not waterproof, to avoid
electrical shock keep unit and counter from being submerged in water.
Do not operate if unit has been submerged in water.
Location
For proper operation and maximum performance, locate the
Crisp n’ Hold in an ambient air temperature of 70º F (21ºC).
Avoid areas near exhaust fans where there is active air
movement. For safe operation, locate the unit a reasonable
distance from combustible walls and materials.
To prevent injury and damage, locate the unit at a proper and
safe working height. The location should be level, clean of
debris, and strong enough to support the weight of a fully
loaded unit.
To prevent electrical shock, be sure unit is unplugged from an
electrical outlet. If unit has been operated, allow unit to cool
before installing.
GROUNDING INSTRUCTIONS
This appliance is equipped with a cord having a grounding wire with
a grounding plug which must be plugged into an outlet that is
properly installed and grounded. In the event of an electrical short
circuit, grounding reduces the risk of electric shock by providing an
escape wire for the electric current.
WARNING—Improper use of the grounding can result in a risk
of electric shock. Consult a qualified electrician or serviceman if
the grounding instructions are not completely understood, or if doubt
exists as to whether the appliance is properly grounded.
To prevent an electrical shock hazard between the
appliance and other appliances or metal parts in close
vicinity, an equalization-bonding stud is provided. An
equalization bonding lead must be connected to this
stud and the other appliances/metal parts to provide
sufficient protection against potential difference. The
terminal is marked with the following symbol:
Start-up
1. Plug the Crisp n’ Hold into a properly grounded electrical
receptacle.
2. Ensure all plastic and packaging materials have been
removed.
3. Set POWER switch to “ON” position.
4. Do not load product into the cabinet. Allow the heat to
remove any residual oils which may adhere to inside metal surfaces. A slight emission of smoke is normal for the
first few hours of operation.
5. Appliance is preset at the factory. However, the temperature is adjustable. See pages 7-8 for programming instructions.
5
NORMAL OPERATION (Dayparts Enabled)
CAUTION:
HOT SURFACE
Inner surfaces of the unit
will be very hot during and
after operation. Avoid
touching the cabinet when
loading or removing
product.
Temperature
Typical
Temperature
Module is
READY
NOTE: Timer can not be
started until the cabinet is
pre-heated.
NOTE: Press and release
the TEMP KEY top view or
verify a cavity setpoint.
Typical Time
Remaining
NOTE: Timer can be
cancelled at any time
during the cycle by
pressing and holding the
TIME KEY for 2 seconds.
Digital readout will display
currently selected timer
(e.g “P 1”).
Timed Cycle
Completed
NOTE: See PROGRAMMING INSTRUCTIONS on next page with
instructions on how to enable DAYPARTS
Daily operating procedures
1. Prior to use, unit must be installed properly and tested by a trained installation or service professional.
2. Unit must be clean and grease-free prior to use.
3. Verify that the removable interior caddy is installed properly.
4. Turn power on by flipping the toggle switch; the motors should begin to
turn and create airflow.
5. Unit will automatically begin to preheat, allow 20 minutes for unit to climb
to operating temperature of 180º F. Digital readout will display “LO” until
the cabinet reaches 122º F. After the cabinet reaches 122º F, the digital
readout will display the current temperature, until the cabinet reaches the
setpoint.
6. Once the cabinet reaches the setpoint, the digital readout will display
“P1”. This indicates the cabinet is at temperature and ready to hold
product.
7. Load product into pans and insert pans into the Crisp ‘N Hold.
8. The cabinet has six programmable timers (“P1”, “P2”, “P3”, “P4”, P5”,
P6”) for each pan (if holding maximum capacity of six 1/3 size pans).
Different program times can be used for different parts of the day (i.e.
Breakfast, Lunch, Dinner) or for alternate products.
9. Press the INCREASE KEY* or DECREASE KEY* to
select the desired program timer (display will scroll through P1 through
P6).
10. Once a timer menu (P1-P6) has been selected, press TIME KEY
to start the program. Refer to Controller Programming on pages 7 and 8
to change programmed time. The digital readout will count down,
displaying the remaining time. When the timer reaches 5 minutes
remaining, the timer will display “5” and will beep for 5 seconds. The
digital readout will display in hours and minutes until it reaches less than
one minute. When time remaining is less than a minute, the digital
read out will count down in seconds. At the end of the timed cycle, the
digital readout will flash “000” and an alarm will sound until the TIME
KEY is pressed. The digital readout will display the currently selected
timer (i.e. “P1”), indicating that the cabinet is ready to hold product.
11. Remove the product pan from the cabinet.
12. If holding is finished and cabinet is not needed for an extended time,
turn the TOGGLE SWITCH to “OFF” and perform cleaning procedure as
described on page 8.
Timer Keys
On/Off
Toggle Switch
NOTE: Program timer
defaults to “P1” each time
the unit is turned OFF
then back ON.
Digital Readout
(one for each key)
6
Temperature
Key
*Increase/Decrease Keys
top for timers 1,2,3; bottom for timers 4,5,6
CONTROLLER PROGRAMMING
To enter into program
mode, display must be in
operating mode and not
in a timing cycle.
NOTE: Each module can
be programmed individually.
TEMP setpoint range:
122°F to 195°F.
SETPOINT
TEMPERATURE
(Program Mode)
SETTING INDIVIDUAL HEATER TEMPERATURE SETPOINTS
(in programming mode using P1 thru P6)
NOTE: If P1 is not displayed, press ARROW KEY
1. With appropriate P# selected, press and hold the TEMP KEY
for approximately 2 seconds, the display will flash the current setting for the lower heater; the lower heat indicator light will be ON.
2. Press either INCREASE KEY* or DECREASE KEY*
to change the temperature.
3. To select the heater setting, press and release the TEMP
KEY . The display will flash the current setting for the
heater.
4. Press either INCREASE KEY or DECREASE KEY to
change the temperature.
5. When done, press and hold the TEMP KEY for 2 seconds.
Changes will be saved. If no button is pressed, controller will
automatically exit and changes will be saved.
Timer Keys
Digital Readout
(one for each key)
Temperature
Key
On/Off
Toggle Switch
*Increase/Decrease Keys
top for timers 1,2,3; bottom for timers 4,5,6
Controller
See next page for instructions
to program timers
7
CONTROLLER PROGRAMMING (Continued)
To enter into program
mode, display must be in
operating mode and not
in a timing cycle.
NOTE: Each module can
be programmed individual-
TIMER range:
1 minute to 9 hours, 59 min.
TIMER
(Program Mode)
NOTE: Timers cannot be
programmed for less than 1
minute.
PROGRAM TIMER (P1 through P6)
1. Press and hold TIME KEY until digital readout flashes.
2. Press INCREASE KEY* to add time. Each time key is
pressed, timer is increased by 1 minute. Hold key to scroll faster.
3. Press DECREASE KEY* to subtract time. Each time key is
pressed, timer is decreased by 1 minute. Hold key to scroll faster.
4. Press TIME KEY
to save changes and return to P1.
5. To program timers P2 through P6:
A. Press INCREASE KEY or DECREASE KEY
to select the desired program.
B. Repeat steps 1 through 4 above for each program
NOTE: If no key is pressed for 5 seconds, display returns to “P 1”.
Changes will be saved.
TO CANCEL TIMER: Press and hold TIME KEY for 2 seconds.
Timer Keys
Digital Readout
(one for each key)
Temperature
Key
*Increase/Decrease Keys
top for timers 1,2,3; bottom for timers 4,5,6
On/Off
Toggle Switch
CHANGING TEMPERATURE SCALE
1. Press the temperature button until the display starts flashing.
Then, press both the INCREASE and DECREASE KEYS at the
same time until °F is displayed.
2. Press the INCREASE KEY or DECREASE key to toggle between
°F and °C.
3. Once desired scale is selected, press the TEMPERATURE KEY
to save and exit.
Note: If F is not displayed after pressing both the INCREASE and DECREASE KEYS, then the controller does not have the proper software. Contact Carter-Hoffmann Technical Service for a replacement
controller.
8
CLEANING PROCEDURES
CAUTION:
ELECTRIC SHOCK
HAZARD
Disconnect appliance from
electric power before cleaning.
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns. Allow appliance to cool
before cleaning.
IMPORTANT: DO NOT
spill or pour water into controls,
control panel or wiring. Water
damage is not covered by
warranty.
CAUTION:
Beware of sharp
edges on sheet metal during cleaning, especially
during removal of grease filters.
1. After all food products have been removed from the cabinet, turn the
power switch to “OFF” and allow the cabinet to cool. Unplug cabinet.
2. Remove the interior product caddy from the cabinet by placing your
hands on the ceiling of the caddy and slide it toward you. Clean pa ns
and product caddy with a mild detergent. Rinse and allow to air dry.
(The pans and caddy may be run through a commercial dishwasher).
If you have a VCNH3W2S-CVR, it will have integrated pan covers
inside the caddy. Lift up lid to release from notches in the back of the
caddy and pull out. Wash with mild detergent and rinse with clean
water. Allow all parts to air dry before reinstalling.
3. Wipe cabinet and inside surface of warming cavity with a clean towel
moistened with cleaning solution (see Recommended Tips below).
Take care not to get moisture into any vents, internal controls or electrical components.
4. Rinse by wiping with a clean towel moistened with clean water. Allow
to air dry.
5. Inspect and clean the areas where there are vents, making sure no
water gets into the internal controls or electrical areas of the cabinet.
6. Reconnect power cord to properly grounded electrical receptacle.
Interior product caddy
Interior product caddy (installed)
(removed)
VCNH3W2S-CVR pan lids
Cleansers, detergents, degreasers, sanitizers, or bleaching agents that contain chlorides or phosphates will cause
permanent damage to stainless steel products. The damage appears as pits, eruptions, voids, small holes, severe
discoloration or dulling of the metal finish. Water with high chloride content can also damage stainless steel.
CAUTION
If unsure of your water quality, we recommend you have it tested. THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR, AND IS NOT COVERED BY THE WARRANTY.
RECOMMENDED TIPS FOR CLEANING STAINLESS STEEL
Purpose Frequency Cleaning Agent Method of Application
Routine Daily Soap, ammonia Sponge with cloth, rinse with clear water cleaning
detergent and water and wipe dry.
Smears/ As Stainless steel cleaner Rub with soft cloth as directed on package.
Fingerprints needed or similar products Rub in direction of grain of stainless steel.
Do not use on vinyl trim.
Stubborn Daily Any chloride-free Apply with damp sponge or cloth. Rub in
spots and as or direction of grain of stainless steel. Rinse
stains needed phosphate-free thoroughly, especially if cleaner contains
cleaner chlorine bleach, do not use on vinyl trim.
Hard water Daily Vinegar Swab with cloth.
spots as needed Rinse with water and wipe dry.
9
120 volt Version
WIRING DIAGRAMS
208 volt, 230 volt and
240 volt Versions
10
PARTS LISTS
VCNH3W2S or VCNH3W2S-CVR
Crisp ‘N Hold Station
1600 watts, 120v, 14.3 amps, 60Hz, 1 Ph,
NEMA 5-20P
Part Number
18305-0071 Rubber foot
18312-0418 Controller label
18600-0049 Hi-limit thermostat
18602-0030 On/Off switch
18602-0031 Switch boot
18602-0268 Solid state relay—25A
18603-5090 Fan wheel
18603-9099 18” Thermist er probe
18605-0017 Cord 14/3 HSJO X 11’ long
18612-0234 Heater elements, 110v 800w
18614-0272 Fan guard
18614-0322 Muffin fan
18614-0338 Motor w/ bracket 110v
18616-0264 Temperature controller
w/timers
18616-0327 Timer controller
16090-2963 Caddy assembly
16090-3531 Caddy assy.
16504-3503 Pan cover
(VCNH3W2S)
(VCNH3W2S-CVR)
(VCNH3W2S-CVR only)
VCNH3W2S or VCNH3W2S-CVR
Crisp ‘N Hold Station
1600 watts, 208v, 8.2 amps, 50/60Hz, 1 Ph,
NEMA 5-15P
Part Number
18305-0071 Rubber foot
18312-0418 Controller label
18600-0049 Hi-limit thermostat
18602-0030 On/Off switch
18602-0031 Switch boot
18602-0268 Solid state relay—25A
18603-5090 Fan wheel
18603-9099 18” Thermist er probe
18605-0015 Cord 16/3 HSJO w/ 6-16 plug
X 11’ long
18612-0409 Heater elements, 208v 800w
18614-0272 Fan guard
18614-0323 Muffin fan
18614-0339 Motor w/ bracket 208v
18616-0264 Temperature controller w/timers
18616-0327 Timer controller
16090-2963 Caddy assembly (VCNH3W2S)
16090-3531 Caddy assy.
16504-3503 Pan cover
(VCNH3W2S-CVR)
(VCNH3W2S-CVR only)
VCNH3W2S or VCNH3W2S-CVR
Crisp ‘N Hold Station
1560/1695 watts, 230/240v, 6.9/7.1 amps,
50/60Hz, 1 Ph, CE Plug
Part Number
18305-0071 Rubber foot
18312-0422 Controller label; 6 timer CE
18600-0049 Hi-limit thermostat
18602-0030 On/Off switch
18602-0031 Switch boot
18602-0268 Solid state relay—25A
18603-5090 Fan wheel
18603-9099 18” Thermist er probe
18605-0200 Cord 16/3 harmonized X 11’ long
18612-0236 Heater elements, 240v 800w
18614-0272 Fan guard
18614-0323 Muffin fan
18614-0340 Motor w/ bracket 220-240v
18616-0264 Temperature controller w/timers
18616-0327 Timer controller
16090-2963 Caddy assembly (VCNH3W2S)
16090-3531 Caddy assy.
18606-0726 Plug 16A (France, Belgium)
16504-3503 Pan cover
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
No power to unit
Not plugged in or circuit breaker tripped Check or reset circuit breaker
Connect to proper receptacle
(VCNH3W2S-CVR)
(VCNH3W2S-CVR only)
Power cord damaged Check - replace if required
Power switch damaged or defective Check - replace if required
Food dries out too
Operation where product temp is too high Check product temps going into hol ding
quickly
Temperature probe or controller defective Check proper operation or call service
Unit is on, motors
are running but no
heat
Takes too long to get
Internal wiring error
Element hi-limit trip /defective Call service technician
Improper voltage Call service technician to verify incoming
to temperature
Unit is hot
Internal wiring error Call service technician
but low or no airflow
Circulation motor has quit Call service technician
Improper voltage Call service technician to verify incoming
NOTE:
The technical content of this manual, including
any wiring diagrams, schematics, parts breakdown illustrations and / or adjustment procedures,
is intended for use ONLY by qualified tech-
nical personnel.
cabinet
technician
Call service technician
voltage matches cabinet specifications.
voltage matches cabinet specifications.
NOTE:
For warranty service, call Carter-Hoffmann direct at
800-323-9793 for authorization, we will dispatch the
nearest authorized service agency.
11
WARRANTY STATEMENT
Carter-Hoffmann Warranty:
Carter-Hoffmann (“CARTER-HOFFMANN”) warrants to the initial purchaser of its standard Carter
Line Products that CARTER-HOFFMANN will, at its option, repair or replace, during the warranty
period set forth below, any part of such products made necessary due to a defect in material or workmanship which is present when the product leaves its factory and which manifests itself d ur ing th e warranty period under normal use and service.
This warranty applies only to original equipment owned and possessed by the initial purchaser and the
warranty period begins on the date of original shipment from the CARTER-HOFFMANN factory and
extends as follows: to component parts and labor for 12 months; to refrigeration compressor unit for
one year (limited to replacement only - not to include labor for removal, repair or replacement).
Repair or replacements under this warranty will be performed, unless otherwise authorized in writing
by CARTER-HOFFMANN, at its factory. All parts or components to be repaired or replaced under this
warranty are to be shipped prepaid to CARTER-HOFFMANN, with reimbursement credit for such part
or component to be given if found by CARTER-HOFFMANN to be defective.
CARTER-HOFFMANN neither makes nor assumes and does not authorize any other person to make or
assume any obligation or liability in connection with its pro ducts other than that covered in this warranty. This warranty applies only within the continental United States and Canada. In Alaska and Hawaii, this warranty applies only to and is limited to the supply of replacement parts.
Warranty Exclusions and Limitations:
Any implied warranty of merchantability or fitness for a particular purpose is hereby specifically dis-
claimed by CARTER-HOFFMANN. There are no warranties, expressed or implied, which extend be-
yond the description on the face hereof. This warranty does not cover and CARTER-HOFFMANN shall
not under any circumstances be liable for any incidental, consequential or other damages (such as injury to persons or property, loss of time, inconvenience, loss of business or profits, or other matters not
specifically covered) arising in connection with the use of, inability to use, or failure of these products.
Specifications subject to change through product improvement and innovation.
Carter-Hoffmann, LLC
1551 McCormick Ave.
Phone: 847-362-5500 ● Toll free ( USA and Canada): 800-323-9793
Sales & Marketing E-mail: sales@carter-hoffmann.com ● Service E-mail: service@carter-hoffmann.com
Company Website: www.carter-hoffmann.com
Mundelein, IL 60060
Fax: 847-367-8981
12
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