Carrier Access AB II User Manual

Access Bank II

REMOTE MONITOR USER’S GUIDE

5395 Pearl Parkway

Boulder, CO 80301-2490

http://www.carrieraccess.com

Part Number 770 - 0099
Revision: 1.0 6/99

fax [phone]

Copyright© 1999 Carrier Access Corporation. All rights reserved.
The information presented in this manual is subject to change without notice and does not represent a

commitment on the part of Carrier Access Corporation. The hardware and software described herein are
furnished under a license or non-disclosure agreement. The hardware, software and manual may be used or
copied only in accordance with the terms of this agreement. It is against the law to reproduce, transmit,
transcribe, store in a retrieval system, or translate into any medium - electronic, mechanical, magnetic, optical,
chemical, manual or otherwise - any part of this manual or software supplied with the Access Exchange for any
purpose other than the purchaser’s personal use without the express written permission of Carrier Access
Corporation.

The Carrier Access Logo is a registered trademark of Carrier Access Corporation.
The i nformation contained in this manual applies to Carrier Access Co rpor ation’s Access Exchange.

Welcome i

Access

Bank II

Access

Bank II

modem

Access Bank II

Welcome to Access Bank II T1 Voice Switch & Data Multiplexer from Carrier Access Corporation.
Access Bank II connects your company’s telephony and data networks to outside public and private
network DS1 services with up to 3.072 Mbps of synchronous bandwidth capacity.
The Access Bank II combines the functions of intelligent Channel Service Units (CSUs)/Data Ser­vice Units (DSUs), digital cross-connect (DCS), and digital voice switch into one product.
The Remote Monitor provides a convenient and user-friendly software interface for configuring,
monitoring, and testing the performance of the Access Bank II. The Access Bank II Remote Monitor
software interface connects to the Access Bank II through the RS-232 Management/Data Port on the
front control panel. Once the Remote Monitor application is installed on an IBM-compatible PC, you
can connect to the RS-232 Management port through a Hayes compatible modem or through a direct
connection. The Remote Monitor application can also be used from a remote PC for dial-in/dial-out
management over a separate PSTN (Public Switched Telephone Network) analog line.

Remote
Monitor
Software
on PC

Remote
Monitor
Software
on PC

PSTN

modem

ii

The Access Bank II Remote Monitor User’s Guide describes how to set up and configure the Access
Bank II for first-time basic operation using the MS Win dows 95/ 98/NT-based Remote Monitor appli­cation installed on a PC.
The Access Bank II is a family of intelligent T1 voice and data multiplexers, available in the
following models:

• Access Bank II

• Access Bank II SNMP

• Access Bank II SDSL

• Access Bank II SNMP SDSL

• Access Exchange (Access Exchange is not covered in this manual. For
information about using Remote Monito r with Access Exchange, see the Acce ss

Exchange Remote Monitor User’s Guide.)

0.0.1 Access Bank II

The basic model of the Access Bank II provides dual-port T1 voice and data multiplexing, and is
equipped with integrated pairs of Channel Service Units (CSUs) and Data Service Units (DSUs). It
supplies up to 3.072 Mbps of synchronous bandwidth capacity for connecting customer premises
telecommunications equipment to public and private network DS1 services. A V.35 port for internet
or router connections may be configured for up to 1.5 Mbps on one T1, while all 24 voice channels
are terminated on a second T1. A single T1 with a mixture of voice and data can also be used.

0.0.2 Access Bank II SNMP

The Access Bank II SNMP offers all of the features of the Access Bank II, with the following
additional features:

• An embedded Simple Network Management Protocol (SNMP) agent supporting
MIB-II and standard MIBS for T1 and V.35 via TCP/ IP over a 10base-T Ethern et
connection.

• A Command Line Interface (CLI ) for local or r emote management via RS-232 or
telnet connections.

Welcome

iii

0.0.3 Access Bank II SDSL

The Access Bank II SDSL provi des T1 voice and data multiplexing, and is equip ped wi t h in te grated
Channel Service Unit (CSU) and Data Service Unit (DSU). It supplie s up to 1.536 Mbps of
synchronous bandwidth capacity for connecting customer premises telecommunications equipment
to public and private network DS1 services. In the place of the second T1, the Access Bank II SDSL
provides an SDSL port. Some of the benefits of using SDSL are as follows:

• Because SDSL connect ions are di gital from end t o end, the dat a trans fer rates are
optimized.

• SDSL connections use standard copper phone wires for connections to routers
and other data applications.

0.0.4 Access Bank II SNMP SDSL

The Access Bank II SNMP SDSL offers all of the features of the Access Bank II, with the following
additional features:

• An embedded Simple Net w ork Mana gemen t Prot oc ol (SNMP) agent supporting
MIB-II and standard MIBS for T1 and V.35 via TCP/ IP over a 10base-T Ethern et
connection.

• A Command Line Interface (CLI ) for local or r emote management via RS-232 or
telnet connections.

• Because SDSL connect ions are di gital from end t o end, t he data transfe r rates are
optimized.

• SDSL connections use standard copper phone wires.

iv

CONTENTS

Access Bank II

Access Bank II ....................................... ...............................................................ii

Access Bank II SNMP ........................... ...............................................................ii

Access Bank II SDSL ............................ ..............................................................iii

Access Bank II SNMP SDSL ................. ..............................................................iii

Getting Started

System Requirements ....................................... ..... .......................... .................................1-1

Software Installation ............................................... ...........................................................1-2

Installing Remote Monitor ........... ........... ............. ....... ...... ....... ...... ....................1-2

Creating a Shortcut on the Desktop ...... ...........................................................1-2

Software Overview .................. ....... ...... ....... ...... ..... ...........................................................1-2

Connecting the PC Directly to the Access Bank II ... ...........................................................1-4

Connecting a Modem to the Access Bank II

for Remote Access ...................................................... ...........................................................1-5

Starting Up Remote Monitor .................. ...........................................................1-6

Pull-Down Menus ................................................... ...........................................................1-7

Setting Up Remote Monitor .................................... ...........................................................1-8

Setting Up Remote Management .......... ...........................................................1-9

Connecting to the Access Bank II ......... .........................................................1-10

Help ............................... ........................ .......................... ............................... 1-12

General Rules and Tips for Using the Remote Monitor ....................................................1-13

Reading and Sending Screens .............. .........................................................1-13

Screen Flagging .................................... .........................................................1-15

Changing to a New Product .................. .........................................................1-15

Saving Configurations ......... ....... ...... ..... .................... ...... ....... ...... ....... ...... .....1-15

Loading Configurations ......................... .........................................................1-16

Miscellaneous ......... ............. ............. ..... ................................. ............. ...........1-16

System Setup

System Setup Screens ................................ ...... ..... .......................... ....... ...... ....... .............2-1

Flagging Changed Screens ................... ...........................................................2-1

Names Screen ....................................... ...........................................................2-2

Problem Reporting Screen .................... ...........................................................2-3

The System Clock Screen ..................... ...........................................................2-4

The SNMP Screen ................................ ...........................................................2-4

T1 Setup

T1 Setup ................................................................. ...........................................................3-1

System Clock Source ............................ . ...... ...... ....... .......................................3-2

T1 Hardware Setup ............................... ...........................................................3-2

T1 Definitions .......................................................... ...........................................................3-3

Framing: D4 or ESF .............................. ...........................................................3-3

v

Line Coding: AMI or B8ZS ..................... .......................................................... 3-3

CSU On/Off: Ignore or Detect ................ .......................................................... 3-3

PRM Type: AT&T 54016 or ANSI T1.403 ......................................................... 3-3

Self Test: OFF or ON ............................. .......................................................... 3-3

Line Build Out (LBO): ............................. .......................................................... 3-4

Data Port Setup

V.35 Data Port Setup .............................................. .......................................................... 4-1

Setting the Speed Option ....................... .......................................................... 4-1

Setting the Receive Timing Option ......... .......................................................... 4-1

Setting the Data Option .......................... .......................................................... 4-1

Setting the DSU Option .......................... .......................................................... 4-1

Setting the Clock Option ........................ .......................................................... 4-1

Setting the CTS Control Option ............. .......................................................... 4-2

RS-232 Data Port Setup

RS-232 Data Port Setup ......................................... .......................................................... 5-1

Setting the Synchronous Data Rate or Asynchronous Subrate ........................ 5-1

Synchronous Data Rate Option ............. .......................................................... 5-2

Asynchronous Subrate Options ............. .......................................................... 5-3

Connections

Static Connections .................................................. .......................................................... 6-1

Connecting Individual Channels ............ .......................................................... 6-2

Configuring Contiguous Channels ......... .......................................................... 6-3

Channel Type .......................................................... .......................................................... 6-3

Performance

The Event Log Screen ............................................ .......................................................... 7-1

Retrieving Events from the Event Log .... .......................................................... 7-4

Clearing the Event Log .......................... .......................................................... 7-4

T1 History ............................................... .......................................................... 7-4

Definitions .............................................. .......................................................... 7-5

T1 History (Last 24 Hours) ..................... .......................................................... 7-6

Maintenance

Testing .................................................................... .......................................................... 8-1

Loopback Configuration ......................... .......................................................... 8-1

Internal BERT Configuration .................. .......................................................... 8-3

Analog Ports ............................................................ .......................................................... 8-4

Update Interval ....................................... .......................................................... 8-5

LEDs ....................................................................... .......................................................... 8-8

System LEDs .................. ....... ...... ....... ... ............................ ...... ....... ...... ....... .... 8-9

DIP Switches ........................................................... ........................................................8-10

vi

System Requirements

Chapter 1

Getting Started

1.1 System Requirements

Minimum PC requirements for operating the Remote Monitor management station are:

• Intel 486 Pentium 100 MHz (minimum) CPU, or compatible

• 16MBytes RAM

• 10Mbytes available hard disk space

• VGA monitor with 800 x 600 resolution and 16-bi t color reco mmended (640 x 480, 8-b it
color minimum)

®

• Windows

• Keyboard

• Mouse

• Monitor

• A CD-ROM or 3.5” diskette drive

95/98/NT

1-1

1.2 Software Installation

1.2.1 Installing Remote Monitor

The Remote Monitor software is designed to operate on the Windows® 95/98/NT environment. It is

distributed on CD-ROM or on six 3 ½ “ diskettes.

1.2.1.1 Install from CD-ROM

1. Exit any applications you have running.

2. Place the CD-ROM into your PC.

3. Open the setup.exe file.

4. The Install Wizard is displayed.

5. Follow the instructions on the screen.

6. Once the installation is complete, restart Windows.

1.2.1.2 Install from Diskettes

1. Insert Disk 1 of the Remote Monitor software into your floppy disk drive (usually A:).

®

2. Select Run from the Start button of Windows

3. Select and execute the setup.exe file.

4. The Install Wizard is displayed.

5. Allow default location installation or select an alternative.

6. Insert the remaining disks when prompted.

7. Finish the installation.

95.

1.2.2 Creating a Shortcut on the Desktop

1. In your Windows Explorer window, display the contents of the folder in which the Remote
Monitor software resides.

2. Right click on the CAC Remote Monitor file name.

3. Left click on the Create Shortcut entry.

4. Drag the resultant shortcut icon to your desktop.

1.3 Software Overview

The following figure provides an overview of the organization of the Remote Monitor screens.

1-2

Software Overview

Remote
Monitor

System

Setup

T1 Setup

Remote

Management

Names

Problem

Reporting

System Clock

SNMP

Data Port

Setup

Connections

Performance

Maintenance

V.35 Port

RS-232 Port

Static

Connections

Channel/Signal

Type

Event Log

T1 History

Maintenance

Testing

Analog Port

LEDs

DIP Switches

1-3

1.4 Connecting the PC Directly to the Access Bank II

e

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The RS-232 Management cable (provided) is equipped with a male 26-pin D-type subminiature
connector on the end that mates with the secondary RS-232 connector pins of the Management port,
and a female 25-pin connector on the DCE end for connection to the RS-232 communications
interface of the PC.

D-SUB-26 (male)

SECONDARY

16 SRXD

10 SDTR

RS-232 Management Port
on Access Bank II

CARRIER ACCES S
CORPORATION

DCE-DB-25

BRAID

(female)

1 SHIELD 1 SHIELD

7 GND

14 STXD

19 SRTS
13 SCTS

12 SCD

GND
TXD
RXD

RTS
CTS
DTR

CD

7 GND
2 TX
3 RX

4 RTS

5CTS

20DTR

8CD

Local PC with Remot

Monitor Software

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3RUWRQ$FFHVV%DQN,,

To connect a local PC to the Access Bank II using the RS-232 Management Cable:

1. Set the System Configuration Local/Remote DIP switch 1 on the Access Bank II Control
Panel to the Remote mode.

1-4

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0DQDJHPHQW3&

Connecting a Modem to the Access Bank II for Remote Access

GND

TXD

RXD

RTS

CTS

DTR

BRAID

560DQDJHPHQW

Local PC with Remote

3671

1.5 Connecting a Modem to the Access Bank II for Remote Access

The RS-232 Management cable (provided) is equipped with a male 26-pin D-type sub-miniature
connector on the end that mates with the secondary RS-232 connector pins of the Management port,
and the female 25-pin connect or on t he DCE end . To connect the Access Bank I I to a modem, use the
DCE end with a Carrier Access Corporation null modem converter.

10 ft.

CARRIER ACCESS
CORPORATION

3RUWRQ$FFHVV%DQN,,

D-SUB-26 (male)

SECONDARY

RS-232 Management
Data Port on

1XOO

0RGHP

'%0WR'%0
1XOO0RGHP

10 ft.

1 SHIELD 1 SHIELD

7 GND
14 STXD
16 SRXD

19 SRTS
13 SCTS

10 SDTR

12 SCD

Access Bank II

CD

7 GND
2 TX
3 RX
4 RTS

5CTS

20DTR

8CD

0RGHP

DCE-DB-25

(female)

Local PC with Remote

Monitor Software

&RPP3RUWRQ
0DQDJHPHQW3&

56&DEOH

0RGHP

D-SUB-26 (male)

SECONDARY

1 SHIELD 1 SHIELD

7 GND

14 STXD

16 SRXD

19 SRTS
13 SCTS

10 SDTR

12 SCD

RS-232 Management

Data Port on

Access Bank II

BRAID

GND
TXD
RXD
RTS
CTS
DTR

CD

7 GND
2 TX
3 RX
4 RTS

5CTS

20DTR

8CD

DCE-DB-25

(female)

Monitor Software

1-5

To connect the Access Bank II to a modem:

1. Connect the PC to a modem using a standard modem cable.

2. Connect a modem to the Access Bank II using the CAC Remote Management Cable and a
Null modem adapter.

3. On the Access Bank II control panel, set System Configuration Local/Remote DIP switch 1
to Remote mode.

Caution: Null modem adapter or cable must adhere to the wiring diagram

shown above for the Remote Monitor software to operate correctly in this
mode.

1.5.1 Starting Up Remote Monitor

Once installation is complete and the PC is cabled to either a modem or the Access Bank II, launch
the Remote Moni tor application.

To launch the application:

1. Double click the CAC Remote Monit or icon or launch the Remote Moni tor application from
the Windows Explorer. The first screen displayed is the Remote Management screen with a
warning window.

1-6

Pull-Down Menus

Now that you have successfully loaded and l aunched the Remote Mon itor, you must set it up to work
with your Access Bank II. The setup process should proceed in the following order:

1. Select the correct product.

2. Set up Remote Management.

3. Connect the Remote Monitor to the Access Bank II.

4. Set up all screens for correct operation.

5. Send all screens to the Access Bank II.

1.6 Pull-Down Menus

The Access Bank II application contains three pull-down menus—File, Connection, and Help. The
File pull-down menu allows you to select the specific CAC product you are using, and manage
specific configuration files. The Connection pull-down menu contains operations associated with
communications to the Access Bank II. The Help pull-down menu allows you to access online help
for the active screen.

1-7

1.7 Setting Up Remote Monitor

Use the procedures in this section to set up and configure Remote Monitor.

1.7.0.1 Selecting the Current Product

The first thing you must do is set the Remote Monitor for the product you intend to manage. The
Remote Monitor software is a multi-product package.

1. From the File menu, select New Product..., then select your product from the list.

Alternate Method

1. Select the down arrow in the Current Product field to access the pull-down menu shown
below.

2. Select your product from the menu.

.

1-8

Setting Up Remote Monitor

A dialog box appears, asking if you want to save this configuration.

3. Select the Yes button to save your configuration.

1.7.1 Setting Up Remote Management

The next thing you must do is set up remote management for your Access Bank II on the Remote
Management screen. You cannot conn ect t he re mo te mana gemen t PC t o t he Access Bank II until this
is done. The Remote Management screen should still be displayed.

You can set up for either direct connection or modem connection on the Local Comm Settings
window of this screen. The following procedure is for direct connection only.

1. Select Direct Connection from the Connect Via ... section of the Remote Management sc reen.

2. Select the comm port and baud rate in the Local Comm Settings section of the Remote Man­agement screen.

1-9

The baud rate must be se t to match t he baud r ate o f the Access Bank I I. The facto ry def ault is

9600.

3. DO NOT change any settings in the Access Bank II Port Settings window. These settings are
used only when you are using a modem connection.

1.7.2 Connecting to the Access Bank II

Use the Connection menu to connect to the Access Bank II, and later to perform operations
associated with communications between the Remote Monitor software and the Access Bank II.

1. Attempt to establish a connection.

1. Pull down the Connection menu and click on Connect, or

2. Click on Connect Now, or

3. Click on the connect icon on the toolbar.

Note: If the remote management settings were not made corre ctly, the co nnection

will not succeed, and a message will appear telling you to check the serial port and
baud rate settings.

1-10