40MKCB / 24AHA4 / 124ANS
40MKQB / 25HHA4 / 224ANS
High---Wall Ductles s Split System
Sizes 18 to 32
Service Manual
TABLE OF CONTENTS
PAGE
SAFETY CONSIDERATIONS1.........................
INTRODUCTION1...................................
MODEL / SERIAL NUMBER NOMENCLATURES2........
STANDARD FEATURES AND ACCESSORIES3...........
SPECIFICATIONS4..................................
DIMENSIONS5......................................
CLEARANCES6.....................................
ELECTRICAL DATA7................................
POWER AND CONNECTING CABLES8.................
CONNECTION DIAGRAMS9..........................
REFRIGERATION CYCLE DIAGRAMS13................
REFRIGERANT LINES14.............................
SYSTEM EVACUATION AND CHARGING14.............
SEQUENCE OF OPERATION15........................
TROUBLESHOOTING16..............................
APPENDIX24.......................................
SAFETY CONSIDERATIONS
Installing, starting up, and servicing air--conditioning equipment
can be hazardous due to system pressures, electrical components,
and equipment location (roofs, elevated structures, etc.).
Only trained, qualified installers and service mechanics should
install, start--up, and service this equipment.
Untrained personnel can perform basic maintenance functions such
as cleaning coils. All other operations should be performed by
trained service personnel.
When working on the equipment, observe precautions in the
literature and on tags, stickers, and labels attached to the
equipment.
Follow all safety codes. Wear safety glasses and work gloves. Keep
quenching cloth and fire extinguisher nearby when brazing. Use
care in handling, rigging, and setting bulky equipment.
Read this manual thoroughly and follow all warnings or cautions
included in literature andattached to the unit. Consult local
building codes and National Electrical Code (NEC) for special
requirements. Recognize safety information. This is the safety--alert
!
!
symbol
instructions or manuals, be alert to the potential for personal injury.
Understand these signal words: DANGER, WARNING, and
CAUTION. These words are used with the safety--alert symbol.
DANGER identifies the most serious hazards which will result in
severe personal injury or death. WARNING signifies hazards
which could result in personal injury or death. CAUTION is used
to identify unsafe practices which may result in minor personal
injury or product and property damage. NOTE is used to highlight
suggestions which will result in enhanced installation, reliability, or
operation.
. When you see this symbol on the unit and in
!
ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in personal
injury or death.
Before installing, modifying, or servicing system, main
electrical disconnect switch must be in the OFF
position. There may be more than 1 disconnect switch.
Lock out and tag switch with a suitable warning label.
!
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment
damage or improper operation.
Do not bury more than 36 in. (914 mm) of refrigerant pipe
in the ground. If any section of pipe is buried, there must be
a 6 in. (152 mm) vertical rise to the valve connections on
the outdoor units. If more than the recommended length is
buried, refrigerant may migrate to the cooler buried section
during extended periods of system shutdown. This causes
refrigerant slugging and could possibly damage the
compressor at start--up.
WARNING
!
WARNING
EXPLOSION HAZARD
Failure to follow this warning could
result in death, serious personal injury,
and/or property damage.
Never use air or gases containing
oxygen for leak testing or operating
refrigerant compressors.Pressurized
mixtures of air or gases containing
oxygen can lead to an explosion.
CAUTION
INTRODUCTION
This Service Manual provides the necessary information to service,
repair, and maintain the MK family of air conditioners and heat
pumps. Section 2 of this manual is an appendix with data required
to perform troubleshooting. Use the Table of Contents to locate a
desired topic.
Page 2
MODEL / SERIAL NUMBER NOMENCLATURES
INDOOR UNIT
40MK318
40= FAN COIL UNIT
MK =MODEL
SYSTEM TYPE
C = COOLING ONLY
Q=HEATPUMP
MAXIMUM NUMBER OF FAN COIL UNITS THAT
CAN BE CONNECTED TO THE OUTDOOR UNIT
B=1:1
Use of the AHRI Certified
TM Mark indicates a
manufacturer’s
participation in the
program For verification
of certification for individual
products, go to
www.ahridirectory.org.
0115
V
00001
Manufacturing Site
Serial Number
®
2
Page 3
STANDARD FEATURES AND ACCESSORIES
Table 1—Standard Features
Ease Of Installation
Indoor and Outdoor Compact SizeS
Outdoor Unit Wall Mounting KitA
Outdoor Unit Stacking KitA
Indoor Mounting BracketS
Comfort Features
Microprocessor ControlsS
Wireless Remote ControlS
Automatic Air Swe epS
Air Direction ControlS
Auto Restart FunctionS
Cold Blow Protection On Heat PumpsS
Turb o M od eS
Silence ModeS
Follow MeS
Energy Saving Features
Sleep Mo deS
Stop/Start TimerS
46 ° F Heating Mode (Heating Setback)S
Safety And Reliability
3 Minute Time Delay For CompressorS
Over Current Protection For CompressorS
Crankcase Heater (standard on size 30 Heat Pump)A
Indoor Coil Freeze ProtectionS
Indoor Coil High Temperature Protection On Heat PumpsS
Condenser High Temperature Protection On Heat PumpsS
Accumulator On Heat PumpsS
Ease Of Service And Maintenance
Cleanable FiltersS
DiagnosticsS
Liquid Line Pressure TapsS
Suction And Discharge Pressure TapsS
On high wall fan coils, the condensate pump has a lift capability of
12 ft (3.6 m) on the discharge side with the pump mounted in the
fan coil or 6 ft (1.8 m) on the suction side if the pump is remote
mounted. The pump is recommended when adequate drain line
pitch cannot be provided, or when the condensate must move up to
exit.
Wired Remote Controller
For applications where the use of wireless remote control is not
desired, the MK units can be controlled by means of a wired
wall--mounted control with an LCD display.
A07892
Fig. 1 – Condensate Pump Accessory
Table 2—Accessories
Part NumberDescriptionFor Models
KSACN0101A A A Wire d Remote ControlOnly Sizes 18, 22
Indoor Vol t a ge , Phase, Cycle V/Ph/Hz208/230--1--60208/230--1--60208/230--1--60208/230--1--60208/230--1--60208/230--1--60208/230--1--60208/230--1--60
Power SupplyIndoor and outdoor units have dedicated power supply
MCA (Outdoor)A.11.814.118.318.312.57.616.517.2
MOCP -- Fuse Rating
(Outdoor)
MCA (Indoor)A.11111111
MOCP -- Fuse Rating
(Indoor)
Unit WidthIn.36.936.944.544.544.544.536.944.5
Unit HeightIn .31.131.137.137.137.137.131.1.1
Unit DepthIn.14.614.617.117.117.117.114.6.1
Net WeightLbs.146.0148. 0183.0184.0184.0.0161.0196.0
AirflowCFM12851285190026152615261512852615
Unit WidthIn.46.746.757.157.157.1.157.157.1
Unit HeightIn .13.413.413.413.413.4.413.413.4
Unit DepthIn.10.210.210.410.410.4.410.410.4
Net WeightLbs.37. 537.555.155.155.1.155.155.1
Number of Fan Speeds44444444
Airfl ow (lowe st to highest)CFM475/570/695/710475/570/695/710525/685/834/847525/685/834/847525/685/834/847525/685/834/847525/685/834/847525/685/834/847
Sound Pressure (lowest to
highest)
Air throw DataFt.2020252525252525
24AHA418A003
124ANS018000
Standar dStandar dStandar dStandar dStandar dStandar dStanda rdStandard
OptionalOptionalN/AN/AN/AN/AN/AN/A
24AHA424A003
124ANS024000
° F55~125 (--20°F w / Low--Am bi e nt Kit)55~125 (--20°F w / Low--Am bi e nt Kit)
* Liquid line needs to be insulated
** Refer to Ductless Split System Long Line Guide f or additional information. Long Line accessories required beyond 80 ft (24.4 m).
Legend
SEER -- ---- Seasonal Energy Efficiency Ratio
EER -- -- -- Energy Efficiency Ratio
MCA -- -- -- M i n i m u m C i r c u i t A m p s
MOCP -- -- -- M a x . O v e r -- -- -- C u r r e n t P r o t e c t i o n
24AHA436A006
124AES036000
25HHA424A003
224ANS024000
Indoor and outdoor units have dedicate d
25HHA430A003
224ANS030000
power supply
0
4
Page 5
DIMENSIONS -- INDOOR
High wall Indoor Unit size
(BTU/Hr)
AC
18K and 22K13.39 (343)46.69 (1186)10.16 (258)17 (7.71)
28K and 32K13.38 (340)57.09 (1450)10.43 (265)25 (11.34)
HP
24K and 28K13.38 (340)57.09 (1450)10.43 (265)25 (11.34)
*Permissible limits of the voltage range at which unit will operate satisfactorily.
LEGEND
FLA -- F u l l L o a d A m p s
HACR-- Heating, Air Conditioning, Refrigeration
LRA-- Locked Rotor Amps
NEC-- National Electrical Co de
RLA--RatedLoadAmps(compressor)
*Permissible limits of the v o ltage range at which the unit will operate satisfactorily
**Time-- Delay fuse.
Complies with 2007 requirements of ASHRAE Standards 90.1
NOTES:
1. In compliance with NEC requirements for multi--motor and combination load equipment (refer to NEC Articles 430 and 440), the overcurrent protective device for the unit
shall be fuse or equipped with a breaker.
2. Motor RLA values are established in accordance with UL (Underwriters Laboratories) Standard 465.
7
Page 8
POWER AND CONNECTING
CABLES -- FIELD SUPPLIED
Recommended Connection Method for Power and
Communication Wiring (To minimize
communication wiring interference)
Power
The main power is supplied to both, the indoor and the outdoor
units. The field supplied connecting cable consists of three (3)
wires. Two wires are high voltage AC power and one is a ground
wire.
Consult your local building codes and the NEC (National
Electrical Code) or CEC (Canadian Electrical Code) for special
requirements.
All wires must be sized per NEC or CEC and local codes. Use
Electrical Data table MCA (minimum circuit amps) and MOCP
(maximum over current protection) to correctly size the wires and
the disconnect fuse or breakers respectively.
Per caution note, only copper conductors with a minimum 300 volt
rating and 2/64--inch thick insulation must be used.
Communication Wiring:
A separate shielded copper conductor only, with a minimum 300
volt rating and 2/64--inch thick insulation, must be used as the
communication wire from the outdoor unit to the indoor unit. To
minimize voltage drop of the communication wire, use the wire
size and maximum lengths shown in table 11.
Wiring:
Table 11—Maximum Lengths
Wire SizeLength ft. (m)
18AWG50 ft. (15 m)
16AWG50 ft. (15 m) to 100 ft. (30 m)
!
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment
damage or improper operation.
S Wires should be sized based on NEC and local codes.
S Use copper conductors only with a minimum 300 volt
rating and 2/64 inch thick insulation.
!
ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in persona l injury or
death. The kit requires high voltage (230V) non--metallic field
wire to connect the indoor unit to the kit in the outdoor unit.
Some regions may require metal conduit for this wire. Check
relevant local building codes before installing. DO NOT USE
regular low voltage (24V) thermosta t wire for communication
wiring between indoor unit and kit in outdoor unit.
!
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment
damage or improper operation.
S Be sure to comply with local codes while running wire
from indoor unit to outdoor unit.
S Every wire must be connected firmly. Loose wiring
may cause terminal to overheat or result in unit
malfunction. A fire hazard may also exist. Therefore, be
sure all wiring is tightly connected.
S No wire should be allowed to touch refrigerant tubing,
compressor or any moving parts.
S Disconnecting means must be provided and shall be
located within sight and readily accessible from the air
conditioner.
S Connecting cable with conduit shall be routed through
hole in the conduit panel.
CAUTION
WARNING
CAUTION
8
Page 9
CONNECTION DIAGRAMS
INDOOR TERMINAL BLOCK
YL2L1C
SEE NOTE #3
Y
NOTES:
1. Symbols are electrical representation only.
2. To be wired in accordance with National
Electric N.E.C. and local codes.
3. Use copper conductors only. Use conductors
suitable for at least 75ºC (167ºF). Use 18 AWG
wires with 2/64” insulation minimum. For wires
longer than 50 ft. use 16 AWG wires.
4. If any of the original wire, as supplied must
be replaced, use the same or equivalent wire.
5. Check all electrical connections inside kit for
tightness.
LEGEND
BLK
YEL
230V
24V
BLK
C
BRN
CONTROL VOLTAGE
BLK
BRN
Y
C
ADAPTER KIT
IN OUTDOOR UNIT
FACTORY CONTROL WIRING (24V)
FIELD CONTROL WIRING (230V)
FACTORY CONTROL WIRING (230V)
COMPONENT CONNECTION
FIELD SPLICE
OUTDOOR UNIT TERMINALS
VOLTAGE ADAPTER KIT
WIRING DIAGRAM (AC)
Fig. 7 – 40MKCB**B / 24AHA4 or 124ANS Connecting diagram
INDOOR TERMINAL BLOCKS
YL2L1CO
SEE NOTE #3
WHT
WHT
230V
24V
RED
BLK
230V
C2
4C16
24V
CR
BLK
O
C
Y
OUTDOOR UNIT TERMINALS
YEL
BLU
Y
YEL
BLUBLU
W2 R
230V
C2
4C15
24V
ORN
O
ORN
CONTROL VOLTAGE
ADAPTER KIT
IN OUTDOOR UNIT
VOLTAGE ADAPTER KIT
WIRING DIAGRAM (HP)
NOTES:
1. Symbols are electrical representation only.
2. To be wired in accordance with National
Electric N.E.C. and local codes.
3. Use copper conductors only. Use
conductors suitable for at least 75ºC (167ºF).
Use 18 AWG wires with 2/64” insulation
minimum. For wires longer than 50 ft. use
16 AWG wires.
4. If any of the original wire, as supplied must
be replaced, use the same or equivalent wire.
5. Check all electrical connections inside kit for
tightness.
LEGEND
FACTORY POWER WIRING (230V)
FACTORY CONTROL WIRING(24V)
FIELD CONTROL WIRING (230V)
FACTORY CONTROL WIRING (230V)
COMPONENT CONNECTION
FIELD SPLICE
Fig. 8 – 40MKQB**B / 25HHA4 or 224ANS Connecting diagram
Notes:
1. Do not use thermostat wire for any connection between indoor and outdoor units.
2. All connections between indoor and outdoor units must be as shown. The connections are sensitive to polarity and will result in a fault code.
A150098
A150092
9
Page 10
CAP
BROWN
Legend:
................Model s pecic fea ture
Only for the
model which
have vertical
swing function.
C AP : C apac itor
C N 6: Fa n drive interface
C N 7: F an feed back in terface
C N_C OMP :C ompres sor s igna l
C N_L 4:Llive wire L
C N_N1: N ull line N
C N_N2: N ull line N
C N_T 0: T rans former s econda ry interface
C N_T IN: T rans former primar y interface
C N 3: P ipe tempera ture interface
C N 2: R oom tempera ture interface
C N 5: D is play boa rd interface
C N 10/11: Motor Interfa ce
C N_S WM:E mergenc y key interface
T1 _room: R oo m temperature sen sor
T2 _room: P ipe temperature s enso r
1 2 3 4 5 6 7 8
230V~ Controls signal to
voltage adapter kit in outdoor unit
Notes:
1.T o be wire d in acc ordance with Na tional E lectric N.E .C . and lo cal c odes.
2.U se C opper conductors only. Use conductors s uitable for a t lease 7 5*C(1 67*F ).
3. If a ny of the o riginal wires, a s supplied must be r eplace d, use the s ame or e quivalent wire.
Fig. 9 – 40MKC**B wiring diagram
OUTDOOR UNIT SCHEMATIC DIAGRAM
Fig. 10 – 24AHA4/124ANS 208/230 Single Phase Wiring Diagram
C AP : C apac itor
C N 6: Fa n drive interface
C N 7: F an feed back in terface
C N_C OMP :C ompres sor s igna l
Only for the
C N_VA LVE : F our way val ve s ignal
model which
C N_L 4:Llive wire L
C N_N1: N ull line N
have vertical
C N_N2: N ull line N
C N_T 0: T rans former s econda ry interface
swing function.
C N_T IN: T rans former primar y interfa ce
C N 3: P ipe tempera ture interface
C N 2: R oom tempera ture interface
C N 5: D is play boa rd interface
C N 10/11: Motor Interfa ce
C N_S WM:E mergenc y key interface
T1 _room: R oo m temperature sen sor
T2 _room: P ipe temperature s enso r
8
7
5 6
3 4
2
1
Notes:
230V~ Controls signal to
voltage adapter kit in outdoor unit
1.T o be wire d in acc ordance with Na tional E lectric N.E .C . and lo cal c odes.
2.U se C opper conductors only. Use conductors s uitable for a t lease 7 5*C(1 67*F ).
3. If a ny of the o riginal wires, a s supplied must be r eplace d, use the s ame or e quivalent wire.
Fig. 12 – 40MKQ**B wiring diagram
OUTDOOR UNIT SCHEMATIC DIAGRAM
Fig. 13 – 25HHA4/224ANS Wiring Diagram
12
Page 13
REFRIGERATION CYCLE DIAGRAMS
FIELD
PIPING
FLARE CONNECTION
COOLING
EXPANSION
DEVICE
TINU ROODTUOTINU ROODNI
LIQUID
SERVICE VALVE
HEAT
EXCHANGER
(EVAPORATOR)
FLARE CONNECTION
FLARE CONNECTION
COOLING
EXPANSION
DEVICE
SERVICE VALVE W/GAUGE PORT
SUCTION LINE
FIELD
PIPING
Fig. 14 – Cooling Only
FIELD
PIPING
LIQUID HTG
SERVICE VALVE
COMPRESSOR
HEATING
EXPANSION
DEVICE
HEAT
EXCHANGER
(CONDENSER)
TINU ROODTUOTINU ROODNI
LIQUID
TWO PHASE
HEAT
EXCHANGER
(EVAPORATOR)
FLARE CONNECTION
SERVICE VALVE
W/ GAUGE PORT
ACCUMULATOR
FIELD
PIPING
Fig. 15 – Heat Pumps
SUCTION
SUCTION
DISCHARGE
COMPRESSOR
HEAT
EXCHANGER
(CONDENSER)
REVERSING
VALV E
COOLING
HEATING
13
Page 14
REFRIGERANT LINES
t
General refrigerant line sizing:
1 The outdoor units are shipped with a full charge of R410A
refrigerant. All charges, line sizing, and capacities are based
on runs of 25 ft (7.6 m). For runs over 25 ft (7.6 m), refer to
the Residential Long Line Guide.
2 Minimum refrigerant line length between the indoor and
outdoor units is 10 ft. (3 m).
3 Refrigerant lines should not be buried in the ground. If it is
necessary to bury the lines, not more than 36--in (914 mm)
should be buried. Provide a minimum 6--in (152 mm) vertical
rise to the service valve s to preve nt re frige r ant migrat ion.
4 Both lines must be insulated. Use a minimum of 1/2--in.
(12.7 mm) thick insulation. Closed-- cell insulation is
recommended in all long-- line applications.
5 Special considera tionshouldbe giventoisola ting
interconnecting tubing from the building structure. Isolate the
tubing so that vibration or noise does not tra nsmit into the
structure.
IMPORTANT: Both refrigerant lines must be insulated
Note: For lengths greater than 25 ft. (7.6 m), refer to the Residential
*Maximum actual length not to exceed 200 ft. (61 m). Total equivalent
Note: Both lines need to be insulated using at least 1/2 inch close d
Refrigerant Charge
System
Typ e
Cooling
Only
Heat
Pump
The above additional charge is required amount for line lengths up to
Metering Device
The metering device(s) for these systems is a type B accurator. The
cooling accurator is installed with the indoor unit, while the
heating accurator is installed with the outdoor unit. One Accurator
is required for the cooling only system and two are required for the
heat pump systems. Refer to Table 15 for the accurator size.
Max Line
Length* ft(m)
Long Line Guide.
length accounts for losses due to elbows or fitting. See the Long Line
Guideline for details.
Max Elevation
(ID o ver OD) ft( m)
Max Elevation
(OD over ID) ft (m)
SThe following are the piping sizes.
Table13–PipeSizes
Unit SizeMix Phase -- inVapo r -- i n
18K3/85/8
24K3/83/4
30K3/83/4
36K3/87/8
foam insulation.
Table 14 – Charge Requirements
Nominal
Capacity
01824AHA418A003124ANS018000 40MKCB18B-- --312
02224AHA424A003124ANS024000 40MKCB22B-- --312
02824AHA430A003124ANS030000 40MKCB28B-- --312
03224AHA436A003/5/6 124ANS036000 40MKCB32B----38
02425HHA424A003224ANS024000 40MKQB24B----314
02825HHA430A003224ANS030000 40MKQB28B----311
25 ft (7.6 m). For line lengths e xceeding 25 ft. (7.6 m), additional
charge will be required. Refer to the Residential Long Line Guide.
Table 15 – Accurator Sizes
System Size
0180.046”----
022, 0240.052”0.052”0.049”
0280.059”0.057”0.055”
0320.065”----
Coolin g OnlyHeat Pumps
40MKC**B40MKQ**B25HHA4/224ANS
Pipe Sizes (in)
Outdoor UnitIndoor Unit
Chargeto
Sub--cooling Delta
from Rating Pla te
Val u e
SYSTEM EVACUATION AND
CHARGING
!
UNIT DAMAGE HAZARD
Failure to follow this caution may result in equipment
damage or improper operation.
Never use the system compressor as a vacuum pump.
Refrigerant tubes and indoor coil should be evacuated using the
recommended deep vacuum method of 500 microns. The alternate
triple evacuation method may be used if the procedure outlined
below is followed. Always break a vacuum with dry nitrogen.
gage charge hose to a charge port of the low side service
valve (see Fig. 16).
2 Connect charge hose to vacuum pump.
3 Fully open the low side of manifold gage (see Fig. 17).
4 Start the vacuum pump.
5 Evacuate using either deep vacuum or triple evacuation
method.
6 After evacuation is complete, fully close the low side of
manifold gage and stop operation of vacuum pump.
7 The factory char ge contained in the outdoor unit is good for up
to 25 ft. (8 m) of line length. For ref r igera nt line s longer than
25 ft. (8 m), add char ge, up to the maximum allowable length,
as specified in the residential Long Line Applicat ion Guide.
8 Disconnect charge hose from charge connection of the low
side service valve.
9 Fully open service valves B and A.
10 Securely tighten caps of service valves.
Outdoor Unit
Service Valve
500 microns
Low side valve
Charge hose
CAUTION
Refrigerant
Low Side
A
High Side
B
Fig. 16 – Service Valve
Manifold Gage
High side valve
Charge hose
Low side valve
Fig. 17 – Manifold
Indoor Uni
C
D
A07360
Vacuum pump
A07361
14
Page 15
Deep Vacuum
Method
The deep vacuum method requires a vacuum pump capable of
pulling a vacuum of 500 microns and a vacuum gage capable of
accurately measuring this vacuum depth. The deep vacuum method
is the most positive way of assuring a system is free of air and
liquid water (see Fig. 18).
5000
4500
4000
3500
3000
2500
2000
MICRONS
1500
1000
500
01234567
MINUTES
LEAK IN
SYSTEM
VACUUM TIGHT
TOO WET
TIGHT
DRY SYSTEM
A95424
Fig. 18 – Deep Vacuum Graph
Triple Evacuation
Method
The triple evacuation method should only be used when vacuum
pump is only capable of pumping down to 28 in. of mercury
vacuum and system does not contain any liquid water.
Refer to Fig. 19 and proceed as follows:
1 Pump system down to 28 in. of mercury and allow pump to
continue operating for an additional 15 minutes.
2 Close service valves and shut off vacuum pump.
3 Connect a nitrogen cylinder and regulator to system and
open until system pressure is 2 psig.
4 Close service valve and allow system to stand for 1 hr.
During this time, dry nitrogen will be able to diffuse
throughout the system absorbing moisture.
5 Repeat this procedure as indicated in Fig. 19. System will
then be free of any contaminants and water vapor.
EVACUATE
SEQUENCE OF OPERATION
Interface
A wireless remote control, supplied with the unit, is the interface
between the fan coil and the user. The wireless remote control has
the following characteristics:
S Capable of displaying _Cand_F with _F being the default
setting. To change the default setting, refer to the Owner’s
Manual.
S The remote control setpoint range is from 62_F(17_C) to
86_F(30_C) in increments of 1_F(1_C).
S The wireless remote control has an operating range of 25 ft.
(7.62 m).
S The same remote control can be used to control more than one
unit.
S If the remote control is lost, damaged, or the batteries are
exhausted, the system can be operated by using the manual
button (forced Auto) located under the front panel.
Manual Button
AUTO/COOL
A14359
Fig. 20 – Manual Button Location on Unit
BREAK VACUUM WITH DRY NITROGEN
WAIT
EVACUATE
BREAK VACUUM WITH DRY NITROGEN
WAIT
EVACUATE
CHECK FOR TIGHT, DRY SYSTEM
(IF IT HOLDS DEEP VACUUM)
RELEASE CHARGE INTO SYSTEM
Fig. 19 – Triple Evacuation Method
A95425
15
Page 16
TROUBLESHOOTING
This section provides the required flow charts to troubleshoot
problems that may arise.
NOTE: Information required in the diagnoses can be found
either on the wiring diagrams or in the appendix.
Required
The following tools are needed when diagnosing the units:
S Digital multimeter
S Screw drivers (Phillips and straight head)
S Needle-- nose pliers
Recommended
For ease of service, the indoor unit is equipped with diagnostic
code display LEDs in the indoor units. This diagnostic display is a
combination of flashing LEDs on the display panel or the front of
the unit. If possible, always check the diagnostic codes displayed
on the indoor unit.
Once a failure occurs with the indoor unit in operation, the green
LED on the indoor unit flashes at intervals of 0.5 seconds. The
fault code is deduced from the number of times the green LED
flashes, blocking unit operation. Between one flash cycle and the
next one, a pause of 3 to 4 seconds elapses.
The diagnostic codes for the indoor units are listed in the appendix.
Problems may occur that are not covered by a diagnostic code, but
are covered by the diagnostic flow charts. These problems are
typical air conditioning mechanical or electrical issues that can be
corrected using standard air conditioning repair techniques.
Tools:
Steps
1 Refer to the diagnostic hierarchy charts below and
determine the problem at hand.
2 Go to the chart listed in the diagnostic hierarchy and follow
the steps in the chart for the selected problem.
For problems requiring measurements at the control boards please
note the following:
For Heat Pump Units
1 Always disconnect the main power.
2 When possible check the outdoor board first.
3 Start by removing the outdoor unit top cover.
4 Reconnect the main power
5 Probe the outdoor board inputs and outputs with a digital
multi-- meter referring to the wiring diagrams.
6 Connect the red probe to hot signal and the black probe to
the ground or negative.
7 Note that some of the DC voltage signals are pulse and
gives continuously variable readings.
ForCoolingonlyandHeat
1 If it is necessary to check the indoor unit board you must
start by disconnecting the main power.
2 Next remove the front cover of the unit and then control
box cover.
3 Carefully remove the indoor board from the control box,
place it face up on a plastic surface (not metal).
4 Reconnect the main power and repeat steps 5, 6, and 7.
5 Disconnect main power before reinstalling board to avoid
shock hazard and board damage.
Only:
Pumps
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1 --- EEPROM parameter error --- diagnosis and solution(E1)
If the EEPROM chip
is welded on main
PCB, replace the
main PCB directly.
Otherwise, check
whether the
EEPROM chip is
plugged into main PCB
well.
Yes
No
Yes
Correct the connection.
Replace the main PCB.
Shut off the power supply and
turn it on 5 seconds later. Is it
still displaying the error code?
Error CodeE1
Malfunction conditionsIndoor PCB main chip does not receive feedback from EEPROM chip.
Possible Causes
Trouble shooting:
• Installation mistake
• Defective PCB
A14480
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2 --- Zero crossing signal detection error --- diagnosis and solution (E2)
Check if the connections and
power supply is normal?
Correct the connections. Turn on the
unit when the power supply is good.
No
Yes
Indoor main PCB is
defective. Replace indoor
main PCB.
Error CodeE2
Malfunction conditions
Possible Causes
Trouble shooting:
When PCB does not receive zero crossing signal feedback for 4 minutes or the zero crossing
signal time interval is abnormal.
• Connection mistake
• Defective PCB
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3 --- Fan speed out of control --- diagnosis and solution (E3)
Shut off the power supply
and turn it on 5 seconds
later. Is it still displaying
the error code?
Shut off the power supply,
rotate the fan by hand.
Does it rotate properly?
The unit operates normally.
Find out the cause and
have it resolved..
For example, check
whether the fan is
blocked or the bearing
is broken
Check the wires of fan
motor. Are all the
connections good?
No
Yes
No
Correct the connections.No
Yes
Check whether the main PCB is
normal through index 2?
Yes
Yes
Check whether the fan
motor is normal through
index 1?
Yes
Replace the fan
motor
Replace the
main PCB.
Is the
malfunction
resolved?
No
No
If the
malfunction is
still existing,
replace the
main PCB
No
Error CodeE3
Malfunction conditions
Possible Causes
Trouble shooting:
When the indoor fan speed has been too low (300RPM) for certain time, the unit stops and the
LED displays the failure.
• Wiring mistake
• Defective fan assembly
• Defective fan motor
• Defective PCB
Index 1:
Indoor fan motor
Measure the resistance value of each winding by using the tester.
For the definite value of the resistance, refer to Appendix A2 and A3.
Index 2:
Indoor fan motor
Power on and set the unit running in fan mode (at high fan speed). After it
has been running for 15 seconds, measure the voltage of pin1 and pin2. If
the value of the voltage is less than 100V (208~240V power supply) the
PCB must have problems and needs to be replaced.
A14483
A14484
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6 --- Indoor room temperature sensor Open or short circuited --- diagnosis and solution (E5)
Check the connections
between temperature
sensor and main PCB.
Are the connections
good?
Correct the connections.No
Yes
Yes
Replace indoor or
outdoor main PCB.
Replace the sensor and
check if the problem happen
again?
Check the resistance value
of the sensor. Is it normal?
No
Error CodeE5
Malfunction conditionsIf the reading voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure.
Possible Causes
Trouble shooting:
• Wiring mistake
• Defective sensor
• Defective PCB
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4 --- Evaporator coil temperature sensor Open or short circuited --- diagnosis and solution (E6)
Check the connections
between temperature
sensor and main PCB.
Are the connections
good?
Correct the connections.No
Yes
Yes
Replace indoor or
outdoor main PCB.
Replace the sensor and
check if the problem happen
again?
Check the resistance value
of the sensor. Is it normal?
No
Error CodeE6
Malfunction conditionsIf the reading voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure.
Possible Causes
Trouble shooting:
• Wiring mistake
• Defective sensor
• Defective PCB
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5 --- R e f r i g e r a n t L e a k a g e D e t e c t i o n --- d i a g n o s i s a n d s o l ut i o n ( E C )
Error CodeEC
Trouble shooting:
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ADDITIONAL INFORMATION FOR CRITICAL PARTS:
Temperature sensor troubleshooting
Disconnect the temperature sensor from the PCB, and measure the resistance value with a multimeter.
Temperature sensors:
1.Room temperature (T1) sensor,
2.Indoor coil temperature (T2) sensor,
3.Outdoor coil temperature (T3) sensor,
4.Outdoor ambient temperature (T4) sensor,
5.Compressor discharge temperature (T5) sensor
Indoor Fan Motor
Measure the resistance value of each winding by using the multimeter.
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APPENDIX
APPENDIX TABLE OF CONTENTS
DESCRIPTIONNUMBER
Control Board Input/Output ValuesA1.......................................................................
Temperature Sensor V alues (T emperature vs. Resistance) for T1, T2, T3, T4A2........................................
Temperature Sensor V alues (T emperature vs. Resistance) for T5A3.................................................
Indoor Unit Diagnostic CodesA4...........................................................................
A1
Table 16 – Control Board Input/Output Value
Table 17 – Control Board Input/Output Value -- 40MFC(Q)009---1 / 40MFC(Q)012---1
CONNECTORCONTROL BOARD INPUT or OUTPUT VALUE
CAPCapacitor Voltage :AC 230V
CN 6Fan drive interface Voltage :AC 230V
CN 7Fan feedback interface Output DC 12V
CN_COMPCompressor signal Voltage :AC 230V
CN_VALVEFour way valve signal Voltage :AC 230V
CN_L4Live wire L Voltage :AC 230V
CN_N1Null line N V oltage :AC 230V
CN_N2Null line N V oltage :AC 230V
CN_T0Transformer secondary interface Output AC 12V
CN_TINTransformer primary interfa ce Input AC 230V
CN 3Pipe temperature interface Output DC 5V
CN 2Room temperature interface Output DC 5V
CN 5Display board interface Output DC 5V
CN 10/11Motor Interface Output DC 12V
CN_SWMEmergency key interface DC 5V
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A2
Table 18 – Temperature Sensor Resistance Value Table for T1, T2, T3, T4
XE1Indoor Unit EEPROM parameter error
XE2Zero-- crossing signal detection error
XE3Indoor fan speed has been out of control
XE5Open circuit or short circuit of indoor room temperature sensor
XE6Open circuit or short circuit of evaporator coil temperature sensor
OECRefrigerant Leakage Detection
Table 20 – Indoor Unit Diagnostic Guides
O(light)X(off)☆(flash)
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OPERATION
AUTO MODE
TIMER PERIOD SELECTION
PREHEAT OR DEFROST
IN PROGRESS
SELECTED TEMPERATURE
SELF-DIAGNOSTIC CODES
Fig. 21 – Unit Display
Table 21 – Signal Receiver Functions
ION indication lamp(optional function):This lamp illuminates when Clean Air feature is activated.
DEFROST indication lamp(For cooling & heating models only): Lights up when the air conditioner starts defrosting automatically or when
the warm air control feature is activated in heating operation.
OPERATION indication lamp: This lamp illuminates when the air conditioner is in operation.
TIMER indication lamp:Lights up during Timer operation.
Temperature indicator:Displays the temperature settings when the air conditioner is operational. Displays the malfunction code.