6. If water is near the top of the cylinder and overflow is
occurring the cylinder may be in need of replacement.
SYMPTOM: WATER DOESN’T FILL INTO CYLINDER
1. Confirm that four LED’s on “Control” section of
diagnostic display are on.
2. If all four LED’s are not on consult “Controls” info.
3. If all four LED’s are on check LED labeled “Fill
Solenoid”. If LED is on, check 24 V AC at coil of fill
solenoid valve. If 24 V AC is present water should be
flowing. Be sure all shut off valves ahead of the unit
are open.
4. If water is available check strainer on solenoid valve
for sediment. Clean if necessary.
5. If 24 V AC is present and strainer is clean solenoid
valve may be defective.
6. If “High Water Sensor” LED is on the “Fill Solenoid”
LED and valve will be off for one minute. See “High
Water Sensor” for details.
SYMPTOM: DRAINS CONTINUOUSLY
1. The most common cause is to have a piece of
mineral in the drain solenoid valve that prevents the
valve from closing properly. Simply cycling the “OnOff-Drain” switch back and forth between “On” and
“Drain” may dislodge the sediment. In extreme cases
it may be necessary to disassemble drain lines to
clean them out.
2. The “Drain Solenoid” LED indicates if the electronic
circuit board is sending 24 V DC to the valve. If the
LED is off but 24 V is present at the drain solenoid coil
the circuit board may be defective.
SYMPTOM: WATER IN THE DUCT
Note: This is usually an installation problem. The first
step is to determine whether water is spitting from the
steam distributor pipe or if steam is condensing on some
object downstream from the steam distributor pipe.
If water is spitting from the steam distributor pipe there
may be several causes.
1. The steam hose and condensate return line MUST
have continuous slopes without any sags or low areas
where water could accumulate. If water accumulates
in the steam hose it may be suddenly pushed into the
distributor pipe and the condensate return line may be
unable to handle the volume.
2. Make sure that the condensate return line is not
restricted. Areas where the hose bends or where it is
tied using cable ties are often the problem.
3. The distributor pipe must be installed so that far end
of the distributor pipe is higher than the incoming end
where the condensate return connection is located.
The mounting plate on distributor pipes should be
mounted on a plumb surface to provide proper pitch.
4. If the condensate return line has a drop of less than
12” from the distributor pipe to the top of the humidifi
er cabinet it may be better to route to the drain below
the unit rather than connecting at the top of the cabinet.
TROUBLE SHOOTING
SYMPTOM: NONE OF THE LIGHTS ARE ON
1.
Verify that voltage being supplied to unit is same as
listed on rating label on front left hand corner of
cabinet.
2. Verify that 24 V AC is being supplied by power trans
former by taking voltage reading at terminal strip J20
on two red wires coming from secondary of
transformer. J20 is located on the top right hand
corner of the electronic control board.
3. If 24 V AC is not present reset the overload located on
the transformer and recheck.
4. If 24 V AC is present the electronic control board may
be defective.
SYMPTOM: “SERVICE” LIGHT IS ON
Normal reason is time for steam cylinder replacement
caused by gradual mineral build up inside plastic cylinder.
Water gradually rises to cover unused electrode surfaces
until output begins to decline. If cylinder has been
operating for an extended period of time and water is high
replace with new cylinder.
If cylinder is not at end of life other items to be checked:
1. Check “Overcurrent” LED. If on, switch “On-Off-Drain”
switch to “Drain”. Verify water is draining freely from
cylinder. Clean internal drain lines and drain solenoid
valve if necessary.
2. If “Overcurrent” LED is off, check “Fill Solenoid” LED.
If on, verify that water is flowing from fill solenoid valve
and then into standpipe connected to bottom of steam
cylinder. If water is not flowing verify that all shut off
valves ahead of unit are open. Check water strainer in
fill solenoid valve and clean if necessary.
3. If water is flowing through fill solenoid, and standpipe
but not into the steam cylinder check to determine if
drain solenoid valve is partially open. See “Drains
Continuously” section on next page.
4. If water is not flowing check “High Water Sensor” LED.
If LED is on, wait a minimum of one minute. Every 60
seconds the high water sensor resets and rechecks
for water flow through the overflow tube. The sensor is
touch and proximity sensitive so touching the wire or
sensor will cause it to activate.
5. If water is flowing through the overflow tube it can be
caused by an obstruction blocking the inlet to the
cylinder fitting. If water is low in the cylinder but over
flow is occurring cleaning of the plumbing is recommended.
WARNING:
THE ABILITY TO SAFELY PERFORM MAINTENANCE ON THIS
EQUIPMENT REQUIRES TRAINING,
MECHANICAL SKILLS AND TOOLS. IF
YOU DO NOT POSSESS THESE, DO NOT
ATTEMPT TO PERFORM MAINTENANCE
ON THIS EQUIPMENT. FAILURE TO FOLLOW THIS WARNING COULD RESULT IN
DAMAGE TO THIS EQUIPMENT, SERIOUS
PERSONNEL INJURY, OR DEATH.
14