Carl Valentin PICA II Operating Manual

PICA II

Operating Manual

Information on the scope of delivery, appearance, performance, dimensions and weight reflect our knowledge at the time of printing.

We reserve the rights to make modifications.

All rights, including those regarding the translation, are reserved.

No part of this document may be reproduced in any form (print, photocopy or any other method) or edited, copied or distributed electronically without written permission from Carl Valentin GmbH.

Due to the constant further development of our devices discrepancies between manual and device can occur. Please check www.carl-valentin.de for the latest update.

Trademarks

All named brands or trademarks are registered brands or registered trademarks of their respective owners and may not be separately labelled. It must not be concluded from the missing labelling that it is not a registered brand or a registered trademark.

Carl Valentin label printers comply with the following safety guidelines:

EG Low-Voltage Directive (2006/95/EC)

EG Electromagnetic Compatibility Directive (2004/108/EC)

Carl Valentin GmbH

Postfach 3744 78026 Villingen-Schwenningen Neckarstraße 78 – 86 u. 94 78056 Villingen-Schwenningen

Phone Fax

+49 (0)7720 9712-0 +49 (0)7720 9712-9901

E-Mail Internet

info@carl-valentin.de www.carl-valentin.de

Pica II Serie Table of Contents

10.15 Operating Manual 3

Table of Contents

Table of Contents ............................................................................. 3



1 Introduction ............................................................................ 5

1.1 General Instructions ................................................................ 5

1.2 Intended Use ........................................................................... 5

1.3 Environmentally-Friendly Disposal .......................................... 6

1.4 Connector Pin Assignment (Printer Rear) ............................... 6

2 Safety Instructions ................................................................ 7

2.1 Warning Instructions ................................................................ 7

2.2 Operating Conditions ............................................................... 8

3 Technical Data ..................................................................... 13

3.1 Control Inputs and Outputs ................................................... 16

3.2 Plug & Play ............................................................................ 21

4 Installation ............................................................................ 23

4.1 Setting up the Label Printer ................................................... 23

4.2 Connecting the Label Printer ................................................. 24

4.3 Switching on the Label Printer ............................................... 24

4.4 Start-Up ................................................................................. 25

5 Loading Media ..................................................................... 27

5.1 Loading Label Roll ................................................................. 27

5.2 Loading Fan-Fold Labels ....................................................... 32

5.3 Loading Transfer Ribbon ....................................................... 33

6 Control Panel ....................................................................... 35

6.1 Structure of the Control Panel ............................................... 35

6.2 Printer States ......................................................................... 35

6.3 Key Functions ........................................................................ 36

7 Printing ................................................................................. 39

7.1 Processing Print Orders ........................................................ 39

7.2 Status Print ............................................................................ 39

7.3 Label Feed ............................................................................. 40

7.4 Saving Labels ........................................................................ 40

7.5 Tear-off Mode ........................................................................ 40

7.6 Synchronization of Label Feed .............................................. 40

7.7 Dispenser Mode .................................................................... 41

7.8 Cutter Mode ........................................................................... 42

8 Service Functions ................................................................ 43

9 Maintenance and Cleaning ................................................. 47

9.1 General Cleaning ................................................................... 48

9.2 Cleaning the Print Roller ....................................................... 48

9.3 Cleaning the Printhead .......................................................... 49

9.4 Cleaning the Label Photocell ................................................. 50

9.5 Replacing the Printhead (General) ........................................ 51

9.6 Replacing the Printhead ........................................................ 52

9.7 Adjusting the Printhead ......................................................... 53

10 Error Correction ................................................................... 53

11 Index ..................................................................................... 61

Pica II Series Introduction

10.15 Operating Manual 5

1 Introduction

1.1 General Instructions

Important information and instructions in this document are designated as follows:

DANGER identifies an extraordinarily great and immediate

danger which could lead to serious injury or even death.

WARNING identifies a possible danger would could lead to

serious bodily injury or even death if sufficient precautions are not taken.

CAUTION indicates a potentially dangerous situation which

could lead to moderate or light bodily injury or damage to property.

NOTICE gives you tips. They make a working sequence

easier or draw attention to important working processes.

Gives you tips on protecting the environment.



Handling instruction



Optional accessories, special fittings

Time

Information in the display

1.2 Intended Use

The label printer is a state-of-the-art device which complies with the recognized safety-related rules and regulations. Despite this, a danger to life and limb of the user or third parties could arise and the label printer or other property could be damaged while operating the device.

The label printer may only be used while in proper working order and for the intended purpose. Users must be safe, aware of potential dangers and must comply with the operating instructions. Faults, in particular those which affect safety, must be remedied immediately.

The label printer is solely intended to print suitable media which have been approved by the manufacturer. Any other or additional use is not intended. The manufacturer/supplier is not liable for damage resulting from misuse. Any misuse is at your own risk.

Intended used includes heeding the operating manual, including the maintenance recommendations/regulations specified by the manufacturer.

NOTICE!

The complete documentation is included in the scope of delivery on CD ROM and can also currently be found in the internet.

Introduction Pica II Series

6 Operating Manual 10.15

1.3 Environmentally-Friendly Disposal

Manufacturers of B2B equipment are obliged to take back and dispose of old equipment that was manufactured after 13 August

2005. As a principle, this old equipment may not be delivered to communal collecting points. It may only be organised, used and disposed of by the manufacturer. Valentin products accordingly labelled can therefore be returned to Carl Valentin GmbH.

This way, you can be sure your old equipment will be disposed of correctly.

Carl Valentin GmbH thereby fulfils all obligations regarding timely disposal of old equipment and facilitates the smooth reselling of these products. Please understand that we can only take back equipment that is sent free of carriage charges.

Further information on the WEEE directive is available on our website www.carl-valentin.de.

1.4 Connector Pin Assignment (Printer Rear)

1 2

Figure 1

A Ethernet 10/100 Interface B External Output/Input (Option) C Winder Connection D Serial Interface RS-232 E USB Interface F Centronics G Power Supply H Switch On/Off

1 - LED orange

1 - Lighting = Connection active 1 - Flashing = Data transfer 1 - Off = No connection

2 - LED green

2 - Lighting: Speed 100 MBit 2 - Off: Speed 10 MBit

Pica II Series Safety Instructions

10.15 Operating Manual 7

2 Safety Instructions

The label printer is configured for a voltage of 230 V. It has to be plugged into a grounded socket only.

Couple the label printer to devices using extra low voltage only.

Before making or undoing connections, switch off all devices involved (computer, printer, accessories etc.).

Operate the label printer in a dry environment only and do not get it wet (sprayed water, mist etc.).

In case of cleaning and maintenance with an open printer cover, ensure that clothing, hair, jewellery and similar personal items do not contact the exposed rotating parts.

The print unit can get hot during printing. Do not touch the printhead during operation. Cool down the print unit before changing material, removal or adjustment.

Carry out only the actions described in these operating instructions. Any work beyond this may only be performed by the manufacturer or upon agreement with the manufacturer.

Unauthorized interference with electronic modules or their software can cause malfunctions.

Other unauthorized work or modifications to the direct print module can endanger operational safety.

Always have service work done in a qualified workshop, where the personnel have the technical knowledge and tools required to do the necessary work.

There are warning stickers on the direct print modules that draw your attention to dangers. Therefore the warning stickers are not to be removed as then you and others cannot be aware of dangers and may be injured.

DANGER!

Danger to life and limb from power supply!

 Do not open the printer casing.

2.1 Warning Instructions

Warnings are presented with three signal words for the different levels of danger.

DANGER identifies an extraordinarily great and immediate danger

which could lead to serious injury or even death.

WARNING identifies a possible danger would could lead to serious

bodily injury or even death if sufficient precautions are not taken.

CAUTION indicates a potentially dangerous situation which could lead

to moderate or light bodily injury or damage to property.

Safety Instructions Pica II Series

8 Operating Manual 10.15

2.2 Operating Conditions

Before initial operation and during operation these operating conditions

have to be observed to guarantee save and interference-free service of our printers.

Therefore please carefully read these operating conditions.

Shipment and storage of our printers are

only allowed in original

packing.

Installation and initial operation of printer is only allowed if operating conditions were

fulfilled.

Initial operation, programming, operation, cleaning and service of our printers are only recommended after careful study of our manuals.

Operation of printer is only allowed by especially trained persons.

NOTICE!

Perform trainings regularly. Content of the training are chapter 2.2 (Operating Conditions), chapter 5 (Loading Media) and chapter 9 (Maintenance and Cleaning).

These indications are also valid for someone else's equipment supplied by us.

Only use original spare and exchange parts.

Please contact the manufacturer with respect to spare/wear parts.

CPU of printer is equipped with a lithium battery (type CR 2032) for which the battery regulation is to apply. This regulation plans that unloaded batteries have to be given to used battery collecting containers of trade and public carries. In case that batteries were not completely discharged you have to make arrangements for shortcircuits. At a shutdown of printer the battery has to be disposed in either case separately from printer.

DANGER!

Danger of life by explosion!

 Use non-conducting tools.

The installation place of printer should be even, free of vibration and currents of air are to be avoided.

The printers have to be installed to ensure optimal operation and servicing.

Instructions for lithium battery

Conditions for installation place

Pica II Series Safety Instructions

10.15 Operating Manual 9

The installation of the power supply to connect our printers has to be effected according to the international rules and regulations, especially the recommendations of one of the three following commissions:

 International Electronic Commission (IEC)

 European Committee for Electro technical Standardisation

(CENELEC)

 Verband Deutscher Elektrotechniker (VDE)

Our printers are constructed according to VDE and have to be connected to a grounded conductor. The power supply has to be equipped with a grounded conductor to eliminate internal interfering voltage.

Power line voltage and power line frequency: See type plate

Allowable tolerance of power line voltage: +6% … −10% of nominal value

Allowable tolerance of power line frequency: +2% … −2% of nominal value

Allowable distortion factor of power line voltage: <=5%

In case your net is infected (e.g. by using thyristor controlled machines) anti-interference measures have to be taken. You can use one of the following possibilities:

 Provide separate power supply to our printers.

 In case of problems please connect capacity-decoupled isolation

transformer or similar interference suppressor in front of our printers.

Emitted interference according to EN 61000-6-4: 01-2007 industrial sector

 Interference voltage to wires according to EN 55022: 05-2008

 Interference field power according to EN 55022: 05-2008

 System perturbation according to EN 61000-3-2: 04-2006

 Flicker according to EN 61000-3-3: 09-2008

Installation of power supply

Technical data of power supply

Anti-interference measures

Stray radiation and immunity from disturbance

Safety Instructions Pica II Series

10 Operating Manual 10.15

Immunity to interference according to EN 61000-6-2: 2005 industrial sector

 Stray radiation against discharge of static electricity according to

EN 61000-4-2: 12-2001

 Electromagnetic fields according to EN 61000-4-3: 11-2003,

ENV 50204: 03-1995

 Fast transient burst according to EN 61000-4-4: 07-2005

 Surge according to EN 61000-4-5: 12-2001

 High-frequency tension according to EN 61000-4-6: 12-2001

 Voltage interruption and voltage drop according to

EN 61000-4-11: 08-2004

NOTICE!

This is a machine of type A. This machine can cause interferences in residential areas; in this case it can be required from operator to accomplish appropriate measures and be responsible for it.

All connecting lines have to be guided in shielded lines. Shielding has to be connected on both sides to the corner shell.

It is not allowed to guide lines parallel to power lines. If a parallel guiding cannot be avoided a distance of at least 0.5 m has to be observed.

Temperature of lines between: −15 … +80 °C.

It is only allowed to connect devices which fulfil the request 'Safety Extra Low Voltage' (SELV). These are generally devices which are checked corresponding to EN 60950.

The data cables must be completely protected and provide with metal or metallised connector housings. Shielded cables and connectors are necessary, in order to avoid radiant emittance and receipt of electrical disturbances.

Allowable lines

Shielded line:

4 x 2 x 0,14 mm² ( 4 x 2 x AWG 26)

6 x 2 x 0,14 mm² ( 6 x 2 x AWG 26) 12 x 2 x 0,14 mm² (12 x 2 x AWG 26)

Sending and receiving lines have to be twisted in pairs.

Maximum line length:

with interface V 24 (RS-232C) - 3 m (with shielding)

with Centronics - 3 m (with shielding) USB - 3 m Ethernet - 100 m

Stray radiation and immunity from disturbance

Connecting lines to external machines

Installation of data lines

Pica II Series Safety Instructions

10.15 Operating Manual 11

To avoid inadmissible heating, free air convection has to be ensured.

Protection according IP: 20

Ambient temperature °C (operation): Min. +5 Max. +35

Ambient temperature °C (storage): Min. −20 Max. +60

Relative air humidity % (operation): Max. 80

Relative air humidity % (storage): Max. 80 (bedewing of printers not allowed)

We do not take any responsibility for damage caused by:

 Ignoring our operating conditions and operating manual.

 Incorrect electric installation of environment.

 Building alterations of our printers.

 Incorrect programming and operation.

 Not performed data protection.

 Using of not original spare parts and accessories.

 Natural wear and tear.

When (re)installing or programming our printers please control the new settings by test running and test printing. Herewith you avoid faulty results, reports and evaluation.

Only specially trained staff is allowed to operate the printers.

Control the correct handling of our products and repeat training.

We do not guarantee that all features described in this manual exist in all models. Caused by our efforts to continue further development and improvement, technical data might change without notice.

By further developments or regulations of the country illustrations and examples shown in the manual can be different from the delivered model.

Please pay attention to the information about admissible print media and the notes to the printer maintenance, in order to avoid damages or premature wear.

We endeavoured to write this manual in an understandable form to give and you as much as possible information. If you have any queries or if you discover errors, please inform us to give us the possibility to correct and improve our manual.

Air convection

Limit values

Guarantee

Pica II Series Technical Data

10.15 Operating Manual 13

3 Technical Data

Pica II 104/8 Pica II 106/12 Pica II 103/8 T Pica II 108/12 T

Print Resolution 200 dpi 300 dpi 203 dpi 300 dpi Max. Print Speed 100 mm/s 100 mm/s 100 mm/s 100 mm/s Print Width 104 mm 105,7 mm 104 mm 108,4 mm Passage Width 110 mm 110 mm 110 mm 110 mm Printhead Flat Type1 Flat Type1 Flat Type2 Flat Type2

Labels

Labels/Continuous Material Rolls, Fan-Fold, Paper, Cardboard, Textile, Synthetics Max. Material Weight 220 g/m² (larger on demand) Min. Label Width 15 mm Min. Label Height Standard 6 mm Cutter/Dispenser Mode 15 mm Max. Label Height Standard (higher on demand) 750 mm Option Ethernet 650 mm Max. Roll Diameter Internal Unwinder 180 mm Internal Rewinder --Core Diameter 40 mm / 75 mm (Option) Winding Outside or Inside Label Sensor Standard Transmission Option Transmission + Reflexion from above / from below Transfer Ribbon (for thermal transfer printer only) Ink outside or inside (option) Max. Roll Diameter Ø 70 mm Core Diameter 25,4 mm / 1″ Max. Length 300 m Max. Width 110 mm

Dimensions (mm)

Width x Height x Depth 230 x 230 x 350 Weight 9 kg

Electronics

Processor High Speed 32 Bit RAM 16 MB Battery Cache For Real Time Clock (Storage of Data with Shut-Down) Warning Signal Acoustic Signal when Error

Interfaces

Serial RS-232C (max. 115200 Baud) Parallel Centronics (SPP) USB 2.0 High Speed Slave Ethernet (Option) 10/100 Base T, LPD, RawIP-Printing, DHCP, HTTP, FTP WLAN (Option) Card 802.11b/g WEP/WPA PSK (TKIP)

Operation Data

Power Supply 230 V / 50 … 60 Hz 2 A

115 V / 50 … 60 Hz 3 A (Option) Voltage Setting by an internal Voltage Selector

Pre-Adjustment: 230 V Max. Power Consumption 150 VA Operating Temperature 5 … 35 °C Max. Humidity 80% (not condensing)

Thermal Transfer

Thermal Direct

Technical Data Pica II Series

14 Operating Manual 10.15

Operation Panel

Keys Test Print, Status Print, Feed, Enter LCD Display Graphic Display 132 x 64 Pixel

Green Backlight

Monitoring

Stop Printing If Transfer Ribbon End

End of Label Status Print Extensive status print with information about settings

e.g. print length counter, runtime counter, photocells,

interface and network parameters

Printout of all internal fonts and supported bar codes

Fonts

Font types 6 Bitmap fonts

8 Vector fonts/TrueType fonts

6 proportional fonts

other fonts on demand Character sets Windows 1250 up to1257, DOS 437, 850, 852, 857, UTF-8

all West and East European Latin, Cyrillic, Greek

and Arabic (option) characters are supported

Other character sets on demand Bitmap fonts Size in width and height 0,8 … 5,6

Zoom 2 … 9

Orientation 0°, 90°, 180°, 270° Vector fonts/TrueType fonts Size in width and height 1 … 99 mm

Variable zoom

Orientation 0°, 90°, 180°, 270° Font attributes Depending on character font

Bold, Italic, Inverse, Vertical Font width Variable

Bar Codes

1D Bar Codes CODABAR, Code 128, Code 2/5 interleaved, Code 39,

Code 39 extended, Code 93, EAN 13, EAN 8, EAN ADD ON,

GS1-128, Identcode, ITF 14, Leitcode, Pharmacode,

PZN 7 Code, PZN 8 Code, UPC-A, UPC-E 2D Bar Codes Aztec Code, CODABLOCK F, DataMatrix, GS1 DataMatrix,

MAXICODE, PDF 417, QR Code Composite Bar Codes GS1 DataBar Expanded, GS1 DataBar Limited, GS1 DataBar

Omnidirectional, GS1 DataBar Stacked, GS1 DataBar Stacked

Omnidirectional, GS1 DataBar Truncated All bar codes are variable in height, module width and ratio

Orientation 0°, 90°, 180°, 270°

Optionally with check digit and human readable line

Software

Configuration ConfigTool Process Control NiceLabel Label Design Software Labelstar Office Lite, Labelstar Office Windows Driver Windows XP® 32/64 Bit

Windows Vista® 32/64 Bit

Windows 7® 32/64 Bit

Windows 8® 32/64 Bit

Windows 8.1® 32/64 Bit

Windows Server 2003® (R2) 32/64 Bit

Windows Server 2008® 32/64 Bit

Windows Server 2008® (R2) 64 Bit

Windows Server 2012® 64 Bit

Windows Server 2012® (R2) 64 Bit

Pica II Series Technical Data

10.15 Operating Manual 15

 Tear-Off Edge

 Real time clock with printout date and time

Automatic daylight saving time Storage of data with shut-down

 Integrated Rewinder

(max. outside diameter 180 mm

 Thermal Direct or Thermal Transfer Version

 USB Interface

 Windows Printer Driver on CD ROM

 Labelstar Office Lite on CD ROM

 Cutter Unit

 Dispenser Unit with Photocell

 Dispenser Unit without Photocell

 Label Photocell

(transmission and reflexion from above / from below)

 External Rewinder for Labels

 External Rewinder for Backing Paper

 Ethernet Interface

 WLAN Interface

 Dispenser I/O

Standard equipment

Optional equipment

Technical Data Pica II Series

16 Operating Manual 10.15

3.1 Control Inputs and Outputs

By means of a maximum of 16 control inputs and outputs which, in the following, are also referred to as ports, different functions of the printer system can be triggered and operating states can be displayed.

The ports are provided by means of a D-Sub bushing (26pin HD) at the rear panel of the printer system and are galvanically isolated from protective earth (PE) by means of an optocoupler semi-conductor route.

Each port can be configured as input and as output. This function however, is predefined in the printer software and cannot be changed by the user. The following parameters can be changed and set by using the menu: debounce times and high or low active.

Figure 2

Printer, internal circuitry

Pica II Series Technical Data

10.15 Operating Manual 17

Figure 3

Port 1 to Port 16 = Assignment for I/O Profile 'Std_Label'

Identification Pin Description / Function

Port 1 10 Print start and cut (Input)

Port 2 1 Reprint last printed label (Input)

Port 3 11 Counter Reset (Input)

Port 4 2 No function

Port 5 12 Error reset (Input)

Port 6 3 No function

Port 7 13 No function

Port 8 4 No function

Port 9 15 Error (Output)

Port 10 6 Print order activ (Output)

Port 11 16 Dispenser photocell:

Label exists at dispenser photocell (Output)

Port 12 7 Single print (Output)

Port 13 17 Ready (Output)

Port 14 8 No function

Port 15 18 No function

Port 16 9 Prior warning for transfer ribbon end (Output)

COM/VDC for Inputs

19 Common reference potential of all control inputs. 'COM/VDC for

Inputs' is usually connected with the (-) terminal of the control voltage and the control inputs are switched to active (+). By means of the option '2nd LED', 'COM/VDC for Inputs' can optionally be connected with the (+) terminal of the control voltage. Then, the control inputs are switched to active (-).

VDC for Outputs

20 Common supply connection of all control outputs. 'VDC for Outputs'

must be connected with the (+) terminal of the control voltage. Never leave 'VDC for Outputs' open even if no output is used.

COM for Outputs

5,14

21,22

Common reference potential of all control outputs. 'COM for Outputs' must be connected with the (-) terminal of the control voltage. Never leave 'COM for Outputs' open even if no output is used.

GND-PE 23,24 'GND-PE' is the reference potential of the '+5 VDC EXT' and '+24

VDC EXT' voltages provided by the printer system. 'GND-PE' is printer internally connected with protective earth (PE).

Configuration of D-Sub socket

Technical Data Pica II Series

18 Operating Manual 10.15

Identification Pin Description / Function

+ 5 VDC EXT

25 5 Volt DC output for external use. Max. 1 A.

This voltage is provided from direct print module and can be used e.g. as control voltage. Never apply any external voltage to this output.

+ 24 VDC EXT

26 24 Volt DC output for external use. Max. 1 A.

This voltage is provided from direct print module and can be used e.g. as control voltage. Never apply any external voltage to this output.

Plug Connector

Type D-Sub connector High Density

26-pin. / connector Manufacturer W+P-Products Reference number 110-26-2-1-20

Output Voltages (connected with GND-PE)

+ 24 V / 1 A Fuse: Polyswitch / 30 V / 1 A + 5 V / 1 A Fuse: Polyswitch / 30 V / 1 A

Port 1 - 15

Input

Tension 5 VDC … 24 VDC Impedance 47Ω + (100nF || 10 kΩ)

Output

Tension 5 VDC … 24 VDC Impedance 47Ω + (100nF || 10 kΩ || 47Ω) Current max. High +15 mA

Low -15 mA

Port 16 Input

Tension 5 VDC … 24 VDC Impedance 100nF || 10 kΩ

Output

Tension 5 VDC … 24 VDC Impedance 100nF || 10 kΩ Current max. High +500 mA (Darlington BCP56-16)

Low - 500 mA (Darlington BCP56-16)

Optocoupler

Output TCMT4106, CTR 100% - 300%, Vishay or

TLP281-4(GB), CTR 100% - 600%, Toshiba Input TCMT4106, CTR 100% - 300%, Vishay or

TLP281-4(GB), CTR 100% - 600%, Toshiba Input

Option 2nd LED

TCMT4600, CTR 80% - 300%, Vishay or

TLP280-4, CTR 33% - 300%, Toshiba

Technical data

Pica II Series Technical Data

10.15 Operating Manual 19

Device connection to a machine with S7-300 SPS.

Figure 4

Device connection to a operating panel.

Figure 5

Example 1

Example 2

Technical Data Pica II Series

20 Operating Manual 10.15

Device connection version if 'Option: 2. LED'.

Figure 6

When connecting a reed contact with a control input, the contact must have a switching capacity of min. 1 A in order to prevent the contact from sticking due to the inrush current. As an alternative, a suitable resistor can be connected in series.

If one of the printer’s internal voltages '+5 VDC EXT' or '+24 VDC EXT' is used, an external fuse e.g. 0.5 AF, should be additionally installed to protect the printer electronics.

In the event of an inductive load, an antiparallel connected diode, for instance, must be used to discharge the induction energy.

In order to minimise the influence of leakage currents at control outputs, a resistor must, depending on what is connected, be installed in parallel with the load.

In order to avoid any damages to the printing system, the max. output currents must not be exceeded or outputs shorted.

Example 3

Precautions

Pica II Series Technical Data

10.15 Operating Manual 21

3.2 Plug & Play

Plug & Play capable printers can be recognised automatically at parallel ports, USB-IEEE 1394- or infra-red connections but the last both are not important for our printers.

The following table shows the Plug & Play capability of the different operating systems.

Interface Windows 95 98 Me NT4 2000 XP Vista 7

LPT

Support Recognition by

Boot Procedure, Dev. Manager

Installation

USB

Support

s.b. Recognition by

Hot Plug & Play

s.b. Hot Plug & Play

The table above shows that USB provides the recognition during the connection in current operating mode, the so-called Hot-Plug & Play. Depending on the operating system, for the parallel interface the different possibilities are given:

 Windows 95 / 98 / Me

Printers can be recognized during the starting procedure of Windows or by the Search for new hardware by means of the hardware wizard.

 Windows 2000 / XP / Vista / 7

Printers can be recognized during the starting procedure of Windows or by the Search for new hardware by means of the hardware wizard or if the option 'Automatic recognition and installation of Plug & Play printer' and/or 'Search automatically for new hardware components and install' is activated.

NOTICE!

If a driver is installed outside of the Plug & Play recognition, Windows reports at each restart that a new printer was found. In this case, the driver is to be installed anew by the Wizard. If the driver is certified for Windows, the reinstallation is executed automatically.

NOTICE!

Windows NT 4.0 does not support USB devices. However, some distributors offer drivers that support USB (without Plug & Play). Such a driver which suits to our printer is offered from BSQUARE. For more information, visit their web site: www.bsquare.com or contact

BSQUARE Headquarters (USA) 888-820-4500 sales @bsquare.com

BSQUARE (Europe) +49 (811) 600 59-0 europe@bsquare.com

Pica II Series Installation

10.15 Operating Manual 23

4 Installation



Lift the label printer out of the box.

 Check the label printer for transport damages.  Check delivery for completeness.

 Label Printer.

 Power Cable.

 Empty core, mounted on transfer ribbon rewinder.

 Tear-off edge (basic printers only).

 Dispenser edge (printers with option dispenser only).

 Cutter unit (printers with option cutter only).

 Documentation.

 Printer driver on CD ROM.

 Labelstar Office LITE on CD ROM

NOTICE!

Retain original packaging for subsequent transport.

4.1 Setting up the Label Printer

CAUTION!

The label printer and the print media can be damaged by moisture and water.

 Set up the label printer only in a dry place protected

from sprayed water.

 Set up label printer on a level, vibration-free and air draught-free

surface.

 Open cover of label printer.  Remove foam transportation safeguards near the printhead.

Unpack the label printer

Scope of delivery

Installation Pica II Series

24 Operating Manual 10.15

4.2 Connecting the Label Printer

The label printer is equipped with an universal AC adaptor and is operated according to standard with nominal voltage of 230 V. The conversion to 115 V is only allowed by trained personnel.

CAUTION!

The label printer can be damaged by undefined switch-on currents.

 Set de power switch to '0' before plugging in the label

printer.

 Insert power cable into power connection socket.  Insert plug of power cable into a grounded electrical outlet.

NOTICE!

Insufficient or missing grounding can cause faults during operation.

Ensure that all computers and connection cables connected to the label printer are grounded.

 Connect label printer to computer or network with a suitable

cable.

4.3 Switching on the Label Printer

Once all connections have been made:

 Switch label printer on with the power switch.

After switching on the label printer the main menu appears which shows the current date and time.

Connection to the power supply

Connecting to a computer or computer network

Pica II Series Installation

10.15 Operating Manual 25

4.4 Start-Up

NOTICE!

The printer can be controlled either by our printer driver or our label design software.

After switching on the label printer the main menu appears which shows the current status as well as current date and time.

Insert label material and transfer ribbon (see chapter 5., on page 27).

After inserting the labels and the transfer ribbon the labels must be measured by the printer. With this procedure the label length is measured and the label photocell adjusted.

Press keys

and on the foil keyboard (> 3 sec.) to start the measuring process. For the measuring procedure the printer must be in online mode.

After terminating the measuring procedure press key

to change to

the online mode.

NOTICE!

To enable correct measuring, at least two completed labels have to be passed through (not for continuous labels).

During the measuring procedure of label and gap length small differences can occur. Therefore the values can be set and transferred to the printer by means of the label design software as well as via the printer driver.

Pica II Series Loading Media

10.15 Operating Manual 27

5 Loading Media

5.1 Loading Label Roll

Figure 7

1. Open the printer cover.

2. Open printhead (K) by turning the red pressure lever (J)

anticlockwise.

3. Remove the outside label mounting plate (A).

4. Load the label roll with inner winding onto the unwinding roll (B).

5. Attach again the label mounting plate (A).

6. Lead the label material (H) below the return pulley (D) and the

printhead (K). Make sure that the material is passed through the photocell (E).

7. Move the printhead (K) down by turning the red lever (J) in

clockwise direction until it locks.

8. Adjust the adjusting ring (C) on the deviating shaft (D) to the

material width.

9. Close the printer cover.

The printer is equipped by default with an integrated tear-off edge (not with option cutter or dispenser).

For an operation with tear-off edge (I) unscrew the two knurled knobs (F) and remove the front plate (G).

Loading label roll for standard mode

Loading label roll for tear-off mode

Loading Media Pica II Series

28 Operating Manual 10.15

Figure 8

1. Open the printer cover.

2. Open printhead (H) by turning the red pressure lever (G)

anticlockwise.

3. Remove the outside label mounting plate (A).

4. Load the label roll with inner winding onto the unwinding roll (B).

5. Attach again the label mounting plate (A).

6. Lead the label material below the return pulley (D) and the

printhead (H). Make sure that the material is passed through the photocell (E).

7. Guide the label material over the pressure roll (F) and fix it with a

clamp (J) to the rewinding roll (I).

8. Move the printhead (H) down by turning the red lever (G) in

clockwise direction until it locks.

9. Adjust the adjusting ring (C) on the deviating shaft (D) to the

material width.

10. Close the printer cover.

Loading labels for rewinding mode

Pica II Series Loading Media

10.15 Operating Manual 29

Figure 9

1. Open the printer cover.

2. Open printhead (J) by turning the red pressure lever (I)

anticlockwise.

3. Remove the outside label mounting plate (A).

4. Load the label roll with inner winding onto the unwinding roll (B).

5. Attach again the label mounting plate (A).

6. Lead the label material (I) below the return pulley (D) and the

printhead (J). Make sure that the material is passed through the photocell (E).

7. Guide the label material through the bottom plate (F) and the

cutter ledge (H).

8. Move the printhead (J) down by turning the red lever (I) in

clockwise direction until it locks.

9. Adjust the adjusting ring (C) on the deviating shaft (D) to the

material width.

10. Close the printer cover.

Loading label roll for cutting mode

Loading Media Pica II Series

30 Operating Manual 10.15

DCE

H G

Figure 10

1. Open the printer cover.

2. Open printhead (K) by turning the red pressure lever (J)

anticlockwise.

3. Remove the outside label mounting plate (A).

4. Load the label roll with inner winding onto the unwinding roll (B).

5. Attach again the label mounting plate (A).

6. Lead the label material below the return pulley (C) and printhead

(K) and hold it towards the marked stopper surface (L).

Make sure that the material is passed through the photocell (E).

7. Move the printhead (K) down by turning the red lever (J) in

clockwise direction until it locks.

8. Adjust the adjusting ring (D) on the deviating shaft (C) to the

material width.

9. Press key

to start a test print, or press keys + to start a measuring procedure to determine the exact position of label beginning.

Loading label roll fop peel-off mode

Pica II Series Loading Media

10.15 Operating Manual 31

10. Unlock the dispense roll (H) by pressing the red locking part (G).

11. Strip some labels from the backing paper and lead the backing material over the dispenser edge (I).

12. Press the dispense roll (H) backwards towards the backing paper.

13. Place the backing material under the dispense angle (F) rearwards and fix it with the clamp (N) at the optional external rewinding unit (M).

14. Close the printer cover.

Loading Media Pica II Series

32 Operating Manual 10.15

5.2 Loading Fan-Fold Labels

AC B

Figure 11

1. Open the printer cover.

2. Open printhead (F) by turning the red pressure lever (E) anticlockwise.

3. Place the fan-fold material (A) from behind to the printer bottom.

4. Lead the fan-fold material (A) below the return pulley (C) and the printhead (F). Make sure that the material is passed through the photocell (D).

5. Move the printhead (F) down by turning the red lever (E) in clockwise direction until it locks.

6. Adjust the adjusting ring (B) on the deviating shaft (C) to the material width.

7. Close the printer cover.

Pica II Series Loading Media

10.15 Operating Manual 33

5.3 Loading Transfer Ribbon

NOTICE!

For the thermal transfer printing method it is necessary to load a ribbon, otherwise when using the printer in direct thermal print it is not necessary to load a ribbon. The ribbons used in the printer have to be at least the same width as the print media. In case the ribbon is narrower than the print media, the printhead is partly unprotected and this could lead to early wear and tear.

AEB

Figure 12

NOTICE!

Before a new transfer ribbon roll is loaded, the printhead must be cleaned using printhead and roller cleaner (97.20.002). For detailed information, please see page 49. The handling instructions for the use of Isopropanol (IPA) must be observed. In the case of skin or eye contact, immediately wash off the fluid thoroughly with running water. If the irritation persists, consult a doctor. Ensure good ventilation.

1. Open the printer cover.

2. Open printhead (C) by turning the red pressure lever (D) anticlockwise.

3. Load the transfer ribbon roll (A) with outer winding onto the unwinding roll (B).

4. Place an empty ribbon roll on the rewinding roll (E) and lead the transfer ribbon below the printhead (C).

5. Fix the transfer ribbon with an adhesive tape at the empty core of the rewinding roll (E). Make sure that the rotation direction of transfer ribbon rewinding is anticlockwise.

Loading Media Pica II Series

34 Operating Manual 10.15

6. Move the printhead (C) down by turning the red lever (D) in clockwise direction until it locks.

7. Close the printer cover.

NOTICE!

As for the electrostatic unloading the thin coating of the thermal printhead or other electronic parts can be damaged, the transfer ribbon should be antistatic. The use of wrong materials can lead to printer malfunctions and the guarantee can expire.

Pica II Series Control Panel

10.15 Operating Manual 35

6 Control Panel

6.1 Structure of the Control Panel

With the control panel the user can control the operation of the printer. The following processes can be done:

 Interrupt, continue or cancel print orders.

 Test functions.

 Determine label values.

 Error acknowledgement.

 Restore default values.

Settings made on the control panel make generally the basic settings of the label printer.

6.2 Printer States

NOTICE!

The printer has additionally to the two-line display 2 coloured LEDs so that the user can read the printer state from the distance.

State

LED

Display Description

Ready

ONLINE

Date and time

The printer is ready and can receive data

Not ready

OFFLINE

Date and time

In Offline mode the following processes can be done:

 Feeds a blank label

 Test print / status print

 Error acknowledgement

 Cancel a print order

Printing

Name Print

Name of the printed label.

Specified and actual number of prints inside a current print order.

The printer is processing the current print order.

The printer can receive data for a new print order.

The new print order will start after the previous one has finished.

Control Panel Pica II Series

36 Operating Manual 10.15

State LED Display Description

Pause

Name Stopped

Name of the printed label.

Specified and actual number of prints inside a current print order.

The print order was interrupted by the user.

Waiting

Name Waiting

Name of the printed label.

Specified and actual number of prints inside a current print order.

Only with option dispenser: The printer is ready to print the next label of the current print order and to dispense it afterwards.

Error

Error Number

Error number

Short-description of the error.

An error is occurred that must be rectified (see error table on page 53).

The print order can be continued after removing the error.

6.3 Key Functions

NOTICE!

The key functions depend on the current printer state.

State Key Description/Function

Ready

Change to the offline mode.

Keep the keys successively pressed to determine the label values.

Keep the keys successively pressed (> 10 s) to restore the default values.

Pica II Series Control Panel

10.15 Operating Manual 37

State Key Description/Function

Not ready

Change to the online mode.

Short press = Label feed.

Longer press = Single cut.

Short press = Test print.

Longer press = Status print.

Keep the keys together pressed to access the service functions (page 43).

Printing

Interrupt print order.

Continue print order.

Pause

Interrupt print order.

Continue print order.

Error

Error acknowledgement (see table on page 53).

Pica II Series Printing

10.15 Operating Manual 39

7 Printing

CAUTION!

Printhead damage caused by improper handling!

 Do not touch the underside of the printhead with the

fingers or sharp objects.

 Ensure that the labels are clean.  Ensure that the label surfaces are smooth. Rough

labels act like emery paper and reduce the service life of the printhead.

 Print with the lowest possible printhead temperature.

7.1 Processing Print Orders

The printer must be in Online mode.

During a current print order the printer is in Online mode, i.e. data can be sent by the interface.

Send the print order by interface to the printer. After transferring the data the print order is started automatically and the first label is printed.

Press key

to interrupt the print order.

Press key

to print the last printed label again. This is relevant if an error appeared during the current print order and the sequence of labels (e.g. counter) is considerably important.

Press key

to continue the print order.

Press key

to cancel the interrupted print order.

7.2 Status Print

The printer must be in Online mode.

Press key

(> 2 s) to print the current printer settings and a sample label.

The printer settings can be modified only by the interface.

Printing Pica II Series

40 Operating Manual 10.15

7.3 Label Feed

The printer must be in Offline mode.

Press key

to start the feed of one label.

7.4 Saving Labels

The saving of data e.g. text or graphic is done in the internal data memory. The saving can be selected either in our label design software or by an appropriate program.

For more information, see the appropriate manual.

7.5 Tear-off Mode

In order to detach the label band after terminating the print order by hand, the label printer is equipped by default with a tear-off bar.

Loading of labels in tear-off mode, see on page 27.

7.6 Synchronization of Label Feed

The printer must be in Offline mode.

After inserting the label material for dispenser or cutter mode, the synchronization of label feed is necessary. The first label which is detected by the label photocell will be transported to the print position and all labels in front will be fed out of the printer.

The synchronization in dispenser mode prevents that blank labels are peeled-off together with the first printed label.

The synchronization of label feed in cutter mode prevents that the first cut label would be too long.

Press key

to start the synchronization.

Remove the labels peeled-off.

Pica II Series Printing

10.15 Operating Manual 41

7.7 Dispenser Mode

The label dispenser unit removes the label from backing paper and provides it for further processing. After removing the label, the following print order is activated by the dispenser photocell or an external impulse to the dispenser inputs. The backing paper can be rolled up again with the internal rewinder.

Loading of labels in peel-off mode, see on page 30.

NOTICE!

The operating mode can be selected in the printer driver or our label design software.

Off:

It is printed without the labels are dispensed.

I/O static:

The input signal evaluated, i.e. it is printed as long as the signal exists. The number of labels which was entered at the print start is printed. The set dispenser offset is not taken into consideration.

I/O static continuous:

For description of this operating mode, see I/O static. Continuous means that it is printed as long as new data is transferred via interface The set dispenser offset is not taken into consideration.

I/O dynamic:

The external signal is evaluated dynamically, i.e. is the printer in 'waiting' mode a single label is printed at each signal changing. After the print the set dispenser offset is executed, i.e. a backfeed is effected.

I/O dynamic continuous:

For description of this operating mode, see I/O dynamic. Continuous means that it is printed as long as new data is transferred via interface.

Photocell:

The printer is controlled via photocell. The printer prints automatically a label if the user takes away the label at the dispensing ledge. The print order is finished when the target number of labels is reached.

Photocell continuous:

For description of this operating mode, see Photcell. Continuous means that it is printed as long as new data is transferred via interface.

Operating modes

Printing Pica II Series

42 Operating Manual 10.15

7.8 Cutter Mode

CAUTION!

Risk of injury, particularly during maintenance, the cutter blades are sharp!

 Switch off the before attaching the cutter!  The cutter may only be used when it is mounted on the printer!  Do not try to cut any materials which exceed the maximum

width or thickness specifications.

 Do NOT touch the area of the moving blades!

The 'Guillotine' cutter permits cutting of materials up to a weight of 220 g/m² without any problems. The cutter can be refit without any technical effort. The activation of a cut can be started by an external impulse of the dispenser photocell.

Loading of labels in cutter mode, see on page 29.

NOTICE!

The operating mode can be selected in the printer driver or our label design software.

Off:

The print order is processed without cutting.

Without Backfeed:

A cut is effected after each label. We recommend using this operating mode if no data which is to print is in the upper part of the label.

With Backfeed:

A cut is effected after each label.

Interval with Final Cut:

A cut is effected after a fixed number of labels which you have to enter at the print start and additionally at the end of the print order.

Interval without Final Cut:

A cut is effected after a fixed number of labels which you have to enter at the print start. At the end of the printer order no cut is effected except when the set interval comes to the end of the print order.

Final Cut:

A cut is only effected at the end of the print order.

Single Cut:

The printer must be in Offline mode, then press key

(> 2 s).

Operating modes

Pica II Series Service Functions

10.15 Operating Manual 43

8 Service Functions

The printer must be in Offline mode.

Press and hold the keys

+ (> 3 s) to access the service

functions.

Adjust Sensibility of Label Photocell

Reflexion / Transmission Photocell - depending on setting

Press keys

+ to reduce the value.

Press keys

+ to increase the value.

Press key

to confirm the setting.

Determine signal threshold

Setting the photocell level. In case of problems while positioning or measuring of label, levels for label photocell can be set manually. Make sure that a large hub as possible (label >3 V, gap <1 V) is set.

Press key

to arrive the next menu.

Adjust Sensibility of Dispenser Photocell

Press keys + to reduce the value.

Press keys

+ to increase the value.

Press key

to confirm the setting.

Press key

to arrive the next menu.

Adjust Heater Resistance

To achieve a high print quality, the indicated Ohm value must be set after an exchange of printhead.

Press keys

+ to reduce the value.

Press keys

+ to increase the value.

Press key

to confirm the setting.

Lbl-PC TR S.[V] 19 4.65

Disp.-PC S.[V] 80 0.02

Heater Resist. 1250

Service Functions Pica II Series

44 Operating Manual 10.15

Press key

to arrive the next menu.

Select Printer Language

Press keys

+ or + to select the printer language. The following languages are available: German, English, French, Spanish, Finnish, Czech (option), Portuguese, Dutch, Italian, Danish and Polish.

Press key

to confirm the selection.

Press key

to arrive the next menu.

Select Printer Emulation

Press keys + or + to change the protocol.

Change between CVPL protocol and ZPL II

protocol.

CVPL: Carl Valentin Programming Language ZPL: Zebra

Programming Language

Press key

to confirm the selection.

The printer performs a restart and ZPL II

commands are transformed into CVPL commands internally by the printer and then executed by the printer.

NOTICE!

Before starting a firmware update make sure that the CVPL protocol is selected.

Press key

to arrive the next menu.

Zero point adjustment in Y direction

Indication of value in 1/100 mm. After replacing the printhead - the print cannot be continued at the same position on the label, the difference can be corrected in printing direction.

NOTICE!

The value for zero point adjustment is set ex works. After replacing the printhead, only service personnel are allowed to set this value anew.

Printer language English

Printer emulat. CVPL

ZP Y-Adjust

0.0

Pica II Series Service Functions

10.15 Operating Manual 45

Press key

to arrive the next menu.

Zero point adjustment in Y direction

Indication of value in 1/100 mm. After replacing the printhead - the print cannot be continued at the same position on the label, the difference can be corrected across the printing direction.

NOTICE!

The value for zero point adjustment is set ex works. After replacing the printhead, only service personnel are allowed to set this value anew.

Press key

to arrive the next menu.

Select Printer Type

Press keys

+ or + to change the printer type.

Press key

to confirm the selection.

Press key

to arrive the next menu.

Printhead Type

Indication of the currently used printhead.

ZP X-Adjust

0.0

Printer type Pica II 106/12

Printhead PH 232

Pica II Series Maintenance and Cleaning

10.15 Operating Manual 47

9 Maintenance and Cleaning

DANGER!

Risk of death by electric shock!

 Disconnect the label printer from power supply

before performing any maintenance work.

NOTICE!

When cleaning the label printer, personal protective equipment such as safety goggles and gloves are recommended.

Maintenance Task Frequency

General cleaning (see 9.1, on page 48).

As necessary.

Cleaning print roller (see 9.1, on page 48).

Each time the label roll is changed or when the printout and label transport are adversely affected.

Cleaning printhead (see 9.3, on page 49).

Direct thermal printing:

Each time the label roll is changed.

Thermal transfer printing:

Each time the transfer ribbon is changed or when the printout is adversely affected.

Cleaning label photocell (see

9.4, on page 50).

When exchanging the label roll.

Replacing printhead (see 9.5, on page 51).

In case of errors in printout.

NOTICE!

The handling instructions for the use of Isopropanol (IPA) must be observed. In the case of skin or eye contact, immediately wash off the fluid thoroughly with running water. If the irritation persists, consult a doctor. Ensure good ventilation.

WARNING!

Risk of fire by easily inflammable label soluble!

 When using label soluble, dust must be completely

removed from the label printer and cleaned.

Maintenance schedule

Maintenance and Cleaning Pica II Series

48 Operating Manual 10.15

9.1 General Cleaning

CAUTION!

Abrasive cleaning agents can damage the label printer!

 Do not use abrasives or solvents to clean the outer

surface of the label printer.

 Remove dust and paper fuzz in the printing area with a soft

brush or vacuum cleaner.

 Clean outer surfaces with an all-purpose cleaner.

9.2 Cleaning the Print Roller

A soiled print roller can lead to reduced print quality and can affect transport of material.

Figure 13

1. Open the printer cover.

2. Turn red lever (B) counter clockwise to lift up the printhead (A).

3. Remove labels and transfer ribbon form the label printer.

4. Remove deposits with roller cleaner and a soft cloth.

5. Turn the roller (C + D) manually step by step to clean the

complete roller (only possible when printer is switched off, as otherwise the step motor is full of power and the roller is kept in its position).

Pica II Series Maintenance and Cleaning

10.15 Operating Manual 49

9.3 Cleaning the Printhead

Printing can cause accumulation of dirt at printhead e.g. by colour particles of transfer ribbon, and therefore it is necessary to clean the printhead in regular periods depending on operating hours, environmental effects such as dust etc.

CAUTION!

Printhead can be damaged!

 Do not use sharp or hard objects to clean the

printhead.

 Do not touch protective glass layer of the printhead.

Figure 14

1. Open the printer cover.

2. Turn red lever (B, in Figure 13) counter clockwise to lift up the

printhead.

3. Remove labels and transfer ribbon from the label printer.

4. Clean printhead surface with special cleaning pen or a cotton

swab dipped in pure alcohol.

5. Allow printhead to dry for 2-3 minutes before commissioning the

printer.

Maintenance and Cleaning Pica II Series

50 Operating Manual 10.15

9.4 Cleaning the Label Photocell

CAUTION!

Label photocell can be damaged!

 Do not use sharp or hard objects or solvents to clean

the label photocell.

The label photocell can become dirtied with paper dust and this can adversely affect label detection.

Figure 15

1. Open printer cover.

2. Turn red lever counter clockwise to lift up the printhead.

3. Remove labels and transfer ribbon from the label printer.

4. Blow out the photocell (A) with pressure gas spray.

Observe strictly the instructions on the spray can!

5. Clean the label photocell (A) additionally with a cleaning card (B)

before soaked in pure alcohol. Move the cleaning card from one side to the other (see illustration).

6. Reload the labels and transfer ribbon (see chapter 5 Loading

Media, on page 27).

Pica II Series Maintenance and Cleaning

10.15 Operating Manual 51

9.5 Replacing the Printhead (General)

NOTICE!

The printhead (D) is preinstalled on a head plate (A) and aligned at the factory.

E D

Figure 16

A Head plate B Plug connection signal C Plug connection tension D Printhead E Focal line F Guiding G Screw

CAUTION!

The printhead can be damaged by static electricity discharges and impacts!

 Set up printer on a grounded, conductive surface.  Ground your body, e.g. by wearing a grounded

wristband.

 Do not touch contacts on the plug connections (B,

C).

 Do not touch printing line (E) with hard objects or

your hands.

Maintenance and Cleaning Pica II Series

52 Operating Manual 10.15

9.6 Replacing the Printhead

Figure 17

1. Remove labels and transfer ribbon from the label printer.

2. When printhead is closed, loosen the fixing screw (B).

3. Turn red lever (D) counter clockwise to lift up the printhead.

4. If the printhead (E) is not disengaged on the pressure roller,

continue loosen the fixing screw (B).

5. Remove the printhead carefully to the front until you can reach the

plug connections.

6. Remove plug connections and then remove printhead (E).

7. Loosen fixing screws (G) and remove guiding (H).

Attach plug connections.

1. Mount guiding (H) and fixing screws (G) at the printhead.

2. Position printhead in printhead mounting bracket in such a way

that the pins are secured in the corresponding holes in the head plate.

3. Lightly keep printhead mounting bracket on the printer roller with

one finger and check for correct positioning of the printhead.

4. Screw in fixing screw (B) and tighten it.

5. Reload the labels and transfer ribbon (see chapter 5 Loading

Media, on page 27).

6. Check resistance value on the type plate of printhead and if

necessary change the value in the menu Service functions/Heater resistance.

Removing the printhead

Installing the printhead

Pica II Series Maintenance and Cleaning

10.15 Operating Manual 53

9.7 Adjusting the Printhead

Complete the following printhead settings to achieve the best possible print image:

 Align the heating line with the highest point of the print roller.

Density of the print image is the greatest at this point.

 Set the parallelism of horizontal lines with the edge of the label.

CAUTION!

The printhead assembly can be damaged.

Attempting to adjust the printhead when the fixing screw (E) is tight can lead to defects at the printhead assembly.

 Always loosen the fixing screw (E) before adjusting the

printhead.

NOTICE!

Open and close the printhead locking device after each step of the adjustment.

A B

CDEF

Figure 18

Maintenance and Cleaning Pica II Series

54 Operating Manual 10.15

An important characteristic for a high quality print is the parallelism of the focal line of the thermal printhead to the pressure roll. Because of the fact that the position of focal line of the printhead depends on fluctuations caused by production, it is necessary to adjust the parallelism.

1. Loosen the fixing screw (E) approx. ¼ rotations.

2. Adjust the parallelism with the adjusting screws (C+F)

Clockwise = printhead moves forwards Counter clockwise = printhead moves backwards

3. Adjust the parallelism as long as the printing result comes up to

your full expectation.

4. Tighten again the fixing screws (E).

5. Start a print order with approx. 10 labels and control the correct

passage of transfer ribbon.

Increasing the head contact pressure leads to an improvement of the print image density on the corresponding side and to a shifting of the ribbon feed path in the corresponding direction.

CAUTION!

Damage of printhead by unequal use!

 Change factory settings only in exceptional cases.

The selection of the smallest value can optimise the life cycle of printhead.

1. Turn the pressure pieces (A+B, Fehler! Verweisquelle konnte

nicht gefunden werden.) to change the pressure of printhead.

2. Turning the pressure pieces

in clockwise direction increases the pressure anticlockwise reduces the pressure.

3. Tighten again the pressure lever clockwise to lock the printhead.

Parallelism

Pressure

Pica II Series Error Correction

10.15 Operating Manual 53

10 Error Correction

In case an error occurred the printer stops and the print order is interrupted.

After removing the error, press key

to acknowledge the error.

An active print order is now interrupted. Press key

to print the last printed label once more. This is particularly important if an error arose during a current print order and the sequence of the labels (e.g. counter) is to be considered.

Press key

to continue a print order or press key to cancel the

print order.

Error message Cause Remedy

1 Line too high

Line rises up completely or partly over the upper edge of label.

Move line down (increase Y value). Check rotation and font.

2 Line too low

Line rises up completely or partly over the bottom edge of label.

Move line up (reduce X value). Check rotation and font.

3 Character set

One res. several characters of the text is res. are not available in the selected font.

Change text. Change font.

4 Unknown code type

Selected code is not available. Check code type.

5 Unvalid position

Selected position is not available.

Check position.

6 CV font

Selected font is not available. Check font.

7 Vector font

Selected font is not available. Check font.

8 Measuring label

While measuring no label was found. Set label length is too large.

Check label length and if labels are inserted correctly. Restart measuring anew.

9 No label found

No label available. Soiled label photocell. Labels not inserted correctly.

Insert new label roll. Check if labels are inserted correctly. Clean the label photocell.

10 No ribbon

During the print order the ribbon roll becomes empty (front printhead). Defect at the transfer ribbon photocell (front photocell).

Change transfer ribbon. Check transfer ribbon photocell (service functions).

11 COM FRAMING

Stop bit error. Check stop bits.

Check baud rate. Check cable (printer and PC).

Error Correction Pica II Series

54 Operating Manual 10.15

Error message Cause Remedy

12 COM PARITY

Parity error. Check parity.

Check baud rate. Check cable (printer and PC).

13 COM OVERRUN

Loss of data at serial interface (RS-232).

Check baud rate. Check cable (printer and PC).

14 Field numer

Received line number is invalid at RS-232 and Centronics.

Check sent data. Check connection PC - printer.

15 Length mask

Invalid length of received mask statement.

Check sent data. Check connection PC - printer.

16 Unknown mask

Transferred mask statement is invalid.

Check sent data. Check connection PC - printer.

17 Missing ETB

No end of data found. Check sent data.

Check connection PC - printer.

18 Invalid character

One res. several characters of the text is res. are not available in the selected font.

Change text. Change font.

19 Invalid statement

Unknown transferred data record.

Check sent data. Check connection PC - printer.

20 Invalid check digit

For check digit control the entered res. received check digit is wrong.

Calculate check digit anew. Check code data.

21 Invalid SC number

Selected SC factor is invalid for EAN res. UPC.

Check SC factor.

22 Invalid number of

digits

Entered digits for EAN res. UPC are invalid < 12; > 13.

Check number of digits.

23 Check digit

calculation

Selected check digit calculation is not available in the bar code.

Check calculation of check digit. Check bar code type.

24 Invalid extension

Selected zoom factor is not available.

Check zoom factor.

25 Offset sign

Entered sign is not available. Check offset value.

26 Offset value

Entered offset value is invalid. Check offset value.

27 Printhead

temperature

Printhead temperature is too high. Defective printhead sensing device.

Reduce contrast. Change printhead.

28 Cutter error

With cut an error occurred. Paper jam.

Check label run. Check cutter run.

29 Invalid parameter

Entered data do not correspond to the characters allowed from the application identifier.

Check code data.

30 Application

Identifier

Selected application identifier is not available in GS1-128.

Check code data.

31 HIBC definition

F Missing HIBC system sign. Missing primary code.

Check definition of HIBC code.

Pica II Series Error Correction

10.15 Operating Manual 55

Error message Cause Remedy

32 System clock

Real Time Clock function is selected but the battery is empty. Defective RTC.

Change battery. Change RTC component.

33 No CF interface

Interrupted connection CPU CF card. Defective CF card interface.

Check connection CPU - CF card interface. Check CF card interface.

34 No print memory

No print CF found. Check CF assembly on CPU.

35 Cover open

At start of a print order the printhead is open.

Close the printhead and start print order anew.

36 BCD invalid format

BCD error Invalid format for the calculation of Euro variable.

Check entered format.

37 BCD overflow

BCD error Invalid format for the calculation of Euro variable.

Check entered format.

38 BCD division

BCD error Invalid format for the calculation of Euro variable.

Check entered format.

39 FLASH ERROR

Flash component error. Run a software update.

Change CPU.

40 Length command

Invalid length of the received command statement.

Check data sent.

Check connection PC - printer.

41 No drive

CF card not found / not correctly inserted.

Insert CF card correctly.

42 Drive error

Impossible to read CF card (faulty).

Check CF card, if necessary change it.

43 Not formatted

CF Card not formatted. Format CF card.

44 Delete current

directory

Attempt to delete the actual directory.

Change directory.

45 Path too long

Too long indication of path. Indicate a shorter path.

46 Drive write-

protected

Memory card is write-protected. Deactivate write protection.

47 Directory not file

Attempt to indicate a directory as file name.

Correct your entry.

48 File already open

Attempt to change a file during an access is active.

Select another file.

49 No file/directory

File does not exist on CF card. Check file name.

50 Invalid file name

File name contains invalid characters.

Correct entry of name, remove special characters.

Error Correction Pica II Series

56 Operating Manual 10.15

Error message Cause Remedy

51 Internal file error

Internal file system error. Please contact your distributor.

52 Root full

The max. number (64) of main directory entries is reached.

Delete at least one main directory entry and create subdirectories.

53 Drive full

Maximum CF capacity is reached.

Use new CF Card, delete no longer required files.

54 File/directory

exists

The selected file/directory already exists.

Check name, select a different name.

55 File too large

During copying procedure not enough memory space onto target drive available.

Use a larger target card.

56 No update file

Errors in update file of firmware.

Start update file anew.

57 Invalid graphic file

The selected file does not contain graphic data.

Check file name.

58 Directory not empty

Attempt to delete a not empty directory.

Delete all files and subdirectories in the desired directory.

59 No interface

No CF card drive found. Check connection of CF card

drive. Contact your distributor

60 No CF card

No CF card is inserted. Insert CF card in the slot.

61 Webserver error

Error at start of web server. Please contact your distributor.

62 Wrong FPGA

The direct print module is equipped with the wrong FPGA.

Please contact your distributor.

63 End position

The label length is too long. The number of labels per cycle is too much.

Check label length res. the number of labels per cycle.

64 Zero point

Defective photocell. Change photocell.

65 Compressed air

Pressure air is not connected. Check pressure air.

66 External releaser

External print release signal is missing.

Check input signal.

67 Row too long

Wrong definition of column width res. number of columns.

Reduce the column width res. correct the number of columns.

68 Scanner

The connected bar code scanner signals a device error.

Check the connection scanner/printer. Check scanner (dirty).

69 Scanner NoRead

Bad print quality. Printhead completely soiled or defective. Print speed too high.

Increase contrast. Clean printhead or exchange (if necessary). Reduce print speed.

70 Scanner data

Scanned data does not correspond to the data which is to print.

Exchange printhead.

Pica II Series Error Correction

10.15 Operating Manual 57

Error message Cause Remedy

71 Invalid page

As page number either 0 or a number > 9 is selected.

Select a number between 1 and 9.

72 Page selection

A page which is not available is selected.

Check the defined pages.

73 Page not defined

The page is not defined. Check the print definition.

74 Format user guiding

Wrong format for customised entry.

Check the format string.

75 Format date/time

Wrong format for date/time. Check the format string.

76 Hotstart CF

No CF card found. If option hotstart was activated,

a CF card must be inserted. Switch off the printer before inserting the memory card.

77 Flip/Rotate

Selection of print of several columns and also mirror/rotate.

It is only possible to select one of both functions.

78 System file

Loading of temporary hotstart files.

Not possible.

79 Shift variable

Faulty definition of shift times (overlapping times).

Check definition of shift times.

80 GS1 Databar

General GS1 Databar error. Check definition and parameter

of GS1 Databar code.

81 IGP error

Protocol error IGP. Check sent data.

82 Time generation

Printing creation was still active at print start.

Reduce print speed. Use printers' output signal for synchronisation. Use bitmap fonts to reduce generating time.

83 Transport protection

Both DPM position sensors (start/end) are active.

Displace zero point sensor Check sensors in service functions menu

84 No font data

Font and web data is missing. Run a software update.

85 No layout ID

Label ID definition is missing. Define label ID onto the label.

86 Layout ID

Scanned data does not correspond to defined ID.

Wrong label loaded from CF card.

87 RFID no label

RFID unit cannot recognise a label.

Displace RFID unit or use an offset.

88 RFID verify

Error while checking programmed data.

Faulty RFID label. Check RFID definitions

89 RFID timeout

Error at programming the RFID label.

Label positioning. Faulty label.

90 RFID data

Faulty or incomplete definition of RFID data.

Check RFID data definitions.

91 RFID tag type

Definition of label data does not correspond with the used label.

Check storage partitioning of used label type

Error Correction Pica II Series

58 Operating Manual 10.15

Error message Cause Remedy

92 RFID lock

Error at programming the RFID label (locked fields).

Check RFID data definitions. Label was already programmed.

93 RFID programming

Error at programming the RFID label.

Check RFID definitions.

94 Scanner timeout

The scanner could not read the bar code within the set timeout time.

Defective printhead. Wrinkles in transfer ribbon. Scanner wrong positioned. Timeout time too short.

Check printhead. Check transfer ribbon. Position scanner correctly, corresponding to the set feeding. Select longer timeout time.

95 Scanner layout

difference

Scanner data does not correspond to bar code data.

Check adjustment of scanner. Check scanner settings / connection.

96 COM break

Serial interface error. Check settings for serial data

transmission as well as cable (printer-PC).

97 COM general

Serial interface error. Check settings for serial data

transmission as well as cable (printer-PC).

98 No software

printhead FPGA

No printhead-FPGA data available.

Please contact your responsible distributor.

99 Load software

printhead FPGA

Error when programming printhead-FPGA.

Please contact your responsible distributor.

100 Upper position

Sensor signal up is missing (option APL 100).

Check input signals / compressed-air supply.

101 Lower position

Sensor signal down is missing (option APL 100).

Check input signals / compressed-air supply.

102 Vacuum plate empty

Sensor does not recognise a label at vacuum plate (option APL 100).

Check input signals / compressed-air supply.

103 Start signal

Print order is active but device not ready to process it.

Check start signal.

104 No print data

Print data outside the defined label. Selection of wrong module type (design software).

Check selected module type. Check selection of left/right version.

105 Printhead

No original printhead is used. Check the used printhead.

Contact your distributor.

106 Invalid Tag type

Wrong Tag type. Tad data do not match the Tag type in the printer.

Adapt data or use the correct Tag type.

107 RFID invalid

RFID module is not activated. No RFID data can be processed.

Activate RFID module or remove RFID data from label data.

Pica II Series Error Correction

10.15 Operating Manual 59

Error message Cause Remedy

108 GS1-128 invalid

Transferred GS1-128 bar code is invalid.

Verify bar code data (see GS1128 bar code specification).

109 EPC parameter

Error at EPC calculation. Verify data (see EPC

specification).

110 Housing open

When starting the print order the housing cover is not closed.

Close the housing cover and start the print order anew.

111 EAN.UCC code

Transferred EAN.UCC code is invalid.

Verify bar code data (see corresponding specification).

112 Print carriage

Printing carriage does not move.

Check gear belt (possibly broken).

113 Applicator error

Error while using applicator. Check applicator.

114 Left position

Left final position switch is not in correct position.

Check LEFT final position switch for correct function and position. Check function of pneumatics for cross traverse.

115 Right position

Right final position switch is not in correct position.

Check RIGHT final position switch for correct function and position. Check function of pneumatics for cross traverse.

116 Print position

The print position is not correct. Check TOP and RIGHT final

position switch for correct function and position. Check pneumatics for function

117 XML parameter

The parameters in the XML file are not correct.

Please contact your responsible distributor.

118 Invalid variable

Transferred variable is invalid with customized entry.

Select correct variable without customized entry and transfer it.

119 No ribbon

During the print order the ribbon roll becomes empty (rear printhead). Defect at the transfer ribbon photocell (rear photocell).

Change transfer ribbon. Check transfer ribbon photocell (service functions).

120 Wrong directory

Invalid target directory when copying.

Target directory must not be within the source directory. Check target directory.

121 No label found

No label found at the rear printhead (DuoPrint). Soiled label photocell. Labels not inserted correctly.

Insert new label roll. Clean the label photocell. Check if labels are inserted correctly.

122 IP occupied

The IP address was already assigned.

Assign a new IP address.

Error Correction Pica II Series

60 Operating Manual 10.15

Error message Cause Remedy

123 Print asynchronous

The label photocell do not work in the order as it is expected according to print data.

Check label size and gap size.

The settings of the photocell are not correct.

Check label photocell settings.

Settings of label size and gap size are not correct.

Check correct loading of label material.

No label found at the rear printhead.

Insert new label roll.

Soiled label photocell. Clean the label photocell.

Labels not inserted correctly. Check if labels are inserted

correctly.

124 Speed too slow

The print speed is too slow. Increase the speed of

customers' machine.

Pica II Series Index

10.15 Operating Manual 61

11 Index

C

Connecting printer .............................................................................. 24

Connector pin assignment, printer rear ................................................ 6

Control inputs and outputs ................................................................. 17

Control panel ...................................................................................... 35

Cutter mode

description ...................................................................................... 42

printing ............................................................................................ 42

E

Environmentally-friendly disposal ......................................................... 6

Error messages/corrections ............................................................... 53

Error messages/Error corrections ............ 53, 54, 55, 56, 57, 58, 59, 60

I

Inputs/outputs ............................................................................... 16, 18

Installation .......................................................................................... 23

Instructions ........................................................................................... 5

Intended use ......................................................................................... 5

K

Key functions ................................................................................ 36, 37

L

Label feed ........................................................................................... 40

Loading labels

fan-fold material .............................................................................. 32

for cutting mode .............................................................................. 29

for peel-off mode ....................................................................... 30, 31

for rewinding mode ......................................................................... 28

for standard mode ........................................................................... 27

for tear-off mode ............................................................................. 27

Loading transfer ribbon ...................................................................... 33

M

Maintenance/cleaning

cleaning label photocell .................................................................. 50

cleaning print roller ......................................................................... 48

cleaning printhead .......................................................................... 49

general cleaning ............................................................................. 48

maintenance schedule .................................................................... 47

replacing printhead ................................................................... 51, 52

O

Operating conditions ............................................................ 8, 9, 10, 11

P

Peel-off mode

description ...................................................................................... 41

printing ............................................................................................ 41

Plug & Play ......................................................................................... 21

Index Pica II Serie

62 Operating Manual 10.15

Printer

key functions ............................................................................. 36, 37

states ........................................................................................ 35, 36

Printhead

adjusting ......................................................................................... 53

parallelism, adjusting ...................................................................... 54

pressure, adjusting ......................................................................... 54

replacing ......................................................................................... 52

Printing ............................................................................................... 39

cutter mode ..................................................................................... 42

label feed ........................................................................................ 40

label feed synchronization .............................................................. 40

peel-off mode .................................................................................. 41

processing print orders ................................................................... 39

saving labels ................................................................................... 40

status print ...................................................................................... 39

tear-off mode .................................................................................. 40

Processing print orders ...................................................................... 39

S

Safety instructions ................................................................................ 7

Saving labels ...................................................................................... 40

Service functions

adjusting dispenser photocell ......................................................... 43

adjusting heater resistance ............................................................. 43

adjusting label photocell ................................................................. 43

changing printer emulation ............................................................. 44

indicating printhead type ................................................................. 45

selecting printer language .............................................................. 44

selecting printer type ....................................................................... 45

zero point adjustment (x direction) ................................................. 45

zero point adjustment (y direction) ................................................. 44

Setting up printer ................................................................................ 23

Start-up ............................................................................................... 25

Status print ......................................................................................... 39

Switching on ....................................................................................... 24

Synchronization, label feed ................................................................ 40

T

Tear-off mode, printing ....................................................................... 40

Technical data ........................................................................ 13, 14, 15

W

Warning instructions ............................................................................. 7

Carl Valentin GmbH

Neckarstraße 78 – 86 u. 94 . 78056 Villingen-Schwenningen

Phone +49 (0)7720 9712-0 . Fax +49 (0)7720 9712-9901

info@carl-valentin.de . www.carl-valentin.de

Carl Valentin PICA II Operating Manual

Specifications and Main Features

Frequently Asked Questions

User Manual