Code Alarm Cause Possible solution Reset Action
ALA06
Cannot read
lim. probe
Wireless
probe
Allthelimitwireless probes arenot
working
Check probe connections and binding to the access point
Stop -
automatic
Stop
production
ALP09
High boiler
temp.
The boiler temperature read by the
NTC probe is too high > 110°C
Check that there is water inthe boiler;
check that the levelsensor isworking and/or clean it
Stop with
manual
reset
Stop
production
ALA07..9
Klixon fan
1..3
thermal protector on fan 1..3. Safety
thermostat activated due to
abnormaloverheating of the boiler
from operation withoutwater
stop the unitand perform complete maintenance on the boiler
Stop with
manual
reset
Stop
production
ALP10..12
Flue gas
probe 1..3
broken
flue gas temperatureprobe 1
broken. NTC probe for measuring
the flue gas temperature not
connected or not working
Check the probe connections and/or operation
Stop with
manual
reset
Stop
production
ALP13..15
Warning flue
gas temp.
1..3
flue gas temperatureprobe 1..3
warning > 175°C. Extremely high flue
gas temperature, boilerfullof scale
switch the unit off, clean the heat exchanger, check burner
calibration.
ALP16..18
Alarm flue
gas temp.
1..3
flue gas temperatureprobe 1..3
alarm > 180 °C. Extremely high flue
gas temperature, boilerfullof scale
switch the unit off, clean the heat exchanger, check burner
calibration
Stop with
manual
reset
Stop
production
ALA10..12
Alarm burner
1..3 missing
flame
ignition failure on burner 1..3. No
flame with production request.
• when the unit isactivated there is
no steam production; • flue gas
outlet or airintake blocked;
• gas shut-off valve closed, burner
and/orcontroller malfunction;
• No gas supply
• check the gas pressure and that thegas shut-off valve is open;
• make sure that the air intake is not blocked;
• check the fan powerconnection;
• check operation of the brushless fan, the flue gas outlet and air
intake;
• burner flame malfunction;
• check the connections between the flame control board and the
burner, and between the electrical panel and theflame control;
• check the connections between the unit controller and the
intermediateterminal block in the electrical panel
Stop with
manual
reset
Stop
production
ALA13
AntiFreeze
check
components
temperature below 5°C, water
drained using the pump to protect
the humidifier
check the temperature inside and outside of the humidifier. Increase
the temperature inside the humidifier by fitting additional heaters
where necessary.
Stop with
manual
reset
Stop
production
ALA20..22
Speed fault
burner 1..3
Speed fault on burner 1..3
check the electrical connections between the control board and the
fan. if necessary, remove the brushless fan and check operation.
Stop with
manual
reset
Stop
production
ALP24
Missing
model Slave
model not set on slaveunit Set the model on the slave
Stop with
manual
reset
Stop
production
ALP25
Missing
water Slave
No feedwater
Check that the supply pipe to the humidifier and the internal tubing
are not blocked or choked and that there is enough pressure(0.1-0.8
MPa, 1-8 bars)
Check operation of the fill solenoid valve
Check that there is not excessive back-pressure in the steam outlet,
preventing water from entering the boilerdue to gravity
Check that the steam outlet hose is not choked or that there are no
pockets of condensate
Check that the level sensor is working correctly, clean if necessary
Stop with
manual
reset
Stop
production
ALM21
Aarm foam
slave
Entrainment of foam in the boiler
during boiling
The entrainment of foam is generally due to the presence of
surfactants in the water (lubricants, solvents, detergents, water
treatment or softening agents) or an excessive concentration of
dissolved salts. Purge the feedwater lines
Clean theboiler
Stop with
manual
reset
Stop
production
ALB03
Low
production
Slave
Input power not available; With the
unit on, there isno steam
production or water preheating; flue
gas outlet or airintake blocked; gas
shut-off valve closed, burnerand/or
check the gas pressure and that the gas shut-off valve is open; make
sure that the air intake is not blocked; check the fan power
connection; check operation of the brushless fan, the flue gas outlet
and air intake; burner flame malfunction; check the connections
between the flame control board and the burner, and between the