CardScan 500 User Manual

500_setup.fm Page 1 Wednesday, September 29, 1999 2:05 PM

reparing Your Scanner

P

1.

Install the CardScan software on your PC

before

connecting your scanner. If you do not install

the CardScan software first, Windows will not recognize the scanner.

2.

Connect the AC adapter to the scanner. Plug the

AC adapter into a power outlet. The light on the scanner

,

blinks three times

3.

Connect either the scanner’s parallel port OR the scanner’s USB port to the PC using the included

cable. Do

NOT

then stays on.

Scanner Light

On: Scanner is ready
Off: Scanning a card or
Blinks 3 Times: During self-test
Blinks Continuously: Technical problem

power not connected

AC adapter
connection

use both ports. If you switch ports later, disconnect the power before switching.

USB port:

Choose the USB port if you use

your PC’s parallel port for
another device.

NOTE:

Windows 98 or 2000 is

required to use USB.

Parallel port:

Choose the parallel

“COMPUTER” port if you

Pass-through
port

Parallel port

USB port

don’t have a USB port.

To use a printer and the

Card catcher

scanner with only one PC
parallel port, connect the

Card Catcher:

The card catcher attaches to the
back of your scanner to prevent scanned cards
from falling. Insert the two brackets of the card
catcher down into the two holes on the back of
the scanner. Lower the card catcher so that it
lies horizontally.

scanner’s “PRINTER” port. Connect the
included cable from the scanner’s
“COMPUTER” port to the PC’s parallel port.

NOTE

: Make sure the scanner is powered

on for the “PRINTER” port to work.

printer cable to the

etting Up Your CardScan 500 Scanner

S

1. Make sure the CardScan software is
installed.

2. Make sure your CardScan 500 scanner is
connected to your PC. See “Preparing Your
Scanner”.

3. Start CardScan. The Scanner Setup dialog
appears.
The CardScan Setup wizard runs the first
time you run CardScan. (You can also

→→→→

Help

choose
any time.) CardScan’s Scanner Setup wizard
guides you through the process of detecting
and setting up your scanner.

4. Choose “Yes, my scanner is connected”
then click
appears.

Scanner Setup Wizard

Next

. The Scanner Type dialog

at

5. Choose “CardScan business card scanner” then

6. Choose “Yes” then click

7. Click

8. Click

9. Place the calibration card (or a bright white card)

10. At the prompt, click OK. The scanner calibrates.

11. When the calibration finishes, click OK. The Test

12. To test scanning, place a business card face

13. When you are done with testing, click

14. Click

Next

click

detects the CardScan 500 scanner. The Scanner
Detected dialog appears.

appears. Choose either:

• Yes (to check for updates)

• No (if you don’t want to check for updates)
If you choose Yes, follow the directions in the
Corex Product Update and Scanner Software
Update dialogs.

dialog. The Calibrate dialog appears.

blank-side-down in the scanner and click

Scanner dialog appears.

down in scanner and click

Finished dialog appears.

. The Detect Scanner dialog appears.

Next

. The wizard

Next

. The Check for Update dialog

Next

when done with Check for Update

Scan

.

Close

.

Next

Next

. The

.

canning Cards

S

1. Start CardScan.

2. Insert each card facedown in the scanner, as in
the illustration. Orienting the card like this saves
time during processing. The scanner pulls the
card through.

3. When CardScan finishes scanning, you can
either:

• Insert another card;

•Click

• Process the scanned card(s) by clicking

Batch Options

and Notes to card(s); or

Process

.

to assign categories

Background scanning

You can scan cards while working with other
applications. To turn on background scanning, choose

→→→→

Edit

Preferences

cards automatically”.

As you feed cards into the scanner, CardScan
automatically scans the cards and saves the images
for later processing. While CardScan runs in the
background, you can work in another application.

To return to CardScan and process the cards,
double-click the CardScan icon in the
Windows system tray, at the bottom right
corner of the screen.

, click

Scan

, and click “Detect

Processing cards

When CardScan processes a card, it uses
AccuCard™ technology, an optical character
recognition (OCR) technology, to read the digital
image created by your scanner. It then interprets
the information and places it into the correct
labeled fields, such as Name, Title, Company,
Address, Phone, Fax, Email, and so forth. The
information appears in CardScan for you to verify.

When you scan cards, you should use

→→→→

Card

Check Details

to verify the accuracy of information.

or the Edit view afterwards

Cards that are difficult to read

Processing a card usually takes only a few
seconds. It may, however, take up to half a minute
if the card is very difficult to read.

Such cards may have:

• dark or speckled paper

• text printed in script or stylized typefaces

• text in logos or graphics

• text printed diagonally

• text printed both horizontally and vertically

A note on accuracy

CardScan is optimized for business cards from the
USA, Canada, UK, Germany, France, Belgium,
Switzerland, Australia, and Sweden. Results for
cards from other countries may not be as good as
with these cards. For example, CardScan may
incorrectly identify city names, state names, and
postal codes. You can minimize inaccuracies by

→→→→

Card

using
verify information.

Check Details

or the Edit view to

500_setup.fm Page 3 Wednesday, September 29, 1999 2:05 PM

roubleshooting

T

General

Several errors on one card

Re-calibrate the scanner and scan the card again.
There may have been mechanical difficulties or the
card may have been scanned at an angle.

Card image is skewed

Skewed images may impair accuracy and, therefore,
cause errors in the cards. For better results, place the
card flush against the right edge of the scanner’s tray.

Scanner’s light is blinking continuously

Disconnect and reconnect the AC power.

Card jammed in the scanner

If a card jams in the scanner, you can eject the card:

1. Choose

2. Click

3. Click

4. Click

Two or more cards scanned as one

If you scan cards in rapid succession, several cards
may appear as one continuous image, thereby
jumbling the text. To avoid this problem, wait for the
scanner’s light to go ON before inserting the next card.

Error message: “Scanner not responding”

Check each item listed below. After checking each
item, try to scan again.

1. Have you connected the scanner
Check the AC power and port connections.

2. Did you select the correct scanner
Run the Scanner Setup Wizard by choosing

Help

correct scanner is selected.

3. Did you select the correct port?
Choose
and verify the port.

4. If none of the above solves the problem:

Preferences

Scan

to display scanning preferences.

Setup

to display the Scanner Setup dialog.

Eject Card

→→→→

Scanner Setup Wizard

→→→→

Edit

• Disconnect the scanner from the AC power.

• Reconnect the scanner to the AC power.

from the

to eject the card.

Preferences

Edit

menu.

?

?

. Check if the

→→→→

Scan

. Click

Setup

Parallel Port

Scanner seems too slow

The CardScan 500 scans faster if your PC’s parallel
port is in ECP mode. Consult your PC documentation
to determine your parallel port’s mode and change it to
ECP. You may also try changing modes in the BIOS:

1. Access the BIOS when the system is booting.
Many PCs show how to access the BIOS, usually
by pressing a key or key combination. Some
common keys are Esc, F1, F2, or Del.

2. In the BIOS, locate the settings for the parallel
port mode (they may be in the Advanced Settings
section) and change the parallel port mode.

If you can’t change modes in the BIOS your PC’s
documentation may show how to change a jumper
setting on the parallel port card.

Error message: “Scanning: no images saved”
when starting CardScan

This message may appear if CardScan’s Auto Detect
option is enabled, but another device (not your Card­Scan scanner) is connected to your PC’s parallel port.
If this device is pass-through compatible:

1. Disconnect the device from the PC’s parallel port.

2. Connect your CardScan scanner to the PC’s
parallel port. See “Preparing Your Scanner”.

3. Connect the device to the “Printer” pass-through
port on the back of the CardScan scanner.

If the device is not pass-through compatible:

1. Choose

2. Click

3. Turn off “Detect cards automatically”.

When you want to use your scanner, connect it to
your PC’s parallel port.

Preferences

Scan

to display scanning preferences.

from the

Edit

menu.

USB Port

Scanner seems too slow

Try using the parallel port. Disconnect the USB cable,
disconnect and reconnect the scanner’s power, then
connect the parallel port cable. Run the Scanner
Setup wizard to set up the scanner.

Error message: “Unknown device”

Disconnect the scanner from the port, restart
Windows, install the CardScan software, then connect
the scanner again.

Scanner Software Update

Corex makes updates to your CardScan 500
scanner’s software available on its Web site.

CardScan checks for available updates if you choose

→→→→

Help

CardScan Updates

it is downloaded. The Scanner Software Update
wizard runs and installs it on your scanner. The
wizard will give you complete instructions when it
runs.

The update process takes about seven minutes to
complete.

. If an update is available,

At one point in the procedure,
the update program asks you
to press the PROGRAM switch
on your scanner.

1. Unbend a paper clip.

2. Gently insert the paper clip
into the PROGRAM slot on the
right side of your scanner.

3. Press the paper clip until
you feel a click.

For More Information

For the most complete information on how to use
CardScan, use the Online Help. Press F1 or choose

Contents

For detailed descriptions of CardScan’s features,
consult the CardScan User’s Guide.

from the

810 Memorial Drive, Cambridge, Massachusetts 02139 Tel: [phone] Fax: [phone]

CardScan is a registered trademark of Corex Technologies, Corp. Windows 98 and Windows 2000 are trademarks of

Microsoft Corp. Other brands and their products are trademarks or registered trademarks of their respective holders.

Help

menu.

CardScan is a product of

©1999 Corex Technologies Corp. All Rights Reserved Worldwide.

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of FCC rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed in accordance
with the instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in any
installation.
To comply with Part 15 of FCC rules, you must use
either the cable provided with the scanner or a cable
that is IEEE 1284 compliant and no longer than 2
meters (78 inches).
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to correct the interference by one of the
following measures:

• Reposition the receiving antenna.

• Increase the distance between the equipment
and the receiver.

• Connect the scanning and computer equipment
to an outlet on a circuit different from the
receiver’s.

Technical Support (North America)

Hours 10:00 AM-6:00 PM EST, Mon-Fri

Phone [phone] ext. 2

Fax [phone]

Email [e-mail]

Web site www.cardscan.com

Corex Technologies Corporation

P8093