Situations & Solutions
Situation: There is no coffee coming out of the grinder. It
seems as though the coffee is completely clogged inside the
grinder. The grinder makes a loud, atypical noise.
• Attempt to clear the clog by using the Grind & Clean Cycle.
Push and hold the "Ground Coffee" button, and the "Auto"
button at the same time. This will cut off the flow of the
coffee beans and engage only the grinder.
Any minor
clogging caused by grounds will be expelled into the
filter basket.
The Grind & Clean Cycle can be used at any time when
the machine is plugged into the wall outlet and will help
reduce any coffee residue left inside the grinder. We
recommend removing all wet grounds from the filter
basket prior to running the Grind & Clean Cycle.
For more severe clogs:
• Remove the lid of the bean co
ntainer.
The door to the
coffee chute will automatically open for cleaning and
maintenance purposes.
• Once the coffee chute door has been opened, unplug
the unit from the wall outlet.
• Place a paper towel under the coffee chute to catch any
ground coffee during cleaning. Use the angled cleaning
brush to remove any ground coffee that may be clogging
the ground coffee chute as shown in the following pictures.
• U
se a paper towel to clean the sealing gasket and area
around the chute door of any coffee residue.
• Once the coffee chute and sealing gasket are cleared of
ground coffee, plug the machine into the wall outlet.
• Run a Grind & Clean Cycle as described above to
remove any beans that may be resting on top of the
upper burr.
Simultaneously push and hold buttons for Grind & Clean Cycle
• Remove the bean container.
• Turn the fineness knob to "release" to remove the
upper burr. Clean coffee residue from upper burr.
• Using the angled cleaning brush, loosen any ground
coffee that may be impacted around the lower burr.
• Once the lower burr area is cleaned, replace the
upper burr and lock into place. Finally, replace and
lock t
he bean container back on to the machine.
Situation: The machine beeps twice when pressing the
BREW button. Grinder does not start.
Check the following:
• Make sure the bean container lid is on, pushed
down and fully engaged.
• Removable water tank is on, pushed down and
fully engaged.
• Ensure the upper burr and the bean container are
locked into place.
• Ensure that the fineness knob is adjusted correctly
as the machine will not start when knob is set to
"release".
Once bean container lid is removed, the coffee chute door will
open. This allows for easy access to the ground coffee chute.
Using the angled cleaning brush, remove any residue from the
ground coffee chute and sealing gasket.
Ground coffee chute
with door closed
Chute door closed
Clogged
coffee chute
Clean chute with brush Coffee chute cleaned
Chute
door
open
Inside view
Sealing
gasket
Maintenance Tips
In order to maintain the life of your product, please
follow the below care instructions:
Weekly:
• Ground coffee chute should be cleaned with the
included brush once per week or if ground coffee
chute door is not closing all the way.
• Use a cloth or paper towel to wipe out any
moisture build up or ground coffee residue around
the ground coffee chute door and sealing gasket
.
• Grinder should be cleaned once per week to
remove any ground coffee residue. First, run a
Grind & Clean Cycle as described in Situations
& Solutions. Remove the bean container and
upper burr to remove any leftover ground coffee
from the upper and lower burrs and the area
around the lower burr.
Note: If grinder, ground coffee chute and sealing
gasket are not properly cleaned,
ground coffee
residue can accumulate resulting i
n clogs or weak
tasting coffee.
Daily:
• Completely clean and dry all parts after every use.
• Discard wet grounds after use so that they are
not left inside of the filter basket overnight.
Emptying the basket immediately will reduce the
risk of grinding fresh coffee over the used
grounds which can cause clogging in the chute
and grin
de
r.