Caple DD935BK Instruction Manual

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Contact Caple on 0117 938 7420 or for spare parts www.caple.co.uk
Downdraft induction hob
instruction manual
DD935BK
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Instruction manual DD935BK
CONTENTS
WARNINGS 3
SAFETY WARNINGS 3
ENVIRONMENTAL PROTECTION 7
INSTALLATION INSTRUCTIONS 8
POSITIONING 8
VENTILATION 8
INSTALLATION 10
ELECTRICAL CONNECTIONS 12
COOKWARE 16
HOB INSTRUCTIONS 17
DOWNDRAFT INSTRUCTIONS 23
CLEANING AND MAINTENANCE 25
TROUBLESHOOTING 26
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WARNINGS
- Keep these instructions for use with the appliance. If the appliance should be sold or passed on to others, make sure that the instructions are passed on with it. We thank you for taking note of these suggestions before installing and using the appliance. They have been written for your personal safety and the safety of others.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
SAFETY WARNINGS
- Use the appliance only in household situations for the preparation and warming of food. All other types of use are not permitted.
- Children under 8 years of age must be kept away from the appliance unless they are under constant supervision.
- Children 8 years and older must only be allowed to use the appliance if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Children shall not play with the appliance.
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- Cleaning and user maintenance shall not be made by children without supervision.
- Installation, repair and maintenance work should only be performed by an authorised service technician. Work by unqualified persons could be dangerous for the user.
RISK OF ELECTRIC SHOCK!
- If the appliance is defective or chipped, cracked or broken in any way, immediately switch it off and do not continue to use it. Disconnect it from the electrical power supply.
WARNING
- If the supply cord of the appliance is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard
- The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements.
- Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
- The hob is hot during use and remains so for some time after being switched off. The risk of burns remains until the residual heat indicators have gone out.
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CAUTION
- The cooking process has to be supervised. A short term cooking process has to be supervised continuously.
DANGER OF FIRE
- Do not store items on the cooking surfaces! Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can become hot.
- Always switch the cooking zones off after use!
- The appliance is not intended to be operated by means of an external timer or separate remote-control system.
SAFETY INSTRUCTIONS
- When the appliance is delivered, check the overall appearance of the packaging. Any remarks should be written on the delivery note, of which you keep a copy
- Your appliance is designed for normal domestic use. It is not designed for commercial or industrial use, or for purposes other than those for which it was designed.
- Any consequences of or damage from incorrect installation or incorrect use of the appliance will not be covered by the manufacturer’s guarantee.
- Do not ever change or try to change the characteristics of this appliance. This would be a danger. Repairs must be performed only by an authorised technician. Always
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disconnect the hood before carrying out cleaning or maintenance operations.
- Adequately ventilate the room when a extractor and other appliances, powered by energy other than electricity, are used simultaneously, so that the extractor does not suck any combustion fumes
- Never use steam or high-pressure devices for cleaning your appliance (regulations regarding electrical safety).
- Never use the extractor without the grease filters
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ENVIRONMENTAL PROTECTION
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice. This appliance is marked according to the European directive on Waste Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The symbol on the product indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. Disposal must be carried out in accordance with local environmental regulations for waste disposal.
For more detailed information about treatment, recovery and recycling of this product, please contact your local council, your household waste disposal service or the retailer where you purchased the product
CE DECLARATIONS OF CONFORMITY
This appliance has been manufactured to the strictest standards and complies with all applicable legislation, Low Voltage Directive (LVD) and Electromagnetic Compatibility (EMC).
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INSTALLATION INSTRUCTIONS
These instructions are for qualified personnel and are a guide for the installation process, regulations and maintenance in accordance with the law and current standards.
Before securing the hob to the worktop, ensure the downdraft has been assembled as per the ‘Downdraft Assembly’ instructions on page 10.
POSITIONING
The hob is designed for either an inset or flush mounted installation, the way it is illustrated in Fig.1. Apply the sealing strip (Fig.2) along the whole perimeter (for dimensions of the cut out see Fig.1). Fix the hob into place with 4 fixing brackets, keeping in mind the depth of the work surface (Fig.4).
If the lower part of the appliance is accessible after installation via the unit it is installed in, it is necessary to mount a separating panel as shown in Fig. 4, keeping in mind the distances stated.
VENTILATION
To ensure adequate ventilation, a 5mm gap below the worktop on the front edge (see fig.3), should be applied.
If the product is being recirculated, a 5mm ventilation slot will also need to be included in the kitchen plinth around the entire perimeter of the island. Alternatively a vent grill can be installed onto the plinth in line with where the motor has been installed to allow the clean air to escape back into the room.
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min. 50 mm
50
mm
20 mm
3
- INSET
- FLUSH MOUNTED
Fig.1
~ 2 mm
Fig.2
Fig.3
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A
B
A
4
Fig.4
A
B
min 10 max 30 mm
B
min 30 max 50 mm
DOWNDRAFT ASSEMBLY
1. Before carrying out the downdraft installation, please check that all components are not damaged, in such a case contact your retailer and do not carry out any installation operation.
- Use solid 150mm ducting whose maximum length does not exceed 5 meters
- Limit the number of elbows in the ducting, since each elbow reduces the air capacity of 1 linear meter. (E.g. if you use no. 2 x 90° elbows, the length of ducting should not exceed 3 meters).
- Avoid abrupt direction changes.
- Use a 150mm constant diameter or a similar section ducting for the whole length.
- Use ducting approved by relevant standards in force. The manufacturer shall not be held liable for air capacity or noise problems due to non-observance of aforementioned instructions and no warranty will be provided in such a case.
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2. Place the upturned hob on a suitable surface, making sure the glass is protected from scratches. Take the ‘filtering chamber ‘out of the packaging and install it as shown in fig. 5. The ‘filtering chamber’ metal hooks shall be inserted in their suitable slots found on the hob rear side, as shown in fig. 6. After fitting the ‘filtering chamber’ to the hob,fasten it using the metric screw provided with the appliance, which shall be installed as shown in fig. 7.
3. Fit the hob into the cabinet, as shown on page 8-10. Take the motor unit out of the packaging, fix the metal joint on it using the screws provided with the appliance, as shown in fig. 8. After installing the hob, place the motor unit immediately under the hob, as shown in fig. 9.
In order to install the motor unit in such a way as it can touch the floor , make a 410mm X 410mm opening in the cabinet floor (see fig.17).
Then place the two metal telescopic conduits into the motor unit air inlet (figure
10), and fix them using the screws supplied with appliance.
Lift the internal metal conduit until it reaches the ‘filtering chamber’ and fix it using the screws supplied with appliance (fig.11).
Seal the air flow opening with the adhesive tape provided with the appliance, as shown in figure 12.
Connect the ducting to the motor unit. You can use the air outlet on the right or left side of the motor unit, according to the needs of the kitchen: remove the four screws fixing the outlet flange and replace it with the metal lid placed on the opposite side. The air outlet which is not going to be used must always be covered and closed with the metal lid.
Another two plastic flanges are provided with the appliance to connect different section ducts.
Flanges provided have the following sections: 230x80 mm 220x90mm 218x55mm (recommended for recirculating mode installation only).
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Fit the two grease filters into their housing, by passing them through the hob central opening, see fig. 13.
Fit the metal grid in order to close the hob central opening, as shown in fig. 14.
Place the wiring box near the appliance, in order to connect the flat cable to the corresponding flat cable of the touch - control panel.
Connect the motor unit cable to the terminal block found inside the plastic black box, see fig. 15B.
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7
6
8
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10
11
13
12
14
13
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Instruction manual DD935BK
A
B
A
B
A
B
min 10 max 30 mm
min 30 max 50 mm
15
17
16
14
brown
L1
2 x 220-240 V~
220-240 V~
3x1,5mm
blue earth
N
Fig.18
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ELECTRICAL CONNECTIONS (FIG.18)
Before making the electrical connections, check that:
- The system ratings meet the ratings indicated on the identification plate fixed on
the lower part of the worktop;
- The fuse rating for this appliance is 40amp.
- The system is fitted with efficient ground wires in accordance with the laws and
current standards.
Grounding is mandatory by law. If the domestic appliance is not supplied with a cable, use material suitable for the absorption value indicated on the identification plate and the operating temperature. An omnipolar switch must be installed with a minimum 3 mm opening between the contacts and appropriate for the load indicated on the plate and in accordance with current standards (the yellow/green ground conductor must not be disconnected by a switch). When the appliance has been installed, the omnipolar switch must be easily accessible.
WARNING
Place the metal box containing the electronic components at a distance of no less than 65 cm from the suctioning surface of the cooker hood.
Connecting the product to the mains electricity must be carried out by technically qualified personnel. The product must be connected to an electrical system correctly designed and installed. The electrical system must comply with VDE0100 standard.
NOTE
We recommend installing the metal box containing the electronic components at least 10 cm above floor level and at a suitable distance from all heat sources (e.g. oven sides or hob).
CAUTION
This appliance is fitted with an H05 VVF 3 conductor, 0.75 mm2 (neutral, phase, and ground) power cord. This can be connected up to a 220 - 240 V mono-phase electrical network through a CEI 60083 approved power socket, which must remain accessible after installation, in compliance with installation regulations. We decline any responsibility in case of accidents caused by a lack of ground connection or incorrect ground connection. The appliance must be fed through a differential protection device (RCD), with a nominal residual current not exceeding 30mA. If the power cord is damaged, call the after-sales service to avoid any risk.
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COOKWARE
Induction
A
B
The use of appropriate cookware is an essential factor for induction cooking. Check that your pots are suitable for the induction system. Only ferromagnetic cookware made of the following materials is suitable for induction hobs:
- Enameled steel
- Cast iron
- Induction-capable stainless steel cookware.
To determine whether the cookware is suitable, check whether the base of the pot or pan attracts a magnet. There are other induction-capable pots and pans whose bases are not completely ferromagnetic. To get good cooking results, we recommend that the dimension of the ferromagnetic area of the cookware match the size of the burner. We advise cookware having a flat base (Fig.6A). This way you can use the power optimally.
Do not use cookware with a rough base to avoid scratching the surface of the hob. A very important factor in induction cooking is the dimension of the pot compared to the plate used. The cooking zones allow the use of cookware with bases of
various diameters. It is, however, preferable to use the appropriate cooking zone for the dimension of the pot.
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HOB INSTRUCTIONS
G
D
H
B A C
F
I
E
D
F
E
min
Induction
A
B
The appliance is operated using the control panel sensor keys. Functions are controlled by touching the sensor keys and confirmed by displays and acoustic signals. Touch the sensor keys from above, without covering other sensor keys.
TOUCH CONTROLS
A. On/Off key B. Lock key C. Pause key D. Cooking Zone Power Slidebar E. Programs key
F. Cooking zone Display G. Timer [+] key H. Timer [-] key I. Timer display
FAN
A. On/Off key
B. Fan speed slidebar
C. Fan speed display
D. Timer Key
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SWITCHING THE APPLIANCE ON
G
D
H
B A C
F
I
E
D
F
E
min
7
Induction
A
B
6
Press the On-Off key to switch the hob on. All the displays relative to the cooking zones switch on in the «0» standby position. The control unit remains active for 10 seconds. If no cooking zone is selected within this time, the appliance switches off automatically.
SWITCHING A COOKING ZONE ON
Select the desired cooking zone and press or slide on the corresponding slidebar (D). The power of the single cooking zone can be adjusted in 9 different positions and will be shown on the relative luminous display with a level from “1” to “9”.
Slide right on the slidebar to increase the power level, slide left to decrease it.
BRIDGE ZONES -
This function allows you to combine the front cooking zone to the rear cooking zone to create one large zone (zone 1+2 and 3+4, Fig. 8).
Pay attention in placing the
8
( A) Max. 3700 W 16A
( B) Max. 3700 W 16A
cookware in the correct position on the cooking zones. To activate the Bridge function press simultaneously on both Sliderbars
Octa 220x184
Max.
2100 W
P: 3700 W
Octa 220x184
Max.
2100 W
P: 3700 W
of the two adjacent cooking zones. The bridge luminous symbol
- will appear on the side of
the two cooking zones display indicating that the function is active. Now it is possible to set the heat level of the bridge zone.
NOTE: the settings of the bridge zone are only enabled by the front cooking zone
Octa 220x184
Max.
2100 W
P: 3700 W
Octa 220x184
Max.
2100 W
P: 3700 W
slidebar and sensor keys. To disable the Bridge function press simultaneously on both Sliderbars of the two adjacent cooking zones. The bridge illuminated symbol
- turns off.
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POT DETECTION
Each induction cooking zone has a pot detection minimum limit, which varies according to the material of the cookware being used. For this reason, you should choose the cooking zone which is most suitable for the diameter of the cookware you are going to use.
If the symbol appears on the cooking zone display, it means that:
- The cookware used is not suitable for induction cooking.
- The cookware diameter is smaller than the one allowed by the hob.
- No cookware is on the cooking zone.
RESIDUAL HEAT H
If the temperature of the cooking zone is still high (over 50°C) after it has been switched off, the relative display will indicate the symbol H (residual heat).
The symbol will stay on even when the appliance is switched off and will only switch off when the burn risk in no longer present.
POWER BOOST (QUICK HEATING) P
This program further reduces the cooking time of a certain cooking zone, by bringing the temperature to the maximum heat level for 10 minutes.
At the end of this timeframe, the cooking zone heat level will automatically go back to level 9. The use of this function is recommended for heating large quantities of liquids (e.g. water to cook pasta) or food in a very short time.
To activate this program slide to the far right on the slidebar until the P symbol appears on the cooking zone display.
AUTOMATIC WARM-UP R
All cooking zones are equipped with an “automatic warm up” function. This feature sets the cooking zone to the highest heat level for a certain period of time and then automatically switches back to the cooking setting that was originally set.
The length of time that the automatic warm up function operates depends on the heat setting selected. To activate the “automatic warm up” function on a cooking zone place your finger on the slidebar at the desired heat level an hold the position for 3 seconds until the symbol R, alternating with the selected heat level, appears on the cooking area display.
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SPECIAL PROGRAMS
The cooktop has three special programs that have already been set to perform special cooking operations.
Bake
The ‘‘Bake’’ program sets the heat temperature of the selected cooking zone at 42°C to melt chocolate, butter or the like. To activate this program press the
Programs key once. The Bake LED lights up besides the cooking zone display.
Keep Warm
The ‘‘Keep Warm’’ program sets the heat temperature of the selected cooking zone at 70°C to keep food warm. To activate this program press the Programs key
twice. The Keep Warm LED lights up besides the cooking zone display.
Boil Control
The ‘‘Boil Control’’ program sets the heat temperature of the selected cooking zone at 94°C to bring to a boil slowly preparing sauces or soups and stews. To activate this program press the Programs key three times, the Boil Control LED
lights up besides the cooking zone display.
TIMER
This function allows you to set the time from 1 minute to 1 hour and 59 minutes for the automatic switch off of a cooking zone.
Timer Display
From 1 minute to 9 1.00 , 2.00 ... 9.00
From 10 minutes to 59 0.10, 0.15 ... 0.59
From 1 hour to 1hr 59minutes 1.00, 1.10 ... 1.59
Switch on a cooking zone by sliding on the slidebar to adjust the heat level. To activate the timer press simultaneously the “+“ and “-“ keys on the timer area until the clock symbol lights up beside the cooking zone display, then set the desired time using the timer “+“ and “-“ keys within 5 seconds. Wait for 5 seconds for the automatic confirmation. The time countdown will start on the timer display.
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When time elapses the cooking zone will automatically switch off, the timer display will show a flashing “000” and an acoustic signal will be heard. Press the “+“ or “-“ key on the timer area to stop the signals. To disable the timer of a cooking zone press repeatedly and simultaneously the “+“ and “-“ keys on the timer area until the clock symbol lights up beside the display of the desired cooking zone, press again the timer “+“ and “-“ keys simultaneously, then bring the timer value back to “000” by using the timer “-“ key. Wait for 5 seconds for the automatic confirmation. The clock symbol beside the cooking zone display goes off.
EGG TIMER/REMINDER
When no cooking zone is active it is possible to set an acoustic reminder which stays active after switching the appliance off. When the Egg timer/Reminder function is active, the Timer function cannot be selected. To enable this function press simultaneously the timer “+“ and “-“ keys. The clock symbol lights up below the timer display. Set the time, ranging from 1 minute to 1 hour and 59 minutes, by pressing the “+“ and “-“ keys. Wait for 5 seconds for the automatic confirmation. The time countdown will be shown on the timer display. When time elapses the display will show a flashing “000” and an acoustic signal will be heard. Press the “+“ and “-“ key on the timer area to stop the signals. To disable the Egg timer/Reminder function press simultaneously the timer “+“ and “-“ keys. The clock symbol lights up below the timer display. Bring the timer value back to “000” by using the “-“ key. Wait for 5 seconds for the automatic confirmation. The clock symbol beside the timer display goes off.
PAUSE
II
When at least one cooking zone is operating it is possible to momentarily pause the appliance switching off the cooking zones. To enable this function press the Pause key. The relative led lights up and all the cooking zone displays show the symbol “
II
“. Previously programmed timers will be stopped. The pause can last for maximum 10 minutes. If this status is not terminated within this time the appliance switches off. To disable the Pause function press the Pause key and slide right on the flashing slidebar within 10 seconds.
RECALL
When the appliance has been switched off by mistake it is possible to quickly recall the previously active settings by pressing the On - Off key within 5 seconds, then pressing the Pause key within another 5 seconds. If the recall function is available the relative led will be flashing when the appliance is switched on again.
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CONTROL LOCK
Controls can be locked in order to prevent any risk of unintentional changes to the settings (children, cleaning operations, etc.). To activate this function press the Lock key. The relative led will light up. The function remains active when the appliance is switched off and on again. To disable the Control Lock function simply press the Lock key. The relative led will go off.
CHILD SAFETY LOCK “L”
This function serves the purpose of preventing children from switching on the appliance even accidentally or intentionally. The Child safety lock can only be activated within 10 seconds from the switching on of the appliance, with all the cooking zones off. To activate this function press simoultaneously the Lock key and the Pause key, then again the Control Lock key. The symbol “L” will appear on all displays to confirm your selection and the relative led will light up. When the Child safety lock is enabled you can switch the appliance off. The Child safety lock is still enabled when the appliance is switched on again.
To unlock the appliance permanently, press simoultaneously the Lock key and the Pause key, then again the Pause key. In this case the Child safety lock won’t be enabled when the appliance is switched on again.
To unlock the appliance temporarily press simoultaneously the Lock key and the Pause key. In this case the Child safety lock will still be active each time the appliance is switched on again.
SWITCHING A COOKING ZONE OFF
To switch a cooking zone off bring its level back to “0” by sliding left on the corresponding slidebar.
SWITCHING THE APPLIANCE OFF
To turn off the hob entirely hold down the On - Off key.
SAFETY SWITCH
The appliance has a safety switch that automatically switches off the cooking zones when they have been operating for a certain amount of time at a given power level.
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POWER LEVEL OPERATING
TIME LIMIT (hours)
1-2 6
POWER MANAGEMENT
All cooking zones are connected to one phase. The phase has a maximum electricity loading of 3700 W/230V (fig. 8).
3-4 5
5 4
The function divides the heat level between cooking zones and activates when the total electricity loading of the cooking zones exceeds
6-7-8-9 1.5
3700 W. The function decreases the heat level to the other cooking zones. The heat setting display of the reduced zones changes between two levels
DOWNDRAFT INSTRUCTIONS
Turning the Fan ON/OFF
Press the On - Off key to turn the fan on. This will automatically set at level 2.
To turn off the fan, press the On - Off key.
Increasing/decreasing the fan speed
To increase the speed slide to the right on the slide-bar. To decrease the speed slide to the left on the slide-bar. The LEDs in the fan speed display will show which speed the fan is set to.
Timer
Press the Timer key to set a 10 minute timer. The LED on the fan speed display will flash to show this has been set. once the 10 minutes are up, the fan will turn off automatically.
Automatic turn off
After 4 hours of continuously working, the appliance turns off automatically.
Grease filters saturation
Press a total of 30 hours of operation, the speed indicators will all flash simultaneously, signalling the grease filters saturation. Clean the filters either by hand with warm soapy water, and leave to dry, or clean in the dishwasher. Once clean and re inserted, reset the function by pressing the “TIMER” key for at least 3 seconds whilst the appliance is switched off.
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Timing
As a result of the EU65 “Energy label” and EU66 “ Ecodesign” regulations issued by the European Commission, which came into force as from January 1st, 2015 , our products have been adapted to comply with these new requirements. All of the models complying with the energy label requirements, are equipped with new electronics including a timer device for suction speeds control, when the air capacity exceeds 650m³/h. Internal motor models, with maximum air capacity higher than 650m³/h, are equipped with a timer device that automatically switches the suction speed from 4th to 3rd speed, after 6 minutes operation. External motor models are equipped with remote motors that, as for internal motor versions, include a timer device that switches down the suction speed when it exceeds 650 m3/h. (See External Motors Instructions). Remote motors, whose air capacity exceeds 650m³/h at both 4th and 3rd speed, will have the following by default timer control functions: The suction speed is automatically switched from 4th to 2nd speed, after 6 minutes operation. If the appliance is working at 3rd speed, it is automatically switched to 2nd speed, after 7 minutes operation. Operation speeds can still be changed during operation. The energy consumption of the appliance in standby mode is lower than 0.5W.
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CLEANING AND MAINTENANCE (HOB)
Remove any residues of food and drops of grease from the cooking surface by using a glass scraper or similar. Clean the heated area as thoroughly as possible using suitable products, and a cloth/ paper, then rinse with water and dry with a clean cloth. Using the scraper immediately remove any fragments of aluminium and plastic material that have unintentionally melted on the heated cooking area, or residues of sugar or food with a high sugar content. In this way, any damage to the hob surface can be prevented. Under no circumstances should abrasive sponges, or corrosive chemical detergents, such as oven sprays or stain removers, be used.
WARNING:
STEAM CLEANERS MUST NOT BE USED.
CLEANING AND MAINTENANCE (DOWNDRAFT)
Careful maintenance ensures proper operation and good performances over time.
Grease filters can be washed by hand or in the dishwasher.
Grease filters shall be cleaned depending on use, at least once every two months.
The charcoal filters shall be replaced depending on use, at least once every six months.
To buy replacement charcoal filters (CAP76CF), visit www.caple.co.uk.
Use only tepid water and neutral detergents to clean the appliance; the use of products containing abrasive substances shall be avoided.
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TROUBLESHOOTING
Problem Possible cause Remedy
You cannot activate or operate the appliance.
The hob deactivates.
Residual heat indicator does not come on.
The appliance is not connected to an electrical supply or it is connected incorrectly.
The fuse has released / tripped
It’s been more than 10 seconds from switching on the appliance.
2 or more keys pressed at the same time.
Pause function operates.
There is water or fat stains on the control panel.
You put something on the sensor key ON-OFF.
The zone is not hot because it operated only for a short time.
Check if the appliance is correctly connected to the electrical supply. Refer to “Electrical connections” chapter.
Make sure that the fuse is the cause of the malfunction. If the fuse releases again and again, contact a qualified electrician.
Activate the appliance again and set the heat setting in less than 10 seconds.
Touch only one sensor key.
Refer to “Using the hob” chapter.
Clean the control panel.
Remove the object from the sensor key.
If the zone operated sufficiently long to be hot contact an Authorised Service Centre.
Automatic Warm Up function does not operate.
The heat setting changes between two levels.
The sensor keys become hot.
- comes on.
L comes on.
comes on.
The zone is hot.
The highest heat setting is set.
Power management function operates.
The cookware is too large or you put it too near to the controls.
Safety Switch operates.
The Child Lock function operates.
Water or cooking utensils above the control panel.
Let the zone become sufficiently cool.
The highest heat setting has the same power as the function.
Refer to “Using the hob” chapter.
Put large cookware on the rear zones if possible.
Deactivate the appliance and activate it again.
Refer to “Using the hob” 4 chapter.
Remove the objects from the control panel.
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Problem Possible cause Remedy
comes on.
E and a number
come on.
E2 comes on.
E21 comes on.
There is no cookware on the zone.
The cookware is incorrect.
The dimension of the bottom of the cookware is too small for the zone.
The cookware does not cover the cooking zone.
There is an error in the appliance.
The induction coils are overheated.
The appliance is overheated. The cooling fan might be blocked.
Put cookware on the zone.
Use the correct cookware. Refer to “Induction Cooking” chapter.
Use cookware with correct dimensions. Refer to “Induction Cooking” chapter.
Cover the cooking zone fully.
Disconnect the appliance from the electrical supply for some time. Disconnect the fuse from the electrical system of the house. Connect it again. If comes on again, contact an Authorised 7 Service Centre.
Allow the appliance to cool down.
Allow the appliance to cool down. Check if objects block the cooling fan. If comes on again, contact an Authorised Service Centre.
E31 comes on. Incorrect data configuration.
None or faulty communication
E47 comes on.
U400 comes on.
E22, E20, E36, E5, E6 or E9 comes on.
between control panel and induction coils.
Control Panel is wrongly connected.
An internal component of the appliance needs replacing.
New configuration needed. Contact an Authorised Service Centre.
Ensure that connection cable is plugged on correctly and functional.
Connect to correct mains voltage.
Contact Caple service
If you cannot find a solution to the problem yourself, contact Caple service. Provide the model and serial number from the rating plate. Telephone : 0117 938 1900 Email : service@caple.co.uk
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Caple Service Fourth Way Avonmouth Bristol BS11 8DW
t: 0117 938 7420 e: service@caple.co.uk www.caple.co.uk
V1 - 20112017
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