IMPORTANT: Please read this manual carefully before beginning assembly of this
product. Keep this manual for future reference.
IMPORTED BY TRILEAF DISTRIBUTION TRIFEUIL TORONTO, CANADA M4S 2B8
MADE IN CHINA
Important Safety Information 3
Parts List 6
Installation 7
Operating Instructions 12
Cleaning and Maintenance 13
Troubleshooting Guide 15
3
Warranty 16
Warning! To reduce the risk of serious injury, read the following safety
instructions before assembling and operating this fireplace.
This equipment has been tested and found to comply with the limits for Class B
digital devices, pursuant to part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. The equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on. The user is encouraged to try
and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
TABLE OF CONTENTS
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
Modifications not approved by the party responsible for compliance could void
user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
IM PO RTANT: Retain for future reference, and read carefully.
IMPORTANT SAFETY INFORMATION
45
MODEL NO. 064-3177-0
When using electrical appliances, basic precautions should always be followed to reduce
the rise of fire, electric shock and injury to persons, including the following:
Read all instructions before installing or using the replace.
DANGER: If the information in this manual is not followed exactly, an electric shock or
fire may result causing property damage, personal injury or loss of life.
WARNING: This appliance is hot when in use. To avoid burns, DO NOT let bare skin
touch hot surfaces. Keep combustible material, such as furniture, pillows, bedding,
papers, clothes and curtains, at least 3’ (1 m) from the front of the heater and keep them
away from the sides and rear.
WARNING: Extreme caution is necessary when any heater is used near children or by
individuals with individuals with disabilities and whenever the fireplace is left operating
and unattended.
WARNING: DO NOT run cord under carpeting. DO NOT cover cord with throw rugs,
runners, or similar covering. Arrange cord away from traffic areas and where it will not
be tripped over.
WARNING: Do NOT insert or allow foreign objects to enter any ventilation or exhaust
opening as this may cause an electric shock or fire, or damage the appliance.
WARNING: This appliance has hot and arcing or sparking parts inside. DO NOT use
IMPORTANT SAFETY INFORMATION
it in areas where gasoline, paint or flammable vapours or liquids are used or stored.
This fireplace should not be used as a drying rack for clothing. Christmas stockings or
decorations should not be hung not be hung on it or near it.
Use this appliance only as described in the manual. Any other use is NOT recommended
by the manufacturer and may cause fire, electric shock or injury to persons.
CAUTION!
• If possible, ALWAYS unplug this appliance when not in use.
• DO NOT operate any heater with a damaged cord or plug or after the heater malfunctions.
• DO NOT operate any heater if it has been dropped or damaged in any manner. Disconnect power at service
panel and have heater inspected by a reputable electrician before reusing.
• Any repairs to this fireplace should be carried out by a qualified service person.
• Under no circumstances should this fireplace be modified. Parts having to be removed for servicing must be
replaced prior to operating this fireplace again.
• DO NOT use outdoors.
• This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. NEVER place
heater where it may fall into a bathtub or other water container.
• To disconnect this appliance, turn controls to the off position, then remove plug from outlet.
• ONLY connect to properly-grounded outlets.
• This appliance, when installed, must be electrically grounded in accordance with local codes, with the
current CSA C22.2 Canadian Electrical Code or follow the National Electrical Code, ANSI/NFPA N0.70.
• To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. DO NOT use on soft surfaces,
like a bed, where opening may become blocked.
• The heaters MUST NOT be located immediately below a socket-outlet.
• ALWAYS plug heaters directly into a wall outlet/receptacle. NEVER use with an extension cord or
relocatable power tap (outlet/power strip).
• There is a thermostat device provided inside of the unit. If the inner temperature overheats or abnormal
heating occurs, the thermostat device will cut off power supply to prevent damage or risk of fire.
• DO NOT slide insert on top of wood to avoid scratching wood surface.
• DO NOT place any objects on top of insert and top air intake vents as this will cause unit to overheat and
can cause a fire.
Electrical Specifications
Voltage120 V AC, 60 Hz
Amps11.7 A
Watts1,400 W
Electric Connection
• A 15 A, 120 V, 60 Hz circuit with a properly-grounded outlet is required. Preferably, the fireplace will be on
a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse
to blow when the heater is in operation. The unit comes standard with 6’ (1.8 m) three-wire cord, exiting
from the rear of the fireplace. DO NOT exceed the current rating of the current tap. ALWAYS plug heaters
directly into a wall outlet/receptacle. NEVER use with an extension cord or relocatable power tap (outlet/
power strip).
• This heater is for use on 120 V. The cord has a plug as shown below. See illustration for grounding
instruction. An adaptor as shown in Fig. C is available for connecting three-blade grounding type plugs
to two-slot receptacles. The green grounding plug extending from the adaptor must be connected to a
permanent ground such as a properly-grounded outlet box. The adaptor should not be used if a three-slot
grounded receptacle is available.
Metal Screw
Cover of
Grounding Pin
Grounding
B
Box
CAD
IMPORTANT SAFETY IMFORMATION
Grounding Means
Adaptor
Grounding Pin
67
MODEL NO. 064-3177-0
Hardware indicated in brackets ( ) are extra if needed.
A
Safety Mounting Tap - 2
PARTS LIST
1
Fireplace Mantel - 1
2
Fireplace Insert - 1
3
Remote Control - 1
B
Screw for Mantel - 2 + (1)
C
Screw for Wall Anchor - 2 + (1)
D
Washer - 4 + (2)
E
Wall Anchor - 2
4
Touch-up Pen - 2
F
Mounting Bracket - 1
G
Screw for Wall Anchor - 10 + (1)
H
Wall Anchor - 10
The Fireplace can be installed with 2 options:
1. Mount the unit on the wall.....Page 8
Installation
2. Freestanding.....Page 11
89
MODEL NO. 064-3177-0
Step 1
Requires 1
Before installing your fireplace, determine the desired location.
WARNING: For the best effect
install the fireplace out of
6 in.
15cm
1
direct sunlight and away from
overhead lighting.
Installation - Wall Mounting
6 in.
15cm
6 in.
15cm
Step 2
Requires F
Position the mounting bracket F in the desired location. Use a level to align the
bracket and mark the holes of the bracket wait a pencil.
F
F
Step 3
Requires C, E, F
Select hardware best suited for your wall type and secure the mounting
bracket F to the wall.
Warning! Enclosed wall anchors H only can be use on a concrete wall.
STUD WALL:
Secure the mounting
bracket F to wall
using the screws G
at the marked stud
locations.
HG
F
Installation - Wall Mounting
DRY WALL:
Screw wall anchors
(not included) flush
into the desired wall
location. Secure the
mounting bracket F
onto the wall using
the screws (not
included) into the wall
anchors.
CONCRETE WALL:
Drill holes at marked
locations, then insert
wall anchors H into
the holes. Secure the
mounting bracket F
to the wall using the
screws G.
Step 4
Requires 1
Hang the fireplace 1 to the wall as shown.
1
F
1011
MODEL NO. 064-3177-0
Step 5
Requires 1, G, H
Use the fireplace as a guide, mark four holes at the bottom of the fireplace 1 as
shown. Select hardware best suited for your wall type and secure the fireplace
1 to the wall.
HG
Warning! Enclosed wall anchors H only can be use on a concrete wall.
Installation - Wall Mounting
STUD WALL:
Secure the fireplace
1 to wall using
the screws G at
the marked stud
locations.
DRY WALL:
Screw wall anchors
(not included) flush
into the desired wall
location. Secure the
fireplace 1 onto the
wall using the screws
(not included) into the
wall anchors.
CONCRETE WALL:
Drill holes at marked
locations, then insert
wall anchors H into
the holes. Secure the
fireplace 1 to the wall
using the screws G.
G
Step 1
Requires 1, A, B, C, D, E
Drill two holes into the wall and insert wall anchor E. Then install the safety
mounting tape A on top rear of mantel 1 using washer D and screw B. Attach
opposing side of the safety mounting tape A using washer D and screw C
fastened into wall anchor.
A
D
B
E
C
1
D
Installation - Freestanding
B
A
1
Warning! Serious or fatal crushing injuries can occur from furniture tip-over. To
help prevent tip-over:
• Install tip-over restraint provided.
• Unless specifically designed to accommodate, do not set heavy objects on top of this
product.
• Never allow children to climb on this product
Use of tip-over restraints may only reduce, but not eliminate,the risk of the tip-over.
E
D
C
A
1
1213
MODEL NO. 064-3177-0
Power Button
OPERATING INSTRUCTIONS
• Pressing the power button will turn the unit ON or OFF.
• When the unit is in ON mode, the power icon indicator light will glow green.
• When the unit is in OFF mode, the power icon indicator light will glow red. If the heater is working when the
unit is powered OFF, the fan will continue to run for another 20 seconds to ensure heat will not be trapped
inside the unit.
Note: Each time the unit is plugged in, the fan and heater will turn on for 5 seconds as a programmed internal
check.
Note: Unless the main power is interrupted, the unit will remember the last heating level and flame brightness
settings.
Mode Button
• Press the mode button to cycle through the different functions. Each time the mode button is pressed, the
mode will rotate through temperature, timer, or flame brightness modes.
Temperature Setting
• The temperature mode controls the heater’s thermostat setting.
• Press the up arrow button or down arrow button to scroll through the pre-set temperature range from 15 to
30°C (59 to 86°F).
• Hold the mode button for 3 seconds. This allows the unit to change from °C to °F or °F to °C. The unit
default is °F.
Note: This function is only available if using the control panel.
• When the ambient temperature is higher than the set temperature, heater will turn off automatically.
Timer Setting
• The timer mode shoud be used to set the countdown for the unit’s main power.
• Press the up arrow button or down arrow button to adjust the timer setting from 0 hour (OFF) to 9 hours
with 0.5 hour intervals.
Flame Brightness Setting
• The flame brightness mode is used to set the flame brightness.
• Use the up arrow button or down arrow button to scroll through the flame brightness settings: F0 (flame off,
lowest brightness of ember bed), F1, F2, F3, F4, F5 (brightest).
13
• Use up arrow button to increase the setting of the selected function.
• Use down arrow button to decrease the setting of the selected function.
Up Arrow Button
Down Arrow Button
Child Lock
Activate Child Lock
• When the unit is ON, hold the POWER button for 10 seconds to activate the child lock function. E3 will be
displayed and the unit will beep 3 times indicating that the child lock function is activated. All function keys
are locked. When any button is pressed, E3 will show on the display indicating that the child lock function is
activated.
Deactivate Child Lock
• To deactivate the child lock function, hold the POWER button for 10 seconds.
Note: The child lock function is only available if using the control panel.
OPERATING INSTRUCTIONS
Care and Maintenance
• Make sure the unit is turned OFF, unplugged and the heating elements of heater are cool whenever you are
cleaning the heater.
• Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use brass polish or household
cleaners as these products will damage the metal trim.
• The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life
and require no further lubrication. However, periodic cleaning/vacuuming of the fan/heater and air intake/
output vents is recommended.
• Any other servicing should be performed by an authorized service representative.
CARE AND MAINTENANCE
MODEL NO. 064-3177-0
1415
1415
MODEL NO. 064-3177-0
WARNING: Make sure the power is turned off before proceeding. Any electrical repairs
or rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.
If repairing or replacing any electrical component or wiring, the original wire routing, colour
coding and securing locations must be followed.
WARNING: Electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electric shock and injury to persons.
WARNING: Do not use this fireplace if any part of it has been under water. Immediately call
a qualified service technician to inspect the fireplace and replace any part of the electrical
system.
WARNING: Disconnect power before attempting any maintenance or cleaning to reduce
the risk of fire, electric shock or personal injury.
CARE AND MAINTENANCE
WARNING: During any service of this appliance, the power to the unit must be turned off.
First turn the main power switch to the “OFF” position. Then remove the electrical plug
from the wall outlet.
Replacing the Remote Control Battery
When the remote control stops operating or its range seems reduced, it is time to replace the battery. Note:
The battery should be removed if the product is to be left unused for a long time.
Caution: Non-rechargeable batteries must not be recharged. Exhausted battery is to be removed from the
product.
1. The battery compartment is located on the back of the remote control.
2. Press the small tab inward as you slide the battery door open and remove the old battery.
3. Insert a new CR2025 lithium battery (not included), ensuring the polarities of the battery match the inside of
the battery compartment.
4. Re-insert the battery door.
Disposal of Used Battery
A battery may contain hazardous substances that could be dangerous to the
environment and human health.
This symbol marked on the battery and/or packaging indicates that the used
battery shall not be treated as municipal waste. Instead it should be left at the
appropriate collection point for recycling.
By ensuring the used battery is disposed of correctly, you will help prevent
potential negative consequences for the environment and human health. The
recycling of materials will help to conserve natural resources.
For more information about collection and recycling of used batteries, please contact your local municipality,
your waste disposal service or the point of sale where you purchased this item.
PROBLEMPOSSIBLE CAUSESOLUTION
No power.
Logs do not
glow.
E1 displayed
on control
panel with
beep sound.
E2 displayed
on control
panel.
E3 displayed
on control
panel.
The unit does not
have power.
The overheat
sensor has been
engaged.
The ambient
temperature
sensor is broken
or not working
correctly.
Child lock
function is active.
Check that unit is plugged into a
standard 120 V outlet. Then make sure
power is set at “ON” position.
Unplug unit, wait 5-10 minutes, then
the sensor will reset itself. Plug the unit
back in and turn on the heater. If the
problem persists, call customer service.
Unplug unit, wait 5-10 minutes, then
the sensor will reset itself. Plug the unit
back in and turn on the heater. If the
problem persists, call customer service.
To inactivate the child lock function,
holding the POWER button for 10
seconds.
TROUBLESHOOTING GUIDE
Fan motor
continues
to blow
after unit is
powered off.
Power cord
gets warm to
the touch.
This is a standard feature; the blower
runs for an additional 20 seconds to
Normal operation.
ensure heat will not be trapped inside
the unit.
This is normal for a heater appliance
as it requires more current to operate.
Check the connections of the
appliance cord and the outlet. Make
sure the plug fits tightly into the outlet.
Normal operation.
During use, check the plug and outlet
frequently to determine if it is HOT; if
so, discontinue use of the appliance
and consult with a qualified electrician
to check or change the overheating
outlet(s).
WARRANTY
16
MODEL NO. 064-3177-0
This CANVAS product carries a one (1) year warranty against defects in
workmanship and materials. Trileaf Distribution agrees to replace the defective
product free of charge within the stated warranty period, when returned by
the original purchaser with proof of purchase. This product is not guaranteed
against wear or breakage due to misuse and/or abuse.
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