Canon SmartBase MPC190 Quick Reference Manual

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Preface

PrefacePreface

SmartBase MPC190

SmartBase MPC190SmartBase MPC190

Quick Reference Guide

Quick Reference GuideQuick Reference Guide

Page 2

CopyrightCopyright

Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.

Trademarks

TrademarksTrademarks

Canon and BJ are registered trademarks. BCI, MultiPASS, SmartBase, and ScanGear are trademarks of Canon Inc.

All other product and brand names are registered trademarks, trademarks, or service marks of their respective owners.

This equipment conforms with the essential requirements of EC Directive 1999/5/EC. We declare that this product conforms with the EMC requirements of EC Directive 1999/5/EC at nominal mains input 230V, 50Hz although the rated input of the product is 200V-240V, 50/60Hz. If you move to another EU country and are experiencing trouble, please call the Canon Help Desk.

(For Europe Only)

Model Name

Model NameModel Name

• H12260 (SmartBase MPC190)

As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

II Preface

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P How to use the documentation provided

How to use the documentation provided

How to use the documentation providedHow to use the documentation provided

START HERE

START HERESTART HERE

Set-Up Sheet

Printed sheet

Printed sheetPrinted sheet

This sheet includes instructions for setting up your machine and getting it ready for use. Follow all steps in this sheet befor using your machine.

Printed manual

Printed manualPrinted manual

After following instructions in the Set-Up Sheet, read this guide for basic instructions on all functions of your machine.

Quick Reference Guide (This Guide)

Quick Reference Guide (This Guide)Quick Reference Guide (This Guide)

Set-Up SheetSet-Up Sheet

Be sure to read this sheet first!

Be sure to read this sheet first!Be sure to read this sheet first!

Basic Guide

Basic GuideBasic Guide

This guide, includes as a PDF file in the MultiPASS Suite softeware CD-ROM, includes in more detail instructions on all functions of your machine.

Software Guide

Software GuideSoftware Guide

This guide, included as a PDF file in the MultiPASS Suite software CD-ROM, includes comprehensive instructions on using the MultiPASS Suite softeware. Refer to this guide for full instructions on printing and scanning from your computer.

NOTE

NOTENOTE

• In addition to the above documentation, you can also refer to the help in the MultiPASS Suite software for information about a window or dialogue box, and for step by step instructions on performing MultiPASS Suite tasks. To access the help, select or click [Help] in the software.

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Viewing documentation provided in the CD-ROM

Viewing documentation provided in the CD-ROMViewing documentation provided in the CD-ROM

To view the Basic Guide or Software Guide on your computer, you will need to have Adobe Acrobat Reader installed. If you do not have this software installed, follow this procedure:

Insert the MultiPASS Suite CD-ROM in your CD-ROM drive.

1111

Insert the MultiPASS Suite CD-ROM in your CD-ROM drive.Insert the MultiPASS Suite CD-ROM in your CD-ROM drive. When the main menu appears, click [INSTALL ADOBE ACROBAT READER].

When the main menu appears, click [INSTALL ADOBE ACROBAT READER].

2222

When the main menu appears, click [INSTALL ADOBE ACROBAT READER].When the main menu appears, click [INSTALL ADOBE ACROBAT READER]. Follow the on-screen instructions.

Follow the on-screen instructions.

3333

Follow the on-screen instructions.Follow the on-screen instructions.

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P Type conventions

Type conventions

Type conventionsType conventions

Please read the list below of symbols, terms, and abbreviations used in this guide.

WARNING

WARNING Indicates a warning concerning operations that may lead to death or injury

WARNINGWARNING

CAUTION

CAUTION Indicates a caution concerning operations that may lead to injury to

CAUTIONCAUTION

IMPORTANT

IMPORTANT Indicates operational warnings and restrictions. Be certain to read these

IMPORTANTIMPORTANT

NOTE

NOTE Indicates notes for operation or additional explanations. Reading these is

NOTENOTE

(1 p. n-nn) Indicates a page number where additional information can be found.

Indicates a warning concerning operations that may lead to death or injury

Indicates a warning concerning operations that may lead to death or injury Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely,

to persons if not performed correctly. In order to use the machine safely,

to persons if not performed correctly. In order to use the machine safely, to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.

always pay attention to these warnings.

always pay attention to these warnings.always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to

Indicates a caution concerning operations that may lead to injury to Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use

persons or damage to property if not performed correctly. In order to use

persons or damage to property if not performed correctly. In order to use persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.

the machine safely, always pay attention to these cautions.

the machine safely, always pay attention to these cautions.the machine safely, always pay attention to these cautions.

Indicates operational warnings and restrictions. Be certain to read these

Indicates operational warnings and restrictions. Be certain to read these Indicates operational warnings and restrictions. Be certain to read these items to operate the machine correctly, and to avoid damage to the

items to operate the machine correctly, and to avoid damage to the

items to operate the machine correctly, and to avoid damage to the items to operate the machine correctly, and to avoid damage to the machine.

machine.

machine.machine.

highly recommended.

Set-Up Sheet

Basic Guide

Software Guide

machine or printer General term used to represent the SmartBase MPC190.

default A setting that remains in effect unless you change it.

document The original sheet(s) of paper you copy or scan with the machine.

menu A list of settings from which you select an item to set up or change. A menu

Refer to the Set-Up Sheet for more details.

Refer to the Basic Guide (included in the CD-ROM) for more details.

Refer to the MultiPASS Suite Software User’s Guide (included in the CD-ROM) for more details.

has a title which appears in the LCD.

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[key name] Text enclosed in these brackets indicate a key name or item on the computer

you have to click, double-click, or point to.

<message> Text enclosed in these brackets indicate an LCD message or a message on

the computer.

click, double-click Term used to select or choose a command or option on your computer,

generally with a mouse.

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Contents

PPPP

ContentsContents

1: Introduction

Introduction

1:1:

IntroductionIntroduction

Main components of the machine ................ 1-1

Operation panel of the machine .............. 1-2

2: Document and print media

Document and print media

2:2:

Document and print media Document and print media handling

handling

handlinghandling

Document requirements ............................... 2-1

Loading documents ...................................... 2-1

Print media requirements ............................. 2-1

Loading print media...................................... 2-2

Setting the paper thickness lever ................. 2-2

Setting the print media size and type ........... 2-3

3: The MultiPASS Suite software

The MultiPASS Suite software

3:3:

The MultiPASS Suite software The MultiPASS Suite software —Basic operation

—Basic operation

—Basic operation—Basic operation

Installing the software................................... 3-1

System requirements ................................... 3-1

My MultiPASS............................................... 3-2

Opening My MultiPASS........................... 3-3

MultiPASS Viewer......................................... 3-3

Opening a document in the Viewer ......... 3-4

MultiPASS Status Monitor ............................ 3-5

Opening the Status Monitor .................... 3-5

MultiPASS Toolbar........................................ 3-6

Opening the Toolbar................................ 3-6

More information .......................................... 3-6

5: Copying —Basic operation

Copying —Basic operation

5:5:

Copying —Basic operationCopying —Basic operation

Before copying.............................................. 5-1

Making copies .............................................. 5-1

Improving copied images ............................. 5-2

Setting colour or black & white

copying............................................... 5-2

Adjusting the image quality

(resolution) ......................................... 5-2

Adjusting the exposure (density)............. 5-3

Reducing or enlarging a copy....................... 5-4

Using preset copy ratios.......................... 5-4

Using custom copy ratios ........................ 5-5

Copying an image to fit the page............. 5-6

Advanced copy features ............................... 5-6

6: Scanning —Basic operation

Scanning —Basic operation

6:6:

Scanning —Basic operationScanning —Basic operation

Before scanning ........................................... 6-1

Scanning methods........................................ 6-1

Scanning with the MultiPASS Toolbar ..... 6-1

Customising Toolbar buttons.............. 6-3

Scanning from within an application........ 6-4

Using the [Scan] key on

the operation panel ............................ 6-5

More information .......................................... 6-5

4: Printing from your computer

Printing from your computer

4:4:

Printing from your computer Printing from your computer —Basic operation

—Basic operation

—Basic operation—Basic operation

Before printing .............................................. 4-1

Printing ......................................................... 4-2

Cancelling printing........................................ 4-2

Changing print settings ................................ 4-3

Changing print settings with the Print

Advisor ............................................... 4-3

More information .......................................... 4-3

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7: Maintenance

Maintenance

7:7:

MaintenanceMaintenance

Replacing ink tanks ...................................... 7-1

Low ink warning ...................................... 7-1

When to replace an ink tank.................... 7-1

Guidelines ............................................... 7-2

Replacing an ink tank.............................. 7-3

Resetting the ink counter ........................ 7-5

Checking the ink level ............................. 7-6

Maintaining the printhead............................. 7-7

Flowchart of printhead maintenance....... 7-7

Printing the nozzle check pattern............ 7-8

Cleaning the printhead ............................ 7-9

Aligning the printhead ........................... 7-10

Aligning the printhead from

the operation panel ..................... 7-10

Aligning the printhead from

the MultiPASS Suite.................... 7-11

Cleaning your machine............................... 7-12

8: Troubleshooting

Troubleshooting

8:8:

TroubleshootingTroubleshooting

Problems installing and removing

software................................................... 8-1

Problems turning on the computer

(when the MultiPASS Suite opens) ......... 8-3

Problems printing from your computer ......... 8-4

Copying problems......................................... 8-8

Problems scanning to a computer................ 8-9

If nothing displays in the LCD

(if there is no power).............................. 8-12

Removing jammed paper ........................... 8-13

Removing jams in the paper output

tray ................................................... 8-13

Removing jams from the machine’s

interior ............................................. 8-14

If there are repeated paper jams........... 8-15

If the nozzle check pattern does not print

properly ................................................. 8-15

Interpreting the messages.......................... 8-15

LCD messages...................................... 8-16

MultiPASS Status Monitor messages .... 8-19

If you cannot solve the problem.................. 8-19

9: Machine settings

Machine settings

9:9:

Machine settingsMachine settings

Accessing the machine settings ................... 9-1

Settings ........................................................ 9-2

Menu: ENLARGE/REDUCE .................... 9-2

Menu: PAPER SELECT .......................... 9-2

Menu: DENSITY...................................... 9-2

Menu: IMAGE QUALITY.......................... 9-2

Menu: SPECIAL COPY........................... 9-3

Menu: INK VOLUME ............................... 9-3

Menu: MAINTENANCE ........................... 9-3

Menu: USER DATA.................................. 9-4

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P Safety information

Location

LocationLocation

Safety information

Safety informationSafety information

Read this safety information thoroughly before using your machine and keep it handy in case you need to refer to it later.

WARNING

WARNINGWARNING

•••• This product emits low level magnetic flux. If you use a cardiac pacemaker and

This product emits low level magnetic flux. If you use a cardiac pacemaker and

This product emits low level magnetic flux. If you use a cardiac pacemaker and This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.

feel abnormalities, please move away from this product and consult your doctor.

feel abnormalities, please move away from this product and consult your doctor.feel abnormalities, please move away from this product and consult your doctor.

CAUTION

CAUTIONCAUTION

•••• Do not disassemble or modify. There are high-temperature and high-voltage

Do not disassemble or modify. There are high-temperature and high-voltage

Do not disassemble or modify. There are high-temperature and high-voltage Do not disassemble or modify. There are high-temperature and high-voltage components inside the machine which may result in fire or electrical shock.

components inside the machine which may result in fire or electrical shock.

components inside the machine which may result in fire or electrical shock.components inside the machine which may result in fire or electrical shock.

•••• Follow all warnings and instructions marked on the machine.

Follow all warnings and instructions marked on the machine.

Follow all warnings and instructions marked on the machine.Follow all warnings and instructions marked on the machine.

WARNING

WARNINGWARNING

•••• Do not place the machine near alcohol, paint

Do not place the machine near alcohol, paint

Do not place the machine near alcohol, paint Do not place the machine near alcohol, paint thinner, or other flammable substances. If

thinner, or other flammable substances. If

thinner, or other flammable substances. If thinner, or other flammable substances. If flammable substances come into contact with

flammable substances come into contact with

flammable substances come into contact with flammable substances come into contact with electrical parts inside the machine, it may

electrical parts inside the machine, it may

electrical parts inside the machine, it may electrical parts inside the machine, it may result in fire or electrical shock.

result in fire or electrical shock.

result in fire or electrical shock.result in fire or electrical shock.

CAUTION

CAUTIONCAUTION

•••• Do not place the machine on top of a carpet or

Do not place the machine on top of a carpet or

Do not place the machine on top of a carpet or Do not place the machine on top of a carpet or rug which has long pile. The threads may get

rug which has long pile. The threads may get

rug which has long pile. The threads may get rug which has long pile. The threads may get inside the machine and cause a fire.

inside the machine and cause a fire.

inside the machine and cause a fire.inside the machine and cause a fire.

•••• Do not block or cover the ventilation port or any

Do not block or cover the ventilation port or any

Do not block or cover the ventilation port or any Do not block or cover the ventilation port or any openings on the machine with objects as this

openings on the machine with objects as this

openings on the machine with objects as this openings on the machine with objects as this may result in fire.

may result in fire.

may result in fire.may result in fire.

•••• Place the machine on a flat, stable,

Place the machine on a flat, stable,

Place the machine on a flat, stable, Place the machine on a flat, stable, vibration-free surface that is strong enough to

vibration-free surface that is strong enough to

vibration-free surface that is strong enough to vibration-free surface that is strong enough to support its weight. (For the weight of the

support its weight. (For the weight of the

support its weight. (For the weight of the support its weight. (For the weight of the machine, see the

machine, see the

machine, see the machine, see the

Basic Guide

Basic GuideBasic Guide

.).)

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•••• Do not place objects around the power plug so

Do not place objects around the power plug so

Do not place objects around the power plug so Do not place objects around the power plug so that you are able to readily disconnect the

that you are able to readily disconnect the

that you are able to readily disconnect the that you are able to readily disconnect the power plug from the wall socket at any time.

power plug from the wall socket at any time.

power plug from the wall socket at any time. power plug from the wall socket at any time. Otherwise you will be unable to disconnect the

Otherwise you will be unable to disconnect the

Otherwise you will be unable to disconnect the Otherwise you will be unable to disconnect the power plug in case of an emergency.

power plug in case of an emergency.

power plug in case of an emergency.power plug in case of an emergency.

• Make sure the area is free from dust.

• Make sure the location is not affected by extreme temperature changes and always stays between 15° and 27.5°C (59° and 81.5°F).

• Make sure the relative humidity of the area is between 20% and 80%.

• Keep the machine away from direct sunlight.

• Do not use or store the machine outdoors.

• Do not install the machine near devices that contain magnets or generate magnetic fields, such as speakers.

• To ensure proper ventilation, make sure the machine is approximately 10 cm (4 inches) away from walls and other equipment.

Power supply

Power supplyPower supply

WARNING

WARNINGWARNING

•••• Do not damage or modify the power cord and

Do not damage or modify the power cord and

Do not damage or modify the power cord and Do not damage or modify the power cord and power plug. Also do not place heavy objects on

power plug. Also do not place heavy objects on

power plug. Also do not place heavy objects on power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend

the power cord, pull on it, or extensively bend

the power cord, pull on it, or extensively bend the power cord, pull on it, or extensively bend it. These actions may cause electrical damage

it. These actions may cause electrical damage

it. These actions may cause electrical damage it. These actions may cause electrical damage and result in fire or electrical shock.

and result in fire or electrical shock.

and result in fire or electrical shock.and result in fire or electrical shock.

•••• Do not insert or unplug the power plug with wet

Do not insert or unplug the power plug with wet

Do not insert or unplug the power plug with wet Do not insert or unplug the power plug with wet hands as this may result in electrical shock.

hands as this may result in electrical shock.

hands as this may result in electrical shock.hands as this may result in electrical shock.

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•••• Do not overload the wall outlet with too many

Do not overload the wall outlet with too many

Do not overload the wall outlet with too many Do not overload the wall outlet with too many electrical appliances as this may result in fire

electrical appliances as this may result in fire

electrical appliances as this may result in fire electrical appliances as this may result in fire or electrical shock.

or electrical shock.

or electrical shock.or electrical shock.

•••• Plug the machine into a standard 200–240 V

Plug the machine into a standard 200–240 V

Plug the machine into a standard 200–240 V Plug the machine into a standard 200–240 V AC, 50/60 Hz, two-prong* outlet. Operate the

AC, 50/60 Hz, two-prong* outlet. Operate the

AC, 50/60 Hz, two-prong* outlet. Operate the AC, 50/60 Hz, two-prong* outlet. Operate the machine only from the type of power source

machine only from the type of power source

machine only from the type of power source machine only from the type of power source indicated on the machine’s label or a fire,

indicated on the machine’s label or a fire,

indicated on the machine’s label or a fire, indicated on the machine’s label or a fire, electrical shock, or malfunction may occur. If

electrical shock, or malfunction may occur. If

electrical shock, or malfunction may occur. If electrical shock, or malfunction may occur. If you are unsure of the type of power available,

you are unsure of the type of power available,

you are unsure of the type of power available, you are unsure of the type of power available, consult your local power company.

consult your local power company.

consult your local power company.consult your local power company.

•••• Do not allow the power cord to be near objects

Do not allow the power cord to be near objects

Do not allow the power cord to be near objects Do not allow the power cord to be near objects that emit heat. The outer cover of the power

that emit heat. The outer cover of the power

that emit heat. The outer cover of the power that emit heat. The outer cover of the power cord may melt resulting in fire or electrical

cord may melt resulting in fire or electrical

cord may melt resulting in fire or electrical cord may melt resulting in fire or electrical shock.

shock.

shock.shock.

•••• Make sure the power cord is fully extended and

Make sure the power cord is fully extended and

Make sure the power cord is fully extended and Make sure the power cord is fully extended and has no knots in it when electricity is running

has no knots in it when electricity is running

has no knots in it when electricity is running has no knots in it when electricity is running through it. Knots etc. in the cord may result in

through it. Knots etc. in the cord may result in

through it. Knots etc. in the cord may result in through it. Knots etc. in the cord may result in fire or electrical shock.

fire or electrical shock.

fire or electrical shock.fire or electrical shock.

•••• Fully insert the power plug securely into the

Fully insert the power plug securely into the

Fully insert the power plug securely into the Fully insert the power plug securely into the electrical outlet. If the prongs of the power plug

electrical outlet. If the prongs of the power plug

electrical outlet. If the prongs of the power plug electrical outlet. If the prongs of the power plug come into contact with metallic objects etc., it

come into contact with metallic objects etc., it

come into contact with metallic objects etc., it come into contact with metallic objects etc., it may result in fire or electrical shock.

may result in fire or electrical shock.

may result in fire or electrical shock.may result in fire or electrical shock.

•••• Do not use an extension cord as this may

Do not use an extension cord as this may

Do not use an extension cord as this may Do not use an extension cord as this may result in fire or electrical shock.

result in fire or electrical shock.

result in fire or electrical shock.result in fire or electrical shock.

•••• Turn off the power and disconnect the power

Turn off the power and disconnect the power

Turn off the power and disconnect the power Turn off the power and disconnect the power cord if the machine will not be used for a long

cord if the machine will not be used for a long

cord if the machine will not be used for a long cord if the machine will not be used for a long period such as during holidays.

period such as during holidays.

period such as during holidays.period such as during holidays.

IMPORTANT

IMPORTANTIMPORTANT

•••• If dust accumulates around the power cord’s

If dust accumulates around the power cord’s

If dust accumulates around the power cord’s If dust accumulates around the power cord’s plug when it is connected to a power outlet,

plug when it is connected to a power outlet,

plug when it is connected to a power outlet, plug when it is connected to a power outlet, unplug the machine and wipe the plug with a

unplug the machine and wipe the plug with a

unplug the machine and wipe the plug with a unplug the machine and wipe the plug with a clean, dry cloth.

clean, dry cloth.

clean, dry cloth.clean, dry cloth.

•••• Whenever you turn off the power and unplug

Whenever you turn off the power and unplug

Whenever you turn off the power and unplug Whenever you turn off the power and unplug the machine, wait at least five seconds before

the machine, wait at least five seconds before

the machine, wait at least five seconds before the machine, wait at least five seconds before you plug it in again.

you plug it in again.

you plug it in again.you plug it in again.

* The shape of the plug and outlet vary depending on the country of purchase.

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• Use only the power cord that came with the machine.

• Turn off the power and unplug the machine in the following conditions: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the machine. – If the machine has been exposed to rain or water. – If the machine does not operate normally when you have followed the instructions in

the guides included with your machine. Adjust only those controls that are covered by the instructions in the guides since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to

restore the product to normal operation. – If the machine has been dropped or damaged. – If the machine exhibits a distinct change in performance, indicating a need for

servicing.

Handling

HandlingHandling

WARNING

WARNINGWARNING

•••• Do not drop paper clips, staples, or other metal

Do not drop paper clips, staples, or other metal

Do not drop paper clips, staples, or other metal Do not drop paper clips, staples, or other metal objects inside the machine. Also do not spill

objects inside the machine. Also do not spill

objects inside the machine. Also do not spill objects inside the machine. Also do not spill water, liquid, or flammable substances inside

water, liquid, or flammable substances inside

water, liquid, or flammable substances inside water, liquid, or flammable substances inside the machine. If these items come into contact

the machine. If these items come into contact

the machine. If these items come into contact the machine. If these items come into contact with high-voltage parts inside the machine, it

with high-voltage parts inside the machine, it

with high-voltage parts inside the machine, it with high-voltage parts inside the machine, it may result in fire or electrical shock. If these

may result in fire or electrical shock. If these

may result in fire or electrical shock. If these may result in fire or electrical shock. If these items are dropped or spilled in the machine,

items are dropped or spilled in the machine,

items are dropped or spilled in the machine, items are dropped or spilled in the machine, turn off the power and unplug the power cord

turn off the power and unplug the power cord

turn off the power and unplug the power cord turn off the power and unplug the power cord immediately with dry hands. Then contact your

immediately with dry hands. Then contact your

immediately with dry hands. Then contact your immediately with dry hands. Then contact your local authorised Canon dealer or the Canon

local authorised Canon dealer or the Canon

local authorised Canon dealer or the Canon local authorised Canon dealer or the Canon help line.

help line.

help line.help line.

•••• Do not use any highly flammable sprays near

Do not use any highly flammable sprays near

Do not use any highly flammable sprays near Do not use any highly flammable sprays near the machine. If gas from a spray comes into

the machine. If gas from a spray comes into

the machine. If gas from a spray comes into the machine. If gas from a spray comes into contact with the electrical components inside

contact with the electrical components inside

contact with the electrical components inside contact with the electrical components inside the machine, it will result in fire.

the machine, it will result in fire.

the machine, it will result in fire.the machine, it will result in fire.

•••• There are high-voltage components inside the

There are high-voltage components inside the

There are high-voltage components inside the There are high-voltage components inside the machine. If you are looking inside the machine

machine. If you are looking inside the machine

machine. If you are looking inside the machine machine. If you are looking inside the machine to remove paper jams etc., do not allow

to remove paper jams etc., do not allow

to remove paper jams etc., do not allow to remove paper jams etc., do not allow metallic objects such as jewellery to come into

metallic objects such as jewellery to come into

metallic objects such as jewellery to come into metallic objects such as jewellery to come into contact with the inside of the machine. Contact

contact with the inside of the machine. Contact

contact with the inside of the machine. Contact contact with the inside of the machine. Contact may result in burns or electrical shock.

may result in burns or electrical shock.

may result in burns or electrical shock.may result in burns or electrical shock.

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CAUTION

CAUTIONCAUTION

•••• Close the document cover gently to avoid

Close the document cover gently to avoid

Close the document cover gently to avoid Close the document cover gently to avoid catching your hand. Failing to do so may result

catching your hand. Failing to do so may result

catching your hand. Failing to do so may result catching your hand. Failing to do so may result in injury.

in injury.

in injury.in injury.

•••• Do not press down hard on the document

Do not press down hard on the document

Do not press down hard on the document Do not press down hard on the document cover when using the platen glass to scan thick

cover when using the platen glass to scan thick

cover when using the platen glass to scan thick cover when using the platen glass to scan thick books. This may damage the platen glass and

books. This may damage the platen glass and

books. This may damage the platen glass and books. This may damage the platen glass and document cover, and/or result in injury.

document cover, and/or result in injury.

document cover, and/or result in injury.document cover, and/or result in injury.

•••• Do not place the following objects on top of the machine. If such objects come

Do not place the following objects on top of the machine. If such objects come

Do not place the following objects on top of the machine. If such objects come Do not place the following objects on top of the machine. If such objects come into contact with internal electrical components, the machine may short-circuit

into contact with internal electrical components, the machine may short-circuit

into contact with internal electrical components, the machine may short-circuit into contact with internal electrical components, the machine may short-circuit resulting in fire or electrical shock.

resulting in fire or electrical shock.

resulting in fire or electrical shock.resulting in fire or electrical shock. –––– Metallic objects such as jewellery and watches

Metallic objects such as jewellery and watches

Metallic objects such as jewellery and watchesMetallic objects such as jewellery and watches –––– Containers of water or other liquids such as glasses, vases, or pot plants

Containers of water or other liquids such as glasses, vases, or pot plants

Containers of water or other liquids such as glasses, vases, or pot plantsContainers of water or other liquids such as glasses, vases, or pot plants If water etc. does spill inside the machine, turn off the power immediately,

If water etc. does spill inside the machine, turn off the power immediately,

If water etc. does spill inside the machine, turn off the power immediately, If water etc. does spill inside the machine, turn off the power immediately, disconnect the power cord and contact your local authorised Canon dealer or

disconnect the power cord and contact your local authorised Canon dealer or

disconnect the power cord and contact your local authorised Canon dealer or disconnect the power cord and contact your local authorised Canon dealer or the Canon help line.

the Canon help line.

the Canon help line.the Canon help line.

•••• Do not touch the high-voltage electrical parts as this may result in electrical

Do not touch the high-voltage electrical parts as this may result in electrical

Do not touch the high-voltage electrical parts as this may result in electrical Do not touch the high-voltage electrical parts as this may result in electrical shock.

shock.

shock.shock.

•••• Do not place heavy objects on top of the machine as these may topple over and

Do not place heavy objects on top of the machine as these may topple over and

Do not place heavy objects on top of the machine as these may topple over and Do not place heavy objects on top of the machine as these may topple over and result in injury.

result in injury.

result in injury.result in injury.

•••• Do not insert your hands into the machine while it is printing as parts inside the

Do not insert your hands into the machine while it is printing as parts inside the

Do not insert your hands into the machine while it is printing as parts inside the Do not insert your hands into the machine while it is printing as parts inside the machine are moving and this may result in injury.

machine are moving and this may result in injury.

machine are moving and this may result in injury.machine are moving and this may result in injury.

•••• After printing, do not touch the electrical contacts of the printhead. They will be

After printing, do not touch the electrical contacts of the printhead. They will be

After printing, do not touch the electrical contacts of the printhead. They will be After printing, do not touch the electrical contacts of the printhead. They will be hot and may result in burns or electrical shock.

hot and may result in burns or electrical shock.

hot and may result in burns or electrical shock.hot and may result in burns or electrical shock.

Preface XIII

XIII

XIIIXIII

Page 14

• Do not subject the machine to strong physical shock or vibration.

• Before moving the machine, turn off the power and unplug the machine.

• Do not lift the machine by any of its attachments. Close the multi-purpose tray and paper output tray, and lift the machine by the recessed areas on its sides as shown.

• A distinct change in performance may indicate a need for servicing.

Maintenance

MaintenanceMaintenance

WARNING

WARNINGWARNING

•••• Do not service the machine yourself except as specifically described in this guide.

Do not service the machine yourself except as specifically described in this guide.

Do not service the machine yourself except as specifically described in this guide. Do not service the machine yourself except as specifically described in this guide. If further servicing is required, contact your local authorised Canon dealer or the

If further servicing is required, contact your local authorised Canon dealer or the

If further servicing is required, contact your local authorised Canon dealer or the If further servicing is required, contact your local authorised Canon dealer or the Canon help line.

Canon help line.

Canon help line.Canon help line.

• Keep the machine clean. Dust accumulation may prevent the machine from operating properly.

XIV

XIV Preface

XIVXIV

Page 15

Chapter

ChapterChapter

Introduction

IntroductionIntroduction

Main components of the machine

Main components of the machineMain components of the machine

1111

Introduction

a Document cover f Operation panel b Multi-purpose tray g Platen glass c Tray extension h Inner cover d Paper output tray i Printhead holder e Tray extension j Paper thickness lever

Chapter 1 Introduction 1-1

1-1

1-11-1

Page 16

Operation panel of the machine

Operation panel of the machineOperation panel of the machine

aaaa [ON/OFF] key

[ON/OFF] key

[ON/OFF] key[ON/OFF] key Turns the machine on and off (keep pressed for a brief interval). Before turning on the machine, make sure the document cover is closed.

bbbb [Scan] ( ) key

[Scan] ( ) key

[Scan] ( ) key[Scan] ( ) key Scans a document to your computer according to the action selected.

cccc [Menu] ( )

[Menu] ( ) NNNN key

[Menu] ( ) [Menu] ( ) Accesses the settings to customise operation of your machine.

dddd [[[[OOOO (-)] and [

eeee LCD

ffff [OK] key

(-)] and [PPPP (+)] keys

(-)] and [ (-)] and [ Scroll through selections, and increase or decrease the number of copies. LCD

LCDLCD Displays messages and selections, and prompts during operation. [OK] key

[OK] key[OK] key Selects or confirms settings.

key

key key

(+)] keys

(+)] keys (+)] keys

gggg [Resume] ( ) key

[Resume] ( ) key

[Resume] ( ) key[Resume] ( ) key Resumes an operation after an error is corrected.

hhhh Alarm ( ) light

Alarm ( ) light

Alarm ( ) lightAlarm ( ) light Blinks when an error occurs or when the machine needs attention.

1-2

1-2 Introduction Chapter 1

1-21-2

Page 17

iiii [Stop/Reset] ( ) key

[Stop/Reset] ( ) key

[Stop/Reset] ( ) key[Stop/Reset] ( ) key Cancels operations and returns the machine to standby mode.

jjjj [Colour/B&W] ( / ) key

[Colour/B&W] ( / ) key

[Colour/B&W] ( / ) key[Colour/B&W] ( / ) key Sets the machine for colour or black & white copying.

kkkk B&W ( ) light

B&W ( ) light

B&W ( ) lightB&W ( ) light Lights when black & white copying is selected.

llll Colour ( ) light

Colour ( ) light

Colour ( ) lightColour ( ) light Lights when colour copying is selected.

mmmm [Copy/Start] ( ) key

[Copy/Start] ( ) key

[Copy/Start] ( ) key[Copy/Start] ( ) key Starts operation.

IMPORTANT

IMPORTANTIMPORTANT

•••• To prevent the printhead from drying up, the machine automatically caps it when

To prevent the printhead from drying up, the machine automatically caps it when

To prevent the printhead from drying up, the machine automatically caps it when To prevent the printhead from drying up, the machine automatically caps it when the power is turned off with the [ON/OFF] key. If you need to disconnect the

the power is turned off with the [ON/OFF] key. If you need to disconnect the

the power is turned off with the [ON/OFF] key. If you need to disconnect the the power is turned off with the [ON/OFF] key. If you need to disconnect the machine from the main power source (e.g. disconnect the power cord), be sure to

machine from the main power source (e.g. disconnect the power cord), be sure to

machine from the main power source (e.g. disconnect the power cord), be sure to machine from the main power source (e.g. disconnect the power cord), be sure to turn off the machine first by pressing [ON/OFF] before disconnecting it.

turn off the machine first by pressing [ON/OFF] before disconnecting it.

turn off the machine first by pressing [ON/OFF] before disconnecting it.turn off the machine first by pressing [ON/OFF] before disconnecting it.

•••• If you are not using the machine for a long period of time, we recommend that you

If you are not using the machine for a long period of time, we recommend that you

If you are not using the machine for a long period of time, we recommend that you If you are not using the machine for a long period of time, we recommend that you print (in black and colour) or clean the printhead approximately once a month to

print (in black and colour) or clean the printhead approximately once a month to

print (in black and colour) or clean the printhead approximately once a month to print (in black and colour) or clean the printhead approximately once a month to maintain the printhead in good working condition. The printhead contains

maintain the printhead in good working condition. The printhead contains

maintain the printhead in good working condition. The printhead contains maintain the printhead in good working condition. The printhead contains high-precision nozzles that will become blocked if the printhead is not used for a

high-precision nozzles that will become blocked if the printhead is not used for a

high-precision nozzles that will become blocked if the printhead is not used for a high-precision nozzles that will become blocked if the printhead is not used for a long period of time.

long period of time.

long period of time.long period of time.

1111

Introduction

NOTE

NOTENOTE

• The power cannot be turned off when the machine is operating.

• Your machine performs printhead cleaning every time you unplug and then plug in the machine. This ensures optimum print quality but also consumes a small amount of ink during the cleaning process. For this reason, it is recommended that you only turn the machine off and on with the [ON/OFF] key when instructed to do so in this guide.

Chapter 1 Introduction 1-3

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1-4

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1-41-4

Page 19

Chapter

ChapterChapter

Document and print

Document and print Document and print

media handling

media handlingmedia handling

P Loading documents

Document requirements

Document requirementsDocument requirements

For details on the documents you can load on the platen glass for copying and scanning, refer to the

Loading documents

Loading documentsLoading documents

NOTE

NOTENOTE

• Make sure any glue, ink, or correction fluid on the document is completely dry before loading.

1111

Lift the document cover.

Lift the document cover.Lift the document cover.

2222

Place your document face down on the platen

Place your document face down on the platen Place your document face down on the platen glass. Align the upper left corner of your

glass. Align the upper left corner of your

glass. Align the upper left corner of your glass. Align the upper left corner of your document with the alignment mark on the

document with the alignment mark on the

document with the alignment mark on the document with the alignment mark on the upper left corner of the platen glass.

upper left corner of the platen glass.

upper left corner of the platen glass.upper left corner of the platen glass.

Basic Guide

2222

Document and print media handling

3333

Gently lower the document cover.

Gently lower the document cover.Gently lower the document cover.

P Print media requirements

Chapter 2 Document and print media handling 2-1

Print media requirements

Print media requirementsPrint media requirements

For details on the print media you can load in the multi-purpose tray for printing and copying, refer to the

Basic Guide

2-1

2-12-1

Page 20

P Loading print media

Loading print media

Loading print mediaLoading print media

For details on loading paper in the multi-purpose tray, refer to the

Basic Guide Guide

P Setting the paper thickness lever

Setting the paper thickness lever

Setting the paper thickness leverSetting the paper thickness lever

The paper thickness lever adjusts the gap between the printhead and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever.

Follow this procedure to set the paper thickness lever:

Open the inner cover.

1111

Open the inner cover.Open the inner cover.

• The printhead holder moves to the left.

. For details on loading envelopes or banner paper, refer to the

Set-Up Sheet

Basic

Move the paper thickness lever to the

2222

Move the paper thickness lever to the Move the paper thickness lever to the appropriate setting.

appropriate setting.

appropriate setting.appropriate setting.

• For details on which position to set for the print media you are using, refer to the

Close the inner cover.

3333

Close the inner cover.Close the inner cover.

The LCD displays the following message:

4444

The LCD displays the following message:The LCD displays the following message:

INK TANK CHANGED?

YES NO

Press [

Press [PPPP].

Press [Press [

].].

Basic Guide

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2-2 Document and print media handling Chapter 2

2-22-2

Page 21

P Setting the print media size and type

Setting the print media size and type

Setting the print media size and typeSetting the print media size and type

For copying, you need to set the size and type of print media loaded in the multi-purpose tray.

NOTE

NOTENOTE

• For documents printed from your computer, specify the print media size and type on your computer (1

Follow this procedure to set the print media size and type:

Press [Menu] twice.

1111

Press [Menu] twice.Press [Menu] twice.

2.PAPER SELECT

Software Guide

Press [OK].

2222

Press [OK].Press [OK].

Ex:

SIZE: < *A4 > TYPE: *PLAIN

Use [

Use [OOOO] or [

3333

Use [Use [

• Select:

Press [OK].

4444

Press [OK].Press [OK].

Ex:

Use [

Use [OOOO] or [

5555

Use [Use [

• Select:

] or [PPPP] to select the print media size.

] or [] or [

– <A4> for A4-size print media. – <LTR> for letter-size print media. – <B5> for B5-size print media. – <A5> for A5-size print media. –<4" × 6"> for card-size print media.

SIZE: *A4 TYPE: <*PLAIN >

] or [PPPP] to select the print media type.

] or [] or [

– <PLAIN> for plain paper. – <GLOSSY> for glossy photo paper. – <H.RES.> for high resolution paper. – <TRANS.> for transparencies. – <PHOTO> for Photo Paper Pro.

] to select the print media size.

] to select the print media size.] to select the print media size.

] to select the print media type.

] to select the print media type.] to select the print media type.

2222

Document and print media handling

Press [OK].

6666

Press [OK].Press [OK].

• In copy mode, the LCD will display the print media size and type.

Chapter 2 Document and print media handling 2-3

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2-4

2-4 Document and print media handling Chapter 2

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Page 23

Chapter

ChapterChapter

The MultiPASS Suite

The MultiPASS Suite The MultiPASS Suite software

software

software software

—Basic operation

—Basic operation—Basic operation

P System requirements

Installing the software

Installing the softwareInstalling the software

If you have not already installed the software as explained in the Set-Up Sheet, please do so now. For instructions, see the

System requirements

System requirementsSystem requirements

To successfully install and operate the MultiPASS Suite, your system must meet the following requirements:

• CD-ROM drive, or access to one over a network connection

• 256-colour SVGA monitor or greater

• Microsoft Internet Explorer version 4.01 or later

• Client for Microsoft Networks (Windows 98/Me only)

• 60 MB of available hard disk space (150 MB recommended)

• USB cable 5 m (16

IIII Windows 98

Windows 98

Windows 98Windows 98

• IBM or compatible computer with a Pentium® 90 processor or higher

• 32 MB of RAM (64 MB or more recommended)

⁄

ft.) or shorter

Set-Up Sheet

or the

Software Guide

3333

IIII Windows Me

Windows Me

Windows MeWindows Me

• IBM or compatible computer with a Pentium® 150 processor or higher

• 32 MB of RAM (64 MB or more recommended)

IIII Windows 2000

Windows 2000

Windows 2000Windows 2000

• IBM or compatible computer with a Pentium® 133 processor or higher

• 64 MB of RAM (128 MB or more recommended)

Chapter 3 The MultiPASS Suite software —Basic operation 3-1

3-1

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The MultiPASS Suite software —Basic operation

Page 24

Windows XP

IIII

Windows XPWindows XP

• IBM or compatible computer with a Pentium® 233 processor (Pentium® 300 processor or higher recommended)

• 64 MB of RAM (128 MB or more recommended)

P My MultiPASS

My MultiPASS

My MultiPASSMy MultiPASS

My MultiPASS is a folder that contains the Scan to Save folder that stores scanned images.

aaaa Scan to Save folder

Scan to Save folder—Stores scanned images in the My Pictures folder, or if not

Scan to Save folderScan to Save folder

available, in the My Documents folder or Scan to Save folder.

My MultiPASS works within Windows Explorer and thus has a similar structure. For more details on My MultiPASS, see the

Software Guide

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Opening My MultiPASS

Opening My MultiPASSOpening My MultiPASS

Follow one of the procedures below to open My MultiPASS:

On the MultiPASS Toolbar, click [MultiPASS] (1 p. 6-1).

-or-

On the Windows desktop, double-click the My MultiPASS icon.

-or-

If opening My MultiPASS from Windows Explorer, click [My MultiPASS] under Desktop.

NOTE

NOTENOTE

• When you open My MultiPASS, the MultiPASS menu appears on the menu bar.

P MultiPASS Viewer

MultiPASS Viewer

MultiPASS ViewerMultiPASS Viewer

The MultiPASS Viewer allows you to open and view documents stored in the Scan to Save folder. Once open in the Viewer, if you want to edit your document, you can open it in the MultiPASS Photo Enhancer to make advanced image adjustments, such as applying filters or effects to your document. For details on the MultiPASS Photo Enhancer, refer to the

Software Guide

3333

Chapter 3 The MultiPASS Suite software —Basic operation 3-3

3-3

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The MultiPASS Suite software —Basic operation

Page 26

Opening a document in the Viewer

Opening a document in the ViewerOpening a document in the Viewer

In the Scan to Save folder, double-click the document you want to open.

1111

In the Scan to Save folder, double-click the document you want to open.In the Scan to Save folder, double-click the document you want to open. Toolbar buttons

Toolbar buttons

Toolbar buttonsToolbar buttons

a Saves the document under a new name. b Displays the previous image. c Displays the next image. d Zooms out of the document. e Zooms in on the document. f Opens the document in the MultiPASS Photo Enhancer. g Rotates the document. h Prints the document. i Opens the Properties dialogue box. j Customises Viewer window options.

To save a document:

To save a document: On the File menu, click [Save As]. Enter a name for the

To save a document:To save a document: document, then click [Save].

To close the Viewer:

To close the Viewer: On the File menu, click [Exit].

To close the Viewer:To close the Viewer:

For more details on the different functions and settings of the Viewer, refer to the online help or the

Software Guide

3-4

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P MultiPASS Status Monitor

Opening the Status Monitor

Opening the Status MonitorOpening the Status Monitor

MultiPASS Status Monitor

MultiPASS Status MonitorMultiPASS Status Monitor

The MultiPASS Status Monitor shows the current status of the machine and any errors that need your attention. It cannot interrupt any activities.

When the Status Monitor is open, it displays as a window on the Windows desktop and as an icon in the Windows taskbar.

On the Windows desktop, click [Start], point to [Programs] or [All Programs], point to [MultiPASS Suite], then click [MultiPASS Status Monitor].

For more details on the Status Monitor, refer to the online help or the

Software Guide

3333

The MultiPASS Suite software —Basic operation

Chapter 3 The MultiPASS Suite software —Basic operation 3-5

3-5

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P MultiPASS Toolbar

Opening the Toolbar

Opening the ToolbarOpening the Toolbar

MultiPASS Toolbar

MultiPASS ToolbarMultiPASS Toolbar

The MultiPASS Toolbar appears on the Windows desktop and allows you to scan a document to your computer and process it.

For more details on the different functions and settings of the Toolbar, see p. 6-1.

During installation, the Toolbar is set to automatically open every time you start Windows. If for any reason you have closed it, follow this procedure to open it:

On the Windows desktop, click [Start], point to [Programs] or [All Programs], point to [MultiPASS Suite], then click [MultiPASS Toolbar]. You can also double-click the MultiPASS Toolbar icon on the Windows desktop.

P More information

More information

More informationMore information

For detailed information on all features of the MultiPASS Suite Software, refer to the online help or the

Software Guide

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Chapter

ChapterChapter

Printing from your

Printing from your Printing from your computer

computer

computer computer

—Basic operation

—Basic operation—Basic operation

Before printing

Before printingBefore printing

Before printing, check the following:

l Have you installed the MultiPASS Suite software?

Have you installed the MultiPASS Suite software?

Have you installed the MultiPASS Suite software?Have you installed the MultiPASS Suite software? If not, see the

l Is the machine selected as the default printer?

Is the machine selected as the default printer?

Is the machine selected as the default printer?Is the machine selected as the default printer? You can check if your machine is set as the default printer when you open the Print dialogue box in an application and your machine is selected in the Printer box. Follow this procedure if it is not selected:

1111

On the Windows desktop, click [Start], point to [Settings], then click [Printers]

On the Windows desktop, click [Start], point to [Settings], then click [Printers] On the Windows desktop, click [Start], point to [Settings], then click [Printers] (Windows XP: Click [Start], then click [Printers and Faxes]).

(Windows XP: Click [Start], then click [Printers and Faxes]).

(Windows XP: Click [Start], then click [Printers and Faxes]).(Windows XP: Click [Start], then click [Printers and Faxes]).

2222

In the Printers (Printers and Faxes) window, click the printer icon.

In the Printers (Printers and Faxes) window, click the printer icon.In the Printers (Printers and Faxes) window, click the printer icon.

3333

On the File menu, click [Set as Default] or [Set as Default Printer].

On the File menu, click [Set as Default] or [Set as Default Printer].On the File menu, click [Set as Default] or [Set as Default Printer].

l Is the correct print media loaded in the multi-purpose tray?

Is the correct print media loaded in the multi-purpose tray?

Is the correct print media loaded in the multi-purpose tray?Is the correct print media loaded in the multi-purpose tray? For details, see the

Set-Up Sheet

Basic Guide

or the

Software Guide

4444

Chapter 4 Printing from your computer —Basic operation 4-1

4-1

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Printing from your computer —Basic operation

Page 30

P Printing

Printing

PrintingPrinting

Once you have installed the MultiPASS Suite software, you can begin printing from any Windows application that supports printing. The procedure for printing documents varies somewhat for different Windows applications. Below is the general printing procedure. For detailed instructions on printing from a specific application, refer to the documentation provided with that application. Follow this procedure to print a document:

With your document open in the Windows application, click the print command.

1111

With your document open in the Windows application, click the print command.With your document open in the Windows application, click the print command.

• In most applications, the print command is on the File menu or toolbar.

In the Print dialogue box, make sure your

2222

In the Print dialogue box, make sure your In the Print dialogue box, make sure your machine is selected in the Printer box. If not,

machine is selected in the Printer box. If not,

machine is selected in the Printer box. If not, machine is selected in the Printer box. If not, select your machine from the printer name

select your machine from the printer name

select your machine from the printer name select your machine from the printer name drop-down list

drop-down list a....

drop-down list drop-down list Click the command to print your document

Click the command to print your document b....

3333

Click the command to print your document Click the command to print your document

• This command is usually [OK] or [Print].

P Cancelling printing

Cancelling printing

Cancelling printingCancelling printing

Follow this procedure to cancel printing before clicking the print command in the Print dialogue box:

In the Print dialogue box, press the command to cancel printing.

1111

In the Print dialogue box, press the command to cancel printing.In the Print dialogue box, press the command to cancel printing.

• This command is usually [Cancel].

If printing has already begun, follow this procedure to cancel printing from Windows:

On the Windows desktop, click [Start], point to [Settings], then click [Printers]

1111

(Windows XP: Click [Start], then click [Printers and Faxes]).

(Windows XP: Click [Start], then click [Printers and Faxes]).(Windows XP: Click [Start], then click [Printers and Faxes]). In the Printers (Printers and Faxes) window, double-click the printer icon, right

In the Printers (Printers and Faxes) window, double-click the printer icon, right

2222

In the Printers (Printers and Faxes) window, double-click the printer icon, right In the Printers (Printers and Faxes) window, double-click the printer icon, right click the print job, then click [Cancel Printing] or [Cancel].

click the print job, then click [Cancel Printing] or [Cancel].

click the print job, then click [Cancel Printing] or [Cancel].click the print job, then click [Cancel Printing] or [Cancel].

4-2

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P Changing print settings

Changing print settings with the Print Advisor

Changing print settings with the Print AdvisorChanging print settings with the Print Advisor

Changing print settings

Changing print settingsChanging print settings

Your machine is initially installed using factory-predefined settings, enabling you to print immediately. These settings determine what your documents will look like when printed. You can change these print settings to suit the document you are printing.

Unless you save your settings as a profile, your settings are available only for the current print job. For details on print profiles, see the

You can define print settings in two ways: Print Advisor

Print Advisor—Displays as a wizard that guides you through a series of questions to

Print AdvisorPrint Advisor select the appropriate print settings for your document. Manually

Manually—You can manually change individual settings to suit your document (1

ManuallyManually

Guide

Follow this procedure to change print settings with the Print Advisor:

With your document open in the Windows application, click the print command.

1111

With your document open in the Windows application, click the print command.With your document open in the Windows application, click the print command.

• In most applications, the print command is on the File menu or toolbar.

In the Print dialogue box, click [Properties].

2222

In the Print dialogue box, click [Properties].In the Print dialogue box, click [Properties].

Software Guide

Software

4444

In the Properties dialogue box, on the Main

3333

In the Properties dialogue box, on the Main In the Properties dialogue box, on the Main tab, click [Print Advisor].

tab, click [Print Advisor].

tab, click [Print Advisor].tab, click [Print Advisor].

Follow the on-screen instructions.

4444

Follow the on-screen instructions.Follow the on-screen instructions.

For more details, refer to the online help or the

P More information

More information

More informationMore information

For detailed information on all printing features, refer to the online help or the

Guide

Software Guide

Printing from your computer —Basic operation

Software

Chapter 4 Printing from your computer —Basic operation 4-3

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Chapter

ChapterChapter

Copying

CopyingCopying

—Basic operation

—Basic operation—Basic operation

P Making copies

Before copying

Before copyingBefore copying

Before copying, check the following:

l Does the document you want to copy meet the requirements for loading on the

Does the document you want to copy meet the requirements for loading on the

Does the document you want to copy meet the requirements for loading on the Does the document you want to copy meet the requirements for loading on the platen glass?

platen glass?

platen glass?platen glass? For details, see the

l Is the correct print media loaded in the multi-purpose tray?

Is the correct print media loaded in the multi-purpose tray?

Is the correct print media loaded in the multi-purpose tray?Is the correct print media loaded in the multi-purpose tray? For details, see the

l Have you set the correct print media size and type for copying on your machine?

Have you set the correct print media size and type for copying on your machine?

Have you set the correct print media size and type for copying on your machine?Have you set the correct print media size and type for copying on your machine? For details, see p. 2-3.

Making copies

Making copiesMaking copies

Follow this procedure to make colour or black & white copies:

1111

Load the document on the platen glass.

Load the document on the platen glass.Load the document on the platen glass.

• For details on how to load documents, see p. 2-1.

Basic Guide

5555

2222

Use [

Use [OOOO] or [

Use [Use [

3333

Adjust any necessary settings for your document.

Adjust any necessary settings for your document.Adjust any necessary settings for your document.

• To select colour or black & white copying, see p. 5-2.

• To select the print media size and type, see p. 2-3.

• To select the image quality, see p. 5-2.

• To select the scanning exposure, see p. 5-3.

• To select the copy ratio, see p. 5-4.

4444

Press [Copy/Start].

Press [Copy/Start].Press [Copy/Start].

• To cancel copying, press [Stop/Reset].

] or [PPPP] to select the number of copies.

] or [] or [

] to select the number of copies.

] to select the number of copies.] to select the number of copies.

Copying—Basic operation

Chapter 5 Copying—Basic operation 5-1

5-1

5-15-1

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P Improving copied images

Setting colour or black & white copying

Setting colour or black & white copyingSetting colour or black & white copying

Improving copied images

Improving copied imagesImproving copied images

Refer to follows: For colour copying:

For colour copying: Press [Colour/B&W] to turn on the Colour light.

For colour copying:For colour copying: For black & white copying:

For black & white copying: Press [Colour/B&W] to turn on the B&W light.

For black & white copying:For black & white copying:

Adjusting the image quality (resolution)

Adjusting the image quality (resolution)Adjusting the image quality (resolution)

Refer to

1111

2222

Making copies

Press [Menu] four times.

Press [Menu] four times.Press [Menu] four times.

4.IMAGE QUALITY

D B T

Use [

Use [OOOO] or [

Use [Use [

• In black & white mode, select:

] or [PPPP] to select the image quality.

] or [] or [

– <B&W TEXT> for text-only documents. – <B&W PHOTO> for photographs. – <B&W DRAFT> for high-speed copying at a lower resolution.*

In colour mode, select: – <COLOUR NORMAL> for colour text-only documents. – <COLOUR FINE> for colour photographs. – <COLOUR FAST> for high-speed colour copying at a lower resolution.*

on p. 5-1 and in step 3, set colour or black & white copying as

on p. 5-1 and in step 3, adjust the image quality as follows:

B&W TEXT

] to select the image quality.

] to select the image quality.] to select the image quality.

Press [OK].

3333

Press [OK].Press [OK].

NOTE

NOTENOTE

• When using <COLOUR FAST>, if the colour output is different from that expected, select <COLOUR NORMAL> or <COLOUR FINE> and try copying again.

* This setting is only available when <PLAIN> is selected as the print media type (1 p. 2-3).

5-2

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Page 35

Adjusting the exposure (density)

Adjusting the exposure (density)Adjusting the exposure (density)

Exposure (density) is the degree of difference between light and dark. A high exposure setting will make blacks darker and whites brighter, whereas a low exposure setting will make the differences between black and white less marked.

Refer to

1111

2222 3333

Making copies

Press [Menu] three times.

Press [Menu] three times.Press [Menu] three times.

3.DENSITY

-LT DK+

Use [

Use [O] or [

Use [Use [ Press [OK].

Press [OK].

Press [OK].Press [OK].

] or [PPPP] to select the exposure.

] or [] or [

] to select the exposure.

] to select the exposure.] to select the exposure.

on p. 5-1 and in step 3, adjust the exposure as follows:

5555

Chapter 5 Copying—Basic operation 5-3

5-3

5-35-3

Copying—Basic operation

Page 36

P Reducing or enlarging a copy

Using preset copy ratios

Using preset copy ratiosUsing preset copy ratios

Reducing or enlarging a copy

Reducing or enlarging a copyReducing or enlarging a copy

You can reduce or enlarge copies in three different ways: using preset copy ratios, using custom copy ratios, or automatically reducing or enlarging an image to fit on the print media size selected.

Refer to

1111

2222

3333

4444

Making copies

Press [Menu].

Press [Menu].Press [Menu].

1.ENLARGE/REDUCE

PRESET RATIO

Press [OK].

Press [OK].Press [OK].

PRESET RATIO

- 100% +

Use [

Use [OOOO] or [

Use [Use [

• Select from the following:

Press [OK].

Press [OK].Press [OK].

] or [PPPP] to select the copy ratio.

] or [] or [

– <25% MIN.> – <70% A4 1 A5> – <86% A4 1 B5> – <100%> – <115% B5 1 A4> – <141% A5 1 A4> – <400% MAX.>

on p. 5-1 and in step 3, adjust the copy ratio as follows:

] to select the copy ratio.

] to select the copy ratio.] to select the copy ratio.

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Page 37

Using custom copy ratios

Using custom copy ratiosUsing custom copy ratios

Refer to

1111

2222 3333

4444

5555

Making copies

Press [Menu].

Press [Menu].Press [Menu].

1.ENLARGE/REDUCE

PRESET RATIO

Use [

Use [OOOO] or [

Use [Use [ Press [OK].

Press [OK].

Press [OK].Press [OK].

Use [

Use [OOOO] or [

Use [Use [

• Keep [O] or [P] pressed to advance quickly through the ratios.

Press [OK].

Press [OK].Press [OK].

] or [PPPP] to select <ZOOM>.

] or [] or [

ZOOM 25-400%

- 100% +

] or [PPPP] to select a copy ratio between 25% and 400%.

] or [] or [

on p. 5-1 and in step 3, adjust the copy ratio as follows:

] to select <ZOOM>.

] to select <ZOOM>.] to select <ZOOM>.

] to select a copy ratio between 25% and 400%.

] to select a copy ratio between 25% and 400%.] to select a copy ratio between 25% and 400%.

5555

Copying—Basic operation

Chapter 5 Copying—Basic operation 5-5

5-5

5-55-5

Page 38

Copying an image to fit the page

Copying an image to fit the pageCopying an image to fit the page

If the document to be copied is on paper larger or smaller than the specified print media size (1 p. 2-3), you can automatically reduce or enlarge the image to fit the selected print media size.

NOTE

NOTENOTE

• Some document sizes may not be properly detected.

Refer to

1111

2222 3333

P Advanced copy features

Advanced copy features

Advanced copy featuresAdvanced copy features

For details on advanced copy features, refer to the

Making copies

Press [Menu].

Press [Menu].Press [Menu].

1.ENLARGE/REDUCE

PRESET RATIO

Use [

Use [OOOO] or [

Use [Use [ Press [OK].

Press [OK].

Press [OK].Press [OK].

] or [PPPP] to select <FIT-TO-PAGE>.

] or [] or [

on p. 5-1 and in step 3, follow this procedure:

] to select <FIT-TO-PAGE>.

] to select <FIT-TO-PAGE>.] to select <FIT-TO-PAGE>.

Basic Guide

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Page 39

Chapter

ChapterChapter

Scanning

ScanningScanning

—Basic operation

—Basic operation—Basic operation

P Scanning methods

Before scanning

Before scanningBefore scanning

Before scanning, check the following:

l Have you installed the MultiPASS Suite software?

Have you installed the MultiPASS Suite software?

Have you installed the MultiPASS Suite software?Have you installed the MultiPASS Suite software? If not, see the

l Does the document you want to scan meet the requirements for loading on the

Does the document you want to scan meet the requirements for loading on the

Does the document you want to scan meet the requirements for loading on the Does the document you want to scan meet the requirements for loading on the platen glass?

platen glass?

platen glass?platen glass? For details, see p. 2-1.

Scanning methods

Scanning methodsScanning methods

There are three methods of scanning images to your computer:

l Using the MultiPASS Toolbar (1 below)

l Using a TWAIN or WIA (Windows XP) compliant Windows application (1 p. 6-4)

Set-Up Sheet

or the

Software Guide

6666

l Using the [Scan] key on the operation panel (1 p. 6-5)

Scanning with the MultiPASS Toolbar

Scanning with the MultiPASS ToolbarScanning with the MultiPASS Toolbar

When you install the MultiPASS Suite software, the MultiPASS Toolbar is set to automatically appear on the Windows desktop. The Toolbar contains several buttons that allow you to scan a document to your computer and process it according to your needs.

Follow this procedure to scan a document using the Toolbar:

1111

Load the document on the platen glass.

Load the document on the platen glass.Load the document on the platen glass.

• For details on how to load documents, see p. 2-1.

Scanning—Basic operation

Chapter 6 Scanning—Basic operation 6-1

6-1

6-16-1

Page 40

On the Windows desktop, on the MultiPASS Toolbar, click the appropriate scan

2222

On the Windows desktop, on the MultiPASS Toolbar, click the appropriate scan On the Windows desktop, on the MultiPASS Toolbar, click the appropriate scan button.

button.

button.button.

a Scans the document and automatically attaches it to an e-mail message in

your e-mail application.

b Scans and saves the document in the My MultiPASS Scan to Save folder

(1 p. 3-2).

c Scans the document and automatically displays it in a graphic application

(which you can specify).

d Opens My MultiPASS (1 p. 3-3). e Allows you to define Toolbar settings that affect the behaviour of the scan

buttons and other general settings.

f Displays the online help.

If the scanner window appears, define your scan settings as desired and scan

3333

If the scanner window appears, define your scan settings as desired and scan If the scanner window appears, define your scan settings as desired and scan your document.

your document.

your document.your document.

• For details on the scanner window settings, see the

When the scan is complete, do one of the following:

4444

When the scan is complete, do one of the following:When the scan is complete, do one of the following:

•••• If you clicked [E-Mail] in step 2—In the e-mail message window, enter the appropriate

If you clicked [E-Mail] in step 2—In the e-mail message window, enter the appropriate

If you clicked [E-Mail] in step 2—In the e-mail message window, enter the appropriate If you clicked [E-Mail] in step 2—In the e-mail message window, enter the appropriate information and send the e-mail message.

information and send the e-mail message.

information and send the e-mail message.information and send the e-mail message.

•••• If you clicked [Save As] in step 2—The image file is automatically saved in the Scan to

If you clicked [Save As] in step 2—The image file is automatically saved in the Scan to

If you clicked [Save As] in step 2—The image file is automatically saved in the Scan to If you clicked [Save As] in step 2—The image file is automatically saved in the Scan to Save folder (

Save folder (1 p. 3-2).

Save folder (Save folder (

•••• If you clicked [Viewer] in step 2—The image automatically appears in the associated

If you clicked [Viewer] in step 2—The image automatically appears in the associated

If you clicked [Viewer] in step 2—The image automatically appears in the associated If you clicked [Viewer] in step 2—The image automatically appears in the associated graphic application.

graphic application.

graphic application.graphic application.

p. 3-2).

p. 3-2).p. 3-2).

Software Guide

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Customising Toolbar buttons

Customising Toolbar buttonsCustomising Toolbar buttons

You can customise settings for each Toolbar button. You can also set the Toolbar to display other buttons that scan a document and process it differently. Follow this procedure to customise Toolbar buttons:

On the Windows desktop, on the MultiPASS Toolbar, click [Settings].

1111

On the Windows desktop, on the MultiPASS Toolbar, click [Settings].On the Windows desktop, on the MultiPASS Toolbar, click [Settings].

Select the tab for the button you want and

2222

Select the tab for the button you want and Select the tab for the button you want and modify as necessary.

modify as necessary.

modify as necessary.modify as necessary.

Click [OK].

3333

Click [OK].Click [OK].

For details on each setting, refer to the online help or the

Software Guide

6666

Scanning—Basic operation

Chapter 6 Scanning—Basic operation 6-3

6-3

6-36-3

Page 42

Scanning from within an application

Scanning from within an applicationScanning from within an application

You can scan documents directly from TWAIN or WIA (Windows XP) compliant Windows applications. Some applications support multipage scans while others do not. Refer to the documentation for the application you are using. In Windows XP, you can select ScanGear or WIA as the scan driver.

Follow this procedure to scan from within an application:

Load the document on the platen glass.

1111

Load the document on the platen glass.Load the document on the platen glass.

• For details on how to load documents, see p. 2-1.

In your Windows application, click the command to scan a document.

2222

In your Windows application, click the command to scan a document.In your Windows application, click the command to scan a document.

• In some applications, the appropriate command may be listed as Acquire or Acquire Image. For the command to scan a document from a TWAIN-compliant application, refer to the documentation of that application.

In the scanner window, specify the preview scan options for your document as

3333

In the scanner window, specify the preview scan options for your document as In the scanner window, specify the preview scan options for your document as necessary.

necessary.

necessary.necessary. Click [Preview].

Click [Preview].

4444

Click [Preview].Click [Preview]. Review the display of your scanned preview image. Adjust the properties of the

Review the display of your scanned preview image. Adjust the properties of the

5555

Review the display of your scanned preview image. Adjust the properties of the Review the display of your scanned preview image. Adjust the properties of the image as necessary.

image as necessary.

image as necessary.image as necessary. Click [Scan].

Click [Scan].

6666

Click [Scan].Click [Scan].

• When complete, the image appears in the Windows application.

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Using the [Scan] key on the operation panel

Using the [Scan] key on the operation panelUsing the [Scan] key on the operation panel

You can assign a scan action to the [Scan] key on the operation panel so that you only have to press this key to perform the action. For example, you can set it to display the toolbar, or to perform one of the actions of the Toolbar scan buttons. Follow this procedure to select an action for the [Scan] key on the operation panel:

On the Windows desktop, on the MultiPASS Toolbar, click [Settings].

1111

On the Windows desktop, on the MultiPASS Toolbar, click [Settings].On the Windows desktop, on the MultiPASS Toolbar, click [Settings].

In When Scanner Push Button pressed, select

2222

In When Scanner Push Button pressed, select In When Scanner Push Button pressed, select the desired action that will occur when you

the desired action that will occur when you

the desired action that will occur when you the desired action that will occur when you press the [Scan] key on the operation panel.

press the [Scan] key on the operation panel.

press the [Scan] key on the operation panel.press the [Scan] key on the operation panel.

Click [OK].

3333

Click [OK].Click [OK].

P More information

More information

More informationMore information

For detailed information on all scanning features, refer to the online help or the

Software Guide

6666

Scanning—Basic operation

Chapter 6 Scanning—Basic operation 6-5

6-5

6-56-5

Page 44

6-6

6-6 Scanning—Basic operation Chapter 6

6-66-6

Page 45

Chapter

ChapterChapter

Maintenance

MaintenanceMaintenance

Low ink warning

Low ink warningLow ink warning

Replacing ink tanks

Replacing ink tanksReplacing ink tanks

When you first installed the ink tanks, you will have reset the ink counter function that keeps track of how much ink is left in the ink tanks. When ink is running low, the LCD will display <BLACK INK LOW> or <COLOUR INK LOW>, warning you to have a new ink tank ready for when the ink runs out.

When copying, if the machine stops printing when the warning appears, press [Resume] to continue printing. However, note that ink may run out.

You can check the current ink level at any time as explained on p. 7-6.

NOTE

NOTENOTE

• If you do not want the low ink warning to display, disable this feature (1 <LOW INK WARNING>, p. 9-4).

7777

When to replace an ink tank

When to replace an ink tankWhen to replace an ink tank

In general, you will need to replace an ink tank when print quality deteriorates or when output is blank. However before replacing, refer to the flow chart on p. 7-7 to check if print quality deterioration is due to another problem.

Maintenance

Chapter 7 Maintenance 7-1

7-1

7-17-1

Page 46

Guidelines

GuidelinesGuidelines

CAUTION

CAUTIONCAUTION

•••• Keep the printhead and ink tanks out of the reach of children. If a child

Keep the printhead and ink tanks out of the reach of children. If a child

Keep the printhead and ink tanks out of the reach of children. If a child Keep the printhead and ink tanks out of the reach of children. If a child inadvertently ingests ink, consult a physician immediately.

inadvertently ingests ink, consult a physician immediately.

inadvertently ingests ink, consult a physician immediately.inadvertently ingests ink, consult a physician immediately.

• Ink tanks compatible with the machine are as follows: – Black ink tank: BCI-24 Black – Colour ink tank: BCI-24 Color

• To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tanks only. Damage caused by using refilled ink tanks is not covered by Canon’s warranty.

• Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and the ink counter may not be accurate.

• For best ink quality, use ink tanks within one year of purchase. After placing ink tanks in the machine, use the ink tanks within six months.

• Do not open the ink tank packaging until ready to install.

• Do not touch printed paper with wet hands or spill liquids on it as the ink may run.

• Replace ink tanks quickly. Once installed, do not remove from the machine and leave out in the open. Doing so may cause the ink tank not to function when reinstalled in the machine.

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Page 47

Replacing an ink tank

Replacing an ink tankReplacing an ink tank

This section describes how to replace an ink tank. Before replacing an ink tank, be sure to read the section

CAUTION

CAUTIONCAUTION

•••• Do not replace ink tanks while the machine is printing or performing another

Do not replace ink tanks while the machine is printing or performing another

Do not replace ink tanks while the machine is printing or performing another Do not replace ink tanks while the machine is printing or performing another operation.

operation.

operation.operation.

Follow this procedure to replace an ink tank and reset the ink counter:

Make sure the power is turned on.

1111

Make sure the power is turned on.Make sure the power is turned on.

Open the inner cover.

2222

Open the inner cover.Open the inner cover.

• The printhead holder moves to the left.

CAUTION

CAUTIONCAUTION

•••• Do not try to manually move or stop the

Do not try to manually move or stop the

Do not try to manually move or stop the Do not try to manually move or stop the printhead holder.

printhead holder.

printhead holder.printhead holder.

•••• Do not touch any metal parts.

Do not touch any metal parts.

Do not touch any metal parts.Do not touch any metal parts.

Hold the empty ink tank’s tab and pull forward

3333

Hold the empty ink tank’s tab and pull forward Hold the empty ink tank’s tab and pull forward to release. Lift out the ink tank.

to release. Lift out the ink tank.

to release. Lift out the ink tank.to release. Lift out the ink tank.

When to replace an ink tank

(1 p. 7-1).

CAUTION

CAUTIONCAUTION

•••• Do not remove the printhead from the

Do not remove the printhead from the

Do not remove the printhead from the Do not remove the printhead from the machine.

machine.

machine.machine.

•••• If both ink tanks need replacing, remove and

If both ink tanks need replacing, remove and

If both ink tanks need replacing, remove and If both ink tanks need replacing, remove and replace each one individually.

replace each one individually.

replace each one individually.replace each one individually.

•••• Do not touch the round shaft

Do not touch the round shaft uuuu

Do not touch the round shaft Do not touch the round shaft film

film uuuu

film film part)

part) uuuu

part) part)

•••• Discard the empty ink tank immediately

Discard the empty ink tank immediately

Discard the empty ink tank immediately Discard the empty ink tank immediately according to local laws and regulations for

according to local laws and regulations for

according to local laws and regulations for according to local laws and regulations for disposal of consumables.

disposal of consumables.

disposal of consumables.disposal of consumables.

•••• Handle ink tanks carefully to avoid staining

Handle ink tanks carefully to avoid staining

Handle ink tanks carefully to avoid staining Handle ink tanks carefully to avoid staining clothing or the surrounding area.

clothing or the surrounding area.

clothing or the surrounding area.clothing or the surrounding area.

, film cable

, film cable uuuuC, ink absorber (sponge

, film cable , film cable

, or any metal parts.

, or any metal parts., or any metal parts.

IMPORTANT

IMPORTANTIMPORTANT

, ink absorber (sponge

, ink absorber (sponge , ink absorber (sponge

, transparent

, transparent , transparent

7777

Maintenance

Chapter 7 Maintenance 7-3

7-3

7-37-3

Page 48

Remove the new ink tank from its packaging.

4444

Remove the new ink tank from its packaging. Remove the new ink tank from its packaging. Then hold the ink tank as shown and remove

Then hold the ink tank as shown and remove

Then hold the ink tank as shown and remove Then hold the ink tank as shown and remove the protective cap

the protective cap uuuu

the protective cap the protective cap

• Do not shake or drop the ink tank as the ink may leak and stain your clothes or hands.

• Do not attempt to reattach the protective cap you remove it.

CAUTION

CAUTIONCAUTION

•••• Do not touch the ink port

Do not touch the ink port uuuuB....

Do not touch the ink port Do not touch the ink port

Insert the ink tank into the empty slot on the

5555

Insert the ink tank into the empty slot on the Insert the ink tank into the empty slot on the printhead. Press firmly on the ink tank’s tab

printhead. Press firmly on the ink tank’s tab

printhead. Press firmly on the ink tank’s tab printhead. Press firmly on the ink tank’s tab until it clicks into place.

until it clicks into place.

until it clicks into place.until it clicks into place.

....

uuuu

once

BCI-24

Color

If you need to replace the other ink tank,

6666

If you need to replace the other ink tank, If you need to replace the other ink tank, repeat steps 3 to 5.

repeat steps 3 to 5.

repeat steps 3 to 5.repeat steps 3 to 5. Close the inner cover.

Close the inner cover.

7777

Close the inner cover.Close the inner cover. The LCD will display the following message:

The LCD will display the following message:

8888

The LCD will display the following message:The LCD will display the following message:

INK TANK CHANGED?

B YES NO A

Press [

Press [O] to continue with the ink counter

Press [Press [ reset.

reset.

reset.reset.

If you replaced the black ink tank, press [

If you replaced the black ink tank, press [OOOO]. If you did not, press [

9999

If you replaced the black ink tank, press [If you replaced the black ink tank, press [ If you replaced the colour ink tank, press [

If you replaced the colour ink tank, press [OOOO]. If you did not, press [

1010

If you replaced the colour ink tank, press [If you replaced the colour ink tank, press [

• The ink counter is now reset. To check the ink level of the ink tanks at any time, see

the ink level

] to continue with the ink counter

] to continue with the ink counter ] to continue with the ink counter

, p. 7-6.

]. If you did not, press [PPPP].

]. If you did not, press []. If you did not, press [

]. If you did not, press [PPPP].

]. If you did not, press []. If you did not, press [

].].

Checking

7-4

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Page 49

Resetting the ink counter

Resetting the ink counterResetting the ink counter

The ink counter keeps track of how much ink is left in the ink tanks allowing the machine to warn you when ink is running low. It also allows you to check the current ink level of the ink tanks at any time. When you replace an ink tank, the LCD will automatically prompt you to reset the ink counter. However, if for any reason you did not reset the ink counter when replacing the ink tanks, follow this procedure to reset it. Please note that if you do not reset the ink counter after replacing an ink tank, the low ink warning will not display properly and you will not be able to check the ink level as explained in

NOTE

NOTENOTE

• You can also reset the ink counter from your computer (1

Press [Menu] repeatedly until <USER DATA> is displayed.

1111

Press [Menu] repeatedly until <USER DATA> is displayed.Press [Menu] repeatedly until <USER DATA> is displayed.

Checking the ink level

, below.

Software Guide

Ex:

Use [

Use [OOOO] or [

2222

Use [Use [ Press [OK].

Press [OK].

3333

Press [OK].Press [OK].

If you replaced the black ink tank, press [

If you replaced the black ink tank, press [OOOO]. If you did not, press [

4444

If you replaced the black ink tank, press [If you replaced the black ink tank, press [ If you replaced the colour ink tank, press [

If you replaced the colour ink tank, press [OOOO]. If you did not, press [

5555

If you replaced the colour ink tank, press [If you replaced the colour ink tank, press [

• The ink counter is now reset. To check the ink level of the ink tanks at any time, see below.

8.USER DATA

LOW INK WARNING

] or [PPPP] to select <INK COUNT RESET>.

] or [] or [

BLACK INK CHANGED?

] to select <INK COUNT RESET>.

] to select <INK COUNT RESET>.] to select <INK COUNT RESET>.

YES NO

]. If you did not, press [PPPP].

]. If you did not, press []. If you did not, press [

]. If you did not, press [PPPP].

]. If you did not, press []. If you did not, press [

].].

7777

Maintenance

Chapter 7 Maintenance 7-5

7-5

7-57-5

Page 50

Checking the ink level

Checking the ink levelChecking the ink level

If you reset the ink counter when you installed/replaced the ink tanks, you can check the current ink level as follows:

Press [Menu] repeatedly until <INK VOLUME> is displayed.

1111

Press [Menu] repeatedly until <INK VOLUME> is displayed.Press [Menu] repeatedly until <INK VOLUME> is displayed.

Ex:

Press [OK].

2222

Press [OK].Press [OK].

6.INK VOLUME

• The LCD shows the current ink level. : Approx. 100% to 30% full : Approx. 30% full : 0% (empty)

?: Ink counter not reset – : The <LOW INK WARNING> setting is off (1 p. 9-4).

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P Maintaining the printhead

Flowchart of printhead maintenance

Flowchart of printhead maintenanceFlowchart of printhead maintenance

Maintaining the printhead

Maintaining the printheadMaintaining the printhead

If print quality deteriorates, follow this procedure:

Step 1

Step 1Step 1

Print the nozzle check pattern

Print the nozzle check pattern (1p. 7-8).

Print the nozzle check pattern Print the nozzle check pattern This pattern allows you to check if ink is coming out of the printhead nozzles correctly and if the printhead is aligned.

The ink is not coming out correctly.

The ink is not coming out correctly.The ink is not coming out correctly.

Step 2

Step 2 Step 2

Step 2Step 2

Perform normal printhead cleaning

Perform normal printhead cleaning Perform normal printhead cleaning

(<HEAD CLEANING> setting)

(<HEAD CLEANING> setting)(<HEAD CLEANING> setting) You can perform normal printhead cleaning up to three times.

If there is no improvement.

If there is no improvement.If there is no improvement.

p. 7-8).

p. 7-8).p. 7-8).

p. 7-9).

p. 7-9).p. 7-9).

Align the printhead

Align the printhead Align the printhead

The printhead is misaligned.

The printhead is misaligned.The printhead is misaligned.

Step 2

Step 2Step 2

p. 7-10).

p. 7-10).p. 7-10).

Step 3

Step 3Step 3

Perform deep printhead cleaning (<HEAD

Perform deep printhead cleaning (<HEAD Perform deep printhead cleaning (<HEAD REFRESHING> setting)

REFRESHING> setting)

REFRESHING> setting)REFRESHING> setting)

If there is no improvement.

If there is no improvement.If there is no improvement.

Step 4

Step 4Step 4

Replace the ink tank(s)

Replace the ink tank(s) Replace the ink tank(s)

If there is no improvement.

If there is no improvement.If there is no improvement.

The printhead may be damaged. Contact

The printhead may be damaged. Contact The printhead may be damaged. Contact your local authorised Canon dealer or the

your local authorised Canon dealer or the

your local authorised Canon dealer or the your local authorised Canon dealer or the Canon help line.

Canon help line.

Canon help line.Canon help line.

p. 7-9).

p. 7-9).p. 7-9).

p. 7-3).

p. 7-3).p. 7-3).

If there is no

If there is no If there is no improvement.

improvement.

improvement.improvement.

7777

Maintenance

Chapter 7 Maintenance 7-7

7-7

7-77-7

Page 52

Printing the nozzle check pattern

Printing the nozzle check patternPrinting the nozzle check pattern

The nozzle check pattern shows if each printhead nozzle is operating properly.

NOTE

NOTENOTE

• You can also print the nozzle check pattern from your computer (1 Follow this procedure to print the nozzle check pattern from the machine:

Load A4- or letter-size plain paper in the multi-purpose tray.

1111

Load A4- or letter-size plain paper in the multi-purpose tray.Load A4- or letter-size plain paper in the multi-purpose tray. Press [Menu] repeatedly until <MAINTENANCE> is displayed.

Press [Menu] repeatedly until <MAINTENANCE> is displayed.

2222

Press [Menu] repeatedly until <MAINTENANCE> is displayed.Press [Menu] repeatedly until <MAINTENANCE> is displayed.

7.MAINTENANCE

NOZZLE CHECK

Press [OK].

3333

Press [OK].Press [OK].

Software Guide

Nozzle check pattern

Nozzle check patternNozzle check pattern If the pattern is broken, missing, or a specific colour is not printed, see

Printhead position

Printhead positionPrinthead position If the pattern is no uniform, align the printhead (1 p. 7-10)

Cleaning the printhead

, p.7-9.

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Cleaning the printhead

Cleaning the printheadCleaning the printhead

If the printed nozzle check pattern is broken, missing, or a specific colour is not printed, clean the printhead.

NOTE

NOTENOTE

• Cleaning the printhead consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.

• You can also clean the printhead from your computer (1

Follow this procedure to clean the printhead from the machine:

Press [Menu] repeatedly until <MAINTENANCE> is displayed.

1111

Press [Menu] repeatedly until <MAINTENANCE> is displayed.Press [Menu] repeatedly until <MAINTENANCE> is displayed.

7.MAINTENANCE

NOZZLE CHECK

Use [

Use [OOOO] or [

2222

Use [Use [

• Select:

• For details on which to select, see p. 7-7.

Press [OK].

3333

Press [OK].Press [OK].

] or [PPPP] to select the cleaning setting you want.

] or [] or [

– <HEAD CLEANING> for normal printhead cleaning. – <HEAD REFRESHING> for deep printhead cleaning.

] to select the cleaning setting you want.

] to select the cleaning setting you want.] to select the cleaning setting you want.

Software Guide

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7-9

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Aligning the printhead

Aligning the printheadAligning the printhead

To align the printhead after you have just installed it, follow the procedure in the

Sheet

If you have printed the nozzle check pattern (1 p. 7-8) and determined that the printhead needs aligning, align it from the operation panel or from the MultiPASS Suite software.

Aligning the printhead from the operation panel

Aligning the printhead from the operation panelAligning the printhead from the operation panel

Follow this procedure to align the printhead from the operation panel:

Load A4- or letter-size plain paper in the multi-purpose tray.

1111

Load A4- or letter-size plain paper in the multi-purpose tray.Load A4- or letter-size plain paper in the multi-purpose tray. Press [Menu] repeatedly until <MAINTENANCE> is displayed.

Press [Menu] repeatedly until <MAINTENANCE> is displayed.

2222

Press [Menu] repeatedly until <MAINTENANCE> is displayed.Press [Menu] repeatedly until <MAINTENANCE> is displayed.

7.MAINTENANCE NOZZLE CHECK

Use [

Use [OOOO] or [

3333

Use [Use [ Press [OK].

Press [OK].

4444

Press [OK].Press [OK].

• The machine prints a horizontal pattern.

] or [PPPP] to select <ALIGN PRINT HEAD>.

] or [] or [

] to select <ALIGN PRINT HEAD>.

] to select <ALIGN PRINT HEAD>.] to select <ALIGN PRINT HEAD>.

Set-Up

CHANGE H VALUE

In column A on the printout, note which box has the most solid image. Note the

5555

In column A on the printout, note which box has the most solid image. Note the In column A on the printout, note which box has the most solid image. Note the value next to this box and use [

value next to this box and use [OOOO] or [

value next to this box and use [value next to this box and use [

] or [PPPP] to enter it.

] or [] or [

BAD

BAD BAD SAMPLE

SAMPLE

SAMPLESAMPLE

Least solid box

GOOD

GOOD GOOD SAMPLE

SAMPLE

SAMPLESAMPLE

Most solid box

] to enter it.

] to enter it.] to enter it.

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Press [OK].

6666

Press [OK].Press [OK]. Repeat steps 5 and 6 for columns B to F.

Repeat steps 5 and 6 for columns B to F.

7777

Repeat steps 5 and 6 for columns B to F.Repeat steps 5 and 6 for columns B to F.

Aligning the printhead from the MultiPASS Suite

Aligning the printhead from the MultiPASS SuiteAligning the printhead from the MultiPASS Suite

Follow this procedure to align the printhead from the MultiPASS Suite software:

Load A4- or letter-size plain paper in the

1111

Load A4- or letter-size plain paper in the Load A4- or letter-size plain paper in the multi-purpose tray.

multi-purpose tray.

multi-purpose tray.multi-purpose tray. On the Windows desktop, click [Start],

On the Windows desktop, click [Start],

2222

On the Windows desktop, click [Start], On the Windows desktop, click [Start], point to [Settings], then click [Printers]

point to [Settings], then click [Printers]

point to [Settings], then click [Printers] point to [Settings], then click [Printers] (Windows XP: Click [Start], then click

(Windows XP: Click [Start], then click

(Windows XP: Click [Start], then click (Windows XP: Click [Start], then click [Printers and Faxes]).

[Printers and Faxes]).

[Printers and Faxes]).[Printers and Faxes]).

In the Printers (Printers and Faxes)

3333

In the Printers (Printers and Faxes) In the Printers (Printers and Faxes) window, click the printer icon.

window, click the printer icon.

window, click the printer icon.window, click the printer icon.

On the File menu, click [Properties] or

4444

On the File menu, click [Properties] or On the File menu, click [Properties] or [Printing Preferences...].

[Printing Preferences...].

[Printing Preferences...].[Printing Preferences...]. In the Properties dialogue box, on the

In the Properties dialogue box, on the

5555

In the Properties dialogue box, on the In the Properties dialogue box, on the Maintenance tab, click the printhead

Maintenance tab, click the printhead

Maintenance tab, click the printhead Maintenance tab, click the printhead alignment icon.

alignment icon.

alignment icon.alignment icon.

Follow the on-screen instructions.

6666

Follow the on-screen instructions.Follow the on-screen instructions.

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In column A on the printout, note which

7777

In column A on the printout, note which In column A on the printout, note which box has the most solid image. Note the

box has the most solid image. Note the

box has the most solid image. Note the box has the most solid image. Note the value next to this box and enter the

value next to this box and enter the

value next to this box and enter the value next to this box and enter the number. Repeat for columns B to F.

number. Repeat for columns B to F.

number. Repeat for columns B to F.number. Repeat for columns B to F.

Click [OK].

8888

Click [OK].Click [OK].

BAD

BAD BAD SAMPLE

SAMPLE

SAMPLESAMPLE

Least solid box

GOOD

GOOD GOOD SAMPLE

SAMPLE

SAMPLESAMPLE

Most solid box

P Cleaning your machine

Cleaning your machine

Cleaning your machineCleaning your machine

For details on cleaning your machine, refer to the

Basic Guide

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Chapter

ChapterChapter

Troubleshooting

TroubleshootingTroubleshooting

P Problems installing and removing

Problems installing and removing

Problems installing and removing Problems installing and removing software

software

softwaresoftware

See below if you were unable to install or remove the software.

See below if you were unable to install or remove the software.See below if you were unable to install or remove the software.

Cannot install the software.

Cannot install the software.Cannot install the software.

1. Have you followed the instructions in the Set-Up Sheet to install the software?

Have you followed the instructions in the Set-Up Sheet to install the software?

1.1.

Have you followed the instructions in the Set-Up Sheet to install the software?Have you followed the instructions in the Set-Up Sheet to install the software? If you have not followed the installation procedure correctly, try reinstalling the software. If there was an error during installation and installation was not completed, restart your computer and try reinstalling the software.

2. Are any other applications open?

Are any other applications open?

2.2.

Are any other applications open?Are any other applications open? If you have other applications open, quit all of these and try reinstalling the software.

3. Did you install an earlier version of the MultiPASS Suite software (version 4.3 or earlier)?

Did you install an earlier version of the MultiPASS Suite software (version 4.3 or earlier)?

3.3.

Did you install an earlier version of the MultiPASS Suite software (version 4.3 or earlier)? Did you install an earlier version of the MultiPASS Suite software (version 4.3 or earlier)? (Is Canon MultiPASS registered as the startup item in the Start menu program?)

(Is Canon MultiPASS registered as the startup item in the Start menu program?)

(Is Canon MultiPASS registered as the startup item in the Start menu program?)(Is Canon MultiPASS registered as the startup item in the Start menu program?) Remove the old version of the MultiPASS Suite software following the instructions in the Software Guide of that version and try reinstalling the new version.

4. During installation, did the message <Could not find Client for Microsoft Networks> appear

During installation, did the message <Could not find Client for Microsoft Networks> appear

4.4.

During installation, did the message <Could not find Client for Microsoft Networks> appear During installation, did the message <Could not find Client for Microsoft Networks> appear on your computer (Windows 98/Me only)?

on your computer (Windows 98/Me only)?

on your computer (Windows 98/Me only)?on your computer (Windows 98/Me only)? The Client for Microsoft Networks is not installed. Follow this procedure:

1. On the Windows desktop, click [Start], point to [Settings], then click [Control Panel].

2. In the Control Panel window, double-click [Network].

3. On the Configuration tab, check whether the Client for Microsoft Networks is installed. If it is not installed, click [Add].

4. In the Select Network Component Type dialogue box, click [Client], then click [Add].

5. In the Select Network Client dialogue box, click [Microsoft] and [Client for Microsoft Networks], then click [OK].

6. In the Network dialogue box, click [OK].

7. Restart your computer.

8. Reinstall the MultiPASS Suite (1

Set-Up Sheet

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During installation, you were prompted to connect a USB cable, and you

During installation, you were prompted to connect a USB cable, and you During installation, you were prompted to connect a USB cable, and you could not proceed further.

could not proceed further.

could not proceed further.could not proceed further.

Remove the device from the Device Manager as follows:

1. In the dialogue box prompting you to connect a USB cable, click [No] and exit installation of the MultiPASS Suite.

2. On the Windows desktop, click [Start], point to [Settings], then click [Control Panel]. (Windows XP: Click [Start], then [Control Panel].)

3. In the Control Panel window, double-click [System]. (Windows XP: Click [Performance and Maintenance], then [System].)

4. On the Device Manager tab (Windows 2000/XP: On the Hardware tab, click [Device Manager].), under Other Devices, click [MPC190], then press the [Delete] key.

5. Remove the USB cable from the port.

6. Install the MultiPASS Suite following the instructions in the

Installation or removal of the MultiPASS Suite cannot be completed.

Installation or removal of the MultiPASS Suite cannot be completed.Installation or removal of the MultiPASS Suite cannot be completed.

1. On the Windows desktop, double-click [My Computer], then double-click the CD-ROM icon.

On the Windows desktop, double-click [My Computer], then double-click the CD-ROM icon.

1.1.

On the Windows desktop, double-click [My Computer], then double-click the CD-ROM icon. On the Windows desktop, double-click [My Computer], then double-click the CD-ROM icon. In the MultiPASS folder, in Setup, click [FrcInst] or [Frclnst.exe].

In the MultiPASS folder, in Setup, click [FrcInst] or [Frclnst.exe].

In the MultiPASS folder, in Setup, click [FrcInst] or [Frclnst.exe].In the MultiPASS folder, in Setup, click [FrcInst] or [Frclnst.exe].

2. Install the MultiPASS Suite following the instructions in the

Install the MultiPASS Suite following the instructions in the

2.2.

Install the MultiPASS Suite following the instructions in the Install the MultiPASS Suite following the instructions in the

Cannot finish removing the MultiPASS Suite software (Windows XP only).

Cannot finish removing the MultiPASS Suite software (Windows XP only).Cannot finish removing the MultiPASS Suite software (Windows XP only).

Set-Up Sheet

Set-Up SheetSet-Up Sheet

....

Removal of the software will take longer if an application such as a virus checker is running. Quit any applications (including virus checkers) before removing the MultiPASS Suite software.

Cannot use the MultiPASS Suite software after upgrading to Windows XP.

Cannot use the MultiPASS Suite software after upgrading to Windows XP.Cannot use the MultiPASS Suite software after upgrading to Windows XP.

If the MultiPASS Suite was installed in Windows 98/2000/Me and you upgraded to Windows XP without removing the MultiPASS Suite, the machine may not being recognised. Follow this procedure in Windows XP to remove the device from the Device Manager, remove the MultiPASS Suite and then reinstall it:

1. On the Windows desktop, click [Start], then [Control Panel].

2. In the Control Panel window, click [Performance and Maintenance], then [System].

3. On the Hardware tab, click [Device Manager]. Under Other Devices, click [MPC190], then press the [Delete] key.

4. Remove the MultiPASS Suite (1

5. Restart your computer.

6. Reinstall the MultiPASS Suite (1

Software Guide

Set-Up Sheet

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Problems turning on the computer

Problems turning on the computerProblems turning on the computer

(when the MultiPASS Suite opens)

(when the MultiPASS Suite opens)(when the MultiPASS Suite opens)

When you install the MultiPASS Suite and you turn on your computer, the MultiPASS

When you install the MultiPASS Suite and you turn on your computer, the MultiPASS When you install the MultiPASS Suite and you turn on your computer, the MultiPASS Toolbar is set to open.

Toolbar is set to open.

Toolbar is set to open.Toolbar is set to open. See below if you have problems executing a job.

See below if you have problems executing a job.

See below if you have problems executing a job.See below if you have problems executing a job.

The message <Unable to communicate with the device> appears on your

The message <Unable to communicate with the device> appears on your The message <Unable to communicate with the device> appears on your computer.

computer.

computer.computer.

The MultiPASS Suite operates after checking that there is a USB cable connecting the machine and the computer. This message appears and the MultiPASS Suite will not open if there is no USB cable connected or the machine is not turned on.

1. Is there anything displayed in the LCD?

Is there anything displayed in the LCD?

1.1.

Is there anything displayed in the LCD?Is there anything displayed in the LCD? If nothing is displayed, see p. 8-12.

2. Is the USB cable connecting the computer to the machine?

Is the USB cable connecting the computer to the machine?

2.2.

Is the USB cable connecting the computer to the machine?Is the USB cable connecting the computer to the machine? The USB cable may have become disconnected when the MultiPASS Suite was running. If it has, reconnect the cable.

3. Is another printer connected to the USB port?

Is another printer connected to the USB port?

3.3.

Is another printer connected to the USB port?Is another printer connected to the USB port? You might have connected a different printer to the USB port allocated to the machine when the MultiPASS Suite was running. Reconnect the machine to the USB port.

4. Replace the USB cable with another USB cable.

Replace the USB cable with another USB cable.

4.4.

Replace the USB cable with another USB cable.Replace the USB cable with another USB cable. The USB cable may be too long or defective. Replace it with another USB cable that complies with the requirements (1 p. 3-1).

5. The machine has been configured to use a port on the computer which does not exist or

The machine has been configured to use a port on the computer which does not exist or

5.5.

The machine has been configured to use a port on the computer which does not exist or The machine has been configured to use a port on the computer which does not exist or which is malfunctioning.

which is malfunctioning.

which is malfunctioning.which is malfunctioning. Disconnect the USB cable. Reconfigure the port, then reconnect the USB cable.

6. Did you disconnect then reconnect the USB cable during standby?

Did you disconnect then reconnect the USB cable during standby?

6.6.

Did you disconnect then reconnect the USB cable during standby?Did you disconnect then reconnect the USB cable during standby? Reconnect the USB cable.

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P Problems printing from your computer

Problems printing from your computer

Problems printing from your computerProblems printing from your computer

See below if you have tried unsuccessfully to print from your computer, or if you

See below if you have tried unsuccessfully to print from your computer, or if you See below if you have tried unsuccessfully to print from your computer, or if you cannot print images scanned to your computer.

cannot print images scanned to your computer.

cannot print images scanned to your computer.cannot print images scanned to your computer. The

The mark indicates problems that also occur when printing copies on your

The The machine.

machine.

machine.machine.

Cannot print at all.

Cannot print at all.Cannot print at all.

mark indicates problems that also occur when printing copies on your

mark indicates problems that also occur when printing copies on your mark indicates problems that also occur when printing copies on your

1. Is there anything displayed in the LCD?

Is there anything displayed in the LCD?

1.1.

Is there anything displayed in the LCD?Is there anything displayed in the LCD? If nothing is displayed, see p. 8-12.

2. Is the Alarm light blinking?

Is the Alarm light blinking?

2.2.

Is the Alarm light blinking?Is the Alarm light blinking? If it is blinking, see p. 8-15.

3. Is there a warning or attention displayed in the Status Monitor?

Is there a warning or attention displayed in the Status Monitor?

3.3.

Is there a warning or attention displayed in the Status Monitor?Is there a warning or attention displayed in the Status Monitor? If displayed, see p. 8-19.

4. Print the nozzle check pattern (

Print the nozzle check pattern (1

4.4.

Print the nozzle check pattern (Print the nozzle check pattern (

5. Are you trying to print in DOS?

Are you trying to print in DOS?

5.5.

Are you trying to print in DOS?Are you trying to print in DOS? You can only print in Windows and not in DOS.

6. Is there an application error or General Protection Fault error displayed on the computer?

Is there an application error or General Protection Fault error displayed on the computer?

6.6.

Is there an application error or General Protection Fault error displayed on the computer? Is there an application error or General Protection Fault error displayed on the computer? Is the application you are using to print compatible with the operating system?

Is the application you are using to print compatible with the operating system?

Is the application you are using to print compatible with the operating system?Is the application you are using to print compatible with the operating system? Refer to the application’s documentation. If the application is not compatible, generally you will be unable to print.

7. Has the application been allocated enough memory?

Has the application been allocated enough memory?

7.7.

Has the application been allocated enough memory?Has the application been allocated enough memory? If other applications are open, close them to increase the available memory. Refer to the application’s documentation to check the amount of memory the application requires.

8. If a problem occurs when printing a specific document

If a problem occurs when printing a specific document

8.8.

If a problem occurs when printing a specific documentIf a problem occurs when printing a specific document Try printing again after opening and editing the document.

9. Does the hard disk have enough available space?

Does the hard disk have enough available space?

9.9.

Does the hard disk have enough available space?Does the hard disk have enough available space? If not, delete files you do not need to increase the available disk space.

10.

10. Restart the computer.

Restart the computer.

10.10.

Restart the computer.Restart the computer.

11.

11. There may be a problem with the printer driver.

There may be a problem with the printer driver.

11.11.

There may be a problem with the printer driver.There may be a problem with the printer driver. Remove the MultiPASS Suite software and try reinstalling. To remove the MultiPASS Suite, see the

Maintaining the printhead

Maintaining the printheadMaintaining the printhead

Software Guide

. To install, see the

, p. 7-7).

, p. 7-7)., p. 7-7).

Set-Up Sheet

Cannot print to a shared printer.

Cannot print to a shared printer.Cannot print to a shared printer.

1. Is the server (the computer to which the machine is connected) turned on?

Is the server (the computer to which the machine is connected) turned on?

1.1.

Is the server (the computer to which the machine is connected) turned on?Is the server (the computer to which the machine is connected) turned on? Turn the server on.

2. Is the server set up for printer sharing?

Is the server set up for printer sharing?

2.2.

Is the server set up for printer sharing?Is the server set up for printer sharing? Set up the server for printer sharing (1

3. Is the server set up to allow your system access to the shared printer?

Is the server set up to allow your system access to the shared printer?

3.3.

Is the server set up to allow your system access to the shared printer?Is the server set up to allow your system access to the shared printer? Set up the server to allow your system access to the shared printer.

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Printing stops in the middle.

Printing stops in the middle.Printing stops in the middle.

1. Has the machine been printing continuously over a long period?

Has the machine been printing continuously over a long period?

1.1.

Has the machine been printing continuously over a long period?Has the machine been printing continuously over a long period? If so, the printhead will overheat. To protect the printhead, printing will stop temporarily and resume after a period of time. Interrupt printing when appropriate, turn off the machine and wait 15 minutes.

CAUTION

CAUTIONCAUTION

•••• The area around the printhead may become extremely hot. Do not under any

The area around the printhead may become extremely hot. Do not under any

The area around the printhead may become extremely hot. Do not under any The area around the printhead may become extremely hot. Do not under any circumstances touch it.

circumstances touch it.

circumstances touch it.circumstances touch it.

2. Are you printing large files such as photographs or illustrations?

Are you printing large files such as photographs or illustrations?

2.2.

Are you printing large files such as photographs or illustrations?Are you printing large files such as photographs or illustrations? If you are printing large files, it will take time to process the data and printing will appear to have stopped. Wait until data is processed. If you are printing a document with a large printing area or are printing more than two pages, printing may stop to allow the ink time to dry.

Paper does not feed properly.

Paper does not feed properly.Paper does not feed properly.

1. Is the paper the correct weight?

Is the paper the correct weight?

1.1.

Is the paper the correct weight?Is the paper the correct weight? Use 64–105 g/m

2. Does the paper stack exceed the paper limit mark (

Does the paper stack exceed the paper limit mark ( ) or exceed the capacity of the

2.2.

Does the paper stack exceed the paper limit mark (Does the paper stack exceed the paper limit mark ( multi-purpose tray?

multi-purpose tray?

multi-purpose tray?multi-purpose tray? If so, reduce the amount of paper.

3. Has the paper been loaded correctly?

Has the paper been loaded correctly?

3.3.

Has the paper been loaded correctly?Has the paper been loaded correctly? Check that the paper has been loaded correctly and that the paper guide is properly adjusted (1

Set-Up Sheet

4. Is the paper creased or curled?

Is the paper creased or curled?

4.4.

Is the paper creased or curled?Is the paper creased or curled? You cannot use paper that is creased. Uncurl curled paper.

5. Clean the roller (

Clean the roller (1

5.5.

Clean the roller (Clean the roller (

6. Is there some foreign matter in the multi-purpose tray?

Is there some foreign matter in the multi-purpose tray?

6.6.

Is there some foreign matter in the multi-purpose tray?Is there some foreign matter in the multi-purpose tray? Check and remove any foreign matter.

(17–28 lb.) paper.

Basic Guide

Basic GuideBasic Guide

) or exceed the capacity of the

) or exceed the capacity of the ) or exceed the capacity of the

).).

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Paper curls.

Paper curls.Paper curls.

1. Remove the printed page after 30 to 60 seconds.

Remove the printed page after 30 to 60 seconds.

1.1.

Remove the printed page after 30 to 60 seconds.Remove the printed page after 30 to 60 seconds. The paper may curl if you use thin paper and print images that use a large quantity of ink such as photographs or pictures. Leave the printed page in the paper output tray for 30 to 60 seconds and remove when the ink has dried.

2. Is intensity set too high?

Is intensity set too high?

2.2.

Is intensity set too high?Is intensity set too high? The paper may curl or rub if intensity is set too high in the printer driver. In the Properties dialogue box, on the Main tab, click [Manual] in Colour Adjustment, then click [Set]. In the Manual Colour Adjustment dialogue box, reduce the intensity with the Intensity slider.

3. Are you using thin paper?

Are you using thin paper?

3.3.

Are you using thin paper?Are you using thin paper? The paper may curl if you use thin paper and print images that use a large quantity of ink such as photographs or pictures with intense colours. Use thicker paper such as high resolution paper or Photo Paper Pro (1

4. Was the paper already curled before loading?

Was the paper already curled before loading?

4.4.

Was the paper already curled before loading?Was the paper already curled before loading? Uncurl the paper and reload.

Meaningless characters and symbols are printing.

Meaningless characters and symbols are printing.Meaningless characters and symbols are printing.

1. If this problem only occurs when printing a specific document

If this problem only occurs when printing a specific document

1.1.

If this problem only occurs when printing a specific documentIf this problem only occurs when printing a specific document Open and edit the document and try printing again. If this does not work, there may be a problem with the application. Contact the application’s manufacturer.

White streaks appear on the printout.

White streaks appear on the printout.White streaks appear on the printout.

1. Print the nozzle check pattern (

Print the nozzle check pattern (1

1.1.

Print the nozzle check pattern (Print the nozzle check pattern (

2. Are you printing on coated paper?

Are you printing on coated paper?

2.2.

Are you printing on coated paper?Are you printing on coated paper? In the Properties dialogue box, on the Main tab, click [High] in Print Quality.

Basic Guide

Maintaining the printhead

Maintaining the printheadMaintaining the printhead

, p. 7-7).

, p. 7-7)., p. 7-7).

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Printout is rubbed or stained.

Printout is rubbed or stained.Printout is rubbed or stained.

1. Is the paper thickness lever set correctly?

Is the paper thickness lever set correctly?

1.1.

Is the paper thickness lever set correctly? Is the paper thickness lever set correctly? When you print documents that contain large quantities of ink such as documents with a lot of detail, the paper may curl and rub. Move the paper thickness lever to the right (1 p. 2-2).

2. Does the paper stack exceed the paper limit mark (

Does the paper stack exceed the paper limit mark ( ) or exceed the capacity of the

2.2.

Does the paper stack exceed the paper limit mark (Does the paper stack exceed the paper limit mark ( multi-purpose tray?

multi-purpose tray?

multi-purpose tray?multi-purpose tray? If so, reduce the amount of paper.

3. Are you printing outside the printable area?

Are you printing outside the printable area?

3.3.

Are you printing outside the printable area?Are you printing outside the printable area? Change the margin settings in the application to keep the document within the recommended printable area.

4. Is intensity set too high?

Is intensity set too high?

4.4.

5. Are you using recommended print media?

Are you using recommended print media?

5.5.

Are you using recommended print media?Are you using recommended print media? For recommended print media, see the

6. Are you printing on the wrong side of the paper?

Are you printing on the wrong side of the paper?

6.6.

Are you printing on the wrong side of the paper?Are you printing on the wrong side of the paper? Some papers have a “right” side for printing. Turn the paper over and try printing again. There are also types of paper such as Photo Paper Pro that can only be printed on one side.

7. Borderless printing

Borderless printing

7.7.

Borderless printingBorderless printing Check the print media. For borderless printing, the quality of the printout at the top and bottom edges of the paper may deteriorate or the printout may be stained. If the printout is dirty even on recommended print media, move the paper thickness lever to the right (1 p. 2-2).

Basic Guide

) or exceed the capacity of the

) or exceed the capacity of the ) or exceed the capacity of the

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P Copying problems

Copying problems

Copying problemsCopying problems

See below if you are having problems copying.

See below if you are having problems copying.See below if you are having problems copying. For printing-related problems, see the items marked with

For printing-related problems, see the items marked with in

For printing-related problems, see the items marked with For printing-related problems, see the items marked with

your computer

your computeryour computer

Cannot make a copy.

Cannot make a copy.Cannot make a copy.

1. Is there anything displayed in the LCD?

Is there anything displayed in the LCD?

1.1.

Is there anything displayed in the LCD?Is there anything displayed in the LCD? If nothing is displayed, see p. 8-12.

2. Is the Alarm light blinking?

Is the Alarm light blinking?

2.2.

Is the Alarm light blinking?Is the Alarm light blinking? If it is blinking, see p. 8-15.

3. Is the document loaded correctly?

Is the document loaded correctly?

3.3.

Is the document loaded correctly?Is the document loaded correctly? Check that the document is loaded correctly on the platen glass (1 p. 2-1).

4. See

See

4.4.

See See

5. Print the nozzle check pattern (

Print the nozzle check pattern (1

5.5.

Print the nozzle check pattern (Print the nozzle check pattern (

Paper comes out but there is nothing copied on it.

Paper comes out but there is nothing copied on it.Paper comes out but there is nothing copied on it.

1. Is the document loaded correctly?

Is the document loaded correctly?

1.1.

Is the document loaded correctly?Is the document loaded correctly? The side to be copied should be face down on the platen glass.

2. Print the nozzle check pattern (

Print the nozzle check pattern (1

2.2.

Print the nozzle check pattern (Print the nozzle check pattern (

Copy quality is poor.

Copy quality is poor.Copy quality is poor.

1. Can you print the document from your computer instead of copying it?

Can you print the document from your computer instead of copying it?

1.1.

Can you print the document from your computer instead of copying it?Can you print the document from your computer instead of copying it? Print quality will be better if you print the document from your computer instead of copying it.

2. Clean the platen glass and document cover (

Clean the platen glass and document cover (1

2.2.

Clean the platen glass and document cover (Clean the platen glass and document cover (

3. Does the LCD show the correct type of print media loaded?

Does the LCD show the correct type of print media loaded?

3.3.

Does the LCD show the correct type of print media loaded?Does the LCD show the correct type of print media loaded? If not, set the print media type (1 p. 2-3).

4. Is the image quality displayed in the LCD suitable for the document?

Is the image quality displayed in the LCD suitable for the document?

4.4.

Is the image quality displayed in the LCD suitable for the document?Is the image quality displayed in the LCD suitable for the document? If not, set an image quality suitable for the document (1 p. 5-2).

, p. 8-4.

, p. 8-4., p. 8-4.

Paper does not feed properly

Paper does not feed properlyPaper does not feed properly

on p. 8-5.

on p. 8-5. on p. 8-5.

Maintaining the printhead

Maintaining the printheadMaintaining the printhead

Maintaining the printhead

Maintaining the printheadMaintaining the printhead

Basic Guide

Basic GuideBasic Guide

Problems printing from

Problems printing from Problems printing from

in in

, p. 7-7).

, p. 7-7)., p. 7-7).

, p. 7-7).

, p. 7-7)., p. 7-7).

).).

100% A4

TEXT

PLAIN

Print media type

Image quality



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P Problems scanning to a computer

Problems scanning to a computer

Problems scanning to a computerProblems scanning to a computer

See below if you have problems scanning a document to your computer from the

See below if you have problems scanning a document to your computer from the See below if you have problems scanning a document to your computer from the machine.

machine.

machine.machine.

Cannot scan a document.

Cannot scan a document.Cannot scan a document.

1. Is there anything displayed in the LCD?

Is there anything displayed in the LCD?

1.1.

Is there anything displayed in the LCD?Is there anything displayed in the LCD? If nothing is displayed, see p. 8-12.

2. Is the Alarm light blinking?

Is the Alarm light blinking?

2.2.

Is the Alarm light blinking?Is the Alarm light blinking? If it is blinking, see p. 8-15.

3. Is there a warning or attention displayed in the Status Monitor?

Is there a warning or attention displayed in the Status Monitor?

3.3.

Is there a warning or attention displayed in the Status Monitor?Is there a warning or attention displayed in the Status Monitor? If displayed, see p. 8-19.

4. Is the document loaded correctly?

Is the document loaded correctly?

4.4.

Is the document loaded correctly?Is the document loaded correctly? Check that the document is loaded correctly on the platen glass (1 p. 2-1).

5. Restart the computer.

Restart the computer.

5.5.

Restart the computer.Restart the computer.

6. If using a USB hub or repeater, try connecting the USB cable directly to the computer.

If using a USB hub or repeater, try connecting the USB cable directly to the computer.

6.6.

If using a USB hub or repeater, try connecting the USB cable directly to the computer.If using a USB hub or repeater, try connecting the USB cable directly to the computer. If you can scan when the USB cable is connected directly to the computer, the USB hub or repeater may be defective. Replace them.

7. After installing the MultiPASS Suite, did you install a TWAIN-compatible application?

After installing the MultiPASS Suite, did you install a TWAIN-compatible application?

7.7.

After installing the MultiPASS Suite, did you install a TWAIN-compatible application?After installing the MultiPASS Suite, did you install a TWAIN-compatible application? If this is the case, the TWAIN system file is replaced with something inappropriate and you will be unable to scan images. If this happens, reinstall the MultiPASS Suite.

8. Is the machine recognised in the Scanners and Cameras Windows Control Panel

Is the machine recognised in the Scanners and Cameras Windows Control Panel

8.8.

Is the machine recognised in the Scanners and Cameras Windows Control Panel Is the machine recognised in the Scanners and Cameras Windows Control Panel (Windows XP only)?

(Windows XP only)?

(Windows XP only)?(Windows XP only)? Follow this procedure to check if Canon MPC190 scanner is in Scanners and Cameras:

1. On the Windows desktop, click [Start], then [Control Panel].

2. In the Control Panel window, click [Printers and Other Hardware], then [Scanners and

Cameras].

3. If Canon MPC190 scanner is present, the machine is recognised. If not, remove the

MultiPASS Suite and reinstall.

Computer has hung up or frozen.

Computer has hung up or frozen.Computer has hung up or frozen.

1. Quit other open applications and try again.

Quit other open applications and try again.

1.1.

Quit other open applications and try again.Quit other open applications and try again. Memory may be insufficient. Quit other open applications and try again.

2. Does the hard disk have enough available space?

Does the hard disk have enough available space?

2.2.

Does the hard disk have enough available space?Does the hard disk have enough available space? Check that the hard disk has enough available space, in particular when scanning large documents at a high resolution. For example, an A4-size document scanned at 600 dpi, full colour requires a minimum of 300 MB of space.

3. If an error occurs when scanning an image in Photoshop

If an error occurs when scanning an image in Photoshop

3.3.

If an error occurs when scanning an image in PhotoshopIf an error occurs when scanning an image in Photoshop Change the allocated memory. On the Edit menu, point to [References], then click [Memory & Image Cache]. Change the Physical Memory Usage to 10% or 20%.

4. Remove the MultiPASS Suite software and reinstall.

Remove the MultiPASS Suite software and reinstall.

4.4.

Remove the MultiPASS Suite software and reinstall.Remove the MultiPASS Suite software and reinstall.

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When you click a button on the Toolbar, another application opens.

When you click a button on the Toolbar, another application opens. When you click a button on the Toolbar, another application opens. When you click a button on the Toolbar, you want another application to open.

When you click a button on the Toolbar, you want another application to open.

When you click a button on the Toolbar, you want another application to open.When you click a button on the Toolbar, you want another application to open.

1. Set the application you want to open in Link To in the Toolbar Settings dialogue box

Set the application you want to open in Link To in the Toolbar Settings dialogue box

1.1.

Set the application you want to open in Link To in the Toolbar Settings dialogue box Set the application you want to open in Link To in the Toolbar Settings dialogue box ((((1

Software Guide

Software GuideSoftware Guide

The image you have scanned looks dirty.

The image you have scanned looks dirty.The image you have scanned looks dirty.

1. If the image looks grainy, increase the scan resolution (

If the image looks grainy, increase the scan resolution (1

1.1.

If the image looks grainy, increase the scan resolution (If the image looks grainy, increase the scan resolution (

2. Display the image at 100%.

Display the image at 100%.

2.2.

Display the image at 100%.Display the image at 100%. Some applications do not display an image well at small sizes. Try displaying the image at 100% magnification.

3. There is moiré when you scan printed material.

There is moiré when you scan printed material.

3.3.

There is moiré when you scan printed material.There is moiré when you scan printed material. In ScanGear, click [Descreen] (1

4. Set the monitor display colours to 16-bit or higher.

Set the monitor display colours to 16-bit or higher.

4.4.

Set the monitor display colours to 16-bit or higher.Set the monitor display colours to 16-bit or higher. In Display Properties, set the display colours to 16-bit colour, 24-bit colour, or higher.

5. Clean the platen glass and document cover (

Clean the platen glass and document cover (1

5.5.

Clean the platen glass and document cover (Clean the platen glass and document cover (

White margins appear around the scanned image.

White margins appear around the scanned image.White margins appear around the scanned image.

1. Specify the scan area.

Specify the scan area.

1.1.

Specify the scan area.Specify the scan area. In ScanGear, click [Multi-Photo Scan] to automatically specify the scan area. If there are white margins around documents such as photographs, or if you want to trim a document (i.e. you want to scan only one part of a document), specify the area of the scan manually (1 To display ScanGear when scanning: On the Windows desktop, on the Toolbar, click [Settings]. Click [Show scanner driver before scanning] (1

2. When you do not want to display ScanGear

When you do not want to display ScanGear

2.2.

When you do not want to display ScanGearWhen you do not want to display ScanGear Even if you do not want to display ScanGear, you can make a scan at the paper size specified and the area outside the paper size will not be scanned. Do the following: On the Windows desktop, on the Toolbar, click [Settings]. In the Toolbar Settings dialogue box, in the tab for the button used to scan, specify the paper size (1

).).

Software Guide

Software GuideSoftware Guide

Basic Guide

Basic GuideBasic Guide

Software Guide

).).

Software Guide

).).

White lines appear on the left side of the image.

White lines appear on the left side of the image.White lines appear on the left side of the image.

1. Place the document so that it is completely on the platen glass and is approximately 3 mm

Place the document so that it is completely on the platen glass and is approximately 3 mm

1.1.

Place the document so that it is completely on the platen glass and is approximately 3 mm Place the document so that it is completely on the platen glass and is approximately 3 mm

1111

((((

inch) away from the top and left edges of the platen glass.

⁄⁄⁄⁄

inch) away from the top and left edges of the platen glass.inch) away from the top and left edges of the platen glass.

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Cannot scan multiple photographs correctly.

Cannot scan multiple photographs correctly.Cannot scan multiple photographs correctly.

1. Does the position of the photographs and the way they are positioned fulfil the following

Does the position of the photographs and the way they are positioned fulfil the following

1.1.

Does the position of the photographs and the way they are positioned fulfil the following Does the position of the photographs and the way they are positioned fulfil the following requirements?

requirements?

requirements?requirements?

• There should be a gap of at least 1 cm (

photographs.

• There should be a gap of at least 1 cm (

• There should be no more than ten photographs.

• The photographs should be straight (any tilting should be kept within 10 degrees).

2. Some applications do not accept multiple scans of more than two images.

Some applications do not accept multiple scans of more than two images.

2.2.

Some applications do not accept multiple scans of more than two images.Some applications do not accept multiple scans of more than two images. Check the application’s documentation or contact the application’s manufacturer.

3. Clean the platen glass and document cover (

Clean the platen glass and document cover (1

3.3.

Clean the platen glass and document cover (Clean the platen glass and document cover (

4. Thick or curled photographs may not be scanned properly.

Thick or curled photographs may not be scanned properly.

4.4.

Thick or curled photographs may not be scanned properly.Thick or curled photographs may not be scanned properly. Press lightly on the document cover when scanning.

Scanned image is displayed at a large (small) size on the computer

Scanned image is displayed at a large (small) size on the computer Scanned image is displayed at a large (small) size on the computer screen.

screen.

screen.screen.

1. Enlarge or reduce the image display in the application.

Enlarge or reduce the image display in the application.

1.1.

Enlarge or reduce the image display in the application.Enlarge or reduce the image display in the application. However, if you open the image in Paint or Imaging, it may display at a large size and you will not be able to reduce it. Open it in the MultiPASS Viewer (1 p. 3-3).

2. Change the resolution in ScanGear and try scanning again.

Change the resolution in ScanGear and try scanning again.

2.2.

Change the resolution in ScanGear and try scanning again.Change the resolution in ScanGear and try scanning again. The image will be large if resolution is high. It will be small if resolution is low (1

Guide

inch) between the edge of the platen glass and

⁄

inch) between the edges of the photographs.

⁄

Basic Guide

Basic GuideBasic Guide

).).

Software

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P If nothing displays in the LCD (if there is

If nothing displays in the LCD (if there is

If nothing displays in the LCD (if there is If nothing displays in the LCD (if there is no power)

no power)

no power)no power)

When you connect the power cord to the machine and wall outlet, and press [ON/OFF], the machine powers up and a message is displayed in the LCD. While the Alarm light blinks, the machine is initialising and you will not be able to use it. Wait until the Alarm light stops blinking. If nothing is displayed in the LCD, make the checks in the following order until something is displayed.

1. Is the power cord correctly connected?

Is the power cord correctly connected?

1.1.

Is the power cord correctly connected?Is the power cord correctly connected? Securely connect the power cord to the machine and wall outlet.

2. Have you pressed [ON/OFF]?

Have you pressed [ON/OFF]?

2.2.

Have you pressed [ON/OFF]?Have you pressed [ON/OFF]? The machine will power up and the LCD will show a message when you connect the power cord and press [ON/OFF].

3. Check that the wall outlet is working normally.

Check that the wall outlet is working normally.

3.3.

Check that the wall outlet is working normally.Check that the wall outlet is working normally. Connect another electrical appliance to the wall outlet and check whether the wall outlet is working properly.

4. Connect the power cord directly to the wall outlet.

Connect the power cord directly to the wall outlet.

4.4.

Connect the power cord directly to the wall outlet.Connect the power cord directly to the wall outlet. Disconnect the power cord from any table taps, OA taps or extension cords and connect directly to the wall outlet. If the machine powers up when the power cord is connected directly, the table taps, OA taps or extension cords are probably defective and should be replaced. If they have a power switch, turn it on.

5. Check that the power cord is not defective.

Check that the power cord is not defective.

5.5.

Check that the power cord is not defective.Check that the power cord is not defective. Either replace the power cord with another, or using a tester, check whether the cord is defective.

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P Removing jammed paper

Removing jams in the paper output tray

Removing jams in the paper output trayRemoving jams in the paper output tray

Removing jammed paper

Removing jammed paperRemoving jammed paper

If <CLEAR PAPER JAM> is displayed in the LCD, follow this procedure to clear the paper jam.

Follow this procedure to remove jams from the paper output tray:

Gently pull any jammed paper out of the paper

1111

Gently pull any jammed paper out of the paper Gently pull any jammed paper out of the paper output tray.

output tray.

output tray.output tray.

• If you cannot see any jammed paper in the paper

output tray, remove it from the machine’s interior (1 below).

Press [Resume].

2222

Press [Resume].Press [Resume].

• If you are printing from a Windows application, follow

the instructions displayed on your computer.

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Removing jams from the machine’s interior

Removing jams from the machine’s interiorRemoving jams from the machine’s interior

Follow this procedure to remove jams from the machine’s interior:

Open the inner cover.

1111

Open the inner cover.Open the inner cover.

Gently pull out any jammed paper from the

2222

Gently pull out any jammed paper from the Gently pull out any jammed paper from the machine’s interior or from the multi-purpose

machine’s interior or from the multi-purpose

machine’s interior or from the multi-purpose machine’s interior or from the multi-purpose tray.

tray.

tray.tray.

CAUTION

CAUTIONCAUTION

•••• Do not touch the round shaft

Do not touch the round shaft uuuuA, transparent

Do not touch the round shaft Do not touch the round shaft film

film uuuu

film film part)

part) uuuu

part) part)

• If the jammed paper tears while you are pulling

and you cannot remove the torn pieces, turn the machine off then on with the [ON/OFF] key. The jammed pieces will automatically be ejected.

, film cable

, film cable uuuuC, ink absorber (sponge

, film cable , film cable

, or any metal parts.

, or any metal parts., or any metal parts.

, ink absorber (sponge

, ink absorber (sponge , ink absorber (sponge

, transparent

, transparent , transparent

Close the inner cover.

3333

Close the inner cover.Close the inner cover.

Press [Resume].

4444

Press [Resume].Press [Resume].

• If you are printing from a Windows application, follow

the instructions displayed on your computer.

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If there are repeated paper jams

If there are repeated paper jamsIf there are repeated paper jams

Paying attention to the following points, reload the paper.

Paying attention to the following points, reload the paper.Paying attention to the following points, reload the paper.

1. Fan out the sheets of paper well so that they do not stick together.

2. Align the edges of the paper.

3. Adjust the paper guide correctly.

4. Make sure the paper stack does not exceed the paper limit mark ( ).

5. Make sure the paper loaded does not exceed the capacity of the multi-purpose tray

Basic Guide

6. Do not force paper into the multi-purpose tray.

7. Only use the same type of paper.

8. Use recommended print media (1

P If the nozzle check pattern does not print

If the nozzle check pattern does not print

If the nozzle check pattern does not print If the nozzle check pattern does not print properly

properly

properlyproperly

Basic Guide

Refer to

P Interpreting the messages

Interpreting the messages

Interpreting the messagesInterpreting the messages

When the Alarm light blinks

When the Alarm light blinksWhen the Alarm light blinks Check the message in the LCD. If there is a message, follow the instructions and correct the error. To resume operation, press [Resume]. The Alarm light will turn off. If the error remains, turn off the machine and disconnect the power cord. Wait 15 seconds, then reconnect the power cord and turn on the power.

If you cannot clear a paper jam

If you cannot clear a paper jamIf you cannot clear a paper jam Turn off the machine and disconnect the power cord. Wait five seconds, reconnect the power cord and turn on the power. If the problem has been resolved, the Alarm light will turn off.

If the Alarm light still lights even after you have turned the power on again

If the Alarm light still lights even after you have turned the power on againIf the Alarm light still lights even after you have turned the power on again Contact your local authorised Canon dealer or the Canon help line.

Maintaining the printhead

, p. 7-7.

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LCD messages

LCD messagesLCD messages

Message

Message Cause

MessageMessage

Cause Action

Cause Cause

Action Details

ActionAction

Details

DetailsDetails

BLACK INK CHANGED? The machine is prompting you

to confirm whether you replaced the black ink tank.

BLACK INK LOW The ink level in the black ink

tank is low.

CANNOT START The USB cable became

disconnected while printing from your computer.

CARTRIDGE JAMMED The printhead holder cannot

move. This is normally due to a paper jam.

CHECK PAPER SIZE The size of the paper in the

multi-purpose tray and that specified in the paper size setting are different.

If you replaced the black ink tank, press [O]. If you did not, press [P].

Make sure you have a new black ink tank ready to replace the used one when it runs out. If the machine stops printing when copying, press [Resume] to continue printing. However, note that ink may run out. If print quality deteriorates or output is blank, replace the ink tank.

Wait for approximately one minute. If nothing happens, reconnect the USB cable. Then disconnect and reconnect the power cord.

Clear the paper jam or whatever is obstructing the printhead holder and then press [Resume]. Do not attempt to move the printhead holder manually.

Load the correct paper size or change the paper size setting. Then press [Resume].

p. 7-5

p. 7-1

p. 8-13

Set-Up Sheet p. 2-3

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Message

Message Cause

MessageMessage

Cause Action

Cause Cause

Action Details

ActionAction

Details

DetailsDetails

CHECK PRINTER (PRESS RESUME KEY)

CLEAR PAPER JAM (PRESS START KEY)

COLOUR INK CHANGED?

COLOUR INK LOW The ink level in the colour ink

There may be an obstruction that is not allowing the printhead holder mechanism to move.

The waste ink tank (which holds the ink used for printhead cleaning) may be full.

There is a paper jam. Clear the paper jam and reload

The machine is prompting you to confirm whether you replaced the colour ink tank.

tank is low.

Check for any obstruction (paper clip, small object, etc.). Check also for a paper jam and clear the jam if necessary. Then press [Resume] and start again. If the message does not clear after pressing [Resume], contact your local authorised Canon dealer or the Canon help line.

Contact your local authorised Canon dealer or the Canon help line to have the waste ink tank replaced immediately.

paper in the multi-purpose tray. Then press [Copy/Start] or [Resume].

If you replaced the colour ink tank, press [O]. If you did not, press [P].

Make sure you have a new colour ink tank ready to replace the used one when it runs out. If the machine stops printing when copying, press [Resume] to continue printing. However, note that ink may run out. If print quality deteriorates or output is blank, replace the ink tank.

p. 8-13

p. 8-13 Set-Up Sheet

p. 7-6

p. 7-1

COVER OPEN You opened the inner cover

during an operation.

DATA IN MEMORY CANNOT TURN OFF

You are unable to turn the machine off with the [ON/OFF] key because the machine is performing an operation.

Close the inner cover.

8888

Wait until the machine has finished, then turn off the machine.

Troubleshooting

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Message

Message Cause

MessageMessage

Cause Action

Cause Cause

Action Details

ActionAction

Details

DetailsDetails

INK TANK CHANGED? You opened the inner cover. If you replaced an ink tank, press

[O]. If you did not, press [P].

INVALID KEY/SETTING An invalid key was pressed or

an invalid setting was selected.

LOAD PAPER (PRESS START KEY)

MACHINE IN USE CANNOT TURN OFF

MEMORY FULL The machine’s memory is full

PUT IN CARTRIDGE There is no printhead installed

WAIT COOLING During printing, the printhead

WASTE INK NEAR FULL The waste ink tank is nearly

The multi-purpose tray is empty.

You are unable to turn the machine off with the [ON/OFF] key because the machine is performing an operation.

because you tried to copy too many pages at once or a very detailed document.

in the machine.

may have become too hot.

full.

Check the key or setting you want to enter.

Load paper in the multi-purpose tray. Make sure the stack is below the paper limit mark ( ). Then press [Copy/Start] or [Resume].

Wait until the machine has finished, then turn off the machine.

Divide the document and copy each part separately.

Install the printhead. Set-Up

Allow the machine to cool down. The machine will resume printing when it has cooled down.

If <CHECK PRINTER> then appears, contact your local authorised Canon dealer or the Canon help line.

p. 7-4

Set-Up Sheet

Sheet

WRONG CARTRIDGE The printhead is not installed

correctly.

Try to reinstall the printhead. If the message remains in the LCD, the printhead may be defective. Contact your local authorised Canon dealer or the Canon help line.

Set-Up Sheet

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MultiPASS Status Monitor messages

MultiPASS Status Monitor messagesMultiPASS Status Monitor messages

Display the MultiPASS Status Monitor on your computer to see the status of the machine.

On the Windows desktop, click [Start], point to [Programs] or [All Programs], point to [MultiPASS Suite], then click [MultiPASS Status Monitor]. If a warning or attention is displayed, follow the instructions of the message.

P If you cannot solve the problem

If you cannot solve the problem

If you cannot solve the problemIf you cannot solve the problem

If you have a problem with your machine that you cannot solve with the information provided in this chapter, contact your local authorised Canon dealer or the Canon help line.

CAUTION

CAUTIONCAUTION

•••• If the machine makes strange noises, emits smoke or strange smells, unplug it

If the machine makes strange noises, emits smoke or strange smells, unplug it

If the machine makes strange noises, emits smoke or strange smells, unplug it If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and contact your local authorised Canon dealer or the Canon help

immediately and contact your local authorised Canon dealer or the Canon help

immediately and contact your local authorised Canon dealer or the Canon help immediately and contact your local authorised Canon dealer or the Canon help line. Do not attempt to disassemble or repair the machine yourself.

line. Do not attempt to disassemble or repair the machine yourself.

line. Do not attempt to disassemble or repair the machine yourself.line. Do not attempt to disassemble or repair the machine yourself.

IMPORTANT

IMPORTANTIMPORTANT

•••• Attempting to repair the machine yourself may void the limited warranty.

Attempting to repair the machine yourself may void the limited warranty.

Attempting to repair the machine yourself may void the limited warranty.Attempting to repair the machine yourself may void the limited warranty.

If you contact your local authorised Canon dealer or the Canon help line, make sure you have the following information ready:

• Product name: SmartBase MPC190

• Serial number (located on the label located at the back of the machine)

• Details of the problem

• Steps taken to try to resolve the problem and the results

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Chapter

ChapterChapter

Machine settings

Machine settingsMachine settings

Accessing the machine settings

Accessing the machine settingsAccessing the machine settings

Follow this procedure to change a setting:

1111

Refer to the lists on the following pages to find the setting you want to change.

Refer to the lists on the following pages to find the setting you want to change.Refer to the lists on the following pages to find the setting you want to change.

2222

If there is a reference for the

If there is a reference for the If there is a reference for the setting

setting uuuu

setting setting details. If not, at the top of the

details. If not, at the top of the

details. If not, at the top of the details. If not, at the top of the list, note under which menu

list, note under which menu uuuuB

list, note under which menu list, note under which menu the setting is located.

the setting is located.

the setting is located.the setting is located.

3333

Press [Menu] repeatedly until the

Press [Menu] repeatedly until the Press [Menu] repeatedly until the menu

menu uuuu

menu menu is located is displayed.

is located is displayed.

is located is displayed.is located is displayed.

, refer to that page for

, refer to that page for , refer to that page for

under which the setting

under which the setting under which the setting

Example:

Menu: SPECIAL COPY

Name Description Setting Details

2 on 1 Copies two pages onto one page (A4- or letter-size only). — BG BORDERLESS COPY Copies without any borders (A4-, letter-, or 4" × 6"-size

IMAGE REPEAT Prints multiple copies of an image on a single sheet. — BG

AUTO Automatically selects the number of repetitions. —

MANUAL Manually selects the number or repetitions.

VERTICAL Selects the number of vertical repetitions. 1/2/3/4

HORIZONTAL Selects the number of horizontal repetitions. 1/2/3/4

MIRROR IMAGE Prints a mirror image of the original. — BG

ENTIRE IMAGE Prints the original image to fit the selected pint media

only).

size.

—BG

4444

Use [

Use [OOOO] or [

Use [Use [

5555

Press [OK].

Press [OK].Press [OK].

6666

Follow these guidelines to scroll through and register settings:

Follow these guidelines to scroll through and register settings:Follow these guidelines to scroll through and register settings:

NOTE

NOTENOTE

•<A> in the LCD indicates the current setting.

] or [PPPP] to select the setting you want.

] or [] or [

••••Use [

Use [OOOO] or [

Use [Use [

•••• To register a setting or access sub-settings, press [OK].

To register a setting or access sub-settings, press [OK].

To register a setting or access sub-settings, press [OK].To register a setting or access sub-settings, press [OK].

•••• If necessary, to return to standby mode, press [Stop/Reset].

If necessary, to return to standby mode, press [Stop/Reset].

If necessary, to return to standby mode, press [Stop/Reset].If necessary, to return to standby mode, press [Stop/Reset].

] to select the setting you want.

] to select the setting you want.] to select the setting you want.

] or [PPPP] to scroll through settings.

] or [] or [

] to scroll through settings.

] to scroll through settings.] to scroll through settings.

9999

Machine settings

Chapter 9 Machine settings 9-1

9-1

9-19-1

Page 78

P Settings

Menu: ENLARGE/REDUCE

Menu: ENLARGE/REDUCEMenu: ENLARGE/REDUCE

Name

Name Description

NameName

Settings

SettingsSettings

Description Setting

DescriptionDescription

Reference abbreviation

Reference abbreviation Reference abbreviation

BG=Basic Guide

Setting Details

SettingSetting

Details

DetailsDetails

PRESET RATIO Makes enlarged or reduced copies at preset

ratios.

ZOOM Makes enlarged or reduced copies at ratios

between 25% and 400%.

FIT-TO-PAGE Automatically reduces or enlarges an image

to fit on the specified print media size.

Menu: PAPER SELECT

Menu: PAPER SELECTMenu: PAPER SELECT

For details, see p. 2-3

Menu: DENSITY

Menu: DENSITYMenu: DENSITY

For details, see p. 5-3

Menu: IMAGE QUALITY

Menu: IMAGE QUALITYMenu: IMAGE QUALITY

For details, see p. 5-2

25% MIN. 70% A4 1 A5 86% A4 1 B5 100% 115% B5 1 A4 141% A5 1 A4 400% MAX.

25% to 400% p. 5-5

—p.5-6

p. 5-4

9-2

9-2 Machine settings Chapter 9

9-29-2

Page 79

Menu: SPECIAL COPY

Menu: SPECIAL COPYMenu: SPECIAL COPY

Name

Name Description

NameName

Description Setting

DescriptionDescription

Setting Details

SettingSetting

Details

DetailsDetails

2 on 1 Copies two pages onto one page (A4- or

letter-size only).

BORDERLESS COPY Copies without any borders (A4-, letter-, or

4” × 6”-size only).

IMAGE REPEAT Prints multiple copies of an image on a

single sheet.

AUTO Automatically selects the number of

repetitions.

MANUAL Manually selects the number or repetitions.

VERTICAL Selects the number of vertical repetitions. 1/2/3/4

HORIZONTAL Selects the number of horizontal repetitions. 1/2/3/4

MIRROR IMAGE Prints a mirror image of the original. — BG

ENTIRE IMAGE Prints the original image to fit the selected

pint media size.

Menu: INK VOLUME

Menu: INK VOLUMEMenu: INK VOLUME

For details, see p. 7-6

Menu: MAINTENANCE

Menu: MAINTENANCEMenu: MAINTENANCE

—BG

—

—BG

Name

Name Description

NameName

NOZZLE CHECK Prints the nozzle check pattern. — p. 7-8

HEAD CLEANING Performs normal printhead cleaning. — p. 7-9

HEAD REFRESHING Performs deep printhead cleaning. — p. 7-9

ALIGN PRINT HEAD Aligns the printhead. — p. 7-10

HORIZ. PATTERN Prints the horizontal pattern. —

CHANGE H VALUE Selects the horizontal value for columns A to

ROLLER CLEANING Cleans the roller. — BG

Description Setting

DescriptionDescription

F on the printout.

Setting Details

SettingSetting

A,B,C: -3 to +7 D,E,F: -5 to +5

Details

DetailsDetails

9999

Machine settings

Chapter 9 Machine settings 9-3

9-3

9-39-3

Page 80

Menu: USER DATA

Menu: USER DATAMenu: USER DATA

Name

Name Description

NameName

Description Setting

DescriptionDescription

Setting Details

SettingSetting

Details

DetailsDetails

LOW INK WARNING Notifies you when ink in the ink tanks is

running low.

INK COUNT RESET —

BLACK INK CHANGED? Resets the ink counter for the black ink tank. YES = (B)

COLOUR INK CHANGED?

QUIET MODE Enables/disables quiet printing mode. OFF

EXTENSION AMOUNT For borderless printing or copying, selects

DISPLAY LANGUAGE Selects the language for LCD messages. ENGLISH

Resets the ink counter for the colour ink tank.

the width cropped from the borders of the original image.

ON OFF

NO = (A) YES = (B)

NO = (A)

SMALL LARGE

FRENCH SPANISH GERMAN ITALIAN DUTCH FINNISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN RUSSIAN

p. 7-1

p. 7-6

9-4

9-4 Machine settings Chapter 9

9-49-4