Thank you for purchasing this Canon product.
The Remote Controller RC-V100 was especially developed to operate compatible Canon
HD Camcorders from a distance. By simply connecting the remote controller to the
REMOTE terminal on the camcorder with the supplied connection cable, you can easily
operate many of the camcorder’s functions. The remote controller will draw its power
supply from the camcorder.
Basic operation of the camcorder
(A 8)
Using the remote controller, you can turn
the camcorder on/off, navigate the
camcorder’s main menu and easily
change custom picture and other
settings.
Control recording functions (A 8)
Using the remote controller, you can start
and stop recording, display color bars,
review recordings and control many other
recording functions.
Adjust the aperture, focus and zoom
(A 12, 13)
The remote controller features
independent IRIS, FOCUS and ZOOM
dials for easy direct operation. The IRIS
dial is larger and placed closer to the
operator to allow for easier access.
Controls for ISO speed/gain, shutter
speed and ND filter (A 9)
The ND filter controls are only available
for camcorders equipped with motoroperated ND filters.
Controls for white balance and master
black (A 11)
You can easily adjust settings that affect
the overall color balance of the picture,
like the white balance and master black.
Both have separate R Gain and B Gain
adjustment dials.
Assignable buttons (A 14)
The remote controller has 4 assignable
buttons that replicate assignable buttons
1 to 4 on the camcorder. You can assign
frequently used functions to these
buttons and easily operate them from the
remote controller.
Controls for adjusting the picture
quality (A 10, 13)
You can easily adjust settings that affect
the gradation and sharpness of the
picture (master pedestal, knee settings,
black gamma level and sharpness level)
using convenient dedicated adjustment
dials.
Key lock function (A 13)
Using the ACTIVE button on the remote
controller, you can lock all or part of the
buttons and dials on the remote
controller. This can be useful for
preventing unwanted changes due to
inadvertently operating one of the
controls.
Customization (A 16)
You can personalize various aspects of
the remote controller to your preferences.
For example, you can change the
direction and sensitivity of the dials or the
brightness of buttons and indicators.
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Table of Contents
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2Introducing the Canon Remote Controller RC-V100
4Handling Precautions
5Connecting the Remote Controller to a Camcorder
6Names of Parts and Their Functions
7Front
15Back / Bottom
16Customization
18Specifications / Measurements
Package Contents
Remote Controller RC-V100
Connection cable (∅ 2.5 mm to ∅ 3.5 mm, 5 m (16.4 ft.))
En
Please read this manual carefully before you use the remote controller and retain these
instructions for future reference. For details about the camcorder’s functions, refer to the
camcorder’s Instruction Manual.
3
Page 4
Handling Precautions
COPY
• Do not disassemble the remote controller. If the remote controller does not function
properly, consult qualified service personnel.
• Do not subject the remote controller to shocks or vibration as this may cause damage.
• Do not use or store the remote controller in dusty or sandy places. The remote controller
is not waterproof - avoid also water, mud or salt. If any of the above should get into the
remote controller it may damage it. Consult a Canon Service Center as soon as
possible.
• Do not leave the remote controller in places subject to high temperatures (like the inside
of a car parked under direct sunlight), or high humidity.
• Do not connect the remote controller to camcorders or other devices that are not
compatible with the remote controller.
• After storing the remote controller, or while using it in very cold or very hot surroundings,
do not touch the metallic parts of the remote controller with bare hands. The remote
controller has a metallic exterior surface that is thermally conductive. It can easily get hot
or cold depending on surrounding temperatures. In extreme cases, touching the remote
controller with bare hands can cause contact burns or the skin to get stuck to the
surface. Use the remote controller within the operating temperature range (0 - 40 °C
(32 - 104 °F)).
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
— Consult the dealer or an experienced radio / TV technician for help.
Do not make any changes or modifications to the equipment unless otherwise
specified in the manual. lf such changes or modifications should be made, you could
be required to stop operation of the equipment.
CAN ICES-3(B)/NMB-3(B)
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Connecting the Remote Controller to a Camcorder
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Connect the remote controller to a compatible Canon HD camcorder using the supplied
connection cable (∅ 2.5 mm to ∅ 3.5 mm).
To the camcorder’s
REMOTE terminal
1 Turn the camcorder off.
2 Remote controller: Connect the ∅ 3.5 mm end (straight plug) of the supplied
connection cable to the REMOTE A terminal and pass the cable through the
cable clamps to secure it.
3 Camcorder: Connect the ∅ 2.5 mm end (L-shaped plug) to the camcorder’s
REMOTE terminal.
4 Camcorder: Turn the camcorder on and enable the use of the remote controller.
[w Other Functions] > [REMOTE Term.] > [RC-V100]
• The remote controller will turn on and the CAMERA POWER button will light up in
green.
• Immediately after activating the remote controller, all the controls will be locked.
5 Remote controller: Press the ACTIVE button repeatedly to change the key lock
mode as necessary (A 13).
En
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Names of Parts and Their Functions
COPY
You can find an explanation of each control’s function after the illustrations. Some of the
buttons can light up under different conditions. You will find the details in each button’s
explanation as well.
NOTES
• Use the various controls on the remote controller while checking the picture on the
camcorder’s screen or an external monitor connected to the camcorder.
• Depending on the camcorder model used, some of the functions of the remote
controller’s buttons and dials may not be available on the camcorder or they may
function differently.
• If you think the camcorder’s recording might pick up the remote controller’s operating
sounds, you can turn them off (A 16).
6
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Front
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1
2
3
4
5
6
7
8
9
Aq
Aa
As
Ad
En
Af
1 Basic operations (A 8)
2 ND filter controls (A 9)
3 Shutter controls (A 9)
4 Knee, black gamma and sharpness
controls (A 10)
5 Assignable button 3 (A 14)
6 White balance controls (A 11)
7 Master black controls (A 11)
8 ACTIVE button (A 13)
9 Master pedestal and iris controls
(A 13)
Aq Assignable button 1 (A 14)
Aa Assignable button 2 (A 14)
As ISO Speed/Gain controls (A 9)
Ad Assignable button 4 (A 14)
Af Zoom and focus controls (A 12)
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Basic operations
COPY
23 546
1
7
8
9
1 CAMERA POWER button
Turns the camcorder on/off. The camcorder’s operating mode is determined by the
position of the camcorder’s Q switch. If the camcorder’s Q switch is set to
OFF, the camcorder cannot be turned on using the remote controller.
You can check if the camcorder is on or off by the button’s light: The button flashes
quickly (2 to 3 times per second) while the remote controller is connecting to the
camcorder. When the connection is completed correctly, the button lights up in green.
When the camcorder is in power save mode or lens exchange mode, the button
flashes slowly (once per second) in green.
NOTES
• When the remote controller cannot correctly connect to the camcorder, the
CAMERA POWER button will keep flashing quickly. Check that the remote controller
is connected to a compatible camcorder and that use of the remote controller has
been correctly activated on the camcorder (A 5).
2 Up / Down / Left / Right / SET buttons
Use these buttons to operate the camcorder menus and select settings. Press the
navigation buttons to move the orange selection frame in the various menu screens.
Press the SET button to select a menu setting.
3 MENU button
Opens and closes the menu.
4 CANCEL button
Press the button to return to the previous submenu or to interrupt some operations
while they are in progress.
5 ONSCREEN (output onscreen displays) button
Turns on/off the overlaying of the camcorder’s onscreen displays on video output from
the camcorder’s terminals.
6 START/STOP button
Starts and stops video recording. Same function as the corresponding button on the
camcorder.
While the camcorder is recording, the button lights up in red.
8
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7 BARS (display color bars) button
COPY
Turns on/off the display of color bars on the screen.
While the color bars are displayed, the button lights up in orange.
8 CUSTOM PICT. (custom picture) button
Opens and closes the custom picture menu.
9 u (review recording) button
Reviews the recording.
While the recording is being reviewed, the button lights up in orange.
ND filter controls, Shutter controls and ISO speed/Gain controls
111213 1415
10
10 ND (change ND filter) button*
Each press of the button changes the ND filter.
* Only available for camcorders equipped with motor-operated ND filters.
11 ND filter indicators
The indicator of the currently selected ND filter’s number will light up in orange. The
indicator will change even if you changed the ND filter setting on the camcorder itself.
Depending on the camcorder model used and the current position of the ND filter, the
indicator may flash to indicate other conditions.
12 SHUTER SELECT (select the shutter mode) button
Each press of the button changes the shutter mode. Available shutter modes will differ
depending on the camcorder model used.
13 SHUTTER Í/Î buttons
When a relevant shutter mode is selected, these buttons change the shutter value.
Available values will differ depending on the camcorder model used and other settings
on the camcorder.
14 AGC (automatic gain control) button
Toggles between automatic and manual ISO speed/gain adjustment.
When the camcorder is set to automatic ISO speed/gain control, the button lights up
in orange.
15 ISO/GAIN Í/Î buttons
While the ISO speed/gain adjustment is set to manual, these buttons change the ISO
speed or gain by 1 stop up or down. Available values will differ depending on the
camcorder model used and other settings on the camcorder.
En
9
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Knee, black gamma and sharpness controls
COPY
16
17181920
16 AUTO KNEE button*
Toggles the adjustment method of the knee settings between automatic and manual.
When the camcorder is set to automatic knee adjustment, the button lights up in
orange.
* Only available for camcorders equipped with automatic knee adjustment function.
17 KNEE POINT dial
When the automatic knee setting is turned off, this dial changes the knee point
manually.
By default, the operating mode of the dial is set to relative mode (A 16). You can
change the direction in which you need to turn the dial and its sensitivity to your
preference (A 16).
18 KNEE SLOPE dial
When the automatic knee setting is turned off, this dial changes the knee slope
manually.
By default, the operating mode of the dial is set to relative mode (A 16). You can
change the direction in which you need to turn the dial and its sensitivity to your
preference (A 16).
19 BLACK GAMMA LEVEL dial
This dial adjusts the black gamma level.
By default, the operating mode of the dial is set to relative mode (A 16). You can
change the direction in which you need to turn the dial and its sensitivity to your
preference (A 16).
20 SHARPNESS LEVEL dial
This dial adjusts the sharpness level.
By default, the operating mode of the dial is set to relative mode (A 16). You can
change the direction in which you need to turn the dial and its sensitivity to your
preference (A 16).
10
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White balance and master black controls
COPY
22
23
2728
21
24
2526
21 AWB (automatic white balance) button
Changes the white balance adjustment to automatic mode.
When the camcorder is set to automatic white balance, the button lights up in orange.
22 A / B (custom white balance A / B) buttons
Each of these butons changes the white balance to one of the custom white balance
settings stored as A or B, respectively.
When custom white balance A or B is selected, the corresponding button lights up in
orange.
23 Å (set custom white balance) button
After selecting one of the custom white balance settings (A or B), press this button to
have the camcorder register the custom white balance value.
When custom white balance A or B is selected and the white balance value has not yet
been registered, the button will flash slowly in red. While the custom white balance is
being adjusted, the button will flash quickly. When the procedure is correctly
completed, the button’s light will go out; if there is an error, it will flash slowly again.
Now, when this button lights up (constantly on) in red, it indicates a fine adjustment to
one of the preset white balance settings (see the following explanation).
24 PRESET (preset white balance) button
Changes the white balance to the preset white balance or color temperature setting
that was selected in the camcorder.
While a preset white balance or the color temperature setting is selected, the button
will light up in orange.
• To fine-tune a preset white balance setting or set the color temperature
1. While the PRESET button is lit up in orange, press the Å button.
The button will light up in red.
2. Fine-tune the preset settings (-9 to +9) or set the desired color temperature with
the Up/Down buttons (navigation buttons).
3. Press the Å button again to set the selected value.
The Å button’s light will go out.
En
11
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25 WHITE BALANCE R (R gain) dial
COPY
26 WHITE BALANCE B (B gain) dial
These dials adjust, respectively, the R gain and B gain of the white balance settings.
By default, the operating mode of the dials is set to relative mode (A 16). You can
change the direction in which you need to turn each dial and its sensitivity to your
preference (A 16).
NOTES
• Only one of the four buttons AWB, A, B and PRESET can be selected at the same time.
27 MASTER BLACK R dial
28 MASTER BLACK B dial
These dials adjust, respectively, the red and blue settings of the master black.
By default, the operating mode of the dials is set to relative mode (A 16). You can
change the direction in which you need to turn each dial and its sensitivity to your
preference (A 16).
Zoom and focus controls
29
30
29 FOCUS/ZOOM ACTIVE indicator
This indicator lights up in green when the key lock mode has been set so only the
zoom and focus controls of the remote controller are active.
NOTES
• Immediately after selecting the Only zoom/focus controls active mode, this indicator
may flash momentarily. During that time, the controls cannot be used; please wait
until the indicator lights up permanently to use the remote controller.
30 ZOOM dial
This dial adjusts the zoom. The zoom speed is variable: the greater the rotation angle
off the center, the faster the zoom will be. To end the zoom operation, return the dial to
the center.
You can change the direction in which you need to turn the dial and its sensitivity to
your preference (A 16).
31 AF (autofocus) button
This button toggles the focus mode between manual focus and autofocus. For details
about settings related to the camcorder’s lens or a lens attached to the camcorder,
please refer to the Instruction Manual of the camcorder used.
When the focus mode is set to autofocus, the button lights up in orange.
31
32
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32 FOCUS dial
COPY
When the focus mode is set to manual focus, this dial adjusts the focus.
By default, the operating mode of the dial is set to relative mode (A 16). You can
change the direction in which you need to turn the dial and its sensitivity to your
preference (A 16).
ACTIVE button, master pedestal and iris controls
35 3637
33
34
33 ACTIVE button
This button locks all or part of the buttons and dials on the remote controller in order to
prevent their operation by mistake. When all the controls are active, the button lights
up in green.
By default, immediately after activating the remote controller, all the controls will be
locked. Press the ACTIVE button repeatedly to change the key lock mode in the
following order:
All controls locked J All controls active J Only master pedestal and iris controls active J Only zoom/focus controls active J All controls locked
NOTES
• Immediately after selecting the All controls active mode and in other situations, the
ACTIVE button may flash momentarily. During that time, the controls cannot be
used; please wait until the button lights up in green to use the remote controller.
34 MASTER PEDESTAL dial
This dial adjusts the master pedestal level.
By default, the operating mode of the dial is set to relative mode (A 16). You can
change the direction in which you need to turn the dial and its sensitivity to your
35 EXTENDER (extender in use) indicator
This indicator lights up in orange when a lens extender is being used. This can be an
EF Extender attached to the lens or the digital tele-converter function activated on the
camcorder.
38
En
13
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36 AUTO IRIS (automatic aperture) button
COPY
This button toggles the aperture adjustment mode between manual and automatic.
For details about settings related to the camcorder’s lens or a lens attached to the
camcorder, please refer to the Instruction Manual of the camcorder used.
When the aperture mode is set to automatic, the button lights up in orange.
37 MASTER PEDESTAL/IRIS ACTIVE indicator
This indicator lights up in green when the key lock mode has been set so only the
master pedestal and iris controls of the remote controller are active.
preference (A 16).
NOTES
• Immediately after selecting the Only master pedestal/iris controls active mode, this
indicator may flash momentarily. During that time, the controls cannot be used;
please wait until the indicator lights up permanently to use the remote controller.
38 IRIS dial
When the aperture mode is set to manual, this dial adjusts the aperture.
By default, the operating mode of the dial is set to relative mode (A 16). You can
change the direction in which you need to turn the dial and its sensitivity to your
preference (A 16).
Assignable buttons (1 to 4)
The remote controller has 4 assignable buttons that replicate assignable buttons 1 to 4
on the camcorder. Having the assignable buttons on the remote controller means you
can conveniently use the assigned functions without touching the camcorder.
14
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Back / Bottom
REMOTEA
COPY
39
42
En
40
41
39 REMOTE A terminal (A 5)
40 Sockets for mounting screws
Use these screw sockets and standard M3 screws to screw the remote controller to a
control desk or other work surface.
41 SET UP switches
With the setup switches you can customize various aspects of the remote controller’s
operation to your preference. For details, refer to
42 Cable clamps (A 5)
Pass the supplied connection cable through the cable clamps to help prevent it from
being inadvertently disconnected from the REMOTE A terminal.
Customization
(A 16).
15
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Customization
COPY
You can personalize various aspects of the remote controller’s operation, including the
brightness of buttons and indicators and the dials’ direction, to your preference.
* PAINT-group dials: KNEE POINT dial, KNEE SLOPE dial, BLACK GAMMA LEVEL dial, SHARPNESS
LEVEL dial.
** WB/MB group dials: WHITE BALANCE R dial, WHITE BALANCE B dial, MASTER BLACK R dial, MASTER
BLACK B dial.
CategoryContent
Micro Switch Position
ONOFF
About the dial modes
You can set the various dials’ mode to absolute or relative.
In relative mode, the value is adjusted according to the difference between the dial’s
position before the change and its position after the change. In relative mode, the
position of the dial does not reflect the current value of the setting being adjusted.
In absolute mode, the position of the dial always corresponds to the current value of
the setting being adjusted. The dial’s center position (where it clicks) represents the
setting’s standard value and the dial’s end positions correspond to the setting’s
maximum and minimum values.
NOTES
• When a dial is set to relative mode, the adjustment range may be narrowed
depending on the initial position of the dial when it was activated.
16
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To change the custom settings
REMOTEA
MOTEA
COPY
RE
1 Make sure the remote controller is off and not connected to any camcorder.
2 Open the cover of the SET UP switches.
3 Set the desired micro switch to the desired position.
• Micro switches A-1 to A-8 are on the left and micro switches B-1 to B-8 are on the
right.
• With a toothpick or a similar pointed tool, slide the micro switch down to set it OFF;
slide it up to set it ON.
IMPORTANT
• Make sure the remote controller is off before operating the SET UP switches.
En
17
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Specifications / Measurements
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• REMOTE A Terminal: ∅ 3.5 mm stereo mini jack
• USB Terminal: mini-B, reserved for service/maintenance only
• Operating temperature: 0 — 40 °C (32 — 104 °F)
• Maximum external dimensions (W x H x D)
approx. 89 x 224 x 65 mm (3.5 x 8.8 x 2.6 in.)
• Weight (excluding connection cable): approx. 630 g (1.4 lb.)
65 mm
(2.6 in.)
48 mm
(1.9 in.)
Socket hole depth:
Max. 5 mm (0.20 in.)
19 mm
(0.75 in.)
89 mm
(3.5 in.)
19 mm
(0.75 in.)
Screw
Sockets
Screw
100 mm
(3.9 in.)
224 mm
(8.8 in.)
Weight and dimensions are approximate. Errors and omissions excepted.
The information in this manual is verified as of February 2014. Subject to change without
notice.
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Page 19
USA
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CANON DIGITAL VIDEO PRODUCTS LIMITED WARRANTY FOR THE UNITED STATES
The limited warranty set forth below is given by Canon U.S.A., Inc. ("Canon USA") with respect to Canon Digital Video
Products (the "Products")* purchased in the United States. Warranty coverage is subject to the country where the unit was
purchased.
This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase.
The Products are warranted under normal use, against defective materials or workmanship as follows:
Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date
of original purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of
charge by our factory service centers or designated service facilities located in the United States.
When returning Products under this warranty, you must pre-pay the shipping charges, and you must enclose the Bill of Sale
or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will
be made and the Products will be return-shipped to you free of charge. For repairs after the warranty period is over, you will
be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is
incurred. If you approve, repairs will be made and the Products will be return-shipped to you. (shipping charges apply). If
you disapprove, we will return-ship the Products at no charge to you.
Non-Canon brand peripheral products and software which may be distributed with, or factory loaded on, the Products,
are sold "AS IS" without warranty of any kind by Canon USA, including any implied warranty regarding
merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is
given by the manufacturer or producer thereof. If the Products contain a hard disk drive or a flash memory, Canon
USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or
other malfunction of such drive.
Canon USA shall have no responsibility under this limited warranty for use of the Products in conjunction with incompatible
peripheral products and incompatible software.
You may obtain technical support for your Products as follows:
Internet support at www.usa.canon.com/support (E-mail support also available)
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at
1-800-OK-CANON (1-800-652-2666)
This Limited Warranty covers all defects encountered in normal use of the Products and does not apply in the following
cases:
A) Loss or damage to the Products due to abuse, mishandling, accident, improper maintenance, or failure to follow
operating instructions;
B) If the Products are defective as a result of leaking batteries, sand, dirt or water damage;
C) If defects or damages are caused by the use of unauthorized parts or by service other than by Canon USA's factory
service centers or authorized service facilities;
This Limited Warranty does not cover cabinet (exterior finish), video cassette tape, head cleanings, nor does it apply to
Products purchased outside the United States. This warranty does not cover units sold to rental firms, military operations,
hotels, schools, hospitals or for other commercial, industrial, or institutional applications. These uses are covered only by
such specific warranty as Canon may issue with such sales. This Limited Warranty does not apply to accessories or
consumables for the Products, which are sold "AS IS", without warranty of any kind by Canon USA. Please retain this
warranty card and your Bill of Sale as a permanent record of your purchase. This card is most important in order to be sure
you are contacted right away should there be a safety inspection, modification or products recall under applicable laws or
regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THESE
PRODUCTS AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE,
GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THESE PRODUCTS SHALL BIND THE UNDERSIGNED
TO OBTAIN WARRANTY SERVICE
Page 20
(SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
COPY
OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS,
EXPENSE FOR SUBSTITUTE PRODUCTS OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING
WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE PRODUCTS' HARD DRIVE OR FLASH MEMORY,
OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO
USE THE PRODUCTS, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA
BE GREATER THAN THE PURCHASE PRICE OF THE PRODUCTS SOLD BY CANON USA AND CAUSING THE ALLEGED
DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY
TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO
USE THE PRODUCTS NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA. (SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY
TO YOU).THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCTS
OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT. This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. CANON U.S.A., INC.
*The battery pack packaged with the Products carries a separate ninety (90) day limited warranty.
Page 21
CANADA
COPY
CANON DIGITAL VIDEO PRODUCTS LIMITED WARRANTY
The limited warranty set forth below is given by Canon Canada Inc. ("Canon Canada") with respect to Canon Digital Video
Products (the "Products") purchased in Canada. This limited warranty is only effective upon presentation of a bill of sale or
other proof of purchase for these Products to a Canon Service Facility when repairs are required. The Products are
warranted under normal use, against defective materials or workmanship as follows: Parts: Defective parts will be
exchanged for new parts or, at Canon Canada's option, comparable rebuilt parts for a period of one year from the date of
original purchase. Labour: For a period of one year from the date of original purchase, labour will be provided free of charge
by our Canon Service Facilities in Canada. This limited warranty covers all defects except where:
(a) The loss or damage to the products results from:
i) accident, natural disaster, mishandling, abuse, neglect, unauthorized products modification or failure to follow
instructions contained in the instruction manual;
ii) the use of accessories, attachments, products, supplies, parts or devices with the Products that do not conform to
Canon specifications or that cause abnormally frequent service problems;
iii) repairs or services performed by any party other than a Canon Service Facility;
iv) defective batteries or any exposure to water, sand or dirt:
v) shipping (claim must be presented to the shipper);
(b) Any serial number on the video Products is altered or removed.
This limited warranty does not cover the cabinet (exterior finish) of the Products, media, nor does it apply to Products
purchased outside Canada. If the Products contain a hard disk drive or a flash memory, Canon Canada recommends that
data stored on that drive be duplicated or backed up to prevent its loss in the event of a failure or other malfunction of such
drive.
TO OBTAIN WARRANTY SERVICE
You may obtain technical support for your Products as follows:
Internet support for English at www.canon.ca/english/cs (E-mail support also available)
Internet support for French at www.canon.ca/francais/cs (E-mail support also available)
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at
1-800-OK-CANON (1-800-652-2666)
LIMITATIONS
Except as otherwise required by applicable legislation, this warranty is in lieu of all other warranties, conditions, guarantees
or representations, express or implied, statutory or otherwise, relative to the Products, including implied warranties or
conditions of merchantability or fitness for a particular purpose. Canon Canada assumes no liability for special,
consequential or incidental damages, loss or corruption of data including, without limitation, data stored on the hard disk
drive or flash memory of the Products or loss that may arise, whether on account of negligence or otherwise, from the use,
misuse or inability to use the Products (including loss of profit, revenue, media or enjoyment) or from failure to conform to
any express or implied warranties, conditions, guarantees or representations. Any recovery under this limited warranty shall
not exceed the purchase price of the Products. Canon Canada does not assume or authorize any other person to assume
for Canon Canada any other liability with respect to these Products. This warranty does not extend to any person other than
the original purchaser of the Products or the person for whom it was purchased as a gift and states your exclusive remedy.
If you plan to take important videos or if the Products have not been used for some time, please check all functions with the
instruction book before using it.
NOTICE TO CONSUMER
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Canon Inc.
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