Canon Pull Print Service Provider Version 1.0 SE-IE-1359-V2, PullPrint Service Provider 1.0 User Manual

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Page 1

User's Guide

PullPrint Service Provider

Version 1.0

ENG

Pub No. SE-IE-1359-V2

Page 2

How This Manual Is Organized

Chapter 1

Start Using PullPrint Service Provider

Chapter 2

Installation and Setup

Chapter 3

Specifying PullPrint Service Provider Settings

Chapter 4

List of Error Messages

The information in this manual is subject to change without notice. Considerable effort has been made to ensure that this manual is free of inaccuracies and

omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

The contents of this manual shall not be reproduced without the prior consent of Canon.

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Contents

How This Manual Is Organized .....................................................................................ii

Preface............................................................................................................................ v

How To Use This Manual ..............................................................................................vi

Notations Used in This Manual ..........................................................................................................vi

Keys Used in This Manual ....................................................................................................................vi

Displays Used in This Manual ............................................................................................................vii

Abbreviations Used in This Manual .................................................................................................vii

Trademarks ................................................................................................................. viii

Chapter 1 Start Using PullPrint Service Provider

Features.......................................................................................................................1-2

Flow of Operations ............................................................................................................................1-3

System Requirements ................................................................................................1-4

Computer Requirements ..................................................................................................................1-4

MEAP Device System Resources .....................................................................................................1-4

Supported Devices ............................................................................................................................1-4

Chapter 2 Installation and Setup

Installation and Setup Flow .......................................................................................2-2

Starting and Closing SMS ...........................................................................................2-3

Starting and Logging In to SMS ...................................................................................................... 2-3

Logging Out from SMS .....................................................................................................................2-7

Installing and Uninstalling PullPrint Service Provider ............................................2-8

Installation ...........................................................................................................................................2-9

Uninstallation ...................................................................................................................................2-11

Starting and Stopping an Application ....................................................................2-13

Starting an Application ...................................................................................................................2-13

Stopping an Application ................................................................................................................2-15

Confirming Application Details ...............................................................................2-16

Confirming PullPrint Service Provider Settings .....................................................2-17

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Chapter 3 Specifying PullPrint Service Provider Settings

PullPrint Service Provider Settings ...........................................................................3-2

Setting Precautions ...........................................................................................................................3-2

Specifying Settings from a Web Browser......................................................................................3-3

Specifying Settings from the Settings File ...................................................................................3-6

Setting Item List .........................................................................................................3-9

PullPrint Service Provider Settings...............................................................................................3-10

Register Allowed Print Data Sources ...........................................................................................3-12

Single Sign-on User Settings .........................................................................................................3-13

Changing a Password ...............................................................................................3-14

Changing the Display Language .............................................................................3-17

Chapter 4 List of Error Messages

List of Error Messages ................................................................................................4-2

Status Display Error Messages ........................................................................................................4-2

Management Console Error Messages .......................................................................................... 4-2

Page 5

Preface

Please read this manual thoroughly before operating the application to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

Page 6

How To Use This Manual

Notations Used in This Manual

The following notations are used in this manual to explain procedures and restrictions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine.

NOTE

Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

Keys Used in This Manual

The following button names are a few examples of how buttons to be clicked are expressed in this manual:

Buttons on Computer Operation Screens: [Button Name]

Example:- [Setup]

[OK]

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Displays Used in This Manual

The computer operation screenshots and Canon device touch panel display screenshots may differ from those you actually see, depending on the system environment you are using.

The buttons which you should click or press are marked with a , as shown below. When multiple buttons are used for an operation, all buttons are marked.

----

Click [Change Password] on the login screen.

Abbreviations Used in This Manual

In this manual, product names are abbreviated as follows: imageRUNNER ADVANCE: iR-ADV

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Trademarks

MEAP and the MEAP logo are trademarks of Canon Inc. Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in

the U.S. and/or other countries. Other product and company names herein may be the registered trademarks or trademarks of their

respective owners.

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Start Using PullPrint Service Provider

This chapter provides an overview of PullPrint Service Provider.

Features ........................................................................................................................................1-2

Flow of Operations .................................................................................................................................................. 1-3

System Requirements ..................................................................................................................1-4

Computer Requirements .......................................................................................................................................1-4

MEAP Device System Resources ........................................................................................................................... 1-4

Supported Devices ..................................................................................................................................................1-4

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Features

1-2

Features

PullPrint Service Provider is an application that downloads data from the network and prints it.

PullPrint Service Provider

CanonBusiness ImagingOnline

Printrequest

Printcompletionnotiﬁcation

Printdatadownload

Printdatadownloadrequest

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Features

1-3

Flow of Operations

Confirm the conditions and specify the settings following the procedure below.

Setting Up PullPrint Service Provider

Computer Requirements (p. 1-4)

Confirm the Web browser requirements.

Supported Devices (p. 1-4)

Confirm the device compatibility.

Installation and Setup (p. 2-1)

Starting and Logging In to SMS Installation Starting an Application

PullPrint Service Provider Settings (p. 3-2)

Changing the settings on the Change Settings screen

Edit the settings file to change the settings

Changing the Settings

When the application is already installed:

PullPrint Service Provider Settings (p. 3-2)

Changing the settings on the Change Settings screen

Edit the settings file to change the settings

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System Requirements

1-4

System Requirements

The system requirements for PullPrint Service Provider are as follows.

Computer Requirements

Web Browser

Windows Internet Explorer 7.0 Windows Internet Explorer 8.0 Windows Internet Explorer 9.0

MEAP Device System Resources

The system resources below are required in a MEAP device to install this application. The system resources of a MEAP device can be checked from [Service Management Service].

Item iR-ADV LBP*

MEAP Spec version

5, 11 15, 62

Maximum memory use

9,200 KB 7,500 KB

Maximum hard disk (storage) use

5,500 KB

Maximum number of threads

Maximum number of sockets

Maximum number of file descriptions

* "LBP" refers to the device with MEAP.

Supported Devices

For information on the devices that support the operation of this application, see "Canon Homepage."

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Installation and Setup

You can install PullPrint Service Provider using SMS (Service Management Service) from a Web browser on a networked computer.

This chapter provides instructions on installing and setting up PullPrint Service Provider.

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Installation and Setup Flow ........................................................................................................2-2

Starting and Closing SMS ............................................................................................................2-3

Starting and Logging In to SMS ............................................................................................................................2-3

Logging Out from SMS ...........................................................................................................................................2-7

Installing and Uninstalling PullPrint Service Provider ..............................................................2-8

Installation ................................................................................................................................................................2-9

Uninstallation .........................................................................................................................................................2-11

Starting and Stopping an Application......................................................................................2-13

Starting an Application ........................................................................................................................................2-13

Stopping an Application ......................................................................................................................................2-15

Confirming Application Details ................................................................................................2-16

Confirming PullPrint Service Provider Settings.......................................................................2-17

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Installation and Setup Flow

2-2

Installation and Setup Flow

The flow of installing and setting up PullPrint Service Provider is as follows.

1. Starting and Logging In to SMS (p. 2-3)

Installation (p. 2-9)

Starting an Application (p. 2-13)

Confirming PullPrint Service Provider Settings (p. 2-17)

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Starting and Closing SMS

2-3

Starting and Closing SMS

You must log in to SMS (Service Management Service) to install PullPrint Service Provider. SMS is software that can access the printer via the network from your Web browser, enabling you to

install and manage PullPrint Service Provider.

NOTE

The default password is 'MeapSmsLogin' (case sensitive). This password helps prevent unauthorized printer operations. In order to prevent erroneous usage, the administrator should change the password when

usage begins. For information on changing the password, see the manual accompanying your device.

Make sure that you do not forget your password. Otherwise, you will not be able to access SMS. If you forget your password, contact your local authorized Canon dealer. The appearance of the SMS screen differs depending on the model of the machine. For more

information on SMS, see the manual accompanying your device.

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Starting and Logging In to SMS

IMPORTANT

Before starting SMS, set the IP address of the printer. Multiple users cannot log in to SMS at the same time. The default login method is set to using the shared password for SMS. To log in using the user

name and password for the SDL, SSO, or SSO-H login service, the login method must be started. For more information on starting a login method, see the manual accompanying your device.

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Starting and Closing SMS

2-4

Logging In Using the Shared Password for SMS

You can access SMS by logging in from the SMS login page using the password set in SMS.

----

Enter the URL below in the address bar of the Web browser.

http://<IP address of the device>:<HTTP port number>/sms

IMPORTANT

If you do not know the IP address of the printer, consult your administrator. You cannot connect via a proxy server. If your system environment has a proxy server, perform

the following setting. (As settings vary according to the system environment, consult your network administrator.)

Enter the IP address of the printer into [Exceptions] in the Web browser proxy server settings.

Set your Web browser to enable all cookies and use JavaScript.

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NOTE

The default HTTP port number is 8000. If the HTTP port number has been changed in the printer's protocol settings, enter the new HTTP port number. If you do not know the HTTP port number, consult your administrator.

The device's eight digit serial number is displayed on the SMS Login screen. This serial number is necessary when obtaining a license file from the License Management System.

A drop-down list for switching the displayed language is displayed on the top right of the screen. Select the display language as necessary.

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Starting and Closing SMS

2-5

Enter the password → click [Log In].

IMPORTANT

If you cannot log in because the password is incorrect, a message prompting you to re-enter the password is displayed. Enter the correct password and click [Log In] again.

If SMS is idle for longer than five minutes, it times out and you are automatically logged out. If this happens, log in again from the [Login] page.

If you do not log in within five minutes of displaying the Login page, you cannot log in even if you enter the correct password. Re-enter the password according to the message displayed on the screen.

If a message is displayed and you cannot log in even though you entered the correct password within five minutes of displaying the Login page, confirm whether your Web browser settings meet the SMS operating conditions.

For more information on SMS, see the manual accompanying your device.

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Starting and Closing SMS

2-6

Logging In Using a User Name and Password for Canon Device Login

You can access SMS by logging in using a user name and password used for the SDL, SSO, or SSO-H login service.

Only users registered as administrators can log in.

----

Enter the URL below in the address bar of the Web browser.

http://<IP address of the device>:8000/sms/rls/ The [Login] page of the selected login service is displayed.

Enter or select each item → click [Log In].

If SDL is set as the login service

Enter the user name and password for a user registered as an SDL administrator → click [Log In].

If SSO or SSO-H is set as the login service

Enter the user name and password for a user registered as an SSO or SSO-H administrator → select the login destination → click [Log In].

NOTE

If you cannot log in to SDL, SSO, or SSO-H because the user name or password is incorrect, a message prompting you to re-enter the user name or password is displayed.

For more information on logging in using a user name and password, see the manual accompanying your device.

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Starting and Closing SMS

2-7

Logging Out from SMS

Log out to finish the operation.

----

Click [Log Out from SMS].

The [Login] page is displayed.

IMPORTANT

When you finish using SMS, make sure you log out. If you close the Web browser without logging out, SMS becomes temporarily inaccessible.

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Installing and Uninstalling PullPrint Service Provider

2-8

Installing and Uninstalling PullPrint Service Provider

Install PullPrint Service Provider and the license file.

IMPORTANT

A valid license file is required to install a MEAP application.

If your application comes with a License Access Number, you must access the License Management System at the following URL to obtain your license file: http://www.canon.com/meap/ After accessing the License Management System, follow the directions displayed on the screen to obtain your license file. You must have your License Access Number and Device Serial Number available in order to complete the license generation process.

If your application does not come with a License Access Number, your license file will be provided by your MEAP Application provider.

The maximum number of MEAP applications that can be installed is 19 (one of these is the portal service that is installed by default).

If you update an existing version, you can retain the previous settings for PullPrint Service Provider.

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Installing and Uninstalling PullPrint Service Provider

2-9

Installation

Install PullPrint Service Provider.

----

Click [Install MEAP Application].

The [MEAP Application Management] page is displayed.

Click [Browse] → select the application file and license file to install → click [Install].

Application file: A file with the 'jar' extension.

License file: A file with the 'lic' extension.

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Installing and Uninstalling PullPrint Service Provider

2-10

IMPORTANT

You cannot install only a license file. When installing an application, make sure you specify the license file. You cannot install the

application without specifying the license file. To update an existing application, first stop the application before installing the new application

and license file. You cannot update the application without first stopping it. For instructions on stopping an application, see "Stopping an Application," on p. 2-15.

To add a license for an application that is already installed, add a license file. For more information on adding a license file, see the manual accompanying your device.

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Confirm the information displayed on the installation confirmation page → click [Yes].

If you click [No], the application is not installed and you are returned to the [MEAP Application Management] page.

When the [Licence Agreement] page is displayed during the installation, review the licence terms, and click [I Accept] to resume installation.

After installation is complete, the installation complete screen is displayed.

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Installing and Uninstalling PullPrint Service Provider

2-11

Uninstallation

Uninstall the installed PullPrint Service Provider.

NOTE

The license files must be disabled before uninstalling PullPrint Service Provider. For more information on disabling a license file, see the manual accompanying your device.

----

Click [MEAP Application Management].

The [MEAP Application Management] page is displayed.

Click [Uninstall] for the application you want to uninstall.

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Installing and Uninstalling PullPrint Service Provider

2-12

Click [Yes] on the displayed screen.

If you click [No], the application is not uninstalled and you are returned to the [MEAP Application Management] page.

IMPORTANT

If the application to uninstall is linked with another application, the confirmation message <A package exported from this application cannot be used.> may be displayed. If you uninstall such applications, you may not be able to use other applications.

You can only uninstall applications for which a license is not installed. To uninstall an application with a different license status, disable the license file on the [License File Management] page before uninstalling the application. For more information on disabling a license file, see the manual accompanying your device.

To disable a license file, the application must be stopped. For instructions on stopping an application, see "Stopping an Application," on p. 2-15.

Modified settings are retained after uninstallation of PullPrint Service Provider if you are using a device with Configuration service. If the device you are using does not support Configuration service and you uninstall PullPrint Service Provider, the modified settings are discarded. Even if you reinstall PullPrint Service Provider, the default settings are applied.

If you update an existing version without uninstalling, you can retain the previous settings for PullPrint Service Provider.

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Starting and Stopping an Application

2-13

Starting and Stopping an Application

You can start or stop the installed PullPrint Service Provider.

IMPORTANT

Even if installation is complete, you cannot use PullPrint Service Provider on your system until you start the application.

Starting an Application

Start PullPrint Service Provider.

----

Click [MEAP Application Management].

The [MEAP Application Management] page is displayed.

Click [Start] for the application you want to start.

The application is started.

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Starting and Stopping an Application

2-14

IMPORTANT

For more information on the application status, license status, and resource information displayed on the [MEAP Application Management] page, see the manual accompanying your device.

You cannot start applications whose required license file has not been installed. When the resources required for memory, threads, sockets, or file descriptors has run out, the

application will not start, even if you click [Start].

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Starting and Stopping an Application

2-15

Stopping an Application

Stop PullPrint Service Provider.

NOTE

To update an application, you must close the application you want to update.

----

Click [MEAP Application Management].

The [MEAP Application Management] page is displayed.

Click [Stop] for the application you want to stop.

The application is stopped.

IMPORTANT

Even if you stop an application, the following information remains:

Settings changed with the Change Settings function Log files

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Confirming Application Details

2-16

Confirming Application Details

You can confirm the details of PullPrint Service Provider.

----

Click [MEAP Application Management].

The [MEAP Application Management] page is displayed.

Click [PullPrint Service Provider] displayed in [Application Name].

The [Application/License Information] page is displayed.

Confirm the application details.

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Confirming PullPrint Service Provider Settings

2-17

Confirming PullPrint Service Provider Settings

To use PullPrint Service Provider after installing it in a MEAP-compatible Canon device, you must correctly specify PullPrint Service Provider settings.

You can use the Management Console to confirm PullPrint Service Provider settings.

IMPORTANT

Even if PullPrint Service Provider has been started, the settings must be correctly set to use it on your system.

----

The Change Settings screen is displayed.

NOTE

For instructions on logging in to the Management Console, see "Specifying Settings from a Web Browser," on p. 3-3.

Confirm that the settings are correct.

NOTE

For more information on the settings, see "Setting Item List," on p. 3-9. If the settings are not correct, they must be changed. For more information on changing the

settings, see "PullPrint Service Provider Settings," on p. 3-2.

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Confirming PullPrint Service Provider Settings

2-18

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Specifying PullPrint Service Provider Settings

This chapter provides instructions on specifying PullPrint Service Provider settings.

----

PullPrint Service Provider Settings .............................................................................................3-2

Setting Precautions ................................................................................................................................................. 3-2

Specifying Settings from a Web Browser ...........................................................................................................3-3

Specifying Settings from the Settings File .........................................................................................................3-6

Setting Item List ...........................................................................................................................3-9

PullPrint Service Provider Settings ....................................................................................................................3-10

Register Allowed Print Data Sources .................................................................................................................3-12

Single Sign-on User Settings ...............................................................................................................................3-13

Changing a Password ................................................................................................................3-14

Changing the Display Language ...............................................................................................3-17

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PullPrint Service Provider Settings

3-2

PullPrint Service Provider Settings

The following methods are available for specifying PullPrint Service Provider settings:

Specifying Settings from a Web Browser (p. 3-3) Specifying Settings from the Settings File (p. 3-6)

Setting Precautions

Web browser:

Do not use the Web browser's [Back] or [Forward] button. The settings may not be reflected if you use these buttons.

If the browser is idle for five minutes, you are logged out and must log in again.

Settings file:

Do not edit settings other than those prescribed in the settings file.

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PullPrint Service Provider Settings

3-3

Specifying Settings from a Web Browser

The procedure for specifying settings from a Web browser is as follows.

Enter the URL below in the address bar of the Web browser.

http://<IP address of the device>:8000/PullPrintServiceProvider/Console or https://<IP address of the device>:8443/PullPrintServiceProvider/Console

Enter the login ID and password.

You are logged in to the device. Enter or select the necessary items according to the set login service.

Set Login Service Operation

Department ID Management 1. Enter a Department ID and PIN.

2. Click [Log In].

SDL Single Domain SSO

1. Enter a user name and password.

2. Click [Log In].

Multi Domain SSO SSO-H

1. Enter a user name and password.

2. Select the login destination.

3. Click [Log In].

For more information on login services, see the manual accompanying your device.

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PullPrint Service Provider Settings

3-4

Enter the user name and password → click [Log In].

You are logged in to PullPrint Service Provider. The default user name and password are as follows:

User name pullprintserviceprovider

Password pullprintserviceprovider

For instructions on changing the password, see "Changing a Password," on p. 3-14.

Click [Auto Set].

If you click [Auto Set], enter the settings required when you use Canon Business Imaging Online in [Register Allowed Cross-Domain Transmissions] and [Register Allowed Print Data Sources].

Click [Update Setting Value].

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PullPrint Service Provider Settings

3-5

Specify the settings below, as necessary.

PullPrint Service Provider Settings (p. 3-10) Various PullPrint Service Provider settings

cloud services or other service to add

Single Sign-on User Settings (p. 3-13) Management Console SSO User/

Department ID settings

Click [Update Setting Value] again.

Log out from the Management Console.

Restart PullPrint Service Provider in SMS.

The settings are now complete.

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PullPrint Service Provider Settings

3-6

Specifying Settings from the Settings File

The procedure for downloading the settings file and specifying the settings is as follows.

Enter the URL below in the address bar of the Web browser.

http://<IP address of the device>:8000/PullPrintServiceProvider/Console or https://<IP address of the device>:8443/PullPrintServiceProvider/Console

Enter the login ID and password.

You are logged in to the device. Enter or select the necessary items according to the set login service.

Set Login Service Operation

Department ID Management 1. Enter a Department ID and PIN.

2. Click [Log In].

SDL Single Domain SSO

1. Enter a user name and password.

2. Click [Log In].

Multi Domain SSO SSO-H

1. Enter a user name and password.

2. Select the login destination.

3. Click [Log In].

For more information on login services, see the manual accompanying your device.

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PullPrint Service Provider Settings

3-7

Enter the user name and password → click [Log In].

You are logged in to PullPrint Service Provider. The default user name and password are as follows:

User name pullprintserviceprovider

Password pullprintserviceprovider

For instructions on changing the password, see "Changing a Password," on p. 3-14.

Select the settings file → click [Download].

Download the file.

Save the PSP.ini file in the desired location.

Open the file → specify the settings.

For the setting values in the PSP.ini file, see "Setting Item List," on p. 3-9.

Upload.

Click [Browse] → select the settings file → click [Upload] to upload to the device.

Log out from the Management Console.

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PullPrint Service Provider Settings

3-8

Restart PullPrint Service Provider in SMS.

The settings are now complete.

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Setting Item List

3-9

Setting Item List

Management Console setting items and setting content are described below. If you change the settings, it is necessary to restart PullPrint Service Provider in SMS.

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Setting Item List

3-10

PullPrint Service Provider Settings

Various PullPrint Service Provider settings

RawPort

Setting

Raw Print Port Number for device Set within range of 1 to 65535

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Default Value

9100

Settings file name

ServiceProvider.RawPort

LogLevel

Setting

Log output level Set within range of 1 to 15

•

Default Value

Settings file name

Common.LogLevel

LoginSkip

Setting

Skip the Login screen of PullPrint Service Provider Not selected: Display login screen (0) Selected: Skip login screen (1)

Default Value

Display login screen (0)

Settings file name

Common.LoginSkip

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Setting Item List

3-11

Proxy Settings

Setting

Using device proxy Not selected: Do not use device proxy settings (0)

When not using a proxy, a DNS server address must be set in the device settings.

Selected: Use device proxy settings (1)

When using a proxy, proxy settings must be set in the device settings. There is no need to set a DNS server address in the device settings.

Default Value

Use device proxy settings (1)

Settings file name

ServiceProvider.UseProxy

To print from a Web browser, cross-domain transmissions must be allowed with the setting below. For Canon Business Imaging Online, you must allow prnwm.a01.c-aas.com:443.

Host Name and Port Number

Setting

Host Name: Port Number Separate with line break(enter \r\n breaks in the settings file) Enter up to 1,024 characters for the host name, and set the port number

within the range of 1 to 65535 Maximum number of settings: 5

•

Example

Host name:

Abc.com:8000

IP address:

123.123.123.123:8000

Separation method:

Abc1.com:8000 Abc2.com:8000 Abc3.com:8000 Abc4.com:8000 Abc5.com:8000

•

Settings file name

ServiceProvider.CrossDomain

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Setting Item List

3-12

This setting allows the connection destination when PullPrint Service Provider retrieves print data. For Canon Business Imaging Online, you must allow prnpprv.a01.c-aas.com:443.

Host Name and Port Number

Setting

Host Name: Port Number Separate with line break (enter \r\n breaks in the settings file) Enter up to 1,024 characters for the host name, and set the port number

within the range of 1 to 65535 Maximum number of settings: 5

•

Example

Host name:

Abc.com:8000

IP address:

123.123.123.123:8000

Separation method:

Abc1.com:8000 Abc2.com:8000 Abc3.com:8000 Abc4.com:8000 Abc5.com:8000

•

Settings file name

ServiceProvider.PullPrintAddress

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Setting Item List

3-13

Single Sign-on User Settings

Register the user names or Department IDs that skip the Login screen of the Management Console. Separate each user with a comma (",") when specifying multiple users.

User Name

Setting

User Name or Department ID Separate with line break (enter \r\n breaks in the settings file) Maximum number of settings: 5 Restrictions

Enter a seven digit number starting with "0" for the Department ID

•

Example

User name:

Administrator

Department ID:

0000001

Separation method:

0000001 0000002 0000003

•

Settings file name

Common.ConsoleLogin

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Changing a Password

3-14

Changing a Password

The procedure for changing the password for a PullPrint Service Provider login account is as follows.

----

Enter the URL below in the address bar of the Web browser.

http://<IP address of the device>:8000/PullPrintServiceProvider/Console or https://<IP address of the device>:8443/PullPrintServiceProvider/Console

Select or enter the necessary items according to the device model and login service you are using.

You are logged in to the device. Enter or select the necessary items according to the set login service.

Set Login Service Operation

Department ID Management 1. Enter a Department ID and PIN.

2. Click [Log In].

SDL Single Domain SSO

1. Enter a user name and password.

2. Click [Log In].

Multi Domain SSO SSO-H

1. Enter a user name and password.

2. Select the login destination.

3. Click [Log In].

For more information on login services, see the manual accompanying your device.

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Changing a Password

3-15

Click [To Change Password Page] on the login screen.

Enter the current password and new password.

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Changing a Password

3-16

Click [Update Password].

The password is changed.

Password restrictions

Number of characters 8 to 32 alphanumeric characters

Uninstallation Returns the password to the default password

Update Retains the password

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Changing the Display Language

3-17

Changing the Display Language

The procedure for changing the display language of the Management Console is as follows.

Enter the URL below in the address bar of the Web browser.

http://<IP address of the device>:8000/PullPrintServiceProvider/Console or https://<IP address of the device>:8443/PullPrintServiceProvider/Console

Enter the login ID and password.

You are logged in to the device. Enter or select the necessary items according to the set login service.

Set Login Service Operation

Department ID Management 1. Enter a Department ID and PIN.

2. Click [Log In].

SDL Single Domain SSO

1. Enter a user name and password.

2. Click [Log In].

Multi Domain SSO SSO-H

1. Enter a user name and password.

2. Select the login destination.

3. Click [Log In].

For more information on login services, see the manual accompanying your device.

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Changing the Display Language

3-18

Select a language from [Language] on the login screen.

Click .

If you skip the login screen, you can also change the display language on the screen for changing settigs..

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List of Error Messages

This chapter describes the error messages for PullPrint Service Provider.

List of Error Messages ..................................................................................................................4-2

Status Display Error Messages ..............................................................................................................................4-2

Management Console Error Messages ................................................................................................................4-2

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List of Error Messages

4-2

List of Error Messages

This section lists the PullPrint Service Provider error messages and their remedies.

Status Display Error Messages

Error Message Remedy

The application has stopped because device event subscription could not be executed. Restart the device.

Restart the device.

The application has stopped because initialization with the device could not be executed. Restart the device.

Management Console Error Messages

Error Message Remedy

Your [User Name] or [Password] is incorrect. Enter the correct user name and password.

Cannot use the application because another user is currently logged in. Wait a while, and then log in again.

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List of Error Messages

4-3

Change Settings Screen

Error Message Remedy

The entered value is incorrect. Enter the value again.

Enter the correct value for the item in which the error occurred.

Specify the file to upload. Enter a file path in the file path entry field.

An error occurred while uploading. Upload a file with valid properties set.

If recovery fails, restart PullPrint Service Provider. If the error persists, reinstall PullPrint Service

Provider.

The extension of the specified file is incorrect. Enter a file with the correct extension in the file

path entry field.

The specified file cannot be found. Enter a correct file path in the file path entry field.

Change Password Screen

Error Message Remedy

Your [User Name] or [Current Password] is incorrect.

Enter the correct user name and password.

Characters that cannot be used have been entered for the [New Password]. Enter the [New Password] again.

Enter a new password using only characters valid for a password.

Set the [New Password] with 8 to 32 characters. Enter the new password in 8 to 32 alphanumeric

characters.

[New Password] and [Confirm New Password] do not match. Enter [New Password] and [Confirm New Password] again.

Enter the same password in [Confirm New Password] as entered for [New Password].

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List of Error Messages

4-4

Error Screen

Error Message Remedy

You have been disconnected from the server because you are not logged in, or due to inactivity. Log in again.

The application cannot be used because another user is currently logged in. Wait a while, and then log in again.

Cannot download because an error occurred. Perform the operation again.

Could not upload because an error occurred. Upload the file again.

Perform the operation again.

The application has quit. Restart the Web browser, and log in to PullPrint

Service Provider Servlet again.

The specified URL is incorrect. Specify the correct URL.

An error occurred. Start the application again. Restart PullPrint Service Provider. If the error

persists, uninstall PullPrint Service Provider, and then reinstall it.

An error occurred. Contact the system administrator.

Contact your System Manager.

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