Canon PS-NX6000 User Manual

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ColorPASS-Z6000/PS-NX6000 Color Server

Installation and Service Guide

for Canon color copiers

A guide for service technicians

Part Number: 45035311

This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc., except as expressly permitted herein. Information in this document is subject to change without notice and does not represent a commitment on the part of Electronics for Imaging, Inc.

The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license.

This product may be covered by one or more of the following U.S. Patents: 4,917,488, 4,941,038, 5,109,241, 5,150,454, 5,150,454, 5,170,182, 5,212,546, 5,278,599, 5,335,040, 5,343,311, 5,424,754, 5,467,446, 5,506,946, 5,517,334, 5,537,516, 5,543,940, 5,553,200, 5,565,960, 5,615,314, 5,619,624, 5,625,712, 5,640,228, 5,666,436, 5,760,913, 5,818,645, 5,835,788, 5,866,856, 5,867,179, 5,959,867, 5,970,174, 5,995,724, 6,002,795, 6,025,922, 6,041,200, 6,046,420, 6,065,041, 6,067,080, 6,112,665, 6,116,707, 6,118,205, 6,122,407, 6,134,018, 6,141,120, 6,151,014, 6,166,821, 6,184,873, 6,185,335, 6,201,614, 6,215,562, 6,219,659, 6,222,641, 6,224,048, 6,225,974, 6,226,419, 6,239,895, 6,256,108, 6,265,676, 6,266,051, 6,269,190, 6,289,122, 6,292,177, 6,292,270, 6,300,580, 6,310,697, 6,323,893, 6,326,565, 6,327,047, 6,327,050, 6,327,052, 6,330,071, 6,331,899, 6,335,723, 6,340,975, 6,341,017, 6,341,018, 6,341,307, 6,348,978, 6,356,359, 6,369,895, 6,373,003, 6,381,036, 6,400,443, 6,414,673, 6,424,340, 6,429,949, 6,449,393, 6,456,280, 6,476,927, 6,490,696, 6,501,461, 6,501,565, 6,519,053, D341,131, D406,117, D416,550, D417,864, D419,185, D426,206, D430,206, D439,851, D444,793, RE33,973, RE36,947

Trademarks

Bestcolor, ColorWise, EDOX, EFI, Fiery, the Fiery logo, Fiery Driven, RIP-While-Print and Spot-On are registered trademarks of Electronics for Imaging, Inc. in the U.S. Patent and Trademark Ofﬁce and/or certain other foreign jurisdictions.

The Best logo, the Electronics for Imaging logo, the Fiery Driven logo, the Intelligent Device Management logo, the PrintMe logo, the Splash logo, the Unimobile logo, the Velocity OneFlow logo, Everywhere You Go, Changing the Way the World Prints, AutoCal, AutoGray, Best, ColorCal, Command WorkStation, Device IQ, DocBuilder, DocBuilder Pro, DocStream, FreeForm, Fiery Link, Fiery Prints, Fiery Spark, Intelligent Device Management, NetWise, PrintMe, PrintMe Enterprise, PrintMe Networks, RIPChips, ScanBuilder, SendMe, Splash, Unimobile, Velocity, Velocity Balance, Velocity Build, Velocity Estimate, Velocity Exchange, Velocity OneFlow, Velocity Scan, VisualCal, WebInstaller, WebScan, WebSpooler, WebStatus, and WebTools are trademarks of Electronics for Imaging, Inc.

Canon is a registered trademark of Canon Inc.

All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.

Legal Notices APPLE COMPUTER, INC. (“APPLE”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE APPLE SOFTWARE. APPLE DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE APPLE SOFTWARE EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Apple’s liability to you for actual damages from any cause whatsoever, and regardless of the form of the action (whether in contract, tort [including negligence], product liability or otherwise), will be limited to $50.

PANTONE® Colors displayed in the software application or in the user documentation may not match PANTONE-identiﬁed standards. Consult current PANTONE Color Publications for accurate color. PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2003.

Pantone, Inc. is the copyright owner of color data and/or software which are licensed to Electronics for Imaging, Inc., to distribute for use only in combination with the products, or software of Electronics for Imaging, Inc. PANTONE Color Data and/or Software shall not be copied onto another disk or into memory except as part of the delivery of the Electronics for Imaging, Inc., products or software.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

Restricted Rights Legends

For defense agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at 252.227.7013.

For civilian agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the commercial Computer Software Restricted Rights clause at 52.227-19 and the limitations set forth in Electronics for Imaging’s standard commercial agreement for this software. Unpublished rights reserved under the copyright laws of the United States.

FCC Information

WARNING: FCC Regulations state that any unauthorized changes or modiﬁcations to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment.

Class B Declaration of Conformity

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and modiﬁcations made to the equipment without the approval of manufacturer could void the user’s authority to operate this equipment.

Industry Canada Class B Notice

This Class B digital apparatus complies with Canadian ICES-003.

Avis de Conformation Classe B de l’Industrie Canada

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

RFI Compliance Notice

This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and on system level (to simulate normal operation conditions). However, it is possible that these RFI Requirements are not met under certain unfavorable conditions in other installations. It is the user who is responsible for compliance of his particular installation.

Dieses Gerät wurde sowohl einzeln als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet, auf die Einhaltung der Funkentstörbestimmungen geprüft. Es ist jedoch möglich, dass die Funkentstörbestimmungen unter ungünstigen Umständen bei anderen Gerätekombinationen nicht eingehalten werden. Für die Einhaltung der Funkentstörbestimmungen einer gesamten Anlage, in der dieses Gerät betrieben wird, ist der Betreiber verantwortlich.

Compliance with applicable regulations depends on the use of shielded cables. It is the user who is responsible for procuring the appropriate cables.

Die Einhaltung zutreffender Bestimmungen hängt davon ab, dass geschirmte Ausführungen benützt werden. Für die Beschaffung richtiger Ausführungen ist der Betreiber verantwortlich.

Software License Agreement

This is a legal agreement between you and Electronics for Imaging, Inc. (“Electronics for Imaging”), which is the supplier of the software (the “Software”) that accompanies this product (the “Product”). Your installation and use of the Software indicates your agreement to the following terms and conditions. If you do not agree to these terms, do not use the Software and you may return the unused Software for a refund.

Electronics for Imaging grants to you a non-exclusive limited license to use the Software subject to the following terms and conditions.

You may:

a. use the Software solely for your own customary business purposes and solely with the Product;

b. use the digitally-encoded machine-readable outline and bitmap programs (“Font Programs”) provided with the Product in a special encrypted format (“Coded Font Programs”) to reproduce and display designs, styles, weights, and versions of letters, numerals, characters and symbols on monitor used with the Product (“Typefaces”) solely for your own customary business purposes;

c. use the trademarks used by Electronics for Imaging to identify the Coded Font Programs and Typefaces reproduced therefrom (“Trademarks”); and

d. permanently transfer all of your rights under this Agreement to any recipient of the Product only as part of a sale or transfer of the Product, provided (i) you retain no copies of the Software (including any upgrades), (ii) you transfer to the recipient all of the Software (including any upgrades), the media and printed materials bundled with the Product, and this Software License Agreement, AND (iii) the recipient agrees to the terms of this Agreement.

You may not:

a. make or have made, or permit to be made, any copies of the Software, Coded Font Programs or portions thereof, except as necessary for use with the Product purchased by you; provided, however, that under no circumstances may you make or have made, or permit to be made, any copies of that certain portion of the Software which has been included on any portion of the controller board or hardware of the Product;

b. attempt to alter, disassemble, decrypt or reverse engineer the Software or Coded Font Programs; or

c. rent or lease the Software.

Proprietary Rights

You acknowledge that the Software, Coded Font Programs, Typefaces and Trademarks are proprietary to Electronics for Imaging and its suppliers and that title and other intellectual property rights therein remain with Electronics for Imaging and its suppliers. Except as stated above, this Agreement does not grant you any right to patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, franchises or licenses in respect of the Software, Coded Font Programs, Typefaces or Trademarks. You may not adapt or use any trademark or trade name which is likely to be similar to or confusing with that of Electronics for Imaging or any of its suppliers or take any other action which impairs or reduces the trademark rights of Electronics for Imaging or its suppliers. The Trademarks may be used only to identify printed output produced by the Coded Font Programs. At the reasonable request of Electronics for Imaging, you must supply samples of any Typeface identiﬁed with a Trademark.

Conﬁdentiality

You agree to hold the Software and Coded Font Programs in conﬁdence, disclosing the Software and Coded Font Programs only to authorized users having a need to use the Software and Coded Font Programs as permitted by this Agreement and to take all reasonable precautions to prevent disclosure to other parties.

Remedies

Unauthorized use, copying or disclosure of the Software, Coded Font Programs, Typefaces or Trademarks will result in automatic termination of this license and will make available to Electronics for Imaging other legal remedies.

Limited Warranty And Disclaimer

Electronics for Imaging warrants that, for a period of ninety (90) days from the date of installation by you, the Software under normal use will perform without signiﬁcant errors that make it unusable. Electronics for Imaging’s entire liability and your exclusive remedy under this warranty will be, at Electronics for Imaging’s option, to use reasonable commercial efforts to attempt to correct or work around errors, to replace the Software with functionally equivalent software, or to refund the purchase price and terminate this Agreement. Some states do not allow limitations on duration of implied warranty, so the above limitation may not apply to you. EFI makes no warranty, implied or otherwise, regarding the performance or reliability of any third party products not provided by EFI.

EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, Electronics for Imaging MAKES AND YOU RECEIVE NO WARRANTIES OR CONDITIONS ON THE SOFTWARE OR CODED FONT PROGRAMS, EXPRESS, IMPLIED, STATUTORY, OR IN ANY OTHER PROVISION OF THIS AGREEMENT OR COMMUNICATION WITH YOU, AND Electronics for Imaging SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE USE, MODIFICATION, REPAIR, AND/OR INSTALLATION OF ANY THIRD PARTY PRODUCTS, OTHER THAN AS AUTHORIZED BY EFI WILL VOID THE EXPRESS LIMITED WARRANTY ABOVE. Electronics for Imaging does not warrant that the operation of the Software will be uninterrupted or error free or that the Software will meet your speciﬁc requirements.

Limitation Of Liability

IN NO EVENT WILL Electronics for Imaging OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOST PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING FROM THE USE OF THE SOFTWARE OR CODED FONT PROGRAMS, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF Electronics for Imaging HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE THAT THE PORTION OF THE PRICE WHICH CAN BE ALLOCATED TO THE SOFTWARE REFLECTS THIS ALLOCATION OF RISK. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Export Controls

You agree that you will not export or re-export the Software or Coded Font Programs in any form without the appropriate United States and foreign government licenses. Your failure to comply with this provision is a material breach of this Agreement.

Government Use

Use, duplication or disclosure of the Software by the United States Government is subject to restrictions as set forth in FAR 12.212 or DFARS 227.7202-3 -

227.7202-4 and, to the extent required under U.S. federal law, the minimum restricted rights as set out in FAR 52.227-14, Restricted Rights Notice (June 1987) Alternate III(g)(3)(June 1987) or FAR 52.227-19 (June 1987). To the extent any technical data is provided pursuant to the Agreement, such data is protected per FAR 12.211 and DFARS 227.7102-2 and to the extent explicitly required by the U.S. Government, is subject to limited rights as set out in DFARS 252.227.7015 (November 1995) and DFARS 252.227-7037 (September 1999). In the event that any of the above referenced agency regulations are modiﬁed or superceded, the subsequent equivalent regulation shall apply. The name of the Contractor is Electronics for Imaging.

Third Party Beneﬁciary

You are hereby notiﬁed that Adobe Systems Incorporated, a California corporation located at 345 Park Ave., San Jose, California 95110 (“Adobe”) is a third-party beneﬁciary to this Agreement to the extent that this Agreement contains provisions which relate to your use of the Font Programs, the Coded Font Programs, the Typefaces and the Trademarks licensed hereby. Such provisions are made expressly for the beneﬁt of Adobe and are enforceable by Adobe in addition to Electronics for Imaging.

Te rmination

Without prejudice to any other rights, EFI may terminate this Agreement if you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software (including any upgrades).

General

This Agreement will be governed by the laws of the State of California.

This Agreement is the entire agreement held between you and Electronics for Imaging and supersedes any other communications or advertising with respect to the Software and Coded Font Programs.

If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

If you have any questions concerning this Agreement, please write to Electronics for Imaging, Inc., Attn: Licensing Dept. or see Electronics for Imaging’s web site at www.eﬁ.com.

You hereby speciﬁcally acknowledge that this is a legal agreement between you, the end user, and Electronics for Imaging, not Canon Inc., with respect to the Software, Font Programs, Coded Font Programs, Typefaces and Trademarks. Electronics for Imaging has the sole and ultimate liability for the above limited warranty, and Canon Inc., its subsidiaries or afﬁliates, their agents, distributors or dealers shall have no liability with respect to the Software, Font Programs, Coded Font Programs, Typefaces and Trademarks.

Electronics for Imaging 303 Velocity Way Foster City, CA 94404

Preface

About this guide

About the illustrations in this guide xii Terminology and conventions xii

Precautions Tools you will need

Chapter 1: Introduction

Features How the ColorPASS operates Print options User software

Fiery WebTools 1-5

Chapter 2: Preparing for Installation

Installation sequence Checking the customer site

Setting customer expectations 2-4

Unpacking the ColorPASS Front and back panels

xiii

xiv

1-1 1-2 1-3 1-4

2-1 2-3

2-5 2-7

Chapter 3: Connecting the ColorPASS

Preliminary checkout Connecting to the copier Verifying the connection

Printing the Test Page and Conﬁguration page 3-4

Installing additional options Connecting to the network Using the Control Panel

Activity light 3-10 Buttons 3-10 Control Panel screens and icons 3-11

Shutting down and restarting

3-1 3-3 3-4

3-7 3-7 3-9

3-16

vii

Contents

Chapter 4: Service Procedures

Overview

System software 4-1

Accessing components

Removing the front panel 4-8

Checking internal connections Restoring and verifying functionality after service

Reassembling the system 4-14 Verifying functionality 4-16

Removing and replacing boards

Copier interface board 4-17 User interface board 4-19

Motherboard

Removing the motherboard 4-22 Replacing the motherboard 4-26 Verifying new motherboard installation and updating the system 4-29 Replacing parts on the motherboard 4-34 Motherboard CPU 4-36 Motherboard battery 4-40 Motherboard jumpers 4-41

Fan Power supply

Checking voltages 4-43 Removing and replacing the power supply 4-44

Hard disk drive DVD drive Jewel Control Panel buttons System software service

Restoring backup system software 4-57 Installing system software 4-59

4-1

4-3

4-11 4-14

4-17

4-22

4-42 4-43

4-46 4-51 4-54 4-55 4-56

viii

Chapter 5: Troubleshooting

The Troubleshooting process Preliminary on-site checkout

Checking external connections 5-3 Checking internal components 5-4 Inspecting the system 5-5 Normal startup sequence 5-11

Error messages and conditions

5-1 5-2

5-12

Contents

Diagnostic tools

Copier interface board diagnostics 5-22 Test E-mail 5-23 Printing the Test Page 5-25

Appendix A: Speciﬁcations

Hardware features Networking and connectivity User software Safety and emissions compliance

Appendix B: Replacing top and side plastics

Procedures

Index

5-22

A-1 A-1 A-1 A-1

B-1

Preface

About this guide

The Installation and Service Guide is intended for authorized ColorPASS and copier service technicians installing or servicing the ColorPASS. If you are not an authorized service technician, you should not attempt to install or service the ColorPASS. Electronics for Imaging does not warrant the performance if the ColorPASS is installed or serviced by non-authorized personnel.

OTE

The term “ColorPASS” is used in this manual to refer to both the

ColorPASS-Z6000 and the PS-NX6000 Color Servers.

About this guide

This guide is divided into the following topics:

•“Preface” General information about this guide and about installing the ColorPASS.

• Chapter 1, “Introduction” General information about the ColorPASS.

• Chapter 2, “Preparing for Installation” Unpacking and the steps you need to take before you install the unit.

• Chapter 3, “Connecting the ColorPASS” Connecting the ColorPASS to the copier and the network and verifying that the

system is working correctly; overview of the Control Panel.

• Chapter 4, “Service Procedures” Removing and replacing procedures for ColorPASS components; installing

system software.

• Chapter 5, “Troubleshooting” Common problems and ways of correcting them; startup error codes; diagnostic tools.

•Appendix A, “Speciﬁcations” Hardware and network speciﬁcations; safety and emission compliance information.

•Appendix B, “Replacing top and side plastics” Removing and replacing the top panel and the plastic piece of a side panel.

OTE

ColorPASS customers should not use the technical service documentation. Do not

leave your copy of the Installation and Service Guide at the customer site after you make a service call.

Preface

About the illustrations in this guide

The illustrations in this guide reﬂect the current shipping version of the ColorPASS at the time of publication. Components shown in these illustrations are subject to change. To receive information about any ColorPASS components that do not match the illustrations in this guide, contact your authorized service/support center.

Terminology and conventions

The terms “replace” and “replacing” are typically used throughout this manual to mean reinstallation of existing components. Install new components only when necessary.

The term “ network administrator” refers to the person responsible for maintaining the network at the customer site.

The term “Control Panel” refers to the area on the front of the ColorPASS, including the green/red activity light, the display window (LCD—liquid crystal display), and the buttons to the right and left of the display window.

The term “side panel” refers to both the plastic and metal pieces of the side panel joined together. The term “plastics” refers to just the plastic piece.

The term “system software” refers to the software installed on the ColorPASS hard disk drive.

The term “10/100/1000BaseT” used throughout this manual refers to 10/100/1000 megabits per/second (Mbps) baseband data transmission over twisted-pair wire.

References to other ColorPASS manuals, such as the Conﬁguration Guide, are displayed in italics.

OTE

The note format highlights important messages and additional information.

The Caution icon indicates a need for special care and safety when handling the equipment.

xii

Precautions

Always observe the following general precautions when installing and servicing the ColorPASS:

• Report any shipping damage.

If there is any evidence of shipping or handling damage to the packing boxes or their contents, save the damaged boxes and parts, call the shipper immediately to ﬁle a claim, and notify your authorized service/support center.

•Never alter an existing network without permission.

The ColorPASS will probably be connected to an existing Local Area Network (LAN) based on Ethernet hardware. The network is the link between the customer’s computer, existing laser printers, and other prepress equipment. Never disturb the LAN by breaking or making a network connection, altering termination, installing or removing networking hardware or software, or shutting down networked devices without the knowledge and express permission of the system or network administrator or the shop supervisor.

•Never assign an IP address in ColorPASS Network Setup.

Only the network administrator should assign an IP address to a network device. Assigning the ColorPASS an incorrect IP address may cause unpredictable errors on any or all devices connected to the network.

• Always disconnect power before opening the ColorPASS.

•Use care when handling parts of the ColorPASS, as some edges on the unit may be sharp. For example, be careful when:

•Accessing the DVD drive (keep the drive door closed when not in use)

•Plugging in cables at the back of the unit

•Removing the panels

•Follow standard electrostatic discharge (ESD) precautions while working on the internal components.

Static is always a concern when servicing electronic devices. It is highly unlikely that the area around the copier and the ColorPASS is static-free. Carpeting, leather-soled shoes, synthetic clothing ﬁbers, silks, and plastics may generate a static charge of more than 10,000 volts. Static discharge is capable of destroying the circuits etched in silicon microchips, or dramatically shortening their life span. By observing standard precautions, you may avoid extra service calls and save the cost of a new board.

When possible, work on a ground-connected antistatic mat. Wear an antistatic grounding strap, grounded at the same place as the antistatic mat. If that is not possible:

•Attach a grounding strap to your wrist. Attach the other end to a good ground.

xiii

Preface

• When you unpack the ColorPASS from the carton for the ﬁrst time, touch a metal area

of the copier to discharge the static on your body.

•Before you remove the side panel(s) and handle internal components, touch a metal

part of the ColorPASS.

• Leave new electronic components inside their antistatic bags until you are ready to

install them. When you remove components from an antistatic bag, place them on a grounded antistatic surface, component-side up.

• When you remove an electronic component, place it into an antistatic bag

immediately. Do not walk across a carpet or vinyl ﬂoor while carrying an unprotected board.

•Do not damage or remove the gaskets afﬁxed to one edge of the side panels and around

the DVD (digital video disk) drive enclosure. The gaskets are designed to reduce possible electromagnetic interference (EMI).

•Handle printed circuit boards by their opposing edges only, and avoid touching the

contacts on the edge of the board.

•Protect the thermal material on the base of the heatsink. If you remove the CPU

cooling assembly (for instance, when transferring the CPU to a new motherboard), avoid touching the thermal material on the base of the heatsink. When setting the heatsink aside, set it base-side-up.

•Never set any liquid on or near the ColorPASS or the copier.

Tools you will need

To install or service the ColorPASS, you should bring the following tools and parts:

• ESD wrist grounding strap and antistatic mat

•Wire cutters

•Needlenose pliers

• #0 and #1 Phillips head screwdrivers (non-magnetic)

•Flathead screwdriver

xiv

You should also bring this guide, documentation for any optional service kits you may be installing, and any technical notes for the ColorPASS.

Chapter 1: Introduction

Features

The ColorPASS adds computer connectivity and highly efﬁcient Adobe PostScript 3 printing capability to copiers. It is optimized for high-speed network communications, processing, rasterization, and printing of continuous tone color and monochrome pages.

Features

The ColorPASS, as an integral part of the customer’s printing system, enables users to:

•Send images over AppleTalk, TCP/IP, and IPX networks to print on

ColorPASS-supported devices.

•Spool print jobs and select a printing priority for each job. Users can control spooled

print jobs sent to the ColorPASS with remote user software running on networked PC and Mac OS computers.

•Print ﬁles in color, gray-scale, and black-and-white.

•Use the copier as a high-resolution color scanner with Fiery Scan

•Use 136 resident fonts (126 Adobe Type 1 PostScript and 10 TrueType), plus two

Adobe Multiple Master fonts used for font substitution when printing PDF ﬁles. Fiery Downloader Font Downloader, can be used to download additional fonts.

•Use built-in ColorWise

Copier

™

or any third-party LaserWriter downloader, such as the Adobe

color management and NetWise

ColorPASS

Networked computers or workstations

™

software.

™

network features.

1-1

IGURE

The ColorPASS is one of several imaging products engineered and manufactured by Electronics for Imaging.

ColorPASS printing system

1-1

Introduction

How the ColorPASS operates

The ColorPASS enables the customer to use a copier as a printer and scanner. Users can print to the ColorPASS from networked PCs running Microsoft Windows, from networked Mac OS computers, and from networked UNIX workstations running TCP/IP.

The custom-designed boards and system software of the ColorPASS are responsible for efﬁcient image processing and printing controls. The main functions of components and software are described in the following paragraphs.

The ColorPASS uses specialized circuit boards, the motherboard, and the copier interface board to process image data for printing and scanning images.

The motherboard includes a 2GHz CPU that controls the image data transfer to and from the copier interface board and runs the interpreter. The interpreter rasterizes the page description ﬁle and then compresses the image pattern into memory.

The interpreter sends compressed raster data through the image frame buffer memory to the copier interface board. The copier interface board decompresses the image data and sends it to the copier through the copier interface cable. The raster data supplied to the laser in the copier charges the drum and renders the ﬁnal image on paper at full copier speed.

High-speed DIMMs (dual in-line memory modules) on the motherboard hold the image data during printing. The ColorPASS is conﬁgured with two 256MB DIMMs for a total of 512MB of memory.

When Fiery Scan uses the copier as a scanner, the ColorPASS acquires red, green, and blue (RGB) image data from the copier, stores it in memory, and transmits it to the computer that requested the scan.

1-2

Print options

External Devices

Keyboard

and Mouse

(Option)

Monitor

Networked computers

User

Interface

Board

HDD

DVD

Parallel Port

PRI_IDE

SEC_IDE

Graphics

Controller

Network Interface

10/100

(Not used)

Network

Interface

10/100/1000

USB

ColorPASS

Motherboard

CPU

RTC

Reset

North Bridge

Memory

Controller

PCI 1PCI 2

133MHz/64-bit

Super

I/O

South Bridge

32-bit I/O

Controller

BIOS

PCI Bus 0

33MHz/33-bit

PCI-X Bus 2 PCI-X Bus 1

66MHz/64-bit

I/O Bridge 64-bit I/O

Controller

Memory

DIMM

Copier

Interface

Board

Print Device

DIMM

Copier

+3.3/+5/±12V DC

Power supply

AC power

1-2

IGURE

ColorPASS functional diagram

Print options

The ColorPASS supports a variety of applications to create and print pages of text and/or images. The ColorPASS operates over a network.

Sending print jobs over a network to the ColorPASS allows users to print documents directly from applications in which they are created. In addition, the ColorPASS offers an efﬁcient way to print ﬁles that have been saved as PostScript, Encapsulated PostScript (EPS), Portable Document Format (PDF), or Tagged Image File Format (TIFF). These ﬁles can be downloaded directly to the ColorPASS.

1-3

Introduction

User software

The following user software is provided on the User Software CD.

Adobe PS Printer Driver Enables users to print to the ColorPASS from Windows

and Mac OS computers; also supports special ColorPASS and PostScript 3 features.

PostScript Printer Description ﬁles (PPDs)

PostScript Screen Fonts (for Mac OS only)

Fiery Downloader Enables users to print PostScript, EPS, PDF, and TIFF

Fiery Spooler™ (Mac OS only)

Fiery Remote Scan Standalone application and plug-in modules for

Files for use with the PostScript printer driver that allow the ColorPASS to appear in popular applications’ Print and Page Setup dialog boxes. The PPD provides information about the ColorPASS and the particular copier model to the application and printer driver.

PostScript screen fonts for the 136 PostScript printer fonts installed on the ColorPASS (126 Adobe Type 1 and 10 TrueType).

ﬁles directly to the ColorPASS without opening the applications in which they were created. Fiery Downloader also enables the user to manage the printer fonts installed on the ColorPASS.

Enables users to view the order and priority of print jobs, customize printer settings for jobs, delete jobs, move jobs between queues, and view job accounting information.

supported TWAIN-compliant application software that enable you to scan images from the copier directly into the application.

1-4

Command WorkStation™ software (Windows only)

Command WorkStation LE software (Macintosh only)

Enables operators to control the ColorPASS functions from Windows 9x/Me/NT/2000/XP/Server 2003 workstations. Command WorkStation supports dongle-protected DocBuilder Pro™ (available as an option; requires Adobe Acrobat, provided on a separate CD). For more information on Command WorkStation, see the Job Management Guide.

Enables operators to control the ColorPASS functions from Mac OS computers. For more information on Command WorkStation LE™, see the Job Management Guide.

User software

Color management ﬁles ColorSync and ICM color management ﬁles that enable

users to maintain consistent color from original artwork to the colors displayed on the monitor to the printed output.

Color reference ﬁles Reference pages that users can print to view the range of

colors available on the ColorPASS. For the most predictable color results, refer to these pages when deﬁning colors in applications.

ColorWise Pro Tools™ Enables users to use calibration and color management

tools. It also enables users to edit and download ICC proﬁles.

Fiery Graphic Arts Package Optional software for calibrating print devices, prooﬁng

print jobs, automating workﬂow, and achieving accurate color print quality. For more information, see the Color Guide and the Printing Guide.

Calibration ﬁles Includes measurement ﬁles and targets for use with

ColorWise Pro Tools.

Fiery WebTools

The ColorPASS can support Internet or intranet access with Fiery WebTools™, which include:

•Status

•WebSpooler

•Installer

•WebLink

•WebScan

For more information on Fiery WebTools, see the user documentation.

1-5

Installation sequence

Chapter 2: Preparing for Installation

This chapter includes the following information:

•Summary of the installation sequence

• Checking the customer site

•Unpacking the ColorPASS

• ColorPASS front and back overview

Installation sequence

Familiarize yourself with this chapter and Chapter 3 of this guide before you attempt an installation. The installation sequence described in this chapter is designed to make your job as easy as possible. Installation problems are easier to avoid and diagnose if you proceed from the component to the system level and verify functionality at each stage. Figure 2-1 on page 2-2 outlines the recommended installation procedure for connecting the ColorPASS to the copier.

Because the ColorPASS is a node on the customer’s computer network, make sure you coordinate your scheduled installation with the network administrator at the customer site. Refer the network administrator to the Conﬁguration Guide for network setup information.

2-1

Preparing for Installation

Copier

Check installation

requirements and verify site

conditions; page 2-3

Connect copier interface cable; page 3-3

Print a Test Page and Conﬁguration page;

page 3-4

ColorPASS

Unpack the ColorPASS,

page 2-5

Initial startup; page 3-1

Mac OS

computersPCcomputers

Network administrator veriﬁes

network operation without the

ColorPASS connected

UNIX

workstations

2-2

Network administrator connects the ColorPASS to

the network and veriﬁes the connection; see page 3-7

and the Conﬁguration Guide

Network administrator conﬁgures Setup

options; see the Conﬁguration Guide

Network administrator installs user software on

networked computers that print to the ColorPASS;

see the Quick Start Guide

Full ColorPASS functionality

IGURE 2-1 Recommended installation steps and references

Checking the customer site

Before you install the ColorPASS, check site conditions and inform the customer of any installation requirements.

Copier model

❑ Is the service mode COPIER>OPTION>REMOTE set to 2?

❑ Is there space near the copier for the ColorPASS?

Make sure that there is space for the ColorPASS. Allow enough space at the back panel for the cables to route easily and at the side panel so that the ColorPASS does not interfere with use of or service to the copier (such as clearing a paper jam). You may need to move the copier away from the wall so that its interface connectors are accessible.

20cm+ (8 in.)

❑ Does the copier require service or adjustments?

Print the copier color test page before you install the ColorPASS. If the copied image indicates that the copier needs adjustment, inform the customer.

After getting approval, complete the copier service needed.

Power

❑ Is there a dedicated, grounded electrical outlet for the ColorPASS near the copier?

Locate the grounded electrical outlet that will supply power to the ColorPASS. You should not run the ColorPASS and the copier on the same circuit. Make sure to use a surge suppressor for the ColorPASS if the customer has provided one.

• Do not use a 3-prong adapter in a 2-hole ungrounded outlet.

• Do not use an extension cord.

• Do not plug the ColorPASS into a circuit with heating or refrigeration equipment

(including water coolers).

• Do not plug the ColorPASS into a switchable wall outlet. Doing so may result in the

ColorPASS being powered off accidentally.

Back panel

ColorPASS

Side panel

2-3

Preparing for Installation

Network

❑ What is the network cable and connection type?

•Unshielded twisted pair for 100/1000BaseT

❑ Is the network connection ready and tested for ColorPASS installation?

To verify that the network is functioning before you attach the ColorPASS:

• Ask the network administrator to print a document on a shared printer over

the network.

• Ask the network administrator to verify the computer and network requirements as

speciﬁed in Quick Start Guide.

System contact person

❑ Will the person responsible for the computers and the network be available at the time

set for installation? Find out the name of the system contact person.

Setting customer expectations

If the site is ready, installation takes about one hour. The customer should be informed of the following:

•Some nodes on the network may be unavailable for up to one hour.

• The copier may be unavailable for up to one hour.

• The network administrator needs to be available during the installation for

network connectivity. Equipment downtime and impact on the network can be minimized if the network

administrator installs a network connector for the ColorPASS and conﬁrms network functionality with the connector in place before the date scheduled for the ColorPASS installation.

• The network administrator should have a networked computer available during the

installation. The appropriate software should already be installed. Documentation for the networked computer and the network operating software should be available.

• The network administrator should install the user software shipped with the

ColorPASS (user documentation is also included) onto networked PC and Mac OS computers that will print to the ColorPASS.

NOTE: This guide covers hardware installation and service. It provides general

information on connecting the ColorPASS to the customer’s network. Network setup and conﬁguration information goes beyond the scope of this guide. For network setup and conﬁguration information, refer the network administrator to the Conﬁguration Guide.

2-4

Unpacking the ColorPASS

The ColorPASS is assembled and shipped from the factory in a box that includes all necessary cables and documentation, as shown in Figure 2-2 on page 2-6.

TO UNPACK THE COLORPASS

1. Open the box and remove the packing material.

You may want to save the original boxes and packing materials if you need to transport the ColorPASS at a later date.

2. Remove the contents from the top container. Inspect the contents for visible damage. The top container should include the following items:

•Bags containing one copier interface cable and one or more AC power cables

(depending on the market region)

•Media package (includes CDs for system software, user software, and user

documentation)

3. Give the media package to the customer or the network administrator.

Let the customer or network administrator know that in order to take full advantage of the ColorPASS, the user software must be installed on computers that will print to the ColorPASS.

4. Set aside the remaining components from the top container.

5. Remove the top container and any packing materials.

Set aside the packing material and note the orientation of the ColorPASS inside the shipping container, in case you need to repack it later.

6. Carefully lift the ColorPASS out of the box.

If you notice shipping damage to any component, be sure to save the shipping container in case the carrier needs to see it. Call the carrier immediately to report the damage and ﬁle a claim, then call your authorized service/support center. Be ready to furnish the serial number printed on the back of the ColorPASS.

2-5

Preparing for Installation

Power cable(s) Copier interface cable

Media package

ColorPASS

IGURE 2-2 Contents of ColorPASS shipping box

2-6

Front and back panels

After unpacking the ColorPASS, familiarize yourself with the front and back panels before you connect it to the copier.

Activity light

Up button Menu button Down button

Front panel

Note: Front panel doors not shown

FIGURE 2-3 Front and back panels

Line selection buttons

Jewel

DVD drive

Power button Reset button

Power cable connector

Mouse (option) Keyboard (option) USB ports (ES-1000) Parallel port (dongle) Serial port (ED-100)

Monitor (option) 10/100/1000BaseT

Not used Empty slot

Empty slot Copier interface board Empty slot Empty slot Empty slot Empty slot

Back panel

2-7

Preliminary checkout

Chapter 3: Connecting the ColorPASS

TO CONNECT POWER AND START THE COLORPASS

Power connector

After you unpack or service the ColorPASS, power on the system and allow it to start completely before you connect the ColorPASS to the copier and the network.

Preliminary checkout

The following procedure describes how to connect power and start the ColorPASS.

1. Connect one end of the AC power cable to the power connector at the back of the ColorPASS and the other end to a wall power outlet.

To open, press here

until the latch clicks

IGURE 3-1 Connecting the power cable

2. Open the doors on the ColorPASS front panel.

Press on the left door until the latch clicks, and then open both doors.

Latch

Left door Right door

FIGURE 3-2 Opening the front panel doors

3-1

Connecting the ColorPASS

3. Power on the ColorPASS by pressing the power button on the front panel.

The power supply automatically senses the correct voltage. Allow startup to proceed without interruption. Do not press any buttons on the Control Panel while the system is starting.

Power button

FIGURE 3-3 Powering on the ColorPASS

4. Wait for the ColorPASS to reach the Idle screen to conﬁrm that the ColorPASS is operating properly.

When the ColorPASS reaches the Idle screen, you are ready to shut down and connect the network and copier interface cables (as described on page 3-3). Setup options should be conﬁgured after making these connections. The network administrator is responsible for conﬁguring Setup according to the network and user environment. For Setup information, refer the network administrator to the Conﬁguration Guide.

Server Name

Idle

52679MB X.0

Info

5. Following a successful startup, shut down the ColorPASS (see page 3-16).

3-2

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