Canon PRO-2000 User Manual

PRO-2000

Online Manual

Printer Functions

Handling and Use of Paper

Changing Settings from Operation Panel/Web Browser

Printer Parts

Network Setting

Adjustments for Better Print Quality

Color Management

Maintenance and Consumables

Specifications

Safety

Basic Printing Workflow

Enhanced Printing Options

Windows Software

Mac OS Software

Managing Print Jobs

Troubleshooting

List of Support Code for Error

English

Contents

Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Printer Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting Device to Printer Directly via Wireless LAN (Direct Connection). . . . . . . . . . . 32

Managing Printer Conveniently Using Quick Utility Toolbox. . . . . . . . . . . . . . . . . . . . . . . . 33

Available Connection Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Managing Printer Status Using Device Management Console. . . . . . . . . . . . . . . . . . . . . . 37

Handling and Use of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Types of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using Paper Other Than Genuine Paper and feed confirmed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings. . . . 46

Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type. . . . 47

Updating paper information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Handling rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Loading Rolls on the Roll Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Loading the Upper Roll on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Loading the Lower Roll on the Roll Unit (Option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Changing the Type of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Specifying the Paper Length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Removing the Upper Roll from the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Removing the Lower Roll from the Roll Unit (Option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Removing Rolls From the Roll Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Feeding Roll Paper Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Keeping Track of the Amount of Roll Paper Left. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Specifying the Ink Drying Time for Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Specifying the Cutting Method for Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Cutting the Leading Edge of Roll Paper Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Reducing Dust from Cutting Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Automatically Switch Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Handling sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Loading Sheets in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Printing From a Desired Starting Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Removing Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Parts of the Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Using the Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Example Basket Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Storing the Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Parts of the Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Switching Roll Unit Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Using the Roll Unit In Take-Up Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Removing Printed Paper from the Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Changing Settings from Operation Panel/Web Browser. . . . . . . . . . . . . . . . . . 133

Operations and Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Checking Instructions During Printer Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Printer Menu Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Menu Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Menu Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Job management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Test print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Device user settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Paper-related settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Auto maintenance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Administrator password setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Setting Administrator Password on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Hard disk settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Special administration mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Printer information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Status Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Changing Printer's Setting Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Changing Settings Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Changeable Setting Items Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Setting Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Registering Printer's Root Certificate to Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Setting Mail Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Receiving Printer Status by E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Top Cover (Inside). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Carriage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Ink Tank Cover (Inside). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Printer Hard Disk Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Checking Free Hard Disk Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Erasing Data on Printer's Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Optional accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Roll Holder Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Stand Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Network Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Another Printer Found with Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Connecting to Another Computer via LAN/Changing from USB to LAN Connection. . . . . . . . . . . . . . . 230

Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows). . . . . . . 247

Changing Network Settings Using Remote UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Sharing the Printer on a Network (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Settings on Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Settings on Client PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Restrictions on Printer Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Connecting Smartphone/Tablet to Printer via Wireless LAN. . . . . . . . . . . . . . . . . . . . . . 254

Connecting Smartphone/Tablet to Printer via Wireless LAN Router. . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Adjustments for Better Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Adjusting the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Adjusting the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Automatic Adjustment to Straighten Lines and Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Manual Adjustment to Straighten Lines and Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Troubleshooting Paper Abrasion and Blurry Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Adjusting Feed Amount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Adjusting Feed Amount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Selecting Feed Amount Adjustment Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Automatic Banding Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Manual Banding Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Fine-Tuning Paper Feed Amount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Adjusting Line Length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Adjusting Vacuum Strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Color Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Color Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Managing Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Performing Color Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Adjustment Types of Color Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Maintenance and Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Checking Ink Tank Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

When to Replace Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Checking for Nozzle Clogging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Replacing the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Replacing the Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Checking the Remaining Maintenance Cartridge Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

When to Replace the Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Cutter Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Cutter Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Replacing the Cutter Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Performing Maintenance Functions from Your Computer (Mac OS). . . . . . . . . . . . . . . . 337

Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Printing a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Adjusting the Paper Feed Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

Cleaning the Printer Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Cleaning Inside the Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Cleaning the Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Other Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Preparing to Transfer the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Reinstalling the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Printer Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

Print Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

Basic Printing Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Printing procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

Printing Options Using Rolls and Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Loading and Printing on Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

Loading and Printing on Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

Printing in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

Printing from Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

Canceling print jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

Canceling Print Jobs from the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404

Canceling Print Jobs from Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

Canceling Print Jobs from Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Pausing Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

Pausing Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Enhanced Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

Printing from Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

Using Roll Unit to Use 2-Level Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

About 2-Level Roll Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

Setting the Paper Rolls in the Printer According to the Intended Use. . . . . . . . . . . . . . . . . . . . . . 426

Printing by Automatically Switching Upper-level and Lower-level Roll Papers. . . . . . . . . . . . . . . 428

How to Switch Paper Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431

Reflect Roll Unit Settings in the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437

Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438

Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440

Printing a Color Document in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

Adjusting Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442

Specifying Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

Optimal Photo Printing of Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447

Adjusting Colors with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448

Printing with ICC Profiles (Specifying an ICC Profile from the Application Software). . . . . . 450

Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver). . . . . . . . . . . . 452

Interpreting the ICC Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453

Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454

Adjusting Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456

Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458

Printing to Oversized Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462

Print Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463

Prints without Edges Based on the Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Printing without Margins to Match Roll Paper Width. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

Printing Full-Size without Margins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469

Changing the Clear Coating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472

Printing Hanging and Horizontal Banners (Large-Format Printing). . . . . . . . . . . . . . . . . . . . . . . . . . . . 474

Printing by Dividing/Joining Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476

Lining Up and Printing Multiple Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477

Printing by Connecting Multiple Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478

Printing Multiple Pages All on One Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480

Printing Document in Center of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482

Printing by Saving Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484

Saving Roll Paper by Rotating Document 90 Degrees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485

Saving Roll Paper by Eliminating Upper and Lower Margins on Document. . . . . . . . . . . . . . . . . 486

Switching the Paper Source to Match the Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487

Cutting Roll Paper after Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489

Printing from Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490

Printing from USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491

Printing Data Saved on USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492

Setting Items for Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495

Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496

Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection). . . . . . . . . . . 497

Windows Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501

Mac OS Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502

Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503

Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504

Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505

Checking Layout in Preview before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506

Registering a Changed Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507

How to Open the Printer Driver Setup Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509

Page Setup Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510

Print Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511

Updating Media Information in Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513

Correcting Media Information in Printer Driver (When Printer Used in Shared Environment). . . . 515

Confirm the Printer Paper Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516

Setting Accounting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517

Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518

Display the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519

Canon IJ Printer Utility3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520

Opening the Canon IJ Printer Utility3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521

Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522

Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523

Description of Print Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524

Quality & Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525

Color Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527

Paper Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530

Page Processing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533

Additional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536

Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537

Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538

Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . . . . . 539

Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540

Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541

Managing Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542

Checking Print Job Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 543

Basic Print Job Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544

Using Printer Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545

Saving Print Jobs on Printer Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547

Managing Job Queue (Deleting or Preempting Other Jobs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550

Managing Pending Jobs (Printing or Deleting Jobs on Hold). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553

Printing Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555

Deleting Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559

Moving Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562

Advanced Print Job Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565

Saving Print Jobs Sent from Sources Other than Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566

Printing without Saving Jobs in Common Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568

Setting Passwords for Personal Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569

Naming Personal Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571

Displaying List of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574

Printing List of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 576

Displaying Details of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577

Renaming Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 580

Printer Hard Disk Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Checking Free Hard Disk Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585

I want to easily create vertical or horizontal banners.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 588

Does this printer support sub-ink tank system?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589

I want to know how to configure roll cutting.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 590

I want to configure so that the roll is cut automatically after waiting for the ink to dry.. . . 591

I want to print borderless (without a border). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 592

I want to know the paper types that can be used in this printer.. . . . . . . . . . . . . . . . . . . . 593

The paper type that I want to print is not displayed on the Touch Screen.. . . . . . . . . . . . 594

What type of function is color calibration?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 595

Can I perform duplex printing?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 596

I want to perform enlargement printing.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 597

Problems Regarding Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598

Clearing Jammed Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599

Clearing a Jammed Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604

Roll paper cannot be inserted into the Paper Feed Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608

Paper cannot be fed automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609

Cannot load sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610

Paper is not cut straight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611

Paper is not cut. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613

The size of clear film cannot be detected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614

Margins are wide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615

When printing on roll paper, the printed surface becomes scratched. . . . . . . . . . . . . . . . . . . . . . . . . . 616

Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 617

The Data lamp on the Control Panel does not light up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 618

The printer does not respond even if print jobs are sent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619

"Filling the ink" is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620

"Agitating the ink" is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621

The Printer Stops During a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622

Printing stops and an error message is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623

The printer ejects blank, unprinted paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624

Problems with the Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625

Printing is faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626

Paper rubs against the printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628

The edges of the paper are dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 630

The surface of the paper is dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632

The back side of the paper is dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 633

Immediately after borderless printing, the trailing edge margin is soiled during regular printing. . . . . . 634

Printed colors are inaccurate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 635

Banding in different colors occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 637

Colors in printed images are uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 639

Image edges are blurred or white banding occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641

The contrast becomes uneven during printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 642

The length of printed images is inaccurate in the feeding direction. . . . . . . . . . . . . . . . . . . . . . . . . . . . 643

Images are printed crooked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 644

Documents are printed in monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 645

Line thickness is not uniform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 646

Lines or colors are misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 647

Borders appear in borderless printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 648

Cannot Print over Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 649

Cannot Connect Printer to Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650

Cannot Print over TCP/IP Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 651

Cannot Print over Bonjour networks (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 652

Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 653

Cannot Find Printer on Check Printer Settings Screen (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . 654

Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen. . . . . . . . . . . . . . . . . . . . 655

Searching Printer by IP Address or Host Name During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 657

Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660

Removing Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 662

The printer does not turn on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663

The printer takes time to start up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664

If the Printer Makes a Strange Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665

Messages advising to check the maintenance cartridge are not cleared. . . . . . . . . . . . . . . . . . . . . . . 667

The printer consumes a lot of ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 668

Printed pages are not collected cleanly in the basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669

When Trim edge first is set, the trimmed paper is drawn into the roll unit. . . . . . . . . . . . . . . . . . . . . . . 670

Ink Level Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671

List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672

1005. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 674

100A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675

100B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 676

100E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677

100F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678

1012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679

1018. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 680

1019. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 681

1021. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 682

1022. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683

1023. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 684

1024. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 685

1025. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 687

1051. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 688

1052. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 689

1054. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 690

1055. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 691

1056. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 692

1057. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 693

1061. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 694

1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695

1201. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 696

1210. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 697

1213. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 698

1214. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 699

1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700

1306. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 701

1317. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702

1318. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 703

1322. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704

1323. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705

1324. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 706

1325. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707

1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 708

1403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 709

1408. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 710

1409. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711

140A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712

140B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 713

140C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 714

140F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 715

1477. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 716

1478. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 717

1480. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 718

1481. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719

1485. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720

1492. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 721

1494. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 722

1495. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723

1500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 724

1551. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 725

1552. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 726

1570. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 727

1571. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 728

1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 729

168B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 730

1720. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731

1721. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 732

1722. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733

1730. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 734

1731. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 735

1752. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 736

1753. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 737

1756. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 738

1757. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 739

1875. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740

2001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 741

2002. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 742

2130. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 743

2131. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 744

2132. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 745

3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 746

3001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 747

3101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 748

3200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 749

3201. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 750

3250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 751

3306. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 752

3311. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 753

3312. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 754

3313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 755

3314. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 756

3315. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 757

3316. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 758

3317. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 759

3330. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760

3331. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 761

3332. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 762

3333. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 763

3334. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764

3335. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 765

3336. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 766

3340. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 767

3341. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 768

3350. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 769

3351. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 770

3352. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 771

3414. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 772

3415. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 773

3416. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 774

3417. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 775

3418. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 776

3419. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 777

3420. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 778

3421. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 779

3422. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 780

3423. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 781

3424. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 782

4107. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 783

4111. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 784

4112. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 785

4113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 786

4114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 787

4115. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 788

4116. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 789

4117. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 790

4118. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 791

4119. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 792

4120. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 793

4121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794

4801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 795

4900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 796

4901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 797

4903. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 798

4905. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 799

4910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800

4911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801

4913. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 802

4920. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 803

4922. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 805

4924. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 806

4925. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 807

4926. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 808

4927. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 809

4931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810

4932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 811

4933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812

4934. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813

4935. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814

4950. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 815

4951. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 816

4952. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 817

4953. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818

4954. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 819

4955. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 820

4956. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 821

4957. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 822

4959. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 823

5106. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 824

5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 825

5A60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 826

5A61. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 827

5B16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 828

5B20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 829

5B21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830

5C00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 831

6502. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 832

6700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 833

6702. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 834

6820. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 835

6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 836

6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 837

6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 838

6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 839

6911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 840

6920. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 841

6921. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 842

6930. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843

6931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 844

6932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 845

6933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 846

6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 847

6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 848

6942. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 849

6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 850

6944. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 851

6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 852

6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 853

7001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 854

7003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 855

7004. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 856

7050. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 857

7051. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 858

7052. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 859

8200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 860

9000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 861

9110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 862

B20A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 863

B510. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 864

Using This Online Manual

Symbols Used in This Document
Touch-enabled Device Users (Windows)

Symbols Used in This Document

Warning

Instructions that, if ignored, could result in death or serious personal injury caused by incorrect
operation of the equipment. These must be observed for safe operation.

Caution

Instructions that, if ignored, could result in personal injury or material damage caused by incorrect
operation of the equipment. These must be observed for safe operation.

Important

Instructions including important information. To avoid damage and injury or improper use of the
product, be sure to read these indications.

Note

Instructions including notes for operation and additional explanations.

Basics

Instructions explaining basic operations of your product.

Note

• Icons may vary depending on your product.

Touch-enabled Device Users (Windows)

For touch actions, you need to replace "right-click" in this document with the action set on the operating
system. For example, if the action is set to "press and hold" on your operating system, replace "right-click"
with "press and hold."

19

Trademarks and Licenses

• Microsoft is a registered trademark of Microsoft Corporation.

• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
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• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.

• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.

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registered in the U.S. and other countries. App Store, AirPrint and the AirPrint logo are trademarks of
Apple Inc.

• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.

• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Play, Google Drive,
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• Adobe, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are
either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or
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• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.

• Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its
subsidiaries and/or affiliates in the USA and/or other countries.

Note

• The formal name of Windows Vista is Microsoft Windows Vista operating system.

Copyright (c) 2003-2004, Apple Computer, Inc. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided
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BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER
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20

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23

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24

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25

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---- Part 7: Fabasoft R&D Software GmbH & Co KG copyright notice (BSD) -----

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26

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SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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MIT License

27

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

The following applies only to products supporting Wi-Fi.

(c) 2009-2013 by Jeff Mott. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

28

Enter keywords in the search window and click (Search).

You can search for target pages in this guide.

Entry example: "(your product's model name) load paper"

Search Tips

You can search for target pages by entering keywords in the search window.

Important

This function may not be available in some countries/regions.

•

Note

The displayed screen may vary.

•
When searching from this page without entering your product's model name or your application's name,

•
all products supported by this guide will be considered for the search.
If you want to narrow down the search results, add your product's model name or your application's
name to the keywords.

Searching for Functions

•

Enter your product's model name and a keyword for the function you want to learn about

Example: When you want to learn how to load paper
Enter "(your product's model name) load paper" in the search window and perform a search

Troubleshooting Errors

•

Enter your product's model name and a support code

Example: When the following error screen appears
Enter "(your product's model name) 1003" in the search window and perform a search

29

Note

• The displayed screen varies depending on your product.

• Searching for Application Functions

Enter your application's name and a keyword for the function you want to learn about

Example: When you want to learn how to print collages with My Image Garden
Enter "My Image Garden collage" in the search window and perform a search

• Searching for Reference Pages

Enter your model name and a reference page title*
* You can find reference pages more easily by entering the function name as well.

Example: When you want to browse the page referred to by the following sentence on a scanning
procedure page
Refer to "Color Settings Tab" for your model from Home of the Online Manual for details.
Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a
search

30

Printer Functions

Connecting Device to Printer Directly via Wireless LAN (Direct Connection)

Managing Printer Conveniently Using Quick Utility Toolbox

Available Connection Methods

Managing Printer Status Using Device Management Console

31

Connecting Device to Printer Directly via Wireless LAN (Direct
Connection)

The printer supports "direct connection" in which you can connect to the printer wirelessly from devices (e.g.
smartphone, or tablet) without a wireless router.

Switch to "direct connection" to print wirelessly.

Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)

32

Managing Printer Conveniently Using Quick Utility Toolbox

Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click.
After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick
Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and
doing other management tasks.

Refer to the following for details.

Quick Utility Toolbox Guide (Windows)
Quick Utility Toolbox Guide (Mac OS)

33

Available Connection Methods

The following connection methods are available on the printer.

Wireless Connection

• With a wireless router

• Without a wireless router

Wired Connection

USB Connection

Wireless Connection

There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method
is to connect using a wireless router, and the other method is to connect without using a wireless router.

The two connection methods cannot be used at the same time.

34

If you have a wireless router, we recommend you use the method described in Connection Using a
Wireless Router.

When connecting another device while a device is already connected to the printer, connect it using the
same connection method as the connected device.

If you connect using a different connection method, the connection to the device in use will be disabled.

• Connection Using a Wireless Router

◦ Connect the printer and a device using a wireless router.
◦ Connection methods vary depending on the wireless router type.
◦ You can change network settings such as the SSID and security protocol on the printer.

◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is

displayed in the device's screen, you can connect the device to the printer using the wireless
router.

• Connection without Using a Wireless Router

◦ Connect the printer and a device without using a wireless router. Connect the device and the

printer directly using the printer's direct connection.

◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the

direct connection, the connection between the device and wireless router will be disabled. In that
case, the connection of the device may switch to a mobile data connection automatically
depending on your device. Transmission fees for connecting to the Internet using a mobile data
connection apply.

◦ In the direct connection, you can connect up to five devices at the same time. If you try to connect

another device while five devices are already connected, disconnect a device you do not use and
configure settings again.

◦ Network settings such as the SSID and security protocol are specified automatically.

35

Wired Connection

Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable.

USB Connection

Connect the printer and a computer with a USB cable. Prepare a USB cable.

Restrictions

(Appears in a new window)

36

Managing Printer Status Using Device Management Console

Device Management Console is software for checking the printer status or color calibrating the printer.

Use Device Management Console to:

• Check the status of a printer connected via a network or USB.

• E-mail the administrator in case of a printer warning or error.

• Identify the color calibration status or perform color calibration.

Refer to the following for details.

Device Management Console Guide (Windows)
Device Management Console Guide (Mac OS)

37

Handling and Use of Paper

Paper

Types of Paper

Paper Sizes

Using Paper Other Than Genuine Paper and feed confirmed Paper

Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using

Existing Settings

Printing on Paper Other Than Genuine Paper and feed confirmed Paper by

Adding a Media Type

Paper Information List

Updating paper information

Handling rolls

Loading Rolls on the Roll Holder

Loading the Upper Roll on the Printer

Loading the Lower Roll on the Roll Unit (Option)

Changing the Type of Paper

Specifying the Paper Length

Removing the Upper Roll from the Printer

Removing the Lower Roll from the Roll Unit (Option)

Removing Rolls From the Roll Holder

Clearing Jammed Roll Paper

Feeding Roll Paper Manually

Keeping Track of the Amount of Roll Paper Left

Specifying the Ink Drying Time for Rolls

Specifying the Cutting Method for Rolls

Cutting the Leading Edge of Roll Paper Automatically

Reducing Dust from Cutting Rolls

Roll Holder Set

38

Automatically Switch Rolls

Handling sheets

Loading Sheets in the Printer

Changing the Type of Paper

Printing From a Desired Starting Point

Removing Sheets

Clearing a Jammed Sheet

Basket

Parts of the Basket

Using the Basket

Example Basket Configurations

Storing the Basket

Roll Unit

Parts of the Roll Unit

Roll Unit

Switching Roll Unit Modes

Using the Roll Unit In Take-Up Mode

Removing Printed Paper from the Roll Unit

Media Configuration Tool Guide

39

Paper

Types of Paper

Paper Sizes

Using Paper Other Than Genuine Paper and feed confirmed Paper

Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings

Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type

Paper Information List

Updating paper information

40

Types of Paper

The following media types are supported by the printer. For details on the media types supported by the
printer, see "Paper Information List."

• Plain Paper

• Coated Paper

• Photo Paper

• Glossy Paper

• Proofing Paper

• CAD-dedicated Paper Etc.

The Paper Information List includes the following information.

• Types of paper

• Paper handling

• Paper product specifications

• Use precautions

• Setting of printer driver, control panel etc.

Note

• For instructions on using paper not included in the Paper Information List, see "Using Paper Other Than

Genuine Paper and feed confirmed Paper."

• Method of Updating Supported Paper
Paper that is supported by the printer may be newly released on the Canon website.

To use newly released paper, register the latest paper information on the printer with the Media
Configuration Tool. (See "Updating paper information.")

Important

• Even if you are not using the printer driver, you should install the Media Configuration Tool in order
to register the media types for your region in the printer.

(See "Media Configuration Tool Guide" (Windows).)

(See "Media Configuration Tool Guide" (Mac OS).)

41

Paper Sizes

Rolls

Rolls that meet the following conditions are supported.

• Outer diameter is 6.7 in (170 mm) or less

• Inner diameter of paper core: 2 or 3 inches

• Printing side out

Roll Width Printer Driver Roll Paper Width Settings Borderless Printing (*1)

609.6 mm (24.00 in) 24-in. Roll (609.6mm) Recommended

594.0 mm (23.39 in) ISO A1/A2 Roll (594.0mm) Recommended

515.0 mm (20.28 in) JIS B2/B3 Roll (515.0mm) Recommended

431.8 mm (17.00 in) 17-in. Roll (431.8mm) Recommended

420.0 mm (16.54 in) ISO A2/A3 Roll (420.0mm) Possible(*2)

406.4 mm (16.00 in) 16-in. Roll (406.4mm) Possible(*2)

355.6 mm (14.00 in) 14-in. Roll (355.6mm) Recommended

329.0 mm (12.95 in) A3+ Roll (329.0mm) Possible(*2)

300.0 mm (11.81 in) 300mm Roll (300.0mm) Possible(*2)

297.0 mm (11.69 in) ISO A3/A4 Roll (297.0mm) Possible(*2)

257.0 mm (10.12 in) JIS B4 Roll (257.0mm) Possible(*2)

254.0 mm (10.00 in) 10-in. Roll (254.0mm) Recommended

203.2 mm (8.00 in) 8-in. Roll (203.2mm) Possible(*2)

*1:For details on media types that can be used for borderless printing, see "Paper Information List."

*2:As opposed to standard borderless printing, there will be a small margin on the left and right because the paper

width is set a little bit smaller than the width of the document.

Sheets

Sheets of the following sizes are supported.

Paper Sizes Dimensions

ISO A1 594.0 × 841.0 mm (23.39 × 33.11 in)

ISO A2 420.0 × 594.0 mm (16.54 × 23.39 in)

ISO A2+ 431.8 × 609.6 mm (17.00 × 24.00 in)

42

Paper Sizes Dimensions

ISO A3 297.0 × 420.0 mm (11.69 × 16.54 in)

ISO A3+ 329.0 × 483.0 mm (12.95 × 19.02 in)

ISO A4 210.0 × 297.0 mm (8.27 × 11.69 in)

ISO B2 500.0 × 707.0 mm (19.69 × 27.83 in)

ISO B3 353.0 × 500.0 mm (13.90 × 19.69 in)

ISO B4 250.0 × 353.0 mm (9.84 × 13.90 in)

JIS B2 515.0 × 728.0 mm (20.28 × 28.66 in)

JIS B3 364.0 × 515.0 mm (14.33 × 20.28 in)

JIS B4 257.0 × 364.0 mm (10.12 × 14.33 in)

22"x34"(ANSI D) 558.8 × 863.6 mm (22.00 × 34.00 in)

17"x22"(ANSI C) 431.8 × 558.8 mm (17.00 × 22.00 in)

11"x17"(Ledger) 279.4 × 431.8 mm (11.00 × 17.00 in)

13"x19"(Super B) 330.2 × 482.6 mm (13.00 × 19.00 in)

Letter(8.5"x11") 215.9 × 279.4 mm (8.50 × 11.00 in)

Legal(8.5"x14") 215.9 × 355.6 mm (8.50 × 14.00 in)

24"x36"(ARCH D) 609.6 × 914.4 mm (24.00 × 36.00 in)

18"x24"(ARCH C) 457.2 × 609.6 mm (18.00 × 24.00 in)

12"x18"(ARCH B) 304.8 × 457.2 mm (12.00 × 18.00 in)

9"x12"(ARCH A) 228.6 × 304.8 mm (9.00 × 12.00 in)

DIN C2 458.0 × 648.0 mm (18.03 × 25.51 in)

DIN C3 324.0 × 458.0 mm (12.76 × 18.03 in)

DIN C4 229.0 × 324.0 mm (9.02 × 12.76 in)

20"x24" 508.0 × 609.6 mm (20.00 × 24.00 in)

18"x22" 457.2 × 558.8 mm (18.00 × 22.00 in)

14"x17" 355.6 × 431.8 mm (14.00 × 17.00 in)

12"x16" 304.8 × 406.4 mm (12.00 × 16.00 in)

10"x12" 254.0 × 304.8 mm (10.00 × 12.00 in)

10"x15" 254.0 × 381.0 mm (10.00 × 15.00 in)

43

Paper Sizes Dimensions

8"x10" 203.2 × 254.0 mm (8.00 × 10.00 in)

US Photo 16"x20" 406.4 × 508.0 mm (16.00 × 20.00 in)

Poster 20"x30" 508.0 × 762.0 mm (20.00 × 30.00 in)

13"x22" 329.0 × 558.0 mm (12.95 × 21.97 in)

Poster 300x900mm 300.0 × 900.0 mm (11.81 × 35.43 in)

Custom Paper Size 8.00 × 8.00 in (203.2 × 203.2 mm) to 24.02 × 70.87 in (610.0 × 1800.0 mm)

Note

• For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or
"Setting Paper Dimensions (Custom Size)" (Mac OS).

• Borderless printing is not supported on sheets.

44

Using Paper Other Than Genuine Paper and feed confirmed Paper

When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use
paper that meets the following conditions.

Note

• For Canon genuine paper/feed confirmed paper, see "Paper Information List."

• Paper where the size is described in "Paper Sizes" (See "Paper Sizes.")

• Paper where the thickness is described in "Paper Thickness" in "Specifications" (See "Specifications.")

• Paper where bleeding and ink overflow does not occur when printing

• Paper that does not warp severely when loading the paper or printing

Important

• If you use paper other than Canon genuine paper and feed confirmed paper, Canon provides absolutely
no guarantees regarding print quality or paper feed properties. For Canon genuine paper/feed
confirmed paper, see "Paper Information List."

After loading the paper in the printer, select the media type in the control panel and printer driver and then
perform the printing. For the media type, you can select easily from existing settings or you can create and
use settings for the paper you are using.

Printing Using Existing Settings

You can print easily by selecting from existing settings provided in the printer control panel and printer
driver. (See "Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing

Settings.")

Printing Using Additional Settings

You can use the Media Configuration Tool function for adding custom paper to create settings suitable for
non-Canon genuine paper/feed confirmed paper and add as a new media type to the printer's Control
Panel and the printer driver for printing. (See "

confirmed Paper by Adding a Media Type.")

Printing on Paper Other Than Genuine Paper and feed

45

Printing on Paper Other Than Genuine Paper and feed confirmed
Paper Using Existing Settings

You can easily print on paper other than genuine Canon paper and feed confirmed paper without making
complicated settings by selecting the existing settings provided in the printer control panel and printer driver
depending on the media type you are using. The existing settings consist of general-purpose paper settings
provided for different media types.

Important

• The Canon genuine paper settings provided in the printer control panel and printer driver are optimized
for Canon genuine paper. If these settings are selected for printing on paper other than Canon genuine
paper, the ink may bleed or the print head may rub against the paper. To easily print on paper other
than Canon genuine paper and feed confirmed paper, we recommend that you select one of the
following general-purpose paper settings.

Note

• For an overview of the media types, see "Types of Paper."

• For instructions on selecting the media type with the control panel, see "Types of Paper". For
instructions on selecting the media type with the printer driver, see "How to Open the Printer Driver
Setup Window" (Windows) or "How to Open the Printer Driver Setup Window" (Mac OS).

Choosing General-Purpose Paper Settings

These settings anticipate a wide variety of paper other than Canon genuine paper and feed confirmed
paper, and, therefore, these settings make it difficult for bleeding ink and print head rubbing to occur. For
details on the relationships between the conditions of paper other than Canon genuine paper and feed
confirmed paper and the media type to select, see "Paper Information List."

Note

• If you cannot obtain the desired results by selecting the general-purpose paper settings, use the
custom paper adding function in Media Configuration Tool to create settings suitable for the paper
you are using. For details, see "Printing on Paper Other Than Genuine Paper and feed confirmed

Paper by Adding a Media Type."

46

Printing on Paper Other Than Genuine Paper and feed confirmed
Paper by Adding a Media Type

Media Configuration Tool provides a function for adding custom paper for better print quality and improved
paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than
when printing with general-purpose settings. You can use this function to configure settings such as the
amount of ink used and the height of the print head according to the characteristics of the paper being used,
and thereby realize higher print quality. Also, you can add the settings created with this function as a new
media type to the printer control panel and printer driver.

For details on Media Configuration Tool, refer as follows.

• Media Configuration Tool Guide (Windows)

• Media Configuration Tool Guide (Mac OS)

Important

• For details on how to select the added media type in the control panel, see "Changing the Type of

Paper."

• You can select the media type to be used in printing from Media Type in the Main sheet (Windows)
or Quality & Media (Mac OS) in the printer driver. For details, see "Main Tab Description"
(Windows) or "Quality & Media" (Mac OS).

• We recommend that you use an ICC profile created using commercially available profile creation
software to perform color management accurately on paper other than Canon genuine paper and
feed confirmed paper. You can register the ICC profile you created when creating a custom paper
with Media Configuration Tool.

(See "Adding Custom Paper" (Windows).)

(See "Adding Custom Paper" (Mac OS).)

47

Updating paper information

You can update the printer's media information to the latest information by applying the latest version of the
Media Information File.

For details on the procedure for applying the Media Information File, refer to the following.

• Media Configuration Tool Guide (Windows)

• Media Configuration Tool Guide (Mac OS)

Important

• If you are using the Media Configuration Tool, the new Media Information File is downloaded
automatically when released on the Canon website. A computer connected to the Internet is
required to download the Media Information File.

48

Handling rolls

Loading Rolls on the Roll Holder

Loading the Upper Roll on the Printer

Loading the Lower Roll on the Roll Unit (Option)

Changing the Type of Paper

Specifying the Paper Length

Removing the Upper Roll from the Printer

Removing the Lower Roll from the Roll Unit (Option)

Removing Rolls From the Roll Holder

Feeding Roll Paper Manually

Keeping Track of the Amount of Roll Paper Left

Specifying the Ink Drying Time for Rolls

Specifying the Cutting Method for Rolls

Cutting the Leading Edge of Roll Paper Automatically

Reducing Dust from Cutting Rolls

Roll Holder Set

Automatically Switch Rolls

49

Loading Rolls on the Roll Holder

When printing on roll paper, attach the roll paper to the Roll Holder.

Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch
Paper Core Attachment to the Roll Holder and holder stopper.

Caution

• Set the roll on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a
roll may cause injury.

Important

• When handling the roll, be careful not to soil the printing surface. This may affect the printing quality.
We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.

• Cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise, it may cause feeding
problems and affect the printing quality. Be careful not to cut through any barcodes printed on the roll.

• Align the edges of the paper on both ends of the roll. This may cause feeding problems.

Note

• For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information
List".

1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B),

remove holder stopper from Roll Holder.

50

Important

Do not use the roll holder for feeding paper with the spacer (A) removed from the flange. It will

•
result in the paper being sent askew.

2.

If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder
holes (B) and insert firmly.

3.

With leading edge of roll paper facing forward as shown, insert Roll Holder from right side of
roll. Insert firmly until roll paper touches flange (A) of Roll Holder.

51

Important

When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the

•
Roll Holder.

4.

If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper.

Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly.

5.

Insert holder stopper from left into Roll Holder as shown, and while holding in position (B),
push firmly until holder stopper flange (A) touches roll paper. Lift holder stopper lever (C)
from shaft to lock.

52

Loading the Upper Roll on the Printer

Follow these steps to load rolls in the printer.

Important

• Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be
advanced correctly when you turn the printer on.

• Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these
areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.").

Note

• When using the optional roll unit, you can also load roll paper on the roll unit separately from the printer
that is described here. (See "Loading the Lower Roll on the Roll Unit (Option).")

1.

Tap paper settings display area on Home screen of touch screen.

Note

• If the Home screen does not appear, tap the Home button.

2.

Tap area.

3.

Tap Load paper. or Replace paper, check message that appears, and then tap Yes.

Note

•

If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 1 (Upper),
a message is shown requesting you to remove it.

After following the instructions on the screen to remove the paper, redo the operation.

•

If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a
message asking you whether or not to change paper is displayed.

Tap Replace paper, remove the paper, and go to the next step.

4. Open top cover and lift output guide.

53

5.

Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll
holder slot left and right guide grooves (B), and load.

Caution

• Be careful not to drop the roll and hurt yourself when loading it.

• Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when
loading the roll paper.

Important

•

If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel,
remove the tape or paper band before loading the roll paper into the roll holder slot.

If you load the paper into the roll holder slot with the leading edge secured, only part of the roll
paper is fed to the paper feed slot, resulting in damage to the roll paper.

Note

•

For the procedure for attaching the roll paper to the Roll Holder, see "Loading Rolls on the Roll

Holder."

54

6. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly
beneath it, and feed roll paper until you hear a sound.

Important

• If the roll paper has become unwound, remove the slack before loading the roll paper.

• When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is
separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to
the roll, the roll paper will be damaged.

• Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect
the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the
printing surface.

• If the paper is wrinkled or warped, straighten it out before loading it.

• Load the roll so that there is no gap between the right edge of the paper and the Roll Holder.

•

Depending on the paper, the roll paper may be scratched when being fed and not feed well. In this
case, you must feed the paper manually after setting Paper retention setting to Release on the
touch screen. Lift the release lever, advance the roll paper until its leading edge appears on
platen, lower the release lever, and then proceed to the next step. However, if Paper retention
setting is set to Release, automatic switching of the upper and lower rolls is not possible.

7. Lower output guide.

55

8.

Close top cover.

9.

Tap Start feeding.

The paper is now advanced.

10.

Once paper feeding starts, you will need to do the following, based on the Manage
remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of

the Amount of Roll Paper Left.")

Manage re-

maining roll

amount

Disable Printed A menu for selecting the media type appears on the touch

Enable Printed The type and amount of paper left is automatically detected

Barcodes Printer Operation After the Paper is Fed

screen.

Not prin­ted

Not prin­ted

Operate the touch screen and select the media type to be used.

based on the barcode printed on the roll.

There is no need to specify the type and length of the paper.

A menu for selection of the media type and length is shown on
the touch screen.

Operate the touch screen, select the media type to be used, and
enter its length.

Important

•

Cut the edge of the roll using the Cut paper function if the edge is creased or soiled. (See
"

Specifying the Cutting Method for Rolls.")

56

• When selecting the media type on the touch screen, make sure the media type set in the printer
driver and the media type loaded on the printer match.

Note

• For details on media types that you can select, see "Paper Information List."

•

Adjusting the printhead alignment with the type of paper to be used in printing may enhance
printing quality. (See "Automatic Adjustment to Straighten Lines and Colors.")

57

Loading the Lower Roll on the Roll Unit (Option)

Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)).

Important

• Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be
advanced correctly when you turn the printer on.

• Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these
areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.").

• If using the roll unit as the feed device, depending on the basket position, the ejected roll paper's cut
end enters the roll unit and may cause a paper jam or affect the print quality when set to "Borderless
Printing" or "Trim Edge First" when loading the paper. In this case, change the basket position, and then
print. (See "Example Basket Configurations.")

1.

Tap paper settings display area on Home screen of touch screen.

Note

• If the Home screen does not appear, tap the Home button.

2.

Tap area.

3.

Tap Load paper. or Replace paper, check message that appears, and then tap Yes.

Note

•

If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 1 (Upper),
a message is shown requesting you to remove it.

After following the instructions on the screen to remove the paper, redo the operation.

•

If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a
message asking you whether or not to change paper is displayed.

Tap Replace paper, remove the paper, and go to the next step.

4. Change Roll Holder Lock switch on roll unit to release position.

58

5.

Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll
holder slot left and right guide grooves (B), and load.

Caution

•

Be careful not to drop the roll and hurt yourself when loading it.

•

Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when
loading the roll paper.

59

Important

• If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel,
remove the tape or paper band before loading the roll paper into the roll holder slot.

If you load the paper into the roll holder slot with the leading edge secured, only part of the roll
paper is fed to the paper feed slot, resulting in damage to the roll paper.

Note

For the procedure for attaching the roll paper to the Roll Holder, see "Loading Rolls on the Roll

•

Holder."

Change Roll Holder Lock switch on roll unit to locked position.

6.

Change feed flap switch on top of roll unit to feed icon position on the left.

7.

60

8. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly
beneath it, and feed roll paper until you hear a sound.

Important

• If the roll paper has become unwound, remove the slack before loading the roll paper.

• When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is
separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to
the roll, the roll paper will be damaged.

• Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect
the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the
printing surface.

• If the paper is wrinkled or warped, straighten it out before loading it.

• Load the roll so that there is no gap between the right edge of the paper and the Roll Holder.

•

Depending on the paper, the roll paper may be scratched when being fed and not feed well. In this
case, you must feed the paper manually after setting Paper retention setting to Release on the
touch screen. Lift the release lever, advance the roll paper until its leading edge appears on
platen, lower the release lever, and then proceed to the next step. However, if Paper retention
setting is set to Release, automatic switching of the upper and lower rolls is not possible.

61

9. Tap Start feeding.

The paper is now advanced.

10. Once paper feeding starts, you will need to do the following, based on the Manage
remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of

the Amount of Roll Paper Left.")

Manage re-

maining roll

amount

Disable Printed A menu for selecting the media type appears on the touch

Enable Printed The type and amount of paper left is automatically detected

Barcodes Printer Operation After the Paper is Fed

screen.

Not printed

Not printed A menu for selecting the media type and length appears on the

Tap media type loaded.

based on the barcode printed on the roll.

There is no need to specify the type and length of the paper.

touch screen.

After tapping the media type loaded, enter the length of the pa­per loaded on the touch screen.

Important

• Cut the edge of the roll using the Cut paper function if the edge is creased or soiled. (See

"Specifying the Cutting Method for Rolls.")

When selecting the media type on the touch screen, make sure the media type set in the printer

•
driver and the media type loaded on the printer match.

Note

• For details on media types that you can select, see "Paper Information List."

•

Adjusting the printhead alignment with the type of paper to be used in printing may enhance
printing quality. (See "Automatic Adjustment to Straighten Lines and Colors.")

62

Changing the Type of Paper

Follow these steps to change the type of paper specified on the printer after you have loaded paper.

If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the
media type selected before Enable was set is selected automatically, eliminating the need to set the media
type. (See "Using the Same Type of Paper Regularly.")

Important

• For best printing results, the printer fine-tunes the print head height and the feed amount for each type
of paper. Be sure to select the type of paper to use correctly before printing.

• Because the printer fine-tunes the feed amount for each type of paper, the margins and the size of
printed images may vary depending on the type of paper used. If margins and the size of images are
not as you expected, adjust the paper feed amount.

(See "Adjusting Feed Amount.")

• Rolls and sheets have different printing areas, and sheets having a larger bottom margin than rolls.

(See "Print Area.")

Changing the Type of Paper

Note

• When you load roll paper, a menu for selecting the media type appears on the touch screen. Tap the
media type.

If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to
Enable, specify the roll length after selecting the media type. (See "Specifying the Paper Length.")

1.

Tap paper settings display area on Home screen of touch screen.

Note

•

If the Home screen does not appear, tap the Home button.

2. Tap paper feed slot where paper whose type you want to change is loaded.

63

3. Tap Paper settings.

4. Tap Type.

5. Tap media type of roll paper loaded in printer.

Important

• Be sure to select the correct paper type. If this setting does not match the loaded paper, it may
cause feed errors and affect printing quality.

Note

For details on media types, see "Paper Information List." At the factory default settings, Plain

•
Paper is selected for the media type.

When the release lever is operated, the settings automatically return to the last selected media

•
type.

Using the Same Type of Paper Regularly

Configure this setting so that current media type settings will be automatically selected when you load the
same type of paper later.

1.

Tap Device settings on Home screen of touch screen.

Note

•

If the Home screen does not appear, tap the Home button.

2.

Tap Paper-related settings.

3. Tap Keep media type.

4. Tap Enable.

64

Note

• The specified media type setting is updated in the following situations.

• When using sheets, if you send a print job before loading a sheet, the media type setting is
updated to match the type of paper specified by the print job.

• If a barcode is printed on the roll paper and you have set Manage remaining roll amount to
Enable in the operation panel menu, the media type setting is updated to match the media type
specified by the barcode.

• To change the media type setting, see "Changing the Type of Paper."

65

Specifying the Paper Length

When changing the length of paper after the paper has been advanced, specify the length as follows.

Note

• Specify the roll paper length when you have set Manage remaining roll amount to Enable. (See

"Keeping Track of the Amount of Roll Paper Left.")

1.

Tap paper settings display area on Home screen of touch screen.

Note

• If the Home screen does not appear, tap the Home button.

2.

Tap paper feed slot where paper whose length you want to change is loaded.

3.

Tap Paper settings.

4.

Tap Length.

5.

Enter roll paper length.

Specify the roll length as follows.

1.

Tap the gray numerical input field.

2.

Tap the keypad appearing on the touch screen, enter the roll paper length, and then tap OK.

3.

Check the entered length and tap OK.

66

Removing the Upper Roll from the Printer

Remove rolls from the printer as follows.

Note

• If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired

position. (See "Specifying the Cutting Method for Rolls.")

1.

Tap paper settings display area on Home screen of touch screen.

Note

• If the Home screen does not appear, tap the Home button.

2.

Tap area.

3.

Tap Remove paper.

4.

Tap Yes.

The roll is rewound.

Important

•

If Manage remaining roll amount is set to Enable in the operation panel menu, a barcode is
printed on the leading edge of the roll paper.

Do not remove the roll before the barcode is printed. You will be unable to keep track of the
amount of roll paper left. (See "Keeping Track of the Amount of Roll Paper Left.")

5.

Open top cover and lift output guide.

67

6.

Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll.

7.

Hold Roll Holder by its flanges (A) and remove from roll holder slot.

Note

•

For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll

Holder."

8. Lower output guide and close top cover.

68

Note

• To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer."

• Clean inside the top cover before loading paper.

(See "Cleaning Inside the Top Cover.")

69

Removing the Lower Roll from the Roll Unit (Option)

Follow these steps to remove roll paper from the roll unit.

Note

• If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired

position. (See "Specifying the Cutting Method for Rolls.")

1.

Tap paper settings display area on Home screen of touch screen.

Note

• If the Home screen does not appear, tap the Home button.

2.

Tap area.

3.

Tap Remove paper.

4.

Check touch screen message and tap Yes.

The roll is rewound.

Important

•

If Manage remaining roll amount is set to Enable in the operation panel menu, a barcode is
printed on the leading edge of the roll paper.

Do not remove the roll before the barcode is printed. You will be unable to keep track of the
amount of roll paper left. (See "Keeping Track of the Amount of Roll Paper Left.")

5.

Using both hands, rotate roll holder in direction of arrow to rewind roll paper.

70

Change Roll Holder Lock switch on roll unit to release position.

6.

7.

Hold roll holder by its flanges (A) and remove from roll holder slot.

71

Note

For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll

•

Holder."

• To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer."

72

Removing Rolls From the Roll Holder

1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B),
remove holder stopper from roll holder.

2.

Remove roll holder from roll paper.

3.

To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment.

• roll holder Side

• holder stopper Side

73

Important

• Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If

paper is not stored properly, the printing surface may become scratched, which may affect the printing
quality when you use it again.

74

Feeding Roll Paper Manually

After feeding the roll paper, you can move it forward and back.

1. Tap paper settings display area on Home screen of touch screen.

Note

• If the Home screen does not appear, tap the Home button.

2.

Tap or area.

3.

Tap Feed/cut.

4.

Tap or touch Advance and Rewind to move roll paper forward or back.

Note

Tapping Advance or Rewind moves the roll paper approximately 0.04 inches (1 mm).

•

Touching Advance or Rewind moves the roll paper until you release the key. If "Cannot advance
the paper any more." appears on the touch screen, release the key.

5.

Tap OK when you have determined position of roll paper.

75

Keeping Track of the Amount of Roll Paper Left

When you set Manage remaining roll amount to Enable in Device settings on the Home screen, the
amount of remaining roll paper and the media type information are printed as a barcode and text when the
paper is removed. When Manage remaining roll amount is set to Enable and you load roll paper with a
printed barcode, the media type and remaining amount are automatically detected after the roll paper is
loaded. The barcode will be cut off after it has been read.

Important

• If the barcode on the roll paper is not detected, enter the media type and length on the touch screen.

Follow the steps below when setting Manage remaining roll amount to Enable.

1.

Tap Device settings on Home screen of touch screen.

Note

• If the Home screen does not appear, tap the Home button.

2. Tap Paper-related settings.

3. Tap Manage remaining roll amount.

4. Tap Enable.

76

Specifying the Ink Drying Time for Rolls

When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface
during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait
for the ink to dry after printing.

Note

• If the Cutter touches the print surface on which the ink is not dry, the paper surface may become

scratched or soiled, or the paper surface may rub when the paper falls and the surface may become
soiled.

To wait for the ink to dry without allowing printed materials to fall after printing, set Cutting mode on the
printer menu to Eject cut. (See "Specifying the Cutting Method for Rolls.")

• The settings can also be made from the touch screen on the printer. From Paper settings, select

Paper settings > Advanced and set Pause between scans and Pause between pages.

Windows

1.

Display the printer driver dialog box.

(See "How to Open the Printer Driver Setup Window.")

2.

Select Main sheet and click Specify for Media Type.

77

3. In the Paper Detailed Settings dialog box displayed next, select the desired values from
the lists for Between Pages and Between Scans in Drying Time, and then click OK.

(See "Main Tab Description.")

Mac OS

1.

Choose Print in the application menu.

2.

Select Paper Detailed Settings panel.

78

3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between
Scans).

(See "Paper Detailed Settings.")

79

Specifying the Cutting Method for Rolls

How rolls are cut after ejection varies depending on printer settings.

Cutting Method Printer Setting Driver Setting

Automatic cut The roll is automatically cut by the cutter

blade according to the printer driver set­tings.

Eject (when
the paper
surface is be­ing scratch­ed / to wait
for ink to dry)

Manual
(when using
media that
cannot be cut
with the cut­ter blade)

Select this to move the cutter by touch
screen operation and cut paper. With Auto-
matic cut, the paper drops and may rub
against the basket, resulting in damage to
the print surface, but you can cut using this
method and supporting the paper so that it
does not drop to avoid damage to the pa­per. Also, you can prevent paper that has
not dried from dropping by visually check­ing the ink has dried, and then cutting the
paper.

After printing, tap Cut paper and cut the
roll paper on the cutter blade.

Select this if the paper cannot be cut on the
cutter blade.

Cut each page from the roll using scissors.
For continuous printing (if you will cut each
page later), select Automatic Cutting >
Yes or select Print Cut Guideline.

Roll Paper
1/Roll Paper
2 > Paper

settings >
Advanced
> Cutting
mode

Automatic
cut

Eject cut Yes

User cut No, Yes, Print

Automatic
Cutting

See "Cut­ting Roll
Paper after
Printing"
(Win­dows).

See "Cut-

ting Roll
Paper after
Printing"

(Mac OS).

Yes

Cut Guideline

Paper cutting
(to have the
roll cut at
your specified
position)

Select this when you want to cut the roll pa­per by operating the cutter blade using the
touch screen after printing with No or Print

Cut Guideline selected in Automatic Cut­ting in the printer driver.

Otherwise choose this option if you want to
cut the roll edge after loading a roll.

Roll Paper
1/Roll Paper
2 >

Feed/cut >
Cut paper

Yes No, Print Cut

Guideline

Note

• Automatic and Eject are valid only when you have selected Automatic Cutting > Yes in the printer

driver.

• With Eject, printing does not resume after a series of jobs have been printed continuously until the roll is
cut.

• Eject cut is the preset selection in Cutting mode for some types of paper. For this paper, we
recommend keeping the preset cutting mode.

80

• If documents printed using Automatic, Eject, or manual cutting are short, rolls are advanced a specific
amount before cutting to prevent problems with cutting and paper ejection. This may create a wider
bottom margin, in some cases.

Cut rolls manually in the following cases:

Eject (when the paper surface is being scratched / to wait for ink to dry)

Important

• When cutting wide printed documents after ejection, have two people support the documents. If the
paper drops, printed documents may be damaged.

• Do not lift the paper when holding printed documents before cutting. If the paper rises, it may affect
the printing quality or cause rough cut edges.

Note

• Once the following step has been performed, the procedure can be started from step 7 the next time.

• Printing the second and subsequent times

• Printing after replacing with the same type of paper

1.

Tap paper settings display area on Home screen of touch screen.

Note

•

If the Home screen does not appear, tap the Home button.

81

2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded.

3. Tap Paper settings.

4. Tap Advanced.

Tap Cutting mode.

5.

6.

Tap Eject cut.

7.

Print the job.

When printing is finished, the printer will stop without cutting.

While holding printed document to prevent it from dropping, tap Cut paper to cut roll

8.

paper.

Manual (when using media that cannot be cut with the cutter blade)

Note

Once the following step has been performed, the procedure can be started from step 8 the next time.

•

Printing the second and subsequent times

•

Printing after replacing with the same type of paper

•

1. Tap paper settings display area on Home screen of touch screen.

82

Note

If the Home screen does not appear, tap the Home button.

•

2.

Tap paper feed slot where roll paper for which you want to set cutting method is loaded.

3.

Tap Paper settings.

4.

Tap Advanced.

5.

Tap Cutting mode.

6.

Tap User cut.

7.

When Do you want to set to detect the leading edge of the paper? is displayed, select
Detect (recommended).

8.

Print the job.

The printer stops advancing the paper after printing.

9.

Tap Advance paper.

Roll paper is fed to the specified cut position and then automatically stopped.

10. Cut the roll paper manually with scissors or the like.

83

11.

Tap OK.

After the roll is rewound, it stops automatically.

Manual (for paper of which the leading edge rubs the printhead)

Note

• Once the following step has been performed, the procedure can be started from step 8 the next time.

• Printing the second and subsequent times

• Printing after replacing with the same type of paper

1. Tap paper settings display area on Home screen of touch screen.

84

Note

• If the Home screen does not appear, tap the Home button.

2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded.

3. Tap Paper settings.

Tap Advanced.

4.

Tap Cutting mode.

5.

6.

Tap User cut.

7.

When Do you want to set to detect the leading edge of the paper? is displayed, select

Do not detect.

Note

• If you set the detection of paper leading edge to Do not detect, a margin of about 10 cm is

created at the paper leading edge when printing starts.

• When the detection of paper leading edge is set to Do not detect, printing will start at the

position at which the roll was set for the first printing after replacing a roll. Thus, the margin of
the paper leading edge will enlarge.

(See "Loading the Upper Roll on the Printer.")

8.

Tap Back button twice to display roll paper screen.

9.

Tap Feed/cut.

10.

Tap or touch Advance or Rewindand align paper's leading edge with position (A).

85

11. Print the job.

The printer stops advancing the paper after printing.

12. Tap Advance paper.

Roll paper is fed to the specified cut position and then automatically stopped.

Cut the roll paper manually with scissors or the like.

13.

14.

Tap OK.

After the roll is rewound, it stops automatically.

Paper cutting (to have the roll cut at your specified position)

1. Tap paper settings display area on Home screen of touch screen.

86

Note

If the Home screen does not appear, tap the Home button.

•

2.

Tap paper feed slot where roll paper you want to cut is loaded.

3.

Tap Feed/cut.

4.

Tap or touch Advance or Rewind to feed roll paper to desired cutting position.

5.

Tap Cut paper.

6.

Tap Yes.

After the roll paper is cut, it is rewound automatically.

87

Cutting the Leading Edge of Roll Paper Automatically

If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print
correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by
using Trim edge first in the touch screen menu.

The following settings are available for Trim edge first.

• Auto

If the leading edge of the paper is cut crooked and is not cut straight when loading roll paper, cut the
leading edge straight and eject the fragment of paper to prevent printing on the platen and soiling the
printer.

• Auto (default length)

The amount to cut from the leading edge of the paper varies depending on the media type and is cut to
a prescribed length. For the leading edge precut length, see "Paper Information List".

• Auto (specified length)

Specify the amount to cut from the leading edge of paper on the touch screen. The amount to cut from
the leading edge can be specified in the range of lengths that appear on the touch screen. The range of
lengths differs according to the media type.

Note

• The amount to cut from the leading edge of paper cannot be set shorter than the length that
appears on the touch screen.

• Manual

The amount to cut from the leading edge of paper can be adjusted by using the touch screen.

To cut the paper after adjusting, tap Cut paper and Yes.

After cutting the paper, tap Complete paper loading.

Note

• If you do not tap Complete paper loading after cutting the paper, you cannot print the next job.

• OFF

The edge is not cut and scraps are not removed.

Follow these steps to change the Trim edge first setting.

1. Tap paper settings display area on Home screen of touch screen.

88

Note

If the Home screen does not appear, tap the Home button.

•

Tap or .

2.

3.

Tap Paper settings.

4.

Tap Advanced.

5.

Tap Trim edge first.

6.

Tap desired Trim edge first settings.

This setting takes effect the next time you load a roll.

89

Reducing Dust from Cutting Rolls

If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting
Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the
printed document with ink. As a result, you can reduce problems with the print head. You can set Cut-dust

reduction according to the media type.

Important

• Do not set Cut-dust reduction to ON for paper that wrinkles easily, such as Plain Paper or lightweight

paper. If not cut properly, the paper may jam.

• Borderless printing is not available when Cut-dust reduction is set to ON. When performing borderless
printing, set Cut-dust reduction to OFF.

Follow these steps to set Cut-dust reduction to ON.

1.

Tap paper settings display area on Home screen of touch screen.

Note

•

If the Home screen does not appear, tap the Home button.

2. Tap or area.

3. Tap Paper settings.

4. Tap Advanced.

5. Tap Cut-dust reduction.

90

6. Tap ON.

91

Automatically Switch Rolls

By using the optional roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a
lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2
depending on the print job.

For details on how to switch between Roll 1 and Roll 2, see "How to Switch Paper Rolls" (Windows) or "How

to Switch Paper Rolls" (Mac OS).

Important

• If Paper retention setting is set to Release, automatic switching of roll paper cannot be used.

92

Handling sheets

Loading Sheets in the Printer

Changing the Type of Paper

Printing From a Desired Starting Point

Removing Sheets

Clearing a Jammed Sheet

93

Loading Sheets in the Printer

Follow these steps to load sheets in the printer.

Important

• Printing on sheets is supported only when using the Stand. However, paper that is up to 16.5 inches
(420 mm) in length can also be loaded even without using a Stand.

• Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it.

• Load the paper straight. Loading paper askew will cause an error. (See "1317.")

Note

• Before loading cut sheets, check whether or not the inside of the top cover or the output guide is soiled.
If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top

Cover.").

• Store unused paper in the original package, away from high temperature, humidity, and direct sunlight.

1.

Select sheets as the paper source.

• If a print job was received
Sheets are automatically selected, and the media type and size specified by the print job are
shown on the touch screen.

Tap OK and Load paper..

• If no print job was received

1. Tap paper settings display area on touch screen.

Note

•

If the Home screen does not appear, tap the Home button.

2.

Tap area.

3.

Tap Load paper. or Replace paper.

Note

•

If any paper has been advanced that will not be used, a message is shown requesting you to
remove it.

94

Follow the instructions on the screen to remove the paper, and redo the operation.

2. Open top cover and lift release lever.

Important

• Do not touch Linear Scale (A), carriage shaft (B), or Ink Tube Stabilizer (C). Touching these parts
may damage them.

3. Place cut sheet with the print side up, insert in portrait orientation between platen (A) and
paper retainer (B), and align paper's far edge using the following steps.

1.

Load while aligning with right side paper alignment line (C).

2.

Align far edge of inserted sheet with leading edge of paper alignment line (D) as shown.

95

When you insert the sheet, it will adhere automatically to the surface of the platen.

Important

• Load the sheet so that it is parallel to the right paper alignment line (C). Loading paper askew will
cause an error.

Warped paper may rub against the print head. Straighten paper if it is warped before loading.

•

Note

• You can also align the cut sheet based on its near edge. In this case, load the cut sheet aligning
its near edge with marks (A) on the platen and the right edge with the right-side paper alignment
line (B).

•

You can adjust the vacuum strength holding the paper against the platen when the release lever is
up. If it is difficult to load the paper, tap Suction on the touch screen and adjust the vacuum
strength. You can adjust the vacuum strength to 5 levels.

However, even if you increase the suction, it may not be sufficient to hold some types of paper
against the platen well. In this case, use your hand to load the paper.

•

Sheets are held in place by suction through holes on the platen. Although the suction may
produce a noise when paper is loaded in some positions, it does not indicate a problem. If the

96

noise is distracting, try moving the paper over slightly to the left or right (up to 0.039 in / 1 mm)
while keeping it parallel to the paper alignment line.

• The suction remains on for about 30 seconds during loading. If you cannot finish loading a sheet
during this time, pull the sheet away and reinsert it to start the suction again.

4. Lower release lever and close top cover.

•

If a print job was received

Tap OK to feed the paper and begin printing.

• If no print job was received
A menu for selecting the media type appears.

Select the media type loaded and tap OK.

The printer now starts feeding the paper.

Note

•

For details on media types that you can select, see "Paper Information List."

97

Printing From a Desired Starting Point

Print on sheets from a desired starting point as follows.

Setting Detect paper width to Disable

Tap paper settings display area on Home screen of touch screen.

1.

Note

If the Home screen does not appear, tap the Home button.

•

2.

Tap area.

3.

Tap Paper settings.

4.

Tap Advanced.

5.

Select Detect paper width and tap Disable.

Load paper in the desired position to start printing from

Follow these instructions to load paper at the desired starting position for printing when Detect paper
width is set to Disable.

1. If you did not send a print job in advance, a menu for selection of the type of paper is
displayed.

Tap media type loaded.

Note

•

If a print job was received before the paper was fed, the media type and size specified by the
job are shown on the touch screen.

Go to step 2.

98

2. When "[Detect paper width] is disabled. Do you want to keep it disabled and
continue?" appears on touch screen, tap Keep it disabled and continue.

3. Open top cover and check position where paper is loaded.

To start printing from the current position, close the top cover.

To reposition the paper, lift the release lever.

Load paper keeping right edge of paper aligned with extended line of paper alignment line

4.
(A) on right side of printer and position from which to start printing aligned with groove (B)
at far end of platen.

99

5.

Lower release lever and close top cover.

When screen for selecting paper size appears, select size of paper loaded.

6.

100