Canon PIXUS 80i Reference Manual

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i80

SERVICE MANUAL

Copyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

Canon

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PIXUS 80i i80 REFERENCE MANUAL

(Differences from the base model, PIXUS 50i / i70, only)

1. MAINTENANCE 1-1. Error Display / Warning Indication

(1) Operator call errors (by LED blinking in orange)

2. REPAIR 2-1. Notes on Service Part Replacement (and Disassembling / Reassembling) 2-2. Adjustment / Repair

(1) Service mode

3. TECHNICAL REFERENCE 3-1. FAQ (Specific Problems and Solutions) 3-2. Cleaning Mode and Amount of Ink Purged

4. APPENDIX 4-1. Block Diagrams

Inkjet SFP Quality Assurance Div.

February 16, 2004

Rev. 01

QY8-1396-000

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(1) Features (Major differences from the i70 / PIXUS 50i)

• Upgraded print quality and faster print speed

1) High image quality: Upgraded photo quality with the new 2pl-droplet print head.

2) Enhanced throughput: High-speed printing at 14ppm in black and 10ppm in color. (Draft

mode)

(i70 / PIXUS 50i: 13ppm in black and 9ppm in color)

• Increased stylishness by the Print Head Cover color change from blue to black

• Enhanced interfaces

1) The Camera Direct Printing standard of PictBridge is supported, in addition to Bubble Jet

Direct.

2) Enhanced infrared printing function

a. Supports direct image printing via IrDA function from a camera-equipped mobile phone.

- Pictographic symbols (icons) are printed.

- Setup Utility allows users to select paper type, size, text layout, etc.

<Paper type> Photo Paper Plus Glossy, Photo Paper Pro <Paper size> i80: 4” x 6”, 5” x 7”, A4, LTR PIXUS 80i: L, 2L, Name card, A4, A5, Postcard, Sticker, Organizer

refill (Bible, Mini)

(PIXUS 50i: Printing mode fixed to PR, supporting only

name card and L-size papers.) b. Setup Utility new adoption After a PC and a printer are connected with the USB cable, Setup Utility allows users to

change print settings for infrared printing and Bluetooth printing.

3) Printing via Bluetooth function (Option) a. Enables printing via Bluetooth by installing the Bluetooth Unit, BU-10 (optional). b. Through Setup Utility, allows users to make various settings, similar to IrDA

communication.

• Sticker media supported In the PIXUS 80i, using the prepackaged application, Petit Print, or Setup Utility (via Bluetooth /

IrDA connection), print layout can be set easily.

• Enhanced mobility The Automobile Power Unit, PU-100U, is newly adopted. (also supports the i70 / PIXUS 50i.)

Enables printing and charging from a cigarette lighter socket in automobiles.

• Enhanced user-friendliness in user troubleshooting

1) The flow chart for maintenance operations in the printer driver’s Maintenance tab is

changed.

The driver user interface screen of cleaning and nozzle check pattern printing are

integrated as a sequence of flow. They will guide users into the next step on the screen.

2) The Quick Troubleshooting is added to the end of the Quick Start Guide (Japanese

version only).

Easy troubleshooting methods regarding frequent problems are included.

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(2) Printer Specifications (Differences from the i70 / PIXUS 50i only. Difference in red.)

Throughput (Target value)

Draft Standard Black (New): 14ppm 11ppm Color (New): 10ppm 4.9ppm Photo (SCID N5 8” x 10”): --- 0.38ppm (using A4-sized PR-101)

Interface

1) USB 2.0 full speed

2) Camera Direct Printing: Digital camera and digital video camera supporting Bubble Jet Direct or PictBridge.

3) IrDA 1.1

- Computer: IBM PC / AT machines or their compatible machines

- Mobile phones: IrMC Ver. 1.1 compliant

- PDA (overseas only): IrOBEX protocol compliant

4) Bluetooth 1.1 (option)

- Computers satisfying the following conditions:

-- PCs with Windows XP Service Pack 1 or later, with Microsoft "Support for Bluetooth Wireless Devices"

-- Toshiba Windows XP computers with Bluetooth Settings Version 3.00.10 or later

- Mobile phones supporting SPP / OPP / BIP / HCRP (overseas only)

- PDAs supporting SPP / OPP / BIP / HCRP (overseas only)

Note: SPP (Serial Port Profile) / OPP (Object Push Profile ) / BIP (Basic Imaging Profile) /

HCRP (Hardcopy Cable Replacement Profile)

Newly supported paper type (ASF stacking capacity)

Glossy Photo Paper GP-401 (A4, LTR: 10 sheets)

Photo Paper Plus Glossy PP-101 (Panorama*

: 10 sheets)

Photo Paper Plus Semi-Gloss SG-101 (A4, LTR: 5 sheets) Envelope (120 x 235mm, 90 x 205mm: 10 sheets with longer edge in vertical orientation) Organizer refill size*

(Bible, Mini, A5: 1 sheet)

[Japanese only]

Return postcards (10 sheets)

PIXUS Petit Seal PS-101*

(1 sheet)

Photo Seal Set PSHRS*

(1 sheet)

*1: Only connection wirelessly (IrDA / Bluetooth) and using prepackaged application “Petit Print.” *2: For direct printing from a camera-equipped mobile pho ne *3: Using PictBridge only

Power supply

(1) AC Adapter Input voltage Frequency Power consumption Standby Power-off AC 100 to 120V 50 / 60Hz Approx. 14W (max.) Approx. 1W Approx. 0.1W AC 220 to 240V 50Hz Appro x. 15W (max.) Approx. 1W Approx. 0.1W (2) Battery (Option) Voltage level: 10.8V 24Ah

(3) Automobile Power Unit (Option) Input: DC 12 to 24V Output: DC 16V, 2A

(3) Print Head / Ink Tanks Specifications

- Print head: QY6-0052 (incompatible regardless of the same shape as the print head for the i70 / PIXUS 50i)

- Ink tanks: BCI-15Bk, BCI-15Cl (same as the i70 / PIXUS 50i)

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(4) Bluetooth Unit BU-10 Specifications (Option)

Certification Bluetooth V1.1 compliant Maximum speed 721kbps Transmit power Bluetooth Class 2

Operating Range

Sight distance approx. 10m May vary due to obstacles, radio status, magnetic field around microwave

ovens, locations where radio interference occur, software / OS used, device sensitivity, antenna performance, etc.

Supporting profiles

SPP (Serial Port Profile) OPP (Object Push Profile) BIP (Basic Imaging Profile)

HCRP (Hardcopy Cable Replacement Profile) Dimensions 21 (W) x 58 (D) x 8 (H)mm Weight 5g Frequency band 2.4GHz Power supply DC 5V + / - 0.25V (Supplied by the i80 / PIXUS 80i) Power consumption 500mW (MAX) Operating temperature 5 to 35C, 10 to 90% RH with no condensation

OS supported

PCs with Windows XP Service Pack 1 or later with Microsoft "Support for

Bluetooth Wireless Devices", or Toshiba Windows XP computers with Bluetooth

Settings Version 3.00.10 or later (HCRP only)

Installation: Performed by users. The printer must be connected to the computer via USB cable for installation and

changing settings. Repair: By product exchange. The Bluetooth Unit operation should be confirmed after repair (printing test using

Bluetooth unit). The servicing sites should prepare a computer supporting Bluetooth.

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1. MAINTENANCE

1-1. Error Display / Warning Indication

Service call errors are common to the i70 / PIXUS 50i.

(1) Operator call errors (by LED blinking in orange)

A new type of error indicated by LED blinking in orange 11 times has been added to the i70 / PIXUS 50i errors (in red in the table below).

LED

blinking in

orange

Error Solution Remarks

2 times No paper. Set the paper, and press the

Resume/Cancel button.

3 times Paper jam. Remove the jammed paper, and

press the Resume/Cancel button.

6 times The print head is not

installed.

Install the print head, and close the print head cover.

7 times The print head is not

installed properly. (EEPROM data of the print head is faulty.)

Re-install the print head, or with the print head installed, turn the printer off and on.

8 times Warning: The waste ink

absorber becomes almost full (to approx. 95% of the maximum capacity).

Pressing the Resume/Cancel button will exit the error, and enabl e printing.

In repair servicing, replace the 4-item set of the drain pack ass’y (QL2-0194) and the 3 ink absorbers (QC1-1210 / 1211 / 1212) at the same time.

The service call error, indicating the waste ink absorber is full, is likely to occur soon.

9 times The black or color ink tank

is not installed, or not installed properly.

Install both the black and color ink tanks. If they are installed, reseat them properly.

If the error persists after the ink tanks are seated properly, the ink tank sensor is likely to be faulty.

10 times Low battery Charge the battery, or connect the AC

adapter to resume printing.

1 1 times A certain period of time

has elapsed without any communication with a connected digital camera / video camera, or the connected camera is not supported.

Remove the cable(s), press the Resume/Cancel button, and re-connect the cable(s).

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2. REPAIR

2-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Notes when replacing the carriage unit or purge unit are given in this section. For other service part replacement, the same cautions as those for the i70/PIXUS 50i apply.

Service part Notes on replacement Adjustment/settings Operation check

Carriage unit (QM2-1116)

- The slit ring (QC1-1163, QA4-0121) is not reusable. Use a new slit ring in reassembling the unit.

- The carriage belt (QC1-1205) is not reusable. Use a new belt in reassembling the unit.

- The LF roller is easily damaged (dented) if dropped on the desk, etc., causing faulty printing. Handle it with care.

After replacement:

- Before reassembling the carriage guide shaft and guide rail, clean the residual grease off the shaft, and then apply new grease.

<Grease application> Carriage shaft guide: 50mg Guide rail: 15mg

- Service test print

Purge unit (QM2-0304)

- The slit ring (QC1-1163, QA4-0121) is not reusable. Use a new slit ring in reassembling the unit.

- In reassembling the purge unit, while pressing the unit toward the back of the printer unit, fasten the screw.

- Service test print

2-2. Adjustment / Repair

(1) Service mode

The basic operations are the same as those of the i70/PIXUS 50i. (Refer to the PIXUS 50i / i70 Service Manual.) In this section, destination settings, which differs from those of the i70 / PIXUS 50i, are detailed (difference in red).

1) Turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)

3) While holding the Power button, press the Resume/Cancel button 3 times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

4) When the LED lights in green, press the Resume/Cancel button the specified number of time(s) according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

Time(s) LED Function Remarks

0 times Green Power off When the print head is not installed, the carriage

returns and locks in the home position.

1 time Orange Service test print 2 times Green EEPROM information print 3 times Orange EEPROM initialization 4 times Green Waste ink counter resetting Both the main and borderless printing waste ink

counters are reset.

5 times Orange Destination settings Proceed to the following steps 5) and 6), to set

the destination (different from the i70 / PIXUS

50i).

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6 times Green USB serial number reset Set the USB serial number to “000000.” 7 times Orange USB serial number setting to

default shipment value

8 times Green Not used in servicing 9 times Orange Not used in servicing 10 times Green Return to the menu selection

5) After the function (menu) is selected, press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)

To set the destination:

6) Press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.

Time(s) LED Destination 1 time Orange Japan: PIXUS 80i 2 times Green Overseas (A4): i80 3 times Orange Overseas (LTR): i80 (LTR)

Note: After destination settings, print the EEPROM information as shown below, and

confirm the model name.

<EEPROM information contents> Print sample:

80i P=V1.01 Dest=01 D=010.3 Ds=001.3 Page=00699 TIC=04012312 Bk=(+00) C=(+00) HeadT=(28.5 28.5) EnvT=27.5 FA=03 1B 95 USB=(104A2S) CH=0001 TNK=(0003 0001) PC(A=0008 B=0005 C=0001 L=0000 R=0001) Bk=06093 C=02371 M=02241 Y=024712 LB=630 WP=0340 IC(BK=1 C=1 M=1 Y=1) I/F(IrDA=0000 DSC=0000 BT=0039) Regi=(Page=0000) ER(TIME=2004/01/13-11:50 ER0=1000 ER1=5100 ER2=1000 ER3=5C00) TotalINK(Bk=00020830 C=00002829 M=00002880 Y=00002669) DotCountReset Level01(BK=0000 Cl=0000 NO=0000) Level123(BK=0003 Cl=00010 NO=0004) UR1(A:Bkeo=000 B:Ceo=+01 C:Meo=+01(Yeo=+01) D:LCeo=000 E:LMeo=000 (LYeo=000)) UR2(F:BkBi=000 G:ClBi=000 H:BkCl=000 I:LCBi=-02 J:C_LC=000 K:M_LM=000) FirstSetTime=2003/11/15-16:56 PowerON=00024 PowewrOFF=00023 PE=0216 Media(Plain=00638 BP=00048 PP=00051 Card=00000) BATprint=0001 BAT(000 000 000)

Printed items:

1. Model name 2. ROM version 3. Destination 4. Waste ink amount (D: Main, Ds: Borderless) 5. Number of print

pages 6. Timer IC 7. Bidirecti onal registration

8. Print head temperature 9. Inside temperature 10. Line inspection information 11. USB serial number 12. Number of times of print head installation and removal 13. Number of times of ink tank installation and removal

14. Number of times of cleaning 15. Ink consumption (Bk, C, M, Y) 16. Low battery threshold

17. Number of times of wiping 18. Number of pages printed by I/F (IrDA, DSC, BT) 19. Number of times of camera port connection and removal 20. Number of pages printed in print head alignment

21. Latest time with no error / error record (The same errors occurring consecutively are counted as 1 error.)

22. Total ink consumption

23. Dot count reset

24. User print head alignment values

25. Installation date 26. Number of times of power-on/off 27. PE value

28. Number of pages printed by paper type (plain paper, bor derless, photo paper , postcard) 29. Number of pages printed when the battery is used 30. Battery value

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3. TECHNICAL REFERENCE

3-1. FAQ (Specific Problems and Solutions)

(1) New items specific to i80 / PIXUS 80i

No. * Function Symptom Condition Cause Solution

Possible call or

complaint

1. B

Communication

Status Monitor does not display printer status (remaining ink amount, printer error, etc.).

- When printing is attempted via infrared communication under Windows 2000 / XP (the problem can occur also in the i70 / PIXUS 50i).

- When printing via Bluetooth connection is attempted (only with Microsoft Bluetooth stack, as of January, 2004).

Because the printer supports uni-directional communication in the specified conditions.

- With regard to printer errors, identify the error by LED indication.

- Regarding remaining ink amount, no detection is available.

- The remaining ink amount is not detected in infrared or Bluetooth printing.

2. C

Communication

“This document failed to print,” etc. is displayed.

- When printing is attempted via infrared communication under Windows 2000 / XP (the problem can occur also in the i70 / PIXUS 50i).

- When printing via Bluetooth connection is attempted (only with Microsoft Bluetooth stack, as of January, 2004).

a. As the printer supports

uni-directional communication in the specified conditions, the message will be displayed unless the printer is ready for data reception.

The printer is NOT ready for

data reception:

- during power-off.

- when a printer error occurs.

- while performing another print job.

- during cleaning.

- when the print head cover is open.

b. Because the HCRP print

service is not enabled.

a. By LED indication, check the printer

status.

- Turned off: Turn the printer on.

- Blinks in orange: Clear the error.

- Blinks in green: If other print job(s) or cleaning is being performed, wait until the operation completes. After completion of the operation, the message will disappear and printing will start automatically.

If the print head cover is open,

close it.

b. In Control Panel, select Printers and

Other Hardware, and Wireless Link. In the Bluetooth tab, click the i80 / PIXUS 80i printer icon, and Properties. In the Services tab, check the Printing (HCRP) option, and click OK.

- “This document failed to print” is displayed.

* Occurrence level: A: The symptom is likely to occur frequently. B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage. C: The symptom is unlikely to be recognized by the user, and no practical issues are assumed.

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(2) Problems in common with i70 / PIXUS 50i

No. * Function Symptom Condition Cause Solution Possible call or complaint

1. B Paper feeding

Paper jam Paper edge creasing

- Plain paper (soft paper)

- When about 30 sheets are loaded.

- Paper condition (curled, or cut edge orientation)

Depending on combination of the above conditions, the first several pages may not feed properly.

When many sheets of paper are set, paper feed capability can be slightly lowered.

Reduce the number of sheets to set on the sheet feeder, to below the reference mark.

- Paper jam

- Paper edge creasing

- Paper edge smeared (due to contact with the print head)

- Carriage error (service call error) due to contact of the print head to the jammed paper

2. B Print speed Low throughput (approx. 1/2) in direct printing from a digital camera

When the print head alignment has never been performed via the computer before direct camera printing.

Because uni-directional printing is performed to maintain the print quality by avoiding possible inaccurate dot placement in bidirectional printing.

Connect the printer to the computer, and perform the print head alignment. (The print head alignment is available only via the computer.)

- Print speed is low when printing directly from a digital camera.

3 C Installation,

Printing

No infrared communication

When the printer is connected to a certain computer (eg. NEC, Windows 98) which does not support Plug & Play infrared communication.

With default settings, the Plug & Play function is enabled.

Disable the Plug & Play function, and set the port manually. For how to disable/enable Plug & Play infrared communication, see the PIXUS 50i / i70 Service Manual, page 2-1, New Technologies, (3).

- Infrared communication is not available.

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(3) Resolved initial quality problems in i70 / PIXUS 50i

Symptom Cause Countermeasure Countermeasure implementation

Fatal error: Po wer lamp blinking in orange 2 times

(Carriage error)

The ink splash protector is dislocated, and contact the carriage.

The ink splash protector has been eliminated. From the i80 / PIXUS 80i initial

production.

Non ejection of ink Due to poor sliding characteristics between the cap

lifting spring and the spindle, the capping operation is not performed completely, and faulty purging occurs.

Grease has been applied to the spindle contacting the cap lifting spring.

From the i80 / PIXUS 80i initial production.

Error: Po wer lamp blinking in orange 9 times

(The ink tank is not installed.)

Error message displayed on the computer: The following ink tank is not installed

properly:

Color ink tank

Due to user error in installing the print head, the ink tank sensor lever is damaged (only for the color ink tank). Possible user error:

- Installs the print head in wrong direction.

- Fails to lower the print head lock lever, and when installing the color ink tank, inserts the tab side first.

The shape of the sensor lever has been changed.

From the i80 / PIXUS 80i initial production.

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3-2. Cleaning Mode and Amount of Ink Purged

Print head cleaning is performed before the start of printing, except in the following cases:

- Cleaning on arrival: Performed when the print head cover is closed.

- Cleaning by dot count: Performed after ejection of paper.

- Manual cleaning / deep cleaning: Performed manually. <Cleaning mode list>

Condition Details

Amount of ink

used (g)

Est. required

time (sec.)

On arrival of the printer (both black and color)

First cleaning after shipped from the plant.

0.315 (black)

0.42 (color)

110

Dot count cleaning*1 (black/color)

When the specified number of dots are printed from the previous black/color cleaning. (Dots are counted by black and color separately.)

0.105 (black)

0.14 (color)

35 (black) 35 (color)

Timer cleaning - 0*2 (black only)

If 24 to 336 hours have elapsed since the previous black cleaning till the start of the next printing.

0.015 (black) 35 (black)

Timer cleaning - 1*1 (black/color)

If 336 to 720 hours have elapsed since the previous black/color cleaning till the start of the next printing. (Time is counted by black and color separately.)

0.105 (black)

0.14 (color)

35 (black) 35 (color)

Timer cleaning - 2*1 (black/color)

If 720 to 2,160 hours have elapsed since the previous black/color cleaning till the start of the next printing.

0.21 (black)

0.28 (color)

50 (black) 55 (color)

Timer cleaning - 3 (both black and color)

If 2,160 to 4,320 hours have elapsed since the previous black/color cleaning till the start of the next printing.

0.24 (black)

0.28 (color)

Timer cleaning - 4 (both black and color)

If 4,320 to 8,640 hours have elapsed since the previous black/color printing till the start of the next printing.

0.72 (black)

0.28 (color)

105

Timer cleaning - 5 (both black and color)

If longer than 8,640 hours have elapsed since the previous black/color printing till the start of the next printing.

1.2 (black)

0.28 (color)

130

If the print head has not been capped for 1 hour or longer before power-on (both black and color) At ink tank replacement (black/color)

0.21 (black)

0.28 (color)

80 (both) 45 (black) 45 (color)

At print head replacement (both black and color)

When the print head is removed and installed.

0.315 (black)

0.42 (color)

110

Manual cleaning (black/color/both)

- Via the operation panel (both black and color)

- Via the printer driver (black, color, or both selectable)

0.105 (black)

0.14 (color)

60 (both) 35 (black) 35 (color)

Deep cleaning (black/color/both)

- Via the printer driver (black, color, or both selectable)

1.2 (black)

0.42 (color)

140 (both) 85 (black) 70 (color)

*1: The period of time from the previous cleaning is counted by black and color separately. For

this reason, the cleaning mode may differ according to black or color.

*2: When 24 to 336 hours have elapsed since the previous black cleaning, timer cleaning - 0 is

performed. However, this cleaning is conducted only 1 time after printer installation, and no further timer cleaning - 0 will be performed.