Canon PIXMA TS5300 User guide

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TS5300 series

Online Manual

English

Page 2

Contents

Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Touch-enabled Device Users (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Printing Photos from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Printing Photos from a Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Detect Same Printer Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Connects to Another Computer via LAN/Changes from USB to LAN Connection. . . . . . . . . . . . . . . . . . 48

Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Reconfiguration Method of Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

IJ Network Device Setup Utility (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Starting Up IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . . 59

Handling Paper, Originals, FINE Cartridges, etc.. . . . . . . . . . . . . . . . . . . . . . . . 60

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Loading Paper in the Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Loading Paper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Loading Envelopes in Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Loading Originals on Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

How to Detach / Attach the Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

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Replacing a FINE Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Replacing a FINE Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Checking Ink Status on the LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Aligning the Print Head Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Performing Maintenance Functions from Your Computer (macOS). . . . . . . . . . . . . . . . . 108

Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Checking Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

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Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Checking that Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Entering Numbers, Letters, and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Changing Printer Settings from Your Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Other device settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Web service setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

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Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Printing from Application Software (macOS AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Perform Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Adding Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

How to Open Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Displaying the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Removing Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . . . . . . . 212

Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Printing/Scanning with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Scanning from Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Scanning According to Item Type or Purpose (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

IJ Scan Utility Lite Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

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Cannot Find Printer on Check Printer Settings Screen During Setup (Windows). . . . . . . . . . . . . 248

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Power Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Printer's Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Wi-Fi Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Wireless Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Cannot Find Printer while Using Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Printer Suddenly Stopped Working for Some Reason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 270

Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Problems while Printing/Scanning from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . 277

Cannot Print/Scan from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Printer Does Not Pick up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Printout Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. . . . . . . . . . 292

Colors Are Unclear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Page 7

Scanning Problems (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Error Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Scanning Does Not Start / Scanning Does Not Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Items Cannot Be Scanned Correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Wrong Language Appears in LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Failed to MP Drivers Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

1313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Removing Jammed Paper from Rear Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Paper is Not in the Cassette (1003). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

1430. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

1485. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Page 8

1682. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

1686. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

1687. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Shipping Tape etc. Are Still Attached (1890). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

2110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

2113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

5B02. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

Page 9

Using Online Manual

Operating Environment

Symbols Used in This Document

Touch-enabled Device Users (Windows)

Printing Online Manual

Trademarks and Licenses

Screenshots in This Manual

Page 10

Symbols Used in This Document

Warning

Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Caution

Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Important

Instructions including important information that must be observed to avoid damage and injury or improper use of the product. Be sure to read these instructions.

Note

Instructions including notes for operation and additional explanations.

Basics

Instructions explaining basic operations of your product.

Note

• Icons may vary depending on your product.

Page 11

Touch-enabled Device Users (Windows)

For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."

Page 12

Trademarks and Licenses

• Microsoft is a registered trademark of Microsoft Corporation.

• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

• Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.

• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and Google Play Logo are trademarks of Google LLC.

• Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.

• Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.

• USB Type-C™ is a trademark of USB Implementers Forum.

Note

• The formal name of Windows Vista is Microsoft Windows Vista operating system.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Page 13

Apache License

Version 2.0, January 2004

http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION

1. Definitions.

"License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.

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"You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this License.

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"Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types.

"Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).

"Derivative Works" shall mean any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship. For the purposes of this License, Derivative Works shall not include works that remain separable from, or merely link (or bind by name) to the interfaces of, the Work and Derivative Works thereof.

"Contribution" shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner. For the purposes of this definition, "submitted" means any form of electronic, verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."

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Page 14

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Page 15

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---- Part 1: CMU/UCD copyright notice: (BSD like) -----

Derivative Work - 1996, 1998-2000

Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission.

CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL CMU OR THE REGENTS OF THE UNIVERSITY OF CALIFORNIA BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) -----

Page 16

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Cambridge Broadband Ltd. may not be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) -----

Page 17

Use is subject to license terms below.

This distribution may include materials developed by third parties.

Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Sun Microsystems, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

---- Part 5: Sparta, Inc copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

Page 18

TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of Cisco, Inc, Beijing University of Posts and Telecommunications, nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission.

---- Part 7: Fabasoft R&D Software GmbH & Co KG copyright notice (BSD) -----

Author: Bernhard Penz <[email protected]>

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names may not be used to endorse or promote products derived from this software without specific prior written permission.

Page 19

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 8: Apple Inc. copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

---- Part 9: ScienceLogic, LLC copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

Page 20

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

LEADTOOLS

CMap Resources

-----------------------------------------------------------

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

-----------------------------------------------------------

Page 21

MIT License

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Written by Joel Sherrill <[email protected]>.

On-Line Applications Research Corporation (OAR).

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND

Page 22

CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

(1) Red Hat Incorporated

This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or documentation are not subject to the BSD License and may only be used or replicated with the express permission of Red Hat, Inc.

(2) University of California, Berkeley

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The FreeType Project LICENSE

----------------------------

2006-Jan-27

David Turner, Robert Wilhelm, and Werner Lemberg

Introduction

============

Page 23

The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.

This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least.

This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike. As a consequence, its main points are that:

o We don't promise that this software works. However, we will be interested in any kind of bug reports. (`as is' distribution)

o You can use this software for whatever you want, in parts or full form, without having to pay us. (`royalty-free' usage)

o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')

We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products.

We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project.

Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text:

"""

Please replace <year> with the value from the FreeType version you actually use.

Legal Terms

===========

0. Definitions

--------------

Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release.

`You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.

This program is referred to as `a program using the FreeType engine'.

This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive.

If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.

Page 24

1. No Warranty

--------------

THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE, OF THE FREETYPE PROJECT.

2. Redistribution

-----------------

This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute, perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project (in both source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions:

o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, original files must be preserved in all copies of source files.

o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page in your documentation, though this isn't mandatory.

These conditions apply to any software derived from or based on the FreeType Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.

3. Advertising

--------------

Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission.

We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it.

Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license.

4. Contacts

-----------

There are two mailing lists related to FreeType:

o [email protected]

Page 25

Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution.

If you are looking for support, start in this list if you haven't found anything to help you in the documentation.

o [email protected]

Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.

Our home page can be found at

http://www.freetype.org

--- end of FTL.TXT ---

The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.

JSON for Modern C++

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

- Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

Page 26

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The following applies only to products supporting Wi-Fi.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation or other materials provided with the distribution. * Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Page 27

Basic Operation

Printing Photos from a Computer

Printing Photos from a Smartphone/Tablet

Copying

Page 28

Printing Photos from a Computer

This section describes how to print photos with Easy-PhotoPrint Editor.

1. Open rear tray cover (A). Pull straight up and fold back paper support (B).

2. Open the feed slot cover (C).

3. Slide right paper guide (D) to open both paper guides.

4. Load photo paper in portrait orientation WITH PRINT SIDE FACING UP.

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5. Slide right paper guide (D) to align with both sides of paper stack.

6. Close feed slot cover (C) gently.

After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the LCD.

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7. If page size and media type on LCD match size and type of paper loaded in rear tray, select OK.

If not, select Change to change the settings in accordance with the size and type of the loaded paper.

8. Pull out the paper output tray (E) and open the paper output support (F).

9. Start Easy-PhotoPrint Editor.

For Windows:

The procedure below is for a computer running the Windows 10 operating system.

From the Start menu, select (All apps >) Canon Utilities > Easy-PhotoPrint Editor.

For macOS:

From the Go menu in Finder, select Application and double-click the Canon Utilities folder, the EasyPhotoPrint Editor folder, and then the Easy-PhotoPrint Editor icon.

10. Click Photos icon (G).

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11. Click Browse (H) in Computer: and select folder with photos you want to print.

12. Click photos (I) you want to print and select Open (J).

For Windows:

To select two or more photos at a time, click photos while pressing the Ctrl key.

For macOS:

To select two or more photos at a time, click photos while pressing the command key.

13. Specify number of copies and other options under Print Settings (K).

For Windows:

Specify the number of copies, your model name, the paper size, and other options.

Page 32

For macOS:

Specify the number of copies, the paper size, and other options.

Note

• Selecting Same No. of each photo enables you to specify the number of copies for all photos

with a single setting.

• Selecting Same No. of each photo disables the number-of-copies setting specified for each

photo. When unchecked, the previous settings for each copy are re-enabled. the number of copies is also re-enabled.

for specifying

14. Start printing.

For Windows:

Click Print (L).

For macOS:

Click Next. When the Print dialog appears, specify your model name, paper, and other options, and then click Print.

Note

• Easy-PhotoPrint Editor lets you easily create and print original collages, cards, or calendars using your

favorite photos.

Easy-PhotoPrint Editor Guide

Page 33

Printing Photos from a Smartphone/Tablet

This section describes how to print photos with Canon PRINT Inkjet/SELPHY.

For details on how to download Canon PRINT Inkjet/SELPHY, see below.

Print Photos from Your Smartphone

1. Open rear tray cover (A). Pull straight up and fold back paper support (B).

2. Open the feed slot cover (C).

3. Slide right paper guide (D) to open both paper guides.

4. Load photo paper in portrait orientation WITH PRINT SIDE FACING UP.

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5. Slide right paper guide (D) to align with both sides of paper stack.

6. Close feed slot cover (C) gently.

After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the LCD.

Page 35

7. If page size and media type on LCD match size and type of paper loaded in rear tray, select OK.

If not, select Change to change the settings in accordance with the size and type of the loaded paper.

8. Pull out the paper output tray (E) and open the paper output support (F).

9. Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.

10. Select Photo Print on Canon PRINT Inkjet/SELPHY.

The list of photos saved on your smartphone/tablet is displayed.

11. Select a photo.

You can also select multiple photos at once.

12. Specify the number of copies, paper size, etc.

13. Start printing.

Page 36

Copying

This section describes how to load originals and copy them to plain paper loaded in the cassette.

1. Pull out the cassette (A) from the printer.

2. Remove the cassette cover (B).

3. Slide paper guides (C) in front and (D) on right to open guides.

4. Load plain paper in portrait orientation WITH PRINT SIDE FACING DOWN.

Page 37

5. Align paper guides (C) in front and (D) on right with paper length and width.

6. Mount cassette cover (B) and insert cassette into printer.

Page 38

7. Pull out the paper output tray (E) and open the paper output support (F).

8. Open document cover (G).

9. Load original WITH SIDE TO COPY FACING DOWN and align it with alignment mark (H).

10. Close the document cover.

11. Check paper settings and press Start button (I).

Page 39

Important

• Do not open the document cover until copying is complete.

Note

• Your printer is equipped with many other convenient copy features.

Copying

Page 40

Network

Available Connection Methods

The following connection methods are available on the printer.

• Wireless Connection

Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.

If you have a wireless router, we recommend you use one for wireless connection.

◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the network name (SSID) and security protocol on the

printer.

◦ When the connection between a device and a wireless router is completed and

displayed in the device's screen, you can connect the device to the printer using the wireless router.

• Wireless Direct

Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.

◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes

unavailable. In that case, web services for the printer cannot be used.

◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the

Wireless Direct, the connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. Transmission fees for connecting to the Internet using a mobile data connection apply.

◦ In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a

sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device you do not use and configure settings again.

◦ Network settings such as the network name (SSID) and security protocol are specified automatically.

(Wi-Fi icon) is

Note

• You can connect the printer and computer using a USB cable (USB connection). Prepare a USB cable. For details, see

Connection.

Network Connection Settings/Setup

Perform connection setup for the printer and computer/smartphone/tablet.

For more on setup procedure, click here.

Connects to Another Computer via LAN/Changes from USB to LAN

Page 41

Changing Network Settings

See below for changing connection settings for the printer and computer/smartphone/tablet.

• To change network connection method:

Reconfiguration Method of Wi-Fi Connection

Changing the Connection Mode

• To add computer/smartphone/tablet to the printer:

Connects to Another Computer via LAN/Changes from USB to LAN Connection

• To use Wireless Direct temporarily:

Printing/Scanning with Wireless Direct

IJ Network Device Setup Utility

IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of them if anything is wrong with network connection. Select either link below to download IJ Network Device Setup Utility.

Checking Printer Connection Status Using IJ Network Device Setup Utility

• Performing/Changing Network Settings (Windows)

For Windows, you can perform network settings using IJ Network Device Setup Utility.

IJ Network Device Setup Utility (Windows)

• Diagnosing and Repairing Network Settings (Windows/macOS)

You can diagnose or repair network settings using IJ Network Device Setup Utility.

◦ For Windows:

IJ Network Device Setup Utility (Windows)

◦ For macOS:

IJ Network Device Setup Utility (macOS)

Network Connection Tips

See below for tips on using the printer via network connection.

Network Connection Tips

Handling Printer Configuration using the Web Browser Countermeasures against Unauthorized Access

Troubleshooting

See Network Settings and Common Problems for troubleshooting on network connection.

Notice/Restriction

See below for details.

• Restrictions on network settings:

Restrictions

• Notices when printing using web service: Notice for Web Service Printing

Page 42

Restrictions

When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled.

Connect via wireless router

• Make sure your device and the wireless router are connected. For details on checking these settings, see the manual supplied with the wireless router or contact its manufacturer. As for a device already connected to the printer without using a wireless router, reconnect it via a wireless router.

• Configuration, router functions, setup procedures and security settings of wireless routers vary depending on the system environment. For details, see the manual for your wireless router or contact its manufacturer.

• This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.

• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security protocol. Change the security protocol for your device to something other than WEP and TKIP or change the setting to something other than "IEEE802.11n only." The connection between your device and the wireless router will be temporarily disabled while the setting is changed. Do not proceed to the next screen of this guide until setup is complete.

• For office use, consult your network administrator.

• Note that if you connect to a network with no security protection, your personal information could be disclosed to a third party.

Wireless Direct

Important

• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in Wireless Direct mode, the existing connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. When you connect to the Internet using a mobile data connection, charges may apply depending on your contract.

When you connect a device and the printer using Wireless Direct, the connection information will be saved to Wi-Fi settings. The device may be connected to the printer automatically even after disconnecting it or connecting it to another wireless router.

To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device. For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer.

• If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used.

Page 43

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again.

• Devices connected to the printer using Wireless Direct cannot communicate with each other.

• Firmware updates for the printer are not available while using Wireless Direct.

• When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method, disconnect it first. Disable the connection between the device and printer in the Wi-Fi setting screen.

Page 44

Network Connection Tips

Default Network Settings

Detect Same Printer Name

Connects to Another Computer via LAN/Changes from USB to LAN Connection

Printing Network Settings

Reconfiguration Method of Wi-Fi Connection

Page 45

Default Network Settings

LAN Connection Defaults

Item Default

Enable/Disable LAN Disable LAN

Network name(SSID) BJNPSETUP

Wi-Fi security Disable

IP address (IPv4) Auto setup

IP address (IPv6) Auto setup

Set printer name* XXXXXXXXXXXX

Enable/disable IPv6 Enable

Enable/disable WSD Enable

Timeout setting 15 min.

Enable/disable Bonjour Enable

Service name Canon TS5300 series

LPR protocol setting Enable

RAW protocol Enable

LLMNR Enable

PictBridge communication (Enable/disable communication) Enable

("XX" represents alphanumeric characters.)

* Default value depends on printer. To check value, use operation panel.

LAN settings

Wireless Direct Defaults

Item Default

SSID/device name DIRECT-abXX-TS5300series *1

Password YYYYYYYYYY *2

Wi-Fi security WPA2-PSK (AES)

Connection request confirmation Displayed

Page 46

*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.)

*2 The password is specified automatically when the printer is turned on for the first time.

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Detect Same Printer Name

When the printer is detected during setup, plural printers with the same name may appear on the results screen.

Select a printer with checking the printer settings against those on detection result screen.

• For Windows:

Check the printer's MAC address or serial to select the correct printer from the results.

• For macOS:

The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour.

Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear.

Note

• Serial number may not appear on result screen.

To check the printer's MAC address and the serial number, print out the network settings information.

Printing Network Settings

Note

• You can check the printer's MAC address and the serial number by displaying on the LCD.

System information

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Connects to Another Computer via LAN/Changes from USB to LAN Connection

To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click here and perform setup.

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Printing Network Settings

Use the operation panel to print the printer's current network settings.

Important

• The network settings printout contains important information about your network. Handle it with care.

Check that printer is turned on.

2. Load three sheets of A4 or Letter-sized plain paper.

3. Press OK button on HOME screen.

4. Select Device settings and press OK button.

5. Select LAN settings and press OK button.

6. Select Print details and press OK button.

7. Select Yes and press OK button.

The printer starts printing the network setting information.

The following information on the printer's network setting is printed out. (Some setting values are not displayed depending on the printer settings.)

Item Number

1 Product Information Product information –

1-1 Product Name Product name XXXXXXXX

1-2 ROM Version ROM version XXXXXXXX

1-3 Serial Number Serial number XXXXXXXX

2 Network Diagnostics Network diagnostics –

2-1 Diagnostic Result Diagnostic result XXXXXXXX

2-2 Result Codes Result codes XXXXXXXX

2-3 Result Code Details Result code details http://canon.com/ijnwt

Item Description Setting

3 Wireless LAN Wireless LAN Enable/Disable

3-2 Infrastructure Infrastructure Enable/Disable

3-2-1 Signal Strength Signal strength 0 to 100 [%]

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3-2-2 Link Quality Link quality 0 to 100 [%]

3-2-3 Frequency Frequency XX (GHz)

3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX

3-2-5 Connection Connection status Active/Inactive

3-2-6 SSID SSID Wireless LAN network name (SSID)

3-2-7 Channel Channel XX (1 to 13)

3-2-8 Encryption Encryption method None/WEP/TKIP/AES

3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64

3-2-10 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK

3-2-11 TCP/IPv4 TCP/IPv4 Enable

3-2-12 IP Address IP address XXX.XXX.XXX.XXX

3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX

3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX

3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable

3-2-16 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX

XXXX:XXXX:XXXX:XXXX

3-2-17 Link Local Prefix

Length

3-2-18 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX

3-2-19 Stateless Prefix

Length1

3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX

3-2-21 Stateless Prefix

Length2

3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX

Link local prefix length XXX

XXXX:XXXX:XXXX:XXXX

Stateless prefix length1XXX

XXXX:XXXX:XXXX:XXXX

Stateless prefix length2XXX

XXXX:XXXX:XXXX:XXXX

3-2-23 Stateless Prefix

Length3

3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX

Stateless prefix length3XXX

XXXX:XXXX:XXXX:XXXX

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3-2-25 Stateless Prefix

Length4

3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX

3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX

3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX

3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX

3-2-33 IPsec IPsec setting Active

3-2-34 Security Protocol Security method ESP/ESP & AH/AH

Stateless prefix length4XXX

XXXX:XXXX:XXXX:XXXX

3-3 Wireless Direct Operation mode for

Wireless Direct

3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX

3-3-2 Connection Connection status Active/Inactive

3-3-3 SSID SSID Wireless Direct network name (SSID)

3-3-4 Password Password Wireless Direct password (10 alphanumeric characters)

3-3-5 Channel Channel 3

3-3-6 Encryption Encryption method AES

3-3-7 Authentication Authentication method WPA2-PSK

3-3-8 TCP/IPv4 TCP/IPv4 Enable

3-3-9 IP Address IP address XXX.XXX.XXX.XXX

3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX

3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX

Enable/Disable

3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable

3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX

XXXX:XXXX:XXXX:XXXX

3-3-14 Link Local Prefix

Length

3-3-15 IPsec IPsec setting Active

3-3-16 Security Protocol Security method –

Link local prefix length XXX

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5 Other Settings Other settings –

5-1 Printer Name Printer name Printer name (Up to 15 alphanumeric characters)

5-2 Wireless Direct Dev-

Name

5-4 WSD Printing WSD printing setting Enable/Disable

5-5 WSD Timeout Timeout 1/5/10/15/20 [min]

5-6 LPD Printing LPD printing setting Enable/Disable

5-7 RAW Printing RAW printing setting Enable/Disable

5-9 Bonjour Bonjour setting Enable/Disable

5-10 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters)

5-11 LLMNR LLMNR setting Enable/Disable

5-12 SNMP SNMP setting Enable/Disable

5-13 PictBridge Commun. PictBridge Communica-

5-14 DNS Server Obtain DNS server ad-

Device name for wireless direct

tion

dress automatically

Device name for wireless direct (Up to 32 alphanumeric characters)

Enable/Disable

Auto/Manual

5-15 Primary Server Primary server address XXX.XXX.XXX.XXX

5-16 Secondary Server Secondary server ad-

dress

5-17 Proxy Server Proxy server setting Enable/Disable

5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX

5-19 Proxy Port Proxy port specification 1 to 65535

5-20 Cert. Fingerprt(SHA-1) Certificate finger-

print(SHA-1)

5-21 Cert. Fin-

gerprt(SHA-256)

6 Bluetooth Bluetooth settings –

6-1 Bluetooth Setting Bluetooth Enable/Disable

6-3 Bluetooth Device Ad-

dress

Certificate fingerprint(SHA-256)

Bluetooth device address of the printer

XXX.XXX.XXX.XXX

xxxxxxxx xxxxxxxx xxxxxxxx

xxxxxxxx xxxxxxxx

xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx

XXXXXXXX

6-5 Bluetooth Device Name Bluetooth device name

of the printer

XXXXXXXX

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7 Web Services Web Services –

7-1 Unsent Usage Logs Number of unsent us-

age logs

7-2 Usage Log Last Sent Last date when usage

log was sent

7-3 Web Service Status Registration status Not set/Disabled/Registration pending/Registered

7-4 Log Transmission Sta-

tus

Transmission result Not activated/Processing/Server error/Connection error/

0 to 200

XXXXXXXX

Timeout error/Error/Awaiting server response/Active

("XX" represents alphanumeric characters.)

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Reconfiguration Method of Wi-Fi Connection

Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct).

• For Windows:

◦ Click here and redo setup. ◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.

Important

• Before you perform settings using IJ Network Device Setup Utility, turn on Easy wireless connect mode on the printer following the procedure below.

Check that printer is turned on.

2. Press and hold (Wireless connect) button for 3 seconds.

LCD and Operation Panel

3. Follow instructions on your smartphone or tablet.

4. If message saying setup is completed appears, press OK button.

• For macOS:

Click here and redo setup.

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IJ Network Device Setup Utility (macOS)

IJ Network Device Setup Utility

Starting Up IJ Network Device Setup Utility

Diagnosing and Repairing Network Settings

List of Models Which Does Not Support Diagnosis and Repair Function

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IJ Network Device Setup Utility

If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer.

Important

• To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable.

• When you install IJ Network Device Setup Utility, disable block function of firewall.

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Starting Up IJ Network Device Setup Utility

Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility.

When you start up IJ Network Device Setup Utility, the screen below appears.

Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility starts diagnosis and repair of network.

Diagnosing and Repairing Network Settings

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Diagnosing and Repairing Network Settings

IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs.

Important

• Some models do not support diagnosis and repair function.

For details:

List of Models Which Does Not Support Diagnosis and Repair Function

IJ Network Device Setup Utility starts checking the computer settings when it starts up. Perform operations following the instructions on the screen.

Note

• This function checks the following items:

whether the computer is connected to the router whether the printer can be detected on the network whether the signal strength or communication level is sufficient (when using Wi-Fi) whether the printer port setting matches with the network setting

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List of Models Which Does Not Support Diagnosis and Repair Function

The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.

• G4000 series

• PRO-500 series

• PRO-1000 series

• MB2100 series

• MB2700 series

• MB5100 series

• MB5400 series

• iB4000 series

• PRO-520

• PRO-540

• PRO-560

• PRO-540S

• PRO-560S

• PRO-2000

• PRO-4000

• PRO-6000

• PRO-4000S

• PRO-6000S

• TS9000 series

• TS8000 series

• TS6000 series

• TS5000 series

• MG3000 series

• E470 series

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Handling Paper, Originals, FINE Cartridges, etc.

Loading Paper

Loading Originals

Replacing a FINE Cartridge

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Loading Paper

Paper Sources

Loading Paper in the Rear Tray

Loading Paper in the Cassette

Loading Envelopes in Rear Tray

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Paper Sources

The printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).

You can load all supported paper on the rear tray.

Supported Media Types

You can load A4, B5, A5, or Letter-sized plain paper in the cassette.

Note

• When printing, select the correct page size and media type. If you select the wrong page size or media type, the printer may feed paper from the wrong paper source or may not print with the proper print quality.

For details on how to load paper in each paper source, see below.

Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes in Rear Tray

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Loading Paper in the Rear Tray

You can load plain paper or photo paper.

You can also load envelopes on the rear tray.

Loading Envelopes in Rear Tray

Important

• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam.

Note

• We recommend Canon genuine photo paper for printing photos.

For details on the Canon genuine paper, see

• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.

For the page size and paper weight you can use for this printer, see Supported Media Types.

Supported Media Types.

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

Note

• Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

For details on how to flatten curled paper, see

Scratched.

• When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.

Check3

in Paper Is Smudged / Printed Surface Is

2. Open rear tray cover (A). Pull straight up and fold back paper support (B).

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3. Open the feed slot cover (C).

4. Slide right paper guide (D) to open both paper guides.

5. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.

6. Slide right paper guide (D) to align with both sides of paper stack.

Do not slide the paper guides too hard against the paper. The paper may not be fed properly.

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Important

• Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause paper jams.

Note

• Do not load sheets of paper higher than the load limit mark (G).

7. Close feed slot cover (C) gently.

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After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the LCD.

8. If page size and media type on LCD match size and type of paper loaded in rear tray, select OK.

If not, select Change to change the settings in accordance with the size and type of the loaded paper.

9. Pull out the paper output tray (H) and open the paper output support (I).

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Note

• There are various types of paper, such as paper with a special surface coating for printing photos at

optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.

• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper

loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.

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Loading Paper in the Cassette

You can load A4, B5, A5, or Letter-sized plain paper in the cassette.

Note

• In the cassette, be sure to load only plain paper.

• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour

Paper SAT213.

For the page size and paper weight you can use for this printer, see

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

Note

• Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

For details on how to flatten curled paper, see

Scratched.

Check3

in Paper Is Smudged / Printed Surface Is

Supported Media Types.

2. Pull out the cassette (A) from the printer.

3. Remove the cassette cover (B).

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4. Slide paper guides (C) in front and (D) on right to open guides.

5. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in

center of cassette.

Important

• Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause paper jams.

Note

• Align the paper stack with the edge of the cassette as shown in the figure below.

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If the paper stack is in contact with the protrusion (G), the paper may not be fed properly.

6. Slide front paper guide (C) to align it with paper stack.

Align paper guide with where it clicks into place.

7. Slide right paper guide (D) to align it with paper stack.

Do not slide the paper guide too hard against the paper. The paper may not be fed properly.

Note

• Do not load sheets of paper higher than the load limit mark (H).

• Keep the paper stack height below the tabs (I) of the paper guides.

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8. Mount cassette cover (B) and insert cassette into printer.

Push the cassette into the printer until it stops.

9. Pull out the paper output tray (J) and open the paper output support (K).

Note

• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded in the cassette matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.

• When the cassette is pulled out, it automatically extends. To shorten the extended cassette, push it in while pulling lever (L).

Page 72

Page 73

Loading Envelopes in Rear Tray

You can load Envelope DL and Envelope Com 10 on the rear tray.

The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly.

Important

• Printing of envelopes from the operation panel or from a PictBridge (Wi-Fi) compliant device is not supported.

• Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.

Envelopes with an embossed or treated surface

Envelopes with a double flap

Envelopes whose gummed flaps are already moistened and adhesive

1. Prepare envelopes.

• Press down on all four corners and edges of the envelopes to flatten them.

• If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.

• If the corner of the envelope flap is folded, flatten it.

• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.

The figures above show a side view of the leading edge of the envelope.

Important

• The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.12 in. (3 mm).

2. Open rear tray cover (A). Pull straight up and fold back paper support (B).

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3. Open the feed slot cover (C).

4. Slide right paper guide (D) to open both paper guides.

5. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP.

Up to 10 envelopes can be loaded at once.

Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.

6. Slide right paper guide (D) to align with both sides of envelopes.

Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.

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Note

• Do not load envelopes higher than the load limit mark (E).

7. Close feed slot cover (C) gently.

After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the LCD.

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8. If page size and media type shown on LCD match size and type of envelopes loaded in rear tray, select OK.

If not, select Change to change the settings in accordance with the size and type of the loaded envelopes.

9. Pull out the paper output tray (F) and open the paper output support (G).

Note

• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper

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Loading Originals

Loading Originals on Platen

Supported Originals

How to Detach / Attach the Document Cover

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Loading Originals on Platen

1. Open the document cover.

2. Load original WITH SIDE TO SCAN FACING DOWN on platen.

Supported Originals

Important

• Be sure to observe the following when loading the original on the platen.

Failure to observe the following may cause the scanner to malfunction or the platen glass to break.

Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.

Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing

down the original.

3. Close the document cover gently.

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Important

• After loading the original on the platen, be sure to close the document cover before starting to copy or

scan.

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Supported Originals

Item Details

Types of originals • Text document, magazine, or newspaper

• Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)

Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)

Note

• When loading a thick original such as a book on the platen, you can load it by removing the document

cover from the printer.

How to Detach / Attach the Document Cover

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How to Detach / Attach the Document Cover

Detaching the document cover:

Hold up the document cover in portrait orientation and then tip it back.

Attaching the document cover:

Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.

Page 82

Page 83

Replacing a FINE Cartridge

Checking Ink Status on the LCD

Ink Tips

Page 84

Replacing a FINE Cartridge

When remaining ink cautions or errors occur, the error message will appear on the LCD to inform you of the error. In this state, the printer cannot print or scan. Check the error message and take appropriate action.

When Error Occurred

Replacing Procedure

When you need to replace a FINE cartridge, follow the procedure below.

Important

• Do not touch the electrical contacts (A) or print head nozzle (B) on a FINE cartridge. The printer may not print properly if you touch them.

• If you remove a FINE cartridge, replace it immediately. Do not leave the printer with the FINE cartridge removed.

• Use a new FINE cartridge for replacement. Installing a used FINE cartridge may cause the nozzles to clog.

Furthermore, with such a FINE cartridge, the printer will not be able to inform you when to replace the FINE cartridge properly.

• Once a FINE cartridge has been installed, do not remove it from the printer and leave it out in the open. This will cause the FINE cartridge to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use a FINE cartridge within six months of first use.

Note

• For Windows, if a FINE cartridge runs out of ink, you can print with either color or black FINE cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with both cartridges. We recommend to use a new FINE cartridge in order to obtain optimum qualities.

Even when printing with one ink only, print with leaving the empty FINE cartridge installed. If either of the color FINE cartridge or black FINE cartridge is not installed, an error occurs and the printer cannot print.

For information on how to configure this setting, see below.

Setting the Ink to be Used

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• Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified.

Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When ink runs out, replace the FINE cartridge immediately with a new one.

Ink Tips

1. Check that printer is turned on.

2. Open the scanning unit / cover.

The FINE cartridge holder moves to the replacement position.

Caution

• Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE cartridge holder until it stops completely.

Important

• The inside of the printer may be stained with ink. Be careful not to stain your hands or clothing when replacing the FINE cartridge. You can easily wipe off the ink from the inside of the printer with tissue paper or the like.

• Do not touch the metallic parts or other parts inside the printer.

• If the scanning unit / cover is left open for more than 10 minutes, the FINE cartridge holder may move and the Alarm lamp may light. In this case, close the scanning unit / cover, and then open it again.

3. Remove the empty FINE cartridge.

1. Pick up the ink cartridge locking cover to open it.

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2. Remove the FINE cartridge.

Important

• Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.

• Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables.

4. Prepare a new FINE cartridge.

1. Take new FINE cartridge out of its package and remove protective tape (C) gently.

Page 87

Important

If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.

• Handle a FINE cartridge carefully.

• Be careful not to stain your hands and the surrounding area with ink on the removed protective tape.

• Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.

• Do not touch the electrical contacts or print head nozzle on a FINE cartridge. The printer may not print properly if you touch them.

5. Install the FINE cartridge.

1. Insert the new FINE cartridge into the FINE cartridge holder.

The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.

2. Close the ink cartridge locking cover to secure theFINE cartridge.

Push the ink cartridge locking cover fully until a "click" sound is heard.

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Important

The printer cannot print unless both the color FINE cartridge and black FINE cartridge are

• installed. Be sure to install both cartridges.

6. Close the scanning unit / cover.

To close the scanning unit / cover, hold it up once, then take it down gently.

Caution

• When closing the scanning unit / cover, be careful not to get your fingers caught.

Note

• If the error message appears on the LCD after the scanning unit / cover is closed, take appropriate action.

When Error Occurred

• When you start printing after replacing the FINE cartridge, the printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head.

•

If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms,

• The printer may make noise during operation.

align the print head.

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Checking Ink Status on the LCD

Check that printer is turned on.

2. Press the OK button.

Note

• A symbol appears in the area A if there is any information about the remaining ink level.

3. Select Estimated ink levels.

A symbol is displayed on top of the FINE Cartridge (area B) where there is a notification.

The ink is running low. Prepare a new ink cartridge.

The resulting print quality may not be satisfactory, if printing is continued under this condition.

Note

• The above screen shows estimated ink levels.

• Select Order ink now and press the QR button to display the QR code and access the ink

purchasing site. Cost of connecting to Internet is to be born by the customer.

• You can check the model number of the FINE cartridge by selecting Ink model number.

• You can also check the ink status on the computer screen.

For Windows:

Checking Ink Status from Your Computer

For macOS:

Checking Ink Status from Your Computer

Page 90

Ink Tips

How is ink used for various purposes other than printing?

Ink may be used for purposes other than printing. It is used for cleaning to keep the printing clean. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. A small amount of ink is consumed when cleaning.

Does black-and-white printing use color ink?

Black-and-white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver. So, color ink is consumed even when printing in black-and-white.

Page 91

If Printing Is Faint or Uneven

Maintenance Procedure

Printing the Nozzle Check Pattern

Examining the Nozzle Check Pattern

Cleaning the Print Head

Deep Print Head Cleaning

Aligning the Print Head

Aligning the Print Head Manually

Page 92

Maintenance Procedure

If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.

Important

• Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.

Note

• Check if ink remains in the FINE cartridge.

Checking the Ink Status on the LCD

• Check if the FINE cartridge is installed correctly.

Replacing Procedure

Also check if the protective tape on the bottom of the FINE cartridge is removed.

• If an error message appears on the LCD, see When Error Occurred.

• For Windows, increasing the print quality in the printer driver settings may improve the print result.

Changing the Print Quality and Correcting Image Data

When the Print Results Are Blurred or Uneven:

Step1

From the printer

From the computer

Print the nozzle check pattern.

Printing the Nozzle Check Pattern

• For Windows:

Printing a Nozzle Check Pattern

• For macOS:

Printing a Nozzle Check Pattern

Page 93

Step2

If there are missing lines or horizontal white streaks in the pattern:

Examine the nozzle check pattern.

Step3

From the printer

From the computer

After cleaning the print head, print and examine the nozzle check pattern: Step1

If the problem is not resolved after performing from step 1 to step 3 twice:

Step4

From the printer

Clean the print head.

Cleaning the Print Head

• For Windows:

Cleaning the Print Heads

• For macOS:

Cleaning the Print Heads

Clean the print head deeply.

Deep Print Head Cleaning

From the computer

• For Windows:

Cleaning the Print Heads

• For macOS:

Cleaning the Print Heads

If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power.

If the problem is still not resolved:

Step5

Replace the FINE cartridge.

Replacing a FINE Cartridge

Note

• If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon service center to request a repair.

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When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:

Step

Align the print head.

From the printer

Aligning the Print Head

From the computer

• For Windows:

Adjusting Print Head Position Automatically

• For macOS:

Adjusting Print Head Position

Page 95

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.

Note

• If the remaining ink level is low, the nozzle check pattern will not be printed correctly.

cartridge whose ink is low.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Check that printer is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

Loading Paper in the Cassette

3. Press the OK button.

4. Select Maintenance.

5. Select Nozzle Check.

Replace the FINE

The confirmation screen will appear.

6. Select Yes.

7. Press the OK button.

The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD.

8. Select Next.

9. Examine the nozzle check pattern.

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Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the print head if necessary.

1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D.

A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks are present

2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation

screen.

For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D:

The cleaning is not required. Select All A, confirm the message, then select OK.

For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns:

The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.

The printer starts cleaning the print head.

Cleaning the Print Head

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If the pattern D or any color in the pattern C is not printed:

(Example: Magenta pattern is not printed)

The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.

The printer starts cleaning the print head.

Cleaning the Print Head

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Cleaning the Print Head

Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Check that printer is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

Loading Paper in the Cassette

3. Press the OK button.

4. Select Maintenance.

5. Select Cleaning.

The confirmation screen will appear.

6. Select Yes.

The printer starts cleaning the print head.

Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 2 minutes.

The pattern print confirmation screen will appear.

7. Select Yes.

8. Press the OK button.

The nozzle check pattern will be printed.

9. Select Next.

Examine the nozzle check pattern.

10.

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Note

• If the problem is not resolved after cleaning the print head twice,

clean the print head deeply.

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Deep Print Head Cleaning

If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Check that printer is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

Loading Paper in the Cassette

3. Press the OK button.

4. Select Maintenance.

5. Select Deep Cleaning.

The confirmation screen will appear.

6. Select Yes.

The printer starts cleaning the print head deeply.

Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 1 to 2 minutes.

The pattern print confirmation screen will appear.

7. Select Yes.

8. Press the OK button.

The nozzle check pattern will be printed.

9. When the completion message appears, select OK.

Examine the nozzle check pattern.

10.

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