Welcome and congratulations on your purchase of the Canon MultiPASS
C80/70 and its accompanying MultiPASS Desktop Manager for Windows
software (hereafter referred to as the MultiPASS printer and Desktop
Manager, respectively).
With your MultiPASS printer, the Desktop Manager software package
enables you to perform a variety of tasks, meeting all your printing,
faxing, and scanning needs.
❑ Desktop Manager Features: an Overview ............................................1-2
❑ System Requirements ..............................................................................1-5
❑ About This Guide .....................................................................................1-5
zConventions Used in This Guide ...................................................1-6
❑ Other User Assistance.............................................................................. 1-6
Introduction
Chapter 1Introduction 1-1
Desktop Manager Features: an Overview
This section reviews some of the features of the Desktop Manager. For
detailed information and instructions, refer to later chapters in this guide.
❏❏
❏ Print a Document
❏❏
The MultiPASS printer can be configured as the Windows default
printer, allowing you to print a document in any Windows
application.
You can also define and customise print options that affect the output
of your printed documents.
❏❏
❏ Fax a Document
❏❏
You can fax a black and white document from your computer, from
within a Windows application, or from the Desktop Manager. You
can attach a fax cover page and even schedule the transmission time
that the fax should be sent. Predefined fax cover pages are available
for you to use, or you can design your own.
For associates to whom you repeatedly send faxes or email, you can
set up an Address Book, containing predefined fax and email
information for each recipient (such as the fax number or email
address). When you send a fax or an email message from your
computer, the recipient information is then readily available in the
Address Book.
You can also receive colour and black and white faxes from your
business and personal contacts directly into your PC.
❏❏
❏ Scan an Image
❏❏
The TWAIN-compliant scan driver enables you to use the MultiPASS
printer to scan black and white, and colour documents, photographs,
and other images directly into the Desktop Manager or into another
Windows application.
❏❏
❏ Import or Export a Document
❏❏
You can import, export, store, and manage documents and images in
a variety of formats directly in the Desktop Manager, such as .BMP
and .TIF.
1-2 IntroductionChapter 1
❏❏
❏ Manipulate or Annotate a Document
❏❏
You can manipulate or annotate any document placed in the Desktop
Manager — which occurs by sending or receiving a fax, scanning an
image, or importing a file. You manipulate a document by scrolling
through and viewing its contents; removing a page; splitting or
merging it with another document; editing it by cropping, rotating or
flipping; adjusting the document brightness, contrast, size, or image
type; or by printing the document. You annotate a document by
adding a text annotation, graphic or text stamp, sticky note,
highlighting, or by creating a simple drawn graphic.
❏❏
❏ Set MultiPASS Printer Options
❏❏
Options that affect certain operations of your MultiPASS printer can
be set manually on the MultiPASS printer itself or in the Desktop
Manager. These options include parameters that affect sending and
receiving faxes, and the assignment of speed dial numbers. Option
settings defined in the Desktop Manager override any corresponding
option setting you previously set up on the MultiPASS printer.
Desktop Manager Software Package
The Desktop Manager software package includes drivers and a set of
utility programs which are automatically installed on your system when
you install the software package. The drivers allow the MultiPASS
printer to communicate with the software on your computer.
Introduction
The following drivers and application programs are installed:
❏❏
❏ MultiPASS Desktop Manager for Windows
❏❏
The MultiPASS Desktop Manager for Windows coordinates sending
faxes directly from your computer (PC faxes), receiving faxes into
your computer, and scanning images. The Desktop Manager enables
you to store and manage the resulting documents.
❏❏
❏ MultiPASS Printer Driver
❏❏
The MultiPASS printer driver enables you to use the MultiPASS
printer as the default printer in any Windows application that
supports printing.
Chapter 1Introduction 1-3
❏❏
❏ MultiP ASS Fax Driver
❏❏
The MultiPASS fax driver enables you to send a PC fax from any
Windows application that allows faxing.
❏❏
❏ Scan Driver (ScanGear for MultiPASS)
❏❏
The scan driver enables you to scan an image into the Desktop
Manager or most Windows applications that support TWAIN-
compliant scanning.
❏❏
❏ MultiPASS Service (Windows NT only)
❏❏
The MultiPASS Service (MPService) enables and controls all the
communication between your computer and the MultiPASS printer.
MPService must be running for jobs to be processed with the
Desktop Manager and the MultiPASS printer (such as receiving faxes
in the Desktop Manager, scheduling faxes, scanning, and printing).
MPService starts automatically when you start your computer, even
if you have not yet logged into Windows. If you log off Windows and
leave the computer on, MPService continues to run, to receive and
send any faxes to and from the Desktop Manager.
❏❏
❏ MultiPASS Status Monitor
❏❏
The MultiPASS Status Monitor controls and tracks the activity
occurring through the bi-directional parallel port to which the
MultiPASS printer is connected. The Status Monitor must be running
to enable the MultiPASS system to function successfully. The Status
Monitor displays status messages about the current activity with
your MultiPASS system. With the installation of the software, the
Status Monitor is set up to automatically start when you start
Windows.
❏❏
❏ Send Fax Manager
❏❏
The Send Fax Manager displays an ordered queue of fax jobs and
their status.
❏❏
❏ MultiPASS Toolbar
❏❏
The MultiPASS Toolbar enables you to scan an image from the
Windows desktop without opening an imaging application (such as
Photoshop) or the Desktop Manager. The scanned image is delivered
directly to a destination, such as a fax or to the desired application
(such as your email application or a graphic application).
1-4 IntroductionChapter 1
System Requirements
To successfully install and operate the Desktop Manager with the
MultiPASS printer, your system must meet the following minimum
requirements:
❏ An IBM or compatible computer with a Pentium 90 processor or
higher
❏ Microsoft Windows 95, Windows 98, or Windows NT 4.0
❏ For Microsoft Windows NT 4.0, Service Pack 3 or later
❏ 32 megabytes (MB) of RAM. 64 MB of RAM is recommended.
❏ 60 MB of available hard disk space. 150 MB of available hard disk
space is recommended.
❏ CD-ROM drive, or access to one over a network connection
❏ 256-colour SVGA monitor or greater
❏ A shielded, bi-directional, IEEE-1284-compatible parallel cable 6.6 feet
(2 meters) in length or shorter. For help in purchasing the correct
cable, consult your dealer or retailer.
Introduction
About This Guide
This guide assumes you have a basic understanding of Windows. This
includes how to start your system and navigate within the Windows
environment. You should be familiar with common Windows terms such
as window, dialog box, button, icon, menu, application, select, open,
close, click, double-click, drag, and list box.
For assistance in familiarising yourself with Windows, refer to your
Microsoft Windows user documentation.
Chapter 1Introduction 1-5
Conventions Used in This Guide
The following types of formatting identify specific types of information
provided in this guide.
Italicised textUsed to stress the importance of a word
or phrase, or to refer to the title of
another guide. For example:
You cannot access the dialog box ....
—or—
...the Microsoft Windows User’s Guide....
Text in quotation marksUsed to refer to the title of a section
within the guide. For example:
...the “Installing the Software” section....
Click, double-clickUse of the word click or double-click
provides instructions for selecting or
choosing a command or option,
generally with a mouse.
Monospaced textUsed for commands you might type
when installing the software, or system
messages that may display on your
screen. For example:
A:\SETUP
Other User Assistance
In addition to this guide, the following information and instructions on
using the MultiPASS printer and Desktop Manager software are
available.
1-6 IntroductionChapter 1
❏❏
❏ MultiP ASS Desktop Manager Online Help
❏❏
The online help includes context-sensitive help about a window or
dialog box and step-by-step instructions for performing Desktop
Manager tasks.
❏❏
❏ Canon MultiPASS User’s Guide
❏❏
This guide offers detailed information on how to set up and operate
your MultiPASS printer. It includes initial setup procedures, fax
operations, daily maintenance, and troubleshooting.
❏❏
❏ Quick Start Guide
❏❏
This guide summarises the steps for setting up your MultiPASS
system.
Introduction
Chapter 1Introduction 1-7
Chapter 2
Installing the Desktop Manager
Software
This chapter provides information and instructions for installing the
Desktop Manager software and setting the default printer.
❑ Installing the Software.............................................................................2-2
zPreparing for the Installation ..........................................................2-3
zInstalling the Software .....................................................................2-4
zOverwriting the MultiPASS Printer Options ................................2-6
❑ Setting the Default Printer ...................................................................... 2-7
❑ Sharing the Printer Installation ..............................................................2-8
zSetting Up Your MultiPASS Printer for Sharing........................... 2-8
zInstalling the Printer Driver on a Client System ........................2-10
Software
Installing the
Desktop Manager
Chapter 2 Installing the Desktop Manager Software 2-1
Installing the Software
Your MultiPASS software comes with a Master Installer that makes
installing the MultiPASS software fast and easy. The Master Installer
starts up and loads the software in this order:
❏ MultiPASS Desktop Manager (including the printer and fax drivers)
❏ MultiPASS ODBC (Open DataBase Connectivity) Interface
❏ ScanGear for MultiPASS.
By default, the Desktop Manager software is installed on your C: drive in
a folder named MultiPASS (C:\Program Files\Canon\MultiPASS\),
unless you specify another drive or folder during installation. The
installation process also changes some of your system files to allow all
the Desktop Manager components to work properly.
During installation, you are prompted to enter certain fax setup
information. This information can later be changed in the Desktop
Manager, as described in a later chapter.
The fax setup information you enter during installation adjusts
corresponding settings in your MultiPASS printer. Therefore, any fax
n
information you may have manually set on the MultiPASS printer is
replaced by the information you enter when installing the Desktop
Manager.
During installation, the MultiPASS Status Monitor is set to automatically
start each time you start Windows.
When installation is complete, the Master Installer determines whether or
not your computer needs to be restarted.
If you are using Windows NT, you may have formatted the partitions on
your hard drive with NTFS (New Technology File System). In this case,
n
2-2 Installing the Desktop Manager SoftwareChapter 2
you can operate the MultiPASS Desktop Manager only if you log in as the
Administrator or with Administrator privileges.
Preparing for the Installation
Before you begin installing the software, take some time to prepare your
system and fax setup information required for installation.
❏ Connect the MultiPASS printer to the parallel port on your computer.
The MultiPASS printer must be connected to your computer to install
the Desktop Manager software.
The selected parallel port must be a dedicated port. The MultiPASS
printer does not operate with a redirected or virtual parallel port.
❏ Prepare the following fax setup information, which is entered during
installation:
zYour preferred mode for receiving faxes with the MultiPASS
printer: automatically switching between a telephone and fax
call; automatically receiving fax calls only; requiring you to
manually receive fax calls; or handling incoming calls with an
answering machine connected directly to the MultiPASS printer.
zFax Heading/Unit Name
The name you want to appear in the fax header (usually your
name or company name), which appears in the top margin of
each page of a fax transmission.
zFax Number
The number for the fax line connected to your MultiPASS printer.
This information is printed in the fax header, displaying in the
top margin of each page of a fax transmission.
zCompany Name (for Cover Page)
Name of your company. Once entered, this information is
available to print on a fax cover page.
Software
Installing the
Desktop Manager
zOutside Dialling Prefix
If applicable, the number for accessing an outside line through
your office phone system (usually 9).
Chapter 2 Installing the Desktop Manager Software 2-3
zFax Receive Mode
The method by which you want the MultiPASS printer to handle
incoming faxes when your PC is on: upload the fax directly to the
Desktop Manager or print the fax from the MultiPASS printer.
❏ Start Windows. If any Windows applications are open, close the
applications. With the applications closed, you ensure that the
Desktop Manager software installs properly.
If you are attempting to reinstall the Desktop Manager software, you
must first remove the current installation. For instructions on removing
n
the software, refer to Chapter 8, “MultiPASS Printer Setup and Other
Utilities in the Desktop Manager.”
Installing the Software
Once you have prepared your system and the required fax information,
you are ready to install the Desktop Manager software.
If you are using Windows NT, you must log on as Administrator or have
Administrator privileges before installing the Desktop Manager software.
n
If you do not have Administrator privileges for Windows NT, ask your
system administrator to install the MultiPASS Desktop Manager software
on your PC.
To install the Desktop Manager software:
1. Insert the installation disk into your disk drive.
2-4 Installing the Desktop Manager SoftwareChapter 2
2. The Desktop Manager software will be supplied on either a single
language CD, or a multilingual CD. If you have a single language CD
the following dialog will be displayed:
If you have a multilingual CD the following dialog will be displayed:
Software
Installing the
Desktop Manager
Chapter 2 Installing the Desktop Manager Software 2-5
3. If installation does not start automatically:
zOn the Windows taskbar, click Start, and then click Run.
zIf you received your software on a multilingual CD, in the Run
dialog box, type the following command and click OK (where D:
is your disk drive).
D:\SETUP.EXE
zIf you received your software on a single language CD, in the
Run dialog box, type the following command and click OK
(where D: is your disk drive).
D:\SETUP\SETUP.EXE
4. Follow the on-screen instructions to complete the installation
process.
During installation, follow these guidelines:
zClick Next to move from one dialog box to the next.
zMake sure you click Next or OK on the current dialog box.
zBe sure to wait for Windows to complete each setup step. If you
hear the computer working, wait until it is done.
For information about allowing the Desktop Manager software to
overwrite the MultiPASS printer setup options, refer to the “Overwriting
the MultiPASS Printer Options” section.
Overwriting the MultiPASS Printer Options
If you set options on the operation panel of your MultiPASS printer (such
as a phone line type), they are overwritten by the Desktop Manager
software under the following conditions:
❏ When the installation of the Desktop Manager software is completed
2-6 Installing the Desktop Manager SoftwareChapter 2
❏ After installation, when you open the MultiPASS Status Monitor
(which occurs automatically when you start Windows)
❏ After installation, when you save a change to the setup options in the
Desktop Manager (as described in Chapter 8, “MultiPASS Printer
Setup and Other Utilities in the Desktop Manager”).
When setting options, a message appears to remind you that the
MultiPASS printer options set on the operation panel will be
overwritten if set in the Desktop Manager.
You can choose to proceed with the update, overwriting the settings
in the MultiPASS printer, or you can cancel the action. When
cancelling, you can first record your settings on the MultiPASS
printer. This enables you to re-enter them in the Desktop Manager
when you resume operations.
Setting the Default Printer
When you install the printer driver software, the system automatically
sets the MultiPASS printer as the default printer. If necessary, however,
follow these instructions to set the default printer.
Software
Installing the
Desktop Manager
To set the default printer:
1. On the Windows desktop, click Start, and then point to Settings.
2. On the Settings menu, click Printers.
3. In the Printers window, click the MultiPASS printer icon.
4. On the File menu, click Set As Default.
Chapter 2 Installing the Desktop Manager Software 2-7
Sharing the Printer Installation
You may be using your computer and the MultiPASS printer connected
to your computer in an environment where multiple computers are
connected by a network. In this case, you can share the use of your
MultiPASS printer with the other computers on the network.
If you choose to share the use of your MultiPASS printer, your computer
acts as the host system or server to the other computers (also referred to
as remote or client systems).
To use your MultiPASS printer, the client systems must install the
MultiPASS printer driver onto their systems. They can do so directly
from your system. Based on which Windows operating system you are
using, the following client system can share your MultiPASS printer:
If your system (server) is:Install on client system:
Windows 95 or Windows 98Windows 95 or Windows 98
Windows NTWindows 95, Windows 98, or
Windows NT
When a document is printed by the client system on a shared MultiPASS
printer, any printing messages (status or error messages) display on the
server system.
If you are using Windows NT for sharing your MultiPASS printer, it is
recommended that Service Pack 4 or later is installed on your system.
n
This ensures that the client systems can successfully connect to your
MultiPASS printer on the network.
Setting Up Your MultiPASS Printer for Sharing
Before the client systems can install and use the MultiPASS printer driver,
you must set up the MultiPASS printer for sharing.
2-8 Installing the Desktop Manager SoftwareChapter 2
To set up the MultiPASS printer for sharing:
1. On the MultiPASS server system, on the Windows taskbar, click Start.
2. On the Start menu, point to Settings. Then click Printers.
3. In the Printers window, click the MultiPASS printer icon.
4. On the File menu, click Sharing.
n
n
5. In the Properties dialog box, on the Sharing tab, click Shared or
Shared As.
6. In Share Name box, type a name you want to assign to the shared
MultiPASS printer.
If available, you may also want to assign a password, which would
then be required by the client systems when using the MultiPASS
printer.
7. Click OK.
If the Sharing command is not available (see Step 4), you need to set up
printer sharing in Windows. For details, see your Windows user
documentation.
If you are using Windows NT and expect Windows 95/98 client systems
to use your shared MultiPASS printer, you need to set up an alternate
driver for Windows 95/98. With this procedure, you may need to have
the following installation disks available: Windows NT, Windows 95/98,
and MultiPASS Desktop Manager.
Software
Installing the
Desktop Manager
To set up an alternate driver: On the Sharing tab, under Alternate
Drivers, click Windows 95. Then click OK. Follow the on-screen
instructions. For details, see Appendix B, and your Windows NT
documentation.
Chapter 2 Installing the Desktop Manager Software 2-9
Installing the Printer Driver on a Client System
Once the MultiPASS printer has been set up for sharing, the printer
driver can be installed from the MultiPASS server system to the
appropriate client systems.
To install the printer driver on a client system:
1. On the client system, on the Windows taskbar, click Start.
2. On the Start menu, point to Settings. Then click Printers.
3. In the Printers window, double-click Add Printer.
4. Follow the on-screen instructions.
Install the printer driver as a network printer, based on the name
assigned to the shared printer.
You cannot install the MultiPASS printer driver on a client system that
has a previous version of a MultiPASS printer.
n
2-10 Installing the Desktop Manager SoftwareChapter 2
Chapter 3
Printing with the MultiPASS Printer
This chapter provides instructions for printing a document from a
Windows application with your MultiPASS printer and for changing the
printer settings.
❑ Printing a Document ................................................................................3-2
zDisplaying Printer Driver Information ........................................ 3-49
Printer
MultiPASS
Printing with the
Chapter 3 Printing with the MultiPASS Printer 3-1
Printing a Document
Once you have installed the software, you are ready to print a document —
from any Windows application that supports printing, such as Word for
Windows — using the MultiPASS printer.
Printer options are initially installed using default settings, enabling you
to print immediately. These options determine what your documents look
like when printed. For example, they define such settings as the paper size
and page orientation. For more information on printer settings, see the
“Working with Print Options (Windows 95/98)” and “Working with Print
Options (Windows NT)” sections presented later in this chapter.
Instructions for printing a document can vary somewhat for different
Windows applications. Therefore, for detailed instructions, see the user
documentation for the specific application from which you are printing.
The following instructions summarise the general procedures for printing
a document.
To print a document:
1. With your document open, click the print command. (In most
Windows applications, the print command is on the File menu or
toolbar.)
2. In the Print dialog box, make sure the MultiPASS printer is selected in
the Printer box.
The MultiPASS printer appears as the selected printer if you specified
it as the default printer when you installed the printer driver and
Desktop Manager software, as described in the previous chapter.
3. Click the command to print your document (usually OK or Print).
The document is printed to your MultiPASS printer.
Printing Envelopes
When printing envelopes, use the following guidelines for the best results.
3-2 Printing with the MultiPASS PrinterChapter 3
❏ Use the appropriate size envelope: US commercial size number 10 or
European size DL.
Although other envelope sizes might fit in the paper tray, using them
may not provide consistent printing results.
❏ Avoid using the following types of envelopes. They may cause jams or
smears, or may damage your printer:
zWith windows, holes, perforations, cutouts, and double flaps
zMade with special coated or deeply embossed paper
zWith peel-off sealing strips
zWith letters enclosed in the envelope.
❏ Be sure to place envelopes face-up when printing.
❏ Stack up to 10 envelopes in the multipurpose tray to feed the envelopes
automatically for printing.
To load envelopes:
1. On the MultiPASS printer, make sure the paper thickness lever is set to
the right.
Printer
MultiPASS
Printing with the
Chapter 3 Printing with the MultiPASS Printer 3-3
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2. Prepare the envelopes.
Arrange the stack of envelopes on a firm surface and press down
firmly on the edges to make the folds crisp.
Press all the way around the envelopes to remove any curls and expel
any excess air. Make sure any curls are removed from the flap of each
envelope.
3-4 Printing with the MultiPASS PrinterChapter 3
3. Insert the stack of envelopes into the multipurpose tray until it stops.
Align the edge of the paper guide with the left edge of the stack of
envelopes.
You are now ready to begin printing the envelopes.
Working with Print Options (Windows 95/98)
This section provides information on setting and changing your printing
options if you are using Windows 95/98. If you are using Windows NT,
see the “Working with Print Options (Windows NT)” section presented
later in this chapter.
Changing the Printer Settings: a Summary
Print options are the settings that determine how your document looks
when it is printed. Print options are initially installed using default
settings, allowing you to print documents immediately. However, you may
want to change these settings for certain documents.
Printer
MultiPASS
Printing with the
Chapter 3 Printing with the MultiPASS Printer 3-5
The following instructions summarise the general procedures for changing
printer settings. For detailed information on specific printer options, refer
to later sections in this chapter.
To change print options:
1. With your document open, click the Print command. (In most
Windows applications, this command is on the File menu or toolbar.)
2. In the Print dialog box, click Properties.
3. In the Printer Properties dialog box, on the Main, Paper, and Features
tabs, specify the desired printer options.
4. If you are dissatisfied with your changes on a particular tab and want
to revert to the default settings, click Defaults.
5. To save the changes and close the Printer Properties dialog box, click
OK.
To save the changes and leave the dialog box open, click Apply.
To close the dialog box without saving any changes, click Cancel.
Choosing a Print Mode
When printing a document, you choose a print mode. A print mode
specifies print quality and colour settings. Initially when you first install
the MultiPASS software, there are a number of factory-defined print modes.
You can temporarily change the settings for a predefined print mode when
printing a particular document. You can also save your changed settings
as a new print mode to use when printing future documents.
To choose a print mode:
1. In the Printer Properties dialog box, click the Main tab.
3-6 Printing with the MultiPASS PrinterChapter 3
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