This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation,
maintenance, and repair of products. This manual covers all localities where the products we sold. For this
reason, there may be information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in
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technical information as the need arises. In the event of major
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changes
in the contents of this manual
over a
The following paragraph does not apply to any countries where such provisions are
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Trademarks
The product
individual companies.
names
and company names described in this manual are the registered trademarks of the
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This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be
copied, reproduced or translated into another language, in whole or in part, without the written consent of
Canon Inc..
Copyright 0 1997 by Canon Inc.
CANON INC.
Office Imaging Products Technical Support Dept. 2
5-1
Hakusan
DTP System
This
mnnunl
SUPER LASER SHOT
All graphics
All
documrwts
7-Chome,
was
were
and all page layouts
Toridecity, lbaraki 302, Japan
produced
produced with Macromedia FreeHand’.
on an Apple Macintosh” personal computer, final pages wer” printed on Canon
R406
PS.
were
created with
&arkXPress”.
The marks used in this manual have the following meanings
Meaning
States a precaution to be taken to prevent danger to personnel, damage to
the product, or damage to electronic components by discharge of static
electricity. for example.
A
States a precaution to be taken to prevent damage to electronic components
by electrostatic discharge.
A
Informs you of fire-related cautions.
63
e
NOTE
REFERENCE
Informs you that the plug must be
starting an operation.
Gives useful information to understand descriptions.
Indicates sections to be read to obtain
removed
mere
from the power outlet before
detailed information.
I
This manual is divided into
five
parts, and contains information required for servicing the
product.
Part
1: Facsimile
This section describes the facsimile function of the respective product.
Part 2: Printer
This section describes the printer function of the respective product.
Each of the above parts is further divided into the following four chapters:
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very
important, so please read it.
Chapter 2: Technical Reference
This part explains the technical theory of the product
Chapter 3: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and
service operations and service switches.
Chapter 4: Appendix
This part
explains
the informations of the optional products and user data flow.
z:
: -
0
REFERENCE
l
:
For more details of
of USER’S
l
Procedure for assembly/disassembly and greasing points are not given in this
GUIDE.
manual. See the illustrations in the separate volume of
l
Detailed description of each
except the new
See G3
Facsimile Service Data Handbook (supplied separately)
user
operations and
SSSW/parameter
SSSWslparameters
user
reports, see the separate volume
is not given in this manual
added to this model.
PARTS CATALOG.
for details
them.
l
See the G3 Facsimile Error
the error codes not shown in this
l
Detailed description of connector Locations and Signal Descriptions in not
Code
L~sf
(Rev. 1, supplied separate/y)
mnnual.
for details of
given in this manual.
See the Circuit
Diagram
for details
them.
II
REVISION
I
CONTENT
0
I
Original
fart 1: Facsimile
Page
1- 1
1- 1
l-2
l-2
1-2
l-3
l-5
l-7
l-6
1 -11
1 -11
1 -14
1
-16
1 -18
1 -20
1 -22
1 -23
1 -23
1
-25
1 -25
1 -26
1 -26
1 -26
1 -27
1 -27
1 -32
1 -40
1 -42
1 -42
1
-42
1 -43
1 -45
1 -45
1 -46
1 -47
1
-46
1 -49
1 -50
1 -52
Chapter 1: General Description
FEATURES
1.
1 .I Overview
SPECIFICATIONS
2.
General Specification
2.1
Communication Specification
2.2
Scanner Specification
2.3
2.4
Copy Specification
2.5
2.6 Function
OVERVIEW
3
3.1 External View
3.2 Operation Panel
3.3 Consumables
4
DIMENSIONS
SAFETY & PRECAUTIONS
5
5.1
5.2
5.3
5.4 Data-related precautions
Printer Specification
3.3.1
BJ cartridge and ink cartridge and BJ cartridge container
3.3.2 Print media
Personnel Hazards
5.1 .I Electrical shock
5.1.2 High-temperature parts
5.1.3 Fire hazards
5.1.4 Moving pads
5.1.5 Preventing ink stains
General Cautions
5.2.1 Unit cautions
5.2.2 BJ cartridge cautions
5.2.3 Ink cartridge cautions
Servicing Cautions
5.3.1 Damage from static charge
5.3.2 Scanner unit
5.3.3 Print assembly
5.3.4 Paper feed section
5.3.5 Control boards
5.3.6 Opening the upper Cover
5.4.1
Data in the image storage memory (DRAM)
5.4.2 Data in the control processing memory (SRAM)
5.4.3 Data in the EEPROM
5.4 4 SCNT board replacement precautions
IV
1 -53
1
-54
1
-54
1 -54
1 -55
1 -55
1
-56
1 -56
1 -57
6. QUALIFICATION REQUIRED FOR INSTALLATION WORK
5.4.5 Data initialization through service operation
Protective Mechanism
5.5
55.1 Data battery backup function
5.5.2 BJ cartridge maintenance features
5.53 Heat protection mechanism
5.5.4 Overcurrent protection
5.5.5 Lightning protection
5.56 Power leakage protection
Chapter 2: Technical Reference
COMPONENT LAYOUT
2-
1
2-
3
2-
6
2 -11
2 -18
2 -18
2 -21
2 -23
2 -25
2 -25
2 -26
2 -29
2 -32
2 -32
2 -32
2 -32
2 -33
2 -33
. .
2 -33
2 -34
2 -34
2 -34
2 -35
1.
SCANNER MECHANISM
2.
PAPER SUPPLY MECHANISM
3.
4.
PRINTER SECTION
5.
BJ CARTRIDGE
5.1 Structure
5.2 BJ Head Driver Block Diagram
5.3 Printing Signal
ELECTRIC CIRCUIT
6.
6.1 Component Block Diagram
6.2 Circuit Board Components
6.3 Flow of Image Signals
COMMUNICATION SYSTEM OPERATIONS
Figure 3- 2 CS LED Lights-on Duration Adjustment Operation
Figure 3-
Figure
Figure 3-
Figure 3- 6 Sample Test Pattern with Vertical Misalignment
Figure 3- 7 Vertical Line Misalignment Correction Procedure
Figure 3-6Headgap
Figure 3-9Adjustment Preparation
Figure3-10
Figure3-11
Figure3-12
Figure 3-13 Paper Feed Motor/Carriage Motor/Document Feed Motor Connector
Figure3-14
Figure3-15
Figure 3-16 Service Data (page 1)
Figure3-17
Figure
Figure3-19
Figure 3-20 Service Data (page 5)
Figure 3-21 Service Data (page 6)
Figure 3-22 Bit Switch Display
Figure 3-23 How to Read Bit Switch Tables
Figure 3-24 Nozzle Check Pattern
Figure 3-25 Test Mode
Figure 3-26 D-RAM Test
Figure 3-27 Print Test Pattern Check
Figure 3-26 Print Pattern Sample
Figure 3-29 CNG and DTMF Signal Reception Tests
Figure 3-30 Sensor Tests
Figure 3-31 Operation Panel
1
Cleaning Location
3
Printing the Test Pattern
3-4Test Pattern Sample
5
Correct Test Pattern
Head Gap Adjustment
Head Gap Adjustment (2)
Service Error Code Display
Defective Pattern (Sample)
Service Data Setting Method
Service Data (page 2)
3- 16
Service Data (page 3)
Service Data (page 4)
(1)
XI
3 -58
3 -60
3 -61
3 -62
3 -64
3 -65
3 -66
3 -67
4-
2
4-
3
4-
4
4-
5
4-
6
4-
7
4-
8
4 -10
Figure 3-32 Memory Clear List
Figure 3-33 System Data List (page 1 - page 4)
Figure 3-34 System Data List (page 5 - page 6)
Figure 3-35 System Dump List (112)
Figure 3-36 System Dump List
Figure 3-37 Service Error TX Report
Figure 3-38 Service Error Activity Report (receiving)
Figure 3-39 Wiring Diagram
Figure 4- 1 Location for the Printer
Figure 4- 2 Connecting the Interface Cable
XIII
Chapter 1: General Description
1 .l Overview
This product is a G3 transreceiving facsimile based on the ITU-T recommendation. It can
be used in telephone networks.
*: This mark indicates new function.
Excellent print quality
The high-performance print head offers 360 x 360 dot per inch (dpi) resolution for text and
graphics.
Automatic switching between fax and voice calls
Fax/telephone switching allows you to receive fax messages and normal phone calls on a
single line.
BJ
cartridge
The BC-20 and BC-21 BJ cartridges provide excellent print quality for crisp, clean-looking
documents.
REFER TO PAGE 2-16.
Convenient paper handling
The paper tray holds up to 100 sheets of plain letter, legal, or A4 paper, and the automatic
document feeder can hold up to 20 letter-size, A4-size or 10 legal-size pages.
Simple maintenance
The replaceable ink cartridge contains the ink and the print head. When it runs out of ink,
simply replace it.
Ink detection function
This model has a new ink detection function. After each received page is printed, ink is
ejected in front of a photosensor, so that the machine can detect whether there is ink
remaining or not.
REFER TO PAGE 2-16.
Copy function
This machine can make up to 99 black and white (including halftones) copies of a document
at a time, at a rate of up to three copies per minute.
It can also make one color copy at n time at a rate of ten minutes per copy.
Full-color and
By using the settings in the MultiPASS Desktop Manager software, you can scan photos in
full color or with 256
photos arereproduced as clearly as
possible.
256-level
gray-scale (for PC)REFER TO PAGE 2-34.
lcvcls
of gray, rather than just in black and white, ensuring that
High-resolution scanning
This machine
electro~cnh~nced
can
scan docum~nls at true resolutions of 30 - 300 dpi,
rrsolulions
or
of 301 - 600 dpi.
l-l
Part 1: Facsimile
2.1 General Specification
TYPT
Body colour
Power source
Power consumption
Usage environment.
Operating noise
Dimensions (W X D X H)
Weight
Desktop
Art gray
98 - 132V AC, 48 - 62 Hz,
standby 9 W/Max. 49 W (when
50,O”F mmHg(709- 1013 hPa)
Horizontal
Measured in accordance with IS0 standards
Standby
Operating
Reduction settings for reception
Automatic reduction of reception images
Built-in Answering machine
Answering machine connection
Remote reception
Memory lock reception
Reception printing in reverse order
Polling
Polling transmission
Polling reception
Yes
Yes (1007&70%)
NOW?
Yes (Telephone answering priority type)
Yes (Remote ID method)
NOW
1-8
Chapter 1: General Description
Others
Closed network
Direct mail prevention
Reception printing In reverse order
Memory box
Memory backup
Backup contents
Backup IC
Backup device
Battery life
Image data backup
Activity management
a) User report
Activity management report (Every 20 transactions : always transmission and reception
together)
Activity report (sending/receiving)
One-touch speed dialling list
Coded speed dialling list(by SPECIAL MODE)
Group dialling list
Memory clear list
User’s data list
Multi activity report
b) Service report
System data list
System dump list
Error list
N0ne
NOIE
Nona
N0na
Dial registration data, User data, Service data,
Time
256 kbit SRAM for control
Lithium battery
Approx. 5 years
Nona
Yes
(by SPECIAL MODE)
(by SPECIAL MODE)
(by SPECIAL MODE)
3.OV DC/600 mAh
1-9
Part
7: Facsimile
Transmitting terminal identification
Time
Management data
Precision
Display
Completion stamp
Program key
Telephone exchange function
Speaker phone
Demo print function
HELP function
Ye.3
Year/month/date/day/hour/minute (24 hour
display)
?r90 set
NOIE
NOIW
NOFX
NOlIe
NCJne
NOIE
lrow x
per month
16 digits
l-10
3.1
External View
Front View
Chapter 7: General Description
Figure 1-3 External View
l-11
(1)
Part 1: Facsimile
Rear View
Inside the Printer Cover
Figure 1-4 External View
(2)
1-12
Part 7: Facsimile
3.2
Operation Panel
The Operation Panel
Document feed lever
0
0
0
0
1-14
Chapter 7: General Description
@
One-Touch Speed Dial/Special Function buttons
Use these buttons for one-touch speed dialing, entering user
information,
print head. For more information on the special function buttons.
@
Numeric buttons
Use
thcsr
information,
for automatic dialing.
prmting
buttons to type numbers and names when entering
and
documents stored in memory, and cleaning the
to dial fax/telephone numbers that
are
not
registrred
@ REDIALPAUSE
Press this button to
number buttons, or to enter pauses between digits when dialing fax
numbers.
@
CODED DIAL button
Press this button (followed by entering a two-digit code with the
numeric buttons) to dial a fax number that you have registered for
coded speed
@
START/COPY button
Press this button to
operations, or to select functions when registering information.
@I
ALARM lamp
This
lamp
is
out
of paper or ink.
@
STOP button
Prtx
this button to cancel sending, receiving, or any other
button
redial
the last number that was dialed using the
dialing.
begin
sending, receiving, scanning, or other
flashes when an
error
occurs, or when the
Figure 1-6 Operation Panel
MultiPASS
(2)
C5000
oprration.
1-15
Part 1: Facsimile
0
0
Special Function Buttons
FUNCTION button
Use this button to enter user information, to run the
self-cleaning process, check the nozzles, or to print faxes stored in the
MultiPASS C5OOO’s
CARTRIDGE button
Press this button to release the
its center position for installing or replacing the cartridge.
after installing the cartridge to return the cartridge holder back to its
home position.)
memory.
MultiPASS C5OOO’s
MultiPASS C5OOO’s
BJ cartridge holder to
(Press
again
u
RESUME button
Press this button when you want to form-feed paper when printing
cl
Arrow buttons
Use these buttons to scroll through menu selections or to move the
cursor when
cl
PRINTER RESET button 3
Press this button to
will maintain all
MultiPASS
(<, >)
1 and 2
registering
C5000 to reset the unit or the faxes in memory will be lost.
Figure
data.
reset
the
MultiPASS CSOOO
the
faxes currently in memory. Do not unplug the
l-7
Operation Panel
if your PC crashes. This
(3)
1-16
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