Canon MULTIPASS C50 User Manual
ii Preface
Copyright
Copyright © 1998 by Canon, Inc. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language
in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual, or otherwise, without the prior written permission of
Canon, Inc.
Although this equipment can use either loop disconnect or DTMF
signalling, only the performance of the DTMF signalling is subject to
regulatory requirements for correct operation. It is therefore strongly
recommended that the equipment is set to use DTMF signalling for
access to public or private emergency services. DTMF signalling also
provides faster call set up.
This CE Marking shows compliance of this equipment with Directive
73/23/EEC and Directive 89/336/EEC (as amended by Directive
92/31/EEC), both as amended by Directive 93/68/EEC.
Canon Inc. /Canon Europa N.V.
(Europe Only)
Preface iii
Trademarks
Adobe Photoshop®and Adobe PageMaker®are registered trademarks of
Adobe Corporation.
Canon
®
and BJ®are registered trademarks and MultiPASS™, UHQ™, and
Bubble Jet
™
are trademarks of Canon Inc.
Centronics®is a registered trademark of Centronics Data Computer
Corporation.
IEEE™is a trademark of Institute of Electrical and Electronics Engineers,
Inc.
Microsoft
®
and Windows®are registered trademarks of Microsoft
Corporation.
PhotoFinish™is a trademark of Zsoft Corporation.
WordScan
™
is a trademark of Caere Corporation.
Other brand and product names may be trademarks or registered
trademarks of their respective companies.
As an
ENERGY STAR
®
Partner, Canon has
determined that the MultiPASS C50 meets the
Energy Star guidelines for energy efficiency.
The International ENERGY STAR®Office Equipment Program is an
international program that promotes energy saving through the use of
computers and other office equipment. The program backs the
development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products
are office equipment such as computers, displays, printers, facsimiles,
and copiers. Their standards and logos are uniform among participating
nations.
EPA POLLUTION PREVENTER
iv Preface
Important Information for Users in the United Kingdom
Approval Number 607676
Your Canon MultiPASS C50 has been approved against the
requirements of NTR3 for use in the UK. The CE mark is applied in
respect of the requirements of 72/23 EEC and 89/336 EEC.
It is intended for connection to analogue two wire public
telecommunication networks.
Connect the supplied cable to this socket first, then to the telephone
line.
This socket is intended for connection of the Canon optional
telephone. If required, an adapter to connect any piece of approved
telecommunications apparatus is available from your Canon
supplier.
Canon recommend that any additional equipment connected in the
installation is connected to this telephone socket. Do not connect
additional equipment through parallel sockets elsewhere on the
telephone line.
Voltage and current available at these sockets is determined by the
network to which the line cable is connected. They will not normally
exceed the limits for TNV as described in EN60950.
Ringer Equivalence Number (REN) = 1
The REN is a guide to help calculate the maximum number of items of
apparatus that will ring when connected simultaneously to one phone
line. The total RENs of the individual items should not exceed 4. Correct
ringing may not always be possible even when total REN does not
exceed 4. The REN value of a BT telephone is assumed to be 1 unless
otherwise marked.
This equipment is not intended or recommended for making calls to
emergency services.
Preface v
EMC Directive
This equipment has been tested in a typical system to comply with the
technical requirements of the EMC directive. Use of a shielded cable is
necessary to comply with the technical requirements of the EMC
Directive.
For your safety (Australia only)
To ensure safe operation the three-pin plug supplied must be inserted
only into a standard three-pin power point which is effectively earthed
through the normal household wiring.
Extension cords used with the equipment must be three-core and be
correctly wired to provide connection to earth. Wrongly wired extension
cords are a major cause of fatalities.
The power point shall be located near the equipment and shall be easily
accessible.
The fact that the equipment operates satisfactorily does not imply that
the power point is earthed and the installation is completely safe. For
your safety, if in any doubt about the effective earthing of the power
point, consult a qualified electrician.
Caution (New Zealand only)
1. This equipment may not necessarily provide for the effective handover of a call to or from a telephone connected to the same line.
2. The operation of this equipment on the same line as telephone or
other equipment with audible warning devices or automatic ring
detectors will give rise to bell tinkle or noise and may cause false
tripping of the ring detector. Should such problems occur, the user is
not to contact Telecom faults service.
3. Should this equipment become physically damaged, disconnect
immediately from the Telecom connection and power source and
contact your nearest service agent.
vi Preface
4. To relocate this equipment please.
l) Disconnect the equipment from the Telecom connection.
2) Disconnect the equipment from the power source.
3) Reconnect the equipment to the power source.
4) Reconnect the equipment to the Telecom connection.
5. If the supply cord of this equipment is damaged, it must be replaced
by the special cord (Parts No.: HH2-1910).
6. Not all standard telephones will respond to incoming ringing when
connected to the extension socket.
Contents vii
Contents
Chapter 1 Introducing the MultiPASS C50 ............................................................. 1-1
Welcome ....................................................................................................... 1-2
The Main Features of the MultiPASS C50 ............................................... 1-3
Plain Paper Fax Features..................................................................... 1-4
Colour Copier Features....................................................................... 1-5
Telephone Features.............................................................................. 1-5
Colour Printer Features....................................................................... 1-6
Colour Scanner Features..................................................................... 1-7
Using the MultiPASS C50 With the MultiPASS Desktop
Manager for Windows
®
........................................................................... 1-8
Supplies and Options ................................................................................. 1-9
BJ Print Cartridges and Ink Tanks..................................................... 1-9
Special Print Media.............................................................................. 1-9
Canon Photo Kit................................................................................... 1-10
Using Your Documentation....................................................................... 1-11
How to Use This Guide....................................................................... 1-11
Type Conventions Used in This Guide............................................. 1-12
For Customer Support................................................................................ 1-13
Safety Instructions....................................................................................... 1-14
Chapter 2 Setting Up Your MultiPASS C50 ............................................................ 2-1
Choosing a Location for Your MultiPASS C50....................................... 2-3
Unpacking Your MultiPASS C50.............................................................. 2-5
Do You Have Everything?.................................................................. 2-5
Removing Shipping Materials ........................................................... 2-8
Assembling the MultiPASS C50................................................................ 2-11
Attaching Components ....................................................................... 2-11
Attaching the Sending Document Support............................... 2-11
Attaching the Document Support .............................................. 2-12
Attaching the Output Tray Extension ....................................... 2-13
Making Connections................................................................................... 2-14
Connecting the MultiPASS C50 to Your PC .................................... 2-14
Connecting the Telephone Line......................................................... 2-16
Connecting the Optional Handset, a Telephone, or
Answering Machine ......................................................................... 2-17
Connecting the Power Cord............................................................... 2-18
Getting Acquainted With Your MultiPASS C50..................................... 2-20
Front View ............................................................................................ 2-20
Rear View.............................................................................................. 2-21
The Handset (Option) ......................................................................... 2-21
Inside the Printer Cover...................................................................... 2-22
The Operation Panel............................................................................ 2-23
Special Function Buttons ............................................................. 2-25
Selecting and Installing a BJ Cartridge .................................................... 2-27
Guidelines for Using and Maintaining BJ Cartridges .................... 2-27
Choosing the Best Cartridge .............................................................. 2-29
Installing the BJ Cartridge .................................................................. 2-31
Storing BJ Cartridges........................................................................... 2-36
Selecting and Loading the Print Media ................................................... 2-37
Selecting the Print Media.................................................................... 2-37
Plain Media.................................................................................... 2-37
Canon Media ................................................................................. 2-38
The Printable Area............................................................................... 2-40
Plain Paper and Special Media ................................................... 2-40
Envelopes....................................................................................... 2-41
Adjusting the Paper Thickness Lever ............................................... 2-42
Loading the Print Media..................................................................... 2-44
Loading Print Media for Automatic Feed................................. 2-45
Loading Print Media for Manual Feed...................................... 2-49
Using Canon’s Specialty Papers ........................................................ 2-50
Printing on High Resolution Paper HR-101 ............................. 2-50
Printing on FS-101 Fabric Sheets ................................................ 2-52
Using the Paper Output Guides With the BC-22/22e and
BC-29F Cartridges............................................................................. 2-53
Entering User Information in the MultiPASS C50 ................................. 2-54
Guidelines for Entering Information ................................................ 2-55
Entering Numbers, Letters, and Symbols ................................. 2-56
Editing Information...................................................................... 2-57
Entering Your Identification Information ........................................ 2-58
Editing Your Identification Information ................................... 2-60
The MultiPASS C50 Settings ..................................................................... 2-61
List of Settings ...................................................................................... 2-61
General Settings ............................................................................ 2-62
Sending Settings............................................................................ 2-63
Receive Settings ............................................................................ 2-65
Speed Dialling Settings................................................................ 2-67
Other Options................................................................................ 2-67
The MultiPASS C50 Unit Settings ..................................................... 2-68
Accessing the MultiPASS C50 Unit Settings.................................... 2-71
To Access the VOLUME CONTROL Settings (CALLING
VOLUME, KEYPAD VOLUME, ALARM VOLUME,
LINE MONITOR VOL)............................................................. 2-71
To Access the RX CALL LEVEL, COLOR COPY MEDIA,
MID PAUSE SET, and DISPLAY LANGUAGE Settings ..... 2-72
Testing the MultiPASS C50 ....................................................................... 2-74
viii Contents
Contents ix
Chapter 3 Speed Dialling............................................................................................ 3-1
Speed Dialling Methods............................................................................. 3-2
One-Touch Speed Dialling......................................................................... 3-3
Storing Numbers for One-Touch Speed Dialling............................ 3-3
Changing a Number/Name Stored Under a One-Touch
Speed Dialling Button ...................................................................... 3-5
Using One-Touch Speed Dialling...................................................... 3-8
Coded Speed Dialling................................................................................. 3-10
Storing Numbers for Coded Speed Dialling.................................... 3-10
Changing a Number/Name Stored Under a Coded Speed
Dialling Code..................................................................................... 3-12
Using Coded Speed Dialling.............................................................. 3-15
Group Dialling............................................................................................. 3-17
Creating Groups for Group Dialling................................................. 3-17
Using Group Dialling.......................................................................... 3-21
Chapter 4 Sending Faxes ............................................................................................. 4-1
Preparing to Send a Fax ............................................................................. 4-3
Setting the Resolution and Contrast ................................................. 4-3
Setting the Scanning Resolution................................................. 4-3
Setting the Scanning Contrast..................................................... 4-4
Sending Methods ................................................................................. 4-6
Manual Sending Via the Handset .............................................. 4-6
Memory Sending .......................................................................... 4-6
Dialling Methods ................................................................................. 4-7
Sending Documents.................................................................................... 4-8
Manual Sending Via the Handset...................................................... 4-8
Memory Sending.................................................................................. 4-10
Cancelling Sending ..................................................................................... 4-12
Removing the Document From the Automatic Document
Feeder (ADF) ..................................................................................... 4-13
Redialling ..................................................................................................... 4-15
Manual Redialling ............................................................................... 4-15
Automatic Redialling With Memory Sending................................. 4-15
Cancelling Automatic Redialling ............................................... 4-16
Sequential Broadcasting............................................................................. 4-18
Sending a Document to More Than One Destination .................... 4-18
Sending a Document Using Group Dialling.................................... 4-19
Dialling Through a Switchboard .............................................................. 4-20
Registering the Access Type and the Outside Line
Number Under the R Button........................................................... 4-20
Long Distance Dialling............................................................................... 4-22
How to Enter Pauses ........................................................................... 4-22
x Contents
Confirming a Dial Tone.............................................................................. 4-23
Using Tone Dialling on a Pulse Line........................................................ 4-24
Using Alternative Telephone Networks (UK only) ............................... 4-25
Attaching the M Label......................................................................... 4-25
Registering an Alternative Telephone Network ............................. 4-26
Sending With an Alternative Telephone Network ......................... 4-27
Registering Speed Dialling With the M Button............................... 4-28
If a Power Cut Occurs ................................................................................ 4-29
Memory Clear Report.......................................................................... 4-29
Chapter 5 Receiving Faxes .......................................................................................... 5-1
Different Ways to Receive a Fax ............................................................... 5-2
Setting the Receive Mode ................................................................... 5-3
Receiving Faxes and Phone Calls Automatically:
Fax/Tel Mode.................................................................................... 5-4
Receiving Faxes Manually: MANUAL MODE................................ 5-6
Receiving Faxes Automatically: FAX ONLY MODE...................... 5-8
Using an Answering Machine: ANS. MACHINE MODE ............. 5-9
Using the MultiPASS C50 With an Answering Machine........ 5-9
Network FAX/TEL Switching (Australia Only) ............................. 5-10
Setting the Unit for Network Switch ......................................... 5-10
Network Switch System Operation ........................................... 5-10
Network FAX/TEL Switching (New Zealand Only) ..................... 5-11
Setting the Unit for Network Switch ......................................... 5-11
Network Switch System Operation ........................................... 5-11
Documents Received in Memory ............................................................. 5-12
Messages Displayed When Documents are Received
in Memory.......................................................................................... 5-12
Printing a Received Fax When Your Computer Is Off .......................... 5-14
Receiving While Registering, Copying, or Printing............................... 5-15
Cancelling an Incoming Fax ...................................................................... 5-16
Chapter 6 Scanning Documents and Making Copies............................................ 6-1
Scanning Documents .................................................................................. 6-2
Types of Documents You Can Scan .................................................. 6-2
Effective Image Size ..................................................................... 6-4
Selecting Automatic/Manual Document Feed ............................... 6-5
Loading Documents for Automatic Feed.................................. 6-6
Loading Documents for Manual Feed....................................... 6-10
Adding Pages to the Document in the Automatic
Document Feeder (ADF).................................................................. 6-12
Making Copies............................................................................................. 6-13
Contents xi
Chapter 7 Printing From Your PC.............................................................................. 7-1
Paper Handling ........................................................................................... 7-2
Selecting Paper Types ......................................................................... 7-2
Printing on Envelopes......................................................................... 7-2
Some Advice for Colour Printing ............................................................. 7-6
Selecting Paper and Other Print Media............................................ 7-6
Understanding Your Application’s Capabilities............................. 7-6
Understanding Your Computer’s Monitor and Colour................. 7-7
Improving Print Speed........................................................................ 7-8
Controlling Printing Costs.................................................................. 7-9
Chapter 8 Troubleshooting......................................................................................... 8-1
If You Cannot Solve the Problem ............................................................. 8-3
Problems Index............................................................................................ 8-4
Paper Jams.......................................................................................... 8-6
Jams in the Automatic Document Feeder (ADF) ..................... 8-6
Jams in the Sheet Feeder.............................................................. 8-8
Problems Feeding Paper into the Sheet Feeder ............................ 8-9
Faxing Problems................................................................................ 8-12
Sending Faxes................................................................................ 8-12
Receiving Faxes............................................................................. 8-14
Telephone Problems ......................................................................... 8-17
Copying Problems ............................................................................ 8-18
Printing Problems ............................................................................. 8-19
Print Quality Problems..................................................................... 8-24
Colour Printing and Copying Problems........................................ 8-26
General Problems.............................................................................. 8-29
Error Codes, Messages, and Solutions..................................................... 8-30
Chapter 9 Maintaining Your MultiPASS C50......................................................... 9-1
Cleaning the MultiPASS C50..................................................................... 9-2
Cleaning the MultiPASS C50’s Exterior ........................................... 9-2
Cleaning the MultiPASS C50’s Interior ............................................ 9-2
Cleaning the Scanner Components ................................................... 9-4
Maintaining BJ Cartridges ......................................................................... 9-8
Printing the Nozzle Check Pattern.................................................... 9-8
Cleaning and Testing the BJ Cartridge Print Head......................... 9-9
When to Replace the BJ Cartridge ..................................................... 9-10
Replacing the BJ Cartridge ................................................................. 9-12
Replacing an Ink Tank in the BC-21/21e Colour BJ
Cartridge ............................................................................................ 9-17
Transporting the MultiPASS C50 ............................................................. 9-21
xii Contents
Appendix A Specifications .............................................................................................. A-1
General.......................................................................................................... A-2
Plain Paper Fax............................................................................................ A-3
Copier ........................................................................................................... A-4
Telephone..................................................................................................... A-5
Printer ........................................................................................................... A-6
Printable Area: Papers......................................................................... A-7
Printable Area: Envelopes .................................................................. A-8
Scanner ......................................................................................................... A-10
Document Sizes ........................................................................................... A-11
PC Interface.................................................................................................. A-13
MultiPASS Desktop Manager for Windows®.......................................... A-13
Appendix B Options.......................................................................................................... B-1
Optional Handset........................................................................................ B-2
Package Contents................................................................................. B-2
Attaching the Handset to Your Unit................................................. B-3
Control Panel and Functions.............................................................. B-6
Maintaining Your Handset................................................................. B-8
Glossary ........................................................................................................................ G-1
Index ........................................................................................................................ I-1
Chapter 1 Introducing the MultiPASS C50 1-1
Introducing the
MultiPASS C50
Chapter 1
Introducing the MultiPASS C50
This chapter introduces you to your MultiPASS C50 and describes its
main features. It also explains the options and supplies available for use
with your MultiPASS C50.
❏ Welcome................................................................................................ 1-2
❏ The Main Features of the MultiPASS C50........................................ 1-3
• Plain Paper Fax Features................................................................ 1-4
•Colour Copier Features .................................................................. 1-5
• Telephone Features ........................................................................ 1-5
• Colour Printer Features .................................................................. 1-6
• Colour Scanner Features ................................................................ 1-7
❏ Using the MultiPASS C50 With the MultiPASS Desktop
Manager for Windows®.................................................................... 1-8
❏ Supplies and Options.......................................................................... 1-9
• BJ Print Cartridges and Ink Tanks ................................................ 1-9
• Special Print Media ........................................................................ 1-9
•Canon Photo Kit .............................................................................. 1-10
❏ Using Your Documentation .............................................................. 1-11
• How to Use This Guide .................................................................. 1-11
• Type Conventions Used in This Guide........................................ 1-12
❏ For Customer Support ........................................................................ 1-13
❏ Safety Instructions .............................................................................. 1-14
1-2 Introducing the MultiPASS C50 Chapter 1
Welcome
Thank you for purchasing the new Canon MultiPASS C50. We are sure
that your MultiPASS C50 will help you work more effectively and help
you meet your fax and phone requirements easily and conveniently, as
well as your printing, copying, and scanning needs.
Chapter 1 Introducing the MultiPASS C50 1-3
Introducing the
MultiPASS C50
The Main Features of the MultiPASS C50
The MultiPASS C50 is a complete multifunction system for your home
or small office. The MultiPASS C50 combines the following essential
office machines into a single, convenient desktop unit:
❏ Plain Paper Fax Machine ❏ Colour Printer
❏ Colour Copier ❏ Colour Scanner
❏ PC Fax ❏ Telephone*
Your MultiPASS C50 also includes the MultiPASS Desktop Manager for
Windows®, version 2.50. This exclusive Canon software package
provides you with a “PC Fax” — you can print, fax, scan, and use the
telephone from within your PC’s Windows environment.
The MultiPASS C50’s multitasking ability enables you to perform a
number of operations simultaneously. For example, you can print, scan
a document, or make copies at the same time you are sending a fax or
receiving a fax into memory.
The compact size of the MultiPASS C50 (400 mm wide by 365 mm long
by 205 mm high) makes it ideal for desktop use, and lets you use it in
places where other machines might not fit.
*Requires the optional handset, a telephone or an answering machine.
1-4 Introducing the MultiPASS C50 Chapter 1
Plain Paper Fax Features
UHQ™Image Processing System
The MultiPASS C50 uses Canon’s Ultra-High Quality Image Processing
System to provide enhanced definition in faxed photos.
Error Correction Mode (ECM)
Using the MultiPASS C50’s Error Correction Mode reduces transmission
errors when sending faxes to or receiving faxes from other fax machines
that also have ECM capability.
Automatic switching between fax and voice calls
The MultiPASS C50 can automatically distinguish between fax calls and
normal telephone calls, so that you can receive both through a single
phone line.
Answering machine connection
You can connect an answering machine to the MultiPASS C50 to let it
receive telephone messages and faxes while you are away from your
desk.
Transmission speed
The MultiPASS C50 uses G3 data encoding methods that increase
transmission speed to approximately 6 seconds* per page.
Memory sending/receiving
The MultiPASS C50 can store up to 42 fax pages* (either received or to
be sent) in its built-in memory, and can receive faxes while printing or
even when your PC is turned off.
Reduced-size printing
The MultiPASS C50 automatically scales received faxes to fit the size of
the paper loaded into the sheet feeder. So if your client is sending you a
fax on letter-size paper and you have A4-size paper in your sheet feeder,
the fax will be scaled down and printed on A4-size paper.
Automatic dialling and broadcasting
To make faxing even easier, the MultiPASS C50 provides several
automatic dialling methods: coded speed dialling, one-touch speed
dialling, and group dialling. The MultiPASS C50 also enables you to
broadcast faxes or send delayed faxes to as many as 57 locations at once.
Point-and-click dialling
The MultiPASS Desktop Manager enables you to select a fax number
and dial directly from your PC’s screen with a simple click of the mouse.
*Based on Canon FAX Standard Chart No.1, standard mode
Chapter 1 Introducing the MultiPASS C50 1-5
Introducing the
MultiPASS C50
Colour Copier Features
Colour and black and white copying
The MultiPASS C50 can make full colour copies. It can also make up to
99 black and white (including halftones) copies of a document at a time,
at a rate of up to three copies per minute.
360-dpi resolution
The MultiPASS C50 copies documents using a high resolution of
360 dpi (when making single copies).
Copy reduction
The MultiPASS C50 can reduce copies to 70%, 80%, or 90% of their
original size. This allows you to copy legal-size documents onto A4-size
paper, for example.
Telephone Features
Automatic dialling
The MultiPASS C50’s three automatic dialling methods (one-touch
speed dialling, coded speed dialling, and group dialling) can be used to
store phone and fax numbers, for easy and efficient calling.
Connection for the optional handset, a telephone, or answering
machine
Connecting the optional handset or a telephone to the MultiPASS C50
lets you use it to make and receive normal telephone calls. In addition,
connecting an answering machine allows you to receive faxes and phone
messages while you are away from your desk.
Point-and-click dialling
The MultiPASS Desktop Manager enables you to select a phone number
and dial directly from your PC’s screen with a simple click of the mouse.
1-6 Introducing the MultiPASS C50 Chapter 1
Colour Printer Features
Canon Bubble Jet (BJ) printing and ink cartridges
The MultiPASS C50 uses Canon’s Bubble Jet (BJ) printing and ink
cartridges to provide you with first-rate, crisp print and vibrant colours,
along with convenient, easy maintenance.
Excellent print quality and speed
The MultiPASS C50’s high-performance print head offers a precision of
up to 720 dots per inch (dpi) horizontally by 360 vertically, providing
you with high-resolution colour, text, and graphics, all at exceptional
speed — up to five pages per minute.
Impressive output on a variety of media
The MultiPASS C50 can provide sharp black or vibrant colour printing
on a wide variety of media, including A4, letter, and legal plain paper,
glossy paper, envelopes, transparencies, back print film (for display on a
backlit panel), and fabric sheets.
Convenient paper handling
The unit’s sheet feeder holds up to 100 sheets* of A4, letter, or legal
paper; 50 transparencies; 10 sheets of back print film; or 10 envelopes.
Economy ink-saving printing
The MultiPASS C50 includes an economy printing mode that uses up to
50% less ink, resulting in longer cartridge life.
Photo Quality Printing
Canon’s optional Photo Kit enables the MultiPASS C50 to use halftones
to print photos beautifully.
*75 g/m2paper
Chapter 1 Introducing the MultiPASS C50 1-7
Introducing the
MultiPASS C50
Colour Scanner Features
Full colour and 256-level greyscale
The MultiPASS C50 Desktop Manager allows you to scan images in full
colour or with 256 levels of grey, rather than just in black and white,
ensuring that the images are reproduced as clearly as possible.
Automatic Document Feeder (ADF)
The MultiPASS C50 includes an Automatic Document Feeder (ADF) that
makes it easy to fax or scan up to 20 pages at a time when using
Windows applications that support the TWAIN scanning standard (see
below) and multi-page scans.
300-, 400-, or 600-dpi resolution
With the MultiPASS Desktop Manager, the MultiPASS C50 can scan
documents at 300 dpi, and electro-enhanced 400 and 600 dpi. In
addition, when using applications that support the TWAIN scanning
standard, such as Scan Gear 4.0 TWAIN, you can adjust the resolution in
1 dpi increments from 30 to 600 dpi.
TWAIN compatible
The MultiPASS C50 supports the TWAIN scanning standard, which
allows you to scan images using any graphics or optical character
recognition (OCR) application that also supports the TWAIN standard.
N
Colour scanning is not possible from the MultiPASS Desktop Manager,
but can be done through any application that supports the TWAIN
standard.
1-8 Introducing the MultiPASS C50 Chapter 1
Using the MultiPASS C50 With the
MultiPASS Desktop Manager for Windows
®
Canon’s MultiPASS Desktop Manager for Windows allows you to use
the MultiPASS C50’s printing, faxing, scanning, and telephone functions
directly from your PC:
❏ Use the MultiPASS C50 as the default printer for Windows
applications
❏ Send faxes from the MultiPASS C50 using any Windows application
that allows printing
❏ Scan documents into the MultiPASS Desktop Manager or any
Windows application that supports the TWAIN scanning standard
❏ Store an unlimited list of fax or phone numbers in a fax/telephone
address book on your PC
❏ View faxes on your PC’s monitor, as well as save, rotate, or print
them, or copy them to the PC’s clipboard
❏ Broadcast faxes from your PC to any number of destinations
❏ Attach custom cover sheets to each fax you send from the PC
The MultiPASS Desktop Manager package also includes a utility
program that helps you troubleshoot the interface between your
computer and the MultiPASS C50.
For more details on using your MultiPASS C50 with the MultiPASS
Desktop Manager, refer to the MultiPASS Desktop Manager User’s Guide.
N
The MultiPASS Desktop Manager is designed to operate with
Windows 95 and Windows 98.
Chapter 1 Introducing the MultiPASS C50 1-9
Introducing the
MultiPASS C50
Supplies and Options
Your MultiPASS C50 uses Canon’s Bubble Jet (BJ) cartridges and ink
tanks, print media, and optional equipment, all designed to work with
your MultiPASS C50 to help you produce the finest output possible.
These supplies are available from your local authorised Canon dealer.
BJ Print Cartridges and Ink Tanks
The MultiPASS C50 uses Canon’s BJ (Bubble Jet) cartridges to provide
you with first-rate, crisp print and vibrant colours.
Canon’s BJ cartridges use advanced ink formulas that dry quickly, look
great on plain paper, are not easily affected by light, and resist
smudging extremely well. In addition, the print heads in the BJ
cartridges cap themselves automatically when not in use, thus saving
ink by keeping the print heads from drying out.
BJ print cartridges are also easy to maintain. If your BC-21/21e Colour
BJ Cartridge runs out of ink, just replace the empty ink tank (black or
colour). If the BX-20 Black Cartridge, BC-22/22e Photo Colour
Cartridge, or BC-29F Fluorescent BJ Cartridge runs out of ink, just
replace the entire cartridge.
N
To avoid printing problems, use only Canon BJ print cartridges and ink
tanks. Other cartridges can produce unsatisfactory results. In addition,
use only BCI-21 Black and BCI-21 Colour ink tanks in the BC-21/21e
Colour BJ cartridge.
Special Print Media
You can use plain paper with the MultiPASS C50 for excellent colour,
and black and white printing, but Canon has also developed a wide
range of print media to extend your printing capabilities. See “Selecting
the Print Media” on page 2-37 for detailed descriptions of these media.
If you plan to use a print medium other than those made by Canon, be
sure to test it in your MultiPASS C50 before ordering it in bulk. If you
have any questions about whether a particular medium is suitable for
your MultiPASS C50, please contact your local authorised Canon dealer.
1-10 Introducing the MultiPASS C50 Chapter 1
Canon Photo Kit
Canon’s optional Photo Kit enables the MultiPASS C50 to use halftones
to print photos beautifully. The kit includes the BC-22/22e Photo Colour
BJ cartridge, the SB-21 BJ cartridge container, and 60 sheets of Canon
high-resolution paper (HR-101).
Chapter 1 Introducing the MultiPASS C50 1-11
Introducing the
MultiPASS C50
Using Your Documentation
Your MultiPASS C50 includes the following documentation to help you
learn how to use your unit quickly and easily:
❏ User’s Guide (this guide) — This guide provides detailed
information on how to set up, operate, maintain, and troubleshoot
your MultiPASS C50.
❏ MultiPASS Desktop Manager for Windows
®
User’s Guide — This
guide describes how to use your MultiPASS C50 to print, scan, and
fax from within your PC’s Windows environment. Refer to this
guide whenever you need information about printing, scanning, or
faxing from your PC.
N
Please note that all settings of the MultiPASS C50 can be adjusted using
your MultiPASS Desktop Manager for Windows
®
software. For details,
refer to the MultiPASS Desktop Manager User’s Guide.
How to Use This Guide
To make the best use of this user’s guide in learning how to set up and
operate your MultiPASS C50, be sure to do the following:
❏ Read this chapter to learn about the MultiPASS C50’s main features,
available supplies and options, and guidelines on using the unit
safely.
❏ Carefully follow the instructions in Chapter 2, “Setting Up Your
MultiPASS C50” to get your unit unpacked and assembled properly,
and to learn how to enter information in the MultiPASS C50.
❏ Read Chapter 3, “Speed Dialling” to learn how to register numbers
for speed dialling, how to change them, and how to use speed
dialling to send faxes.
❏ Read Chapters 4 through 7 to learn how to use the MultiPASS C50
to send and receive faxes, scan documents, make copies, and print.
❏ If your MultiPASS C50 begins operating improperly, use Chapter 8,
“Troubleshooting,” to try to solve the problem.
1-12 Introducing the MultiPASS C50 Chapter 1
❏ Look over Chapter 9, “Maintaining Your MultiPASS C50” to
become familiar with procedures for cleaning your MultiPASS C50,
and replacing its Bubble Jet (BJ) print cartridge and ink tanks.
❏ Refer to Appendix A for the MultiPASS C50’s technical
specifications.
If you still have questions about how to use your MultiPASS C50, please
contact your local authorised Canon dealer or the Canon help line. They
will be happy to answer your questions.
Type Conventions Used in This Guide
This guide uses the following conventions to emphasise certain
information that will help you use your MultiPASS C50 correctly and
safely:
C
Cautions tell you how to avoid actions that could injure you or damage
your MultiPASS C50.
N
Notes provide advice for using your MultiPASS C50 more effectively,
describe operating restrictions, and tell how to avoid minor operating
difficulties.
In addition, this guide uses bold capital letters to show the names of
buttons and switches on the MultiPASS C50, such as FUNCTION,
STOP, and START/COPY. Text that appears in the unit’s display is
shown in plain capital letters: RECEPTION OK.
Chapter 1 Introducing the MultiPASS C50 1-13
Introducing the
MultiPASS C50
For Customer Support
Your MultiPASS C50 is designed with the latest technology to provide
trouble-free operation. If you have a problem with the unit’s operation,
try to solve it by using the information in Chapter 8, “Troubleshooting”.
If you cannot solve the problem or if you think your MultiPASS C50
needs service, contact your local authorised Canon dealer or the Canon
help line.
1-14 Introducing the MultiPASS C50 Chapter 1
Safety Instructions
Read these safety instructions thoroughly before using your MultiPASS
C50, and keep them handy in case you need to refer to them later.
C
Except as specifically described in this manual, do not attempt to service
the MultiPASS C50 yourself. Never attempt to disassemble the unit:
opening and removing its interior covers will expose you to dangerous
voltages and other risks. For all service, contact your local authorised
Canon dealer or the Canon help line.
❏ Always follow all warnings and instructions marked on the
MultiPASS C50.
❏ Use the MultiPASS C50 only on a sturdy, stable, level surface. If the
MultiPASS C50 falls, it could be seriously damaged.
❏ Do not use the MultiPASS C50 near water. If you spill liquid on or
into the unit, unplug it immediately and call your local authorised
Canon dealer or help line.
❏ The back and bottom of the MultiPASS C50 include slots and
openings for ventilation. To keep the MultiPASS C50 from
overheating (which can cause it to operate abnormally and create a
fire risk), take care not to block or cover these openings. Do not
operate the unit on a bed, sofa, rug, or other similar soft surface, or
near a radiator or other heat source. Do not place the MultiPASS C50
in a cupboard or cabinet or on shelves unless adequate ventilation is
available. See “Choosing a Location for Your MultiPASS C50” on
page 2-3 for guidelines on how much space the unit needs for
ventilation.
❏ Operate the MultiPASS C50 only from the type of power source
indicated on the unit’s label. If you are not sure of the type of power
available from your wall outlets, contact your local power company.
❏ Make sure the total amperage used by all devices plugged into the
wall outlet does not exceed the ampere rating of the outlet’s circuit
breaker.
❏ Do not allow anything to rest on the power cord or place the
MultiPASS C50 where the cord will be walked on. Make sure the
cord is not knotted or kinked.
Chapter 1 Introducing the MultiPASS C50 1-15
Introducing the
MultiPASS C50
❏ Do not insert objects of any kind into the slots or openings on the
MultiPASS C50’s cabinet, as they could touch dangerous voltage
points or short out parts, and result in fire or electric shock.
❏ Do not allow small objects (such as pins, paper clips, or staples) to
fall into the MultiPASS C50. If something does fall into it, unplug
the unit immediately and call your local authorised Canon dealer or
help line.
❏ Always unplug the MultiPASS C50 before moving or cleaning it.
❏ Whenever you unplug the MultiPASS C50, wait at least five
seconds before you plug it back in.
❏ Keep the MultiPASS C50 away from direct sunlight, as this can
damage it. If you have to place it near a window, install heavy
curtains or blinds.
❏ Do not expose the MultiPASS C50 to extreme temperature
fluctuations. Install the unit in a place with temperatures in the
10°–32.5°C range.
❏ Always unplug the MultiPASS C50 during thunderstorms.
❏ Before you transport the MultiPASS C50, remove its BJ cartridge.
❏ Always lift the MultiPASS C50 as shown below. Never lift it by its
sheet feeder or document supports.
1-16 Introducing the MultiPASS C50 Chapter 1
C
Unplug the MultiPASS C50 and contact your local authorised Canon
dealer or the Canon help line in any of these situations:
❏ If the power cord or plug is damaged or frayed.
❏ If liquid spills into the unit, or if it is otherwise exposed to rain or
liquids.
❏ If you notice smoke or unusual noises or odors coming from it.
❏ If the MultiPASS C50 does not operate normally when you follow
the operating instructions. Adjust only those controls that are
covered by the operating instructions in this user’s guide, or you can
damage the unit and require extensive repair work.
❏ If the MultiPASS C50 is dropped or its cabinet damaged.
❏ If the MultiPASS C50 begins performing poorly, and you cannot
correct the problem by using the procedures in Chapter 8,
“Troubleshooting”.
Chapter 2 Setting Up Your MultiPASS C50 2-1
Setting Up Your
MultiPASS C50
Chapter 2
Setting Up Your MultiPASS C50
This chapter tells you how to unpack and assemble your MultiPASS C50,
select and install the Bubble Jet (BJ) print cartridge, load the paper, and
enter your user information — everything you need to know to get your
MultiPASS C50 ready to use.
❏ Choosing a Location for Your MultiPASS C50................................ 2-3
❏ Unpacking Your MultiPASS C50 ...................................................... 2-5
•Do You Have Everything? ............................................................ 2-5
• Removing Shipping Materials ...................................................... 2-8
❏ Assembling the MultiPASS C50 ........................................................ 2-11
•Attaching Components ..................................................................2-11
Attaching the Sending Document Support ............................ 2-11
Attaching the Document Support............................................ 2-12
Attaching the Output Tray Extension .................................... 2-13
❏ Making Connections............................................................................ 2-14
• Connecting the MultiPASS C50 to Your PC................................ 2-14
• Connecting the Telephone Line ....................................................2-16
• Connecting the Optional Handset, a Telephone, or
Answering Machine .................................................................... 2-17
• Connecting the Power Cord ..........................................................2-18
❏ Getting Acquainted With Your MultiPASS C50 ............................ 2-20
• Front View........................................................................................ 2-20
• Rear View ........................................................................................ 2-21
• The Handset (Option) .................................................................... 2-21
• Inside the Printer Cover ................................................................ 2-22
• The Operation Panel ...................................................................... 2-23
Special Function Buttons .......................................................... 2-25
❏ Selecting and Installing a BJ Cartridge ............................................ 2-27
• Guidelines for Using and Maintaining BJ Cartridges................ 2-27
• Choosing the Best Cartridge.......................................................... 2-29
•Installing the BJ Cartridge ............................................................ 2-31
•Storing BJ Cartridges ...................................................................... 2-36
2-2 Setting Up Your MultiPASS C50 Chapter 2
❏ Selecting and Loading the Print Media ............................................ 2-37
• Selecting the Print Media .............................................................. 2-37
Plain Media ................................................................................ 2-37
Canon Media .............................................................................. 2-38
• The Printable Area ..........................................................................2-40
Plain Paper and Special Media ................................................ 2-40
Envelopes .................................................................................... 2-41
• Adjusting the Paper Thickness Lever .......................................... 2-42
• Loading the Print Media ................................................................2-44
Loading Print Media for Automatic Feed .............................. 2-45
Loading Print Media for Manual Feed.................................... 2-49
•Using Canon’s Specialty Papers .................................................. 2-50
Printing on High Resolution Paper HR-101 .......................... 2-50
Printing on FS-101 Fabric Sheets.............................................. 2-52
• Using the Paper Output Guides With the BC-22/22e and
BC-29F Cartridges........................................................................ 2-53
❏ Entering User Information in the MultiPASS C50.......................... 2-54
• Guidelines for Entering Information............................................ 2-55
Entering Numbers, Letters, and Symbols .............................. 2-56
Editing Information .................................................................. 2-57
• Entering Your Identification Information .................................. 2-58
Editing Your Identification Information ................................ 2-60
❏ The MultiPASS C50 Settings .............................................................. 2-61
• List of Settings ................................................................................ 2-61
General Settings.......................................................................... 2-62
Sending Settings ........................................................................ 2-63
Receive Settings .......................................................................... 2-65
Speed Dialling Settings.............................................................. 2-67
Other Options ............................................................................ 2-67
• The MultiPASS C50 Unit Settings ................................................ 2-68
•Accessing the MultiPASS C50 Unit Settings .............................. 2-71
To Access the VOLUME CONTROL Settings (CALLING
VOLUME, KEYPAD VOLUME, ALARM VOLUME,
LINE MONITOR VOL).............................................................. 2-71
To Access the RX CALL LEVEL, COLOR COPY MEDIA,
MID PAUSE SET, and DISPLAY LANGUAGE Settings .... 2-72
❏ Testing the MultiPASS C50 ................................................................ 2-74
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