Canon MultiPASS C3000 User Manual

MultiPASS C3000

Electronic User’s Manual

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C3000 system. All statements, technical information, and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representations or warranties concerning the products described.

Your MultiPASS C3000 and the software media included with your system have been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective product. All software is licensed AS IS, as described in the license agreement enclosed with the software media. Further, CCSI reserves the right to make changes in the specifications of the products described in this manual at any time without notice and without obligation to notify any person of such changes.

Trademarks

Canon and BJ are registered trademarks and MultiPASS, UHQ, and Bubble Jet are trademarks of Canon Inc.

Other brand and product names may be trademarks or registered trademarks of their respective companies.

As an Energy Star MultiPASS C3000 meets the Energy Star guidelines for energy efficiency.

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Partner, Canon U.S.A., Inc. has determined that the

USERS IN U.S.A.

PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT

AA.. LLooccaattiioonn

Supply a suitable table, cabinet, or desk. See Appendix A for the units dimensions and weight.

BB.. OOrrddeerr IInnffoorrmmaattiioonn

1. Only a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone companys business representative. The line should be a regular voice grade line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE or IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the

2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without Call Waiting can be used with your MultiPASS C3000. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

C. Power Requirements

This equipment should be connected to a standard 120 volt AC, three-wire grounded outlet only. Do not connect this unit to an outlet or power line shared with other appliances that cause electrical noise. Air conditioners, electric typewriters, copiers, and machines of this sort generate noise which often interferes with communications equipment and the sending and receiving of documents.

CONNECTION OF THE EQUIPMENT

This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to the telephone company. This equipment may not be used on coin service provided by the

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telephone company. Connection to party lines is subject to state tariffs.

IN CASE OF EQUIPMENT MALFUNCTION

Should any malfunction occur which cannot be corrected by the procedures described in this Users Manual, disconnect the equipment from the telephone

line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center. (See page 1-2 for details.)

RIGHTS OF THE TELEPHONE COMPANY

Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user.

WARNING

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

NNoottee::

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

● Re-orient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.

● Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician for help.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.

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To automatically enter this information into your MultiPASS C3000, follow the instructions in your Setup Guide.

USERS IN CANADA

PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT

AA.. LLooccaattiioonn

Supply a suitable table, cabinet, or desk. See Appendix A for the units dimensions and weight.

BB.. OOrrddeerr IInnffoorrmmaattiioonn

1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.)

2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone companys business representative. The line should be a regular voice grade line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE or IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the 2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without Camp On signals is also permissible with your MultiPASS C3000. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

CC.. PPoowweerr RReeqquuiirreemmeennttss

The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners, or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation.

NOTICE

The Industry Canada label identifies certified equipment. This certification

means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the users satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

CANON CANADA INC.

1-800-263-1121

24 HOURS A DAY, SEVEN DAYS A WEEK

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Using Your Documentation

The following documentation is supplied with the MultiPASS C3000 to help you use your new Canon multi-talented color printer.

Setup Guide

This manual describes how you unpack, set up, and start using your MultiPASS C3000. It includes how to install the MultiPASS Desktop Manager for Windows which you must install to use the MultiPASS C3000 for printing, PC faxing, and scanning. It also includes Helpful Hints to get you started using your MultiPASS C3000.

Users Manual

This manual offers detailed information on how to operate your MultiPASS C3000. It includes how to use the MultiPASS C3000 as a monochrome or color printer, stand-alone plain paper fax, PC fax, copier, and scanner. It includes maintenance, troubleshooting, and specifications.

Conventions

This Users Manual uses the following conventions to alert you to information that will help you operate the MultiPASS C3000 correctly and safely:

N C

Notes provide advice or suggestions regarding the use of the MultiPASS C3000.

Cautions alert you to operations that could cause damage to your hardware or software, or cause injury to yourself.

vviiii

Distinctive typefaces identify the buttons you press, the lights on the operator panel, and any commands you enter at your computer.

❍ The buttons you press appear in this typeface: START/COPY.

❍ The names of lights you see appear in this typeface: IN USE. ❍ What you see in the LCD display appears in this typeface:

REGISTRATION.

❍ When you type something on your computer, it appears in this

typeface: DIR/P.

In general, the MultiPASS Desktop Manager screens and the MultiPASS Printer Driver screens you see in this manual are from Microsoft

Windows®95.

vviiiiii

1 Introduction

Getting Help From Canon ................................................................................. 1-2

Servicing the MultiPASS C3000 .................................................................. 1-3

Main Components of the MultiPASS C3000 .................................................... 1-4

Front View .................................................................................................... 1-4

Back View ..................................................................................................... 1-5

Inside the Printer Area ................................................................................. 1-5

Using the Operator Panel ................................................................................... 1-6

Loading Paper in the Sheet Feeder .................................................................... 1-8

Preparing Documents for Faxing, Copying, or Scanning ................................ 1-9

Loading the Document ................................................................................ 1-10

Adding Pages to the Document .................................................................. 1-12

2 Printing With the MultiPASS C3000

Paper Handling ................................................................................................... 2-2

Selecting Paper Types ................................................................................... 2-2

Paper Guidelines .......................................................................................... 2-4

Installing a Printer Driver .................................................................................. 2-4

Printing a Document .......................................................................................... 2-5

Printer Setup Within Windows ......................................................................... 2-6

Opening the Printer Properties Dialog Box in Windows 95 ..................... 2-6

Using the Printer Driver in Windows 95 .................................................... 2-7

Accessing the Printing Options Within Windows 3.1 ............................... 2-7

Using the Windows Tabs ............................................................................. 2-8

Specifying Your Printing Options ............................................................... 2-10

Recommended Graphics Settings ............................................................... 2-11

Using the Setup Analyzer ............................................................................. 2-12

Printing Speed Versus Color .............................................................................. 2-13

For Quick Color Printing ............................................................................ 2-13

For High Quality Color Printing ................................................................. 2-13

For Monochrome Printing .......................................................................... 2-14

Other Ways to Improve Print Speed in Windows ..................................... 2-14

Setting the Paper Thickness Lever ..................................................................... 2-16

Printer Settings for Various Print Media .......................................................... 2-19

Loading Paper ..................................................................................................... 2-20

Automatically Feeding Paper ....................................................................... 2-20

Auto Feed Guidelines ................................................................................... 2-22

Manually Feeding Paper .............................................................................. 2-24

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Printing On Envelopes ....................................................................................... 2-26

Using Canons Specialty Papers ......................................................................... 2-29

Specialty Paper Guidelines .......................................................................... 2-29

High Resolution Paper HR-101 .................................................................. 2-31

Fabric Sheet FS-101 ...................................................................................... 2-34

3 Using the MultiPASS Desktop Manager

Starting the MultiPASS Desktop Manager ........................................................ 3-2

Windows 95 Users ........................................................................................ 3-2

Windows 3.1 Users ....................................................................................... 3-3

Exploring the MultiPASS Desktop Manager Window ..................................... 3-3

Closing the Desktop Manager ..................................................................... 3-5

Using the Desktop Manager Folders ................................................................. 3-6

System-defined Folders ................................................................................ 3-6

User-defined Folders .................................................................................... 3-7

Viewing Documents in the Desktop Manager .................................................. 3-8

Sorting the Documents in the List .............................................................. 3-9

Setting Up the Address Book ............................................................................. 3-9

Working With Address Book Entries ......................................................... 3-11

Importing an Address Book ........................................................................ 3-15

Exporting the Address Book ........................................................................ 3-17

Setting Up Your Speed Dial Assignments ......................................................... 3-18

Assigning an Individual Recipient to a Speed Dial Code .......................... 3-19

Defining a Group Speed Dial Code ............................................................ 3-20

Using the Fax Log ............................................................................................... 3-21

Displaying the Fax Log ................................................................................ 3-21

Viewing a Fax Listed in the Fax Log ........................................................... 3-22

Printing the Fax Log ..................................................................................... 3-22

4 Sending Faxes With the MultiPASS C3000

Sending a Document .......................................................................................... 4-2

Regular Dialing ............................................................................................. 4-2

Automatic Dialing ........................................................................................ 4-4

Sending a Document Using Group Dialing ............................................... 4-5

Redialing ....................................................................................................... 4-6

Resending a Fax After an Error ................................................................... 4-7

Manual Sending ........................................................................................... 4-8

Messages Displayed During Sending .......................................................... 4-9

Cancel Sending ............................................................................................. 4-9

Sending a Document to More Than One Location

(Sequential Broadcasting) ............................................................................ 4-10

Transmitting the Document ........................................................................ 4-10

Adjusting the Quality of Your Faxes ................................................................. 4-12

Setting the Resolution .................................................................................. 4-12

Setting the Contrast ..................................................................................... 4-14

Sending PC Faxes ................................................................................................ 4-15

Sending a PC Fax From a Windows Application ....................................... 4-15

Creating a Fax Memo in the MultiPASS Desktop Manager ............................ 4-19

Designing a Fax Cover Page ............................................................................... 4-19

Preparing the Cover Page Background ....................................................... 4-20

Opening the Cover Page Designer .............................................................. 4-21

Using the Cover Page Designer ................................................................... 4-22

Creating a New Cover Page ......................................................................... 4-23

Editing an Existing Cover Page ................................................................... 4-27

Deleting a Cover Page .................................................................................. 4-28

Printing a Fax Cover Page ........................................................................... 4-28

5 Receiving Faxes

Receiving Documents ......................................................................................... 5-1

Receiving Documents AutomaticallyFax Only Mode ........................... 5-2

Receiving Both Documents and Telephone Calls Automatically

Fax/Tel Mode ........................................................................................... 5-2

Receiving Documents ManuallyManual Mode ..................................... 5-3

Using an Answering MachineAns. Machine Mode ............................... 5-4

Printing Documents Received in Memory ....................................................... 5-5

Receiving While Registering, Copying, or Printing ......................................... 5-6

Receiving Faxes to the MultiPASS Desktop Manager ...................................... 5-6

Receiving a Fax into the In Box .................................................................. 5-7

Printing a Received Fax When Your Computer Is Off .............................. 5-7

Using the Distinctive Ring Pattern Detection (DRPD) Feature ...................... 5-8

Types of Ring Patterns ................................................................................. 5-9

How DRPD Responds to Calls .................................................................... 5-9

Communicating Using the Distinctive Ring Pattern Detection

(DRPD) Feature ....................................................................................... 5-10

6 Copying and Scanning With the MultiPASS C3000

Copying Documents ........................................................................................... 6-1

Using the MultiPASS Desktop Manager to Scan Documents ......................... 6-4

Scanning a Document into the MultiPASS Desktop Manager ................. 6-4

Scanning From a Windows Application ........................................................... 6-6

Advanced Scanning Options .............................................................................. 6-7

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7 Working With Documents in the Desktop Manager

Managing Your Documents in the Desktop Manager ..................................... 7-2

Selecting Documents in the Desktop Manager .......................................... 7-2

Printing a Document in the Desktop Manager .......................................... 7-2

Working With Jobs in the Out Box Folder ................................................ 7-3

Creating a Folder .......................................................................................... 7-7

Moving a Document .................................................................................... 7-7

Renaming a Document or Folder ............................................................... 7-8

Deleting a Document or Folder .................................................................. 7-8

Emptying the Trash Folder .......................................................................... 7-9

Importing a Document ................................................................................ 7-9

Exporting a Document ................................................................................ 7-10

Attaching a Document to Electronic Mail (E-mail) .................................. 7-10

Annotating a Document .................................................................................... 7-11

Features of the Document Viewer Window ............................................... 7-13

Adjusting Your View of the Document ...................................................... 7-15

Adding Annotations to Your Document .................................................... 7-18

Revising Your Annotations ......................................................................... 7-22

Saving All or Part of a Base Page of Your Document ................................ 7-24

Removing an Annotation ............................................................................ 7-25

Exporting the Document ............................................................................. 7-25

Printing the Document ................................................................................ 7-26

Adjusting the Document Viewer Default Options .................................... 7-27

8 Setup and Other Utilities in the Desktop Manager

Setting Up MultiPASS C3000 Options in the Desktop Manager .................... 8-2

Setting Up Preferences ................................................................................. 8-3

Setting Up Send Fax Options ...................................................................... 8-4

Setting Up Receive Fax Options .................................................................. 8-7

Setting Up Speed Dial Assignments ............................................................ 8-11

Making a Phone Call From the Desktop Manager ........................................... 8-12

Using the Status Monitor ................................................................................... 8-14

Opening the Status Monitor ........................................................................ 8-14

Using the Minimized Status Monitor ......................................................... 8-15

Using the Status Monitor Window ............................................................. 8-16

Status Messages ............................................................................................ 8-16

Closing the MultiPASS Background ................................................................. 8-17

Removing MultiPASS Background From StartUp .................................... 8-19

Restarting the MultiPASS Background ....................................................... 8-20

Adding MultiPASS Background to StartUp ............................................... 8-21

Disconnecting the MultiPASS C3000 ................................................................ 8-22

Using MultiPASS Diagnostics ............................................................................ 8-22

Uninstalling the Desktop Manager .................................................................... 8-23

Uninstalling the Desktop Manager in Windows 95 ................................... 8-23

Uninstalling the Desktop Manager in Windows 3.1x ................................ 8-24

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9 Maintaining the MultiPASS C3000

MultiPASS C3000 Guidelines ............................................................................ 9-2

Routine Maintenance ......................................................................................... 9-3

Cleaning Inside the MultiPASS C3000 .............................................................. 9-3

Printing the Nozzle Check ................................................................................. 9-5

Cleaning the BJ Cartridge Print Head ............................................................... 9-6

BJ Cartridge Guidelines ...................................................................................... 9-7

BJ Cartridge and BJ Tank Maintenance ..................................................... 9-8

Using Ink ...................................................................................................... 9-9

Replacing the BJ Cartridge ................................................................................. 9-9

Replacing a BJ Tank in the BC-21 Color BJ Cartridge ..................................... 9-14

Storing a BJ Cartridge ......................................................................................... 9-17

Transporting the MultiPASS C3000 .................................................................. 9-19

10 Troubleshooting

Paper Jams ........................................................................................................... 10-3

Jams in the Automatic Document Feeder (ADF) ...................................... 10-3

Jams in the Sheet Feeder .............................................................................. 10-5

LCD Messages ..................................................................................................... 10-6

Information Messages .................................................................................. 10-6

Error Messages ............................................................................................. 10-8

Printing Problems ............................................................................................... 10-10

Faxing Problems ................................................................................................. 10-17

Telephone Problems ........................................................................................... 10-20

Copying Problems .............................................................................................. 10-20

Technical Notes .................................................................................................. 10-21

Windows Printing System Users ................................................................. 10-21

MultiPASS Hardware Cannot Initialize ...................................................... 10-21

Memory Clear Report ........................................................................................ 10-23

Appendix A Specifications

Color Bubble Jet Printer ..................................................................................... A-1

BJ Cartridges ....................................................................................................... A-4

Facsimile .............................................................................................................. A-5

Copier .................................................................................................................. A-6

Monochrome Scanner ........................................................................................ A-6

MultiPASS Desktop Manager for Windows ..................................................... A-8

General Specifications ........................................................................................ A-9

Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode ..................... A-10

xxiiiiii

Appendix B Using the MultiPASS C3000 as a Stand-alone Fax

LCD Menu System .............................................................................................. B-1

Entering Information in the MultiPASS C3000 ............................................... B-2

Entering Your User Information ................................................................ B-2

Glossary ....................................................................................................................... G-1

Index ............................................................................................................................ I-1

xxiivv

Introduction

Thank you for purchasing the Canon MultiPASS C3000the multitalented color printer for your home office and the whole family. We are sure that your MultiPASS C3000 will provide all you need in one machine: Color Bubble Jetprinter, plain paper fax, PC fax, copier, and scanner.

Introduction

This chapter introduces you to the MultiPASS C3000. It includes:

❍ Getting help from Canon ❍ Examining the main components of the unit ❍ Using the operator panel ❍ Loading paper in the sheet feeder ❍ Preparing documents for faxing, copying, or scanning

Chapter 1 Introduction 1-1

Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical support options including*:

24-hour, 7-day-a-week, toll-free automated support for

❍

troubleshooting issues on most current products (1-800-423-2366)

❍ Speak to a technician free of service charge (currently Monday

through Friday, 8:00 a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products still under warranty** (1-757-413-2848)

❍ Speak to a technician (currently $24.99) during holidays and

days/hours not listed above regarding urgent product questions or for products no longer under warranty (1-800-423-2366)

❍ E-mail support via the Canon Computer Systems, Inc. Web site

(www.ccsi.canon.com)

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345) ❍ 24-hour Bulletin Board Service (1-757-420-2000)

*Support program specifics subject to change without notice. **Refer to individual product information for warranty details.

Canon Canada

Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-263-1121.

In other countries, please contact your Canon dealer.

1-2 Introduction Chapter 1

Servicing the MultiPASS C3000

The Canon MultiPASS C3000 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your system describes Canons limited warranty, which includes the InstantExchange warranty program. Be sure to read the warranty information to find out about the different service options available to you.

Save the warranty and keep your sales receipt for proof of purchase. In the event that your MultiPASS C3000 needs servicing, you will need your proof of purchase to obtain warranty service.

Be sure to fill out the Registration card and send it in. This will help Canon give you better support and warranty service.

If you seem to have a problem, try to solve it by referring to the troubleshooting information in Chapter 10. If you cannot solve the problem, contact the Canon Computer Systems Customer Care Center (see previous page for details).

Introduction

Chapter 1 Introduction 1-3

Main Components of the MultiPASS C3000

Before using the MultiPASS C3000, its a good idea to familiarize yourself with the components and understand their functions.

Front View

SENDING DOCUMENT SUPPORT

HOLDS DOCUMENTS AS THEY FEED INTO ADF

PAPER REST

SUPPORTS PAPER STACKED IN THE SHEET FEEDER

SHEET FEEDER

HOLDS 100 SHEETS OF PLAIN PAPER

OPERATOR PANEL

USE TO CONTROL THE MultiPASS C3000

AUTOMATIC DOCUMENT FEEDER (ADF) AND PRINTER COVER

HOLDS DOCUMENTS TO BE SCANNED (UP TO 20 SHEETS)

PAPER GUIDES

ADJUST TO WIDTH OF DOCUMENT TO BE SCANNED

DOCUMENT SUPPORT

HOLDS SCANNED DOCUMENTS AS THEY EXIT THE MultiPASS C3000

OUTPUT TRAY

HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C3000

PAPER OUTPUT GUIDES

HOLDS HIGH RESOLUTION PAPER WHEN USING THE BC-22 PHOTO BJ CARTRIDGE

OUTPUT TRAY EXTENSION

HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C3000

1-4 Introduction Chapter 1

Back View

Introduction

POWER CORD CONNECTOR

MANUAL FEED SLOT

Inside the Printer Area

PARALLEL CABLE CONNECTOR

LINE JACK

PAPER THICKNESS LEVER CARTRIDGE HOLDER

TELEPHONE/ ANSWERING MACHINE JACK

PRINTER COVER

Chapter 1 Introduction 1-5

Using the Operator Panel

1 2

ABC3DEF

4 5

JKLGHI

MNO

7 8

TUVPRS

WXY

OPER

TONE

SYMBOLS

REDIAL/PAUSE RECEIVE MODE RESOLUTION

ALARM

STOP

CODED DIAL

START/COPY

1 2 3

4 5 6

PRINTER RESET

CARTRIDGEFUNCTION RESUME

This section presents a brief description of the operator panel on the MultiPASS C3000.

ONE-TOUCH SPEED DIAL/ FUNCTION BUTTONS

NUMBER BUTTONS

FUNCTION

ARROW BUTTONS

RECEIVE MODE

REDIAL/PAUSE

CODED DIAL

REDIAL/PAUSE button

LCD

DISPLAY

START/STOP

RESOLUTION

STOP

ALARM

Press to redial the last number that was dialed using the number buttons, or to enter pauses between digits when dialing fax numbers.

RECEIVE MODE button

Press to change the Receive Mode: Manual mode, Fax Only mode, Answer Machine mode, or Fax/Tel mode. The Receive Mode set during installation overrides this setting.

LCD display

Displays messages and prompts during operation. Displays selections, text, numbers, and names when registering information.

CARTRIDGE

PRINTER

RESET

RESUME

1-6 Introduction Chapter 1

RESOLUTION button

Press this to select the resolution the MultiPASS C3000 will use for the document you want to fax or copy.

One-Touch Speed Dial/Function buttons

Use for one-touch speed dialing, entering user information, printing documents stored in memory, and cleaning the print head.

FUNCTION button

Use to register user settings, to run the print head cleaning process, or to print faxes stored in the MultiPASS C3000s memory.

CARTRIDGE button

Press to move the BJ cartridge holder to the center of the printer unit when installing or replacing the cartridge. (Press again after installing the cartridge to move the holder back to its home position.)

RESUME button

Press when you want to resume printing.

PRINTER RESET button

Press to reset the printer.

Arrow buttons

Use to scroll through menu selections, or to move the cursor when registering data.

Introduction

STOP button

Press to cancel sending, receiving, or any other operation.

ALARM lamp

Flashes when an error occurs, when the MultiPASS is out of paper or ink, or when received faxes are stored in memory.

START/COPY button

Press to begin sending, receiving, copying, or other operations, or to select functions when registering information.

CODED DIAL button

Press this button (followed by a two-digit code) to dial a number that you have registered for coded speed dialing.

Number buttons

Use these buttons to enter numbers and names when registering information, and to dial fax/telephone numbers that are not registered for automatic dialing.

Chapter 1 Introduction 1-7

Loading Paper in the Sheet Feeder

The paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any of the Canon specialty papers described in Chapter 2, Printing With the MultiPASS C3000. For receiving faxes, use plain paper (such as copier paper).

When the message LOAD PAPER appears in the LCD display, you need to

add paper to the sheet feeder.

The sheet feeder holds approximately 100 sheets of plain paper.

Fan the paper.

Make sure the

paper rest

is extended.

❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feed

into the MultiPASS first.

❍ Pull the paper rest up until it stops.

1-8 Introduction Chapter 1

Slide the stack of

paper into the

sheet feeder

until it stops.

❍ Align the edge of the paper with the right edge of the

sheet feeder.

❍ Secure the stack with the paper guide.

PHONE:(044)811-2111

3-16-1, SHIMONOGE, TAKATUKU, KAWASAKI-SHI, KANAGAWA 213, JAPAN

CANON INC.

TAMAGAWA PLANT

Preparing Documents for Faxing, Copying, or Scanning

You can use the MultiPASS C3000 to fax, copy, or scan documents that are printed on standard letter, legal, or A4 size paper. Follow these guidelines to prepare your documents.

Introduction

❍ Do not attempt to feed the following types of documents into the

MultiPASS C3000:

wrinkled or creased paper



curled or rolled paper



torn paper



carbon-paper or carbon-backed paper



coated paper



onion skin or thin paper



Chapter 1 Introduction 1-9

❍ Remove all staples, paper clips, and the like before feeding the

document.

❍ Make sure any glue, ink, or correction fluid on the paper is

completely dry before feeding the document.

❍ Make a photocopy of any document that will not feed into the

MultiPASS C3000. You can then feed the copy.

❍ Do not feed documents with pages that are different sizes or of

different thicknesses.

Loading the Document

You can load up to 20 letter or A4 size sheets and up to 10 legal size sheets at a time into the Automatic Document Feeder (ADF).

Stack your

documents.

❍ For a multiple page document, fan the sheets and tap the

document on a flat surface to even the stack.

1-10 Introduction Chapter 1

A4 LTR

Feed the

document.

❍ Insert the document face-down (letterhead first) into the

ADF until you hear a beep.

❍ Adjust the document guides to the width of the

document.

The MultiPASS C3000 automatically feeds the pages one by one from the bottom.

If you have problems feeding multiple page documents, insert the pages one at a time into the ADF. This stacks the pages on a slant so they feed correctly into the ADF. (Do not attempt to stack more than 20 sheets in the ADF.)

Introduction

Chapter 1 Introduction 1-11

Printing With the MultiPASS C3000

This chapter describes how to use the MultiPASS C3000 to print your documents. Once you have installed the MultiPASS Desktop Manager, you can use the MultiPASS C3000 for all your printing needs.

This chapter describes:

❍ Paper handling ❍ Installing a printer driver ❍ Printing a document ❍ Printer setup within Windows ❍ Printing speed versus color ❍ Setting the paper thickness lever

Printing

❍ Printer settings for various print media ❍ Loading paper ❍ Printing on envelopes ❍ Printing on Canon Specialty Papers

Chapter 2 Printing With the MultiPASS C3000 2-1

Paper Handling

One of the most important things you can do to assure the best possible printing performance of your MultiPASS C3000 is to select the correct paper. Your MultiPASS C3000 produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.

Selecting Paper Types

Plain Paper

The MultiPASS C3000 supports paper sizes of letter, legal, and A4 in portrait orientation. You can use regular copier paper, cotton bond papers, and typical letterhead. Always use paper without curls, folds, staples, or damaged edges.

Glossy Photo Paper

Canon Glossy Photo Paper GP-201 is a high gloss, thicker paper that produces the look and feel of a photograph. Use this paper with the BC-22 Photo BJ Cartridge to produce photo-realistic prints from your printer. (Select Glossy Paper in the printer driver when you have this paper loaded.)

High Resolution Paper

The Canon High Resolution Paper HR-101 is designed to produce photo-realistic quality output with sharp and vivid graphics. For best results, use the optional BC-22 Photo BJ Cartridge to produce images comparable to your favorite photographs.

T-Shirt Transfers

Use Canons popular T-Shirt Transfers TR-101 to create and personalize T-shirts, sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your imagination allows! Use on any cotton or cotton/poly blend fabric. Your image is printed in mirror image (when you use T-Shirt Transfer mode through the MultiPASS printer driver for Windows) so when you iron it onto the T-shirt, the image is viewed correctly.

Greeting Cards

Get the most out of your Canon Creative or other card making software with Canon Greeting Cards GC-101. These cards give your unique, personalized cards the look and feel of professional cards. You can

2-2 Printing With the MultiPASS C3000 Chapter 2

create cards, invitations, announcements, and more.

Bubble Jet Paper (water resistant)

The Canon Bubble Jet Paper LC-301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces, making it a good choice for damp or rainy environments. The paper is specially coated and printable on both sides. (Select Plain Paper in the printer driver when you have this paper loaded.)

Fabric Sheets

Use Fabric Sheet FS-101 for Canon Bubble Jet products to print banners, pillow covers, scarves, flags, and other textile items. Use these sheets for appliqués and other craft and sewing projects. Fabric sheets

are 9.5 × 14 inches.

Back Print Film

Canon Back Print Film BF-102 has been specially developed for Canon Color Bubble Jet printers and MultiPASS products. The film is designed to deliver brilliant, high-intensity color images suitable for business presentations, design work, or professional reports. Back print film is printed on the back (nonglossy) side of the film in mirror image and then viewed from the front or glossy side using a backlighting device. For more details, ask a Canon Authorized Dealer for information or refer to the manual supplied with the film.

High Gloss Film

The Canon High Gloss Film HG-101 features a bright white finish that lends striking visual power to charts, graphs, and photographic images. Use this film to make your presentation materials and graphics look professional.

Printing

Transparencies

CF-102 Transparencies from Canon are recommended. These transparencies produce excellent contrast, sharpness, and color.

Assorted Paper Starter Kit

If you would like to try some of the papers described above, look for Canons Starter Kit (SK-101). It contains an assortment of five paper types.

If you are printing in an application outside Windows, your software

Chapter 2 Printing With the MultiPASS C3000 2-3

application or printer driver must support mirror image printing in order to use Back Print Film or T-Shirt Transfers.

Paper Guidelines

When selecting or loading paper, please remember the following:

❍ Attempting to print on damp, curled, wrinkled, or torn paper can

cause paper jams and poor print quality.

❍ Use cut-sheet paper only. You cannot use multipart paper. ❍ When using graph paper, the lines may not match because the

1/6-inch line spacing of the printer is slightly less than that of graph paper.

❍ If the print density of your page is very high, light paper stock may

curl slightly due to the large amount of ink. If you need to print dense graphics, try printing on heavier stock.

❍ Do not use thicker paper than meets the specifications for this

printer. Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge.

Installing a Printer Driver

Before you can use any type of printer with your computer, you must install a printer driver. The printer driver tells the computer what kind of a printer you are using. The printer driver also controls the various settings, such as print quality and paper type. You define these settings within the printer driver, and the printer driver then communicates the settings to both the computer and the printer.

You must install the MultiPASS Printer Driver for Windows and the MultiPASS Desktop Manager before you can use the MultiPASS C3000 as a printer for your computer. See your Setup Guide for details on how to install this software.

2-4 Printing With the MultiPASS C3000 Chapter 2

Printing a Document

This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software applications documentation for the exact printing procedure.

Start your

Make sure the Canon

MultiPASS C3000

Printer is

selected as your

default printer.

❍ Start the program you are using to create the document,

and open the document you want to print.

❍ Choose Print Setup from the File menu.

❍ Click on the Properties or Setup button if you want to

make any adjustments as appropriate for printing your document. (See

details.)

❍ Select OK to close the Print Setup dialog box.

Printer Setup Within Windows for

Printing

Choose Print

from the

Chapter 2 Printing With the MultiPASS C3000 2-5

❍ After making any necessary changes to the printing

parameters, select OK to start the print job.

Printer Setup Within Windows

You can use the MultiPASS C3000 with all your Windows 95 or Windows 3.1 applications. Be sure to set the MultiPASS C3000 as the default printer for all your Windows operations.

Most of your printing operations are controlled by your software application. The following sections describe how you set certain options directly from the printer driver; you only need this information if your application does not control printing.

Opening the Printer Properties Dialog Box in Windows 95

You can open the Properties dialog box in one of the following ways:

❍ From within any Windows application, you can select the Print or

Print Setup command.

❍ From the Printers folder, you can select the printer and then select

the Properties command from the File menu.

❍ From the Printers folder, you can select the printer, click the right

mouse button, and then select Properties from the drop down list.

2-6 Printing With the MultiPASS C3000 Chapter 2

Using the Printer Driver in Windows 95

The printing options are displayed on these Windows 95 tabs: General, Details, Paper, Graphics, and Setting. See Using the Windows Tabs section (page 2-8) for details.

For detailed information on any of the printing options, you can use the

Windows 95 on-line Help in the following ways:

❍ Use the right mouse button to click an item on the screen; then

ss??

click the Whats Thi

❍ Click ? and then click an item.

command.

❍ Press

Accessing the Printing Options Within Windows 3.1

You can access the printing options from the Printers dialog box in the Control Panel, or you can select the Print Setup option available from the File menu of most applications that run in Windows.

If the Print Setup option does not appear in the File menu for your

application, refer to the users manual supplied with the application. It should provide information about changing the printer setup parameters.

In Windows 3.1, the printing options are displayed on these tabs: Paper, Graphics, and Setting. See the next section, Using the Windows Tabs, for details.

Printing

Chapter 2 Printing With the MultiPASS C3000 2-7

Using the Windows Tabs

The MultiPASS printer driver for Windows has several tabs from which you can select your printing options and learn about your printer driver as well as your MultiPASS C3000.

❍ General (Windows 95 only)

This tab allows you to add comments regarding the printer driver and print a test page or a separator page. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows application.)

ADD COMMENTS HERE

❍ Details (Windows 95 only)

This tab allows you to specify printer port settings, spool settings, and time-out settings. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows application.)

PRINT A SEPARATOR PAGE

PRINT A TEST PAGE

DEFINE THE PRINTER’S PORT

SPECIFY THE PRINTER DRIVER

SPECIFY TIMEOUT SETTINGS

SPECIFY SPOOL SETTINGS

SPECIFY PORT SETTINGS

2-8 Printing With the MultiPASS C3000 Chapter 2

❍ Paper

This tab allows you to specify page orientation, paper size, and type of print media. (The printing options on this tab are the same for both Windows 95 and Windows 3.1.)

SPECIFY PAGE ORIENTATION

SPECIFY SIZE OF PAPER

SPECIFY TYPE

SPECIFY PAPER FEED METHOD

OF PAPER

❍ Graphics

This tab allows you to specify print quality, color model, and print model. (The printing options on this tab are the same for both Windows 95 and Windows 3.1. However, the Image Color Matching feature is available in Windows 95 only.)

Printing

SPECIFY PRINT QUALITY

SELECT A COLOR MODEL

SELECT A PRINT MODEL

ENABLE OR DISABLE IMAGE COLOR MATCHING (WINDOWS 95 ONLY)

ENABLE OR DISABLE FINE MODE

Chapter 2 Using the MultiPASS C3000 as a Printer 2-9

❍ Setting

This tab allows you to turn on or off the Setup Analyzer. It also allows you to save up to four custom print settings. (The printing options on this tab are the same for both Windows 95 and Windows 3.1.)

ENABLE OR DISABLE SETUP ANALYZER

Specifying Your Printing Options

Be sure to use your on-line help to find out about the settings available for each printing option.

SAVE YOUR CUSTOM PRINT SETTINGS

❍ To move between the Windows tabs, click on any of the tabs. ❍ To select the settings and exit, click the OK button. ❍ To cancel your setting selections on a tab, click the Cancel button. ❍ To save your settings without exiting, click the Apply button. ❍ To access the Help file, click on the Help button. ❍ When you move the mouse cursor over one of the printing options,

a help message appears at the bottom of the tab.

2-10 Printing With the MultiPASS C3000 Chapter 2

Recommended Graphics Settings

You can select the following printing options from the Graphics tab to achieve the specified results.

Driver settings

To achieve Print Quality Color Model Results

Fastest B&W Draft Monochrome Uses less ink. Output

output possible 180 × 180 dpi quality is draft.

Fast letter quality Standard Monochrome Slightly slower than

output 360 × 360 dpi draft. Quality is standard.

Fast B&W photograph Standard and Fine Monochrome Slower than B&W but

and graphic output 360 × 360 dpi better grayscale quality.

High quality High and Fine Monochrome Slower than Standard but

photograph and 720 ×360 dpi optimizes B&W grayscale

graphic output quality. Fast color output Draft Color Uses less ink. Output

180 × 180 dpi quality is draft.

Color output Standard Color Fast color printing but

360 × 360 dpi quality is not optimized.

High quality High and Fine Color Optimizes color print

color output 720 × 360 dpi quality but the print

speed is slower.

Photo-realistic  Photo Color Produces unsurpassed color printing photo-realistic color

printing. (Requires the optional BC-22 Photo BJ Cartridge and High Resolution Paper HR-101 or Glossy Photo Paper GP-201.)

Printing

Chapter 2 Printing With the MultiPASS C3000 2-11

Using the Setup Analyzer

The Setup Analyzer allows the printer driver to evaluate your choice of

printing settings. On the Setting tab, you click on the green ✔ to enable

the Setup Analyzer. Click on the red symbol to disable it.

When you exit the printer driver and accept your printing settings by clicking the OK button, the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the recommended settings. If there are inconsistencies, a dialog box similar to this appears:

The inconsistencies appear with check boxes. You can use the dialog box buttons to select or deselect the inconsistencies and to fix or ignore the inconsistencies.

2-12 Printing With the MultiPASS C3000 Chapter 2

Printing Speed Versus Color

The MultiPASS Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing black ink only, the driver has only one color to interpret.

By decreasing the amount of colors that the printer driver has to interpret, you can significantly decrease the time needed to translate the information. This will speed up the overall printing process.

For Quick Color Printing

In the MultiPASS Printer Driver for Windows, choose the following printing operations. These selections allow the printer driver to interpret and translate 256 colors, which will increase your printing speed. However, your print quality will not be optimized.

❍ Media TypePlain Paper ❍ Print QualityStandard; Fine is off ❍ Color ModelColor ❍ Print ModelCustom

Printing

❍ Color SelectionFast Color

For High Quality Color Printing

For the MultiPASS C3000, select the printing options shown below to allow the printer driver to interpret and translate up to 16.7 million colors. Keep in mind that your print speed will be slower than with other setting combinations.

❍ Print QualityHigh; Fine mode is on ❍ Color ModelColor ❍ Print ModelAutomatic

Chapter 2 Printing With the MultiPASS C3000 2-13

For Monochrome Printing

Use the optional BC-20 Black BJ Cartridge to optimize the printers performance when you are printing black text and graphics only.

In the printer driver, choose the following printing options to tell your MultiPASS C3000 to print using black ink only.

❍ Media TypePlain Paper ❍ Print QualityStandard ❍ Color ModelMonochrome ❍ Print ModelAutomatic

Other Ways to Improve Print Speed in Windows

To improve printing speed, you can try the following:

❍ Turn off the Print Manager in the Windows Control Panel

(Windows 3.1 only).

This avoids the extra step of sending the print file to the Print Manager and may increase your printing speed by as much as 25%, depending on the computer you are using.

❍ Add a permanent swap file in Windows 3.1.

Under the 386 Enhanced icon in the Windows Control Panel, add or create a permanent swap file that is from 4 MB to 9 MB. The computer will be able to prepare the print file faster. See your Windows documentation for instructions.

❍ Avoid diffusion halftones.

In the Custom Settings dialog box, choose Diffusion for halftoning only when printing final output or photographic images. Choosing Fine allows documents to print as much as 20% faster because the computer does not need to compute to best possible position for each dot.

❍ Avoid screen matched color.

In the Custom Settings dialog box, avoid Match as the Color Adjustment setting. The screen matching feature takes longer to process in the computer because it requires special information.

2-14 Printing With the MultiPASS C3000 Chapter 2

❍ Avoid automatic settings.

Although the automatic settings are easy to use, the computer must interpret the printed page. This takes more time than if you select each setting.

❍ Free up your memory.

Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background; this frees up more memory for Windows processing.

❍ Use Monochrome when possible.

If you will be printing text in black ink only, choose a Color Selection of Black and White rather than Grayscale. Print draft documents in Monochrome rather than Color, or use Draft print quality when printing color.

❍ Limit the number of colors on each page.

The computer will need to calculate and transmit fewer dots. Too many colors can make the image confusing and less effective as well as cause the print speed to slow down.

❍ Use primary colors when printing presentation graphics.

Use black, cyan, yellow, magenta, blue, green, and red when possible. The computer will need to calculate and transfer less dot information.

❍ Use the Draft print quality.

The printer will need to image fewer dots.

Printing

❍ Use Plain Paper as the Media Type.

The print head will make only one pass for each printed line.

❍ Use smaller graphics and more white space in your documents. The

computer will be able to prepare the print file faster.

❍ Add RAM to your computer.

The computer will be able to prepare the print file faster.

❍ Use a computer with a faster processor.

The computer will be able to prepare the print file faster.

Chapter 2 Printing With the MultiPASS C3000 2-15

Setting the Paper Thickness Lever

Ink

Cartridge

BCl-21

Color

Made in

Japan

Ink

Cartridge

BCl-21

Black

Made in

Japan

To ensure trouble-free paper handling, youll want to set the paper thickness lever before loading paper.

❍ Center for the BC-21 Color BJ Cartridge ❍ Left for the optional BC-20 Black BJ Cartridge ❍ Right for heavier-weight print media or envelopes

DO NOT TOUCH THE GUIDE RAIL

DO NOT TOUCH THE RIBBON CABLE

DO NOT TOUCH THE ROUND SHAFT

Be sure to check this lever when you change BJ cartridges, and before

2-16 Printing With the MultiPASS C3000 Chapter 2

and after printing on heavier-weight print media or envelopes.

Follow these steps to set the paper thickness lever:

1 2

ABC3DEF

4 5

JKLGHI

MNO

7 8

TUVPRS

WXY

OPER

TONE

SYMBOLS

REDIAL/PAUSE RECEIVE MODE RESOLUTION

ALARM

STOP

CODED DIAL

START/COPY

1 2 3

4 5 6

PRINTER RESET

CARTRIDGEFUNCTION RESUME

Open the

printer cover by

grasping the paper

guides

and lifting up.

Printing

Press the

CARTRIDGE

button to move

the cartridge

holder to the

center of the unit.

Chapter 2 Printing With the MultiPASS C3000 2-17

CARTRIDGE BUTTON

Ink

Cartridge

BCl-21

Color

Made in

Japan

Ink

Cartridge

BCl-21

Black

Made in

Japan

Set the paper

thickness lever.

❍ Set the paper thickness lever to left, center, or right

according to the BJ cartridge and paper type. See page 2-19.

Complete the

operation.

❍ Press

CARTRIDGE

back to its home position.

again to move the cartridge holder

❍ Close the printer cover.

2-18 Printing With the MultiPASS C3000 Chapter 2

Printer Settings for Various Print Media

Paper thickness lever Paper feed

Media BC-21 BC-20 Method Limit (Sheets)

Plain Paper Center Left Auto Approx. 100

Glossy Photo Paper Center Auto 1 GP-201

High Resolution Center Auto Approx. 10 Paper HR-101

T-Shirt Transfers Right Auto or 1 TR-101 Manual

Greeting Cards Right Manual 1 GC-101

Bubble Jet Paper Center Left Auto Approx. 100 LC-301

Fabric sheet Center Auto or 1 FS-101 Manual

Back Print Film Center Auto 10 BF-102

High Gloss Film Right Manual 1 HG-101

CF-102 Center Auto 50 Transparencies

Other heavier-weight Right Manual 1 print media

Envelopes

Single Right Manual 1 Stack Right Auto 10

Printing

Chapter 2 Printing With the MultiPASS C3000 2-19

Loading Paper

Ink

Cartridge

BCl-21

Color

Made in Japan

Ink

Cartridge

BCl-21

Black

Made in Japan

You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot.

You can place approximately 100 sheets of plain paper (20 lb or 75 g/m2) in the sheet feeder at a time.

You can stack approximately 50 sheets of transparency film or 10 sheets of back print film in the sheet feeder. However, these special media may not advance correctly under unusual environmental conditions (such as extreme temperatures or humidity). If you have trouble with special papers becoming skewed or feeding multiple sheets, do not stack them in the sheet feeder. Load them one sheet at a time.

Automatically Feeding Paper

Set the paper

❍ Center for the BC-21 Color BJ Cartridge.

thickness lever.

❍ Left for the optional BC-20 Black BJ Cartridge.

2-20 Printing With the MultiPASS C3000 Chapter 2

Pull the paper

support up

until it stops.

Fan the paper.

❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feed

into the printer first.

Printing

Chapter 2 Printing With the MultiPASS C3000 2-21

Slide the stack

of paper into

the sheet feeder

until it stops.

❍ Align the edge of the paper with the right edge of the

sheet feeder.

❍ Secure the stack with the paper guide.

❍ Start your print operation.

Auto Feed Guidelines

When automatically feeding stacks of paper, follow these guidelines:

❍ Do not leave paper stacked in the printer for long periods of time;

longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam.

PHONE:(044)811-2111

3-16-1, SHIMONOGE, TAKATUKU, KAWASAKI-SHI, KANAGAWA 213, JAPAN

CANON INC.

TAMAGAWA PLANT

❍ If your printed page contains lots of graphics, the ink on the page

may be damp due to the print density. Remove the page right away and allow the ink to dry.

❍ The capacity of the paper output tray is 20 sheets of paper. To

reduce paper jams, remove paper from the output tray before the count reaches 20.

❍ If paper curls after printing, remove it immediately; otherwise,

paper jams may occur.

2-22 Printing With the MultiPASS C3000 Chapter 2

❍ The platen (a roller on the inside of the printer) may become inked

if you print data beyond the width of the page. If this happens, clean the platen with a soft cloth. (For details on cleaning the platen, see page 9-4.)

❍ Depending on the density of your printed pages, the ink may need

time to dry. Within two to three seconds, the ink becomes smudge resistant. After drying for several minutes, the ink becomes water resistant.

❍ Do not try to load paper into the sheet feeder beyond the paper

limit mark ( ) or the tab on the right side of the sheet feeder; stacking too much paper may cause paper feeding or printing problems.

PAPER LIMIT MARK

NO GAP HERE

❍ Make sure there are no gaps between the stack of paper and the

paper guide or the right edge of the sheet feeder.

Printing

Chapter 2 Printing With the MultiPASS C3000 2-23

Manually Feeding Paper

You use the manual feed function when printing on heavier-weight print media (24 lb to 28 lb or 90 g/m2to 105 g/m2).

Check the paper

thickness lever.

Start your

print operation.

❍ If you are manually feeding heavier-weight print media,

set the paper thickness lever to the right.

DO NOT TOUCH THE GUIDE RAIL

DO NOT TOUCH THE RIBBON CABLE

❍ If you are using Windows, you must select Manual Feed

in the MultiPASS Printer Driver for the printer to accept manually fed paper.

2-24 Printing With the MultiPASS C3000 Chapter 2

When you are

prompted, insert the single sheet.

After printing on thick paper or envelopes, set the paper thickness lever (inside the printer) back to the left or center position before printing on other paper types.

❍ Slide the paper into the manual feed slot in the back of

the printer.

❍ Make sure the print side is facing up. ❍ Align the sheet with the left edge of the manual feed slot. ❍ Hold the sheet for about two seconds until it feeds

automatically.

❍ The printer will automatically load the paper into

position.

Printing

Chapter 2 Printing With the MultiPASS C3000 2-25

Printing On Envelopes

You can stack up to 10 envelopes in the sheet feeder or you can manually feed envelopes one at a time.

U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL.

The following envelopes are not recommended because they may cause jams or smears, or may damage your printer.

❍ Envelopes with windows, holes, perforations, cutouts, and

double flaps.

❍ Envelopes made with special coated paper or deeply

embossed paper.

❍ Envelopes using peel-off sealing strips. ❍ Envelopes in which letters have been enclosed.

When you are ready to print on envelopes, follow these steps to stack envelopes in the sheet feeder. (You can also manually feed envelopes one at a time.)

Make sure that

the paper

thickness lever is

set to the right

DO NOT TOUCH THE GUIDE RAIL

DO NOT TOUCH THE RIBBON CABLE

2-26 Printing With the MultiPASS C3000 Chapter 2

Prepare the

envelopes.

❍ Arrange the stack of envelopes on a firm surface and

press down firmly on the edges to make the folds crisp.

❍ Press all the way around the envelopes to remove any

curls and expel air from inside the envelopes.

PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP

❍ Make sure the flaps of the envelopes are flat and not

curled.

Printing

Chapter 2 Printing With the MultiPASS C3000 2-27

Insert the

❍ Slide a stack of envelopes into the sheet feeder until it

stops.

❍ Align the edge of the paper guide with the left edge of the

stack of envelopes.

❍ Insert the envelopes with the print side up. ❍ Feed the top of the envelope (return address portion)

into the sheet feeder first.

❍ Make sure the back flap is toward the sheet feeder.

Now you can start your print operation.

PAR AVION

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CANON INC.

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2-28 Printing With the MultiPASS C3000 Chapter 2

Using Canons Specialty Papers

This section provides guidelines for printing on Canons Specialty Papers and describes special procedures required for High Resolution Paper and Fabric Sheets.

Specialty Paper Guidelines

Be sure to read any instructions that come with your Canon Specialty

Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

For transparency film, back print film, high gloss film, and glossy photo paper, follow these guidelines:

❍ When automatically feeding transparencies or back print film,

remove each sheet after it is delivered. Do not allow film sheets to stack up.

❍ Let the printed sheets of film or paper dry completely before storing

them.

Paper type Drying time

Printing

Canon Glossy Photo Paper GP-210 10 minutes Canon Fabric Sheet FS-101 1 hour Canon CF-102 Transparencies 15 minutes Canon Back Print Film BF-102 15 minutes

❍ When a sheet of film has dried completely, cover its printed side

with a sheet of plain (not coated) paper before storing it; this is recommended even if you place the sheets of film in a clear file or plastic holder.

Chapter 2 Printing With the MultiPASS C3000 2-29

❍ Do not leave the film in the sheet feeder for long periods of time.

Dust and dirt may accumulate on the film resulting in spotty printing.

❍ To avoid smudging caused by fingerprints, use a pair of thin cloth

gloves while loading and handling the film.

❍ To avoid fading, do not expose the printed film to prolonged

sunlight.

❍ Store unused papers and films flat. Do not remove papers from their

protective packaging until you are ready to use them.

❍ Store unused film at temperatures between 59°F to 86°F (15°C to

30°C). The relative humidity should be between 10% and 70%.

Uncurling Back Print Film

If Back Print Film becomes curled, follow these steps to uncurl it:

Cover the

non-glossy side

of the film

with a sheet

of plain paper.

2-30 Printing With the MultiPASS C3000 Chapter 2

Roll the film

and paper up in

the direction

opposite the curl.

❍ Do not roll the film too tight. ❍ The film and paper rolled together should be about one

inch (2.5 cm) in diameter.

Printing

Keep the film

rolled up for

about five

minutes.

❍ You may want to fasten the roll with a small piece of tape.

Chapter 2 Printing With the MultiPASS C3000 2-31

High Resolution Paper HR-101

Using the Paper Output Guides

The output tray on your MultiPASS C3000 is equipped with paper output guides. When using the optional BC-22 Photo BJ Cartridge to print on Canons High Resolution Paper HR-101, lift the paper output guides on both sides of the output tray.

These guides help support the document as it exits the MultiPASS C3000. The guides keep the sheet from sagging as it exits and pulling through the unit, which can lead to poor print quality.

❍ Lift both paper output guides until they are vertical. Always lift both

output guides.

❍ When the output guides are raised, the output tray can hold a

maximum of 20 sheets.

❍ When you finish using the BC-22 Photo BJ Cartridge with High

Resolution Paper, lower the output guides to their original position.

❍ Always lower the paper guides when using the MultiPASS C3000 as

a fax machine. The guides may cause paper to pile up and jam.

2-32 Printing With the MultiPASS C3000 Chapter 2

Using the Cleaning Sheet

Ink

Cartridge

BCl-21

Color

Made in Japan

Ink

Cartridge

BCl-21 Black

Made in

Japan

Canons High Resolution Paper HR-101 is designed for high quality printing. This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (200 sheets), you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printers rollers; this will help prevent paper feed problems.

Set up

the printer.

Remove the two

pieces of tape

from the sheet.

❍ Make sure the paper thickness lever is to the center.

Printing

Chapter 2 Printing With the MultiPASS C3000 2-33

Insert the cleaning

sheet.

❍ Insert the sheet with the sticky side out (toward you) and

down (going into the sheet feeder).

❍ Adjust the paper guide to the edge of the cleaning sheet.

Use WordPad to

To feed the cleaning sheet, you can use any word processing program to

2-34 Printing With the MultiPASS C3000 Chapter 2

print a blank page.

❍ Make sure the Canon MultiPASS C3000 Printer is set as

the default.

❍ Start WordPad from the Accessories program group. ❍ Click the Print button on the toolbar. ❍ The printer feeds the sheet and then ejects it. ❍ Use a cleaning sheet once only.

Fabric Sheet FS-101

Fabric Sheet FS-101 for Canon printers comes with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheet. This section describes specific steps for using Fabric Sheets with the Canon Bubble Jet products.

Be sure to follow these guidelines.

❍ To avoid paper jams, smearing, and other problems, do not open

the printers cover during printing.

❍ Do not touch newly printed fabric sheets until the ink is completely

dry. This takes about one hour.

OPEN END AT THE TOP

❍ Do not use the fixing agent that comes with the Fabric Sheet FS-101.

This agent is NOT needed when printing with the MultiPASS C3000.

Printing On a Fabric Sheet

Set up

the printer.

❍ Make sure the paper thickness lever is to the right

position.

❍ Make sure the paper support and paper output tray are

extended.

DO NOT TOUCH THE GUIDE RAIL

DO NOT TOUCH THE RIBBON CABLE

Printing

Chapter 2 Printing With the MultiPASS C3000 2-35

Insert the

fabric sheet.

❍ Insert the sheet with the cloth side out (toward you) and

the open end up (away from the sheet feeder).

❍ Adjust the paper guide to the edge of the fabric sheet.

Set up

the MultiPASS

Printer Driver for Windows.

Dry and

then wash the

fabric sheet.

2-36 Printing With the MultiPASS C3000 Chapter 2

❍ In the Paper tab, select A4 for the Paper Size and select

Fabric Sheet for the Print Media.

❍ In the Graphics tab, select High for the Print Quality. You

may also want to select Fine mode.

❍ Start the print operation from your Windows application.

❍ Let the printed fabric sheet set for about one hour to

allow the ink to completely dry.

❍ When dry, peel the film backing from the printed fabric

sheet.

❍ Wash the printed fabric sheet for about three minutes

under lukewarm running water to remove extra ink.

❍ Hang the fabric sheet up to dry it again. ❍ Iron the dried fabric sheet with a clothes iron.

Using the MultiPASS Desktop Manager

The MultiPASS Desktop Manager is a full-featured Windows application that enables you to use your MultiPASS C3000 from your computer. The MultiPASS Desktop Manager coordinates the printing, PC faxing, and scanning functions of the MultiPASS C3000. Its features include:

❍ Printing, PC faxing, and scanning control functions ❍ Manipulating and editing the faxed or scanned documents ❍ An Address Book where you store the names and fax numbers for

individuals and groups to whom you repeatedly send faxes

❍ Folders that hold your faxes and scanned documents

This chapter describes:

❍ Starting the MultiPASS Desktop Manager ❍ Exploring the MultiPASS Desktop Manager window

❍ Using the Desktop Manager folders ❍ Viewing documents in the Desktop Manager ❍ Setting up the Address Book ❍ Setting up speed dialing ❍ Using the Fax Log

Your MultiPASS C3000 is designed to be used with the MultiPASS

Chapter 3 Using the MultiPASS Desktop Manager 3-1

Desktop Manager. To use all the outstanding features of the MultiPASS C3000 requires use of the Desktop Manager. To use the unit as a standalone fax machine, see Appendix B.

MultiPASS

Desktop Manager

Starting the MultiPASS Desktop Manager

When you start Windows or open the Desktop Manager, the MultiPASS Background is automatically started as well. The MultiPASS Background enables and monitors the communication between the Desktop Manager and the MultiPASS C3000.

When you exit the Desktop Manager, you close only the Desktop Manager window. Any documents you have set up to PC fax or print remain active. The Status Monitor, which tracks the progress of your active jobs, also remains open and active.

Windows 95 Users

After it is installed, the MultiPASS Desktop Manager is an option on the Canon MultiPASS C3000 menu.

❍ Click the Start button and point to Programs. ❍ Point to Canon MultiPASS C3000 and then click MultiPASS

Desktop Manager.

3-2 Using the MultiPASS Desktop Manager Chapter 3

Windows 3.1 Users

After it is installed, the MultiPASS Desktop Manager is an icon in the Canon MultiPASS C3000 program group. This program group was automatically created during installation.

❍ From the Program Manager, double-click the Canon MultiPASS

C3000 icon. You see this program group:

❍ In the Canon MultiPASS C3000 program group, double-click the

MultiPASS Desktop Manager icon.

Exploring the MultiPASS Desktop Manager Window

When you start the MultiPASS Desktop Manager, you see a screen similar to this:

MENU BAR TOOLBAR

FOLDERS LIST

WORK AREA

COMMAND BAR STATUS LINE

Chapter 3 Using the MultiPASS Desktop Manager 3-3

MultiPASS

Desktop Manager

Menu Bar

The menu bar contains commands that enable you to perform the various Desktop Manager tasks. Some of the commands can also be accessed by their corresponding icons on the toolbar or command bar.

Toolbar

The toolbar provides quick access to certain Desktop Manager tasks. When a task is unavailable, the toolbar button appears dimmed.

CONTENTS-

FAX MEMO

DELETE

SENSITIVE HELP

STOPSCAN

HELP CONTENTS

Pause the mouse over a button to see a description of the button. These are called ToolTips.

Folders List

The folders list contains folders that store your fax and scan documents. The list contains both system-defined folders, provided automatically when you install the software, and user-defined folders.

System-defined folders include In Box, Out Box, Scans, Sent Fax, and Trash. User-defined folders are folders you can create yourself.

Work Area

The work area appears to the right of the folders list and displays one of the following:

❍ Documents within the open folder

Displays a list of the documents.

❍ Address Book

Displays the names, fax numbers, and phone numbers for your business and personal contacts.

You can adjust the width of the work area using the mouse pointer to move the border between the work area and folders list.

3-4 Using the MultiPASS Desktop Manager Chapter 3

Command Bar

The command bar contains command icons, which enable you to perform a variety of tasks.

PHONE—

DISPLAYS IF A TELEPHONE IS ATTACHED TO THE MultiPASS C3000

SAVE AS—SAVES THE SELECTED ITEM

PRINT—PRINTS THE SELECTED DOCUMENT

VIEWER—DISPLAYS THE SELECTED ITEM

E-MAIL

FAX—SENDS A PC

FAX TO A NUMBER YOU SELECT

You can use the command icons as follows:

❍ Drag a document to the command icon

For example, you can drag a document to the Print command icon to start printing the document. The command icon signals its acceptance of the item by lighting up.

If a document is dragged to a command icon that cannot perform the task, the mouse pointer displays as a no-entry icon (a red circle with a diagonal bar drawn through it).

❍ Click a document and then click the command icon

This method activates the command for the selected document, as though the item had been dragged to the command icon.

Status Line

The status line displays information about the selected folder or document, such as the name of the folder or document and its creation date. You cannot edit this information.

MultiPASS

Desktop Manager

If the Address Book is open, the status line displays information about the selected Address Book entry.

Closing the Desktop Manager

To close the Desktop Manager, click Exit from the File menu.

Chapter 3 Using the MultiPASS Desktop Manager 3-5

Using the Desktop Manager Folders

The Desktop Manager stores and organizes your fax and scan documents in folders. Only one folder can be open at a time. When you open another folder, the current folder automatically closes.

System-defined Folders

When you install the Desktop Manager, these system-defined folders are automatically available: In Box, Out Box, Scan, Sent Fax, and Trash.

❍ With the exception of the Trash folder, only the Desktop Manager

can place documents in the system-defined folders, based on faxes sent or received, or images scanned. You can only rename, copy, move, or remove documents from the folders.

❍ Including the Trash folder, the system-defined folders cannot be

deleted or renamed.

A document remains in a system-defined folder until you move it to a user-defined folder, or delete it.

In Box

The In Box folder stores all incoming faxes received by the Desktop Manager. Each received fax displays with a system-assigned namefax

nnnn, where nnnn is a number of up to four digits which is unique within the Desktop Manager. You can later change the name to something more descriptive.

Out Box

The Out Box folder is a chronological list of jobs you want to process. The jobs consist of faxes to be sent, or fax or scan documents to be printed from the Desktop Manager. A job in the Out Box folder is a copy of the original document, not the original document itself.

The list of jobs in the Out Box folder is sorted by order of action, with the next document to be printed or faxed at the head of the list. The job currently being processedthe active jobdisplays in a separate row at the top of the list, above the column titles.

You can select a job in the list to review information about that job in the Status Bar, including the original document from which the job came and a reason if the job failed.

3-6 Using the MultiPASS Desktop Manager Chapter 3

Each job in the Out Box folder displays with a system-assigned name: fax nnnn for a fax job, and print nnnn for a print job, where nnnn is a number of up to four digits which is unique within the Desktop Manager. You cannot rename a job in the Out Box folder.

Scan

The Scan folder stores all images you scan with the MultiPASS C3000 from the Desktop Manager. Each document displays with a systemassigned name: scan nnnn, where nnnn is a number of up to four digits long which is unique within the Manager. You can later change the name to something more descriptive.

Sent Fax

The Sent Fax folder contains all documents that have been successfully sent as faxes. If the fax had not been marked for deletion after sending, the sent fax is automatically moved from the Out Box folder (where the fax job is processed) to the Sent Faxes folder. By having sent faxes moved to their own folder, you can better track your completed fax communications and reserve the Out Box folder for jobs to be processed.

Trash

The Trash folder holds any documents that you want to delete. Once you drag a document from another folder to the Trash folder, you can hold the document until you are ready to delete it.

User-defined Folders

You can create an unlimited number of folders for your own use. These folders are listed immediately following the system-defined folders.

MultiPASS

Desktop Manager

When you install the Desktop Manager software, you are automatically provided an initial user-defined folder named My Folder. You can use this folder immediately for storing documents moved from the systemdefined folders.

Chapter 3 Using the MultiPASS Desktop Manager 3-7

If you create additional folders that cause the folder list to grow beyond the visible list area, a vertical scroll bar displays. The scroll bar scrolls the entire list of system- and user-defined folders as a single entity.

Viewing Documents in the Desktop Manager

When you open a folder, you can view the documents contained within the folder. To open a folder, simply click the desired folder in the folders list.

If the number of documents within a folder exceed the available work area, horizontal and/or vertical scroll bars appear. You can then scroll the work area to view your documents.

The documents are presented within the open folder as a list. Each document on the list displays an icon representing the document type, along with other pertinent information about the document (such as the name, page count, disk storage size, and date and time it was created).

3-8 Using the MultiPASS Desktop Manager Chapter 3

The icon designates the document type as fax, scan, or modified. A modified document is a document where the fax cover page has been removed from a fax, or a multi-page document that has been split into multiple documents.

Sorting the Documents in the List

Documents in the Out Box folder are listed by a combination of the date and time they were submitted for processing, any future scheduling time, and processing status. Documents in the other system-defined folders are listed in order of date and time. You cannot change the displayed order of the list in a system-defined folder.

However, you can change the order of the listed documents in the userdefined folders. Typically, documents in user-defined folders are sorted alphabetically by name. You can sort the documents based on criteria corresponding to the column labels displayed at the top of the list (such as type, name, number of pages, size, and date). Sorting by page, size, or date and time displays the documents with the largest document or most current document last. The list continues to display in the order you chose each time you open the folder.

To change the order of the list, click the title of the appropriate column at the top of the list.

Setting Up the Address Book

You set up the Address Book to create an easily accessible list of names and fax and/or phone numbers for your business and personal contacts. You use the entries in the Address Book to:

❍ Send a PC fax ❍ Assign one-touch speed dialing ❍ Assign coded speed dialing ❍ Assign group dialing

Chapter 3 Using the MultiPASS Desktop Manager 3-9

MultiPASS

Desktop Manager

To display the Address Book, select Tools from the Desktop Manager menu bar.

Now click Address Book. The MultiPASS Desktop Manager displays the Address Book window:

ADDRESS BOOK ENTRIES

STATUS LINE

COMMAND BUTTONS

❍ Address Book Entries

Address Book entries are listed by row. The columns indicate the Address Book entry type (individual or group), name and address information, and phone and fax numbers. Address Book entries can be sorted based on a chosen column of information.

❍ Status Line

The status line displays additional information about the selected Address Book entry, based on whether the selected entry is an individual entry or group entry.

❍ Command Buttons

You use the command buttons to perform various tasks in working with your Address Book.

3-10 Using the MultiPASS Desktop Manager Chapter 3

Working With Address Book Entries

When open, the Address Book displays a list of the address entries you currently have set up, along with the corresponding information for each entry. The Address Book contains two types of entries:

❍ Individual

An individual entry enables you to identify each individual to whom you repeatedly send faxes. When you send a fax, you can then specify the recipient for your fax from the entries listed in the Address Book.

❍ Group

A group entry identifies the two or more individual Address Book entries to whom you repeatedly send the same fax. For example, you can set up a group to include those individuals involved in a particular business project. When you specify the group entry as the fax recipient on your fax, the fax is sent to each individual in the group.

Sorting the Address Book

The Address Book is sorted alphabetically by last name. You can change the order of the list based on the column titles for the list. For example, you can sort the list based on the fax number.

To change the order of the Address Book entries, click the appropriate column title.

CLICK HERE TO SORT BY COMPANY NAME

Chapter 3 Using the MultiPASS Desktop Manager 3-11

MultiPASS

Desktop Manager

Adding and Editing an Individual Entry

When setting up an individual Address Book entry, you must specify the contacts first and last names, and fax number. Optionally, if you want the information available for a fax cover page, you can provide the contacts phone number, title, company, address, and any comments.

To add an individual entry, click the New Individual button on the toolbar:

To edit an individual, select the Address Book entry and click the Edit button:

3-12 Using the MultiPASS Desktop Manager Chapter 3

Enter the appropriate information.

❍ You must type at least a First Name or Last Name and a Phone or

Fax number before you can click Add.

❍ You can enter 20 characters in the First and Last Name text boxes,

40 characters in the Company Name text boxes, and 32 characters in the Phone and Fax Number text boxes.

❍ You can use the following:

Characters Activity

0 to 9 * # + Dialing digits , p Pause (2 seconds) P Last pause (10 seconds, at end of number only)

- ( ) Space Display-only characters; space cannot be used at the beginning of a number

❍ Be sure to include all numbers that need to be dialed, for example,

1-714-555-2222.

❍ If you entered an Outside Line Prefix number (such as 9) in the

Phone/Fax Setup dialog box, do not enter it here.

If adding a new entry, click Add. If editing an entry, click Replace.

Adding and Editing a Group Address

A group address contains addresses previously set up in the Address Book, either individual addresses or other group addresses.

The New Fax Group dialog box displays two listsa list of all Address Book entries previously set up, and the list of addresses included in the group. You select addresses from the Address Book to include in the group.

Chapter 3 Using the MultiPASS Desktop Manager 3-13

MultiPASS

Desktop Manager

To add a group entry, click the New Group button on the toolbar. To edit a group, select the entry in the Address Book and click the Edit button.

❍ Enter or edit the name you want assigned to this group. ❍ In the Address Book list box, click the individual entry you want to

add to the group and click Add.

❍ To remove an entry from the group, click the entry in the group list

box and click Remove.

❍ In the Comments box, you can enter a note for this group entry. ❍ If adding a new group, click Create. ❍ If editing a group, click Replace.

Using a Group Address

When you specify a group address when sending a fax, the individual addresses for the contained group are listed. If you specify more than one group address for a fax, and each group contains the same individual address, the duplicate address is removed. Separate fax jobs are created for each recipient in the group.

3-14 Using the MultiPASS Desktop Manager Chapter 3

Importing an Address Book

You may have an address book in another program that you want to use in the MultiPASS Desktop Manager. You can import your address book and use it in the Desktop Manager.

You can import addresses from any ASCII text file containing information that is separated by a comma or tab. If the fields in the text file are separated by commas, the text file extension must be .CSV. If the fields in the text file are separated by tabs, the text file extension must be .TXT. You must save your text file as a comma- or tab-separated text file before you import it into the MultiPASS Desktop Manager. For more information about saving your text file, see your applications documentation. If you attempt to import information from an improperly formatted text file, the system alerts you to a problem with importing.

When you import the text file, you assign the appropriate field names to each column of information. For example, the column containing the contacts name must be titled as the name.

To import

addresses from a

text file, click on

the Import button.

Chapter 3 Using the MultiPASS Desktop Manager 3-15

❍ You see this screen:

MultiPASS

Desktop Manager

In the Import

Address Book

dialog box, specify the

location and

filename to

import. Then

❍ In the Assign Field Names dialog box, the address

information is listed in columns, with a column title that identifies the type of information within the column. The button above the column titles enables you to reassign the column titles where necessary.

Assign the

appropriate name

to each column

as the title.

Click Import.

3-16 Using the MultiPASS Desktop Manager Chapter 3

❍ To remove a field name from the column heading, drag

the column heading text off the dialog box.

❍ To assign the correct name, drag the titled button to the

column title.

❍ When the appropriate names appear at the top of each

column, click Import.

Exporting the Address Book

You can export the Address Book from the MultiPASS Desktop Manager to an ASCII text file. The address information can be separated by either commas or tabs. If you choose to have the address information separated by commas, the text file extension is .CSV. If you choose to have the address information in the text file separated by tabs, the text file extension is .TXT.

To export the

Address Book,

click on the

Export button.

Assign the

appropriate name

to each column

as the title.

❍ You see this screen:

❍ In the Assign Field Names dialog box, the address

information is listed in columns, with a column title that identifies the type of information within the column. You can reassign the column titles where necessary.

❍ To remove a field name from the column heading, drag

the column heading text off the dialog box.

❍ To assign the correct name, drag the titled button to the

column title.

MultiPASS

Desktop Manager

Chapter 3 Using the MultiPASS Desktop Manager 3-17

Click Export.

❍ When the appropriate names appear at the top of each

column, click Export.

❍ In the Export Address Book dialog box, select the file type

(.CSV or .TXT), location, and filename for saving the file. Then click OK.

Setting Up Your Speed Dial Assignments

To set up speed dialing, you use the fax recipients set up in your Address Book, and assign the desired individual recipients to speed dial codes. If you have not set up the recipient in the Address Book, you can add the recipient while creating speed dial assignments. You can also set up a group speed dial, by assigning two or more individual speed dial assignments to a single speed dial assignment.

3-18 Using the MultiPASS Desktop Manager Chapter 3

To set up your speed dialing assignments, select Setup from the Desktop Manager menu bar, and then click on the Speed Dial tab.

Assigning an Individual Recipient to a Speed Dial Code

To assign a fax recipient to a speed dial code:

❍ In the Address Book list box, select the recipient that you want to

assign to a speed dial code.

❍ Select the speed dial code to which you want to assign the Address

Book, and click Add:

To remove a recipient from a speed dial code:

MultiPASS

Desktop Manager

❍ In the speed dial list box, select dial assignment, and then click

Remove.

To print the speed dial assignment list:

❍ Click the Print List button:

To add a recipient to the Address Book:

❍ Click New. ❍ In the New Individual Entry dialog box, complete the appropriate

information for the recipient and then click Add.

Chapter 3 Using the MultiPASS Desktop Manager 3-19

Defining a Group Speed Dial Code

To assign two or more recipients to a speed dial code:

❍ On the Speed Dial tab, make sure the desired recipients for your

group are set up as individual speed dial assignments.

❍ Select the speed dial code to which you want to assign the group of

recipients, and click Group Dial.

❍ In the Group Dial dialog box, enter a name for the group

assignment in the Group Name box.

3-20 Using the MultiPASS Desktop Manager Chapter 3

❍ In the Speed Dial list box, select the first recipient and click Add.

Repeat this procedure until the desired recipients are included in the Member(s) list box.

❍ To remove a member from the group, select the member in the

Member(s) list box and click Remove.

❍ When all the desired members are listed in the Member(s) list box,

click OK to save your group.

❍ To close the dialog box without saving your group, click Cancel.

Using the Fax Log

The Fax Log contains a list of the fax activity (faxes sent and received) for the last two months. Each fax is listed with historical information, such as transmission status, date and time the fax was sent or received, the recipient of the fax, and the number of pages. You can use the Fax Log for a variety of reasons, such as reviewing the error status of a PC fax that failed.

While reviewing the Fax Log, you can view a specific fax document or print the log.

Displaying the Fax Log

In the Desktop Manager, click Fax Log on the Tools menu.

MultiPASS

Desktop Manager

❍ In the Fax Log dialog box, click a specific fax document to review

additional information in the status bar.

Chapter 3 Using the MultiPASS Desktop Manager 3-21

Viewing a Fax Listed in the Fax Log

In the Fax Log dialog box, double-click the fax document listed.

The document displays in the Desktop Manager Document Viewer. For information on using the Document Viewer, refer to Chapter 7, Working With Documents in the Desktop Manager.

Printing the Fax Log

In the Fax Log dialog box, click Print.

In the Print dialog box, specify the desired print options and click OK.

The report provides a hard copy of the Fax Log information displayed in the Fax Log dialog box.

3-22 Using the MultiPASS Desktop Manager Chapter 3

Sending Faxes With the MultiPASS C3000

You can use the MultiPASS C3000 to send paper faxes or PC faxes. PC faxing is the ability to send a fax from an application without first printing the document. Using the MultiPASS C3000 and the MultiPASS Desktop Manager, you can PC fax documents from any Windows application that supports printing.

Before sending faxes, you may want to set up the numbers you plan to use for automatic dialing methods such as one-touch speed dialing. To do this, you first set up your Address Book; then you assign speeddialing numbers. See Setting Up the Address Book on page 3-9.

This chapter describes:

❍ Sending a document ❍ Sending a document to more than one location ❍ Adjusting the quality of your faxes ❍ Sending PC faxes

❍ Creating a fax memo in the MultiPASS Desktop Manager ❍ Designing a fax cover page

Chapter 4 Sending Faxes With the MultiPASS C3000 4-1

Sending Faxes

Sending a Document

The MultiPASS C3000 starts sending a document while it is being scanned into memory. When scanning a multi-page document, the unit calls the other party after the first page is scanned. Once connection is made, the MultiPASS C3000 begins to transmit the information while the remaining pages are being scanned. This is called Memory Sending.

Regular Dialing

Feed the

document.

Dial the other

partys fax

number.

❍ Place the document face-down in the Automatic

Document Feeder (ADF). See page 1-9.

❍ The LCD display shows how much of the units memory

is in use, then displays the current resolution, and then the message

DOCUMENT READY

MEMORY USED 0%

STANDARD

DOCUMENT READY

❍ Change the resolution if necessary. See page 4-12.

❍ Use the numeric buttons to dial the number.

ABC3DEF

1 2

JKLGHI

MNO

4 5 7 8

TONE

TUVPRS

WXY

SYMBOLS

OPER

TEL= 555 7899

4-2 Sending Faxes With the MultiPASS C3000 Chapter 4

Press START/COPY.

START/COPY

The MultiPASS C3000 begins scanning the document, and dials the number.

SCANNING

❍ After a moment, the display shows the transaction

number for the fax. This is a unique number the MultiPASS C3000 assigns to the document and uses to identify the document in transaction reports:

SCANNING

TRANSMIT

TX/RX NO. XXXX

The display continues to show these three displays in order while the fax is being sent.

❍ The MultiPASS C3000 beeps once to indicate that the

document has been sent successfully.

TRANSMITTING OK

The MultiPASS C3000 automatically redials if the receiving fax does not answer, if the line is busy, or if a transmission error occurs. You can specify the number of times it redials using the Automatic Retries option in the Send Fax dialog

Sending Faxes

box of the MultiPASS Desktop Manager (see page 8-4). If all redial attempts fail, the MultiPASS C3000 beeps intermittently for a few seconds. If this happens, check the fax number and try sending the fax again.

ALARM

If the the LCD display, and then press

light is flashing, correct the error described in

STOP

. You may need to open the operator panel to remove the document from the ADF (see page 10-3).

Chapter 4 Sending Faxes With the MultiPASS C3000 4-3

Automatic Dialing

CODED DIAL

You can send a document using one-touch speed dialing, coded speed dialing, or group dialing. You must register the one-touch speed dialing numbers, the coded speed-dialing numbers, and the group dialing numbers using the MultiPASS Desktop Manager before you can send documents using these automatic dialing methods. See Setting Up Your Speed Dial Assignments on page 3-18.

Load the

document.

Use automatic

❍ Place the document face-down in the ADF.

DOCUMENT READY

❍ Press the one-touch speed dialing button assigned to the

number you wish to fax to.

CARTRIDGEFUNCTION RESUME

1 2 3

4 5 6

PRINTER RESET

TEL= 11234567899

❍ Press

CODED DIAL

and enter the appropriate two-digit

coded speed dialing code.

ABC3DEF

1 2

JKLGHI

MNO

4 5 7 8

TONE

TUVPRS

WXY

SYMBOLS

OPER

TEL= 11234445555

❍ If a number is not registered for the button or codes, the

LCD displays

NO TEL #

message. Make sure you pressed the correct button or entered the correct code and that the number you want to dial is entered correctly.

4-4 Sending Faxes With the MultiPASS C3000 Chapter 4

❍ If you make a mistake, press

one-touch speed dialing button or press

STOP

. Then press the correct

CODED DIAL

and

re-enter the code.

❍ Five seconds after you press the speed dialing button (or

enter the code), the MultiPASS C3000 starts scanning your document.

❍ If the

ALARM

and press

light is flashing for any reason, correct the error

STOP

. You may need to open the operator panel to

remove the document from the ADF (see page 10-3).

Sending a Document Using Group Dialing

Feed the

document.

Choose the

group you wish

to send to.

Press START/COPY.

❍ Place the document face-down in the ADF.

DOCUMENT READY

❍ Press the one-touch speed dialing button or press

DIAL

and the code under which you registered the group.

02 CANON GROUP

START/COPY

SCANNING P.001

CODED

❍ The MultiPASS C3000 starts scanning your document

Sending Faxes

into memory five seconds after you select the group to which you will send the fax, even if you do not press

START/COPY

(ten seconds if you are sending to more

than one group).

Chapter 4 Sending Faxes With the MultiPASS C3000 4-5

❍ After scanning the document into memory, the

MultiPASS C3000 automatically dials each number in the group.

❍ If there is no group registered under the one-touch speed

dialing button or the two-digit code, the LCD displays the

NO TEL #

message. Make sure you entered the correct number and that the group has been registered correctly for group dialing.

Redialing

❍ If you make a mistake when dialing, press

STOP

. You can

then try again.

Manual

To start dialing again, just press REDIAL. The MultiPASS C3000 redials the previous number you dialed with the numeric buttons. Make sure the document is in the ADF.

Automatic

The MultiPASS C3000 automatically redials if the first attempt at sending fails (for example, if the line is busy). The unit redials twice, and the time between redials is two minutes. (These are the default settings.) The LCD displays AUTO REDIAL and the transaction number while the MultiPASS C3000 is redialing.

AUTO REDIAL

TX/RX NO. XXXX

If the MultiPASS C3000 fails to make a connection after the last redial, it beeps. The LCD displays

BUSY/NO SIGNAL

BUSY/NO SIGNAL; try sending again later.

You can change the number of redials and the time between redials. The redialing options are set in the Send Fax dialog box of the MultiPASS Desktop Manager; see page 8-4.

4-6 Sending Faxes With the MultiPASS C3000 Chapter 4

To Cancel Automatic Redialing

STOP

To cancel automatic redialing, press the cannot cancel redialing while the LCD displays waiting to redial). In this case, wait until dialing begins and then press

STOP

to cancel redialing. The MultiPASS C3000 asks you to confirm:

CANCEL? *YES #NO

To cancel the redialing, press LCD displays:

TX/RX CANCELLED

TX/RX NO. XXXX

The unit then prints an error report:

PRINTING REPORT

Resending a Fax After an Error

If you get an error while sending a fax from memory, the MultiPASS C3000 can resend it to the same destination without having to rescan it. To do this, the On Error Resend option must be set in the Advanced: Send Fax dialog box of the MultiPASS Desktop Manager. See page 8-5 for details.

STOP

button. However, you

AUTO REDIAL

. The MultiPASS C3000 beeps and the

(the unit is

You can also set how much of the fax is sent again:

❍ The pages following the page on which the error occurred (ERROR

PAGES)

❍ The first page of the document and the pages following that on

which the error occurred (ERROR & FIRST PAGES)

❍ The entire document (ALL PAGES)

The fax is erased from memory after it is successfully sent or after the

Chapter 4 Sending Faxes With the MultiPASS C3000 4-7

resending fails.

Sending Faxes

Manual Sending

START/COPY

If you would like to speak with the other party before sending a fax to them, you may do so; this is called manual sending. To use manual sending, you must have a telephone connected to the MultiPASS C3000.

Feed the

document.

Pick up the

telephone and

dial the other

partys fax

number.

Converse with the

other party.

❍ Place the document face-down in the ADF.

DOCUMENT READY

ABC3DEF

1 2

JKLGHI

MNO

4 5 7 8

TONE

TUVPRS

WXY

SYMBOLS

OPER

TEL= 4567899

❍ You can use regular dialing or any of the automatic

dialing methods.

❍ If a person answers, you can converse normally. When

you are ready to send the fax, ask them to press the start button on their fax. Then press

START/COPY

on your unit

and hang up the telephone.

Faxing starts.

❍ Be sure to press

START/COPY

before you hang up, or you

will disconnect the call.

4-8 Sending Faxes With the MultiPASS C3000 Chapter 4

Messages Displayed During Sending

When sending a document, the MultiPASS C3000 displays the following messages as the call progresses.

TRANSMIT

TX/RX NO. XXXX

When it is finished sending the document, the MultiPASS C3000 beeps once; the LCD displays:

TRANSMITTING OK

Cancel Sending

To stop sending before a fax is complete, follow these steps:

Press STOP.

❍ If you are sending manually, the transmisison is cancelled

immediately.

❍ If you are sending from memory, the LCD displays:

STOP

CANCEL *YES #NO

Press

❍ Press

to cancel or press # to continue the transmission.

TX/RX CANCELLED

Transmission continues.

If you press

Chapter 4 Sending Faxes With the MultiPASS C3000 4-9

STOP while the document is being scanned, you may need

Sending Faxes

to open the operator panel to remove the document (see page 10-3).

Sending a Document to More Than One Location (Sequential Broadcasting)

Sequential broadcasting sends one document to more than one location. You can send to a total of 57 destinations as follows:

One-touch speed dialing = up to 6 destinations Coded speed dialing = up to 50 destinations Regular dialing (numeric buttons dialing) = 1 destination only

You can enter the one-touch and coded speed dialing numbers in any order. You simply press the one-touch speed dialing button, or press

CODED DIAL followed by the two-digit code.

You can also include one destination using regular dialing. This must be the last number you enter because you must press START/COPY after entering the number.

If you often send to the same group of destinations, use group dialing

(see page 4-5).

Transmitting the Document

Feed the

document.

4-10 Sending Faxes With the MultiPASS C3000 Chapter 4

❍ Place the document face-down in the ADF.

DOCUMENT READY

Dial the other

partys number.

ABC3DEF

1 2

JKLGHI

MNO

4 5 7 8

TONE

TUVPRS

WXY

SYMBOLS

OPER

TEL= 4567899

❍ Simply enter the numbers one after the other: press the

desired one-touch speed dialing button or press

DIAL

followed by the two-digit code.

CODED

❍ If you are sending to group dialing destinations, use the

one-touch speed dialing buttons and the

CODED DIAL

button (along with the two-digit codes) to enter the groups.

❍ You must press the second speed dialing number within

five seconds of pressing the first one. Each subsequent speed dialing number must be entered within ten seconds of the preceding one.

❍ You can enter only one number directly from the

numeric keypad using regular dialing. This must be the last number you enter.

Press

START/COPY.

START/COPY

SCANNING

❍ The MultiPASS C3000 scans the entire document into

memory and begins sending.

Chapter 4 Sending Faxes With the MultiPASS C3000 4-11

Sending Faxes

❍

The MultiPASS C3000 begins the operation approximately ten seconds after you press the last button (five seconds if you press only one button) even if you do not press

START/COPY

❍

The MultiPASS C3000 dials the destinations in numerical order starting with the coded dial numbers, then the onetouch numbers, and finally the regular-dial number (regardless of the order in which you entered the numbers).

STOP

❍ To cancel a transmission, press

or transmission. All subsequent transmissions in the sequence are cancelled. (You may need to open the operator panel to remove the document; see page 10-3.)

If the memory becomes full while scanning your document, the LCD displays to remove the document; see page 10-3.) You can split the document into two or three different jobs, or you can try sending the document to one location at a time.

MEMORY FULL

. (You may need to open the operator panel

Adjusting the Quality of Your Faxes

Canons Ultra High Quality (UHQ) imaging technology enables you to send faxes that have a print quality very close to that of the original document. The MultiPASS C3000 also allows you to adjust the resolution and contrast it uses in sending faxes to best suit your particular document.

Setting the Resolution

Resolution is a measure of the fineness or clarity of a printout and is usually expressed in horizontal and vertical dots per inch (dpi). Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs.

during the dialing

4-12 Sending Faxes With the MultiPASS C3000 Chapter 4

The MultiPASS C3000 has three resolution settings:

RESOLUTION

1 2

ABC3DEF

4 5

JKLGHI

MNO

7 8

TUVPRS

WXY

OPER

TONE

SYMBOLS

REDIAL/PAUSE RECEIVE MODE RESOLUTION

ALARM

STOP

CODED DIAL

START/COPY

1 2 3

4 5 6

PRINTER RESET

CARTRIDGEFUNCTION RESUME

❍ STANDARD

Standard resolution (203 × 98 dpi) is adequate for most text

documents.

❍ FINE

Fine resolution (203 × 196 dpi) is suited for documents with fine

print (smaller than the print in this sentence).

❍ PHOTO

Photo resolution (203 × 196 dpi, with halftones) is for documents

that contain photographs. With this setting, areas of the document that contain photos are automatically scanned with 64 levels of gray, rather than just two (black and white) as it uses otherwise. This gives a much better reproduction of the photos, though transmission time is longer.

RESOLUTION BUTTON

Follow these steps to set the resolution:

Press the

❍ The LCD display shows the current resolution.

RESOLUTION

PHOTO

Chapter 4 Sending Faxes With the MultiPASS C3000 4-13

Sending Faxes

RESOLUTION

Press the

❍ Press

RESOLUTION

button again.

❍ After about five seconds, the LCD returns to Standby

Setting the Contrast

Contrast is the difference in brightness between the lightest and darkest parts of a printed document. You can adjust the contrast the MultiPASS C3000 uses for sending faxes (Darker, Standard, or Lighter) through the Advanced: Send Fax dialog box in the MultiPASS Desktop Manager. (See page 8-5 for details.) Standard is the default, and is adequate for most documents. To darken a light original, choose Darker; to lighten a dark original, use Lighter.

RESOLUTION

once or twice more to display the

resolution you want (STANDARD, FINE, or PHOTO).

STANDARD

FINE

PHOTO

mode.

RESOLUTION

12/11/97 FaxTel

4-14 Sending Faxes With the MultiPASS C3000 Chapter 4

Sending PC Faxes

You can create and send a PC fax from any Windows application that supports printing or you can create a fax in the MultiPASS Desktop Manager. You can PC fax the document immediately, send it at a specific time, or hold it in the Out Box to be sent at a future time.

Sending a PC Fax From a Windows Application

Open the Windows application.

Create a PC

fax document.

Open the Print

window in the

application.

❍

Create and save the document.

❍

It varies between Windows applications but is generally

❍

found in one of two ways:

From the File menu, choose Print Setup.



From the File Menu, choose Print. In the Print



Dialog box, click Print Setup.

Select and set up the Canon MultiPASS C3000 Fax as the

❍

current printer.

Sending Faxes

Chapter 4 Sending Faxes With the MultiPASS C3000 4-15

Print your

document using

the Canon

MultiPASS Fax

printer driver.

❍ The Send Fax dialog box appears:

Complete the

information in the

4-16 Sending Faxes With the MultiPASS C3000 Chapter 4

❍ Choose individuals or fax groups from the Address Book

list on the left by clicking a name and clicking the Add button.

To remove a name from the Recipients list, click the



name and click the Remove button.

To add a new entry to the Address Book, click New.



❍ For a single, one-time recipient, enter the appropriate

information in the Last Name, First Name, Company, Prefix, and Fax Number boxes.

❍ To attach a coversheet, enter the name of the coversheet

from the drop-down list or click None.

❍ To revise the name and phone number indicating from

whom the fax is being sent, enter the changes in the From and Phone boxes.

❍ To add comments or notes for the fax on the cover page,

enter the text in the Memo box.

❍ To have the fax deleted after you send it, click Delete after

Sending.

❍ To send the fax with any annotations that were added to

the document using the Document Viewer

❍ To add a reference comment for the fax log, enter the text

in the Log Note box.

MultiPASS Desktop Manager

, click Include Annotation.

To send the

PC fax, click

Send Now,

Send Later,

or Hold.

❍ Send Now

Sends the document right now.

❍ Send Later

Saves the document in the Out Box.

❍ Hold

Places the document in the Out Box until you select it and specify a time for it to be sent. The MultiPASS Background must be open for the PC fax to be sent at the specified time.

❍ Cancel

Closes the dialog box without sending the fax and cancels the specified options.

Defining Send Fax Options

Attaching a Cover Page

You can attach a cover page to your fax. The MultiPASS Desktop Manager contains a library of predefined fax cover pages, designed with different styles and suggested uses. In addition, you can design your own cover page, thereby adding it to the library. The available cover pages are listed alphabetically by name in the Coversheet drop-down list box.

Previewing the Cover Page

To check the appearance of the cover page you have chosen, click Preview. The cover page displays, including the recipients and other fax information you have specified; you cannot edit the cover page during Preview.

Sending Faxes

Chapter 4 Sending Faxes With the MultiPASS C3000 4-17

Canon MultiPASS C3000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Using Your Documentation

Contents

Introduction

Getting Help From Canon

Using the Operator Panel

Loading Paper in the Sheet Feeder

Preparing Documents for Faxing, Copying, or Scanning

Paper Handling

Installing a Printer Driver

Printing a Document

Printer Setup Within Windows

Setting the Paper Thickness Lever

Printer Settings for Various Print Media

Loading Paper

Printing On Envelopes

Using the Desktop Manager Folders

Viewing Documents in the Desktop Manager

Setting Up the Address Book

Setting Up Your Speed Dial Assignments

Using the Fax Log

Sending a Document

Adjusting the Quality of Your Faxes

Sending PC Faxes