Canon MultiPASS C3000 User Manual

MultiPASS C3000

Electronic User’s Manual

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C3000 system. All statements, technical information, and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representations or warranties concerning the products described.

Your MultiPASS C3000 and the software media included with your system have been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective product. All software is licensed AS IS, as described in the license agreement enclosed with the software media. Further, CCSI reserves the right to make changes in the specifications of the products described in this manual at any time without notice and without obligation to notify any person of such changes.

Trademarks

Canon and BJ are registered trademarks and MultiPASS, UHQ, and Bubble Jet are trademarks of Canon Inc.

Other brand and product names may be trademarks or registered trademarks of their respective companies.

As an Energy Star MultiPASS C3000 meets the Energy Star guidelines for energy efficiency.

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Partner, Canon U.S.A., Inc. has determined that the

USERS IN U.S.A.

PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT

AA.. LLooccaattiioonn

Supply a suitable table, cabinet, or desk. See Appendix A for the units dimensions and weight.

BB.. OOrrddeerr IInnffoorrmmaattiioonn

1. Only a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone companys business representative. The line should be a regular voice grade line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE or IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the

2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without Call Waiting can be used with your MultiPASS C3000. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

C. Power Requirements

This equipment should be connected to a standard 120 volt AC, three-wire grounded outlet only. Do not connect this unit to an outlet or power line shared with other appliances that cause electrical noise. Air conditioners, electric typewriters, copiers, and machines of this sort generate noise which often interferes with communications equipment and the sending and receiving of documents.

CONNECTION OF THE EQUIPMENT

This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to the telephone company. This equipment may not be used on coin service provided by the

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telephone company. Connection to party lines is subject to state tariffs.

IN CASE OF EQUIPMENT MALFUNCTION

Should any malfunction occur which cannot be corrected by the procedures described in this Users Manual, disconnect the equipment from the telephone

line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center. (See page 1-2 for details.)

RIGHTS OF THE TELEPHONE COMPANY

Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user.

WARNING

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

NNoottee::

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

● Re-orient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.

● Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician for help.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.

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To automatically enter this information into your MultiPASS C3000, follow the instructions in your Setup Guide.

USERS IN CANADA

PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT

AA.. LLooccaattiioonn

Supply a suitable table, cabinet, or desk. See Appendix A for the units dimensions and weight.

BB.. OOrrddeerr IInnffoorrmmaattiioonn

1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.)

2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone companys business representative. The line should be a regular voice grade line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE or IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the 2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without Camp On signals is also permissible with your MultiPASS C3000. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

CC.. PPoowweerr RReeqquuiirreemmeennttss

The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners, or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation.

NOTICE

The Industry Canada label identifies certified equipment. This certification

means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the users satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

CANON CANADA INC.

1-800-263-1121

24 HOURS A DAY, SEVEN DAYS A WEEK

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Using Your Documentation

The following documentation is supplied with the MultiPASS C3000 to help you use your new Canon multi-talented color printer.

Setup Guide

This manual describes how you unpack, set up, and start using your MultiPASS C3000. It includes how to install the MultiPASS Desktop Manager for Windows which you must install to use the MultiPASS C3000 for printing, PC faxing, and scanning. It also includes Helpful Hints to get you started using your MultiPASS C3000.

Users Manual

This manual offers detailed information on how to operate your MultiPASS C3000. It includes how to use the MultiPASS C3000 as a monochrome or color printer, stand-alone plain paper fax, PC fax, copier, and scanner. It includes maintenance, troubleshooting, and specifications.

Conventions

This Users Manual uses the following conventions to alert you to information that will help you operate the MultiPASS C3000 correctly and safely:

N C

Notes provide advice or suggestions regarding the use of the MultiPASS C3000.

Cautions alert you to operations that could cause damage to your hardware or software, or cause injury to yourself.

vviiii

Distinctive typefaces identify the buttons you press, the lights on the operator panel, and any commands you enter at your computer.

❍ The buttons you press appear in this typeface: START/COPY.

❍ The names of lights you see appear in this typeface: IN USE. ❍ What you see in the LCD display appears in this typeface:

REGISTRATION.

❍ When you type something on your computer, it appears in this

typeface: DIR/P.

In general, the MultiPASS Desktop Manager screens and the MultiPASS Printer Driver screens you see in this manual are from Microsoft

Windows®95.

vviiiiii

1 Introduction

Getting Help From Canon ................................................................................. 1-2

Servicing the MultiPASS C3000 .................................................................. 1-3

Main Components of the MultiPASS C3000 .................................................... 1-4

Front View .................................................................................................... 1-4

Back View ..................................................................................................... 1-5

Inside the Printer Area ................................................................................. 1-5

Using the Operator Panel ................................................................................... 1-6

Loading Paper in the Sheet Feeder .................................................................... 1-8

Preparing Documents for Faxing, Copying, or Scanning ................................ 1-9

Loading the Document ................................................................................ 1-10

Adding Pages to the Document .................................................................. 1-12

2 Printing With the MultiPASS C3000

Paper Handling ................................................................................................... 2-2

Selecting Paper Types ................................................................................... 2-2

Paper Guidelines .......................................................................................... 2-4

Installing a Printer Driver .................................................................................. 2-4

Printing a Document .......................................................................................... 2-5

Printer Setup Within Windows ......................................................................... 2-6

Opening the Printer Properties Dialog Box in Windows 95 ..................... 2-6

Using the Printer Driver in Windows 95 .................................................... 2-7

Accessing the Printing Options Within Windows 3.1 ............................... 2-7

Using the Windows Tabs ............................................................................. 2-8

Specifying Your Printing Options ............................................................... 2-10

Recommended Graphics Settings ............................................................... 2-11

Using the Setup Analyzer ............................................................................. 2-12

Printing Speed Versus Color .............................................................................. 2-13

For Quick Color Printing ............................................................................ 2-13

For High Quality Color Printing ................................................................. 2-13

For Monochrome Printing .......................................................................... 2-14

Other Ways to Improve Print Speed in Windows ..................................... 2-14

Setting the Paper Thickness Lever ..................................................................... 2-16

Printer Settings for Various Print Media .......................................................... 2-19

Loading Paper ..................................................................................................... 2-20

Automatically Feeding Paper ....................................................................... 2-20

Auto Feed Guidelines ................................................................................... 2-22

Manually Feeding Paper .............................................................................. 2-24

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Printing On Envelopes ....................................................................................... 2-26

Using Canons Specialty Papers ......................................................................... 2-29

Specialty Paper Guidelines .......................................................................... 2-29

High Resolution Paper HR-101 .................................................................. 2-31

Fabric Sheet FS-101 ...................................................................................... 2-34

3 Using the MultiPASS Desktop Manager

Starting the MultiPASS Desktop Manager ........................................................ 3-2

Windows 95 Users ........................................................................................ 3-2

Windows 3.1 Users ....................................................................................... 3-3

Exploring the MultiPASS Desktop Manager Window ..................................... 3-3

Closing the Desktop Manager ..................................................................... 3-5

Using the Desktop Manager Folders ................................................................. 3-6

System-defined Folders ................................................................................ 3-6

User-defined Folders .................................................................................... 3-7

Viewing Documents in the Desktop Manager .................................................. 3-8

Sorting the Documents in the List .............................................................. 3-9

Setting Up the Address Book ............................................................................. 3-9

Working With Address Book Entries ......................................................... 3-11

Importing an Address Book ........................................................................ 3-15

Exporting the Address Book ........................................................................ 3-17

Setting Up Your Speed Dial Assignments ......................................................... 3-18

Assigning an Individual Recipient to a Speed Dial Code .......................... 3-19

Defining a Group Speed Dial Code ............................................................ 3-20

Using the Fax Log ............................................................................................... 3-21

Displaying the Fax Log ................................................................................ 3-21

Viewing a Fax Listed in the Fax Log ........................................................... 3-22

Printing the Fax Log ..................................................................................... 3-22

4 Sending Faxes With the MultiPASS C3000

Sending a Document .......................................................................................... 4-2

Regular Dialing ............................................................................................. 4-2

Automatic Dialing ........................................................................................ 4-4

Sending a Document Using Group Dialing ............................................... 4-5

Redialing ....................................................................................................... 4-6

Resending a Fax After an Error ................................................................... 4-7

Manual Sending ........................................................................................... 4-8

Messages Displayed During Sending .......................................................... 4-9

Cancel Sending ............................................................................................. 4-9

Sending a Document to More Than One Location

(Sequential Broadcasting) ............................................................................ 4-10

Transmitting the Document ........................................................................ 4-10

Adjusting the Quality of Your Faxes ................................................................. 4-12

Setting the Resolution .................................................................................. 4-12

Setting the Contrast ..................................................................................... 4-14

Sending PC Faxes ................................................................................................ 4-15

Sending a PC Fax From a Windows Application ....................................... 4-15

Creating a Fax Memo in the MultiPASS Desktop Manager ............................ 4-19

Designing a Fax Cover Page ............................................................................... 4-19

Preparing the Cover Page Background ....................................................... 4-20

Opening the Cover Page Designer .............................................................. 4-21

Using the Cover Page Designer ................................................................... 4-22

Creating a New Cover Page ......................................................................... 4-23

Editing an Existing Cover Page ................................................................... 4-27

Deleting a Cover Page .................................................................................. 4-28

Printing a Fax Cover Page ........................................................................... 4-28

5 Receiving Faxes

Receiving Documents ......................................................................................... 5-1

Receiving Documents AutomaticallyFax Only Mode ........................... 5-2

Receiving Both Documents and Telephone Calls Automatically

Fax/Tel Mode ........................................................................................... 5-2

Receiving Documents ManuallyManual Mode ..................................... 5-3

Using an Answering MachineAns. Machine Mode ............................... 5-4

Printing Documents Received in Memory ....................................................... 5-5

Receiving While Registering, Copying, or Printing ......................................... 5-6

Receiving Faxes to the MultiPASS Desktop Manager ...................................... 5-6

Receiving a Fax into the In Box .................................................................. 5-7

Printing a Received Fax When Your Computer Is Off .............................. 5-7

Using the Distinctive Ring Pattern Detection (DRPD) Feature ...................... 5-8

Types of Ring Patterns ................................................................................. 5-9

How DRPD Responds to Calls .................................................................... 5-9

Communicating Using the Distinctive Ring Pattern Detection

(DRPD) Feature ....................................................................................... 5-10

6 Copying and Scanning With the MultiPASS C3000

Copying Documents ........................................................................................... 6-1

Using the MultiPASS Desktop Manager to Scan Documents ......................... 6-4

Scanning a Document into the MultiPASS Desktop Manager ................. 6-4

Scanning From a Windows Application ........................................................... 6-6

Advanced Scanning Options .............................................................................. 6-7

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7 Working With Documents in the Desktop Manager

Managing Your Documents in the Desktop Manager ..................................... 7-2

Selecting Documents in the Desktop Manager .......................................... 7-2

Printing a Document in the Desktop Manager .......................................... 7-2

Working With Jobs in the Out Box Folder ................................................ 7-3

Creating a Folder .......................................................................................... 7-7

Moving a Document .................................................................................... 7-7

Renaming a Document or Folder ............................................................... 7-8

Deleting a Document or Folder .................................................................. 7-8

Emptying the Trash Folder .......................................................................... 7-9

Importing a Document ................................................................................ 7-9

Exporting a Document ................................................................................ 7-10

Attaching a Document to Electronic Mail (E-mail) .................................. 7-10

Annotating a Document .................................................................................... 7-11

Features of the Document Viewer Window ............................................... 7-13

Adjusting Your View of the Document ...................................................... 7-15

Adding Annotations to Your Document .................................................... 7-18

Revising Your Annotations ......................................................................... 7-22

Saving All or Part of a Base Page of Your Document ................................ 7-24

Removing an Annotation ............................................................................ 7-25

Exporting the Document ............................................................................. 7-25

Printing the Document ................................................................................ 7-26

Adjusting the Document Viewer Default Options .................................... 7-27

8 Setup and Other Utilities in the Desktop Manager

Setting Up MultiPASS C3000 Options in the Desktop Manager .................... 8-2

Setting Up Preferences ................................................................................. 8-3

Setting Up Send Fax Options ...................................................................... 8-4

Setting Up Receive Fax Options .................................................................. 8-7

Setting Up Speed Dial Assignments ............................................................ 8-11

Making a Phone Call From the Desktop Manager ........................................... 8-12

Using the Status Monitor ................................................................................... 8-14

Opening the Status Monitor ........................................................................ 8-14

Using the Minimized Status Monitor ......................................................... 8-15

Using the Status Monitor Window ............................................................. 8-16

Status Messages ............................................................................................ 8-16

Closing the MultiPASS Background ................................................................. 8-17

Removing MultiPASS Background From StartUp .................................... 8-19

Restarting the MultiPASS Background ....................................................... 8-20

Adding MultiPASS Background to StartUp ............................................... 8-21

Disconnecting the MultiPASS C3000 ................................................................ 8-22

Using MultiPASS Diagnostics ............................................................................ 8-22

Uninstalling the Desktop Manager .................................................................... 8-23

Uninstalling the Desktop Manager in Windows 95 ................................... 8-23

Uninstalling the Desktop Manager in Windows 3.1x ................................ 8-24

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9 Maintaining the MultiPASS C3000

MultiPASS C3000 Guidelines ............................................................................ 9-2

Routine Maintenance ......................................................................................... 9-3

Cleaning Inside the MultiPASS C3000 .............................................................. 9-3

Printing the Nozzle Check ................................................................................. 9-5

Cleaning the BJ Cartridge Print Head ............................................................... 9-6

BJ Cartridge Guidelines ...................................................................................... 9-7

BJ Cartridge and BJ Tank Maintenance ..................................................... 9-8

Using Ink ...................................................................................................... 9-9

Replacing the BJ Cartridge ................................................................................. 9-9

Replacing a BJ Tank in the BC-21 Color BJ Cartridge ..................................... 9-14

Storing a BJ Cartridge ......................................................................................... 9-17

Transporting the MultiPASS C3000 .................................................................. 9-19

10 Troubleshooting

Paper Jams ........................................................................................................... 10-3

Jams in the Automatic Document Feeder (ADF) ...................................... 10-3

Jams in the Sheet Feeder .............................................................................. 10-5

LCD Messages ..................................................................................................... 10-6

Information Messages .................................................................................. 10-6

Error Messages ............................................................................................. 10-8

Printing Problems ............................................................................................... 10-10

Faxing Problems ................................................................................................. 10-17

Telephone Problems ........................................................................................... 10-20

Copying Problems .............................................................................................. 10-20

Technical Notes .................................................................................................. 10-21

Windows Printing System Users ................................................................. 10-21

MultiPASS Hardware Cannot Initialize ...................................................... 10-21

Memory Clear Report ........................................................................................ 10-23

Appendix A Specifications

Color Bubble Jet Printer ..................................................................................... A-1

BJ Cartridges ....................................................................................................... A-4

Facsimile .............................................................................................................. A-5

Copier .................................................................................................................. A-6

Monochrome Scanner ........................................................................................ A-6

MultiPASS Desktop Manager for Windows ..................................................... A-8

General Specifications ........................................................................................ A-9

Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode ..................... A-10

xxiiiiii

Appendix B Using the MultiPASS C3000 as a Stand-alone Fax

LCD Menu System .............................................................................................. B-1

Entering Information in the MultiPASS C3000 ............................................... B-2

Entering Your User Information ................................................................ B-2

Glossary ....................................................................................................................... G-1

Index ............................................................................................................................ I-1

xxiivv

Introduction

Thank you for purchasing the Canon MultiPASS C3000the multitalented color printer for your home office and the whole family. We are sure that your MultiPASS C3000 will provide all you need in one machine: Color Bubble Jetprinter, plain paper fax, PC fax, copier, and scanner.

Introduction

This chapter introduces you to the MultiPASS C3000. It includes:

❍ Getting help from Canon ❍ Examining the main components of the unit ❍ Using the operator panel ❍ Loading paper in the sheet feeder ❍ Preparing documents for faxing, copying, or scanning

Chapter 1 Introduction 1-1

Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical support options including*:

24-hour, 7-day-a-week, toll-free automated support for

❍

troubleshooting issues on most current products (1-800-423-2366)

❍ Speak to a technician free of service charge (currently Monday

through Friday, 8:00 a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products still under warranty** (1-757-413-2848)

❍ Speak to a technician (currently $24.99) during holidays and

days/hours not listed above regarding urgent product questions or for products no longer under warranty (1-800-423-2366)

❍ E-mail support via the Canon Computer Systems, Inc. Web site

(www.ccsi.canon.com)

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345) ❍ 24-hour Bulletin Board Service (1-757-420-2000)

*Support program specifics subject to change without notice. **Refer to individual product information for warranty details.

Canon Canada

Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-263-1121.

In other countries, please contact your Canon dealer.

1-2 Introduction Chapter 1

Servicing the MultiPASS C3000

The Canon MultiPASS C3000 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your system describes Canons limited warranty, which includes the InstantExchange warranty program. Be sure to read the warranty information to find out about the different service options available to you.

Save the warranty and keep your sales receipt for proof of purchase. In the event that your MultiPASS C3000 needs servicing, you will need your proof of purchase to obtain warranty service.

Be sure to fill out the Registration card and send it in. This will help Canon give you better support and warranty service.

If you seem to have a problem, try to solve it by referring to the troubleshooting information in Chapter 10. If you cannot solve the problem, contact the Canon Computer Systems Customer Care Center (see previous page for details).

Introduction

Chapter 1 Introduction 1-3

Main Components of the MultiPASS C3000

Before using the MultiPASS C3000, its a good idea to familiarize yourself with the components and understand their functions.

Front View

SENDING DOCUMENT SUPPORT

HOLDS DOCUMENTS AS THEY FEED INTO ADF

PAPER REST

SUPPORTS PAPER STACKED IN THE SHEET FEEDER

SHEET FEEDER

HOLDS 100 SHEETS OF PLAIN PAPER

OPERATOR PANEL

USE TO CONTROL THE MultiPASS C3000

AUTOMATIC DOCUMENT FEEDER (ADF) AND PRINTER COVER

HOLDS DOCUMENTS TO BE SCANNED (UP TO 20 SHEETS)

PAPER GUIDES

ADJUST TO WIDTH OF DOCUMENT TO BE SCANNED

DOCUMENT SUPPORT

HOLDS SCANNED DOCUMENTS AS THEY EXIT THE MultiPASS C3000

OUTPUT TRAY

HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C3000

PAPER OUTPUT GUIDES

HOLDS HIGH RESOLUTION PAPER WHEN USING THE BC-22 PHOTO BJ CARTRIDGE

OUTPUT TRAY EXTENSION

HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C3000

1-4 Introduction Chapter 1

Back View

Introduction

POWER CORD CONNECTOR

MANUAL FEED SLOT

Inside the Printer Area

PARALLEL CABLE CONNECTOR

LINE JACK

PAPER THICKNESS LEVER CARTRIDGE HOLDER

TELEPHONE/ ANSWERING MACHINE JACK

PRINTER COVER

Chapter 1 Introduction 1-5

Using the Operator Panel

1 2

ABC3DEF

4 5

JKLGHI

MNO

7 8

TUVPRS

WXY

OPER

TONE

SYMBOLS

REDIAL/PAUSE RECEIVE MODE RESOLUTION

ALARM

STOP

CODED DIAL

START/COPY

1 2 3

4 5 6

PRINTER RESET

CARTRIDGEFUNCTION RESUME

This section presents a brief description of the operator panel on the MultiPASS C3000.

ONE-TOUCH SPEED DIAL/ FUNCTION BUTTONS

NUMBER BUTTONS

FUNCTION

ARROW BUTTONS

RECEIVE MODE

REDIAL/PAUSE

CODED DIAL

REDIAL/PAUSE button

LCD

DISPLAY

START/STOP

RESOLUTION

STOP

ALARM

Press to redial the last number that was dialed using the number buttons, or to enter pauses between digits when dialing fax numbers.

RECEIVE MODE button

Press to change the Receive Mode: Manual mode, Fax Only mode, Answer Machine mode, or Fax/Tel mode. The Receive Mode set during installation overrides this setting.

LCD display

Displays messages and prompts during operation. Displays selections, text, numbers, and names when registering information.

CARTRIDGE

PRINTER

RESET

RESUME

1-6 Introduction Chapter 1

RESOLUTION button

Press this to select the resolution the MultiPASS C3000 will use for the document you want to fax or copy.

One-Touch Speed Dial/Function buttons

Use for one-touch speed dialing, entering user information, printing documents stored in memory, and cleaning the print head.

FUNCTION button

Use to register user settings, to run the print head cleaning process, or to print faxes stored in the MultiPASS C3000s memory.

CARTRIDGE button

Press to move the BJ cartridge holder to the center of the printer unit when installing or replacing the cartridge. (Press again after installing the cartridge to move the holder back to its home position.)

RESUME button

Press when you want to resume printing.

PRINTER RESET button

Press to reset the printer.

Arrow buttons

Use to scroll through menu selections, or to move the cursor when registering data.

Introduction

STOP button

Press to cancel sending, receiving, or any other operation.

ALARM lamp

Flashes when an error occurs, when the MultiPASS is out of paper or ink, or when received faxes are stored in memory.

START/COPY button

Press to begin sending, receiving, copying, or other operations, or to select functions when registering information.

CODED DIAL button

Press this button (followed by a two-digit code) to dial a number that you have registered for coded speed dialing.

Number buttons

Use these buttons to enter numbers and names when registering information, and to dial fax/telephone numbers that are not registered for automatic dialing.

Chapter 1 Introduction 1-7

Loading Paper in the Sheet Feeder

The paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any of the Canon specialty papers described in Chapter 2, Printing With the MultiPASS C3000. For receiving faxes, use plain paper (such as copier paper).

When the message LOAD PAPER appears in the LCD display, you need to

add paper to the sheet feeder.

The sheet feeder holds approximately 100 sheets of plain paper.

Fan the paper.

Make sure the

paper rest

is extended.

❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feed

into the MultiPASS first.

❍ Pull the paper rest up until it stops.

1-8 Introduction Chapter 1

Slide the stack of

paper into the

sheet feeder

until it stops.

❍ Align the edge of the paper with the right edge of the

sheet feeder.

❍ Secure the stack with the paper guide.

PHONE:(044)811-2111

3-16-1, SHIMONOGE, TAKATUKU, KAWASAKI-SHI, KANAGAWA 213, JAPAN

CANON INC.

TAMAGAWA PLANT

Preparing Documents for Faxing, Copying, or Scanning

You can use the MultiPASS C3000 to fax, copy, or scan documents that are printed on standard letter, legal, or A4 size paper. Follow these guidelines to prepare your documents.

Introduction

❍ Do not attempt to feed the following types of documents into the

MultiPASS C3000:

wrinkled or creased paper



curled or rolled paper



torn paper



carbon-paper or carbon-backed paper



coated paper



onion skin or thin paper



Chapter 1 Introduction 1-9

❍ Remove all staples, paper clips, and the like before feeding the

document.

❍ Make sure any glue, ink, or correction fluid on the paper is

completely dry before feeding the document.

❍ Make a photocopy of any document that will not feed into the

MultiPASS C3000. You can then feed the copy.

❍ Do not feed documents with pages that are different sizes or of

different thicknesses.

Loading the Document

You can load up to 20 letter or A4 size sheets and up to 10 legal size sheets at a time into the Automatic Document Feeder (ADF).

Stack your

documents.

❍ For a multiple page document, fan the sheets and tap the

document on a flat surface to even the stack.

1-10 Introduction Chapter 1

A4 LTR

Feed the

document.

❍ Insert the document face-down (letterhead first) into the

ADF until you hear a beep.

❍ Adjust the document guides to the width of the

document.

The MultiPASS C3000 automatically feeds the pages one by one from the bottom.

If you have problems feeding multiple page documents, insert the pages one at a time into the ADF. This stacks the pages on a slant so they feed correctly into the ADF. (Do not attempt to stack more than 20 sheets in the ADF.)

Introduction

Chapter 1 Introduction 1-11

Printing With the MultiPASS C3000

This chapter describes how to use the MultiPASS C3000 to print your documents. Once you have installed the MultiPASS Desktop Manager, you can use the MultiPASS C3000 for all your printing needs.

This chapter describes:

❍ Paper handling ❍ Installing a printer driver ❍ Printing a document ❍ Printer setup within Windows ❍ Printing speed versus color ❍ Setting the paper thickness lever

Printing

❍ Printer settings for various print media ❍ Loading paper ❍ Printing on envelopes ❍ Printing on Canon Specialty Papers

Chapter 2 Printing With the MultiPASS C3000 2-1

Paper Handling

One of the most important things you can do to assure the best possible printing performance of your MultiPASS C3000 is to select the correct paper. Your MultiPASS C3000 produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.

Selecting Paper Types

Plain Paper

The MultiPASS C3000 supports paper sizes of letter, legal, and A4 in portrait orientation. You can use regular copier paper, cotton bond papers, and typical letterhead. Always use paper without curls, folds, staples, or damaged edges.

Glossy Photo Paper

Canon Glossy Photo Paper GP-201 is a high gloss, thicker paper that produces the look and feel of a photograph. Use this paper with the BC-22 Photo BJ Cartridge to produce photo-realistic prints from your printer. (Select Glossy Paper in the printer driver when you have this paper loaded.)

High Resolution Paper

The Canon High Resolution Paper HR-101 is designed to produce photo-realistic quality output with sharp and vivid graphics. For best results, use the optional BC-22 Photo BJ Cartridge to produce images comparable to your favorite photographs.

T-Shirt Transfers

Use Canons popular T-Shirt Transfers TR-101 to create and personalize T-shirts, sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your imagination allows! Use on any cotton or cotton/poly blend fabric. Your image is printed in mirror image (when you use T-Shirt Transfer mode through the MultiPASS printer driver for Windows) so when you iron it onto the T-shirt, the image is viewed correctly.

Greeting Cards

Get the most out of your Canon Creative or other card making software with Canon Greeting Cards GC-101. These cards give your unique, personalized cards the look and feel of professional cards. You can

2-2 Printing With the MultiPASS C3000 Chapter 2

create cards, invitations, announcements, and more.

Bubble Jet Paper (water resistant)

The Canon Bubble Jet Paper LC-301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces, making it a good choice for damp or rainy environments. The paper is specially coated and printable on both sides. (Select Plain Paper in the printer driver when you have this paper loaded.)

Fabric Sheets

Use Fabric Sheet FS-101 for Canon Bubble Jet products to print banners, pillow covers, scarves, flags, and other textile items. Use these sheets for appliqués and other craft and sewing projects. Fabric sheets

are 9.5 × 14 inches.

Back Print Film

Canon Back Print Film BF-102 has been specially developed for Canon Color Bubble Jet printers and MultiPASS products. The film is designed to deliver brilliant, high-intensity color images suitable for business presentations, design work, or professional reports. Back print film is printed on the back (nonglossy) side of the film in mirror image and then viewed from the front or glossy side using a backlighting device. For more details, ask a Canon Authorized Dealer for information or refer to the manual supplied with the film.

High Gloss Film

The Canon High Gloss Film HG-101 features a bright white finish that lends striking visual power to charts, graphs, and photographic images. Use this film to make your presentation materials and graphics look professional.

Printing

Transparencies

CF-102 Transparencies from Canon are recommended. These transparencies produce excellent contrast, sharpness, and color.

Assorted Paper Starter Kit

If you would like to try some of the papers described above, look for Canons Starter Kit (SK-101). It contains an assortment of five paper types.

If you are printing in an application outside Windows, your software

Chapter 2 Printing With the MultiPASS C3000 2-3

application or printer driver must support mirror image printing in order to use Back Print Film or T-Shirt Transfers.

Paper Guidelines

When selecting or loading paper, please remember the following:

❍ Attempting to print on damp, curled, wrinkled, or torn paper can

cause paper jams and poor print quality.

❍ Use cut-sheet paper only. You cannot use multipart paper. ❍ When using graph paper, the lines may not match because the

1/6-inch line spacing of the printer is slightly less than that of graph paper.

❍ If the print density of your page is very high, light paper stock may

curl slightly due to the large amount of ink. If you need to print dense graphics, try printing on heavier stock.

❍ Do not use thicker paper than meets the specifications for this

printer. Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge.

Installing a Printer Driver

Before you can use any type of printer with your computer, you must install a printer driver. The printer driver tells the computer what kind of a printer you are using. The printer driver also controls the various settings, such as print quality and paper type. You define these settings within the printer driver, and the printer driver then communicates the settings to both the computer and the printer.

You must install the MultiPASS Printer Driver for Windows and the MultiPASS Desktop Manager before you can use the MultiPASS C3000 as a printer for your computer. See your Setup Guide for details on how to install this software.

2-4 Printing With the MultiPASS C3000 Chapter 2

Printing a Document

This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software applications documentation for the exact printing procedure.

Start your

Make sure the Canon

MultiPASS C3000

Printer is

selected as your

default printer.

❍ Start the program you are using to create the document,

and open the document you want to print.

❍ Choose Print Setup from the File menu.

❍ Click on the Properties or Setup button if you want to

make any adjustments as appropriate for printing your document. (See

details.)

❍ Select OK to close the Print Setup dialog box.

Printer Setup Within Windows for

Printing

Choose Print

from the

Chapter 2 Printing With the MultiPASS C3000 2-5

❍ After making any necessary changes to the printing

parameters, select OK to start the print job.

+ 230 hidden pages

Canon MultiPASS C3000 User Manual

Using Your Documentation

Contents

Introduction

Getting Help From Canon

Using the Operator Panel

Loading Paper in the Sheet Feeder

Preparing Documents for Faxing, Copying, or Scanning

Paper Handling

Installing a Printer Driver

Printing a Document