Canon MultiPASS C3000 Service Manual

MultiPASS C3000
SERVICE MANUAL
Canon
Disclaimer
This electronic version of the MultiPASS C3000 Service Manual was known to be accurate at the time of publication. Every effort has been made to reduce any technical inaccuracies, typographical errors, omis­sions, etc., in this publication. Canon Computer Systems, Inc. and Canon Inc. are not responsible for any damage resulting from these errors.
Copyright
This electronic service manual was produced with the consent of Canon Inc. for the purpose of training and personal use only. Other use of the information contained herein is strictly prohibited.
This publication is copyrighted with all rights reserved. Under the copy­right laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.
Copyright © 1997 by Canon Inc.
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the content of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new editions of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc..
Copyright 1997 by Canon Inc. CANON INC. Office Imaging Products Technical Support Dept. 2
5-1 Hakusan 7-Chome, T oride-city, Ibaraki 302, Japan
DTP System
This manual was produced on an Apple Macintosh®personal computer, final pages were printed on Canon SUPER LASER SHOT B406 PS. All graphics were produced with Aldus FreeHand
®
.
All documents and all page layouts were created with QuarkXPress
®
.
I. MEANING OF MARKS
The marks used in this manual have the following meanings.
Mark Meaning
States a precaution to be taken to prevent danger to personnel, damage to the product, or damage to electronic components by discharge of static electricity. for example.
States a precaution to be taken to prevent damage to electronic components by electrostatic discharge.
Informs you of fire-related cautions.
Informs you that the plug must be removed from the power outlet before starting an operation.
Gives useful information to understand descriptions.
Indicates sections to be read to obtain more detailed information.
I
NOTE
REFERENCE
II. ABOUT THIS MANUAL
This manual is divided into five parts, and contains information required for servicing the product.
Part 1: Facsimile
This section describes the facsimile function of the respective product.
Part 2: Printer
This section describes the printer function of the respective product.
Each of the above parts is further divided into the following four chapters:
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very important, so please read it.
Chapter 2: Technical Reference
This part explains the technical theory of the product.
Chapter 3: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and service operations and service switches.
Chapter 4: Appendix
This part explains the informations of the optional products and user data flow.
• For more details of user operations and user reports, see the separate volume of
USER'S GUIDE
.
• Procedure for assembly/disassembly and greasing points are not given in this manual. See the illustrations in the separate volume of
PARTS CATALOG
.
• Detailed description of each SSSW/parameter is not given in this manual except the new SSSWs/parameters added to this model. See
G3 Facsimile Service Data Handbook (supplied separately)
for details
them.
• See the
G3 Facsimile Error Code List (Rev.1, supplied separately)
for details of
the error codes not shown in this manual.
• Detailed description of connector Locations and Signal Descriptions in not given in this manual. See the
Circuit Diagram
for details them.
II
REFERENCE
III. REVISION HISTORY
REVISION CONTENT
0 Original
III
IV. TABLE OF CONTENTS
Part 1: Facsimile
Page
Chapter 1: General Description
1 - 1 1. FEATURES 1 - 1 1.1 Overview 1 - 2 2. SPECIFICATIONS 1 - 2 2.1 General Specification 1 - 2 2.2 Communication Specification 1 - 3 2.3 Scanner Specification 1 - 5 2.4 Printer Specification 1 - 7 2.5 Copy Specification 1 - 8 2.6 Function 1 -11 3. OVERVIEW 1 -11 3.1 External View 1 -14 3.2 Operation Panel 1 -17 3.3 Consumables 1 -17 3.3.1 BJ cartridge and ink cartridge and BJ cartridge container 1 -19 3.3.2 Print media 1 -21 4. DIMENSIONS 1 -22 5. SAFETY & PRECAUTIONS 1 -22 5.1 Personal Hazards 1 -24 5.1.1 Electrical shock 1 -24 5.1.2 High-temperature parts 1 -25 5.1.3 Fire hazards 1 -25 5.1.4 Moving parts 1 -25 5.1.5 Preventing ink stains 1 -26 5.2 General Cautions 1 -26 5.2.1 Unit cautions 1 -31 5.2.2 BJ cartridge cautions 1 -39 5.2.3 Ink cartridge cautions 1 -41 5.3 Servicing Cautions 1 -41 5.3.1 Damage from static charge 1 -41 5.3.2 Scanner unit 1 -42 5.3.3 Print assembly 1 -44 5.3.4 Paper feed section 1 -44 5.3.5 Control boards 1 -45 5.3.6 Opening the upper cover 1 -46 5.4 Data-related precautions 1 -47 5.4.1 Data in the image storage memory (DRAM) 1 -48 5.4.2 Data in the control processing memory (SRAM) 1 -49 5.4.3 Data in the EEPROM 1 -51 5.4.4 SCNT board replacement precautions
IV
1 -52 5.4.5 Data initialization through service operation 1 -53 5.5 Protective Mechanism 1 -53 5.5.1 Data battery backup function 1 -53 5.5.2 BJ cartridge maintenance features 1 -54 5.5.3 Heat protection mechanism 1 -54 5.5.4 Overcurrent protection 1 -55 5.5.5 Lightning protection 1 -55 5.5.6 Power leakage protection 1 -56 6. QUALIFICATION REQUIRED FOR INSTALLATION WORK
Chapter 2: Technical Reference
2 - 1 1. COMPONENT LAYOUT 2 - 3 2. SCANNER MECHANISM 2 - 8 3. PAPER SUPPLY MECHANISM 2 -13 4. PRINTER SECTION 2 -20 5. BJ CARTRIDGE 2 -20 5.1 Structure 2 -23 5.2 BJ Head Driver Block Diagram 2 -25 5.3 Printing Signal 2 -27 6. ELECTRIC CIRCUIT 2 -27 6.1 Component Block Diagram 2 -28 6.2 Circuit Board Components 2 -31 6.3 Flow of Image Signals 2 -33 7. COMMUNICATION SYSTEM OPERATIONS 2 -33 7.1 FAX/TEL Switching 2 -33 7.1.1 Settings 2 -33 7.1.2 Parameters 2 -34 7.2 Answering Machine Connection 2 -34 7.2.1 Settings 2 -34 7.2.2 Parameters 2 -35 8. NEW FUNCTION
Chapter 3: Maintenance & Service
3 - 1 1. MAINTENANCE LIST 3 - 1 1.1 Consumables 3 - 1 1.2 Cleaning 3 - 2 1.3 Periodic Inspection 3 - 2 1.4 Periodic Replacement Parts 3 - 2 1.5 Adjustment Items 3 - 3 1.6 General Tools 3 - 3 1.7 Special Tools 3 - 4 2. HOW TO CLEAN PARTS 3 - 4 2.1 Main Unit Outer Covers
V
3 - 4 2.2 Separation Roller 3 - 4 2.3 Separation Guide 3 - 4 2.4 Glass Window (contact sensor) 3 - 4 2.5 Printer Platen 3 - 6 3. ADJUSTMENT 3 - 6 3.1 Shading Data Adjustment 3 - 7 3.2 Vertical Alignment Correction 3 -10 3.3 Head Gap Adjustment 3 -14 4. TROUBLESHOOTING 3 -14 4.1 Troubleshooting Index 3 -15 4.2 Errors Shown on the Display 3 -15 4.2.1 User error message 3 -19 4.2.2 Error codes 3 -26 4.3 Errors not Shown on the Display 3 -26 4.3.1 General errors 3 -27 4.3.2 Printing problem 3 -29 4.3.3 Scanning problem 3 -31 5. SERVICE SWITCHES 3 -31 5.1 Hardware Switches 3 -31 5.2 Service Data Setting 3 -31 5.2.1 Service data overview 3 -32 5.2.2 Service data registration/setting method 3 -33 5.2.3 Service data setting 3 -40 5.2.4 Explanation of service data 3 -41 5.2.5 New SSSW's/parameters added to this model 3 -43 6. TEST FUNCTIONS 3 -43 6.1 User Test Print Functions 3 -43 6.1.1 Nozzle check 3 -44 6.2 Service Test Functions 3 -44 6.2.1 Test mode overview 3 -45 6.2.2 Test mode flowchart 3 -46 6.2.3 D-RAM tests 3 -46 6.2.4 CS tests 3 -47 6.2.5 PRINT test 3 -49 6.2.6 Modem and NCU tests 3 -52 6.2.7 Faculty tests 3 -57 7. SERVICE REPORT 3 -57 7.1 Report Output Function 3 -57 7.1.1 User report output functions 3 -59 7.1.2 Service report output functions 3 -67 8. WIRING DIAGRAM 3 -67 8.1 Wiring Diagram 3 -68 8.2 Connector Name and Signal Descriptions
VI
Chapter 4: Appendix
4 - 1 1. INSTALLATION 4 - 1 1.1 Setting Up 4 - 1 1.2 Checking Operations 4 - 2 2. USER DATA FLOW 4 - 2 2.1 USER DATA FLOW (by Operation Panel) 4 - 3 2.2 USER DATA FLOW (by MultiPASS Desktop Manager) 4 - 8 2.3 SPECIAL MODE FLOW (by Operation Panel) 4 -10 4. MAKER CODE
INDEX
VII
Part 2: Printer
Chapter 1: General Description
1 - 1 1. FEATURES 1 - 2 2. SPECIFICATIONS 1 - 2 2.1 Basic Specifications 1 - 5 2.2 Interface Specifications 1 -10 3. OVERVIEW 1 -10 3.1 Interface Connector 1 -11 3.2 Printer Operation Panel 1 -12 4. SAFETY & PRECAUTIONS 1 -12 4.1 Personal Hazards 1 -12 4.2 General Cautions 1 -12 4.2.1 Connecting the interface cable 1 -12 4.2.2 Data lost when power cord is pulled out 1 -12 4.2.3 Data reset 1 -13 5. RESTRICTIONS
Chapter 2: Technical Reference
2 - 1 1. THEORY OF OPERATIONS 2 - 1 2.1 Outline 2 - 2 2.2 Mechanical Overview 2 - 3 2.3 Data Flow 2 - 4 2.4 Printing 2 - 5 2.5 Circuit Overview 2 - 5 2.5.1 Printer circuit 2 - 7 2.6 720 dpi Printing/Smoothing Feature 2 - 7 2.6.1 Canon extension mode 2 - 7 2.6.2 Emulation mode 2 - 8 2.7 Printing Modes 2 - 8 2.7.1 Printing mode 2 - 8 2.7.2 Photoprint mode 2 -10 2.8 Optimum Printing Direction Control 2 -10 2.9 Ink Smear Control 2 -11 2.10 Bi-Centronics Interface 2 -11 2.10.1Functions 2 -12 2.10.2Structure
Chapter 3: Maintenance & Service
3 - 1 1. MAINTENANCE LIST 3 - 1 2. HOW TO CLEAN PARTS 3 - 1 3. ADJUSTMENT 3 - 2 4. TROUBLESHOOTING 3 - 2 4.1 Errors Shown on the Display
VIII
3 - 2 4.1.1 User error message 3 - 2 4.1.2 Error codes 3 - 3 4.2 Errors not Shown on the Display 3 - 5 5. SERVICE OPERATION FUNCTION 3 - 5 5.1 Report Output Function 3 - 5 5.2 Service Data 3 - 5 5.3 Test Functions 3 - 5 5.3.1 User test functions 3 - 6 5.3.2 Hexadecimal dump list 3 - 7 6. WIRING DIAGRAM 3 - 7 6.1 Wiring Diagram 3 - 7 6.2 Connector Location and Signal Description 3 - 7 6.2.1 SCNT board
Chapter 4: Appendix
4 - 1 1. INSTALLATION 4 - 2 1.1 Choosing a Location for Printer 4 - 3 1.2 Connecting the Printer to the Computer
IX
V. ILLUSTRATION INDEX
Part 1: Facsimile
Page
Chapter 1: General Description
1 - 4 Figure 1- 1 Scanning Range 1 - 6 Figure 1- 2 Printing Range 1 -11 Figure 1- 3 External View (1) 1 -12 Figure 1- 4 External View (2) 1 -14 Figure 1- 5 Operation Panel (1) 1 -15 Figure 1- 6 Operation Panel (2) 1 -16 Figure 1- 7 Operation Panel (3) 1 -17 Figure 1- 8 Consumables (1) 1 -18 Figure 1- 9 Consumables (2) 1 -19 Figure 1-10 Print Media (1) 1 -20 Figure 1-11 Print Media (2) 1 -21 Figure 1-12 Dimensions 1 -22 Figure 1-13 Personnel Hazards (1) 1 -23 Figure 1-14 Personnel Hazards (2) 1 -37 Figure 1-15 Unpacking the BJ Cartridge 1 -38 Figure 1-16 Ink Path Cartridge 1 -39 Figure 1-17 Removing Cartridge Cap 1 -40 Figure 1-18 Ink Outlet 1 -42 Figure 1-19 Print Assembly Precautions 1 -45 Figure 1-20 Opening the Upper Cover 1 -46 Figure 1-21 Memory IC and Backed up Devices 1 -50 Figure 1-22 Waste Ink Absorber 1 -52 Figure 1-23 All Clear
Chapter 2: Technical Reference
2 - 1 Figure 2- 1 Mechanical Layout 2 - 2 Figure 2- 2 Electrical System Layout 2 - 3 Figure 2- 3 Document Feed Section 2 - 5 Figure 2- 4 Document Separation 2 - 7 Figure 2- 5 Contact Sensor 2 - 8 Figure 2- 6 Paper Feed Section 2 -10 Figure 2- 7 Paper Feed Motor Drive Switching 2 -11 Figure 2- 8 Paper Separation Mechanism 2 -13 Figure 2- 9 Printer Section 2 -15 Figure 2-10 Purge Unit 2 -15 Figure 2-11 Pump Operation State Detection 2 -18 Figure 2-12 Ink Empty Detection 2 -20 Figure 2-13 Nozzle Arrangement 2 -21 Figure 2-14 Black BJ Cartridge Structure
X
2 -21 Figure 2-15 Color BJ Cartridge Structure 2 -22 Figure 2-16 Photo BJ Cartridge Structure 2 -24 Figure 2-17 BJ Head Driver Block Diagram (Black BJ Cartridge) 2 -24 Figure 2-18 BJ Head Driver Block Diagram (Color BJ Cartridge) 2 -25 Figure 2-19 Printing Sequence (Black BJ Cartridge/HQ Mode) 2 -26 Figure 2-20 Printing Signals (HQ Mode) 2 -27 Figure 2-21 Block Diagram 2 -31 Figure 2-22 G3 Transmission Image Signal Flow 2 -32 Figure 2-23 G3 Reception Image Signal Flow
Chapter 3: Maintenance & Service
3 - 5 Figure 3- 1 Cleaning Location 3 - 6 Figure 3- 2 Shading Data Adjustment Operation 1 3 - 6 Figure 3- 3 Shading Data Adjustment Operation 2 3 - 7 Figure 3- 4 Printing the Test Pattern 3 - 7 Figure 3- 5 Test Pattern Sample 3 - 8 Figure 3- 6 Correct Test Pattern 3 - 8 Figure 3- 7 Sample Test Pattern with Vertical Misalignment 3 - 9 Figure 3- 8 Vertical Line Misalignment Correction Procedure 3 -10 Figure 3- 9 Headgap 3 -11 Figure 3-10 Adjustment Preparation 3 -12 Figure 3-11 Head Gap Adjustment (1) 3 -13 Figure 3-12 Head Gap Adjustment (2) 3 -19 Figure 3-13 Service Error Code Display 3 -27 Figure 3-14 Paper Feed Motor/Carriage Motor/Document Feed Motor Connector 3 -28 Figure 3-15 Defective Pattern (Sample) 3 -32 Figure 3-16 Service Data Setting Method 3 -33 Figure 3-17 Service Data (page 1) 3 -34 Figure 3-18 Service Data (page 2) 3 -35 Figure 3-19 Service Data (page 3) 3 -37 Figure 3-20 Service Data (page 4) 3 -38 Figure 3-21 Service Data (page 5) 3 -39 Figure 3-22 Service Data (page 6) 3 -40 Figure 3-23 Bit Switch Display 3 -40 Figure 3-24 How to Read Bit Switch Tables 3 -43 Figure 3-25 Nozzle Check Pattern 3 -45 Figure 3-26 Test Mode 3 -46 Figure 3-27 D-RAM Test 3 -47 Figure 3-28 Print Test Pattern Check 3 -48 Figure 3-29 Print Pattern Sample 3 -51 Figure 3-30 CNG and DTMF Signal Reception Tests 3 -53 Figure 3-31 Sensor Tests 3 -55 Figure 3-32 Operation Panel
XI
3 -58 Figure 3-33 Memory Clear List 3 -60 Figure 3-34 System Data List (page 1 ~ page 4) 3 -61 Figure 3-35 System Data List (page 5 ~ page 6) 3 -62 Figure 3-36 System Dump List (1/2) 3 -64 Figure 3-37 System Dump List (2/2) 3 -65 Figure 3-38 Service Error Tx Report 3 -66 Figure 3-39 Service Error Activity Report (receiving) 3 -67 Figure 3-40 Wiring Diagram
Chapter 4: Appendix
4 - 2 Figure 4- 1 User Menu Settings (1/6) 4 - 3 Figure 4- 2 User Menu Settings (2/6) 4 - 4 Figure 4- 3 User Menu Settings (3/6) 4 - 5 Figure 4- 4 User Menu Settings (4/6) 4 - 6 Figure 4- 5 User Menu Settings (5/6) 4 - 7 Figure 4- 6 User Menu Settings (6/6) 4 - 8 Figure 4- 7 Special Mode Settings 4 -10 Figure 4- 8 Maker Code
XII
Part 2: Printer
Page
Chapter 1: General Description
1 - 4 Figure 1- 1 Printing Range 1 - 6 Figure 1- 2 Signal Circuits 1 - 9 Figure 1- 3 Interface Timing 1 -10 Figure 1- 4 Interface Connector
Chapter 2: Technical Reference
2 - 1 Figure 2- 1 Printer Outline 2 - 3 Figure 2- 2 Data Flow (image) 2 - 4 Figure 2- 3 Character Printing 2 - 5 Figure 2- 4 Printer Circuit Block Diagram 2 - 7 Figure 2- 5 720 dpi Printing/Smoothing Feature 2 -13 Figure 2- 6 Nibble Mode Facsimile to Host Data Transfer 2 - 9 Table 2- 1 Printing Modes and Heating Method
Chapter 3: Maintenance & Service
3 - 6 Figure 3- 1 Hexadecimal Dump Print (Sample) 3 - 7 Figure 3- 3 SCNT Board
Chapter 4: Appendix
4 - 2 Figure 4- 1 Location for the Printer 4 - 3 Figure 4- 2 Connecting the Interface Cable
XIII
MultiPASS C3000
Service Manual

Part 1: Facsimile

1. FEATURES

1.1 Overview
This product is a G3 transreceiving facsimile based on the ITU-T recommendation. It can be used in telephone networks. *: This mark indicates new function.
Excellent print quality
The high-performance print head offers 360 × 360 dot per inch (dpi) resolution for text and graphics.
Automatic switching between fax and voice calls
Fax/telephone switching allows you to receive fax messages and normal phone calls on a single line.
BJ cartridge REFER TO PAGE 2-20.
The BC-20 and BC-21 BJ cartridges provide excellent print quality for crisp, clean-looking documents.
Convenient paper handling
The paper tray holds up to 100 sheets of plain letter, legal, or A4 paper, and the automatic document feeder can hold up to 20 letter-size, A4-size or 10 legal-size pages.
Simple maintenance
The replaceable ink cartridge contains the ink and the print head. When it runs out of ink, simply replace it.
Ink detection function REFER TO PAGE 2-18.
This model has a new ink detection function. After each received page is printed, ink is ejected in front of a photosensor, so that the machine can detect whether there is ink remaining or not.
Chapter 1: General Description
1-1

2. SPECIFICATIONS

2.1.General Specification
Type Desktop Body colour Art gray Power source 98 ~ 132V AC, 48 ~ 62 Hz, Power consumption standby 6.5W / Max. 47 W (when 100% black copy) Usage environment. 50.0°F ~ 90.5°F (10°C ~ 32.5°C), 20%~85% RH, 532 ~ 760
mmHg (709 ~ 1013 hPa) Horizontal ±3° or less
Operating noise Measured in accordance with ISO standards
Standby :35 dB(A) or less Operating :47dB(A) or less
Dimensions (W D H) 15.75" × 14.2" × 7.75" (400 mm × 361 × 197 mm)
(Not including Trays)
Weight 13.23 lbs (6.0 kg) Including trays
2.2 Communication Specification
Applicable lines PSTN (Public Switched Telephone Network)
PBX (Private Branch eXchange)
Applicable Services DRPD Handset None Transmission method Half-duplex Transmission control protocol ITU-T T30 binary protocol/ECM protocol Modulation method
G3 image signals ITU-T V.27ter (2.4k, 4.8k bps)
ITU-T V.29 (7.2k, 9.6k bps) ITU-T V.33 (12k, 14.4k bps) ITU-T V.17 (TC7.2k, TC9.6k, 12k, 14.4k bps)
G3 procedure signals ITU-T V.21 (No.2) (300bps)
(With automatic fallback function)
Coding ITU-T T.4 Coding method (MH, MR)
ITU-T T.6 Coding method (MMR)
Error correction ITU-T T30 (ECM) Canon express protocol (CEP) None
Part 1: Facsimile
1-2
Time required for transmission protocol
Pre-message Post-message Post-message
Protocol *
1
Protocol *
2
Protocol *
3
Mode (between pages) (after pages)
Standard/Fine approx.12 sec. approx.4 sec. approx.3.5 sec.
*1 Time from when other facsimile is connected to the line until image transmission begins. *2 Post-message (between pages): Time from after one document has been sent until
transmission of the next document starts if several pages are transmitted.
*3 Post-message (after last pages): Time from after image transmission is completed until
line is switched from facsimile to telephone.
Minimum transmission time 10 msec (MH,MR), 0 msec (MMR) Transmission output level from 0 to -15 dBm Receive input level from -3 to -43 dBm Modem IC R144EFXL
2.3 Scanner Specification
Type Sheets ADF capacity Max. 20 sheets (A4/Letter)
Max. 10 sheets (Legal)
Effective scanning width Letter/Legal 8.42" (214 mm)
A4 8.19" (208 mm)
Scanning method Contact sensor scanning method Scanning line density
Horizontal: 8 dot/mm (203.2 dpi) Vertical: Standard 3.85 line/mm (97.79 dpi)
Fine 7.7 line/mm (195.58 dpi)
Scanning speed Binary (200 dpi) 10 msec./line
Binary (300, 400 dpi) 5 msec./line 256 gray scales (200 dpi) 10 msec./line 256 gray scales (300, 400 dpi) 20 msec./line
Scanner gray scales 8 bit, 256 gray scales TWAIN Yes Image modes Halftone (PHOTO mode) Scanning density adjustment 3 density level (PC assisted) Halftone (fax and copy) 64-gradation error diffusion system (UHQ-6.5) Prescan None
Chapter 1: General Description
1-3
Scanning range
Sheet dimensions (W × L)
Maximum 8.50" × 39.3" (216 mm × 1000 mm) Minimum 3.5" × 2.5" (88.9 mm × 63.5 mm) Thickness
multiple pages: 0.002" ~ 0.005" (0.06 mm ~ 0.13 mm)
40~90 g/m2
Item A4 Letter Legal
Effective scanning width 8.09"~8.18" 8.33"~8.42" 8.33"~8.42"
(205.5~208 mm) (211.5~214 mm) (211.5~214 mm)
Effective scanning length 11.54" 10.84" 13.84"
(290.0~296 mm) (272.4~278.4 mm) (348.6~354.6 mm)
Left margin 0.04" ±0.14" 0.08" ±0.14" 0.08" ±0.14"
(1.0 mm ±3.5 mm) (2.0 mm ±3.5 mm) (2.0 mm ±3.5 mm)
Right margin 0.04" ±0.14" 0.04" ±0.14" 0.04" ±0.14"
(1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm)
Top margin 0.08" ±0.08" 0.08" ±0.08" 0.08" ±0.08"
(2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm)
Bottom margin 0.08" ±0.08" 0.08" ±0.08" 0.08" ±0.08"
(2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm)
Units are inches with mm shown in parentheses.
Document scanning width “A4/LTR” is set in service data #1 SSSW SW06, bit4.
Part 1: Facsimile
1-4
Figure 1-1 Scanning Range
NOTE
Document leading edge
SCANNING DROP OUT RANGE
SCANNING RANGE
Document trailing edge
2.4 Printer Specification
Printing method Bubble-jet ink on-demand BJ Cartridge
Products name BC-20 Black BJ cartridge/BC-21 Color BJ cartridge/BC-22
Photo Color BJ cartridge Product code F45-0561/F45-0571/F45-1141 Print head 128 nozzles/136 nozzles (Y:24, M:24, C:24, Bk:64)/136 nozzles Ink cartridge (Ink tank) None/BCI-21 Color or BCI-21 Black/None Valid period 1 year/half a year (since the seal was opened)/1 year Storage conditions Temperature 32.0°F ~ 95.0°F (0°C ~ 35°C)
Humidity35% ~ 85% RH
Ink Cartridge
Products name BCI-21 Black Ink Cartridge/BCI-21 Color Ink Cartridge Product code F47-0731/F47-0741 Ink contains 9 ml/5 ml each of YMC
Ink detection Yes (Directly detects ink ejection ) Printing speed Approx. 5 pages/minute (in case of character print) Printing resolution 360 dpi × 360 dpi (Normal print)
180 dpi × 180 dpi (Economy print*) *Printing in a checkered pattern without printing vertical and horizontal adjacent dots.
Paper output tray stacking Approx. 50 sheets (when using the recommended paper)
Approx. 20 sheets (when raised output guides)
Paper tray
Paper supply method ASF (Auto Sheet Feeder) Number of paper tray 1tray : Legal/Letter/A4 (Universal ) Paper capacity Max. 0.40" (10 mm) thickness
plain paper (Approx. 100 sheets)
Recommended paper
Canon Copier LTR/LGL Premium Paper
Weight 75 g/m
2
Paper size Letter, Legal Manufactured by BOISE CASCADE
PLOVER BOND
Weight 75 g/m2, 90 g/m
2
Paper size Letter Manufactured by FOX RIVER
XEROX 4024
Weight 75 g/m2, 90 g/m
2
Paper size Letter, Legal Manufactured by XEROX
Chapter 1: General Description
1-5
Printing range
Paper dimensions (W × L)
Letter 8.50" × 10.98" (216 mm × 279 mm) Legal 8.50" × 14.02" (216 mm × 356 mm) A4 8.27" × 11.69" (210 mm × 297 mm)
Item A4 Letter Legal
Effective printing width 8.00"±0.12" 8.00"±0.12" 8.00"±0.12"
(203.2±3.0" mm) (203.2±3.0" mm) (203.2±3.0" mm)
Effective printing length 11.20" 10.51" 13.47"
(287±3 mm) (269.4±3 mm) (345.6±3.5 mm)
Left margin 0.13"±0.06" 0.25"±0.06" 0.25"±0.06"
(3.4±1.5 mm) (4.9±1.5 mm) (4.9±1.5 mm)
Right margin 0.13"±0.06" 0.25"±0.06" 0.25"±0.06"
(3.4±1.5 mm) (4.9±1.5 mm) (4.9±1.5 mm)
Top margin 0.12"±0.06" 0.12"±0.06" 0.12"±0.06"
(3.0±1.5 mm) (3.0±1.5 mm) (3.0±1.5 mm)
Bottom margin 0.27"±0.12" 0.27"±0.12" 0.27"±0.12"
(7.0±3.0 mm) (7.0±3.0 mm) (7.0±3.0 mm)
Units are inches with mm shown in parentheses.
•The header and footer are printed in the printing range.
•The shaded area is included in the left and right margin errors of the paper trailing edge.
, , represent the vertical direction printing drop out range, and printing range 0.71" (18mm) or less.
•The printing range is set in user data "FAX PRINTER SETTING", "SELECT
PAPER SIZE".
Part 1: Facsimile
1-6
Figure 1-2 Printing Range
Paper leading edge
PRINTING DROP OUT RANGE
PRINTING RANGE
Paper trailing edge
NOTE
2.5 Copy Specifications
Color copy None Multiple copy 99 copies Copy resolution
Scanning 360 dpi × 360 dpi (direct copy)
8 dot/mm × 7.7 line/mm (memory COPY) (UHQ-6 smoothing)
Printing 360 dpi × 360 dpi
Copy magnification ratio 100%, 90%, 80%, 70%
Chapter 1: General Description
1-7
2.6 Function
Dialling
Manual dialling Numeric button Auto dialing Max. 120 digits
One-touch:6, Coded speed:50, Numeric button:1 Group dial Max.55 locations Redial Numeric button redial function (Max. 120 digits)
Transmission
Broadcast transmission Max. 57 locations (One-touch:6, Coded speed:50, Numeric
button:1)
Delayed transmission Yes (PC Assisted) Confidential Tx/Rx None Relay broadcasting originating None Relay broadcasting None
Reception
Dual Access Yes FAX/TEL switching Yes
Method CNG, ROT(Re-Order Tone) detection Message None Pseudo CI None Pseudo ring Yes Pseudo ringback tone Yes
Reduction settings for reception Yes Automatic reduction of reception images Yes (100%~70%) Built-in Answering machine None Answering machine connection Yes (Telephone answering priority type) Remote reception Yes (Remote ID method) Memory lock reception None Reception printing in reverse order None
Polling
Polling transmission None Polling reception None
Part 1: Facsimile
1-8
Others
Closed network None Direct mail prevention None Reception printing in reverse order None Memory box None Memory backup
Backup contents Dial registration data, User data, Service data,
Time Backup IC 256 kbit SRAM for control Backup device Lithium battery 3.0V DC/560 mAh Battery life Approx.. 5 years
Image data backup None Activity management Yes
a) User report
Activity management report (Every 20 transactions : always transmission and reception together) Activity report (sending/receiving) One-touch speed dialling list (by SPECIAL MODE) Coded speed dialling list (by SPECIAL MODE) Group dialling list (by SPECIAL MODE) Memory clear list User’s data list (by SPECIAL MODE) Multi activity report
b) Service report
System data list System dump list Error list
Chapter 1: General Description
1-9
Transmitting terminal identification Yes Time
Management data Year/month/date/day/hour/minute (24 hour
display)
Precision ±30 sec per month
Display 1row × 16 digits Completion stamp None Program key None Telephone exchange function None Speaker phone None Demo print function None HELP function None
Part 1: Facsimile
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3. OVERVIEW

3.1 External View
For the switches used for servicing, refer to
Chapter 3: 5.1 Hardware Switches on
Page 3-31
.
Chapter 1: General Description
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Front View
OPERATION PANEL
PRINTER COVER
AUTOMATIC DOCUMENT FEEDER (ADF)
SENDING DOCUMENT SUPPORT
DOCUMENT SUPPORT FOR SCANNED DOCUMENTS
OUTPUT TRA Y EXTENSIONOUTPUT TRA Y
SHEET FEEDER
PAPER GUIDE
PAPER OUTPUT GUIDES
PAPER REST
DOCUMENT GUIDES
Figure 1-3 External View (1)
NOTE
Part 1: Facsimile
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Rear View
BI-DIRECTIONAL PARALLEL PORT
MANUAL FEEDER
POWER CONNECTOR
TELEPHONE LINE JACK
EXTENSION PHONE JACK
Figure 1-4 External View (2)
Inside the Printer Cover
P APER THICKNESS LEVER
CARTRIDGE HOLDER
Chapter 1: General Description
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