Canon imageFORMULA DR-2510C, imageFORMULA DR-2510M Reference Guide

Reference Guide (Mac OS X)
Please read this manual before operating this scanner.After you finish reading this manual, store it in a safe place for
future reference.
READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE
CANON SOFTWARE LICENSE AGREEMENT
This legal document is a license agreement between you and CANON ELECTRONICS INC. (“Canon”). BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT OPEN THE SEALED DISK PACKAGE AND PROMPTLY RETURN THE CANON SCANNER, THE DISK PACKAGE CONTAINING SCANNER DRIVER SOFTWARE PROGRAMS AND/OR SCANNER UTILITY SOFTWARE PROGRAM PROPRIETARY TO CANON OR ITS LICENSOR (THE “SOFTWARE”) AND THE ACCOMPANYING DOCUMENTATION AND OTHER ITEMS TO THE PLACE WHERE YOU OBTAINED THEM FOR A REFUND BEFORE THEY ARE USED OR OPENED OR UNPACKED. In consideration of the right to use the SOFTWARE, you agree to abide by the terms and conditions of this Agreement.
1. GRANT OF LICENSE: Canon grants you the personal, non-exclusive right to use the SOFTWARE only on a single computer. You shall need to obtain multiple licenses separately from Canon when you shall install the SOFTWARE on multiple computers. You shall not assign, sublicense, sell, rent, lease, loan, convey or transfer to any third party, or send or bring the SOFTWARE out of the country where you originally obtain it to other countries without required authorization of applicable governments, or copy, duplicate, translate or convert to another programming language the SOFTWARE or accompanying documentation, except as expressly provided herein. Except as expressly permitted under the applicable law, you shall not alter, modify, disassemble, decompile or otherwise reverse engineer the SOFTWARE or accompanying documentation and you also shall not have any third party do so.
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dealer will not guarantee uninterrupted service, or absence or correction of errors. Therefore, the SOFTWARE is licensed on an “AS IS” basis without warranty of any kind. The diskette on which the SOFTWARE is recorded is warranted against defective material or workmanship under normal use for a period of ninety (90) days from the date you purchased the same as evidenced by a receipt or otherwise. The limited warranty does not apply if the failure of the diskette resulted from accident, abuse or misapplication of the SOFTWARE and shall not extend to anyone other than the original user of the SOFTWARE. CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE OR ACCOMPANYING DOCUMENTATION. NEITHER CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR NOR DEALER IS LIABLE FOR ANY LOSS OR DAMAGE INCLUDING CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGE SUCH AS LOSS OF PR OFITS, EXPENSE OR INCONVENIENCE, WHATSOEVER CAUSED BY OR ARISING OUT OF THE SOFTWARE, ACCOMPANYING DOCUMENTATION OR THE USE THEREOF. CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR OR DEALER SHALL HAVE NO OBLIGATION TO INDEMNIFY YOU AGAINST ANY CLAIM OR SUIT BROUGHT BY A THIRD PARTY ALLEGING THAT THE SOFTWARE, ACCOMPANYING DOCUMENTATION OR THE USE THEREOF INFRINGES ANY INTELLECTUAL PROPERTY OF SUCH THIRD PARTY.
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6. U.S. GOVERNMENT RESTRICTED RIGHTS NOTIC E: The SOFTWARE is provided with RESTRICTED RIGHTS. Use, duplication or disclosure is subject to restrictions as set forth in either subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARs
252.227-7013 or subparagraph (c) (1) and (2) of the Commercial Computer Software Restricted Rights Clause at FAR 52.227-19, as applicable.
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8. ACKNOWLEDGEMENT: BY OPENIN G THE SEALED DISK PACKAGE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTOOD IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF AGREEMENT BETWEEN YOU AND CANON CONCERNING THE SUBJECT MATTER HEREOF AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, VERBAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND CANON RELATING TO THE SUBJECT MATTER HEREOF. NO AMENDMENT TO THIS AGREEMENT SHALL BE EFFECTIVE UNLESS SIGNED BY A DULY AUTHORIZED REPRESENTATIVE OF CANON. Should you have any questions concerning this Agreement, or if you desire to contact Canon for any reason, please write to Canon’s local affiliate.

Setup Guide

Please read first.
Installing the Feed Roller
Although this manual uses the DR-2510M in the descriptions, DR-2010M operations are identical. If you are using the DR-2010M, please read “DR-2010M” in place of “DR-2510M.”
Checking the Accessories
If any of the items listed below are missing or damaged, contact your local authorized Canon dealer or service representative.
DR-2010M/DR-2510M Feed Roller USB Cable Type A/Type B
Reference Guide
(this document)
Third-Party Software
The following software is included on the supplied Setup disc.
Presto! BizCard
Business card management software from NewSoft Technology Corp. Run the following installer from the Setup disc to install. BizCard/BCRInstaller
Registration Card
(U.S.A and Canada only)
(Length: 1.8 m)
(U.S.A and Canada only)
Presto! PageManager
Photo and document management software from NewSoft Technology Corp. Run the following installer from the Setup disc to install. PageManager/PM8Installer
* Presto! BizCard is a registered trademark of NewSoft Technology Corp.
Warranty Card
• Items included in this manual are subject to change without notice.
• You must keep the machine’s packaging and packing materials for storing or transporting the machine.
AC Adapter/Power Cord
(Connected length: 2.6 m)
Setup Disc
Slide the document guides to the left and right, and open the roller cover.
1
Document guides
Roller cover
Insert the feeding roller and align the notch on the roller with the shaft on
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the unit.
Close the roller cover. It is properly closed when you hear a click.
5
Lift the roller fixing lever a, and slide it to the left b.
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Roller fixing lever
Slide the roller fixing lever to the right and insert it into the hole on the left of the feeding roller a. Lower the roller fixing lever to secure the shaft of the
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feeding roller b.
Gently press on the sides of the front unit to close it. It is properly closed
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when you hear a click.
Remove the scanner from the box, and remove the orange tape and protective sheets () from the scanner.
Continued on back side
Connecting to a ComputerInstalling the Software
Before Installation
Do not connect the scanner to the computer before installing the software.
Close all other applications before installing the software.
When using CaptureOnTouch with a Windows driver, refer to the Reference Guide (Windows) and User Manual that are stored on the
Setup disc as PDF files.
Insert the Setup Disc into the computer’s CD-ROM drive.
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Follow the instructions on the screen to complete installation.
3
Click [DR-2510M Installer].
2
Click [Close] when installation is complete.
4
Power switch
Turning the Scanner ON
Power switch
POWER
Connectors
Set the scanner’s power switch to “I” (ON) or “AUTO”. ON: The scanner is always turned ON. AUTO: The scanner turns ON/OFF when the computer turns
ON/OFF.
The power indicator lights green when the power is ON.
This completes setup.
International ENERGY STAR® Office Equipment Program
As an ENERGY STAR® Partner, Canon Electronics Inc. has determined that this machine meets the ENERGY STAR Program guidelines for energy efficiency. The International ENERGY STAR an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, monitors, printers, fax, machine, copiers, and scanners. The standards and logos are uniform among participating nations.
®
Office Equipment Program is
®
Trademarks
• Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries.
• Macintosh and Mac OS are registered trademarks of Apple Inc. in the United States and other countries.
• ENERGY STAR
• Adobe is the registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
• imageFORMULA is a trademark of CANON ELECTRONICS INC.
• Other product and company names herein may be the trademarks of their respective owners.
®
is a U.S. registered mark.
Copyright
Copyright 2009 by CANON ELECTRONICS INC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC.
Disclaimers
The information in this document is subject to change without notice. CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HERE IN, INCLUDING WITHOUT LIMITATION, THERE OF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT B E LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

Table of Contents

Setup Guide...............................................................Foldout
Introduction..........................................................................2
Symbols Used in This Manual..................................................... 2
Manuals for the Scanner ............................................................. 2
Important Safety Instructions.............................................3
Installation Location..................................................................... 3
AC Adapter.................................................................................. 3
Moving the Scanner .................................................................... 4
Handling ...................................................................................... 4
Disposal....................................................................................... 5
When sending the scanner for repairs ........................................ 5
Features of the DR-2010M/DR-2510M
Document Scanner..............................................................6
Names and Functions of Parts ...........................................8
Documents ...........................................................................9
Placing Documents ...........................................................10
Supplied Software .............................................................12
Scanning with CaptureOnTouch ......................................13
What is CaptureOnTouch?........................................................ 13
Starting CaptureOnTouch ......................................................... 14
Scan First .................................................................................. 15
Select Scan Job ........................................................................ 19
Troubleshooting ................................................................23
Common Problems and Solutions............................................. 23
Clearing a Paper Jam................................................................ 24
Appendix ............................................................................26
Replacing Consumables ........................................................... 26
Specifications ............................................................................ 30
Replacement Parts.................................................................... 31
Copyright © 2009 CANON ELECTRONICS INC. ALL RIGHTS RESERVED
1

Introduction

Thank you for purchasing the Canon DR-2010M/DR-2510M Document Scanner. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.
WARNING
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. To use the machine safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine.

Manuals for the Scanner

Documentation for this scanner consists of the following manuals. Please read these manuals thoroughly before using the scanner to familiarize yourself with its capabilities and make the most of its many functions.
• Reference Guide (Mac OS X) (this manual)
This describes setup procedures and basic operations for the scanner.
• User Manual (electronic manual)
This provides complete and comprehensive information about the scanner.
Hint
Electronic manuals are stored as PDF (Portable Documents Format) files in the [Manual] folder of the Setup disc.
Hint
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.
2

Important Safety Instructions

To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.

Installation Location

The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements.
Provide adequate space around the scanner for operation, maintenance, and ventilation.
4" (100mm)
4" (100mm)4" (100mm)
Provide adequate space in front of the scanner for documents output after being scanned.
Avoid installing the machine in direct sunlight. If this is unavoidable, use curtains to shade the scanner.
Avoid locations where a considerable amount of dust accumulates.
Avoid warm or humid locations, such as in the vicinity of a water
faucet, water heater, or humidifier.
Avoid locations where ammonia gas is emitted.
Avoid locations near volatile or flammable materials, such as
alcohol or paint thinner.
Avoid locations that are subject to vibration.
Avoid exposing the scanner to rapid changes in temperature. If the
room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality.
The following conditions are recommended for optimal scanning quality: Room temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F) Humidity: 20% to 80% RH
Avoid installing the scanner near equipment that generates a magnetic field (e.g. speakers, televisions, or radios.)

AC Adapter

Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
Do not connect other electrical equipment to the same power outlet to which the scanner is connected. Also, when using an extension cord, make sure that the extension cord is rated for the current requirements of the scanner.
Never disassemble or modify the AC adapter, as it is dangerous.
The power cord may become damaged if it is often stepped on or if
heavy objects are placed on it. Continued use of a damaged power cord and AC adapter can lead to an accident, such as a fire or electrical shock.
Do not use the power cord while it is coiled.
Do not pull directly on the power cord. When disconnecting the
power cord, grasp the plug and remove it from the outlet.
Keep the area around the power cord clear of objects so that the power cord can be disconnected easily in an emergency.
Do not use an AC adapter other than the one provided with the scanner. Do not use the AC adapter provided with the scanner with other products.
If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information.
3

Moving the Scanner

When moving the scanner, always hold it with both hands to avoid dropping it. The scanner weighs approximately 5.3 lb (2.4 kg).
Make sure to disconnect the interface cable and AC adapter before moving the scanner. If the scanner is transported with these items connected, the plugs and connectors may be damaged.

Handling

WARNING
Note the following precautions whenever using the scanner. Failure to do so may result in a fire or electric shock.
Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly flammable substance near the scanner.
Do not cut, damage, or modify the power cord. Do not place heavy objects on the power cord, and do not pull or excessively bend the power cord.
Never connect the power cord when your hands are wet.
Do not connect the scanner to a multi plug power strip.
Do not knot or coil the power cord as this may result in a fire or
electric shock. When connecting the power cord, make sure that the power plug is securely and completely inserted into the power outlet.
Do not use a power cord or AC adapter other than the ones provided with this scanner.
Do not take the scanner apart or modify it.
Never try to take the AC adapter apart or modify it in any way, as
this is dangerous.
When cleaning the scanner, turn the power switch OFF and disconnect the power cord from the power supply.
Clean the scanner using a slightly dampened cloth which has been well wrung out. Never use alcohol, benzene, paint thinner, or any other flammable substances.
If the scanner makes strange noises, or gives off smoke, heat, or strange odors, or the scanner does not function or other abnormalities occur when you use the machine, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative for further information.
Do not drop the scanner, or subject it to impact or strong shock. Should the scanner ever become damaged, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.
Before moving the scanner, be sure to turn the power switch OFF, and disconnect the power plug from the power outlet.
CAUTION
Do not install the scanner on a surface that is unstable or tilted, or in an area subject to excessive vibrations, as this may cause the scanner to fall, resulting in personal injury or damage to the scanner.
Never place small metal objects such as staples, paper clips, or jewelry on the scanner. These items may fall into the scanner, and cause a fire or electric shock. Should such objects ever fall inside the scanner, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.
Do not install the scanner in a humid or dusty location. Doing so might cause a fire or electric shock.
Do not place objects on top of the scanner. Such objects may tip or fall over, resulting in personal injury.
Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
When unplugging the power cord, grasp it firmly by its plug. Do not pull directly on the power cord, as this may damage or expose the cord’s internal wiring, resulting in a fire or electric shock.
Leave sufficient space around the power plug so that it can be unplugged easily. If objects are placed around the power plug, you will be unable to unplug it in an emergency.
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Do not allow water or flammable substances (alcohol, paint thinner, benzene, etc.) to spill into the scanner, as this may result in a fire or electric shock.
Turn OFF the power switch for safety when not using the scanner for a long period of time, such as overnight. Also, turn OFF the power switch, and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.
Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner.
Be careful when loading paper into the scanner and when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper.

Disposal

When disposing of this scanner, be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner.

When sending the scanner for repairs

When a request is made for repairs, the scanner needs to be sent to the specified address. When sending the scanner, use the packing box in which it came. Firmly secure the scanner with packaging material when you place it in the packing box.
5

Features of the DR-2010M/DR-2510M Document Scanner

The main features of the DR-2010M/DR-2510M document scanner are described below.
Compact Size
The dimensions of the scanner are as follows: 11.7" (298 mm)(W) x 9.8" (245 mm)(H) x 19.5" (490 mm)(D) (with the feed tray and eject tray open). (The size of the scanner with the feed tray and eject tray closed is
11.7" (298 mm)(W) x 6.3" (160 mm)(H) x 6.3" (160 mm)(D)).
Fast Document Feeding
The DR-2510M can scan a maximum of 25 documents per minute, and the DR-2010M can scan a maximum of 20 documents per minute in a range of sizes from business card to LTR/A4 size.
• Scanning conditions: Black and white/color, LTR/A4 portrait
orientation one-sided/two-sided, 200 dpi
High Image Quality
The 600 dpi optical resolution sensor incorporated in the scanner enables documents to be scanned with high image quality.
Eject Tray
The eject tray enables scanned documents to be stacked. Open the eject tray when scanning documents that are not output smoothly. Scanned documents can be output without opening the eject tray.
USB Link Switch
The power of the scanner can be linked to be automatically turned ON/OFF in accordance with the power of the computer.
USB 2.0 Interface
The scanner supports Hi-Speed USB 2.0.
Color/Grayscale Support
Documents can be scanned in 24-bit color or 256-level grayscale.
Supports a Variety of Scanning Modes
The scanner supports the following scanning modes, depending on the document type.
• Simplex and Duplex scanning (with Skip Blank Page function)
• Continuous or single-page feeding
Card Scan
You can scan business or ID cards.
Paper Size Detection
The scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edges of the image when storing the image, even when storing a document of irregular size.
Auto Color Detection
The scanner detects whether the scanned document is in color or black and white, and saves the image accordingly.
Folio Scan
You can scan folded documents. The scanner will scan both sides and combine the scanned images into a single image.
Deskew
The scanner straightens scanned images when it detects that the document was placed askew.
Ultrasonic Double Feed Detection (for the DR-2510M only)
Ultrasonic waves are used to detect pages that are fed at the same time as well as the space between pages. Scanning stops if a double feed is detected.
Text Enhancement Modes
The scanner is equipped with the Advanced Text Enhancement II mode, for enhancing the text when both the text and background are light. * These modes may not work, depending on the type of document.
Color Drop-out
The scanner is equipped with a Color Drop-out function that enables you to specify a color for the scanner to omit from the scanned image.
Skip Blank Page Function
The scanner is equipped with a Skip Blank Page function that enables you to scan a document without storing images of blank pages, regardless of whether each page of the document is two­sided or one-sided. During duplex scanning, page images are not saved for sides detected to be blank.
Prescan Function
The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a prescanned image and then send the adjusted image to the application software, without needing to scan the document again.
Job Function
The scanner includes three job buttons for automatically scanning and performing operations (up to ten operations, such as saving, printing, or mailing, can be registered) on the scanned image.
Scan First
Press the Job 1 button to start CaptureOnTouch, which provides simple scanning by following on-screen instructions.
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Auto Start
The scanner is equipped with an auto start function, which enables scanning to be automatically started when a document placed in the feeder is detected.
Sleep Mode
The scanner is designed to save energy by entering the sleep mode when it is not scanning documents.
Hint
Some functions may not be available depending on the software you are using.
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