Canon Color imageRunner C3220, Color imageRunner C2620 Reference Manual

Read this guide first.

Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.

ENG

Reference Guide

Reference Guide

Color imageRUNNER

C3220/C2620

Reference Guide

0

Ot¯

The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system

configuration and product purchased, some manuals may not be needed.

Manuals for the Machine

Guides with this symbol are printed manuals.

Guides with this symbol are PDF manuals included on the
accompanying CD-ROM. (See footnote on the next page.)

CD-ROM

•

Basic Operations

•

Troubleshooting

Reference Guide
(This Document)

•

Copying Instructions

Copying Guide

•

Mail Box Instructions

Mail Box Guide

•

Sending and Fax Instructions

Sending and Facsimile

Guide

•

Setting Up the Network Connection and
Installing the CD-ROM Software

Network Quick Start Guide

•

Remote User Interface Instructions

Remote UI Guide

CD-ROM

•

Network Connectivity and Setup Instructions

Network Guide

CD-ROM

•

Color Network ScanGear Installation and
Instructions

Color Network ScanGear

User's Guide

CD-ROM

•

PS/PCL/UFR Printer Instructions

PS/PCL/UFR Printer Guide

CD-ROM

•

PCL Printer Driver Installation and
Instructions

PCL Driver Guide

CD-ROM

•

PS Printer Driver Installation and
Instructions

PS Driver Guide

CD-ROM

•

Mac OS X PS Printer Driver Installation and
Instructions

Mac PS Driver Guide

CD-ROM

•

UFR Printer Driver Installation and
Instructions

UFR Driver Guide

CD-ROM

•

Fax Driver Installation and Instructions

Fax Driver Guide

CD-ROM

•

Installing MEAP Applications and Using the
Login Service

MEAP SMS Administrator

Guide

CD-ROM

•

To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on
your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).

•

The machine illustration on the cover may differ slightly from your machine.

Chapter 1 Before You Start Using This Machine

Chapter 2 Basic Operations

Chapter 3 Optional Equipment

Chapter 4 Customizing Settings

Chapter 5 Checking Job and Device Status

Chapter 6 System Manager Settings

Chapter 7 Routine Maintenance

Chapter 8 Troubleshooting

Chapter 9

Appendix

Includes the specifications of the main unit and optional equipment, the Relationship
between Original Orientation and Preprinted Paper Output Chart, and index.

How This Manual Is Organized

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

v

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii

Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Operations and Terms Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Preventing Counterfeit Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii

FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . .xvii

IC (Industry Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

According to EN55022. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

CDRH Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Legal Limitations on the Usage of Your Product and the Use of Images . . . . .xxii

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi

Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii

Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxx

Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxi

Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxii

Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii

Checking the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii

Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . xxxvi

Chapter 1 Before You Start Using This Machine

Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Avoid Installing the Machine in the Following Locations . . . . . . . . . . . . . . 1-2

Select a Safe Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

vi

Provide Adequate Installation Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Internal View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Control Panel Parts and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Control Panel Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Chapter 2 Basic Operations

What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Overview of the Color imageRUNNER C3220/C2620 . . . . . . . . . . . . . . . . . . . 2-7

The Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Switching the Functions Indicated on the Touch Panel Display. . . . . . . . . 2-8

Various Touch Panel Display Screens . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Adding New Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Specifying Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Functions That Conserve Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Checking, Changing, and Canceling Print Jobs. . . . . . . . . . . . . . . . . . . . . . 2-16

Displaying a Help Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Reading Messages from the System Manager . . . . . . . . . . . . . . . . . . . . . . 2-20

Types of Message Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20

Other Useful Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Using the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Frequently Used Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Touch Panel Key Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Adjusting the Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28

Entering Characters from the Touch Panel Display . . . . . . . . . . . . . . . . . . . 2-29

Alphanumeric Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31

Values in Inches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33

Entering the Department ID and Password . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35

Using a Login Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38

Making Prints Using the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43

Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57

Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-60

vii

Chapter 3 Optional Equipment

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Sample System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Available Combinations of Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Cassette Feeding Unit-X1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Paper Deck-P1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Plain Pedestal-C1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Feeder (DADF-K1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Color Image Reader-C1/Platen Cover Type G . . . . . . . . . . . . . . . . . . . . . . . . .3-17

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17

Finisher-M1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Finishing Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19

Finisher-N1/Saddle Finisher-N2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22

Finishing Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23

Copy Tray Unit-H1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28

Card Reader-D1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29

Procedure before Using the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30

Procedure after Using the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31

Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32

Changing the Password and Page Limit . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

Checking the Page Counts on a Control Card . . . . . . . . . . . . . . . . . . . . 3-42

Checking and Printing Counter Information . . . . . . . . . . . . . . . . . . . . . . 3-43

Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47

Accepting Print and Scan Jobs with Unknown IDs . . . . . . . . . . . . . . . . . 3-51

Accepting B&W Copy and Print Jobs without a Control Card. . . . . . . . . 3-52

Chapter 4 Customizing Settings

What Are Additional Functions? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Accessing the Additional Functions Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

viii

Additional Functions Settings Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Specifying Common Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Initial Function at Power ON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Default Display after Auto Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Function Key Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

Tone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28

Text/Photo Priority in a Black-and-White Original. . . . . . . . . . . . . . . . . . . . . 4-30

Inch Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

Auto Paper Selection/Auto Drawer Switching. . . . . . . . . . . . . . . . . . . . . . . . 4-33

Identifying the Type of Paper in a Paper Source . . . . . . . . . . . . . . . . . . . . . 4-37

Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40

Energy Consumption in the Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Output Tray Designation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Setting the Printing Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50

Standard Paper for the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52

Irregular Paper Size Settings for the Stack Bypass . . . . . . . . . . . . . . . . . . . 4-58

Registering and Editing Irregular Paper Sizes . . . . . . . . . . . . . . . . . . . . . 4-58

Naming a Size Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61

Erasing Irregular Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62

Standard Local Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65

Changing the Language Shown on the Touch Panel Display. . . . . . . . . . . . 4-68

Reversing the Contrast of the Touch Panel Display . . . . . . . . . . . . . . . . . . . 4-70

Alternating the Print Output (Offset Jobs) . . . . . . . . . . . . . . . . . . . . . . . . . . 4-72

Data Compression Ratio for Remote Scans . . . . . . . . . . . . . . . . . . . . . . . . 4-74

Setting the Gamma Value for Remote Scans. . . . . . . . . . . . . . . . . . . . . . . . 4-76

Erasing the Remaining Toner Error Message. . . . . . . . . . . . . . . . . . . . . . . . 4-78

Returning the Common Settings to Their Defaults. . . . . . . . . . . . . . . . . . . . 4-80

Timer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-82

Current Time Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-82

Auto Sleep Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84

Auto Clear Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-85

Daily Timer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87

Low-Power Mode Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-89

Adjusting the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-91

Zoom Fine Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-91

Saddle Stitch Staple Repositioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-93

Saddle Stitch Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-95

Automatic Gradation Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-98

Quick Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-98

ix

Full Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-100

Exposure Recalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-106

Cleaning the Inside of the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-108

Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-110

Chapter 5 Checking Job and Device Status

Checking the Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Job Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

Checking Copy/Print Job Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

Printing the Copy/Print Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Priority Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14

Handling Print Jobs Sent from Computers. . . . . . . . . . . . . . . . . . . . . . . . . . .5-16

Printing Secured Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18

Chapter 6 System Manager Settings

Specifying the System Manager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Registering the Department ID, Password, and Page Limit . . . . . . . . . . . . . . .6-8

Changing the Password and Page Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16

Erasing the Department ID and Password. . . . . . . . . . . . . . . . . . . . . . . . . . .6-20

Checking and Printing Counter Information. . . . . . . . . . . . . . . . . . . . . . . . . . 6-24

Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-28

Accepting Print and Scan Jobs with Unknown IDs . . . . . . . . . . . . . . . . . . . .6-32

Accepting B&W Copy and Print Jobs without Entering a Department ID . . .6-35

Remote UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-38

Device Information Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-40

Clearing the Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-42

Auto Online/Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-44

Auto Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-44

Auto Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-46

Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-48

Limiting Functions When the Optional Security Key Is Turned OFF. . . . . . .6-53

License Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-55

MEAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58

Use HTTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-58

Printing Installed Application Information. . . . . . . . . . . . . . . . . . . . . . . . . . . .6-60

Displaying the Remaining Toner Error Message . . . . . . . . . . . . . . . . . . . . . .6-64

x

Chapter 7 Routine Maintenance

Paper Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Adjusting a Paper Drawer to Hold a Different Paper Size . . . . . . . . . . . . . . . 7-7

Paper Deck-P1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Finisher-M1 (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15

Replacing the Staple Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15

Finisher-N1/Saddle Finisher-N2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19

Replacing the Staple Cartridge in the Stapler Unit . . . . . . . . . . . . . . . . . . . 7-19

Replacing the Staple Cartridge in the Saddle Stitcher Unit . . . . . . . . . . . . . 7-24

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28

Replacing the Waste Toner Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34

Routine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38

Platen Glass and Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-39

Manual Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40

Cleaning the Inside of the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43

Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-45

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-47

Chapter 8 Troubleshooting

Reducing the Frequency of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Screens Indicating the Locations of Paper Jams . . . . . . . . . . . . . . . . . . . . . . 8-3

Upper Left Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

Exit Slot Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12

Fixing Unit (Inside the Main Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17

Duplexing Unit (Inside the Main Unit). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21

Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24

Right Cover/Paper Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-28

Transport Unit (Inside the Main Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32

Cassette Feeding Unit-X1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37

Paper Deck-P1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-41

Feeder (DADF-K1) (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-45

Finisher-M1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-49

Finisher-N1/Saddle Finisher-N2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 8-53

Saddle Stitcher Unit (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-57

Clearing Staple Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-62

xi

Finisher-M1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-62

Finisher-N1/Saddle Finisher-N2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . .8-66

Saddle Stitcher Unit (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-70

List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-75

Self-Diagnostic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-75

List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-79

If Memory Becomes Full during Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . .8-82

Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-85

Contacting Your Local Authorized Canon Dealer. . . . . . . . . . . . . . . . . . . . . . 8-85

When the Power Does Not Turn ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-88

Chapter 9 Appendix

Sample Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

Copy Log List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Print Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5

Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5

Color Image Reader-C1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7

Feeder (DADF-K1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

Cassette Feeding Unit-X1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9

Plain Pedestal-C1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10

Paper Deck-P1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10

Finisher-M1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11

Finisher-N1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-12

Saddle Finisher-N2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-13

Copy Tray Unit-H1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15

Card Reader-D1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-15

Relationship between Original Orientation and Preprinted Paper

Output Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-16

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-20

xii

Thank you for purchasing the Canon Color imageRUNNER C3220/C2620. Please read this
manual thoroughly before operating the machine in order to familiarize yourself with its
capabilities, and to make the most of its many functions. After reading this manual, store it in
a safe place for future reference.

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.

WARNING

.

Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. In order to use the machine
safely, always pay attention to these warnings.

CAUTION

.

Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. In order to
use the machine safely, always pay attention to these cautions.

IMPORTANT

.

Indicates operational requirements and restrictions. Be sure to read
these items carefully in order to operate the machine correctly, and to
avoid damage to the machine.

NOTE

.

Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.

Preface

How To Use This Manual

xiii

Keys Used in This Manual

The following symbols and key names are a few examples of how keys to be
pressed are expressed in this manual:

Displays Used in This Manual

Screen shots of the touch panel display used in this manual are those taken when
the Color imageRUNNER C3220 Copier model has the following optional
equipment attached to it: the Feeder (DADF-K1), Color Universal Send Kit, Super
G3 FAX Board, Resolution Switching Board, Color Network Multi-PDL Printer Kit,
Saddle Finisher-N2, and Cassette Feeding Unit-X1.

Note that functions that cannot be used depending on the model or options, are not
displayed on the touch panel display.

The keys which you should press are marked with a , as shown below.

When multiple keys can be pressed on the touch panel display, all keys are marked.
Select the keys which suit your needs.

• Touch Panel Display Keys: [Key Name]

Examples: [Cancel]

[Done]

• Control Panel Keys: <Key icon> + (Key Name)

Examples:

(Start)
(Stop)

Place your originals ➞ press [Special Features].

Press this key for operation.

xiv

Illustrations Used in This Manual

Illustrations used in this manual are those displayed when the Color
imageRUNNER C3220 Copier model has the following optional equipment
attached to it: the Feeder (DADF-K1) and Cassette Feeding Unit-X1.

xv

This machine makes effective use of memory in order to perform print operations
efficiently. For example, as soon as the machine has scanned the original that you
want to copy, it can immediately scan the next person's original. You can also print
from this machine, using a function other than the Copy function. In this machine,
these operations take place in a complex way, so that not only copies, but also
various kinds of prints may sometimes have to wait their turn before they can be
printed out.

To avoid confusion when reading this manual, the terms "scanning," "printing," and
"copying," used throughout this manual are defined below. When making a copy,
the process of scanning originals and printing copies may be described as separate
functions.

Operations and Terms Used in This Manual

Scanning

Scanning an original to be copied, or
scanning an original to be stored as
data in an inbox.

Printing

Outputting a copy, outputting data stored in an inbox,
or outputting data sent from a personal computer
to the machine.

xvi

Printing data scanned from an original,
followed by finishing options, such as
stapling.

Copying

xvii

Preventing Counterfeit Documents

This machine includes a function for aiding in the prevention of counterfeit
documents. If you are copying documents that resemble paper money closely, you
may be unable to get an appropriate image.

FCC (Federal Communications Commission)

This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
Operator's Manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.

Use of shielded cable is required to comply with Class A limits in Subpart B of Part
15 of the FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise
specified in the manual. If such changes or modifications should be made, you
could be required to stop operation of the equipment.

Legal Notices

xviii

IC (Industry Canada)

Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.

To reduce potential ratio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power (EIRP) is not
more than that required for successful communication.

Laser Safety

This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser
product under the U.S. Department of Health and Human Services (DHHS)
Radiation Performance Standard according to the Radiation Control for Health and
Safety Act of 1968. Also, this product is certified as a Class

I

laser product under
IEC60825-1:1993 and EN60825-1:1994. This means that the product does not
produce hazardous laser radiation.

Since radiation emitted inside the product is completely confined within protective
housings and external covers, the laser beam cannot escape from the machine
during any phase of user operation. Do not remove protective housings or external
covers, except as directed by the equipment's Reference Guide.

According to EN55022

WARNING

This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

xix

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration implemented regulations for laser products on August 2, 1976.
These regulations apply to laser products manufactured since August 1, 1976.
Compliance is mandatory for products marketed in the United States. The label
shown below indicates compliance with the CDRH regulations and must be
attached to laser products marketed in the United States.

The label shown below is attached to the laser scanner unit inside the machine, or
to the cover of the laser scanner unit.

CAUTION

Use of controls, adjustments, or performance of procedures other than those
specified in this manual may result in hazardous radiation exposure.

CANON INC.

3-30-2 SHIMOMARUKO, OHTA-KU, TOKYO, JAPAN

CANON U.S.A., INC.

ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.

CANON CANADA INC.

3128 ORLANDO DRIVE, UNIT#1, BUILDING F, MISSISSAUGA, ONTARIO,
L4V1R5, CANADA

MANUFACTURED:

THIS PRODUCT CONFORMS WITH DHHS RADIATION PERFORMANCE
STANDARD, 21 CFR CHAPTER 1 SUBCHAPTER J.

xx

Abbreviations Used in This Manual

In this manual, product names and model names are abbreviated as follows:

Trademarks

Canon, the Canon logo, imageRUNNER, MEAP, the MEAP logo, and NetSpot
Accountant are trademarks of Canon Inc.

Adobe, PostScript, and PostScript 3 are trademarks of Adobe Systems
Incorporated.

Apple and AppleTalk are trademarks of Apple Computer, Inc.

Windows and Active Directory are registered trademarks of Microsoft Corporation
in the United States and other countries.

NetWare is a registered trademark of Novell, Inc.

Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. or other countries.

Ethernet is a trademark of Xerox Corporation.

The following fonts are licensed from Bitstream Technologies, Inc.
Dutch 801 Bold, Dutch 801 Roman, Fixed Pitch 810 Courier 10 Pitch/Text.

The following font is a trademark of Bitstream Inc.
Dutch 801

© Copyright 1987, Bitstream Inc., Cambridge Massachusetts USA.

All rights reserved.

Other product and company names herein may be the trademarks of their
respective owners.

Novell NetWare

®

:

NetWare

xxi

Copyright

Copyright 2005 by Canon Inc. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.

Disclaimers

The information in this document is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON
INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.

xxii

Legal Limitations on the Usage of Your Product and the
Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and
the use of such images as scanned, printed or otherwise reproduced by your
product, may be prohibited by law and may result in criminal and/or civil liability. A
non-exhaustive list of these documents is set forth below. This list is intended to be
a guide only. If you are uncertain about the legality of using your product to scan,
print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult in advance
with your legal advisor for guidance.

• Paper Money • Travelers Checks

• Money Orders • Food Stamps

• Certificates of Deposit • Passports

• Postage Stamps

(canceled or uncanceled)

• Immigration Papers

• Identifying Badges or Insignias • Internal Revenue Stamps

(canceled or uncanceled)

• Selective Service or Draft Papers • Bonds or Other Certificates of

Indebtedness

• Checks or Drafts Issued by

Governmental Agencies

• Stock Certificates

• Motor Vehicle Licenses and

Certificates of Title

• Copyrighted Works/Works of Art

without Permission of Copyright
Owner

xxiii

■ In Order to Avoid Unauthorized Use of the Machine

Unauthorized copies can be prevented by using the optional Key Switch Unit to manage
the operation of the Color imageRUNNER C3220/C2620. The use of this key should be
strictly supervised.

Security Key

When using the machine, insert the
security key into the main unit, and
then turn it to the right.

xxiv

Please read these "Important Safety Instructions" thoroughly before operating the
machine. As these instructions are intended to prevent injury to the user or other
persons or destruction of property, always pay attention to these instructions. Also,
since it may result in unexpected accidents or injuries, do not perform any operation
unless otherwise specified in the manual. Improper operation or use of this
machine could result in personal injury and/or damage requiring extensive repair
that may not be covered under your Limited Warranty.

Installation

WARNING

• Do not install the machine near alcohol, paint thinner, or other flammable

substances. If flammable substances come into contact with electrical parts inside
the machine, it may result in a fire or electrical shock.

• Do not place the following items on the machine. If these items come into contact

with a high-voltage area inside the machine, it may result in a fire or electrical shock.
If these items are dropped or spilled inside the machine, immediately turn OFF the
main power switch, and disconnect the power cord from the power outlet. Then,
contact your local authorized Canon dealer.

- Necklaces and other metal objects

- Cups, vases, flowerpots, and other containers filled with water or liquids

Important Safety Instructions

xxv

CAUTION

• Do not install the machine in unstable locations, such as unsteady platforms or

inclined floors, or in locations subject to excessive vibrations, as this may cause the
machine to fall or tip over, resulting in personal injury.

• Never block the ventilation slots and louvers on the machine. These openings are

provided for proper ventilation of working parts inside the machine. Blocking these
openings can cause the machine to overheat. Never place the machine on a soft
surface, such as a sofa or rug.

• Do not install the machine in the following locations:

- A damp or dusty location

- A location near water faucets or water

- A location exposed to direct sunlight

- A location subject to high temperatures

- A location near open flames

• Do not remove the machine's leveling feet after the machine has been installed, as

this may cause the machine to fall or tip over, resulting in personal injury.

xxvi

Power Supply

WARNING

• Do not damage or modify the power cord. Also, do not place heavy objects on the

power cord, or pull on or excessively bend it, as this could cause electrical damage
and result in a fire or electrical shock.

• Keep the power cord away from a heat source; failure to do this may cause the power

cord coating to melt, resulting in a fire or electrical shock.

• Do not connect or disconnect the power cord with wet hands, as this may result in

electrical shock.

• Do not connect the power cord to a multiplug power strip, as this may cause a fire or

electrical shock.

• Do not bundle up or tie the power cord in a knot, as this may result in a fire or

electrical shock.

• Insert the power plug completely into the power outlet, as failure to do so may result

in a fire or electrical shock.

• Do not use power cords other than the power cord provided, as this may result in a

fire or electrical shock.

• As a general rule, do not use extension cords. Using an extension cord may result in

a fire or electrical shock. If an extension cord must be used, however, use one rated
for voltages of 120 V AC and over, untie the cord binding, and insert the power plug
completely into the extension cord outlet to ensure a firm connection between the
power cord and the extension cord.

CAUTION

• Do not use power supplies with voltages other than those specified herein, as this

may result in a fire or electrical shock.

• Always grasp the power plug when disconnecting the power cord. Pulling on the

power cord may expose or snap the core wire, or otherwise damage the power cord.
If the power cord is damaged, this could cause current to leak, resulting in a fire or
electrical shock.

• Leave sufficient space around the power plug so that it can be unplugged easily. If

objects are placed around the power plug, you will be unable to unplug it in an
emergency.

xxvii

Handling

WARNING

• Do not attempt to disassemble or modify the machine. There are high-temperature

and high-voltage components inside the machine which may result in a fire or
electrical shock.

• If the machine makes strange noises, or gives off smoke, heat, or strange smells,

immediately turn OFF the main power switch, and disconnect the power cord from
the power outlet. Then, contact your local authorized Canon dealer. Continued use of
the machine in this condition may result in a fire or electrical shock.

• Do not use highly flammable sprays near the machine. If gas from these sprays

comes into contact with the electrical components inside the machine, it may result
in a fire or electrical shock.

• To avoid damage to the power cord and creating a fire hazard, always turn OFF the

main power switch, and unplug the interface cable when moving the machine.
Otherwise, the power cord or interface cable may be damaged, resulting in a fire or
electrical shock.

• Do not drop paper clips, staples, or other metal objects inside the machine. Also, do

not spill water, liquids, or flammable substances (alcohol, benzene, paint thinner,
etc.) inside the machine. If these items come into contact with a high-voltage area
inside the machine, it may result in a fire or electrical shock. If these items are
dropped or spilled inside the machine, immediately turn OFF the main power switch,
and disconnect the power cord from the power outlet. Then, contact your local
authorized Canon dealer.

xxviii

CAUTION

• Do not place heavy objects on the machine, as they may tip over or fall resulting in

personal injury.

• Close the feeder/platen cover gently to avoid catching your hands, as this may result

in personal injury.

• Do not press down hard on the feeder/platen cover when using the platen glass to

make copies of thick books. Doing so may damage the platen glass and result in
personal injury.

• Do not touch the finisher while the machine is printing, as this may result in personal

injury.

• Turn OFF the control panel power switch for safety when the machine will not be used

for a long period of time, such as overnight. Also, turn OFF the main power switch,
and disconnect the power cord for safety when the machine will not be used for an
extended period of time, such as during consecutive holidays.

• Do not place your hand in the part of the tray where stapling is performed when a

finisher is attached, as this may result in personal injury.

• The laser beam can be harmful to human bodies. Since radiation emitted inside the

product is completely confined within protective housings and external covers, the
laser beam cannot escape from the machine during any phase of user operation.
Read the following remarks and instructions for safety.

• Never open covers other than those instructed in this manual.

Finisher-M1

Finisher-N1/Saddle Finisher-N2

xxix

• Do not remove the caution label attached to the cover of the laser scanner unit.

• If the laser beam escapes from the machine, exposure may cause serious damage to

your eyes.

xxx

Maintenance and Inspections

WARNING

• When cleaning the machine, first turn OFF the main power switch, then disconnect

the power cord. Failure to observe these steps may result in a fire or electrical shock.

• Disconnect the power cord from the power outlet regularly, and clean the area around

the base of the power plug's metal pins and the power outlet with a dry cloth to
ensure that all dust and grime is removed. If the power cord is connected for a long
period of time in a damp, dusty, or smoky location, dust can build up around the
power plug and become damp. This may cause a short circuit and result in a fire.

• Clean the machine using a slightly dampened cloth with a mild detergent mixed with

water. Do not use alcohol, benzene, paint thinner, or other flammable substances.
Check detergent for flammability prior to use. If flammable substances come into
contact with a high-voltage area inside the machine, it may result in a fire or electrical
shock.

• There are some areas inside the machine which are subject to high-voltages. When

removing jammed paper or when inspecting the inside of the machine, do not allow
necklaces, bracelets, or other metal objects to touch the inside of the machine, as
this may result in burns or electrical shock.

• Do not burn or throw used toner cartridges into open flames, as this may cause the

toner remaining inside the cartridges to ignite, resulting in burns or a fire.

xxxi

CAUTION

• The fixing unit and its surroundings inside the machine may become hot during use.

When removing jammed paper or when inspecting the inside of the machine, do not
touch the fixing unit and its surroundings, as doing so may result in burns or
electrical shock.

• When removing jammed paper or replacing the toner cartridge, take care not to allow

the toner to come into contact with your hands or clothing, as this will dirty your
hands or clothing. If they become dirty, wash them immediately with cold water.
Washing them with warm water will set the toner, and make it impossible to remove
the toner stains.

• When removing paper which has become jammed inside the machine, remove the

jammed paper gently to prevent the toner on the paper from scattering and getting
into your eyes or mouth. If the toner gets into your eyes or mouth, wash them
immediately with cold water and immediately consult a physician.

• When loading paper or removing jammed originals or paper, take care not to cut your

hands on the edges of the originals or paper.

• When removing a used toner cartridge, remove the cartridge carefully to prevent the

toner from scattering and getting into your eyes or mouth. If the toner gets into your
eyes or mouth, wash them immediately with cold water and immediately consult a
physician.

Consumables

WARNING

• Do not burn or throw used toner cartridges into open flames, as this may cause the

toner remaining inside the cartridges to ignite, resulting in burns or a fire.

• Do not store toner cartridges or copy paper in places exposed to open flames, as this

may cause the toner or paper to ignite, resulting in burns or a fire.

• When discarding used toner cartridges, put the cartridges in a bag to prevent the

toner remaining inside the cartridges from scattering, and dispose of them in a
location away from open flames.

CAUTION

Keep toner and other consumables out of the reach of small children. If these items
are ingested, consult a physician immediately.

xxxii

Other Warnings

WARNING

For cardiac pacemaker users:
This product generates a low level magnetic field. If you use a cardiac pacemaker and
feel abnormalities, please move away from the product and consult your doctor.

xxxiii

This machine has a breaker that detects excess current or leakage current. Be sure
to test the breaker once or twice a month using the following procedure.

IMPORTANT

•

Make sure that the main power is turned ON, and the machine is neither printing nor
scanning before inspecting the breaker.

•

If a malfunction occurs after an inspection, contact your local authorized Canon dealer.

Checking the Breaker

1

Push the test button with the tip of a ball-point pen, or a
similar object.

IMPORTANT

Briefly push the test button.

NOTE

The breaker is located on the back of the machine.

Periodic Inspection of the Breaker

xxxiv

2

The breaker lever automatically switches to the OFF (" "
side) position. Confirm that the power is cut OFF.

IMPORTANT

•

Do not use the test button to turn the power ON and OFF.

•

If the breaker lever does not switch to the OFF (" " side) position, repeat step 1.

•

If the breaker lever does not switch to the OFF (" " side) position, despite carrying
out the above procedure two or three times, contact your local authorized Canon
dealer.

3

Once you have confirmed that the power is OFF, press the
main power switch to OFF (" " side).

ON

I

side)

(

OFF

( side)

ON

I

side)(

(

OFF

side)

xxxv

4

Switch the breaker lever to ON ("I" side).

5

Press the main power switch to ON ("I" side).

6

Fill in the check sheet, located on the next page, to document
your periodic inspections of the breaker.

ON

I

side)

(

OFF

( side)

ON

I

side)(

(

OFF

side)

xxxvi

Copy this page for future use, and store it in a safe place near the machine to
document your periodic inspections of the breaker.

■ How to Inspect the Breaker Periodically

Follow the procedure described in "Periodic Inspection of the Breaker," on p. xxxiii, once
or twice a month.

■ How to Fill in This Check Sheet

Fill in the date of inspection and the name of the inspector.
When the inspection is completed successfully, write a check mark under "OK."
If not, contact your local authorized Canon dealer. (Also, write a check mark under "NG"
(No Good).)

Check Sheet for the Periodic Inspection of the
Breaker

Date of

Inspection

Date of

Inspection

Inspector Inspector

Result Result

OK NG OK NG

1-1

CHAPTER

1

Before You Start Using This
Machine

This chapter describes what you should know before using this machine, such as parts and
their functions, and how to turn ON the main power.

Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8

Parts and Their Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12

Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14

Control Panel Parts and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17

Control Panel Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28

Installation Location and Handling

1-2

1

Before You Start Using This Machine

Installation Location and Handling

This section describes precautions for installation location and handling. We
recommend that you read this section prior to using this machine.

Installation Precautions

Avoid Installing the Machine in the Following Locations

■ Avoid locations subject to temperature and humidity extremes, whether
low or high.

For example, avoid installing the machine near water faucets, hot water heaters,
humidifiers, air conditioners, heaters, or stoves.

Installation Location and Handling

1-3

1

Before You Start Using This Machine

■ Avoid installing the machine in direct sunlight.

If this is unavoidable, use curtains to shade the machine. Be sure that the curtains do not
block the machine's ventilation slots or louvers, or interfere with the electrical cord or
power supply.

■ Avoid poorly ventilated locations.

This machine generates a slight amount of ozone during normal use. Although sensitivity
to ozone may vary, this amount is not harmful. Ozone may be more noticeable during
extended use or long production runs, especially in poorly ventilated rooms. It is
recommended that the room be appropriately ventilated, sufficient to maintain a
comfortable working environment, in areas of machine operation.

Installation Location and Handling

1-4

1

Before You Start Using This Machine

■ Avoid locations where a considerable amount of dust accumulates.

■ Avoid locations where ammonia gas is emitted.

■ Avoid locations near volatile or flammable materials, such as alcohol or

paint thinner.

■ Avoid locations that are subject to vibration.

For example, avoid installing the machine on unstable floors or stands.

Installation Location and Handling

1-5

1

Before You Start Using This Machine

■ Avoid exposing the machine to rapid changes in temperature.

If the room in which the machine is installed is cold but rapidly heated, water droplets
(condensation) may form inside the machine. This may result in a noticeable degradation
in the quality of the copied image, the inability to properly scan an original, or the copies
having no printed image at all.

■ Avoid installing the machine near computers or other precision electronic
equipment.

Electrical interference and vibrations generated by the machine during printing can
adversely affect the operation of such equipment.

■ Avoid installing the machine near televisions, radios, or similar electronic
equipment.

The machine might interfere with sound and picture signal reception. Insert the power
plug into a dedicated power outlet, and maintain as much space as possible between the
machine and other electronic equipment.

■ Do not remove the machine's leveling feet.

Do not remove the machine's leveling feet after the machine has been installed. If you put
weight on the front of the machine while the drawers or units within the machine are pulled
out, the machine may fall forward. To prevent this from happening, make sure that the
machine's leveling feet are in place.

Installation Location and Handling

1-6

1

Before You Start Using This Machine

Select a Safe Power Supply

■ Plug the machine into a 120 V AC outlet.

■ Make sure that the power supply for the machine is safe, and has a steady

voltage.

■ Do not connect other electrical equipment to the same power outlet to
which the machine is connected.

■ Do not connect the power cord to a multiplug power strip, as this may
cause a fire or electrical shock.

■ The power cord may become damaged if it is often stepped on or if heavy
objects are placed on it. Continued use of a damaged power cord can lead
to an accident, such as a fire or electrical shock.

Installation Location and Handling

1-7

1

Before You Start Using This Machine

Provide Adequate Installation Space

■ Provide enough space on each side of the machine for unrestricted
operation.

The Optional Platen Cover Type G is attached.

The optional Color Image Reader-C1, Feeder (DADF-K1),
Finisher-M1, and Paper Deck-P1 are attached.

71 1/4" (1,809 mm)

47" (1,192 mm)

3 15/16" (100 mm) or more

85 5/8" (2,174 mm)

47" (1,192 mm)

3 15/16" (100 mm) or more

Installation Location and Handling

1-8

1

Before You Start Using This Machine

Moving the Machine

■ If you intend to move the machine, even to a location on the same floor of
your building, contact your local authorized Canon dealer beforehand.

Handling Precautions

■ Do not attempt to disassemble or modify the machine.

Installation Location and Handling

1-9

1

Before You Start Using This Machine

■ Some parts inside the machine are subject to high-voltages and
temperatures. Take adequate precautions when inspecting the inside of the
machine. Do not carry out any inspections not described in this manual.

■ Be careful not to spill liquid or drop any foreign objects, such as paper
clips or staples inside the machine. If a foreign object comes into contact
with electrical parts inside the machine, it might cause a short circuit and
result in a fire or electrical shock.

■ If there is smoke, or unusual noise, immediately turn the main power
switch OFF, disconnect the power cord from the outlet, and call your local
authorized Canon dealer. Using the machine in this state may cause a fire
or electrical shock. Also, avoid placing objects around the power plug so
that the machine can be disconnected whenever necessary.

Installation Location and Handling

1-10

1

Before You Start Using This Machine

■ Do not turn the main power switch OFF or open the front covers while the
machine is in operation. This might result in paper jams.

■ Do not use flammable sprays, such as spray glue, near the machine. There
is a danger of ignition.

■ This machine generates a slight amount of ozone during normal use.
Although sensitivity to ozone may vary, this amount is not harmful. Ozone
may be more noticeable during extended use or long production runs,
especially in poorly ventilated rooms. It is recommended that the room be
appropriately ventilated, sufficient to maintain a comfortable working
environment, in areas of machine operation.

■ For safety reasons, turn OFF the control panel power switch of the
machine when it will not be used for a long period of time, such as
overnight. As an added safety measure, turn OFF the main power switch,
and disconnect the power cord when the machine will not be used for an
extended period of time, such as during consecutive holidays.

Installation Location and Handling

1-11

1

Before You Start Using This Machine

CAUTION

Canon recommends that data stored on the product's hard disk drive be
duplicated or backed up to prevent its loss in the event of failure or other
malfunction of the hard disk drive. Neither Canon nor any service provider will
be liable for damages for loss of data stored on the product's hard disk drive.
(See the terms of the product's Limited Warranty for more details).

Parts and Their Functions

1-12

1

Before You Start Using This Machine

Parts and Their Functions

This section provides you with the names and functions of all the parts on the
outside and inside of the main unit, control panel, and the touch panel display. An
illustration of the machine with some of the optional equipment attached to it is also
provided to show you the copier model. For more information on optional
equipment, parts and their functions, see Chapter 3, "Optional Equipment."

NOTE

The Color Image Reader-C1 is standard equipment on the Color imageRUNNER C3220/
C2620 Copier model.

External View

aaaaCenter Output Tray

Prints are output to this tray.

bbbbControl Panel

Includes the keys, touch panel display, and
indicators required for operating the machine.
(See "Control Panel Parts and Functions," on p.
1-16.)

Base Printer Model Copier Model with the Optional

Platen Cover Type G Attached

5

7

6

3

4

1

2

A

0

8

9

Parts and Their Functions

1-13

1

Before You Start Using This Machine

ccccPaper Drawer 1

Holds up to 550 sheets of paper (20 lb bond (80
g/m

2

)).

ddddPaper Drawer 2

Holds up to 550 sheets of paper (20 lb bond (80
g/m2)).

eeeeSide Output Tray

Prints and copies are output to this tray.

ffffExit Slot Cover

Open this cover when clearing a paper jam. (See
"Exit Slot Cover," on p. 8-12.)

ggggUpper Left Cover

Open this cover when clearing a paper jam. (See
"Upper Left Cover," on p. 8-9.)

hhhhTest Button

Press this button to periodically test the circuit
breaker. (See "Periodic Inspection of the
Breaker," on p. xxxiii.)

iiiiBreaker

Detects excess current or leakage current. (See
"Periodic Inspection of the Breaker," on p. xxxiii.)

jjjjPlaten Cover Type G (Optional)

The Platen Cover Type G secures originals
placed on the platen glass.

kkkkColor Image Reader-C1 (Optional for the

Base Printer Model)

Scans and reads images to be copied. (See
"Color Image Reader-C1/Platen Cover Type G,"
on p. 3-17.)

NOTE

For more information on the optional equipment that can be attached to the machine, see
Chapter 3, "Optional Equipment."

The optional Feeder (DADF-K1), Color Image Reader-C1, Saddle
Finisher-N2, Cassette Feeding Unit-X1, and Paper Deck-P1 are attached.

Parts and Their Functions

1-14

1

Before You Start Using This Machine

Internal View

aaaaUnderside of the Platen Cover

This holds originals in place on the platen glass.

bbbbPlaten Glass

Place originals here when scanning books, thick
originals, thin originals, transparencies, etc. You
can use the platen glass to copy or scan
originals only if the optional Color Image
Reader-C1 and Platen Cover Type G are
attached, or if the optional Color Image
Reader-C1 and Feeder (DADF-K1) are attached.

ccccStack Bypass

Use the stack bypass to feed paper manually
and for loading irregular paper stock, such as
envelopes. (See "Making Prints Using the Stack
Bypass," on p. 2-43.)

ddddSecurity Key (Optional)

For managing the use of the machine and
preventing unauthorized copies. (See "Legal
Limitations on the Usage of Your Product and the
Use of Images," on p. xxii.)

eeeeMain Power Switch

Press to the "I" side to turn the power ON. (See
"Main Power and Control Panel Power," on p.
1-17.)

The optional Platen Cover Type G, Color Image Reader-C1, Key

Switch Unit-A1, and Cassette Feeding Unit-X1 are attached.

1

2

8

7

9

0

A

3

6

5

4

Parts and Their Functions

1-15

1

Before You Start Using This Machine

ffffTransport Unit

Pull the transport unit out to clear paper jams
that have occurred on the right side of the
machine. (See "Screens Indicating the Locations
of Paper Jams," on p. 8-3.)

ggggRight Cover

Open this cover when clearing a paper jam
inside the main unit. (See "Screens Indicating
the Locations of Paper Jams," on p. 8-3.)

hhhhFront Cover

Open this cover to replace the toner cartridges
and waste toner container. (See "Replacing the
Toner Cartridge," on p. 7-28, or "Replacing the
Waste Toner Container," on p. 7-34.)

iiiiWaste Toner Container

Collects the waste toner.

jjjjToner Cartridge

When toner runs out, pull out the toner cartridge,
and replace it with a new one. Replace all toner
cartridges through their respective ports. Toner
cartridges are sold separately (not standard
equipment). (See "Consumables," on p. 7-47.)

kkkkFixing Unit

Pull the fixing unit out to clear a paper jam in the
fixing unit. (See "Screens Indicating the

Locations of Paper Jams," on p. 8-3.)

Parts and Their Functions

1-16

1

Before You Start Using This Machine

Control Panel Parts and Functions

aaaaDisplay Contrast Dial

Use to adjust the brightness of the touch panel
display.

bbbbCounter Check key

Press to display the copy and print count totals
on the touch panel display.

ccccClear key

Press to clear entered values or characters.

ddddEnergy Saver key

Press to set or cancel the Energy Saver mode.

eeeeControl Panel Power Switch (Sub Power

Supply)

Press to turn the control panel ON or OFF. When
turned OFF, the machine is in the Sleep mode.

ffffStop key

Press to stop a job in progress, such as a scan,
copy, or fax (scanning only) job.

ggggMain Power Indicator

Lights when the main power is turned ON.

hhhhStart key

Press to start an operation.

iiiiID key

Press when setting or enabling Department ID
Management.

jjjjError Indicator

Flashes or lights if there is an error in the
machine. When the Error indicator flashes,
follow the instructions that appear on the touch
panel display. When the Error indicator
maintains a steady red light, contact your local
authorized Canon dealer.

kkkkProcessing/Data Indicator

Flashes or blinks green when the machine is
performing operations, and maintains a steady
green light, when fax data is stored in memory.

llllNumeric keys

Press to enter numerical values.

mmmmAdditional Functions key

Press to specify additional functions.

nnnnHelp key

Press to display explanations of modes or
functions on the touch panel display.

ooooReset key

Press to restore the standard settings of the
machine.

ppppTouch Panel Display

The settings screen for each function is shown
on this display.

qqqqEdit Pen

Use to designate areas on the original to copy or
scan. If you lose the edit pen, contact your local
authorized Canon dealer. Do not use an object
with a sharp end, such as a pencil or ballpoint
pen, in place of the edit pen.

rrrrClip Tray

Place paper clips here.

Stop

Start

Processing
/ Data

Error

Reset

Clear

Help

Additional Functions

ABC

DEF

GHI

JKL

MNO

TUV

WXYZ

Counter Check

Display Contrast

Energy Saver

Power

PQRS

ON/OFF

12

6

78

90A

BCDE

GF

H

354

Main Power and Control Panel Power

1-17

1

Before You Start Using This Machine

Main Power and Control Panel Power

The machine is provided with two power switches, a main power switch and a
control panel power switch, as well as a breaker that detects excess current or
leakage current.

How to Turn ON the Main Power

This section explains how to turn ON the main power.

1

Make sure that the power plug is firmly inserted into the
power outlet.

WARNING

Do not connect or disconnect the power cord with wet hands, as this may
result in electrical shock.

2

If the optional security key is inserted into the machine, make
sure that it is in the ON position (turn it to the right).

Security Key

Main Power and Control Panel Power

1-18

1

Before You Start Using This Machine

3

Press the main power switch to ON (" I " side). The main
power switch is located on the right side of the machine.

If you want to turn the main power OFF, first turn the control panel power switch
OFF, and then press the main power switch to the " " side.

The main power indicator on the control panel lights when the main power switch
is turned ON.

IMPORTANT

If the main power indicator on the control panel does not light even though the main
power switch is ON, be sure to check the breaker to see if it is OFF. (See "When the
Power Does Not Turn ON," on p. 8-88.)

ON

I

side)(

(

OFF

side)

Main Power and Control Panel Power

1-19

1

Before You Start Using This Machine

4

The screens shown below are displayed while the system
software is loading.

● If login authentication by a login service (SDL (Simple Device Login)
or SSO (Single Sign-On)) is not set, and an application other than
MEAP is selected as the initial function in Common Settings (from
the Additional Functions screen):

❑

The Start Up screen is displayed until the machine is ready to scan.

If a message is displayed on the touch panel display, proceed to step 5.

The machine is ready to scan in approximately 45 seconds (at a room
temperature of 68 ) after the screen above appears.

The screen below is displayed when the machine is ready to scan.

°

F

Main Power and Control Panel Power

1-20

1

Before You Start Using This Machine

IMPORTANT

•

If you turn OFF the main power, wait at least 10 seconds before turning the main
power back ON.

•

Do not turn the main power OFF if the optional Color Universal Send Kit or Super
G3 FAX Board, and Resolution Switching Board are attached, and you want to be
able to send or receive I-fax or fax documents. Sending or receiving I-fax or fax
documents cannot be done when the main power is turned OFF.

NOTE

•

Once the message <Reservation copies can be made.> appears on the touch
panel display, you can specify settings, and copying or printing begins
automatically as soon as the machine finishes warming up. (See Chapter 1,
"Introduction to Copying," in the Copying Guide.)

•

In the case above, the standard settings are selected.

•

The standard copy settings are:

•

The standard settings for each function of the machine (Copy, Mail Box, Send, and
Fax) are already set at the factory, but you can change them to suit your needs.
(See Chapter 9, "Customizing Settings," in the Copying Guide, Chapter 6,
"Customizing Settings," in the Mail Box Guide, and Chapter 9, "Customizing
Communications Settings," in the Sending and Facsimile Guide.)

•

You can select which functions to display on the Basic Features screen when
turning ON the main power, according to the Additional Functions settings. (See
"Initial Function at Power ON," on p. 4-20.)

•

If you press [➞] on the Basic Features screen right after the machine is activated,
the screen will be blank. Wait for a moment, and then press [➞] again.

- Copy Ratio: Direct (100%)

- Paper Selection: Auto Paper Selection

- Copy Exposure: Manual Exposure Adjustment

- Copy Quantity: 1

- Color Mode: Auto-Color Select

- Copy Function: 1 1-sided copy

Main Power and Control Panel Power

1-21

1

Before You Start Using This Machine

● If login authentication by a login service (SDL or SSO) is not set, and
MEAP is selected as the initial function in Common Settings (from
the Additional Functions screen):

❑

The Start Up screen is displayed until the machine is ready to scan.

❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed.

(The background color of the screen is changed to brown.)

You can press [➞] to switch to the Basic Features screen to use the Copy, Mail
Box, etc. functions even if the MEAP Start Up screen is still displayed.

Main Power and Control Panel Power

1-22

1

Before You Start Using This Machine

The MEAP Basic Features screen is displayed.

Press [➞] to switch to the Basic Features screen.

IMPORTANT

•

If you turn OFF the main power, wait at least 10 seconds before turning the main
power back ON.

•

Do not turn the main power OFF if the optional Color Universal Send Kit or Super
G3 FAX Board, and Resolution Switching Board are attached, and you want to be
able to send or receive I-fax or fax documents. Sending or receiving I-fax or fax
documents cannot be done when the main power is turned OFF.

● If login authentication by a login service (SDL or SSO) is set:

❑ The Start Up screen is displayed until the machine is ready to scan.

Main Power and Control Panel Power

1-23

1

Before You Start Using This Machine

❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed

regardless of the Initial Function settings. (The background color of the screen
is changed to brown.)

The Login screen is displayed.

The SDL Login Screen

The SSO Login Screen

Main Power and Control Panel Power

1-24

1

Before You Start Using This Machine

IMPORTANT

•

If you turn OFF the main power, wait at least 10 seconds before turning the main
power back ON.

•

Do not turn the main power OFF if the optional Color Universal Send Kit or Super
G3 FAX Board, and Resolution Switching Board are attached, and you want to be
able to send or receive I-fax or fax documents. Sending or receiving I-fax or fax
documents cannot be done when the main power is turned OFF.

•

If SSO or SDL is set as the login service, the machine will take longer to become
ready to scan.

5

Press the appropriate keys in accordance with the messages
displayed on the touch panel display.

If there are no messages displayed, this step is unnecessary.

● If the message <You must insert a control card.> appears:

❑ Insert a control card into the optional Card Reader-D1.

The Basic Features screen is displayed.

NOTE

•

If the optional Card Reader-D1 is not attached, this message will not appear.

•

For instructions on using the optional Card Reader-D1, see "Card Reader-D1," on
p. 3-29.

Main Power and Control Panel Power

1-25

1

Before You Start Using This Machine

● If the message <Enter the Dept. ID and Password using the numeric
keys.> appears:

❑

Press [Dept. ID] ➞ enter the Department ID using - (numeric keys).

❑ Press [Password] ➞ enter the password using - (numeric keys).

❑ Press (ID).

The Basic Features screen is displayed.

NOTE

•

If the Department ID and password have not been set, this message will not
appear.

•

For instructions on entering the Department ID and password, see "Entering the
Department ID and Password," on p. 2-35.

Main Power and Control Panel Power

1-26

1

Before You Start Using This Machine

● If the message <Enter a user name and password and press the [Log
In] key.> appears:

❑

Press [User Name] ➞ enter the user name ➞ press [OK].

❑ Press [Password] ➞ enter the password ➞ press [OK].

❑ Press [Log In].

The Basic Features screen is displayed.

NOTE

For instructions on entering the user name and password on the MEAP
authentication screen, see "Using a Login Service," on p. 2-38.

The SDL Login Screen

Main Power and Control Panel Power

1-27

1

Before You Start Using This Machine

Control Panel Power Switch

Press the control panel power switch to cancel the Sleep mode and resume normal
machine operations.

NOTE

•

The machine can receive and print documents from a personal computer when it is in the
Sleep mode. I-fax and fax documents can also be received while the machine is in the
Sleep mode.

•

It takes approximately six minutes for the machine to recover after the Sleep mode is
deactivated.

•

If Energy Consumption in Sleep Mode is set to 'Low', it may take more than 10 seconds
for the touch panel display to be displayed after pressing the control panel power switch.

System Settings

1-28

1

Before You Start Using This Machine

System Settings

It is necessary to set up the machine before using it on a network, as a printer, or
with the Fax function.

To set up the machine, refer to the following guides or sections for instructions:

■ Connecting the Machine to the Network

See the Network Quick Start Guide.

■ Setting Up the Network

See the Network Guide.

■ Installing the Printer Driver

See the PS Driver Guide, PCL Driver Guide, UFR Driver Guide, or Mac PS Driver Guide.

■ Using the Send Function

See the Sending and Facsimile Guide.

■ Using the Fax Function

See the Sending and Facsimile Guide.

■ Date and Time Settings

See "Current Date and Time," on p. 6-48.

■ System Manager Settings

See "Specifying the System Manager Settings," on p. 6-2.

2-1

CHAPTER

2

Basic Operations

This chapter describes the main features and basic operations of the machine.

What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Overview of the Color imageRUNNER C3220/C2620 . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

The Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Adding New Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Specifying Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

Functions That Conserve Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

Checking, Changing, and Canceling Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Displaying a Help Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Reading Messages from the System Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20

Other Useful Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Using the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25

Frequently Used Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25

Touch Panel Key Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26

Adjusting the Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28

Entering Characters from the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29

Alphanumeric Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-31

Values in Inches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33

Entering the Department ID and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35

Using a Login Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38

Making Prints Using the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43

Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57

Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-60

What This Machine Can Do

2-2

2

Basic Operations

What This Machine Can Do

All the elements you will ever need in a color digital
multitasking machine.

Copying See the Copying Guide

In addition to normal copying functions,
convenient new functions, such as "Sample
Set" which helps to avoid copy errors,
"Booklet" for making copies into booklets,
and "Different Size Originals" for copying
originals of different sizes together in one
copy operation, are provided to increase
your productivity.

The Copy function enables you to copy both
color and black-and-white originals.

Mail Box Function See the Mail Box Guide

The Mail Box function enables you to save
image or document data that has been
scanned from the scanner unit, or created
on a PC and sent to the machine's internal
hard disk. The saved data can be printed at
a specified time, or merged with separately
saved data or data created on a PC for
simultaneous processing.

The Mail Box function enables you to scan
both color and black-and-white documents.

The Color imageRUNNER C3220/C2620
incorporates a rich array of input and output
features that can greatly enhance your
efficiency.
Equipped with features that meet the needs of
document work in a digitized office, the Color
imageRUNNER C3220/C2620 represents the
ultimate in digital multitasking machines.

Copy

Mail Box

Fax

Remote UI

Send

6

5

4

3

4

3

2

1

3

8

7

6

5

8

7

2

1

6

8

1

Booklet Mode

Scanning
various
originals

Printing merged
documents

Sending
data from
computers

1

What This Machine Can Do

2-3

2

Basic Operations

Sending Function (optional)* See the Sending and Facsimile Guide

The Send function enables you to send
scanned image or document data to file
servers, or send it by e-mail or I-fax. A
variety of file formats are supported (PDF,
TIFF, and JPEG), which offer you greater
flexibility in accommodating digital
workplace environments.

You can transmit documents in both color
and black-and-white. However, you can
receive and send I-fax documents only in
black-and-white.

*The optional Color Universal Send Kit and
Resolution Switching Board are required. Also,
the optional Color Image Reader-C1 (standard
equipment on the Color imageRUNNER C3220/
C2620 Copier model) must be attached.

Faxing (optional)* See the Sending and Facsimile Guide

In addition to normal facsimile functions,
the machine offers you Super G3
compatibility, which enables you to transmit
documents at high speeds, greatly reducing
transmission costs as compared to
conventional facsimile machines. In a
mobile environment, you can also receive
faxes remotely from the machine outside of
the office.

If the optional Super G3 FAX Board,
Resolution Switching Board, and Fax Driver
are installed, you can send facsimiles from
your computer. Fax sending and receiving
are only possible in black-and-white.

*The optional Super G3 FAX Board and
Resolution Switching Board are required. Also,
the optional Color Image Reader-C1 (standard
equipment on the Color imageRUNNER C3220/
C2620 Copier model) must be attached.

Original

E-mail File I-Fax

Original Fax

What This Machine Can Do

2-4

2

Basic Operations

Printing (optional)* See the PS/PCL/UFR Printer Guide

You can upgrade this machine to a
high-speed network printer by installing the
optional Color Network Multi-PDL Printer
Kit. This kit incorporates UFR (Ultra Fast
Rendering) Technology, which utilizes a
newly invented printing algorithm to
minimize file processing and achieve
maximum performance. It also supports PS
and PCL at maximized speeds.
Alternatively, installing the optional
imagePASS (PS controller) enables you to
use the machine not only as a PostScript
printer when loaded with Adobe PostScript
3 software, but also as an emulation printer
of PCL5.

imagePASS is an optional PS (PostScript)
controller that is attached to the back of the
machine. It can efficiently output various
data types, such as large and complex files
(which combine color graphics, photos, and
text), Adobe PostScript 3 files, detailed
graphics, etc.

To utilize the PDL printing feature, you must
install the optional Color Network Multi-PDL
Printer Kit or imagePASS.

*The optional imagePASS and Color Network
Multi-PDL Printer Kit cannot be installed at the
same time.

Sending data
from computers

Printing

1

What This Machine Can Do

2-5

2

Basic Operations

Using the Remote User Interface See the Remote UI Guide

You can control functions, such as
confirming the status of the machine, job
operations, and printing instructions for
data saved in inboxes, all from your PC's
web browser.

The Color imageRUNNER C3220/C2620
comes standard equipped with a direct
Ethernet connection interface. Once the
Ethernet interface port is configured
properly, the Color imageRUNNER C3220/
C2620 can be controlled and set up
through the Remote UI and network. Also,
you can use the Remote UI to fax from your
PC using the Ethernet connection. For
instructions on configuring the Ethernet
port, see the Network Guide.

Scanning (optional)* See the Color Network ScanGear User's Guide

Scanning image data into computers is a
function that is available only if the Color
imageRUNNER C3220/C2620 is upgraded
with printer and network capabilities. You
can scan images of up to 11" x 17" in size
at a resolution of 600 x 600 dpi.

*The optional Color Network Multi-PDL Printer Kit
or imagePASS must be installed to use this
function.

Web

Browser

Original

Exporting data
to a computer

Scanning
image data

What This Machine Can Do

2-6

2

Basic Operations

Network Interface See the Network Guide

This machine can be connected to a
network using Ethernet (standard
equipped) or Token Ring (optional).
Connecting to a network enables you to use
utility software, including the Remote UI,
NetSpot*, NetSpot Console, etc.

NetSpot enables you to manage and make
various settings for the printers and copiers
connected to a network from a PC. NetSpot
Console enables you to perform the same
operations as NetSpot, but from a web
browser.

*NetSpot and NetSpot Console can be
downloaded from Canon's web site
(http://www.usa.canon.com), and they are
supplied with the optional Color Network
Multi-PDL Printer Kit.

Manage

Device Information

Overview of the Color imageRUNNER C3220/C2620

2-7

2

Basic Operations

Overview of the Color imageRUNNER C3220/C2620

Most operations on this machine are executed from the touch panel display. By
pressing the keys according to the instructions on the touch panel display, you can
utilize almost all of the functions of this machine.

CAUTION

Press the touch panel display keys gently with your fingers or the edit pen. Do
not press the touch panel display with a pencil, ballpoint pen, or other sharp
objects that can scratch the surface of the touch panel display or break it.

IMPORTANT

•

You can use the Copy, Send, Fax, and Network Scan functions only if the optional Color
Image Reader-C1 is attached.

•

You can scan an original using the Mail Box function only if the optional Color Image
Reader-C1 is attached.

NOTE

Before using the touch panel display, peel off the protective film from the display.

Overview of the Color imageRUNNER C3220/C2620

2-8

2

Basic Operations

The Touch Panel Display

Keys for using the machine's main functions are located on the top of the touch
panel display. To use any of the desired function's features, you must first press the
key for the desired function. The area on the bottom of the touch panel display is
used for messages that indicate the status of the machine. The System Monitor key,
which enables you to check the status of the various devices, jobs, and
consumables, is also displayed here.

Switching the Functions Indicated on the Touch Panel Display

After the power is turned ON, the following screen appears on the touch panel
display. You can press [Copy], [Send], [Mail Box], [Scan], or [System Monitor] to
change functions. (See "Initial Function at Power ON," on p. 4-20.) To display other
functions, such as an installed MEAP (Multifunctional Embedded Application
Platform) application, press [➞].

IMPORTANT

•

[Send] appears if the optional Color Universal Send Kit, Super G3 FAX Board, and
Resolution Switching Board are installed, or only if the optional Color Universal Send Kit
and Resolution Switching Board are installed. [Fax] appears only if the optional Super G3
FAX Board and Resolution Switching Board are installed.

•

[Scan] appears only if the optional Color Network Multi-PDL Printer Kit or imagePASS is
installed. For details on the Network Scan function, see the Color Network ScanGear
User's Guide.

•

[Printer] appears only if the optional imagePASS is installed.

NOTE

You can set the initial screen (the first screen that appears when the machine is turned
ON) from the Additional Functions screen. The initial screen can be the Copy, Send or
Fax, Mail Box, MEAP, or System Monitor screen.

Overview of the Color imageRUNNER C3220/C2620

2-9

2

Basic Operations

■ Keys Displayed on the Touch Panel Display

The Copy Basic Features screen is shown as an example below.

aaaaCopy

Press this key to access the machine's copying
functions. (See Chapter 1, "Introduction to
Copying," in the Copying Guide.)

bbbbSend

Press this key to access the machine's sending
and facsimile functions if the optional Color
Universal Send Kit and Resolution Switching
Board, or Super G3 FAX Board and Resolution
Switching Board are installed. (See Chapter 1,
"Introduction to Sending and Fax Functions," in
the Sending and Facsimile Guide.)

ccccMail Box

Press this key to access the machine's mailbox
functions. (See Chapter 1, "Introduction to the
Mail Box Function," in the Mail Box Guide.)

ddddScan

Press this key to use the optional Network Scan
function if the optional Color Network Multi-PDL
Printer Kit or imagePASS is installed. (See the
Color Network ScanGear User's Guide.)

eeee➞

Press this key to gain access to hidden function
keys. The function keys are displayed on two
screens. You can also customize the order of the
function keys in Settings for Function Order in
Common Settings (from the Additional Functions
screen). (See "Function Key Order," on p. 4-25.)

ffffSystem Monitor

Press this key to change, check, or cancel jobs,
and to check or print the job log. (See Chapter 5,
"Checking Job and Device Status.")

ggggJob/Print Status Display Area

The progress of jobs and copy operations, and
the status of devices and consumables are
displayed here.

hhhhPrinter

Press this key to access the machine's printing
functions.

8

Page 1 of the Basic Features Screen

(Group A)

Page 2 of the Basic Features Screen

(Group B)

MEAP Basic Features Screen

123465

7

Overview of the Color imageRUNNER C3220/C2620

2-10

2

Basic Operations

Various Touch Panel Display Screens

The top of the touch panel display may differ according to the optional equipment
attached to the machine.

NOTE

•

The Color Image Reader-C1 is standard equipment on the Color imageRUNNER C3220/
C2620 Copier model.

Attached Optional Equipment Displayed Function Keys

None (initial status of the Color
imageRUNNER C3220/C2620 Copier
model)

Color Network Multi-PDL Printer Kit in
the Color imageRUNNER C3220/
C2620 Copier model

imagePASS in the Color
imageRUNNER C3220/C2620 Copier
model

Color Network Multi-PDL Printer Kit,
Color Universal Send Kit, and
Resolution Switching Board in the
Color imageRUNNER C3220/C2620
Copier model

imagePASS, Color Universal Send Kit,
and Resolution Switching Board in the
Color imageRUNNER C3220/C2620
Copier model

Color Network Multi-PDL Printer Kit,
Super G3 FAX Board, and Resolution
Switching Board in the Color
imageRUNNER C3220/C2620 Copier
model

imagePASS, Super G3 FAX Board,
and Resolution Switching Board in the
Color imageRUNNER C3220/C2620
Copier model

Color Network Multi-PDL Printer Kit,
Color Universal Send Kit, Super G3
FAX Board, and Resolution Switching
Board in the Color imageRUNNER
C3220/C2620 Copier model

Overview of the Color imageRUNNER C3220/C2620

2-11

2

Basic Operations

•

The touch panel display when the Color Network Multi-PDL Printer Kit is installed in the
Color imageRUNNER C3220 Base Printer model is shown below.

Adding New Functions

This machine is compliant with MEAP (Multifunctional Embedded Application
Platform). MEAP is a system that enables you to install Java applications using an
embedded Java platform. MEAP enables you to do the following:

■ Install/Uninstall Customized Applications

Installing MEAP compliant applications enables you to utilize new customizable functions
for the machine. You can also uninstall these applications.

NOTE

For instructions on installing and uninstalling MEAP compliant applications, see the
MEAP SMS Administrator Guide.

■ License Management

This enables you to manage licenses that are issued when you install MEAP applications.
For each application, you can set the terms of validity and impression limits for Scan,
Print, or Copy jobs.

NOTE

For details on obtaining licenses, contact your local authorized Canon dealer.

Attached Optional Equipment Displayed Function Keys

imagePASS, Color Universal Send Kit,
Super G3 FAX Board, and Resolution
Switching Board in the Color
imageRUNNER C3220/C2620 Copier
model

Overview of the Color imageRUNNER C3220/C2620

2-12

2

Basic Operations

■ User Management and Restriction Using a Login Service

A login service manages data relating to users using the machine. The following three
login services are available:

• Default Authentication

Use the authentication method set on the machine, such as Department ID
Management or System Manager Settings, as the login service.

• SDL (Simple Device Login)

A login service that is linked to the Department ID function of this machine. You can
register user information from a web browser, such as user names and login names
corresponding to a specific Department ID. (See the MEAP SMS Administrator Guide.)

• SSO (Single Sign-On)

A login service that is linked to the domain controller in a Windows Active Directory
environment, and performs authentication for connecting to the network domain while a
user logs on to the machine. (See the MEAP SMS Administrator Guide.)

IMPORTANT

To use SSO, it is necessary to install Security Agent on a DNS Server which is managed
by Windows Active Directory. Security Agent is supplied on the accompanying CD-ROM.
For instructions on installing Security Agent, see the Read Me.txt file on the CD-ROM.

NOTE

Default Authentication is selected as the default login service. For instructions on
selecting and setting a login service, see the MEAP SMS Administrator Guide.

Overview of the Color imageRUNNER C3220/C2620

2-13

2

Basic Operations

Specifying Settings

The Additional Functions screen appears when you press (Additional Functions).
The Additional Functions screen enables you to make common settings related to
many functions of the machine, as well as customize specific functions to suit your
needs. For more information on the settings not explained in this manual, see the
following manuals:

• Copy Settings: The Copying Guide

• Communications Settings and

Address Book Settings: The Sending and Facsimile Guide

• Mail Box Settings: The Mail Box Guide

• Printer Settings: The PS/PCL/UFR Printer Guide

• Network Settings: The Network Guide

The Additional Functions Screen

The System Settings Screen

Overview of the Color imageRUNNER C3220/C2620

2-14

2

Basic Operations

IMPORTANT

Several items may not be displayed if the optional Color Image Reader-C1 is not
attached.

NOTE

•

Settings made from the Additional Functions screen are not changed even if you press

(Reset).

•

For instructions on customizing settings, see Chapter 4, "Customizing Settings."

•

For instructions on specifying System Settings, see Chapter 6, "System Manager
Settings."

•

For instructions on specifying Printer Settings, see the PS/PCL/UFR Printer Guide.

•

For instructions on specifying Network Settings, see the Network Guide.

•

[Communications Settings] and [Address Book Settings] are displayed on the Additional
Functions screen only if the optional Color Universal Send Kit and Resolution Switching
Board, or Super G3 FAX Board and Resolution Switching Board are installed.

•

[Communications Settings], [Forwarding Settings], [Restrict Access to Destinations], and
[Register LDAP Server] are displayed on the System Settings screen only if the optional
Color Universal Send Kit and Resolution Switching Board, or Super G3 FAX Board and
Resolution Switching Board are installed.

•

[Auto Online/Offline] is displayed on the System Settings screen only if the optional Color
Network Multi-PDL Printer Kit or imagePASS is installed. For more information on the
Network Scan function, see the Color Network ScanGear User's Guide.

Functions That Conserve Power

You can conserve power efficiently using the following modes when the machine is
not being used.

NOTE

•

The touch panel display turns OFF when the machine enters one of the energy saving
modes.

•

The machine can continue to receive I-fax or fax documents, and process or print data
sent from computers even if it is in one of the energy saving modes described below.

Overview of the Color imageRUNNER C3220/C2620

2-15

2

Basic Operations

■ Auto Sleep Mode

You can set the machine to enter the Sleep mode whenever you desire, by pressing the
control panel power switch, or specify to have the machine enter the Sleep mode at a
preset time. To reactivate the machine, press the control panel power switch again.

NOTE

•

The machine may not enter the Sleep mode completely depending on the status and
type of installed MEAP applications (e.g., there still may be applications running in the
background consuming power).

•

Turn the control panel power switch OFF when not using the machine for a prolonged
period of time, for example, at night.

•

The time it takes for the machine to automatically enter the Sleep mode can be set from
10 minutes to 4 hours. The default setting is '1 hour'. (See "Auto Sleep Time," on p. 4-84.)

•

If Energy Consumption in Sleep Mode is set to 'Low', it may take more than 10 seconds
for the touch panel to be displayed after pressing the control panel power switch.

■ Energy Saver Mode

The Energy Saver mode conserves energy by lowering the temperature of the fixing unit
when the machine is not used for a prolonged period of time. You can set the machine to
enter the Energy Saver mode by pressing (Energy Saver). To reactivate the machine,
press (Energy Saver) again.

NOTE

The Energy Saver mode's energy conservation level can be set to '-10%', '-25%', '-50%',
or 'None'. The default setting is '-10%'. (See "Energy Saver Mode," on p. 4-40.)

■ Low-Power Mode

The Low-Power mode conserves energy by turning OFF the control panel, and reducing
the power consumption of the fixing unit when the machine is idle for a certain period of
time (after the last print job or key operation is performed). (Energy Saver) maintains a
steady green light while the machine is in the Low-Power mode. To reactivate the
machine, press (Energy Saver).

NOTE

The time it takes for the machine to automatically enter the Low-Power mode can be set
from 10 minutes to 4 hours. The default setting is '15 minutes'. (See "Low-Power Mode
Time," on p. 4-89.)

Overview of the Color imageRUNNER C3220/C2620

2-16

2

Basic Operations

■ Daily Timer

The machine automatically enters the Sleep mode at the specified time and day of the
week set with the daily timer. To reactivate the machine, press the control panel power
switch.

NOTE

The Daily Timer settings can be set from Sunday to Saturday and 00:00 to 23:59. (See
"Daily Timer Settings," on p. 4-87.)

Checking, Changing, and Canceling Print Jobs

The System Monitor screen enables you to check the status of the machine, cancel
print jobs, or specify the printing priority.

The System Monitor Screen (Print)

The System Monitor Screen (Device)

Overview of the Color imageRUNNER C3220/C2620

2-17

2

Basic Operations

NOTE

•

For instructions on checking the status of Copy, Fax, and Send jobs, see Chapter 5,
"Checking Job and Device Status," in this manual, and Chapter 8, "Checking/Changing
the Send/Receive Status," in the Sending and Facsimile Guide.

•

The meanings of the icons that appear in the Job/Print Status Display Area (on the
bottom left of the screen) are described below:

Icon (Type of Job) Description

Copy Job

Send/Fax Job

Mail Box Job

Printer Job

Report Job

Network Scan Job

Additional Functions Job

Icon (Machine Status) Description

Error

Paper Jam

Staple Jam

Replace Toner Cartridge

Replace Waste Toner Container

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Displaying a Help Screen

Pressing (Help) brings up a guidance screen with information about the various
features that are available with your machine.

■ Usage Guide

Pressing (Help) after selecting a mode brings up a guidance screen with an
explanation of that mode. Use the Help function if you do not understand how to use the
mode that you are setting.

In this example, the Margin mode has been selected. If you press (Help) after pressing
[Special Features] ➞ [Margin], the Help Function screen appears as shown below.

To display the Help Menu screen, press [Help Menu].

To return to the screen for setting the Margin mode, press [Done].

The Help Function Screen

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■ Help Menu

To find the right mode for your particular needs or to find a simple description of a mode,
press (Help) while the Basic Features screen or Special Features screen is displayed.
The Help Menu screen appears on the touch panel display, as shown below.

For example, if you are copying photo originals:

1

Press [Making Copies] ➞ [Various originals].

2

Press [Photo original] or [Text & Printed image contained] ➞
press [▼] or [▲] to read the detailed information on the
selected mode.

3

Press [Done] to return to the Various Originals screen.

4

Press [Done] to return to the Help Menu screen.

The Help Menu Screen

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Reading Messages from the System Manager

The System Manager uses the Message Board feature of the machine to convey
messages to the users of this machine. The messages are sent through the
Remote User Interface and displayed on the touch panel display. (See Chapter 3,
"Customizing Settings," in the Remote UI Guide.)

NOTE

•

The message board can be used only if the machine is connected to a network.

•

For instructions on erasing the message board, see "Clearing the Message Board," on p.
6-42.

Types of Message Boards

The following three types of message boards are available:

■ A Message Board without [Done]

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■ A Message Board with [Done]

If you press [Done] and close the message board, you can perform normal operations.
The message appears again when the main power is turned OFF, and then turned back
ON again, or after the Auto Clear mode has activated.

■ A Message Board Where the Message Appears in the Job/Print Status
Display Area

Job/Print Status Display Area

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Other Useful Functions

Other useful functions are:

■ Auto Drawer Switching

If a paper drawer runs out of paper during printing, the machine automatically locates
another paper drawer loaded with the same size paper, and begins feeding paper from
that paper drawer.

NOTE

You can set whether a paper drawer is subject to Auto Drawer Switching for each
function. The default setting is 'Off' for the stack bypass, and 'On' for the other paper
drawers. (See "Auto Paper Selection/Auto Drawer Switching," on p. 4-33.)

■ Auto Clear

If the machine is not used for a period of approximately two minutes after the last print job
or key operation is performed, the machine automatically restores the standard settings.

NOTE

•

You can set the Auto Clear Time from 0 to 9 minutes, in one minute increments. The
default setting is '2' minutes. (See "Auto Clear Time," on p. 4-85.)

•

The Auto Clear mode does not activate if Auto Clear Time is set to '0'.

■ Job Duration Display

If you set Job Duration Display to 'On' in Copy Settings (from the Additional Functions
screen), the display shows the time duration before a copy job completes.

NOTE

•

Even if Job Duration Display is set to 'On', the job duration time is not displayed when:

- The wait time is less than one minute.

- The Different Size Originals mode is set with the 1 2-Sided or 2 2-Sided mode.

- Heavy paper or transparencies are selected as the paper type.

- Paper is fed from the stack bypass.

•

For more information on the Job Duration Display mode, see Chapter 9, "Customizing
Settings," in the Copying Guide.

•

If the Staple mode is specified, there may be a discrepancy between the displayed wait
time and the actual wait time. The actual wait time may increase.

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■ Paper Supply Indicator

The paper supply indicator shows the remaining amount of paper in each paper drawer on
the Paper Select screen and on the screen that appears when paper in a paper drawer
has run out during printing. (See Chapter 2, "Basic Copying Features," in the Copying

Guide, and Chapter 5, "Using/Arranging Documents Stored in an Inbox," in the Mail Box
Guide.)

There are four different paper supply indicators, as shown below:

Display Remaining Paper

Paper drawer is approximately 50% - 100% full.

Paper drawer is approximately 10% - 50% full.

Paper drawer is less than 10% full.

Paper drawer is empty.

Display When Paper Has Run Out

The Paper Select Screen

Paper Supply Indicator

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■ Auto Orientation

Using information, such as the size of the original and zoom ratio, the machine
automatically rotates the image to the most suitable orientation for the selected paper
size.

If the image does not fit onto the paper after it is rotated, the machine will not rotate the
image, and will print it as is, with part of the image cut off.

Even if Auto Orientation is set to 'On', the image is not rotated if the Different Size
Originals, Cover/Sheet Insertion, Staple (Double), Transparency Interleaving, Framing, XY
Zoom, Shift, and Image Repeat modes are set, or a nonstandard paper size is specified.
(See Chapter 9, "Customizing Settings," in the Copying Guide.)

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Using the Touch Panel Display

This section describes the keys that are frequently used on the touch panel display.
Information on how to adjust the brightness of the touch panel display is also
provided.

CAUTION

Press the touch panel display keys gently with your fingers or the edit pen. Do
not press the touch panel display with a pencil, ballpoint pen, or other sharp
objects that can scratch the surface of the touch panel display or break it.

NOTE

Before using the touch panel display, peel off the protective film from the display.

Frequently Used Keys

The following keys on the touch panel display are used frequently:

Press to cancel the mode that you are currently setting, or a mode
that has already been set, on screens other than the Additional
Functions screen. Also, press to close the current mode's setting
screen, and keep the original settings set from the Additional
Functions screen.

Press to confirm the current settings and proceed to the next step
in the procedure.

Press to go back to the previous step in the procedure, without
saving the current settings.

Press to close the current screen.

Press to confirm the current settings of a mode.

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Touch Panel Key Display

When you press a key on the touch panel display, that key is highlighted, and the
corresponding mode is set. When you set certain modes, the characters on some
keys may become grayed out. You cannot press keys that are grayed out. This
means that you cannot set these modes in combination with the presently set
mode.

■ Mode Setting Keys

■ Keys That Indicate When a Mode Is Turned On or Off

Keys that have a right triangle ( ) indicate that those keys have additional screens to set
their functions. If you press a key that does not have a right triangle ( ), it turns that mode
on or off.

State of Keys Description

The Shift mode is not set, and can be
selected.

The Shift mode is set, and can be selected.

(The key is highlighted)

The Shift mode cannot be set in
combination with the presently set mode.

(The characters on the key are grayed out.)

Mode Is Turned Off Mode Is Turned On

(Checked)

(Highlighted)

Keys That Display Additional Settings Keys That Turn Modes On/Off

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Keys that have a colored triangle ( ) in the lower right corner and that appear on screens
for storing settings, are keys that already have settings stored in them.

■ Keys That Display a Drop-Down List

Pressing a key that has a down triangle (▼) to the right of the name of the selection,
displays a drop-down list containing other setting options.

■ Numeric Keys

Anytime the numeric keys icon is displayed on the screen, you can use the numeric keys
on the control panel to enter values.

Settings Are Stored No Settings Are Stored

Before Selection Drop-Down List After Selection

You can enter values using the numeric keys on
the touch panel display or on the control panel.

You can only enter values using the numeric keys
on the control panel.

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Adjusting the Brightness

If the touch panel display is difficult to view, use the display contrast dial on the
control panel to adjust its brightness.

NOTE

To make the touch panel display brighter, turn the dial counterclockwise. To make it
darker, turn the dial clockwise.

Display Contrast

DarkerLighter

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Entering Characters from the Touch Panel Display

For screens that require alphanumeric entries, enter characters using the keys
displayed on the touch panel display, as shown below.

NOTE

When entering characters on the SDL or SSO authentication screen or in MEAP
application functions, the screen you actually see may be different.

Alphanumeric Characters

Example: Enter <Canon>.

1

To enter alphanumeric characters, make sure that
<Alphanum.> is displayed on the entry mode drop-down list.

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2

Enter <Canon>.

To enter uppercase letters, press [Shift].

To enter a space, press [Space].

To move the cursor, press [ ] or [ ].

To enter symbols, press the entry mode drop-down list ➞ select [Symbol] ➞
enter the desired symbols.

The characters you entered are displayed, as shown below.

NOTE

•

If you make a mistake when entering characters, press [ ] or [ ] to position the
cursor ➞ press [Backspace] to delete the characters ➞ enter the correct
characters.

•

To delete all of the characters you have entered, press (Clear).

•

The available entry modes, and the maximum number of characters that you can
enter vary, depending on the type of entries you are making.

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3

When you have entered all characters, press [OK].

Symbols

Example: Enter <é>.

1

Press the entry mode drop-down list ➞ select [Symbol].

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2

Press [▼] or [▲] to display the desired symbol that you want
to enter.

3

Press [é].

To enter a space, press [Space].

To move the cursor, press [ ] or [ ].

To enter alphanumeric characters, press the entry mode drop-down list ➞ select
[Alphanum.] ➞ enter the desired characters.

The characters you entered are displayed, as shown below.

NOTE

•

If you make a mistake when entering characters, press [ ] or [ ] to position the
cursor ➞ press [Backspace] to delete the characters ➞ enter the correct
characters.

•

To delete all of the characters you have entered, press (Clear).

•

The available entry modes, and the maximum number of characters that you can
enter vary, depending on the type of entries you are making.

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4

When you have entered all characters, press [OK].

Values in Inches

If you want to enter values in inches in all modes which require a numeric entry, set
Inch Entry to 'On' in Common Settings (from the Additional Functions screen). (See
"Inch Entry," on p. 4-32.) This enables you to enter values in inches when you press
[Inch] on a screen requiring a numeric entry or measurement.

The following example shows you how to enter 1 1/2" for Original Size in the Zoom
Program mode.

1

Press [1] ➞ [_] ➞ [1] ➞ [/] ➞ [2] using the numeric keys on the
touch panel display.

The entered values are displayed, as shown above.

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NOTE

•

If you make a mistake when entering values, press [C] on the touch panel display
➞ enter the correct values.

•

You can enter only 2, 4, 8, or 16 as the denominator.

•

The value entered in inches is converted to millimeters by the machine each time it
is entered. Thus, there may be a slight difference between the value calculated and
the actual value entered.

•

To enter values in millimeters, press [mm].