Canon BJC-S300, S300 - S 300 Color Inkjet Printer, Color Bubble Jet S300 Quick Start Manual [en, fi]

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S300

™

Color Bubble Jet

™

Printer

Quick Start Guide

Page 4

Canon S300 Color Bubble Jet Printer QuickStart Guide.

CCooppyyrriigghhtt

This manual is copyrighted by Canon U.S.A. Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A. Inc.

DDiissccllaaiimmeerr

Canon U.S.A. Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon S300 Color Bubble Jet Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.

Specifications are subject to change without notice. All print speeds based on draft mode. Print speed will vary depending on system configuration, software,

document complexity, print mode and page coverage.

As an

Energy Star partner, Canon U.S.A. Inc., has determined that this product meets the

Energy Star guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof.

TTrraaddeemmaarrkkss

Canon and BJ are registered trademarks and Bubble Jet and S300 are trademarks of Canon Inc.

Canon U.S.A. Inc. Digital Home and Personal Systems Division 2995 Redhill Avenue Costa Mesa, CA 92626

PRINTED IN THAILAND

Part number 6649A001AA

Page 5

CCoonntteennttss

Chapter 1: Basic Printing

Turning Your Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What Is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Selecting the S300 Printer for Use . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Recommended Paper Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Loading Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cancelling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2: Advanced Print Features

Improving Printed Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adjusting Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adjusting Color Balance, Intensity and Brightness . . . . . . . . . . . . . 12

Changing the Page Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Saving and Recalling Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 3: Printing Maintenance

Monitoring Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Replacing Ink Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing a Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Aligning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 4: Troubleshooting

Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Customer Care Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 5: The BJ Solution Software–Downloading Images

Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing the BJ Solution Software . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Accessing the Online Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Windows Users: Using Your Software . . . . . . . . . . . . . . . . . . . . . . . . .38

Windows Users: Uninstalling the Software . . . . . . . . . . . . . . . . . . . .40

Macintosh Users: Using Your Software . . . . . . . . . . . . . . . . . . . . . . . .40

Macintosh Users: Uninstalling the Software . . . . . . . . . . . . . . . . . . .42

iii

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Appendix

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Registering Your Canon Product . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Limited Warranty—U.S. Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Contents

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CChhaapptteerr 11:: BBaassiicc PPrriinnttiinngg

Congratulations on purchasing your new Canon®S300 Color Bubble Jet™Printer! With this printer, you can print basic business documents in color or black and

white, as well as print on a variety of specialty media, such as Canon High Resolution Paper (ideal for documents that include large numbers of color illustrations), Canon Glossy Photo Paper or Canon Photo Paper Pro (for digital photographs) and Canon Transparencies (for presentations). For a full list of the Canon specialty media that can be used with your S300 printer, see “Specialty Media” on page 3.

This quick start guide describes some of the features of your S300 printer and how to use them. For more information, view and/or print the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM, or use the online help in your printer interface:

While in the printer’s Properties window, press the

FF11

key, or click in the upper right corner then click the feature you want to know more about, or click the button when displayed.

Turn Bubble Help on by selecting

HHeellpp

, then

SShhooww

BBuubbbbllee HHeellpp

Driver features and screen shots described in this guide reflect Windows

98 and may be different for Windows 2000 users.

TTuurrnniinngg YYoouurr PPrriinntteerr OOnn aanndd OOffff

To turn your printer on or off, press the POWER button. The POWER lamp will flash green when warming up or when a print job is being sent to the printer. It will glow a steady (nonflashing) green when the printer is ready for use or when the print job is complete.

If the POWER lamp flashes orange, see “Handling Error Messages” beginning on page 32.

Page 8

Basic Printing

WWhhaatt IIss aa PPrriinntteerr DDrriivveerr??

Most computers require special software to link the software applications you use to create documents or images with your printer. This software, called a printer driver, converts information from the application into a format that the printer can understand. The Canon S300 printer driver also provides other features, such as monitoring the printer’s paper supply and ink levels.

SSeelleeccttiinngg tthhee SS330000 PPrriinntteerr ffoorr UUssee

If the S300 is the only printer connected to your computer, it will automatically be set as the default (main) printer. However, if your computer has access to multiple printers, you can set the S300 as the default printer.

TToo sseett tthhee SS330000 aass tthhee ddeeffaauulltt pprriinntteerr iinn WWiinnddoowwss®::

1. Click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Right-click the Canon S300 printer icon, then click

SSeett aass DDeeffaauulltt

. The Canon S300 printer icon will display a check mark indicating that it is the default printer.

TToo sseelleecctt tthhee SS330000 ffrroomm wwiitthhiinn aa WWiinnddoowwss aapppplliiccaattiioonn::

Even if another printer is set as the default printer, you can still select the Canon S300 for a specific print job from within most Windows applications.

Menus vary between applications. Consult your application user documentation if the Print option is not listed.

1. From the

FFiillee

menu, click

PPrriinntt

2. Select

CCaannoonn SS330000

from the Name drop-down list, then click

OOKK

TToo sseelleecctt tthhee SS330000 iinn MMaacc®OOSS::

1. Click

AAppppllee

, then

CChhoooosseerr

2. Click the

SS330000

printer icon. The S300 will remain the default printer until

another is selected.

Page 9

RReeccoommmmeennddeedd PPaappeerr UUssee

There are two steps recommended for getting the best output for your printed documents:

• Set the printer thickness lever inside the printer cover for the media used.

(See “Load Limit and Paper Thickness Lever Position” on page 4.)

• Select the correct media setting in the printer driver from your computer.

(See “Chapter 2: Advanced Print Features” on page 9.)

GGeenneerraall BBuussiinneessss PPrriinnttiinngg

For everyday paper printing, use plain paper (17 to 28 lb.). Use standard #10 envelopes with your S300 printer.

SSppeecciiaallttyy MMeeddiiaa

For optimum results, Canon recommends that you use genuine Canon media with your S300 printer. Follow the instructions that come with any specialty media on storing, handling and printing.

Specialty media available for use with the S300 include:

• Canon High Resolution Paper

• Canon Transparencies

• Canon Banner Paper

• Canon Glossy Photo Paper

• Canon Photo Paper Pro

• Canon Glossy Photo Cards

• Canon High Gloss Photo Film

• Canon T-Shirt Transfers For instructions on loading and handling specialty media,

see the instructions that come with that media type or see the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM.

Handle media carefully by its edges. Dirt or fingerprints on the print surface will adversely affect print quality.

Basic Printing

Page 10

MMeeddiiaa ttoo AAvvooiidd

Do not use the following types of media with your S300 as they could produce poor quality print images, or jam or damage the printer:

• Paper that is folded, excessively curled, wrinkled or wrapped

• Damp paper

• Excessively thin or thick paper

• Paper with pasted photos, stickers, etc.

• Envelopes with overlapping flaps or self-sealing flaps

• Tractor feed paper, perforated paper or 3-hole punched paper, or paper with any type of attached fasteners, ribbons, etc.

LLooaaddiinngg PPaappeerr aanndd OOtthheerr MMeeddiiaa

LLooaadd LLiimmiitt aanndd PPaappeerr TThhiicckknneessss LLeevveerr PPoossiittiioonn

Basic Printing

PPaappeerr TThhiicckknneessss

LLeevveerr PPoossiittiioonn

up to to 100 sheets (17 lb.)

High Resolution Paper

Photo Paper Pro

Photo Paper Pro (4 x 6)

High Gloss Photo Film

Glossy Photo Paper

Glossy Photo Cards

Transparencies

#10 envelopes

Banner paper

T-Shirt Transfers

MMeeddiiaa TTyyppee PPaappeerr RReesstt LLooaadd LLiimmiitt

Plain paper Left

up to 10 sheets Left

up to 80 sheets Left

Left

up to 20 sheets Left

1 sheet

1 sheet Left

up to 20 sheets Left

up to 30 sheets

up to 10 envelopes

1 sheet (print up to 6 connected sheets)

1 sheet

Left

Right

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The S300 can print on paper ranging from standard copier paper (usually 17–28 lb.) to specialty media paper and envelopes.

The paper thickness lever is located inside the front cover, on the printhead holder. It controls the paper feed for the type and weight of the media on which you are printing.

For envelopes (see “To load envelopes” on page 6), banners and T-Shirt Transfers.

For regular paper and other media with a left position in the table (see “Load Limit and Paper Thickness Lever Position” on page 4).

Use the chart on the previous page to ensure that the paper thickness lever is set correctly for the type of media you are using.

TToo llooaadd ppaappeerr oorr ootthheerr mmeeddiiaa::

1. Make sure the paper thickness lever is

set correctly for the media used.

2. Slide the paper guide completely to the left.

3. Fan the edges of the sheets to remove

static cling and avoid paper jams, then tap the edges of the stack against a flat surface so the stack is aligned.

4. Insert the media into the paper rest,

with the print side facing up.

Some papers, especially specialty media, have specific sides for printing. The print side is usually the glossier side or the brighter white side. When using specialty media, do not touch the print side.

5. Slide the paper guide to the edge of the media until it is firmly in place.

You can load up to 100 sheets of plain (17 lb.) paper or 80 sheets of Canon High Resolution Paper in the paper rest at one time. Never load the paper above the load limit mark.

Basic Printing

Print side

Load limit mark

Page 12

TToo llooaadd eennvveellooppeess::

1. Open the front cover and set the paper thickness lever to the envelope mark. Close the cover.

2. Slide the paper feed guide to the left.

3. Press down on the corners and sides of the envelopes to make them as flat as possible by expelling all of the air.

To avoid paper jams, make sure envelopes are flat before you load them into the paper tray.

Make sure that none of the flaps overlap. If the envelope edges are not flat, crease them with the side of a pen.

Do not allow more than 10 envelopes to stack on the paper output tray.

4. With the address side facing up and pointed in the direction shown in the illustration, align the stack with the right side of the paper rest, then insert the stack into the printer.

5. Slide the paper guide to the edge of the envelopes until it is firmly in place.

When printing envelopes, be sure to select

EEnnvveellooppee

as the Media Type on the Main tab of the Properties window. For more information, see page 9 (Windows) or page 10 (Mac OS) of this guide, or refer to the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM.

Basic Printing

Flap side of envelope faces down

Page 13

CCaanncceelllliinngg aa PPrriinntt JJoobb

There are several ways to cancel a print job in progress:

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm tthhee pprriinntteerr::

While a job is printing, press the

RREESSUUMMEE//CCAANNCCEELL button on the printer. The print job will be cancelled and the paper ejected.

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm tthhee BBJJ SSttaattuuss MMoonniittoorr::

The BJ Status Monitor launches automatically when data is sent to the printer.

1. Click the

CCaannoonn BBJJ SSttaattuuss MMoonniittoorr

icon on

the Task Bar.

2. Click

CCaanncceell PPrriinnttiinngg

The print job will be cancelled and the paper ejected.

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm WWiinnddoowwss::

1. Click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Double-click

CCaannoonn SS330000,,

click the print job, then press the

DDeelleettee

key.

The print job will be cancelled and the paper ejected.

TToo ccaanncceell aa pprriinntt jjoobb iinn MMaacc OOSS wwhheenn uussiinngg ffoorreeggrroouunndd pprriinnttiinngg::

On your keyboard, press the Apple

™

CCoommmmaanndd

key ( ) and the period key ( . )

at the same time. The print job will be cancelled and the paper ejected.

Basic Printing

RESUME/CANCEL button

Page 14

TToo ccaanncceell aa pprriinntt jjoobb iinn MMaacc OOSS wwhheenn bbaacckkggrroouunnddiinngg iiss eennaabblleedd::

1. While a job is printing, go to the BJ Print Monitor window (click

FFiinnddeerr

, then

BBJJ PPrriinntt MMoonniittoorr

2. Highlight the job to be cancelled.

3. Click the

SSttoopp PPrriinnttiinngg

icon in the Print Queue dialog box.

The print job will be cancelled and the paper ejected.

Basic Printing

Page 15

CChhaapptteerr 22:: AAddvvaanncceedd PPrriinntt FFeeaattuurreess

IImmpprroovviinngg PPrriinntteedd IImmaaggeess

Two important factors control the quality and output of your printed images:

PPaappeerr aanndd IInnkk

Using recommended paper or specialty media for printing graphic images or photographs can significantly improve the quality of your printout. (See “Recommended Paper Use” on page 3.) Also, always use the specific Canon inks for your S300 printer, as noted on the inside back cover.

PPrriinntteerr DDrriivveerr SSeettttiinnggss

There is a variety of settings you can use to enhance the quality of the print, the colors and the way in which the document comes out of the printer.

AAddjjuussttiinngg PPrriinntt QQuuaalliittyy

Two of the features that affect the appearance and quality of your printed documents can be controlled with the printer driver.

MMeeddiiaa TTyyppee

The S300 automatically adjusts printer settings to improve print quality based on the media type (plain paper, Glossy Photo Paper, etc.) you select.

PPrriinntt QQuuaalliittyy

When you select a media type, print quality is automatically

set for that media. You can change print quality settings if desired.

TToo mmaannuuaallllyy aaddjjuusstt pprriinntt qquuaalliittyy sseettttiinnggss iinn WWiinnddoowwss::

1. From an application

FFiillee

menu, select

PPrriinntt

2. With

CCaannoonn SS330000

as the selected printer, click

PPrrooppeerrttiieess

. The S300

Properties window will open to the Main tab.

3. Select the appropriate

MMeeddiiaa TTyyppee

from the drop-down menu.

Page 16

Advanced Print Features

1100

4. Each media type has a default quality, but you can select a different

PPrriinntt QQuuaalliittyy

HHiigghh

For high quality when

printing a color document. SSttaannddaarrdd

For high quality when

printing text. DDrraafftt

For high speed when printing

text drafts. CCuussttoomm

Allows for more precise control.

If you select

CCuussttoomm

, the Set button becomes active. Click

SSeett

to open the

Set Print Quality dialog box. There are two features you can control:

PPrriinntt QQuuaalliittyy

The printer driver provides five settings for custom print quality, ranging from

FFaasstt at the far left (which means faster printing and less ink) to FFiinnee

HHaallffttoonniinngg

This controls the

pattern in which the ink is laid down during printing for graphic images.

5. When done, click

OOKK

TToo mmaannuuaallllyy aaddjjuusstt pprriinntt qquuaalliittyy sseettttiinnggss iinn MMaacc OOSS::

1. Make sure that the

SS330000

is the selected printer (from the

AAppppllee

menu, select

CChhoooosseerr

, then

SS330000

2. Select a media type from the

MMeeddiiaa TTyyppee

drop-down menu.

3. From an application

FFiillee

menu, click

PPrriinntt

4. Click the

MMaannuuaall

print mode icon,

then click the

DDeettaaiillss

button. The Detailed Setting dialog box will open. Make sure

QQuuaalliittyy

is selected.

Page 17

5. Click and drag the

PPrriinntt QQuuaalliittyy

slide bar to select your preferred output quality.

6. When done, click

OOKK

, then

PPrriinntt

TToo sseelleecctt bbeesstt pprriinntt qquuaalliittyy wwiitthh tthhee PPrriinntt AAddvviissoorr wwiizzaarrdd::

Print Advisor is a wizard that helps you select the most optimum media type and print quality for your print job.

1. From an application

FFiillee

menu,

select

PPrriinntt

2. With

CCaannoonn SS330000

as the selected

printer, click

PPrrooppeerrttiieess

. The S300 Properties window will open to the Main tab.

3. Click the

PPrriinntt AAddvviissoorr

button. The

wizard dialog box will open.

4. Follow the on-screen instructions to select the optimum output type, media and settings for your print job.

5. Click

OOKK

to save the setting and close the S300 Properties window.

TToo aauuttoommaattiiccaallllyy mmaakkee iimmaaggeess mmoorree ssmmooootthh iinn WWiinnddoowwss::

Image Optimizer smoothes jagged edges formed when enlarging a photo or graphic from its original size. It is most effective when used with lowresolution images.

1. From an application

FFiillee

menu,

select

PPrriinntt

2. With

CCaannoonn SS330000

as the selected

printer, click

PPrrooppeerrttiieess

Advanced Print Features

1111

Page 18

3. Click the

EEffffeeccttss

tab, then click the

IImmaaggee OOppttiimmiizzeerr

check box.

4. Click

OOKK

to save this setting and close the S300 Properties window.

AAddjjuussttiinngg CCoolloorr BBaallaannccee,, IInntteennssiittyy aanndd BBrriigghhttnneessss

You can enhance color printing by adjusting the color balance, intensity (saturation) and brightness.

For more information on these settings, see the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM, or access the online help (press

FF11

or click in Windows; turn on Bubble Help

in Mac) while in the printer driver interface.

TToo mmaannuuaallllyy aaddjjuusstt ccoolloorr sseettttiinnggss iinn WWiinnddoowwss::

1. From an application

FFiillee

menu,

select

PPrriinntt

2. With

CCaannoonn SS330000

as the

selected printer, click

PPrrooppeerrttiieess

3. On the

MMaaiinn

tab, under

CCoolloorr

AAddjjuussttmmeenntt

, select

MMaannuuaall

. The

Set button will become active.

4. Click

SSeett

, and the Manual Color

Adjustment dialog box will open.

To print in black only, check the GGrraayyssccaallee PPrriinnttiinngg

box. This will convert color images to grayscale when printing, without changing the original colors in the document.

5. Click and drag the

CCoolloorr BBaallaannccee

slide bar for each color to adjust the color settings. The results will preview.

6. Click and drag the

IInntteennssiittyy

slide bar to change the intensity (saturation) for the image. The results will preview.

IImmaaggee CCoolloorr MMaannaaggeemmeenntt ((IICCMM))

is a

feature that automatically adjusts the

Advanced Print Features

1122

Page 19

image colors.

To use ICM for automatic color adjustment, click the

EEnnaabbllee

IICCMM

check box. All other features on this tab (except Intensity)

will become inactive.

8. Under

PPrriinntt TTyyppee

, select

PPhhoottoo

when printing photographs. This allows for a

wider range of tones. Set to

GGrraapphhiicc

when printing graphic images for

crisper, cleaner graphic images.

9. Select a

BBrriigghhttnneessss

setting to determine how light or dark the image will

appear when printed.

10. When done, click

OOKK

TToo mmaannuuaallllyy aaddjjuusstt ccoolloorr sseettttiinnggss iinn MMaacc OOSS::

1. Make sure that the

SS330000

is the selected printer. (From the

AAppppllee

menu,

select

CChhoooosseerr

, then

SS330000

2. From an application

FFiillee

menu, click

PPrriinntt

3. Click the

MMaannuuaall

print mode icon,

then click

DDeettaaiillss

4. Click the

CCoolloorr

icon.

5. Adjust the

CCoolloorr CCoorrrreeccttiioonn, PPrriinntt TTyyppee

GGaammmmaa CCoorrrreeccttiioonn, CCoolloorr BBaallaannccee

and

IInntteennssiittyy

settings for your image.

6. When done, click

OOKK

, then

PPrriinntt

TToo aauuttoommaattiiccaallllyy ooppttiimmiizzee tthhee iimmaaggee iinn WWiinnddoowwss::

Photo Optimizer PRO automatically adjusts a photographic image created with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing.

1. From an application

FFiillee

menu, select

PPrriinntt

2. With

CCaannoonn SS330000

as the selected printer, click

PPrrooppeerrttiieess

3. Select the

EEffffeeccttss

tab.

4. Click to check the

PPhhoottoo OOppttiimmiizzeerr PPRROO

check box.

Advanced Print Features

1133

Page 20

When

PPhhoottoo OOppttiimmiizzeerr PPRROO

is checked, the

AAppppllyy

TThhrroouugghhoouutt PPaaggee

option becomes active. If this box is left unchecked, the S300 will optimize each image individually. If checked, all images will be automatically corrected with the same settings.

5. When done, click

OOKK

CChhaannggiinngg tthhee PPaaggee SSeettuupp

You can change how the image is printed without affecting the original image file.

TToo cchhaannggee ppaaggee sseettuupp iinn WWiinnddoowwss::

1. From an application

FFiillee

menu, select

PPrriinntt

2. With

CCaannoonn SS330000

as the selected printer, click

PPrrooppeerrttiieess

3. Click the

PPaaggee SSeettuupp

tab.

4. From this tab, you can change the following options: PPaaggee SSiizzee

Defaults to the page size set in the original document, but can

be changed. OOrriieennttaattiioonn

Lets you select either portrait or landscape orientation.

PPrriinntteerr PPaappeerr SSiizzee

The page size used by the printer. This defaults to match the page size. However, a different printer paper size can be selected if a Printing Type other than normal is selected (see below).

Advanced Print Features

1144

Page 21

PPrriinnttiinngg TTyyppee

Defaults to Normal-size Printing. Click the drop-down arrow

to select a different

PPrriinnttiinngg TTyyppee

FFiitt ttoo PPaaggee PPrriinnttiinngg

(Windows 2000 only) This option automatically

rescales the image to fit into a specified page size. SSccaalleedd PPrriinnttiinngg

With this option you can set the scale of the printed

image down to 20% or up to 400% of the original. PPaaggee LLaayyoouutt PPrriinnttiinngg

Lets you set the number of pages to print on a

single sheet. Click

SSppeecciiffyy

to set the number of pages to a sheet of paper (1 to 16), the print order for those pages (left to right or right to left) and whether you want to print a border around each page.

PPoosstteerr PPrriinnttiinngg

Lets you print an oversized image on multiple pages that

can then be manually joined together. Click

SSppeecciiffyy

to set the image

divisions (how many tiles the image will break up into). BBaannnneerr PPrriinnttiinngg

Used for printing banners on special banner paper.

5. When done, click

OOKK

For more feature descriptions, see the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM or access the online help.

TToo cchhaannggee ppaaggee sseettuupp iinn MMaacc OOSS::

1. Make sure that

SS330000

is the

selected printer (from the

AAppppllee

menu, select

CChhoooosseerr

, then

SS330000

2. From an application

FFiillee

menu,

click

PPaaggee SSeettuupp

. The Page

Setup dialog box will open.

3. From this dialog box, you can change the following:

• Select a paper size from the

PPaappeerr SSiizzee

drop-down list. (If printing a

banner, click to check the

BBaannnneerr PPrriinnttiinngg

check box, then follow the on-

screen instructions.)

• Set a

SSccaallee

percentage value between 50% and 200% to print the image

in a size different from the original document.

• Click an

OOrriieennttaattiioonn

icon to change the page orientation.

Advanced Print Features

1155

Page 22

4. To save these settings for the next print job, click the

SSaavvee SSeettttiinnggss

check

box.

5. When done, click

PPrriinntt

TToo cchhaannggee ppaaggee llaayyoouutt aanndd pprriinntt oorrddeerr iinn MMaacc OOSS::

1. Make sure that

SS330000

is the selected

printer (from the

AAppppllee

menu, select

CChhoooosseerr

, then

SS330000

2. From an application

FFiillee

menu, click

PPrriinntt

. The Print window will appear.

3. Click

OOppttiioonnss

. The Options dialog

box will open.

4. From the Options dialog box, you can enter or change the following:

• To print in reverse order,

check the

PPrriinntt iinn rreevveerrssee

oorrddeerr

box.

• If you are printing more

than one copy, check the PPrriinntt ccoollllaatteedd ppaaggeess

box to collate each copy instead of printing all of page 1, then all of page 2, etc.

• Under

LLaayyoouutt

, click the drop-down arrow to change the number of pages

to print on a sheet (1 Page up to 16 Page).

• If the page layout is other than 1 Page, you can select a different

PPaaggee

OOrrddeerr

specific to the selected page layout.

• If the page layout is other than 1 Page/Sheet Printing, you can also select whether to print a

BBoorrddeerr

around each page.

5. When done, click

OOKK

, then

PPrriinntt

For more information on printer driver features, see the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM, or use the Mac Bubble Help.

Advanced Print Features

1166

Page 23

SSaavviinngg aanndd RReeccaalllliinngg DDrriivveerr SSeettttiinnggss

When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name these settings for future use on other similar print jobs.

TToo ssaavvee ddrriivveerr sseettttiinnggss iinn WWiinnddoowwss::

1. From an application

FFiillee

menu, select

PPrriinntt

2. With

CCaannoonn SS330000

as the selected printer, click

PPrrooppeerrttiieess

3. Make the desired printer driver setting changes.

4. Without exiting the Properties window, select the

PPrrooffiilleess

tab.

5. Click

AAdddd ttoo PPrrooffiilleess

, then type a name for your settings in the

NNaammee

field. You can also select an icon for this profile.

6. Type a description of your settings.

7. Click

SSaavvee

TToo ssaavvee ddrriivveerr sseettttiinnggss iinn MMaacc OOSS::

1. From an application

FFiillee

menu, select

PPrriinntt

. The Print window will appear.

2. Make the desired printer driver setting changes.

3. From the Print window, click

AAppppllyy

. The

4. Click

AAppppllyy

again, then type a name for the

settings.

5. Click

OOKK

. The Register Settings window will

reappear.

Advanced Print Features

1177

Page 24

To save the new settings as your default settings for the Manual icon, click the name in the

SSeettttiinnggss

list, then click

DDeeffaauulltt

See the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM for instructions on removing manual settings and restoring default settings.

6. When done, click

CClloossee

TToo rreettrriieevvee aa ssaavveedd sseettttiinngg pprrooffiillee iinn WWiinnddoowwss::

1. From an application

FFiillee

menu, select

PPrriinntt

2. With

CCaannoonn SS330000

as the selected printer, click PPrrooppeerrttiieess

3. Select the

PPrrooffiilleess

tab.

4. Highlight the saved setting profile you want to use.

5. Click

RReettrriieevvee ffrroomm PPrrooffiilleess

then click

OOKK

to confirm the profile change. The profile settings will become active.

6. Click

OOKK

again to close the

window.

TToo rreeccaallll ddrriivveerr sseettttiinnggss iinn MMaacc OOSS::

1. From an application

FFiillee

menu, select

PPrriinntt

2. Click

AAppppllyy

, then select the name of your saved settings.

3. Click

DDeeffaauullttss

, then

OOKK

4. Click

IImmppoorrtt

, then

CClloossee

Advanced Print Features

1188

Page 25

CChhaapptteerr 33:: PPrriinnttiinngg MMaaiinntteennaannccee

MMoonniittoorriinngg IInnkk LLeevveellss

The print driver allows you to monitor the level of ink in each ink tank, with a low ink warning that notifies you when ink runs low during printing.

For this feature to accurately report ink levels, you must enable the low ink warning and reset the ink counter when a new ink tank is installed.

Do not reset the ink tank counter for an ink tank that is already in

use. To do so will give an inaccurate report of ink levels. Turning on

the low ink warning feature automatically activates the ink

counters, so it is best to enable the low ink warning feature either

when you first set up your printer or when replacing one or both

ink tanks.

TToo eennaabbllee llooww iinnkk wwaarrnniinngg iinn WWiinnddoowwss::

1. With the printer on, click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Right-click the

CCaannoonn SS330000

icon, then select

PPrrooppeerrttiieess

3. Select the

MMaaiinntteennaannccee

tab, then click the

LLooww IInnkk WWaarrnniinngg SSeettttiinngg

icon.

4. Click to check

DDiissppllaayy llooww iinnkk wwaarrnniinngg

, and click

SSeenndd

5. If you have just installed one or both ink tanks, reset the ink counter for the

new tank(s). See “To reset the ink counter in Windows” on page 22.

TToo eennaabbllee llooww iinnkk wwaarrnniinngg iinn MMaacc OOSS::

1. With the printer on, click

PPaaggee SSeettuupp

from the

FFiillee

menu.

2. Click

UUttiilliittiieess

to open the

PPrriinntteerr UUttiilliittyy

dialog box.

1199

Page 26

Printing Maintenance

2200

3. Select

LLooww IInnkk WWaarrnniinngg

from the drop-down menu, then click the

RReemmaaiinniinngg

iinnkk lleevveell sseettttiinngg

icon.

4. Click to check

DDiissppllaayy llooww iinnkk wwaarrnniinngg

, then click

SSeenndd

5. If you have just installed one or both ink tanks, reset the ink counter for the new tank(s). See “To reset the ink counter in Mac OS” on page 22.

TToo cchheecckk iinnkk lleevveellss iinn WWiinnddoowwss::

1. With the printer on, click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Right-click the

CCaannoonn SS330000

icon, then select

PPrrooppeerrttiieess

3. Select the

MMaaiinntteennaannccee

tab, then click

SSttaarrtt SSttaattuuss MMoonniittoorr

. The BJ Status

Monitor will appear. The Printer Status tab displays the ink levels for each tank. The following

icons may appear above the ink tanks on the BJ Status Monitor:

Ink low. Replace ink tank as soon as possible.

The ink tank level may not be synchronized with its ink counter. For information on how to synchronize ink levels and counters, see “To

reset the ink counter in Windows” on page 22

TToo cchheecckk iinnkk lleevveellss iinn MMaacc OOSS::

If backgrounding is enabled and the low ink warning is turned on, the BJ Status Dialog will display ink levels while printing.

By default,

BBaacckkggrroouunnddiinnggisOOffff

1. Select

CChhoooosseerr

from the

AAppppllee

menu.

2. Set

BBaacckkggrroouunnddiinngg

OOnn

3. When a job is printing, note the ink level on the BJ Status Dialog. The

IInnkk LLeevveell

icons display the ink levels for each tank. The following icons

may appear at the upper right corner of an icon:

Page 27

Ink low. Replace ink tank as soon as possible.

The ink tank level may not be synchronized with its ink counter. For information on how to synchronize ink levels and counters, see “

To reset the ink counter in Windows” on

page 22

RReeppllaacciinngg IInnkk TTaannkkss

TToo rreeppllaaccee aann eemmppttyy iinnkk ttaannkk::

1. With the printer on, open the front cover. The printhead holder will

automatically move to the center.

2. Pull the tab on the front of the empty ink tank toward you to release, then

remove and discard the empty tank.

3. Remove the new ink tank from its package.

To avoid spilling ink, do not touch the bottom of the tank once you have removed the protective cap.

4. Align the new ink tank with the correct slot, then

gently insert it.

Do not force an ink tank into the printhead. If the ink tank does not go in smoothly, realign it, then try again.

5. Press down on the ink tank until it clicks into

place.

6. Close the front cover.

Remember to reset the ink counter after replacing an ink tank.

Printing Maintenance

2211

Page 28

TToo rreesseett tthhee iinnkk ccoouunntteerr iinn WWiinnddoowwss::

1. With the printer on, click SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Right-click the

CCaannoonn SS330000

icon, then select

PPrrooppeerrttiieess

3. Select the

MMaaiinntteennaannccee

tab,

then click the

IInnkk CCoouunntteerr

RReesseett

icon.

4. Select the newly installed ink tank, then click

EExxeeccuuttee

If you are setting

up your printer for the first time, perform this step for each ink tank.

TToo rreesseett tthhee iinnkk ccoouunntteerr iinn MMaacc OOSS::

1. With the printer on, click

PPaaggee SSeettuupp

from the

FFiillee

menu.

2. Click

UUttiilliittiieess

to open the

PPrriinntteerr UUttiilliittyy

dialog box.

3. Select

RReemmaaiinniinngg iinnkk lleevveell sseettttiinngg

from the drop-down menu, then click the

IInnkk CCoouunntteerr RReesseett

icon.

4. Select the newly installed ink tank, then click

EExxeeccuuttee

If you are setting up your printer for the first time, perform this step for each ink tank.

PPrriinnttiinngg aa NNoozzzzllee CChheecckk PPaatttteerrnn

The printhead discharges ink through nozzles—tiny openings from which the ink is sprayed. Printing a nozzle check pattern can help determine if your printhead needs alignment or cleaning.

If faded or streaked colors and text appear on your output when you print, some of the nozzles may be clogged. You can check for this problem by printing a nozzle check pattern.

Printing Maintenance

2222

Page 29

TToo pprriinntt aa nnoozzzzllee cchheecckk ppaatttteerrnn iinn WWiinnddoowwss::

1. Make sure the printer is on and paper loaded.

2. Click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

3. Right-click the

CCaannoonn SS330000

printer icon, then select

PPrrooppeerrttiieess

4. Click the

MMaaiinntteennaannccee

tab,

then click the

NNoozzzzllee CChheecckk

button.

5. Click

OOKK

to start the nozzle test. The nozzle test pattern will print.

6. Examine the printout to determine the next action:

• Lines missing in the

printout indicate that the printhead requires cleaning. See “Cleaning the Printhead” on page 24.

• Uneven patterns indicate that the printhead needs to be aligned. See

“Aligning the Printhead” on page 25.

TToo pprriinntt aa nnoozzzzllee cchheecckk ppaatttteerrnn iinn MMaacc OOSS::

1. Make sure the printer is on and paper loaded.

2. In a software application, click

FFiillee

, then

PPaaggee SSeettuupp

3. Click

UUttiilliittiieess

. The Canon S300 Printer

Utility window will appear.

4. Select

TTeesstt PPrriinntt

from the drop-down

menu.

5. Click the

NNoozzzzllee CChheecckk

button. When

prompted, click

OOKK

. The nozzle test

pattern will print.

6. When done, click

CClloossee

7. Examine the printout to determine the next action:

Printing Maintenance

2233

Page 30

• Lines missing in the printout indicate that the printhead requires cleaning. See “Cleaning the Printhead” below.

• Uneven patterns indicate that the printhead needs to be aligned. See “Aligning the Printhead” on page 25.

CClleeaanniinngg tthhee PPrriinntthheeaadd

If your printed output appears faded, streaked or scratchy, the printhead may need to be cleaned or aligned.

Printhead cleaning consumes ink. Avoid unnecessary cleaning.

TToo cclleeaann tthhee pprriinntthheeaadd iinn WWiinnddoowwss::

1. With the printer on, click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Right-click the

CCaannoonn SS330000 printer icon, then select PPrrooppeerrttiieess

3. Click the

MMaaiinntteennaannccee

tab,

then click the

CClleeaanniinngg

icon. Select the nozzles to be cleaned, then click

EExxeeccuuttee

Maintenance tab appearance and procedures may vary for Windows

2000. Follow the

instructions when prompted.

4. After the cleaning, print a nozzle check pattern to check the results. See “Printing a Nozzle Check Pattern” on page 22.

5. If there is no change in the nozzle check pattern after cleaning, perform a printhead deep cleaning by clicking the

DDeeeepp CClleeaanniinngg

icon on the Maintenance tab. When finished, print a nozzle check pattern to verify that the printhead is clean.

If the printhead is still not clean after deep cleaning, contact the Customer Care Center.

Printing Maintenance

2244

Page 31

TToo cclleeaann tthhee pprriinntthheeaadd iinn MMaacc OOSS::

1. Make sure the printer is on.

2. In a software application, click

FFiillee

, then

PPaaggee SSeettuupp

3. Click

UUttiilliittiieess

. The Canon S300 Printer Utility window will appear.

4. Select

CClleeaanniinngg

from the drop-down

menu, then click the

CClleeaanniinngg

icon.

5. Select the nozzles to be cleaned, then

click

OOKK

. The printer will clean the

printhead.

6. After the cleaning, print a nozzle check

pattern to check the results. See “Printing a Nozzle Check Pattern” on page 22.

7. If there is no change in the nozzle check pattern after cleaning, perform a

printhead deep cleaning by choosing

CClleeaanniinngg

from the drop-down menu

and clicking the

DDeeeepp CClleeaanniinngg

icon. When finished, print a nozzle check

pattern to verify that the printhead is clean.

If the printhead is still not clean after deep cleaning, contact the Customer Care Center.

AAlliiggnniinngg tthhee PPrriinntthheeaadd

Sometimes printed output can be faded or unclear because the printhead needs to be aligned.

TToo aalliiggnn tthhee pprriinntthheeaadd iinn WWiinnddoowwss::

1. Make sure the printer is on

and paper is loaded.

2. Click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

3. Right-click the

CCaannoonn SS330000 printer icon, then select PPrrooppeerrttiieess

Printing Maintenance

2255

Page 32

4. Click the

MMaaiinntteennaannccee

tab, then click the

PPrriinntt HHeeaadd AAlliiggnnmmeenntt

icon.

5. When asked to start printhead alignment, click

OOKK

6. Follow the on-screen instructions to complete printhead alignment. The Maintenance tab and procedures may vary for Windows

2000. Follow the instructions when prompted.

7. When printhead alignment is complete, click

OOKK

to close the window.

TToo aalliiggnn tthhee pprriinntthheeaadd iinn MMaacc OOSS::

1. Make sure the printer is on and paper

loaded.

2. From the

FFiillee

menu in a software

application, click

PPaaggee SSeettuupp

3. Click

UUttiilliittiieess

. The Canon S300 Printer

Utility window will appear.

4. Select

TTeesstt PPrriinntt

from the drop-down

menu, then click the

PPrriinntt HHeeaadd

AAlliiggnnmmeenntt

icon.

5. Follow the on-screen instructions to complete printhead alignment.

6. After each printhead alignment pattern check, click

SSeenndd

7. When printhead alignment is complete, click

CClloossee

Printing Maintenance

2266

Page 33

CChhaapptteerr 44:: TTrroouubblleesshhoooottiinngg

TTiippss ffoorr TTrroouubblleesshhoooottiinngg

Troubleshooting usually falls into one of the following categories:

IInnssttaallllaattiioonn

The printer driver will not install properly.

PPrriinntteerr HHaarrddwwaarree

The printer is not working or not working as expected.

PPrriinntteedd OOuuttppuutt

The printed output is not coming out as expected.

EErrrroorr MMeessssaaggee You are getting an error message from the software (displayed on the screen) or the printer (indicated by a flashing lamp).

CCuussttoommeerr CCaarree CCeenntteerr Canon offers a full range of customer technical support options.

If you encounter difficulties during installation or operation of your Canon S300 printer, quickly scan all topics until you find a description that approximates your difficulty. Go through the related solutions until you find one that works.

TTrroouubblleesshhoooottiinngg IInnssttaallllaattiioonn

Try ThisPossible CauseProblem

Cannot install the printer driver

Procedure not followed correctly

See “Installing the Printer Driver” on page 43.

2277

Page 34

Troubleshooting

Problem

Possible Cause

Try This

Always uninstall the previous version of the printer driver before installing the new version. See “Uninstalling the Printer Driver” on page 45.

Previous or same printer driver version already installed

Other applications running in the background

Other open applications on your computer can interfere with the installation routine. Close all open software applications before reinstalling the printer driver. See “Installing the Printer Driver” on page 43.

Installation not starting automatically when CD is inserted into drive

IINNDDOOWWSS

If printer driver installation did not start automatically when you loaded the CD-ROM:

1. Double-click

MMyy CCoommppuutteerr

on the Windows desktop,

then double-click the

CCDD--RROOMM ddrriivvee

2. Double-click

mmsseettuupp..eexxee

If you install the printer driver by clicking

SSttaarrtt

, then

RRuunn

, specify the correct CD-ROM drive and file name

(

xx::\\mmsseettuupp..eexxee

, where

is the CD-ROM drive).

AACC

OOSS

Double-click the

CCDD--RROOMM

icon on your desktop.

CD-ROM drive not specified

Normally, after you insert the S300 CD-ROM, the setup window displays automatically. If it does not:

IINNDDOOWWSS

1. Double-click

MMyy CCoommppuutteerr

on the Windows desktop, then

double-click the

CCDD--RROOMM ddrriivvee

2. Double-click

mmsseettuupp..eexxee

AACC

OOSS

Double-click the

CCDD--RROOMM

icon on your desktop.

CD-ROM drive not working properly

IINNDDOOWWSS

Use Windows Explorer to confirm that the CD-ROM is operating normally:

1. From the desktop, double-click

MMyy CCoommppuutteerr

, then

CCDD--RROOMM

2. If the files do not appear, refer to your Windows documentation for more information.

AACC

OOSS

Open the

AAppppllee SSyysstteemm PPrrooffiilleerr

, click

DDeevviicceess

and

VVoolluummeess

then open the CD-ROM.

Cannot install the printer driver

(continued)

2288

Page 35

Try This

Troubleshooting

2299

Possible CauseProblem

Cannot install the printer driver

(continued)

Computer cannot detect a printer port

Verify that the USB cable is connected to both your printer and your computer, and that the connection is secure.

Verify that the computer is turned on and the POWER lamp is a steady (non-flashing) green.

If this does not solve the problem, exit the installation procedure, turn off the printer, restart the computer and reinstall the software. The installer will prompt you when to turn the printer back on.

Problem

Possible Cause

Try This

Paper jams in the printer

Media jammed during paper feed

1. Gently pull the jammed paper out of the sheet feeder or the output slot, whichever is easier.

If the paper tears and some is left in the printer, turn the printer off, open the front cover, and remove the pieces. Close the front cover and turn the printer back on. Your print job data will be lost, and you will need to print the job again.

If you cannot reach or remove the torn paper, do not attempt to disassemble the printer yourself. Contact the Customer Care Center.

2. Reload paper into the paper rest, then press the RESUME/CANCEL button on the printer.

Use a standard paper size whenever possible to prevent jams.

Printer is not responding

Power cord not securely connected

Verify that the power cord is securely connected to the printer and plugged into a working outlet.

Printer is not set as default, is not turned on, or is not ready

Verify that the Canon S300 printer is the default printer. Verify that the printer is on. If the POWER lamp is off, press the

POWER button. The lamp will flash green as the printer warms up, then go to a steady (no flash) green when the printer is ready.

If the POWER lamp flashes orange, or green and orange alternately, see “Handling Error Messages” on page 32.

Printer/computer incorrectly connected

Ensure the printer is securely connected to the computer by reconnecting the printer cable to the computer port.

TTrroouubblleesshhoooottiinngg PPrriinntteerr HHaarrddwwaarree

Printer driver is not selected

Verify that the S300 is the selected printer. See “Selecting the S300 Printer for Use” on page 2.

Page 36

Troubleshooting

3300

Printer is not responding

(continued)

Problem Possible Cause Try This

Computer and/or printer needs to be reset

Reboot the computer and/or reset the printer.

1. To reboot the computer, close all open applications, then restart.

2. To reset the printer, turn it off, then on again.

Ink tanks are not seated properly

Printer tried to print but no ink on paper

Check that the ink tanks have been firmly seated in the printhead, and reseat the ink tanks if necessary. See “Replacing Ink Tanks” on page 21.

Printhead clogged/not working properly

Verify that the printhead is working properly. See “Printing a Nozzle Check Pattern” on page 22 or “Cleaning the Printhead” on page 24.

If necessary, perform multiple printhead cleanings. If print quality does not improve, try deep cleaning. Perform printhead deep cleaning from the printer driver.

If the problem persists, contact the Customer Care Center.

Problem Possible Cause

Try This

Printed output is faded/colors are incorrect

Printhead is clogged/ink tank needs replacing

1. Print a nozzle check pattern to determine if the print head nozzles are clogged. See “Printing A Nozzle Check Pattern” on page 22.

2. If the nozzles are clogged, you will need to clean the printhead. See “Cleaning the Printhead” on page 24.

3. If print quality does not improve, try deep cleaning the printhead. Perform printhead deep cleaning from the printer driver.

4. Replace one or both ink tanks. See “Replacing InkTanks” on page

21.

If the problem persists, contact the Customer Care Center.

TTrroouubblleesshhoooottiinngg PPrriinntteedd OOuuttppuutt

Faulty cable Replace the printer cable.

Ink tanks may need to be replaced

One or both ink tanks may be low. See “Monitoring Ink Levels” on page 19.

If necessary, replace the ink tanks. See “Replacing Ink Tanks” on page 21.

Incorrect Color Adjustment setting

IINNDDOOWWSS

1. On the

MMaaiinn

tab of the S300 Properties window, confirm

that Color Adjustment is set to

AAuuttoo

2. If

MMaannuuaall

is set, click the

DDeeffaauullttss

button on the Manual

Color Adjustment window.

Page 37

Troubleshooting

3311

Try ThisProblem Possible Cause

Printed output is faded/colors are incorrect (continued)

Print Mode is improperly set

AACC

OOSS

In the Print dialog box, select the appropriate

PPrriinntt MMooddee

setting.

Incorrect media type

IINNDDOOWWSS

On the

MMaaiinn

tab of the S300 Properties window, confirm that

the

MMeeddiiaa TTyyppee

selected matches the paper loaded.

AACC

OOSS

In the

PPrriinntt

dialog box, confirm that the

MMeeddiiaa TTyyppee

selected

matches the paper loaded.

Print Quality is improperly set

IINNDDOOWWSS

On the

MMaaiinn

tab of the S300 Properties window, select the

appropriate Print Quality setting:

HHiigghh, SSttaannddaarrdd, DDrraafftt

CCuussttoomm

AACC

OOSS

In the

PPrriinntt

dialog box, select the

MMaannuuaall

icon, then click the

DDeettaaiillss

button. In the Detailed Setting window, slide the

PPrriinntt

QQuuaalliittyy

bar to select your preferred output quality.

Media not loaded print side up

Check that your media is placed in the printer facing in the correct direction. See “Loading Paper and Other Media” on page 4.

Low ink One or both ink tanks may be low. See “Monitoring Ink Levels” on

page 19.

Ink tanks are not seated properly

Check that the ink tanks are firmly seated in the printhead, and reseat them if necessary. See “Replacing Ink Tanks” on page 21.

Printhead needs to be aligned

Perform printhead alignment. See "Aligning the Printhead" on page 25.

1. Turn the printer off to clear the printer buffer.

2. Cancel the print job from the computer. See “Cancelling a Print Job” on page 7.

3. Turn the printer on again.

Meaningless characters printed

Corrupted print instructions are stored in the printer buffer

Printer/computer not securely connected

Ensure the printer is securely connected to the computer by reconnecting the printer cable to the computer port.

Page 38

Troubleshooting

Meaningless characters printed (continued)

Try This

Previous print job paused before it was finished

If a previous print job was paused before it was printed, turn the printer and the computer off, then back on again, or

IINNDDOOWWSS

1. Click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Double-click

CCaannoonn SS330000

and cancel any unfinished print

jobs.

AACC

OOSS

On your keyboard, press the Apple Command key ( ) and the period key (.) at the same time. The print job will be cancelled and the paper ejected.

Verify that the S300 is the selected printer. See “Selecting the S300 Printer for Use” on page 2.

Incorrect printer driver selected

Bad (corrupted) file

Create the document again and print it. If it prints successfully, the original file was corrupted.

Problem Possible Cause

Problem

When a printer error occurs, the POWER lamp flashes green and orange. Count the number of orange flashes between green flashes to determine and resolve the problem:

Printer does not print/ flashing lamp on printer

Possible Cause Try This

Alternately flashes green and orange (service error)

1. Turn the printer off, and unplug it from the power outlet.

2. Plug the printer in again, and turn it back on. If the error message persists after restarting the printer, contact the

Customer Care Center.

2 orange flashes (paper is out or not feeding correctly)

If printer is out of paper, load a stack of paper in the paper rest. Ensure the paper is loaded correctly, then press the RESUME/CANCEL button on the printer.

If the paper is jammed, turn the printer off and clear the jam, then press the RESUME/CANCEL button. See “Paper jams in the printer” on page 29. For tips on loading media, see “Loading Paper and Other Media” on page 4.

HHaannddlliinngg EErrrroorr MMeessssaaggeess

3322

Page 39

Troubleshooting

3333

Problem

Printer does not print/ flashing lamp on printer (continued)

3 orange flashes (paper jam)

See the troubleshooting topic “Paper jams in the printer” on page 29.

7 orange flashes (defective printhead)

Remove and re-install the printhead. Also ensure that the protective tape has been removed. If re-installing the printhead does not resolve the problem, contact

the Customer Care Center.

8 orange flashes (waste tank almost full)

The printer has a built-in waste ink tank to hold the ink consumed during printhead cleaning. Eight flashes indicates that this tank is nearly full. Press the RESUME/CANCEL button to restart printing, then contact the Customer Care Center to have the waste ink tank replaced immediately.

Printer flashes green only

When the lamp flashes green, the printer is warming up or is receiving print data from the computer. This is not an error condition.

Possible Cause Try This

After the low ink warning displays, you can continue printing for a short time, but have a replacement ink tank ready to install.

IINNDDOOWWSS

The ink tank icons are displayed side by side on the BJ Status Monitor. The icon on the left refers to the color ink tank, while the icon on the right refers to the black ink tank.

AACC

OOSS

The ink tank icons are displayed side by side on the BJ Status Dialog. The icon on the left refers to the color ink tank, while the icon on the right refers to the black ink tank.

The low ink warning is enabled only when Backgrounding is turned on in the Chooser.

One or both ink tanks are low

Error message displays in the BJ Status Monitor or the BJ Status Dialog

Printer is out of paper

Ink is low Paper jam Printhead

installed incorrectly

IINNDDOOWWSS

The BJ Status Monitor opens and displays a message when an error occurs.

Read the error message, then click the

GGuuiiddee

tab to display

more information about solving the problem.

AACC

OOSS

Backgrounding must be turned on in the Chooser for the BJ Status Dialog to display errors.

Follow the instructions in the message to resolve the problem.

Install the printhead. If the problem persists, contact the Customer Care Center.

6 orange flashes (no printhead)

Low ink warning displays in the BJ Status Monitor or the BJ Status Dialog

Page 40

CCuussttoommeerr CCaarree CCeenntteerr

Canon offers a full range of customer technical support* options:

• For e-mail support, the latest driver downloads and answers to frequently asked questions (

wwwwww..uussaa..ccaannoonn..ccoomm

)

• 24-hour, 7-day-a-week automated support for troubleshooting issues on most current products (

11--880000--442233--22336666

)

• 24-hour, Fax-On-Demand System for product specifications and technical information (

11--880000--552266--44334455

)

• Free technical support Monday–Saturday (excluding holidays) for products still under warranty** (

11--775577--441133--22884488

)

• Technical support 7 days a week (excluding holidays) for products no longer under warranty, at $9.99 per call (

11--775577--441133--22884488

)

Within Canada, call for technical support 24 hours a day, 7 days a week (

11--880000--OOKK--CCAANNOONN

* Support program specifics are subject to change without notice. ** Refer to the product information starting on page 50 for warranty details.

Troubleshooting

3344

Problem

Possible Cause Try This

System error message displays

System error occurred

If a system error occurs, printing stops.

IINNDDOOWWSS

A window displays the error message. System errors may include problems writing to USBPRN, application errors, or general protection faults. Make sure that the printer is turned on, the printer and computer are connected securely, and that the printer port is operating correctly.

AACC

OOSS

The error message contains an error code *XXX, where * is a letter and XXX is a number, which represents the cause of the error. Make sure that the printer is turned on, the printer and computer are connected securely, and that the printer port is operating correctly.

Page 41

CChhaapptteerr 55:: TThhee BBJJ SSoolluuttiioonn SSooffttwwaarree–– DDoowwnnllooaaddiinngg IImmaaggeess

The BJ Solution software—a fun way to view, organize, adjust, and print images—includes ZoomBrowser EX and PhotoRecord (for Windows) and ImageBrowser (for Macintosh) and PhotoStitch (for Windows/Macintosh).

EEaassyy--ttoo--uussee ffeeaattuurreess iinncclluuddee::

• Move, copy, or delete images stored on computer disks.

• Crop images and adjust colors with simple editing tools.

• View all files within a specified folder simultaneously; zoom in and out for

easier visual searches.

• View your files in chronological order via the “time tunnel” window.

• Display images one-by-one at full-screen size using the slide show function.

• Merge a series of images into a panoramic view using the PhotoStitch

feature.

• Produce photo-like prints using Canon Photo Paper Pro or Canon Specialty

Paper. (See “Recommended Paper Use” on page 3.) Print multiple images on a single sheet, and add customized borders and background designs. Even add titles and insert text in images and on pages. Or use a printing utility, PhotoRecord, to create your own personal album.

3355

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Chapter 5

3366

MMiinniimmuumm SSyysstteemm RReeqquuiirreemmeennttss

WWiinnddoowwss

• Pentium 133 MHz, Windows 98 (32 MB RAM), Windows 2000 (64 MB RAM)

MMaacciinnttoosshh

• Mac OS 8.1 or higher, 20 MB RAM

IInnssttaalllliinngg tthhee BBJJ SSoolluuttiioonn SSooffttwwaarree

TToo IInnssttaallll tthhee BBJJ SSoolluuttiioonn SSooffttwwaarree iinn WWiinnddoowwss::

Driver features and screen shots described in this chapter, reflect Windows 98 and may be different for Windows 2000 users.

1. Close any open software applications.

2. Insert the BJ Solution CD in the CD-ROM drive. The Choose Destination

Location dialog box will open. Click Next. To choose another installation folder, click Browse, then OK.

If the setup program does not run automatically, click Cancel, then Exit. Click Start, then Run, and type x:\setup.exe, where x is your CD-ROM drive.

3. Select the software to be installed. Click Next. Follow the on-screen instructions.

4. When the Setup Complete dialog box appears, click Finish.

TToo IInnssttaallll tthhee BBJJ SSoolluuttiioonn SSooffttwwaarree iinn MMaacciinnttoosshh::

1. Close any open software applications and insert the BJ Solution CD in the CD-ROM drive.

2. Double-click the CanonBJSD icon on your desktop. Double-click Install.

3. Select the software to be installed, then click Install. The Choose a Folder dialog box will open.

4. Select the destination folder, then click Choose. Follow the on-screen instructions.

5. When the Installation Has Finished dialog box appears, click OK.

Page 43

AAcccceessssiinngg tthhee OOnnlliinnee MMaannuuaall

The BJ Solution CD includes an electronic manual that is viewable with Adobe

Acrobat Reader 4.0. Follow the instructions below to install Acrobat Reader, which will enable you to view or print the BJ Solution User’s Manual.

TToo iinnssttaallll AAddoobbee AAccrroobbaatt RReeaaddeerr iinn WWiinnddoowwss::

1. On your computer, insert the BJ Solution CD in the CD-ROM drive. The

BJ Solution installer program will begin. Click Cancel, then Exit Setup.

2. Click Start, then Run, then type x:\readme\english\acrobat\ar405eng.exe,

where x is your CD-ROM drive. Follow the on-screen instructions.

TToo vviieeww tthhee mmaannuuaall iinn WWiinnddoowwss::

1. Insert the CD in the CD-ROM drive.

2. The BJ Solution installer program will begin. Click Cancel, then Exit Setup.

3. Click Start, then Run, then type x:\readme\english\bj_solution_disk_manual.pdf,

where x is your CD-ROM drive. Click OK.

TToo iinnssttaallll AAddoobbee AAccrroobbaatt RReeaaddeerr iinn MMaacciinnttoosshh::

1. On your computer, insert the BJ Solution CD in the CD-ROM drive.

2. From your desktop, double-click the CanonBJSD icon, then click Readme,

English, Acrobat, Reader Installer. Follow the on-screen instructions.

TToo vviieeww tthhee mmaannuuaall iinn MMaacciinnttoosshh::

1. Insert the CD in the CD-ROM drive.

2. From your desktop, double-click the CanonBJSD icon. Double-click Readme,

English, BJ_Solution_Disk-Manual.pdf.

Chapter 5

3377

Page 44

WWiinnddoowwss UUsseerrss:: UUssiinngg YYoouurr SSooffttwwaarree

IInn tthhiiss sseeccttiioonn yyoouu’’llll lleeaarrnn hhooww ttoo::

• Start ZoomBrowser EX

• Print on Canon Photo Paper Pro

• Merge photos to create a panoramic view

SSttaarrttiinngg ZZoooommBBrroowwsseerr EEXX

TToo SSttaarrtt ZZoooommBBrroowwsseerr EEXX::

1. Make sure the images are on your hard drive or other accessible media.

2. Double-click the Canon ZoomBrowser EX icon on the desktop to start the program.

If the Canon ZoomBrowser EX icon does not appear on the desktop, click Start, Programs, Canon Utilities, ZoomBrowser EX, then ZoomBrowser EX.

3. From the File menu, select Add Image Library. Identify where the images are stored, and click OK. The images will display as thumbnails.

PPrriinnttiinngg oonn CCaannoonn PPhhoottoo PPaappeerr PPrroo

TToo pprriinntt oonn CCaannoonn PPhhoottoo PPaappeerr PPrroo::

1. Select a folder or images for printing from the ZoomBrowser EX Display window and click Print Layout to start the PhotoRecord program. The selected images will display automatically.

Chapter 5

3388

Page 45

2. From the PhotoRecord window, you can drag

images to change the layout, input descriptive text or captions, or add images.

3. Click Album Settings. The Album Settings dialog

box will appear.

4. Make sure the Canon S300 is the selected printer.

5. Under Album Type, select Canon perforated paper

printing. Canon Photo Paper Pro 4 x 6 will become the default media. The results will preview, click OK.

6. Load a sheet of Canon Photo Paper Pro into the

paper tray, then click Instant Print. When using Canon Photo Paper Pro 4 x 6, insert

the sheets in the direction shown and print on the glossier side. When finished, remove perforated edges. The results look just like a photograph.

Remember, when handling specialty media papers, always follow the instructions included with the media for the best printing results. See page 3 for a list of other fun-touse Canon Specialty Papers.

MMeerrggiinngg PPhhoottooss ttoo CCrreeaattee aa PPaannoorraammiicc VViieeww

You can merge a series of overlapping images into a seamless panoramic view.

TToo ccrreeaattee aa ppaannoorraammiicc vviieeww::

1. Select the images in the ZoomBrowser window, then click Select All.

The images will highlight. From the Edit menu, select PhotoStitch. The PhotoStitch program will start.

Chapter 5

3399

Page 46

2. Follow the on-screen instructions to arrange, stitch, rotate, enlarge, or reduce your image.

WWiinnddoowwss UUsseerrss:: UUnniinnssttaalllliinngg tthhee BBJJ SSoolluuttiioonn SSooffttwwaarree

TToo uunniinnssttaallll tthhee BBJJ SSoolluuttiioonn SSooffttwwaarree iinn WWiinnddoowwss::

• Click Start, Programs. Click Canon Utilities, ZoomBrowser EX, then ZoomBrowser Uninstall, and follow the on-screen instructions.

• Click Start, Programs. Click Canon Utilities, PhotoStitch, then PhotoStitch Uninstall, and follow the on-screen instructions.

MMaacciinnttoosshh UUsseerrss:: UUssiinngg YYoouurr SSooffttwwaarree

IInn tthhiiss sseeccttiioonn yyoouu’’llll lleeaarrnn hhooww ttoo::

• Start ImageBrowser

• Print on Canon Photo Paper Pro

• Merge photos to create a panoramamic view

SSttaarrttiinngg IImmaaggeeBBrroowwsseerr

TToo SSttaarrtt IImmaaggeeBBrroowwsseerr EEXX::

1. Make sure the images are on your hard drive or other accessible media.

2. Double-click the Canon ImageBrowser icon on the desktop to start the program.

Chapter 5

4400

Page 47

3. Double-click the folder for the device

containing your images in the Browser window. The images will display as thumbnails.

PPrriinnttiinngg oonn CCaannoonn PPhhoottoo PPaappeerr PPrroo

TToo pprriinntt oonn CCaannoonn PPhhoottoo PPaappeerr PPrroo::

1. Select the images you desire to print, then click Print Layout. The selected

images will display automatically.

2. From the Browser window, you can drag images to change the layout, input

descriptive text or captions, or add images.

3. Click Layout Options in the Print window.

The Layout Options dialog box will open.

4. Under Layout Type, select Canon perforated

paper. Canon Photo Paper Pro 4 x 6 will become the default media. Results will preview, then click OK.

5. The Paper Registration dialog box will open.

Click OK.

6. In the Page Setup dialog box, select the Paper

Size menu and select Custom 1 - 3.

7. Click Custom. The Custom dialog box will open.

Type the Photo Paper Pro values found in the Paper Registration dialog box. Click Apply. Make sure to save your setting for future use.

8. Click OK in the Page Setup dialog box.

The paper size is registered.

Chapter 5

4411

Page 48

Now that Canon Photo Paper Pro has been registered, you can simply select this custom paper size in the Page Setup dialog box for future use.

9. Click Print. The printer driver setup screen will open.

10. Load a sheet of Canon Photo Paper Pro into the paper tray. Click Print. When using Canon Photo Paper Pro 4 x 6, insert the sheets in the direction

shown and print on the glossier side. When finished, remove perforated edges. The results look just like a photograph.

Remember, when handling specialty media papers, always follow the instructions included with the media for the best printing results. See page 3 for a list of other fun-touse Canon Specialty Papers.

MMeerrggiinngg PPhhoottooss ttoo CCrreeaattee aa PPaannoorraammiicc VViieeww

You can merge a series of overlapping images into a seamless panoramic view.

TToo ccrreeaattee aa ppaannoorraammiicc vviieeww::

1. Select the images in the Browser window, then click Select All. The images will highlight. In the Edit menu, select PhotoStitch. The PhotoStitch program will start.

2. Follow the on-screen instructions to arrange, stitch, rotate, enlarge, or reduce your image.

MMaacciinnttoosshh UUsseerrss:: UUnniinnssttaalllliinngg tthhee BBJJ SSoolluuttiioonn SSooffttwwaarree

TToo uunniinnssttaallll tthhee BBJJ SSoolluuttiioonn SSooffttwwaarree iinn MMaacciinnttoosshh::

• Drag its folders to the Trash icon located on your desktop.

Chapter 5

4422

Page 49

AAppppeennddiixx

IInnssttaalllliinngg tthhee PPrriinntteerr DDrriivveerr

If you are re-installing the printer driver, first follow the uninstall procedures on page 45 to remove the existing printer driver before you re-install.

TToo iinnssttaallll tthhee pprriinntteerr ddrriivveerr iinn WWiinnddoowwss::

For Windows 2000, refer to the README.TXT file on the S300 Setup Software & User’s Guide CD-ROM.

1. Turn the printer off.

2. Make sure the USB cable between the printer and computer is securely connected.

3. Turn the computer on, and close any open software applications. Insert the S300 Setup Software & User’s Guide CD-ROM in the CD-ROM drive. The setup program should run automatically.

If the printer was on when the setup program started, the Add New Hardware Wizard will appear. Do NOT use the wizard— click

CCaanncceell

to close the window and continue.

4. If the setup program does not run automatically, click

SSttaarrtt

, then

RRuunn

, then

type

xx::\\mmsseettuupp..eexxee

(where xxis the CD-ROM drive).

5. Read the Welcome screen, then click

NNeexxtt

. Read the License Agreement,

then click

YYeess

. When the main menu appears, click

IInnssttaallll SSooffttwwaarree

6. If a message prompts you to restart Windows, remove the CD-ROM, then click

OOKK

. After the computer restarts, re-insert the CD-ROM and continue.

7. Click

SSttaarrtt

. (If the Printer Driver button is not red, select

PPrriinntteerr DDrriivveerr

, then

click

SSttaarrtt

.) The printer driver will start loading automatically.

8. TURN THE PRINTER ON so the printer port can be automatically detected. The software will begin identifying the printer port being used.

4433

Page 50

Appendix

4444

If your computer cannot detect a printer port, see “Computer cannot detect a printer port” on page 29.

9. When the Terminate Installation window appears, click

OOKK

. If you are

prompted to restart the computer, click

YYeess

. When the installation process

has completed, click

EExxiitt

10. Align the printhead. (See “Aligning the Printhead” on page 25.)

TToo iinnssttaallll tthhee pprriinntteerr ddrriivveerr iinn MMaacc OOSS::

1. Insert the S300 Setup Software & User’s Guide CD-ROM in the CD-ROM drive.

2. Open the Printer Driver folder on the CD-ROM, then double-click the

IInnssttaalllleerr

icon.

3. Read the License Agreement, then click

AAcccceepptt

4. Click

IInnssttaallll

. The printer driver will load automatically.

If the message “No other applications can be running...” displays, click

CCoonnttiinnuuee

5. When the installation process is complete, click

RReessttaarrtt

6. After the computer restarts, TURN THE PRINTER ON.

7. Select the

AAppppllee

menu, then

CChhoooosseerr

8. Click the

SS330000

icon in the Chooser.

To use the BJ Print Monitor and to enable monitoring of ink levels, click the

BBaacckkggrroouunnddiinngg

button to the

OOnn

position.

9. Close the Chooser.

10. Align the printhead. (See “Aligning the Printhead” on page 25.)

Page 51

UUnniinnssttaalllliinngg tthhee PPrriinntteerr DDrriivveerr

TToo uunniinnssttaallll tthhee pprriinntteerr ddrriivveerr iinn WWiinnddoowwss::

1. Click

SSttaarrtt

, then

PPrrooggrraammss

, then

CCaannoonn SS330000

2. Click

UUnniinnssttaallll

3. Click

YYeess

to confirm that you want to uninstall the printer driver.

4. Restart your computer.

TToo uunniinnssttaallll tthhee pprriinntteerr ddrriivveerr iinn MMaacc OOSS::

1. Insert the S300 Setup Software & User’s Guide CD-ROM in the CD-ROM

drive, then click the

CCDD--RROOMM

icon.

2. Double-click

IInnssttaalllleerr

3. Read the License Agreement, then click

AAcccceepptt

4. Select

UUnniinnssttaallll

from the drop-down list at the top left of the dialog box,

then click the

UUnniinnssttaallll

button on the bottom right.

5. Follow the on-screen instructions.

6. When the uninstall is complete, click

QQuuiitt

7. Click

RReessttaarrtt

when prompted to restart your computer.

RReeggiisstteerriinngg YYoouurr CCaannoonn PPrroodduucctt

TToo rreeggiisstteerr yyoouurr CCaannoonn PPrroodduucctt iinn WWiinnddoowwss::

1. Insert the S300 Setup Software & User’s Guide CD-ROM in the

CD-ROM drive.

2. When the Canon installation screen launches, click

IInnssttaallll SSooffttwwaarree

3. Click

UUttiilliittiieess

, then

PPrroodduucctt RReeggiissttrraattiioonn

4. Click

PPrroodduucctt RReeggiissttrraattiioonn

5. Follow the on-screen instructions to register your product. Note that

the serial number is located on the inside of the printer, to the right of the printhead.

Appendix

4455

Page 52

Appendix

4466

TToo rreeggiisstteerr yyoouurr CCaannoonn PPrroodduucctt iinn MMaacciinnttoosshh::

1. Insert the S300 Setup Software & User’s Guide CD-ROM in the CD-ROM drive.

2. From the Canon BJ window, double-click the Product Registration icon.

3. Click the Register Now button and follow the on-screen instructions to register your product. The serial number is located on the inside of the printer, to the right of the printhead.

SSaaffeettyy IInnffoorrmmaattiioonn

WWaarrnniinnggss aanndd CCaauuttiioonnss

This guide uses the following icons to indicate situations that could cause damage or injury:

Always follow the instructions provided in Warnings to prevent potential or serious personal injury or death as a result of careless operation of the equipment.

Always follow the instructions provided in Cautions to prevent minor injuries to yourself or damage to the equipment as a result of careless operation of the equipment.

Read and follow all of these cautions and warnings to ensure the safe use of the printer. To avoid the hazards of fire, personal injury, or damage to the printer, never attempt to use the printer in any way other than the methods described in this guide.

CChhoooossiinngg aa LLooccaattiioonn

Never place the printer near flammable solvents such as alcohol, thinner, etc. To avoid the hazards of fire or electric shock, keep all flammable liquids away from the printer.

• Never set the printer on a surface that is unstable or subject to excessive vibration. The printer could tip or

fall and cause injury.

• Never use the printer in a location that is subject to high humidity, dust, high temperatures, or direct

sunlight.

• Set up and use the printer in a location where ambient temperature is within 41°F–95°F (5°C–35°C) and

10%–90% humidity with no condensation.

Never place the printer on a thick carpet or rug. Fibers or dust entering the printer could cause a fire.

Keep the power outlet for the printer free of all obstacles so you can unplug the power cord at any time. Such obstacles could prevent you from unplugging the printer when a printer fault occurs and cause a fire or electric shock. The socket-outlet shall be installed near the equipment and shall be easily accessible.

• Always carry the printer with both hands holding both ends of the printer. To avoid dropping the printer

and causing injury, always carry it carefully when moving it to another location.

Page 53

PPoowweerr SSuuppppllyy

Never attempt to plug the power cord into a power outlet when your hands are wet. To avoid electric shock, make sure that your hands are dry.

• Always push the plug completely into the power outlet. A loose or poorly connected plug could cause a fire

or electric shock.

Never cut, modify, stretch, bend, or twist the power cord, and never place heavy objects on the power cord. A power leak from a damaged power cord could cause a fire or electric shock.

Never plug the printer power cord into a power outlet (power board, double adapter, etc.) that is shared by other devices or office equipment. To prevent the hazards of fire or electric shock, avoid overloading power points.

• Never use the printer if the power cord is bundled or knotted. To prevent the hazards of fire or electric

shock, make sure the power cord is straight.

If you detect smoke, unusual odors, or strange noises around the printer, immediately press the POWER button to turn off the printer and disconnect the power plug. To avoid fire or electric shock, never use the printer under these conditions. Call the Customer Care Center.

• Always grasp the plug when you unplug the power cord. Pulling on the power cord could damage the cord

and cause a fire or electric shock.

Never use an extension cord. To avoid a fire or electric shock, always plug the power cord directly into the power outlet.

Never use a power supply voltage other than that supplied in the country where you purchased the printer. Using incorrect voltage could cause a fire or electric shock. The correct power supply voltage for this printer is AC 120V, 60 Hz.

CClleeaanniinngg aanndd MMaaiinnttaaiinniinngg tthhee PPrriinntteerr

Use only a slightly damp cloth to clean the printer. Never use flammable solvents like alcohol, benzene, thinner, etc. If a flammable solvent contacts an electrical component inside the printer, a fire or electric shock could result.

Always unplug the printer power cord before you clean the printer. If you mistakenly turn on the printer while cleaning it, you could touch moving components inside the printer and suffer injury.

Never attempt to disassemble or modify the printer. The printer contains high voltage components which could cause a fire or serious electric shock.

WWoorrkkiinngg AArroouunndd tthhee PPrriinntteerr

Never use flammable sprays near the printer. Gases in the spray could cause a fire or electric shock if they come in contact with electrical components inside the printer.

Never insert your fingers or hands inside the printer while it is printing. The printer contains moving parts which could cause injury.

Never place anything on top of the printer, especially metal objects (paper clips, staples, etc.), or containers with flammable solvents (alcohol, thinners, etc.). Objects falling into the printer could cause a fire or electric shock.

Appendix

4477

Page 54

If any foreign object, especially a piece of metal or liquid, falls into the printer, immediately press the POWER button to turn off the printer, unplug the power cord, then call the Customer Care Center. Continuing to use the printer after a foreign object has fallen into it could cause a fire or electric shock.

PPrriinntthheeaadd aanndd IInnkk TTaannkkss

For safety, always store printhead and ink tanks out of the reach of small children. If a child accidentally licks or ingests any ink, consult a physician immediately.

Never subject a printhead or ink tank to shocks or excessive vibration. Shaking could cause ink to leak and stain clothing.

Never touch the printhead or electrical contacts on a printhead immediately after removing it from the printer. These metal parts become very hot during printing and could cause minor burns.

TTuurrnniinngg tthhee PPrriinntteerr OOffff

• To avoid printer malfunction always use the POWER button to turn the printer on and off. Never remove the

power cord from the power outlet until you have turned off the printer by pressing the POWER button. After the POWER lamp goes out, you can unplug the power cord from the power outlet.

UUssiinngg tthhee PPrriinntteerr NNeeaarr AApppplliiaanncceess aanndd FFlluuoorreesscceenntt LLaammppss

• Allow at least 6 inches clearance between the printer and another appliance or a fluorescent lamp.

Electrical noise generated by a fluorescent lamp placed too close to the printer could cause the printer to malfunction.

RReegguullaattoorryy IInnffoorrmmaattiioonn

CCoolloorr PPrriinntteerr MMooddeell KK1100220044 ((SS330000))

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.

Appendix

4488

Page 55

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A. Inc. Digital Home and Personal Systems Division 2995 Red Hill Avenue Costa Mesa, CA 92626 1-800-423-2366

CCaannaaddiiaann RRaaddiioo IInntteerrffeerreennccee RReegguullaattiioonnss

This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.

Cet appareil numérique respecte les limites de bruits radio éléctiques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.

PPrroodduucctt SSppeecciiffiiccaattiioonnss

SSyysstteemm RReeqquuiirreemmeennttss

WWiinnddoowwss 9988::

486 processor; 16 MB RAM; 15 MB free hard disk space

WWiinnddoowwss MMee::

Pentium®processor, 150MHz; 32 MB RAM; 15 MB free hard disk space

WWiinnddoowwss 22000000::

Pentium processor, 133MHz or faster; 32 MB RAM for Professional, 64MB RAM for Server; 25 MB free hard disk space

MMaacciinnttoosshh::

OS 8.5-9.x; USB port; 12 MB RAM; 30 MB free hard disk space

The BJ Status Monitor cannot be used when the printer is used in a network operating environment.

PPrriinnttiinngg mmeetthhoodd::

Bubble Jet on-demand

PPrriinnttiinngg rreessoolluuttiioonn::

Print Quality (media) Horizontal x Vertical High (specialty media) 2400 x 1200 dpi

PPrriinntt ssppeeeedd::

(All print speeds are based on draft mode. Print speeds will vary depending on system configuration, software, document complexity, print mode and page coverage.):

Black printing, draft: 11 ppm Color printing, draft: 7.5 ppm

PPrriinntt ddiirreeccttiioonn::

Bi-directional

PPrriinntt wwiiddtthh::

8.0 inches max. (203 mm)

IInntteerrffaaccee ((UUSSBB))::

USB 1.1-compatible

IInntteerrffaaccee ccoonnnneeccttoorr ((UUSSBB))::

USB standard Series B receptacle

RReeccoommmmeennddeedd pprriinntteerr ccaabbllee ((UUSSBB))::

MMaatteerriiaall::

AWG28 (data wiring pair) or AWG20 to 28 (distribution pair)

TTyyppee::

Twisted-pair shielded cable

LLeennggtthh::

Up to 16.4 feet (5.0 m)

CCoonnnneeccttoorrss::

USB standard Series B pluggable

AAccoouussttiicc nnooiissee lleevveell::

Approx. 45 dB in the best print quality mode (per ISO 9296)

OOppeerraattiinngg eennvviirroonnmmeenntt::

Temperature: 41°F to 95°F Humidity: 10% to 90% (no condensation)

Appendix

4499

Page 56

SSttoorraaggee eennvviirroonnmmeenntt::

Temperature: 32°F to 95°F Humidity: 5% to 90% (no condensation)

PPoowweerr ssuuppppllyy::

AC 120 V, 60 Hz

PPoowweerr ccoonnssuummppttiioonn::

Off: Approx. 1.5 W (to shut down completely, disconnect power cord) Standby: Approx. 1.27 W Printing: Approx. 25.5 W

DDiimmeennssiioonnss::

(with paper rest and paper output tray retracted)

15.7" (W) x 9.8" (D) x 7.3" (H)

WWeeiigghhtt::

Approx. 7.3 lb.

FFeeeedd mmeetthhoodd::

Continuous feed through auto sheet feeder for High Resolution Paper, plain paper, envelopes, Transparencies, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo Cards, Banner Paper, T-Shirt Transfers

SShheeeett ffeeeeddeerr ccaappaacciittyy::

PPllaaiinn ppaappeerr ((1177 llbb..))

100 sheets max.

HHiigghh RReessoolluuttiioonn PPaappeerr

80 sheets max.

EEnnvveellooppeess

10 envelopes max.

TTrraannssppaarreenncciieess

30 sheets max.

GGlloossssyy PPhhoottoo PPaappeerr

10 sheets max.

HHiigghh GGlloossss PPhhoottoo FFiillmm

1 sheet

GGlloossssyy PPhhoottoo CCaarrddss

20 sheets max.

BBaannnneerr PPaappeerr

1 sheet (can print up to 6 connected sheets)

PPhhoottoo PPaappeerr PPrroo

1 sheet

PPhhoottoo PPaappeerr PPrroo ((44 xx 66))

20 sheets

TT--SShhiirrtt TTrraannssffeerrss

1 sheet

OOrrddiinnaarryy pprriinntt mmeeddiiaa::

Weight: 17–28 lb. Regular size: Letter, Legal, and standard #10 envelopes Custom size: 3.54" to 8.5" (W) x 4.72" x 23" (H)

GGrraapphhiicc iimmaaggee pprriinnttiinngg::

Data format: Canon extended mode; raster image format Resolution: Canon extended mode; 600, 1200, 2400 dpi

PPrriinntthheeaadd::

Black nozzles: 320 (600 dpi) Color nozzles: 128 for each color (600 dpi)

IInnkk TTaannkkss::

Black (BCI-24 Black) Color (BCI-24 Color)

BBllaacckk iinnkk ttaannkk ccaappaacciittyy::

Approx. 300 sheets*, approx. 580 sheets**

CCoolloorr iinnkk ttaannkk ccaappaacciittyy::

Approx 170 sheets** *1500 characters per page, normal text, at standard and plain paper mode

with Windows 98/Windows Me **Based on printing the ISO JIS-SID No. 5 pattern at standard and plain paper

mode with Windows 98/Windows Me

RReessiiddeenntt pprriinntt ccoonnttrrooll mmooddee::

Canon extended mode

RReecceeiivveerr bbuuffffeerr::

56KB

LLiimmiitteedd WWaarrrraannttyy——UU..SS.. OOnnllyy

The limited warranty set forth below is given by Canon U.S.A. Inc. (“Canon”) with respect to the Canon brand computer peripheral product (the “product”) that you have purchased, when purchased and used in the United States. The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply.

Appendix

5500

Page 57

Your product, when delivered to you in new condition in its original container, is warranted against defects in materials or workmanship as follows: for a period of one (1) year from the date of original purchase, defective parts or a defective product returned to a Canon repair facility or a Canon Authorized Service Facility (“ASF”) for such product, as applicable, and proven to be defective upon inspection, will be exchanged for new or comparable rebuilt parts, or a refurbished product, as determined by the Canon repair facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the defective product. This limited warranty does not cover any supplies or accessories, including without limitation, ink tanks, as to which there shall be no warranty or replacement.

This limited warranty shall only apply if the product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon shall have no responsibility.

Non-Canon brand equipment and software that may be distributed with the product are sold “as is,” without warranty of any kind by Canon, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such nonCanon brand items is given by the manufacturer or producer thereof.

This limited warranty covers all defects encountered in normal use of the product, and does not apply in the following cases:

(a) Loss of or damage to the product due to abuse, mishandling, improper packaging by you, alteration,

accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon’s instruction manual, or service performed by other than a Canon repair facility or an ASF.

(b) Use of parts or supplies (other than those sold by Canon) that cause damage to the product or cause

abnormally frequent service calls or service problems.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON WHICH CAUSED THE ALLEGED DAMAGE.

WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

Canon offers a full range of customer technical support* options:

For e-mail technical support, the latest driver downloads and answers to frequently asked questions ((wwwwww..uussaa..ccaannoonn..ccoomm))

24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products ((11--880000--442233--22336666))

Appendix

5511

Page 58

24-hour, Fax-On-Demand System for product specifications and technical information ((11--880000--552266--44334455))

Free technical support Monday—Saturday (excluding holidays) for products still under warranty ((11--775577--441133--22884488))

Technical support 7 days a week (excluding holidays) for products no longer under warranty, at $9.99 per call ((11--775577--441133--22884488))

If the problem can’t be corrected by using one of the above technical support options, you will be asked to follow the applicable procedures for warranty service.

NNoottee tthhaatt aa ddaatteedd pprrooooff ooff ppuurrcchhaassee ((bbiillll ooff ssaallee)) iiss rreeqquuiirreedd ttoo vveerriiffyy eelliiggiibbiilliittyy aatt tthhee ttiimmee ooff sseerrvviiccee.. TThhiiss rreeqquuiirreemmeenntt wwiillll bbee ssaattiissffiieedd bbyy pprroovviiddiinngg aa ccooppyy ooff yyoouurr ddaatteedd bbiillll ooff ssaallee.. YYoouu wwiillll aallssoo nneeeedd ttoo ssuuppppllyy tthhee pprroodduucctt sseerriiaall nnuummbbeerr..

CCaarrrryy--IInn//MMaaiill--IInn

Carry-In/Mail-In is a service program by which your defective product is repaired by an ASF. The name and telephone number of the ASF(s) nearest to your location may be obtained from our Web site at: www.usa.canon.com, or by calling the Canon Customer Care Center at 1-800-423-2366. If shipping is involved, it is your responsibility to properly package and send your defective product, together with your dated proof of purchase, a complete explanation of the problem and a return address, to the ASF at your expense. Do not include any other items with your product. The repair(s) covered by this limited warranty will be made and the product will be returned to you without charge by the ASF. Repairs not covered under this limited warranty will be charged to you at such costs as each ASF may generally establish from time to time.

IInnssttaannttEExxcchhaannggee

†

InstantExchange is a warranty program that expedites, usually by the next business day,†† the exchange of a defective product with a refurbished product. The refurbished product you receive will be covered by the balance of the period remaining on your original limited warranty.

NNoottee tthhaatt bbyy uussiinngg tthhiiss sseerrvviiccee yyoouu wwiillll kkeeeepp tthhee rreeppllaacceemmeenntt pprroodduucctt tthhaatt iiss sseenntt ttoo yyoouu,, aanndd yyoouurr oorriiggiinnaallllyy ppuurrcchhaasseedd pprroodduucctt sshhaallll bbeeccoommee tthhee pprrooppeerrttyy ooff CCaannoonn

. InstantExchange warranty program service is available only during the express limited-warranty

period for your product and only in the continental United States, Alaska and Hawaii during such period.

If the Canon Customer Care Center representative cannot correct the problem with your product over the telephone, and you elect InstantExchange warranty program service, the representative will issue you a reference number upon verification of warranty eligibility. You will be asked for information pertaining to your defective product and for a ship-to location for the replacement product (street address only). You must also provide a major credit card number that will be pre-authorized by Canon in an amount up to the cost of a new product at the time you elect InstantExchange warranty program service.

YYoouurr ccrreeddiitt ccaarrdd nnuummbbeerr wwiillll bbee

cchhaarrggeedd iinn aann aammoouunntt uupp ttoo tthhee ccoosstt ooff aa nneeww pprroodduucctt

(i) if you do not return your defective product to a Canon repair facility by the date specified by Canon and in the manner described below; (ii) if the defect(s) in the product is/are not covered by this limited warranty; or (iii) if the warranty period on the product has expired or has not been sufficiently established by your supplying the appropriate documentation.

The Canon repair facility will ship out the replacement product via overnight courier, prepaid by Canon. After receipt of the replacement product (with instructions and a pre-paid return waybill), follow the instructions to ship the defective product to a Canon repair facility. You must return the defective product in the shipping carton in which the replacement product was packed (be sure to retain your printhead and ink tanks), and you must include the reference number,

aa ccooppyy ooff yyoouurr ddaatteedd pprrooooff ooff ppuurrcchhaassee

(bill of sale) and a complete

explanation of the problem.

DDoo nnoott iinncclluuddee aannyy ootthheerr iitteemmss iinn tthhee rreettuurrnn sshhiippppiinngg ccoonnttaaiinneerr

This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Appendix

5522

Page 59

* Support program specifics are subject to change without notice.

† InstantExchange warranty program service is subject to availability of refurbished replacement units.

†† 9 a.m.–5 p.m. (local), Monday–Friday (excluding holidays). The Canon Customer Care Center must receive pertinent

information by 3 p.m. (E.S.T.) to ensure next-business-day InstantExchange warranty program service (two-business-day InstantExchange warranty service for Alaska and Hawaii). Canon does not guarantee next-business-day service in the event of factors beyond Canon’s reasonable control.

Appendix

5533

Page 60

Appendix

5544

Page 61

adjusting

brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

color balance . . . . . . . . . . . . . . . . . . . . . . . . . 12

color saturation . . . . . . . . . . . . . . . . . . . . . . . 12

paper thickness lever . . . . . . . . . . . . . . . . . . . 4

print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

advanced print features . . . . . . . . . . . . . . . . . . . 9

aligning the printhead . . . . . . . . . . . . . . . . . . . 25

auto feed paper limits . . . . . . . . . . . . . . . . . . . . 4

auto sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . 5

avoiding paper jams . . . . . . . . . . . . . . . . . . . . . . 5

BJ Solution Software . . . . . . . . . . . . . . . . . . . . .35

brightness, adjusting . . . . . . . . . . . . . . . . . . . 12

cancelling print jobs . . . . . . . . . . . . . . . . . . . . 7-8

checking ink levels . . . . . . . . . . . . . . . . . . . 19-21

cleaning the printhead . . . . . . . . . . . . . . . . 24,25

color balance, adjusting . . . . . . . . . . . . . . . . . . 12

color saturation, adjusting . . . . . . . . . . . . . . . . 12

customer care center, contacting . . . . . . . . . . . 34

default printer, setting . . . . . . . . . . . . . . . . . . . . 2

driver

definition of . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

recalling saved settings . . . . . . . . . . . . . 17, 18

removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

saving settings for future use . . . . . . . . . . . . 17

troubleshooting installation of . . . . . . . . 27-29

uninstalling . . . . . . . . . . . . . . . . . . . . . . . . . . 45

edges, smoothing . . . . . . . . . . . . . . . . . . . . 11-12

enabling low ink warning . . . . . . . . . . . . . . . . . 19

envelopes, how to load . . . . . . . . . . . . . . . . . . . 6

error messages . . . . . . . . . . . . . . . . . . . . . . 32-34

fixing problems, how to . . . . . . . . . . . . . . . . . . 27

graphics, improving quality . . . . . . . . . . . . 10-14

grayscale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

ImageBrowser . . . . . . . . . . . . . . . . . . . . . . . . . .40

Image Color Management (ICM) . . . . . . . . . 12-13

Image Optimizer . . . . . . . . . . . . . . . . . . . . . 11-12

improving enlarged graphics . . . . . . . . . . . 11-12

improving print quality . . . . . . . . . . . . . . . . . . . . 9

ink tanks

monitoring levels in . . . . . . . . . . . . . . . . 19, 20

replacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

resetting levels for . . . . . . . . . . . . . . . . . . . . . 22

installing the BJ Solution Software . . . . . . . . . .36

installing the printer driver . . . . . . . . . . . . . 43-44

loading envelopes . . . . . . . . . . . . . . . . . . . . . . . 6

loading paper and other media . . . . . . . . . . . . . 5

low ink warning . . . . . . . . . . . . . . . . . . . . . . . . 19

manually adjusting color settings . . . . . . . . . . 12

media

loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

to avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

types of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

monitoring ink levels . . . . . . . . . . . . . . . . . 19-21

5555

IInnddeexx

Page 62

Index

5566

nozzle check pattern, printing . . . . . . . . . . 22-23

online product registration . . . . . . . . . . . . . . . . 45

online manual/BJ Solution Software . . . . . . . . .37

page setup . . . . . . . . . . . . . . . . . . . . . . . . . 14, 15

panoramic view . . . . . . . . . . . . . . . . . . . . . .39, 42

paper

how many sheets can be used in auto feeder . . . 4

loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

paper jams, avoiding . . . . . . . . . . . . . . . . . . . . . 5

paper thickness lever . . . . . . . . . . . . . . . . . . . 4, 5

paper types to avoid . . . . . . . . . . . . . . . . . . . . . . 4

perforated paper . . . . . . . . . . . . . . . . . .39, 41, 42

Photo Paper Pro . . . . . . . . . . . . . . . . . . .35, 38-42

photos, improving quality when printing . . 11-14

POWER button . . . . . . . . . . . . . . . . . . . . . . . . . . 1

POWER lamp . . . . . . . . . . . . . . . . . . . 1, 27, 32-34

powering up the printer . . . . . . . . . . . . . . . . . . . 1

print job, cancelling . . . . . . . . . . . . . . . . . . . . 7-8

print quality, adjusting . . . . . . . . . . . . . . . . . 9-11

printer

choosing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

setting as default . . . . . . . . . . . . . . . . . . . . . . . 2

printer driver, definition of . . . . . . . . . . . . . . . . . 2

printhead alignment . . . . . . . . . . . . . . . . . . 25,26

printhead cleaning . . . . . . . . . . . . . . . . . . . . . . 24

printing

adjusting brightness . . . . . . . . . . . . . . . . . . . 12

adjusting color balance . . . . . . . . . . . . . . . . . 12

adjusting color saturation . . . . . . . . . . . . . . . 12

nozzle check pattern . . . . . . . . . . . . . . . . 22-23

smoothing rough edges . . . . . . . . . . . . . . 11-12

troubleshooting . . . . . . . . . . . . . . . . . . . . 27-34

printing color images in grayscale . . . . . . . . . . 12

problems, what to do to fix . . . . . . . . . . . . . . . 27

product registration . . . . . . . . . . . . . . . . . . . . . 45

quality of printing . . . . . . . . . . . . . . . . . . . . . . . . 9

registering your product . . . . . . . . . . . . . . . . . . 45

replacing empty ink tanks . . . . . . . . . . . . . . . . 21

resetting ink tank levels . . . . . . . . . . . . . . . . . . 22

safety information . . . . . . . . . . . . . . . . . . . . 46-48

scaled printing . . . . . . . . . . . . . . . . . . . . . . . . . 15

smoothing rough edges in images . . . . . . . 11-12

stopping a print job, how to . . . . . . . . . . . . . . 7-8

support . . . . . . . . . . . . . . . . . . . . . . . . . . . .34, 51

system requirements . . . . . . . . . . . . . . . . . 36, 49

tech support, how to contact . . . . . . . . . . . 34, 51

thick paper, lever position for . . . . . . . . . . . . . . 5

troubleshooting

error messages . . . . . . . . . . . . . . . . . . . . 32-34

installation . . . . . . . . . . . . . . . . . . . . . . . . 27-29

installing the printer driver . . . . . . . . . . . 43-44

printer hardware . . . . . . . . . . . . . . . . . . . 29-30

software installation problems . . . . . . . . 27-29

turning your printer on and off . . . . . . . . . . . . . . 1

uninstalling the printer driver . . . . . . . . . . . . . 45

uninstalling the BJ Solution Software . . . . .40, 42

warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-53

ZoomBrowser EX . . . . . . . . . . . . . . . . . . . . . . . .38

Page 63

Page 64